Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall technology. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, outsourced security and network protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing network support, administration, education, and security expertise.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your company requires.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can help you design reports that allow you to track your business more thoroughly, turning raw information into useful understanding of your company and customers.
Progent offers businesses of any size enterprise-class network remote or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting enhanced productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server experts can help you design, deploy, configure, and maintain ISA Server 2006 on your network so your business achieves a highly functional and economical balance of security, convenience, and speed.
Progent’s Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP package based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the capability you currently require, with the ability to expand users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains support experts can help you deploy, configure and administer the latest release of Microsoft Dynamics GP or migrate efficiently from an older edition.
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security, uptime, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help organizations of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent offers affordable remote and on-premises consulting to assist companies of any size to move any part of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, expandability, and flexibility that improve productivity of local, remote, and mobile users. Progent's network experts can deliver cost-effective remote consulting, technical support, and training services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progent's Cisco certified wireless networking consultants offer affordable remote and onsite support for both legacy and current Wave 2 Aironet wireless APs and Progent can help your business to plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from outdated appliances to current devices.
Progent can provide affordable remote and onsite support to assist organizations of any size to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent’s certified Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security holes.
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Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent can help you in all facets of your migration to Exchange 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
The Help Desk Call Center support model adopted by Progent offers small companies an effective option to reliance on independent consultants by offering broad expertise shared by numerous support teams, optional 24x7 access to emergency assistance, escalation capability to world-class experts for solving the most difficult problems, service consistency and reliability, prompt follow through enforced by veteran IT service administrators, a selection of easy-to-use ways for requesting support jobs, and excellent progress transparency enabled by ticket updates and accessible via a web-based portal.
System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, administer, and repair a multi-site backup/restore solution built around SCDPM 2016. Progent can help you to migrate from an older version of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 deployment on time and within your budget.
Progent provides nationwide remote phone support and troubleshooting services for businesses that operate Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows products. Remote IT help provides maximum return for your information technology dollar by extending user efficiency and shortening the hours billed for network analysis and repair. Sophisticated online access utilities and experienced technicians and consultants allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA certified security professionals to assist you with the toughest system issues.
Progent can assist your business to plan an upgrade to Teams from Skype for Business and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by each staff member to every customer. The practice of documenting and archiving service activity results in more efficient support and avoids a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications experts can provide online and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, software development, education, and troubleshooting services since the product's debut. Progent offers advanced support for upgrading out of date Dynamics GP deployments. Progent can assist your business to plan, validate, and carry out a cost-effective upgrade from a a legacy version of GP to the latest release of Dynamics GP.
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from legacy switches to current devices.
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP line, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is simple to install and configure, and with its modular design you can license only the functions you currently require, with the option to add users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains Software support experts can show you how to deploy, customize and manage Microsoft Dynamics GP 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its modular design you can license only the capability you currently need, with the option to add users and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains consulting engineers can help you install, customize and administer the latest version of Microsoft Dynamics GP or migrate smoothly from an older version.
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Progent's Cisco-certified wireless networking consulting experts can help businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the throughput, range, capacity, scale, security and manageability required for seamless access between wireless and wired network infrastructure. Progent can provide efficient remote and on-premises support for legacy and current 802.11ac Aironet APs and Progent can assist you plan and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully limit collaboration between Mac and Windows systems.
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Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can assist you to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and show you how to optimize resource utilization, responsiveness, protection, availability, and recoverability.
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to create a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, fault-tolerant system solution that addresses reliability issues involving a broad array of infrastructure technologies and procedures.
E-Mail Guard is Progent's affordable spam filtering and antivirus managed service that offers small companies world-class protection from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-based anti-spam and antivirus services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email systems, irrespective of server platform, hardware technology, or geographic location.
Progent’s Technical Response Center offers low-cost nationwide extended hours online support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours phone help and remote direct network connection to troubleshoot and repair technical problems quickly and affordably.
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP tool based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its segmented approach you can license only the functions you currently require, with the ability to add users and increase capabilities when necessary. Progent’s Microsoft Dynamics GP consulting experts can show you how to install, configure and manage the latest release of Dynamics GP or migrate smoothly from an older edition.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and more secure Active Directory environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and increased uptime.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Progent can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and increase worker output by making sure that operating systems and applications are always current, managing licensing, and monitoring usage profiles to help you make informed buying decisions. Once your organization is set to update your SCCM 2007 configuration management solution, Progent can assist you to plan and implement a smooth move to SCCM 2012.
By using virtual server technology, companies can run multiple virtual machines on one physical server. Virtualization technology allows companies to gain all the advantages of server isolation, while avoiding the expense that goes with buying additional server equipment. Virtualization is also the critical technology for building private clouds, which offer major advantages including reducing the costs of capital equipment, datacenter facilities, and management while enhancing data protection, system reliability, and recoverability. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management specialists can assist you with all aspects of server consolidation and management to allow your business to contain costs and conserve time.
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR system based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall technology. Progent can also enable you to design and implement a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical support, maintenance, education, and security consulting.
Cisco's Small Business series of access points are Linux-powered devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises integration and debugging support to assist your organization to plan, implement, update, optimize, administer and debug Cisco Small Business wireless access point environments of any size or topology.
Progent's Microsoft-certified consultants can help you rationalize the business justification for implementing SharePoint Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your circumstances, offer setup and integration services, help you to set up Microsoft SQL Server as a supporting DBM, improve your network integrity, integrate your standard and customized application software to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that includes portal technology, and deliver maintenance and Help Desk support.
Microsoft Exchange 2013 includes major improvements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect key IT areas such as manageability, availability, compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent can provide access to a senior specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support team, your Internet Service Provider, and your video conferencing technology vendor to help your company increase the business value of your video conferencing solution.
Progent's pricing policy is to bill for phone service and in-person visits per minute. As a result, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for support services delivered during regular business hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large bills for quick repairs so you will not be forced to permit simple problems to stay unaddressed.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security plan, streamline network administration, assist with application development, and build and validate a DR/BC plan.
If you want to revamp your corporate web site, build internal websites for purposes such as HR or worker training, design a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's consultants can also help you design and maintain a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web solutions.
Progent can assist your organization in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
Progent can provide cost-effective remote consulting to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
To provide cost-effective IT services for small businesses, Progent offers full-service computer outsourcing packages that offer small offices quick access to technical help without requiring you to recruit, train, and maintain a large full-time IT staff. Progent’s IT outsourcing services give you an economical way for building a secure and reliable environment for your important Windows business productivity applications such as Microsoft Office XP and Microsoft Office 2003.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have specific mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Progent can deliver a wide array of economical remote and onsite consulting services to assist your business to deploy, administer, and debug workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing SharePoint Server 2007, advise you on the appropriate edition of SharePoint Server for your application, offer setup and deployment services, help you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and custom application software to work with SharePoint Server 2007, design a comprehensive security plan that includes portal solutions, and deliver maintenance and Help Desk support.
Remote continuous monitoring, automated alerts, and actionable reports are vital to preserving the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can afford a level of protection that was once reserved for enterprises. Progent offers a variety RMM options delivered as low-cost service packages created to help your company to identify and fix a an array of IT network problems before they can disrupt your business.
Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or onsite integration and troubleshooting services to help you to plan, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and expected workloads.
SQL Server 2016 offers significant improvements in speed, scale, security and compliance, availability, mobile computing support, and integrated BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Linux consulting services offer small companies and developers assistance with managing and supporting Linux computers that operate with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise offers you a convenient one-stop source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your corporate practices.
Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated Exchange components to lower hardware costs and management hassle. You can use Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that makes sense for your business needs and budget, carry out an efficient move from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.
For smaller businesses, computer security and compliance can be excessively complicated to stay ahead of yet too dangerous to ignore. The world's largest institutions have been breached, and the top cloud services have on occasion been knocked out. It seems like there's nowhere to run. Progent has made it affordable for small and midsize organizations to carry out critical IT security tasks successfully by offering the benefit of billable time to the closest minute without any minimum charge for online help. This means you can have access to a seasoned computer expert to provide precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security plan.
Network monitoring ordinarily involves observing a system's resource utilization in order to identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where Linux and Windows coexist. Progent's network support engineers can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and programmers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.
System Center Configuration Manager automates software deployment at scale, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, enables safe end-user self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent provides several basic kinds of Call Center support including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your clients convenient access to a reliable technical resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's goal is to resolve rather than merely report problems.
Progent provide organizations of any size enterprise-class network online or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.
Progent can assist you in all phases of your migration to Exchange 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
CCIE Certified Consulting Firepower Management Center
Microsoft supports transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Progent offers two low-cost service packages designed to allow small companies to receive an impartial security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your firewall to uncover possible weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from a secure computer within your firewall to evaluate your exposure to internal attacks. Both security inventory packages are configured and run from a secured remote location.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive IT outsourcing solution that improves network availability and security, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers hosted in a secure and reliable data center on a high-performance, non-stop virtual machine set up and maintained by Progent's network support experts.