Additional Topics of Interest

Consulting Services Azure Resource Manager
Microsoft Azure cloud migration Contract Programmer

Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across on-premises and cloud assets.

Hornetsecurity Altaro VM Backup and VMware ESXi Information Technology Consulting
Hornetsecurity Altaro VM Backup and vCenter Online Support Services

Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to assist you to plan, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.

CIO Setup and Support
CIO Computer Consultants

Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they align more closely with your corporate objectives. Your company can create and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.

Proxim Online Technical Support
Urgent Wireless Network Computer Consultants

Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

24x7 HelpDesk Remote Support Services
Engineer Microsoft Help Desk

The Helpdesk service delivery model used by Progent offers small businesses an affordable alternative to dependence on independent consultants by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock access to urgent assistance, fast escalation to world-class engineers for solving even the most complex problems, service consistency and reliability, quick follow through enforced by seasoned service administrators, a selection of convenient mechanisms for requesting support tasks, plus excellent progress visibility enabled by trouble ticket updates and accessible through a web portal.

Consultant Services Lync Server 2013 high availability
Lync Server 2013 conference bridges Engineers

Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN telephony. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications experts can provide remote and onsite support services to assist you to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.

Top Windows Server 2022 and SQL Server Computer Consulting
Windows Server 2022 migration Professional

Progent's Microsoft-certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.

Top Solaris Specialists
24-7 Solaris Support and Integration

If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your operating systems to coexist for simple administration, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's Sun Solaris and Windows integration support services feature network infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center services.

Help and Support ProSight Reporting Infrastructure Monitoring
Consulting ProSight Reporting Auvik Network Managemrnt

ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Remote Technical Support Unified CM and Exchange Online
Unified CM SIP trunk Outsourcing

Cisco Cisco Unified Communications Manager (Unified CM), originally branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating closely with apps like Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and affordable online and onsite support to help organizations of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum business value. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

Consultants Fortinet 3000 Series Firewalls
Support and Integration Fortinet NGFW Firewalls

Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet FortiGate security appliances to protect all your digital assets at the enterprise perimeter, within the data center core, at branches, and in the cloud.

Integration Services Cisco Content Distribution Manager
Cisco ACNS, Cisco CDN Software Network Consulting

Progent provides fault tolerant load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.