Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange components to reduce hardware expense and management overhead. You can configure Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to assess the benefits of Exchange Online, plan a network topology that aligns with your business needs and budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and troubleshooting.
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management to help you plan and execute a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Progent's Microsoft-certified consultants offer remote and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security consultants can help you design and verify a security strategy for your Skype for Business deployment that meets regulatory requirements.
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi LAN customized for your environment, providing your business a wireless solution that delivers the coverage, performance, capacity, data protection, and roaming capability your company needs.
Progent's Linux consulting experts offer small and mid-size companies and software developers help with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise offers you a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a group of IT consultants based in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recover planning experts. Progent can also help you to plan and execute a migration to the Flexential data center with services such as designing system configuration, specifying hardware components, system configuration and validation, troubleshooting, setting up remote management, and educating your network staff.
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, network appliances such as switches and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Altaro VM Backup offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for individual files and emails, support for Windows Server CSV and for VMware vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and offers a broad array of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Progent's UNIX family support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
MS Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring enhanced protection, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, increased individual output, and better IP security. MS Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite support and mediation services for your Office Communications Server 2007 environment and can assist your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add business value to your IT system
Progent's Microsoft-certified consultants can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you plan, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving IT needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's Cisco-certified wireless integration consulting experts can help organizations to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a smooth migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from on-demand architecture review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Progent's private cloud hosting allows small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can use Progent's private cloud to avoid large capital costs for the acquisition, maintenance, and operation of computer hardware and data center facilities while achieving the highest levels of network reliability and security.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.
Progent's certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, install, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business needs.
Progent's Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals provide phone support and remote direct computer connection to isolate and repair network problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest network issues to qualified experts as needed.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network support experts. With Progent's economically priced IT service packages, mid-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small and midsize company networks enterprise-class availability, security and performance.
Progent provides nationwide remote help and troubleshooting services for businesses that run UNIX, Linux, or Solaris networks or whose IT systems include a combination of UNIX and Microsoft technology. Remote network consulting provides maximum leverage for your IT budget by preserving client productivity and limiting the time billed for computer analysis and repair. Sophisticated online support tools and experienced technicians and engineers allow Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE network experts and CISA certified security specialists to help you with the most challenging network issues.
Microsoft Windows Server Update Services allows network administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's Network Call Center Outsourcing Services for PC desktop support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Deployment.
Progent is convinced that a carefully designed and implemented information system can be a crucial factor for enabling any company's success, and we apply this philosophy in our corporate system infrastructure. We have built a non-stop virtual office network that enables Progent's staff engineers and authorized contractors to deliver fast and effective service, collaborate closely on sophisticated jobs, and gain from professional and private maturity from acting as part of an exciting business ethos of personal drive and independence.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Exchange 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect vital areas such as manageability, availability, security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Exchange Server 2013.
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Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to enhance business processes so they align more closely with your corporate goals. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified engineers provide technical support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server 2003 include planning, installation, project management, onsite and off-site technical support, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.
Progent's consultants can help you to evaluate the value of Microsoft Lync Server for your environment and can help you to plan and execute an installation of Lync Server 2010 that unifies the control of Instant Messaging and Presence and improves the output of your office staff, at-home workers, and smartphone users. Progent's consultant's can also help you to perform an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Exchange, SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office programs, and offer online seminars and continuing technical support for Lync and other Microsoft platforms.
For small companies considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
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Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer relationships. Built-in Sales and Customer Service components enable in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer support data.
Altaro VM Backup offers small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes and vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent provides the help of Microsoft and Cisco-Certified network support professionals to show clients economical alternatives to help companies maximize the value of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network engineers can show you how to enhance your network's e-mail infrastructure, security, availability, throughput, and network administration.
Progent's certified wireless networking consultants can assist organizations of any size to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, range, density, scale, security compliance and manageability required for transparent access between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can assist your business design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that represents mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive examination given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the areas of IS audit process, IT governance, systems and architecture lifecycle, information technology support, protection of data resources, and business continuity preparedness.
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist you to assess the benefits of Ubiquiti's UniFi technology for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi ecosystem.
Progent's remote access and smartphone synchronization experts can help you to design and deploy secure access solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your IT network, enabling your business to improve the efficiency of your off-site workers.
ProSight Reporting is a growing suite of in-depth reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's IT outsourcing packages offer affordable network consulting for small companies. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or building an on-line eCommerce application, outsourcing your IT technical services can contain expenses and minimize uncertainties, allowing IT support expenses to grow in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network foundation for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent has over two decades of experience deploying, and supporting the key components that make up System Center and can assist your organization to plan, configure, maintain, and repair your System Center ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist your organization to upgrade to the current edition of System Center from an older release or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
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Progent's certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
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Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select the right technologies from a variety of vendors to achieve your security goals while staying within your spending limits.
Microsoft Windows 8.1 is engineered to run on devices from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, including touch screen support and iconic tile user interface, provide a broad range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified experts can help bring your business up to speed with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the operating system's many new and enhanced technologies.
Progent's consultants can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to iCloud. For business environments based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your organization's business goals.
Progent provides a variety of network support bundles for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Operations Manager, a state-of-the-art server and IT support product that monitors the reliability, performance, and security of your network and identifies potential troubles before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can select a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent's Cisco CCIE network infrastructure consultants can assist your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to architect, deploy, manage, tune, and debug fault-tolerant, scalable connectivity environments suitable for public networks.
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
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Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of all sizes to plan, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing especially challenging problems, or comprehensive project management services. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's Cisco-authorized IT engineers can help you create an economical, fault tolerant Internet configuration solution that can deliver non-stop Internet connectivity via a broad array of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the most current technology for fault tolerant Internet connections to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet availability.
Stealth intrusion testing is an important component of any overall network security plan. Progent's security professionals can perform extensive penetration tests without the awareness of your organization's in-house IT staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are properly set up and consistently observed.
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of online services to help your organization to plan, develop, pilot test, install, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your existing Excel applications to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to organizations looking for a fast fix to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for migrating or creating mission-critical application software built on Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the special requirements of individual users or groups.
ProSight Active Security Monitoring utilizes cutting edge behavior-based AI technology by SentinelOne to guard endpoint devices as well as physical and virtual servers against familiar and zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent is one of the most qualified network support companies for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Exchange 2000 for common situations including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their networking hardware like routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that require important updates, or resolving performance issues.
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and send email, search the Exchange global address list, import addresses, synchronize appointments, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
With virtual server technology, companies can operate multiple virtual servers on one actual server. Virtual server technology allows businesses to gain all the benefits of server isolation, but without the costs associated with purchasing additional server equipment. Virtualization is the enabling technology behind private clouds, which offer important benefits such as lowering the costs of hardware, facilities, and management while enhancing information security, system reliability, and recoverability. Other important server management technologies are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can help you in all areas of server virtualization and administration to allow your business to cut expenses and conserve time.
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and within budget.
Progent's Help Desk Call Center management and co-management services enable organizations to reduce costs, improve productivity, and adjust immediately to fast-changing economic circumstances.
Progent can provide affordable online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar training for Access development and database management.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive information management solution.
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers provide phone support and remote secure computer connection to isolate and repair network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and within budget.
Progent can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to upgrade from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible business value.
Progent's Shared Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Microsoft certified engineers offers remote and on-premises consulting expertise to help your company to administer, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, online connectivity, mobile device management, wireless network design, and 24x7 network monitoring.
Progent's Cisco-Certified network consultants can assist you to use Cisco's network management utilities alongside a variety of powerful third-party applications to create a comprehensive network management strategy in order to keep your environment running reliably, conserve limited resources, guard your data, recover rapidly from hardware failure or malicious attacks, and enable you to add or reassign network resources intelligently and affordably as your business grows.