Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can implement efficient security systems that guard a small office against advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing network resources distributed over a mix of physical datacenters and various clouds.
Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a central location for your employees or customers to connect to, manage, distribute and manipulate relevant information, documents, and applications and to interact with other people. SharePoint enables faster and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've created in a way that makes data easy to find, download and re-use. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint.
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, enables secure self service, and offers a single control mechanism for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent's Microsoft-Premier SQL engineers offer a range of services to assist small and midsize companies to design, deploy, administer, and troubleshoot Microsoft SQL Server 2008 systems so that they get the optimum business benefit from Microsoft's advanced database management technology. Also, Progent can provide assistance with system architecture, enterprise-wide protection, and custom software programming to increase the strategic value of your IT network.
Microsoft SQL Server 2016 offers significant improvements in speed, scale, data security, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Progent's Meraki wireless access point consultants provide remote and on-premises support to assist businesses of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, routers and firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security compliance, ease of management and uptime for wired and wireless users irrespective of their mobility or device.
Progent can help small and medium-size companies to set up IP voice technology to provide their at-home employees the advantage of virtual extensions of the company phone network.
Progent's non-stop interoffice connectivity and fault tolerant network connection professionals can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and deploy ultra-reliable Inter-office connections based on non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
Progent offers rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your environment via powerful remote diagnostic utilities to provide fast and economical troubleshooting and repair of urgent network infrastructure problems.
Dynamics GP/Great Plains 2010 software is a full-featured business management solution that integrates data and processes across your business, communicates seamlessly with other solutions, and connects workers, clients and vendors unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
Progent's Microsoft authorized Consultants offer several service programs to help mid-size and large organizations create a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations sift through the numerous high-quality Help Desk software packages on the market and determine what packages may be too expensive, lack key functions, or align poorly with your organization's business goals. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk team for special tasks or to substitute for vacationing or incapacitated workers.
Progent's wireless site survey services help you to plan, install and debug a Wi-Fi network customized for your facilities, providing you a wireless solution that has the coverage, speed, capacity, QoS, data protection, and roaming capability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite survey services for validating, tuning, and troubleshooting a functioning wireless network.
System Center Configuration Manager automates software deployment across multiple sites, simplifies compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, allows secure end-user self service, and offers a single control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall and VPN appliances and software, managed security and virus protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network support, maintenance, training, and security consulting.
Progent's Cisco-certified CCIE consultants can help you to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to modern devices.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local service firms who offer minimal documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by every consultant to each customer. The discipline of detailing and organizing support records results in more efficient support and eliminates a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Cisco-premier CCIE network engineers can assist your company to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent can help small and mid-size companies to implement efficient remote endpoint management and monitoring tools for administering endpoints used by work-from-home employees.
If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-certified consultants can help your whole enterprise in a broad array of security topics such as security administration practices, security architecture and strategies, access control products and techniques, software development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM and ISSAP define the core skills and international standards of performance that network security managers are required to possess. These certification give executive management the confidence that those who have achieved their CISA or CISM certification have demonstrated the background and knowledge to offer world-class security management and consulting services.
Progent can assist your company to design and execute an efficient transition from a UNIX-powered IT environment to a network based on Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your data and reduce productivity disruption by developing an efficient transition strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, migration strategy and validation, Exchange migration expertise, information and application transition, and server and storage system migration and economization.
Progent is organized deliver comprehensive remote support for all major technical areas associated with today's small business IT systems and offers an array of strategic, as-needed services such as a temporary Chief Information Officer to offer senior-level planning and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for major projects such as office relocations orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, customize, or troubleshoot mission-critical applications.
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery strategy in case of an IT system catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability system solution that takes into account reliability issues involving a broad range of network technologies and processes.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization technologies that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's team of expert programmers, database designers, and program managers can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering relational database architects and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional data sources such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers experience with web development tools and can help businesses to build, enhance, repair, or migrate web applications to take advantage of the latest advances in web technology.
ProSight Active Security Monitoring (ASM) incorporates next generation behavior machine learning technology by SentinelOne to guard endpoint devices and physical and virtual servers against recognized as well as new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent can assist small and medium-size organizations to deploy collaboration platforms to enable their teleworkers to engage in positive interaction with colleagues and other stakeholders.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer unified management of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's IT outsourcing services provide economical computer consulting for mid-size corporations. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or building a web-based eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize risks, permitting IT support budgets to grow in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust system architecture for your critical Windows-powered applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing, distribution and service companies to manage supply chains and streamline critical business processes to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
The CISA accreditation is a recognized qualification that represents expertise in IS security audit and control. Certified by ANSI, the CISA accreditation has consultants undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the fields of IS audit services, information technology governance, systems and architecture lifecycle, IT service delivery, protection of information resources, and business continuity planning.
Before Progent's MOM-based solution, network problems were handled reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend reports sent by MOM, Progent can now anticipate system issues before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent has background with MOM 2005 and MOM 2000 to offer small company networks enterprise-class availability, security and productivity.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's Check Point Software firewall experts can help you plan, integrate, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based security services. Progent can also assist you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP experts can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's short-term IT staffing services allow organizations to meet sudden increases in demand for network support personnel without incurring the expense and delays that come with identifying and recruiting experienced technical help and without increasing your permanent workforce.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's consultants can help you to design and carry out an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across on-premises and cloud resources.
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other email infrastructure to lower hardware expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your small businesses to evaluate the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange system to one that incorporates Exchange Online, train your management team and end users, and provide ongoing consulting and troubleshooting.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that require network help with the responsiveness associated with with small firms but which offers professional client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office situated anywhere in or any area served by Progent's consultants, Progent can offer a broad array of on-premises and on-line IT consulting services and system design expertise.
Progent's Cisco-Premier network consultants offer experienced PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's wireless professionals can help small businesses plan, choose, evaluate, install and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of security that equals or exceeds wired connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and deploy the wireless link technology that fit best with your company needs.
Progent's Mac experts can promote the creative facets of Mac computing by offering help services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISA and CISM-certified consultants can assist your whole enterprise in a wide range of security areas such as security management procedures, security architecture and models, access management products and methodology, applications development security, operations security, physical security, communications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of performance that network security managers are expected to master. These certification give executive management the confidence that consultants who have achieved their CISA or CISSP certification have demonstrated the experience and theory to deliver world-class security support and engineering services.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better support for your IT system.
Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a one-server solution for a variety of security functions including an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft consultants can help you to plan and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software products by making it simpler to copy system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and standards to manage PDAs and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes standards, processes and IT products to keep your IT computer system protected.
Progent's Windows 11 experts can provide an array of services for Windows 11 including Microsoft 365 solutions, mobile device management, telecommuter connectivity, security and compliance, centralized deployment, and Help Desk Call Center support.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Wireless Access Point experts offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent is seeking a variety of full-time workers including solutions-driven MCSEs; system experts who have Cisco CCNP or CCIE certification; and specialists in advanced network design with backgrounds in mobile access, wireless integration, high-availability systems, business continuity solutions, data protection, and virtual servers. Progent is also hiring workstation support technicians, remote service professionals, and CISSP or CISM certified security consultants. We are also looking for experienced managers and administrators able to operate effectively in Progent's dynamic, virtual office model. Progent contracts freelance professionals who have proven expertise and hands-on experience in crucial IT areas outside our primary technical focus. Progent's Experts Team hires freelance consultants who offer advice and programming support for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class help in areas like telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent consultants premier by us cooperate with Progent's staff professionals to provide end-to-end IT services for small and midsize company networks.
Progent is seeking a range of on-staff employees including solutions-driven MCSEs; connectivity consultants with Cisco CCDP or CCIE credentials; and consultants for advanced system design with backgrounds in mobile access, wireless integration, non-stop environments, disaster recovery solutions, data preservation, and server virtualization. We are also looking for desktop support experts, off-site service specialists, and CISSP or CISA accredited security professionals. We are also seeking experienced managers able to operate efficiently in Progent's high-growth, virtual office model. Progent contracts independent professionals with proven expertise and field experience in important information technology areas beyond our main service concentration. Progent's Experts Group includes contractors who can provide advice and development support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert skills in technologies like telecom, web site design, Electronic Data Interchange, web commerce, or database management. Freelance contractors premier by us coordinate with our full-time engineers to provide comprehensive IT services for small and midsize business networks.
Progent can assist small and medium-size companies to install centralized remote endpoint management and monitoring solutions for maintaining devices operated by at-home workers.
Progent can help you to utilize Cisco's networking products to build a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including hardware consolidation, security and compliance, manageability, uptime, and disaster recovery.
Even if your business has a small computer services group and a modest IT budget, your information network can still feature the same high reliability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the latest network management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises help for both end-of-life and modern 802.11ac Aironet wireless access points (APs) and Progent can help your business to design and maintain Wi-Fi solutions that include indoor and outside/ruggedized Aironet APs.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to plan, integrate, manage and troubleshoot a BDR system based on Barracuda Backup.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support firms who provide scant documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support reports sent by every consultant to each customer. The practice of detailing and organizing support activity results in more effective service and avoids a slew of typical problems such as when a support customer is virtually held hostage to a consultant who won't let go of vital service information.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent's Shared Call Center service allows your business to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a detailed security plan and select the right technologies from multiple suppliers to support your security objectives while sticking within your budget restraints.
Progent's Microsoft-certified Intune consultants can help your organization to understand the business case for utilizing Intune for administering your mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define security policies, set up test environments to evaluate the benefits of Microsoft Intune for your network, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Progent's Citrix-certified experts can assist your business to design, deploy, manage, and troubleshoot a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can help you to administer and support a remote datacenter that features high uptime, enhanced protection, and rapid disaster recovery.
Progent's Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint Server offers a common spot for your workers or customers to connect to, organize, distribute and interact with relevant data, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they've created in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can help your organization to support your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Microsoft CRM helps mid-market businesses nurture profitable client interactions. Built-in Sales and Customer Service components enable employees to share data to help improve selling success and deliver consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support databases.
Progent's Citrix-accredited consultants can help your company to understand the strategic benefits of XenServer and other Citrix products, and can help you to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current XenServer environment and help you to optimize resource utilization, performance, protection, availability, and disaster recovery.
Progent's UNIX family support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single source to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and Azure assets.
Progent's Microsoft-certified experts provide small and mid-size businesses world-class consulting services for Systems Management Server and Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is Microsoft's new title for the update management solution previously known as Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server such as full automation, built-in Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 economically for streamlined operating system and application deployment, security patch control, software metering, and licensing compliance. Progent's consultants can also help your company to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's professionals offer experience in a variety of disciplines relevant to mobile connectivity such as system infrastructure, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your company time and money by applying their wireless background to show you how to select and configure wireless networking technologies that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile PDAs work more reliably.
Progent offers affordable remote access to an authorized Oracle database administration expert or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.