Cisco Certified Expert Network Consulting and Support
Registered Cisco Experts:
CCIE and CCNP Specialists for Network Help
Additional Topics of Interest
Developer Firms Amazon S3 disaster recovery
Amazon EC2 endpoint Developer Firms
Progent can provide affordable remote support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers occasional consulting to assist you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and within budget.
After Hours Information Technology Consulting Intune
Remote Support Services Intune Conditional Access
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic value of adopting Microsoft Intune for managing your portable devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to define security and compliance policies, set up pilot environments to evaluate the benefits of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
Support for IT Service Providers IT Consulting
Onsite Technical Support IT Services for Network Service Firms
Progent's Support for IT Service Organizations lets you use Progent's information technology experts while retaining your own service brand as a seamless arm of your network services staff.
Desktop and Mobile Device Management Setup Consultancy Services
Expert Microsoft Certified SCCM Services
Progent's network consultants can assist your company to automate desktop PC software update deployment by providing support for management solutions that include Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Fault Tolerant Data Center Remote Technical Support
Zero Downtime Data Center Consultant Services
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the particular needs of your business. High availability off-site data centers are especially attractive to small companies due to of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a basic degree of fault tolerance is too expensive for most small businesses. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by providing a complete array of consulting and support services.
QTS Sacramento Colocation Center Technology Professional
Services QTS Sacramento Data Center
The QTS Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if you are considering moving your main or disaster recovery system to the Herakles data center, Progent offers a variety of affordable services that include data center relocation, equipment deployment and upgrades, network optimization, comprehensive project management services, virtual server configuration, offsite network monitoring, centralized network management, software programming, disaster recovery/business continuity solutions, data security assessment, and the support of Progent's Test Lab.
School District Engineer
City Government Cisco Engineers
Progent has extensive experience delivering a full-spectrum of remote network support and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in delivering expert remote IT support and has delivered network solutions to clients in all 50 states. Online support saves travel costs and solves problems faster than onsite service calls.
VMware NSX Topology Consulting
VMware Site Recovery Manager and NSX Engineers
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and patches and can generate reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Immediate ransomware cleanup and recovery Professionals
Emergency Egregor ransomware recovery Consultant
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Catalyst 9166 Access Point Onsite Technical Support
Remote Technical Support Cisco Catalyst WiFi Management
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Exchange 2013 Collaboration Technical Support Services
Microsoft Certified Partner IT Consultants Exchange 2013 Performance Tuning
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers important innovations plus a revamped structure. These improvements favorably impact vital areas like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Microsoft Exchange 2013 Server Consulting Services
Microsoft Exchange Server 2000 Network Consult
Progent's Microsoft-certified consultants average over a decade of background providing messaging support for customers that range from small offices to large corporations. Progent provides economical support for all editions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate off-site and wireless email access. Progent's Exchange support services can help you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2019 Server. Progent also provides integration help for Windows 10 and Windows 11 desktops running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Google GCP Cloud Storage integration Consult
Consulting Services Google Cloud solutions
Progent offers affordable online and onsite consulting to assist businesses to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
An index of content::
24-Hour 802.11x Wi-Fi Site Survey Computer Engineer
Online Wireless Site Survey Online Technical Support
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network optimized for your environment, offering you a wireless solution that delivers the coverage, speed, density, QoS, data protection, and hand-off capability your company requires. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless network and onsite survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
Anti-Spam Support and Setup
24/7 Anti-Spam Technology
Email Guard from Postini provides constantly upgraded spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and virus protection service offering. Progent's expert email security professionals can show you how to create an email defense plan that features antispam and antivirus services and processes.
Microsoft Solutions Framework Project Methodology Solution Providers
Microsoft Consulting Best Practices Networking Group
Progent's team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, at the forefront of IT service, performing a broad range of IT projects for a large array of businesses. Each Progent consultant shares a proven set of individual best practices that are incorporated into company-wide leading practices standards that Progent instills in its support staff. This means that you get not just expert IT skills, but also a support engineer with field-tested methods for using computer knowledge to repair actual network problems efficiently.
24x7 Duo Zero Trust Cybersecurity Onsite Technical Support
3-2-1 Backup Rule IT Consultants
Progent has identified five key network security practices for companies on a tight budget.
Cisco Expert Extended Helpdesk Technical Support Services
Shared Service Desk Information Technology Consulting
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Microsoft Certified Expert Windows Server 2008 R2 Online Technical Support
Windows 2008 R2 Support Services
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, expandability, and versatility that improve productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified experts can provide cost-effective remote consulting, technical support, and education services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your network.
Online Troubleshooting ProSight Endpoint Security
On-site Support ProSight Endpoint Protection Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.
SCDPM 2012 and Windows Server 2012 Computer Consultant
Microsoft Support Outsourcing SCDPM 2012 Planning
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of all sizes to plan, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Juniper SSG550M Router Security Company
Juniper SSG Series Gateway Information Technology Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
SMS Server Upgrade Support
SMS Migration Consultant Services
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software products by making it easier to copy system images, control mobile computers, and operate management tools. In addition to advising you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient procedures and policies to manage handheld computers and intelligent portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates policies, processes and IT products to keep your IT network protected.
Support Microsoft Forefront TMG 2010
Forefront TMG Technology Consulting Services
Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a centrally managed web gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Expert Microsoft Certified Comprehensive Event Management Technical Support
Remote Network Monitoring Engineer
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a degree of protection that was previously reserved for enterprises. Progent can provide several RMM options delivered as economical service packages created to help your company to detect and fix a an array of network issues before they can disrupt productivity.
ProSight Reporting Infrastructure Monitoring Integration Support
Top Ranked ProSight Reporting Network Infrastructure Monitoring On-site Technical Support
ProSight Reporting is a growing line of real-time reporting tools created to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Offsite Workforce Infrastructure Support and Help
Work at Home Infrastructure IT Services
Progent can help small and medium-size businesses to plan, set up and debug the infrastructure required for at-home workers.
Best Consulting Disaster Recovery Test Lab
Herakles Colocation Center Test Lab Technology Professional
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without sufficient internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.
IT Co-sourcing Whitepapers
White Paper IT Outsourcing Example
Progent's IT outsourcing services provide budget-friendly computer support for mid-size businesses. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize risks, permitting IT support expenses to increase in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network architecture for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
VirtualPC for Mac Consultant
VirtualPC for Mac Support
For companies with a combination of Mac and Windows computers, there exist two basic alternatives for running Windows-only software on a Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Windows-powered PC to run Windows applications and access system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac computer so you can run Windows programs directly. Progent's Mac technology support experts can help your company to maintain these products for running Windows software on your Apple Macs and can in addition help your company to assess and configure third-party products for Microsoft Windows PC emulation.
SCCM 2016 MAM Online Technical Support
SCCM 2016 Upgrade Computer Consultants
Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Small Business WAP121 Remote Technical Support
Online Support Services Small Business Wireless Access Point
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, manage, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Microsoft Certified Expert Windows Server 2012 R2 Clustering Network Consulting
Technical Support Windows Server 2012R2 Multitenancy
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security strategy, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
Computer Consultant Microsoft Windows 2003
Windows 2003 Consulting
The service background of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with designing, installing, managing and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
MOM Example Application
Case Studies Microsoft Operations Manager
Before Progent's MOM-based solution, network issues were approached reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now address network issues before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.
Skype for Business IM Consultancy
Consult Skype for Business and SharePoint
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Cisco Prime Infrastructure Remote Support Services
Aironet 3700 Access Point Information Technology Consulting
Progent's Cisco-certified wireless consultants can help businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, coverage, density, scale, security and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
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