If your company is producing UNIX-based software on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic know-how without the constant distraction of managing your company information system. By using smart server monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an economical solution for maintaining an IT system that provides excellent dependability, protection, and efficiency. Progent's developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring, and Helpdesk support.
Progent's Microsoft and Cisco premier computer engineers offer advanced help with a broad array of products and technologies and can provide that expertise remotely nationwide or onsite in major cities across the United States and anywhere in California. Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the assistance of CISM-accredited security consultants to assist with high-level security planning and problem solving. Progent has provided online troubleshooting to companies in all 50 states in the United States.
ISA 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified ISA Server 2006 experts can help you design, cost-justify, test, implement, customize and support the any version of ISA Server on your information system.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of availability and expandability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are built on mature virtualization techniques that allow small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent offers affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent offers occasional expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
Progent's MS Exchange Hosting and Management Services provide a world-class data center with backed-up electrical and environmental control systems, round-the-clock site security and operations center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for high uptime, smooth expandability, and fast recovery. Progent's services feature integration with your business network, connectivity with mobile communication products, automated tracking of performance and network security, spam protection, patch and service pack control, Contact Center services, per-day data backup, and comprehensive email administration services.
Progent's Microsoft-certified consultants can provide advanced expertise in implementing, using and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective online support services based on proven best practices to assist organizations of any size to get all the benefits of this powerful platform. Consulting support available from Progent include system design, installation and upgrades, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training classes.
Progent's Microsoft-certified engineers can assist you to streamline desktop change and update deployment by delivering expertise with management platforms that include Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and administrative hassle. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and budget, implement an efficient move from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and users, and deliver as-needed consulting and troubleshooting.
Windows Server Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the older stand-alone on-premises datacenter to the new hybrid networking model that combines local and cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business advantages of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your computing environment. Progent offers full-service project management so you can design and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and training.
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information.
Progent's Linux consulting experts offer small and mid-size businesses and software developers assistance with managing and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can provide the support of a veteran specialist with extensive experience configuring, managing, and enhancing video conferencing systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management group, your Internet Service Provider, and your telepresence technology supplier to assist your organization maximize the strategic value of your video conferencing solution.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or small service organizations who provide scant documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each staff member to each customer. The discipline of detailing and archiving service records results in more efficient support and avoids a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who wonít let go of vital service information.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that offers quick return on investment and promotes improved business outcomes. Progent can assist you to interface Office or Office 365 apps with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also assist you to fix compatibility issues with different versions of Office desktop and can provide live online training to individuals or teams.
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, streamline network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Server growth wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more efficient utilization of servers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual servers include hardware consolidation, low-cost hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of software development or pilot testing environments from production systems.
Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager and also have quick access to Progentís Microsoft certified IT consulting experts. With Progent's affordably priced IT support packages, mid-size organizations can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager to provide small company information systems enterprise-class availability, protection and performance.
Progent can assist you to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that seamlessly combine local resources as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering advanced consulting services online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progentís Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, groups and data. SharePoint provides a central location for your employees or clients to connect to, manage, share and manipulate useful information, documents, and applications and to interact with one another. Microsoft SharePoint allows faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge theyíve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to maintain your existing SharePoint solution or migrate to the latest version of SharePoint.
Progent offers expert support for every phase of your Exchange 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project planning, specification of new software licenses and hardware required, suggested sourcing, pilot verification at customer site or at Progent's test facility, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for client's IT group and end users.
Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces important innovations as well as a revamped architecture. These enhancements favorably impact vital IT areas including ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
The cluster technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically redesigned to streamline the installation, setup, and management of server clusters that provide greater levels of network dependability, protection, performance, and versatility. New or enhanced capabilities include cluster Validation, easier configuration and deployment, unified cluster administration, redesigned cluster infrastructure for maximum availability, hardened protection and quorum structure, fewer failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's consultants can assist your company assess the advantages of failover clusters, plan and implement a deployment, train your IT staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a business continuity procedure.
SQL Server 2005 offers powerful, standardized tools to IT professionals and network users, lessening the difficulty of creating, deploying, administering, and using enterprise information and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent can help your company to design and implement an efficient migration from a UNIX-powered information system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and minimize business discontinuity by developing an efficient migration strategy that preserves your existing investments in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, migration strategy and testing, Exchange migration support, information and application porting, and processor and storage transition and consolidation.
Microsoft CRM helps small companies build positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share information to help promote selling success and deliver steady, effective customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your marketing or customer support data.
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus blocking, policy administration, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting tools plus outgoing email filtering to help you fix your e-mail environment and define and regulate company email policy.
Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email components to reduce capital expense and management hassle. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to help your organizations to evaluate the potential advantages of Exchange Online, design a network topology that fits your functional requirements and budget, carry out an efficient move from your existing Exchange organization to one that includes Exchange Online, train your management staff and end users, and provide ongoing consulting and technical support.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that delivers a one-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server.
Progent provides the services of Microsoft and Cisco-Certified network support experts to show clients affordable ways to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can help you improve your network's e-mail infrastructure, protection, reliability, performance, and network management.
Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated Exchange components to lower capital expense and administrative hassle. You can configure Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that fits your functional requirements and IT budget, implement a non-disruptive move from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.
Progent offers small businesses a pair of ultra-affordable network security evaluation packages that provide, at a preset fee, remotely administered scans of your security profile which are evaluated by professional security engineers who assess the results of the remote scan, present objective summaries of your existing security vulnerability, and make recommendations for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security testing that are priced to fit the budgets of small businesses while delivering enterprise-class assessments of your network's exposure to assault.
Progent can help you in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.
If your business network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to run side by side for easy management, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings feature IT architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk outsourcing.
Progentís IT outsourcing services provide budget-friendly computer consulting for small businesses. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your network engineering services can contain expenses and eliminate uncertainties, allowing IT support budgets to grow in a more linear and controlled fashion than is possible by building up a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available system architecture for your critical applications based on Windows including Office XP, Office 2003, and Office 2000.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
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Progent offers clients access to engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer service providers have accredited training as well as extensive real-world backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for substantially superior vendor support than is available to uncertified consultants, enabling Progent to deliver customers a better level of IT support. In other cases, recognized certifications such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited IT professionals.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.
Progent offers special network security service bundles intended to deliver larger corporations an impartial and thorough network security audit from a group of certified security engineers. All Progent's security evaluation bundles incorporate a collection of procedures like network scans from inside and from beyond your company firewall, professional analysis of captured data by certified security consultants, production of a report explaining the findings, plus a live high-level executive summary and an extensive live outbrief for internal IT administrators.
Progent offers affordable remote support from IT engineers skilled in a broad range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to design, upgrade, or troubleshoot backup/restore systems for a range of topologies including local, edge to datacenter, cloud-based, or hybrid.
Progent's Microsoft certified engineers can provide remote and on-premises consulting services to assist you to manage, maintain, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, remote connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart from each other. Progent's team of veteran network experts can help your business to plan, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your MetroCluster DR solution to show adherence with information assurance standards and government requirements.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive intranet solution.
Progentís Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.