Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Progent's IT outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, fixing chronic IT problems, and creating a company-wide security plan. Progent can show you how to maximize system reliability and performance via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project help for major migrations and can help with needs assessment, resource inventory, bill of materials production, vendor selection, purchasing coordination, and professional documentation. Progent's IT outsourcing help also features education for office productivity packages such as Microsoft Office.
Progent offers customers the services of engineers who have earned some of the IT industry's most prized certifications. Progent believes that customers deserve to know that their IT support consultants have accredited training as well as extensive real-world field experience so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially better vendor support than is available to uncertified service providers, allowing Progent to offer clients a higher level of computer support. In addition, recognized credentials such as CISA or ISSAP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry experts.
Progent's Microsoft-certified consultants offer online or onsite support to assist companies of all sizes to plan, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn issues, or full project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating devices that require critical software patches, or resolving performance bottlenecks.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting increased efficiency by making these applications accessible to authorized remote or mobile users. ISA Server helps guard business applications, services, and data throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you design, install, set up, and support Internet Security and Acceleration Server 2006 on your system so your company achieves a smart and affordable combination of protection, convenience, and speed.
If your business has a Solaris environment or a multi-OS network, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security topics such as security management practices, security design and models, access management systems and techniques, applications development security, business processes security, hardware security, telecommunications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core competencies and worldwide standards of performance that information security professionals are required to possess. These accreditations provide executive management the confidence that consultants who have earned their CISM or ISSAP certification have demonstrated the background and knowledge to deliver effective security management and consulting help.
Progent's UNIX platform support services offer small and mid-size companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of expertise offers you a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Network monitoring commonly entails tracking a network's resource utilization in order to identify throughput bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's system support consultants can help you use both these tools to optimize and repair your network. Progent's UNIX consulting services provide small companies and developers assistance with administering and supporting UNIX and Linux networks that coexist with Windows-based technology.
Progent's certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's Technical Response Center provides national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone support and online direct network access to troubleshoot and repair network problems quickly and economically. The scope of technical expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For urgent issues, the TRC tries to answer your call for service in less than one hour.
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Progent offers cost-effective online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Citrix has developed a comprehensive family of platforms that deliver enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix technology and show you how to plan, validate, implement, optimize, and maintain Citrix virtualization platforms.
By using virtual server technology, businesses can operate many virtual machines on one physical server. Virtualization technology enables businesses to enjoy all the benefits of server isolation, but without the expense associated with buying extra server equipment. Virtual servers are the critical technology behind private clouds, which provide important advantages including lowering the costs of capital equipment, facilities, and management while improving data security, network availability, and recoverability. Other important server management options are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you with all areas of server consolidation and management to allow your company to contain expenses and conserve time.
Nagios and MRTG are powerful, license-free monitoring tools that operate on the Linux OS and can be used to monitor UNIX networks, Microsoft Windows networks, or mixed-platform networks in which the Linux OS and Windows run side by side. The Nagios monitor lets network support engineers to track network services including SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the traffic in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration experts can assist you to utilize both these tools to streamline and troubleshoot your network.
Progent's UNIX platform support services provide small and mid-size businesses and developers support for administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise offers you a convenient single source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Our Experts Team provides consulting in important areas such as Macintosh integration and applications; Consulting for Linux-powered, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and vertical program help; CIO, management information analyst, and project logistics services; Special program design and deployment; Web site, eCommerce, EDI, and client portal development and deployment; DBM support and performance help; Business information consulting; and Telecom systems support.
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to network users, reducing the complexity of creating, integrating, administering, and using enterprise information and database applications on platforms ranging from mobile devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with real-world experience and broad knowledge in designing and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent provides technical support for mid-size businesses who have 100 to 250 network users. The mid-size business or work group has traditionally been an underserved segment of the market for IT support services. The overhead and support access models of large third-party service firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information system whose complexity and sophistication are often similar to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual network technology and 24x7 server monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the mid-size company with big-company service from professional, IT consultants knowledgeable in a wide array of small business technologies. If your medium size company or small business is looking for levels of network help appropriate for a mid-size office without budgeting enterprise costs, contact Progent.
If you need help creating, enhancing, or repairing business aplications for Windows, any version of Linux, or the Web, Progent's expert team of program developers, relational database architects, and software project managers can ensure you get the job completed on time and within your budget. Progent's seasoned software programmers can provide affordable and expert remote consulting for projects as small as writing Vidual Basic scripts for Excel or as large as rolling out mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring advanced protection, transparent compatibility with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security. MS Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer remote and on-premises support and mediation help for your Office Communications Server environment and can assist you to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add business value to your information network
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent has few competitors. Mid-size businesses who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.
Progent has a long background providing a broad range of remote network support and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced remote network support and has delivered network solutions to organizations in every state. Remote support saves travel costs and solves problems more quickly than on-premises service calls.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to plan, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Progent's Microsoft Premier engineers can provide expert support for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server installations or updates and can supply local technicians to help large companies with deployments of Exchange Server 2007 in the or any region covered by Progent's consultants.
Progent provides small and medium size organizations expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a comprehensive security plan and choose the right technologies from a variety of vendors to achieve your security objectives while staying within your spending limits.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
If you are developing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of strategic know-how without the constant hassle of maintaining your company information system. By using automated server monitoring and by providing online and in-person support as your company needs it, Progent represents an affordable way for managing an IT network that features high dependability, protection, and performance. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring services, and Helpdesk outsourcing.
Lync 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing, and both IP-based and PSTN telephony across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Progent can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to move from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
With Catalyst switches for small and medium-sized companies, Cisco allows companies to gain all the advantages of adding intelligence into their networks. Cisco's switching technology makes it possible to enable features that make your network infrastructure sufficiently robust to handle real-time needs, scalable to support future growth, safe enough to protect restricted data, and capable of differentiating and managing traffic flows to streamline network operations. Progent's CCIE certified engineers can show you how to select and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's CISSP certified security consultants can show you how to develop a strategic protection plan and configure Cisco Catalyst switches so they help support your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent can assist you to design and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as one or more public cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of cloud integration services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent can help you prepare and execute an efficient migration to Microsoft Dynamics GP so that you retain your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office support, and minimize business disruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or on-premises expertise to help businesses to migrate smoothly to a productive communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to integrate, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, high-availability network solution that takes into account reliability issues involving a wide array of network technologies and procedures.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and safer AD environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with government and industry security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability.