Additional Topics of Interest

Support Exchange admin center
Microsoft 365 Gmail migration Computer Consulting

Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other email infrastructure to reduce hardware costs and management hassle. You can deploy Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and IT budget, implement a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your management staff and users, and deliver ongoing consulting and technical support.

Best Online Troubleshooting Call Desk Sharing
Extended Helpdesk Technology Consulting Services

Progent’s Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticketing, ownership, progress tracking, and metrics.

Microsoft, Cisco and Security Certified Experts New York Integration Group
Outsourced IT Support Alaska

Progent’s Technical Response Center (TRC) offers national extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone help and remote direct computer connection to isolate and resolve network problems rapidly and economically. The breadth of IT expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required. For urgent issues, the TRC endeavors to respond to your call for support in less than one hour.

Urgent Automatic Fail-over Support Outsourcing
Automatic Fail-over Technology Consulting Services

Progent’s non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking.

24/7/365 Microsoft ISA 2004 Server Technical Consultant
24x7 ISA 2004 Standard Edition Server Network Engineer

Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Top Ranked Altaro VM Backup Scheduling Network Engineer
Altaro VM Backup Disaster Recovery Online Troubleshooting

Altaro VM Backup software provides small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore capability for specific files and emails, support for Windows CSV and for vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.

Dynamics GP/Great Plains Consultants
Computer Consultant Microsoft GP/Great Plains

Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its modular approach you can license only the functions you currently need, with the ability to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP support experts can help you install, configure and administer the current version of Microsoft Dynamics GP or migrate efficiently from an older edition.

Microsoft Operations Manager Case Studies
Microsoft Operations Manager Example Application

Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network problems before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before clients know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class availability, safety and productivity.

Support and Integration SharePoint Server 2016
Remote Microsoft Office SharePoint Server 2013 Technical Support

Progent's Microsoft-authorized experts can help you rationalize the economic justification for implementing SharePoint Portal Server 2007, consult with you on the appropriate edition of SharePoint Portal Server for your application, provide configuration and deployment services, help you to install MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and custom application software to work with SharePoint 2007, develop a company-wide security plan that includes portal solutions, and provide maintenance and Help Desk support.

WatchGuard Firebox T35 Firewall Information systems Security Outsourcing
WatchGuard Firebox M470 Firewall Security Consultancy

Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

Altaro VM Backup and vCenter Outsourcing
Altaro VM Backup Scheduling Online Support

Altaro VM Backup provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and vCenter for managing large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.

System Center 2016 and SSRS Reporting IT Consultant
Online Help SCDPM 2016

Progent has over a decade of background integrating, maintaining and troubleshooting the key platforms included with System Center and can help you to design, configure, maintain, and repair your System Center ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can assist you to upgrade to the current version of Microsoft System Center from a previous one or from another IT management platform to provide the benefits of enterprise-class provisioning, automation, security, plus datacenter and application availability and performance monitoring.

SQL Server 2016 and Hyper-V Online Support Services
Top Quality SQL Server 2016 Stretch Database Remote Technical Support

Microsoft SQL Server 2016 offers significant enhancements in speed, scale, data security, high-availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and SCOM.