Additional Topics of Interest

Remote Support ProSight Duo MFA
24-Hour Support and Help Duo MFA and Single Sign-on

Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.

Specialists Skype for Business security
Microsoft Skype for Business Instant Messaging Configuration

Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts offer online and onsite support services to help you to manage and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.

Cisco Remote Access Consolidation
Cisco Router Remote Troubleshooting

Progent's Cisco CCIE network consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software support.

Network infrastructure patch management Consulting
Smartphone patch management Consultant

Progent's support services for patch management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances like routers and wireless access points, and IoT devices such as sensors and health monitors.

IIS Contract Programming
Great Plains Coder

For custom program development, Progent can provide software design consultants to produce line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

Consultancy Windows 8.1
Microsoft Windows 8.1 Migration Technical Support

Windows 8.1 is designed to run on computers from smart phones and slates to engineering workstations. An abundance of new and improved capabilities, such as touch screen interface and iconic live tiles GUI, offer a broad range of benefits for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist get your business up the learning curve with Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's various new and enhanced technologies.

Microsoft Exchange Upgrade IT Consultant
Microsoft Certified Expert Help and Support Exchange 2000 Server Upgrade

Progent is one of the most qualified network support firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 for common scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.

Consultant Remote Management
Peppercon eRIC Engineer

Remote management cards offer IT administrators full control of a server without the need for an on-site presence. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

ransomware protection Consulting
ransomware cryptoworm recovery Consultant Services

Progent's proven ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.

Fault Tolerant Branch office Network Consultants
Online Support Automatic Fail-over

Progent's high availability inter-site connectivity and fault tolerant system connection consultants can help small organizations create fault tolerant Interoffice connectivity via fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable 24x7 interoffice networking.