Progent's network consultants can help your company to streamline desktop PC change and update deployment by providing expertise with management solutions such as Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Progent has over 10 years of experience integrating, maintaining and troubleshooting the core components included with System Center and can help you to plan, deploy, maintain, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist you to migrate to the latest edition of Microsoft System Center from an older release or from another datacenter management solution to provide the advantages of enterprise-class provisioning, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent can provide the services of a certified engineer with expertise integrating products from the major telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure consultants who can assist companies of any size to create and maintain a communications network that provides the performance, dependability, security, and expandability you need to support your video conferencing/telepresence solution.
Progent's Citrix-certified engineers can assist you to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current XenServer environment and help you to enhance consolidation, performance, security and compliance, uptime, and recoverability.
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and on budget.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and carry out a cost-effective migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
Progent's Meraki Wi-Fi AP experts provide online and on-premises support to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides identical access, responsiveness, security compliance, manageability and availability for wired and wireless users regardless of their mobility or computing device.
Progent’s Microsoft certified experts offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software quickly and reliably to specified workers, reduce software costs and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your awareness of vulnerability and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Progent's Wi-Fi site survey services assist you to plan, install and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that has the coverage, speed, density, security, and hand-off capability your business requires.
Configuration Manager automates software deployment and updating, simplifies compliance settings control, inventories network resources, protects against company data leakage, performs health reporting, allows secure end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid environments.
Progent can help your business to plan and execute an efficient transition from a UNIX-based IT system to a network based on MS Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your data and reduce business discontinuity by developing an efficient migration plan that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing infrastructure, transition strategy and testing, Microsoft Exchange migration services, data and application migration, and processor and storage transition and economization.
Progent's certified Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can streamline network administration, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.
Progent is organized provide in-depth remote consulting for all major technical areas associated with today’s small business IT networks and offers an array of vital, as-needed services such as a part-time Chief Information Officer to provide senior-level planning and budgeting capability, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management for major initiatives like office moves oroperating system migrations, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security specialists to verify data protection and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, enhance, or repair business application programs.
Progent delivered a wireless networking environment that enabled a school to improve efficiency and avoid the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
Cisco has designed a full product line of routers that includes appliances designed to deliver the security, bandwidth, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines management via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support services to assist you to manage and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Progent can provide the expertise of RIM BlackBerry-premier experts who can assist small companies to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small businesses an efficient option for incorporating BlackBerry devices and software seamlessly into their IT system.
Progent’s Technical Response Center (TRC) provides national extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone help and remote secure network connection to troubleshoot and repair technical problems quickly and affordably. The breadth of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to qualified experts as needed. For urgent issues, the TRC endeavors to answer your call for support within one hour.
Progent's network consultants can assist your company to automate desktop PC update and patch management by delivering expertise with management platforms that include Configuration Manager 2007, Systems Management Server 2003, and WSUS.
CCIE Certified Wi-Fi VoIP phone integration Consultants
Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize business interruption by designing and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting features that allow you to monitor all operations, sales and spending, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you create reports that allow you to analyze your business more thoroughly, turning raw data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver specialized business application development and web commerce solutions that work seamlessly with Dynamics GP.
Progent's Microsoft-certified consultants have more than 10 years of background delivering messaging solutions for companies that range from small offices to global enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange support services can assist you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progent's short-term staff augmentation services allow businesses to respond to sudden increases in demand for network professionals without incurring the costs and delays associated with identifying and hiring reliable technical help and without increasing your full-time head count.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft Certified engineers can provide world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange Server installations or updates and can supply onsite technicians to help large companies with installations of Exchange Server in the or any area served by Progent's engineers.
Progent can provide onsite training designed for individuals who wish to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for macOS and Mac OS X applications.
Progent can provide cost-effective online consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Progent’s non-stop interoffice connectivity and 24x7 system connection professionals can help small organizations create non-stop Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progent’s CCIE engineers can design and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers economical 24x7 interoffice networking.
Les Kent has a 35-year history of effective technology integration, executive administration, sales, and operations. He has demonstrated a talent for developing sophisticated IT solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.
Progent’s Microsoft certified experts offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications quickly and automatically to specified users, reduce product expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the management functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
Progent's certified ISA Server consulting experts have extensive experience creating corporate security solutions for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and implement an installation of ISA Server 2004 that meets your information security needs without restricting your productivity.
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources along with cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering advanced consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Experts Team offers consulting in key fields such as Macintosh integration and applications; Expertise for Linux-powered, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical application help; CIO, management information analyst, and project management outsourcing; Special applications development and integration; Web, eCommerce, EDI, and client portal design and integration; SQL management and performance consulting; Management intelligence expertise; and Telecommunications systems consulting.
Progent can help your business to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud-based resources.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate critical problems detected by SCOM 2012.
The clustering feature set built into the high-end versions of Windows Server 2008 is radically re-engineered to streamline the installation, setup, and maintenance of server clusters that provide greater levels of network availability, protection, performance, and versatility. New or enhanced capabilities include cluster verification, easier configuration and installation, improved cluster administration, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum models, minimization of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, plan and execute an installation, educate your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and create and validate a business continuity plan.
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and execute a smooth Skype for Business migration.
Progent's veteran team of network consultants and application experts have extensive background delivering online and on-premises assistance for organizations of any size who need to integrate Android phones and tablets into their IT systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve network issues that involve multiple manufacturers and that entail a mix of older and up-to-date technology. Progent provides budget-friendly online consulting to assist you with any facet of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to handle particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.
Progent's Microsoft-certified Windows Server 2003 engineers offer network help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and support services include network design, deployment, project management, on-site and off-site technical support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
E-Mail Guard is Progent's economical anti-spam and virus protection managed service that gives small companies world-class protection from spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and antivirus services that stop email attacks before they are able to breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server vendor, hardware technology, or geographic location.
Even if your company has a small network support group and a limited technology budget, your information network can still have the same high availability and responsiveness that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital network applications and hardware operating.
If your office computer system mixes Linux-based products technology with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, superior performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings include IT infrastructure integration and service, support for Windows services for UNIX, online server monitoring and management, online technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Cisco CCIE-certified networking experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.