Wireless Consulting Services
Online and On-Premises Help for Business Networks
Cisco Wireless IP Phone Integration Consulting
Additional Topics of Interest
CISSP-ISSEP Security Consultancy
Top CISSP Certified Security Analyst Consultant
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any aspect of IT security. Progent can implement efficient security systems that protect a small office against advanced malware attacks or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed over multiple physical datacenters and various clouds.
MSP360 Managed Cloud Backup Computer Consultant
MSP360 Managed Cloud Backup/Restore Professionals
Progent can assist you to create, install and administer a backupup/restore solution built around MSP360 Backup technology to protect your IT resources hosted on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from user miscues, software flaws, ill-intentioned insiders, and malware attacks such as ransomware.
Microsoft Dynamics Business Central Support Services
Expert Microsoft Certified Navision and Dynamics NAV Remote Support
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory, operations, capacity planning, purchasing, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can assist you to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.
ProSight Reporting Remote Infrastructure Management Network Consultant
ProSight Reporting Auvik Network Managemrnt Onsite Technical Support
ProSight Reporting is a growing suite of real-time reporting utilities designed to work with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Setup and Support Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total SharePoint Backup Consultant Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Anti-Spam Installation support
Reseller Postini
Email Guard from Postini provides constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and anti-virus service offering. Progent's certified e-mail protection professionals can help you devise an email defense plan that features spam filtering and anti-virus services and processes.
Internet Connection Services
Comcast Business Class Cable Internet Consulting Services
Progent can provide the affordable services of online Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution meets your business needs. Support services provided by Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Network provisioning can include optimizing existing routers and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Support Desk Services IT Services
Largest Outsourcing Support Desk Services
Progent offers three essential kinds of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers instant access to a dependable technical group with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on giving the support Call Center a positive reputation as a key contributor to company performance. Progent's target is to fix rather than merely report problems.
8800-EX Wireless IP Phone Network Consultant
IP Communications Technology Consulting Services
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
24-7 Co-managed Helpdesk Costs Technical Support Services
Outsourcing Call Center Sharing Economics
Progent's Help Desk Call Center management and co-management services allow organizations to save money, enhance productivity, and adapt rapidly to fast-changing economic environments.
Cisco switch patch management Professionals
24 Hour Printer firmware patch management Specialist
Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Horizon3.ai NodeZero Certified Penetration Testing Security Consulting
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Network Consulting
Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to verify your security monitoring and protection systems and policies are correctly set up and effective.
An index of content::
Setup and Support Exchange 2013 Upgrade
Exchange 2013 Configuration Technical Support
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements affect key IT areas including ease of administration, availability, compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange Server 2013.
Microsoft 365 Exchange migration Technical Support Services
Remote Troubleshooting Microsoft 365 and Apple iOS
Microsoft supports seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on schedule and on budget.
Professional Solaris
Support Outsourcing Sun Solaris
Progent's Solaris family support experts offer small businesses and developers help with managing and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience provides you with an easy single consulting firm to show you how to build and manage a protected and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
24/7 ransomware cleanup and file recovery Engineer
DopplePaymer ransomware recovery Consultants
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Cloud Backup Security and Compliance Network Engineer
24x7x365 Information Technology Consulting Offsite BDR Services
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information.
Cybersecurity Bulletins Evaluation
Security Threat Bulletins Security Certification
This page contains current updates on cybersecurity threats, fixes, and best practices. Call or email Progent if your organization needs help defending your system against the latest IT security threats.
Multi-factor Authentication On-site Support
Technology Consulting Services Zero Trust Cybersecurity
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Juniper SRX1600 Firewall Information systems Security Outsourcing
Juniper SRX650 Router information Systems Audit
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows Server 2003 Professionals
Emergency Technology Consulting Microsoft Windows 2003
Progent's certified Windows 2003 Server engineers offer computer help and expert consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and maintenance offerings include network design, installation, project management, in-person and off-site network support and repair, Help Desk services, expert security services, comprehensive outsourcing, and expert co-sourcing.
Skype for Business and Cisco Unified Communications Engineer
Consultancy Skype for Business security
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support services to help your company to maintain and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
SQL Server 2014 and Hyper-V Specialist
SQL Server 2014 Backup Encryption Network Engineer
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services that include system design, configuration, administration, troubleshooting, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Information Risk Assessment Professionals
Professionals External Network Security Scan
Progent provides small businesses two specially designed security evaluation packages that provide, for a set fee, remotely administered scans of your security profile which are evaluated by professional information security specialists who interpret the data collected by the remote scan, deliver objective evaluations of your current network security, and offer recommendations for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal scanning that are priced to fit the budgets of small companies while delivering enterprise-quality assessments of your network's exposure to assault.
Offsite Workers Endpoint Management Specialists
At Home Employees Endpoint Management Technology Consulting
Progent can help small and medium-size organizations to deploy centralized endpoint management systems for administering endpoints operated by telecommuters.
Top IT Services ISA 2004 Standard Edition Server
ISA 2004 Enterprise Edition Server Online Help
Progent's certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Windows and Solaris Technology Consulting
Microsoft Experts UNIX, Windows Consulting Services
If your office network combines UNIX, Linux or Solaris platforms with Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's UNIX and Windows integration assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Computer Support Help Desk Services Information Technology Consulting
Call Center Services Configuration
Progent provides three essential kinds of Contact Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your clients easy access to a reliable support group with extensive experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Call Center a respected image as a key contributor to company productivity. Progent's target is to fix rather than merely record problems.
Locky ransomware recovery Consultancy
Consultants ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Exchange 2007 Server Consulting
Microsoft Exchange On-site Technical Support
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Skype for Business Chat Engineers
Skype for Business Front End Server Consultancy
Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified data security consultants can assist you create and verify a security environment for your Skype for Business deployment that meets regulatory standards.
Specialist Monitoring and Reporting
System Center Operations Manager Online Help
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.
SCOM 2016 Consultant
System Center 2016 and VMware Integration Computer Consultants
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Consultants SQL Server Replication
SQL Server Replication Technology Professional
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Integration Support Redundant Network
Redundant Network Support Services
Progent's Cisco-authorized IT engineers can show you how to build an affordable, 24x7 Internet connection architecture that can achieve non-stop Internet access through a broad array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE engineers to help you apply the most current technology for fault tolerant Internet access to build a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access.
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