Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection warnings and event log analysis are correctly set up and consistently observed. Progent can implement ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic case for implementing Microsoft SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to install Microsoft SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint 2007, design a comprehensive security strategy that includes portal technology, and deliver troubleshooting and Help Desk services.
Windows Hyper-V 2016 utilizes key features first designed for and proven on Azure, one of the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a smooth migration strategy, educate your IT administration and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers national urgent technical support and consulting services for companies who operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote network consulting provides optimum return for your IT dollar by preserving user efficiency and limiting the hours charged for network repair services. Advanced remote access technology and experienced technicians and consultants allow Progent to solve most IT problems without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated by telephone or via a mix of telephone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the most difficult system problems.
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a world-class data center, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a comprehensive IT outsourcing solution that enhances network availability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and key application servers hosted in a secure and reliable data center on a fast, high-availability virtual machine set up and supported by Progent's computer service experts.
If your company is producing UNIX-based applications on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how while avoiding the continual distraction of managing your business network. By using automated network monitoring and by delivering remote and in-person support as your business needs it, Progent represents an affordable solution for managing an IT system that features excellent reliability, protection, and efficiency. Progent's developer support services feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring, and Helpdesk services.
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security professionals can run thorough penetration checks without the awareness of your company's in-house IT staff. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion detection warnings and event log analysis are correctly configured and consistently monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest versions of ransomware.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business needs.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and streamline key processes in order to bring products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
Progent can assist you to design and implement an efficient transition from a Solaris-powered IT environment to a network powered by MS Windows and suited for running Microsoft's popular office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you preserve your data and reduce business discontinuity by developing an efficient migration strategy that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, transition planning and testing, Exchange migration expertise, information and application migration, and processor and storage transition and consolidation.
Progent is a pioneer in cost-effectively providing enterprise-class IT help to small companies. Progent's achievement in handling the network service needs of the chronically underserved small business market is the cumulative outcome of key technical and process innovations that have eliminated much of the traditional costs out of administering network service, injected unprecedented technical skill into the support mechanism, and significantly streamlined the solution process.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize trusted independent service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and efficient.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports sent by every consultant to every client. The practice of detailing and organizing support activity allows more effective service and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who won't let go of vital service information.
Progent's UNIX platform support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as lower capital costs, savings on operational expense, improved executive focus, enterprise-class protection, enhanced availability, and business continuity.
Progent's ProSight Virtual Hosting combines proven virtual server technology, a world-class data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing solution that enhances network availability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual server set up and maintained by Progent's network support experts.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and extensive work with network security design. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture.
Progent's ProSight portfolio of managed services are geared to offer organizations who maintain small internal IT administration and support staffs with low-cost help from world-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include flat-rate network management expenses, automation of common administrative tasks, continual adoption of the latest technology, graceful migration from legacy systems to modern solutions, improved alignment of information technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business issues rather than ever-changing computer technology.
Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.
Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved performance and reliability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided protection against local interference.
Progent's Microsoft consultants can provide affordable online support and programming services to help your business to design, implement, administer, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document management tools, wikis, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous releases of SharePoint or move a mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to enhance email security and virus defense, achieve high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so any potential issues can be resolved before they have a chance to disrupt productivity.
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of computer security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines addressed within GIAC certification such as evaluating network security mechanisms, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent can provide the support of an accredited engineer with expertise deploying products from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a video conferencing environment that preserves your current investment and optimizes the business value of your information network. Progent can also provide the expertise of infrastructure engineers who can assist businesses of all sizes to build and maintain a communications network that provides the performance, reliability, security, and scalability required to accommodate your telepresence solution.
Progent can provide the part-time or temporary assistance of a veteran CIO who can provide a broad perspective to assist you pick and maintain IT solutions appropriate for your present situation and that can serve as a firm foundation for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial advantages to organizations who want to optimize the impact of their network investment but who are without the budget or unwilling to add another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and business software, Progent is in an ideal position to provide unbiased recommendations as well as advanced technical help for developing IT solutions that match the special requirements of your organization.
Progent's consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management support to help you plan and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Progent provides several essential types of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your customers instant access to a reliable technical group with years of experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Call Center a respected image as a key contributor to company performance. Progent's goal is to resolve and not merely record problems.
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to help you to plan, install, manage and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so any looming issues can be addressed before they can disrupt productivity.