Additional Topics of Interest

Call Center Sharing IT Consulting
Support and Setup Shared Computer Support Help Desk

Progent's Microsoft and Cisco authorized experts provide several ways to help medium-size and large organizations develop an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help businesses analyze the various top level Help Desk software packages on the market and decide what packages may be too costly, miss key features, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who need to reinforce their in-house Help Desk team for special tasks or to substitute for absent or incapacitated personnel.

Coder Amazon AWS migration
Amazon S3 integration Design

Progent offers cost-effective remote support to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.

Network Engineer Wireless LAN
24 Hour Remote Consulting Cisco Aironet

Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to deploy, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

MCSE Expert Certified Windows Server 2019 Deduplication Technology Consulting
Windows Server 2019 Hybrid Solutions Consulting

Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

Microsoft Partner On-site IT Support
Microsoft Certified Partner Support Consultant

Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company better solutions for your IT network.

Oracle database Development Companies
Oracle 10g Consulting Services

Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.

Server Training
Server Knowledge Transfer

Progent practices information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size businesses who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, protected, and productive.

Network Performance Troubleshooting Support Outsourcing
Automatic Topology Mapping Support Services

Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their networking hardware like routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance issues.

Network Management Software Support
Network Management Small Office Network Consulting Services

Progent's Cisco-Premier network management consultants can show you how to run Cisco's network management utilities alongside a selection of powerful third-party applications to create a complete network management solution in order to keep your environment operating smoothly, fully utilize limited resources, protect your data, revive rapidly from device breakdown or malicious assaults, and enable you to expand or reassign network resources sensibly and affordably as your company evolves.

24 Hour Cisco Firewalls Remote Consulting
CCIE Expert Certified Adaptive Security Appliances Onsite Technical Support

Progent's Cisco CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

At Home Workforce VoIP Troubleshooting
Support and Setup At Home Employees VoIP

Progent can help small and mid-size organizations to implement VoIP technology to provide their at-home workers the benefit of virtual access to the company phone infrastructure.

Specialist Project Implementation
Project Requirements Definition Consult

For enterprise project management assistance, Progent offers the services of veteran information technology experts with years of experience in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers adhere to leading practices to ensure that development or deployment projects are successfully completed on time and on budget.

CISSP-ISSAP Cybersecurity Architecture Services
Professionals CISSP-ISSAP Security Architecture

Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough testing and significant work with network security design. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can help your company with all aspects of architecture security.

CCIE Expert Certified Catalyst Switching Computer Consultants
Catalyst 4900 Switch Engineer

With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize all the advantages of bringing intelligent services into their IT infrastructures. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure sufficiently available to accommodate real-time requirements, scalable to facilitate growth, secure enough to protect confidential data, and designed for differentiating and managing traffic flows to streamline system performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security consultants can show you how to develop a comprehensive protection policy and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.