Additional Topics of Interest

Microsoft SBS 2003 Network Consulting
SBS 2008 IT Consultant

Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but manageable information. The IT demands of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with real-world background designing and integrating cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of over a decade of background supporting computer systems based on Microsoft platforms. This expertise assures you success in deploying, administering, and troubleshooting IT solutions that include the SBS Server suite of servers and applications.

Co-managed Help Desk Help and Support
Shared Helpdesk Specialist

Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

SharePoint 2019 Workflow Manager Consulting Services
SharePoint 2019 PowerShell Support

Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a seamless information management system.

SCDPM 2012 Compliance Remote Troubleshooting
Remote Microsoft Experts Integration Services SCDPM 2012 Protection Groups

Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to design, implement, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing especially challenging issues, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

Remote Support Services Microsoft Exchange Upgrade
Exchange 2000 Upgrade Upgrade Consultants

Progent is one of the most expert information technology support companies for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.

Windows Server 2012 R2 upgrade Consulting Services
Windows Server 2012 R2 Active Directory Professional

Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.

Microsoft Teams video conferencing Consulting
Microsoft Teams at home workers Consultant Services

Progent can help your business to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.

Network Engineer NinjaOne Server and Desktop Monitoring and Reporting
NinjaOne ProSight Remote Monitoring and Reporting Online Consulting

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical assets.

LockBit ransomware recovery Professional
24-Hour Specialists Sodinokibi ransomware recovery

Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

Microsoft Exchange 2016 Upgrade Planning Remote Support Services
Microsoft Exchange 2016 Upgrade Specialists

Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Professionals Ryuk ransomware hot line
Consultant Services Locky ransomware hot line

Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800