Progent’s Cisco-Premier network consultants offer professional PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent’s Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent's pricing model is to charge for remote support and on-site help by the minute. As a result, you pay exclusively for delivered services. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no minimum fee and asks no monthly commitment for services provided during regular working hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for fast fixes so you will not be tempted to allow simple problems to stay unaddressed.
Progent can deliver a broad range of cost-effective services to assist you to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote help for individual machines or notebooks or help you to plan and carry out a large-scale rollout of new or updated OS platforms and business applications. Progent can also provide engineers and technical workers to assist your company to plan for and complete a site relocation or consolidation designed to produce the least possible interruption to your business.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for information systems with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your network.
Progent offers national remote help and troubleshooting services for businesses that run Sun Solaris networks or whose IT systems feature a combination of Solaris and Microsoft Windows products. Remote network consulting offers optimum leverage for your information technology dollar by protecting client efficiency and shortening the hours billed for network repair services. Advanced remote support technology and skilled service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and expense by going to your location. In most of cases your IT issues can be remediated by telephone or through a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security specialists to help with the most difficult network problems.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business needs.
Altaro VM Backup provides small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Citrix has developed a comprehensive family of platforms that provide advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and help you design, validate, deploy, troubleshoot, and support Citrix solutions.
Progent’s Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to deploy, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides quick ROI and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility problems with different releases of Office desktop and can provide live online training to individuals and teams.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
Progent can deliver comprehensive online consulting for all technical areas common to today’s small company IT systems and offers a variety of strategic, on-demand services including a temporary CIO to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management help for critical initiatives like site relocations orOS upgrades, connectivity experts for designing fast and reliable infrastructure, security engineers to ensure information safety and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, customize, or troubleshoot business application programs.
Progent offers small businesses two ultra-affordable security evaluation scanning packages that provide, for a set price, remotely administered inventory scans of your security profile which are evaluated by professional security specialists who assess the results of the remote scan, present unbiased evaluations of your current network security, and offer recommendations for remediation. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while offering enterprise-quality evaluations of your IT network's exposure to assault.
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help you with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and implement an efficient migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN calling across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and system architects can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
If your business computer system combines Linux technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your OS platforms to coexist for easy management, transparent information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature IT architecture configuration and service, support for Windows services for UNIX, remote server monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Progent can assist businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to manage iPhones and iPads and Android handhelds.
Progent's Power BI consultants can help your business to design, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can show you how to build and manage an on-premises, cloud based, or hybrid architecture to run Power BI.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software by making it easier to copy system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient procedures and standards to manage PDAs and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates standards, processes and technologies to keep your IT computer system safe.
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and roaming ability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless network and onsite site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support services to assist businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are on the move within office, warehouse, retail or other venues where management wants portable phones that offer more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of workplace communications. Integration of Cisco's wireless IP phones usually requires that you set up and fine tune many components of your Wi-Fi infrastructure such as APs, switches, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer remote and on-premises assistance to help your organization create and administer a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent's management team includes seasoned veterans with decades of experience providing network consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent has put together a management staff able to provide businesses with the best service value in the industry.
Progent can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent's Microsoft consultants can assist your company to evaluate the value of Microsoft Lync Server for your environment and can assist you to plan and execute a deployment of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to improve the collaborative capabilities of Microsoft Office applications, and provide training and continuing technical support for Lync Server and other Microsoft platforms.
Progent has been delivering SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific jobs related to your SharePoint 2013 migration.
If you have a small business IT system with 10 to 50 network users, Progent's computer outsourcing services free your organization from dependence on single independent consultant while giving you affordable and dependable access to high-quality network support. By providing network consulting help when you require it, offering specialized knowledge for critical technologies, delivering value-added support such as 24x7 server monitoring, and charging only for support you receive, Progent offers you an economical way for maximizing the business value of your small business network. Progent is the smart way for small organizations to build and maintain a robust and secure IT system and to have fast access to the skilled consulting typically available only to businesses who can afford a sizeable internal IT organization.
Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of all sizes to plan, deploy, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a centralized solution for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy releases of VMM, design workflows for creating and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the strategic business benefits of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in designing and integrating seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent’s consulting services can assist you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital areas including manageability, availability, compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange Server 2013.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it easier to install system images, manage mobile computers, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can lower cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, procedures and technologies to keep your IT network safe.
Progent's productive atmosphere will allow you to become a better consultant by enhancing your technical knowledge and increasing the satisfaction of your clients. Progent makes good on this promise by attracting the top professional experts for you to operate with, offering a state-of-the-art system architecture, using proprietary application utilities to deliver the maximum level of support, and by optimizing proven business models for finding and maintaining clients.
Microsoft Forefront TMG 2010 builds on the powerful security technologies of ISA Server 2006 and provides a centrally administered web gateway that acts as a single-server solution for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft engineers can assist you to design and execute pilot and production deployments; interface Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's pricing policy is to charge for remote service and on-site visits by the minute. As a result, you are charged only for received services. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services provided during normal working hours. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be tempted to permit minor problems to fester.
Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements affect vital areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote support and management services for Exchange 2013.
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the business value of your information system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution efficiently.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's short-term staff augmentation services allow you to meet the need for network support personnel without dealing with the costs and delays associated with vetting and recruiting reliable technical workers and without increasing your permanent workforce.
Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are mobile within campus, warehouse, health-care or other environments where management wants user endpoints that offer more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your Wi-Fi environment including access points, routers and switches, wireless LAN controllers, and call management tools. Progent's certified experts offer remote and on-premises assistance to help you build and administer a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Mac networking consultants can assist you with a wide range of system infrastructure issues such as network architecture, remote and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless networking. For company networks based solely on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to handle the challenge of planning, configuring, and maintaining a system infrastructure that is robust, secure, productive and supportive of your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and troubleshooting services to assist you to design, install, manage, tune, and debug wireless networks that utilize Cisco's Meraki access points. Progent can also help you to design and deploy hybrid networks that integrate on-premises and cloud-based services and that provide easy access, advanced security and compliance, streamlined management, and dependable operation for all your mobile and desktop devices.
Progent can provide expert help for every phase of your Exchange Server 2010 upgrade with services that include end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software and hardware required, recommended sourcing, pilot testing at client site or at Progent's test lab, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and webinar training for customer's IT group and end users.
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for efficiently coordinating people, groups and information. SharePoint offers a common location for your workers or clients to connect to, organize, share and manipulate relevant data, documents, and applications and to communicate with one another. SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they’ve created in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can help you to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent provides several essential kinds of Call Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your customers easy access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Call Center a positive image as a key contributor to business performance. Progent's target is to resolve rather than simply record problems.
Progent's Microsoft-certified consulting experts can help you to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by increasing your productivity, cutting the cost of hardware and service, streamlining management, and integrating your key communications platforms.