As computer technology progresses, the distinction between routers and switches has grown less clear. At heart, routers are Layer 3 devices designed to connect networks with one another. A typical scenario is connecting a small business Ethernet network to the Internet via DSL. Switches are instead Layer 2 (L2) devices that interconnect various devices that share the same network. Basically, routers depend on computation to forward data based on complex algorithms, offering flexibility at the expense of throughput. Switches, on the other hand, rely upon largely fixed hardware designs to forward data at the highest possible rate. The current generation of routers usually incorporate Layer 2 switches, and many modern switches include L3 routing functionality. Routers developed by Cisco, the supplier of the vast majority of the world's routers, have advanced significantly in function and speed and Cisco now makes a comprehensive portfolio that includes routers designed to handle the requirements of customers ranging from individual telecommuters to nationwide ISPs.

Certified Cisco Routers Experts

The most recent Integrated Services Routers from Cisco offer the speed and built-in functionality to manage IP voice and video plus virtualization while also offering fault tolerance, remote administration, seamless scalability, and enhanced security and compliance. These routers allow your business to build a solid basis for an information environment that can grow smoothly as you hire new workers, open extra offices, configure additional functions, give access to your system to customers and vendors, and support an an increasingly mobile user base. Progent’s Cisco CCIE network consultants offer immediate and economical online support to help you to select, configure, manage, upgrade, and troubleshoot Cisco's most advanced router technology and can help you to support your older routers or move efficiently to Cisco’s newer router products.

Cisco Routers Designed for Small Companies and Remote Offices
Cisco’s routers for small organizations and remote offices provide low-cost and reliable entry-level alternatives that enable limited sets of workers to have safe connectivity to the Internet. These single-configuration desktop devices feature at least four 10/100 Ethernet switches with wireless options and integrated firewall for advanced security. Designed for simple setup, management, and support, Cisco’s small business routers minimize total cost of ownership by lowering acquisition and maintenance expenses. Progent’s online support specialists have extensive experience delivering fast and economical technical help for small organizations to set up and support these routers, and Progent’s CCIE-certified network engineers can assist you to determine ways these routers can add to the strategic value of your IT network.

Cisco Small Business RV Series Routers
Cisco RV Series VPN Routers Remote SupportCisco's economical RV Series Routers are designed to provide small businesses with VPN capability that allows remote users to access a network via secure tunneling. Models in the Cisco RV Series VPN Routers can handle up to 100 VPN tunnels, include 4-, 8-, or 16-port Ethernet switches, have built-in firewalls with advanced encryption, and support web-based setup for remote set up and management. All RV Series devices support fast Ethernet and some models can handle Gigabit Ethernet. Both wired and wireless models are offered. Cisco's RV Series VPN routers do not incorporate Cisco’s popular IOS control software.

Cisco RV Series VPN Routers Online TroubleshootingCisco’s RV042 Dual WAN VPN Router features a 4-port 10/100 switch and can securely handle as many as 50 branch offices or off-site workers via Internet Protocol Security or Point-to-Point VPN. Cisco's G version can handle Gigabit Ethernet. Cisco's RV082 Dual WAN VPN Router has an 8-port 10/100 switch and can manage up to 100 remote offices or off-site users via full IPsec VPN. Cisco's RV016 Multi WAN VPN Router features 16 switched 10/100 Ethernet ports, supports up to 100 online connections, and allows up to 7 switched ports to be set up for traffic load balancing or for service provider backup to ensure non-stop Internet access.

Newer models in Cisco's family of Small Business RV Series VPN Routers include the RV110W wired/Wireless-N Firewall with a 4-port Ethernet switch and support for up to four active VLANs, the Cisco RV130W Wireless-N VPN Router with a 4-port Gigabit Ethernet switch and support for 12000 Concurrent sessions, the RV220W Wireless Network Security Firewall with a 4-port Gigabit switch and the ability to support 25 IPsec VPN tunnels, and the Cisco 320 RV320 Dual Gigabit WAN VPN Router that includes a 4-port Gigabit switch and Dual Gigabit WAN ports for business continuity.

Cisco 800 Family of ISR Routers
Cisco 881 Series ISR Routers ConsultingCisco's comprehensive line of 800 Series ISR routers is made up of desktop devices designed and priced for small organizations, branch locations, retail shops, teleworkers, and customers of broadband service providers. Many devices in the 800 family of routers have been developed with various options for many years. Cisco's 881 line of ISR routers suggests the wide selection of options available within the Cisco 800 line of routers. Models in Cisco's 881 router catalog can support converged media environments by providing IP voice and video, Wi-Fi and cellular wireless and data in a single integrated router and switch. Built-in security can include encryption, VPN tunneling, firewall, and URL filtering. For business continuity, available features for Cisco 881 ISR routers include redundant WAN connections or support for landline high-speed WAN links like DSL as well as multiple 3G and 4G wireless connections all built into a single appliance.

Cisco 880 ISR Router Integration and Troubleshooting Consultants

Cisco's 881 of ISR routers allow a broad variety of deployment models

The basic Cisco 881 features a 4-port fast Ethernet managed switch with up to 15 Mbps performance, the ability to handle 20 users, 2-port integrated PoE, and IPv6 support. Cisco's 881W ISR router supports 802.11g/n Wi-Fi. Cisco's 881 SRST router includes 4 FXS ports and 1 FXO port for PSTN fallback with Cisco SRST. With a Cisco CUBE license, Cisco's 881 ISR router supports SIP trunking as a replacement for outdated PRI lines or foreign exchange-office (FXO) voice connectivity to a PSTN service provider. CUBE-based SIP trunks can also connect remote agents in Cisco Call Center environments.

Cisco Integrated Services Generation 2 Routers
Cisco's ISR G2 routers are designed to provide satellite offices of large businesses with advanced video and voice applications, virtualization, security, and dependable WAN access. ISR G2 routers feature a design that protects prior investments in service modules for first-generation Integrated Services Routers and lowers future costs by permitting field upgrades to additional modules when they are developed. In comparison to previous ISR routers, Cisco's ISR Generation 2 routers feature 2-7 times more throughput, substantially more, and easier maintenance. All Cisco ISR Generation 2 routers offer Gbit switching and incorporate multi-core CPUs and multigigabit fabric for faster throughput. Integrated Services Generation 2 routers also support intelligent power management for improved energy conservation.

A key innovation with ISR G2 routers is the IOS Universal image which includes all of the IOS technology sets so that you can quickly authorize and activate extra services when desired without needing to download and transfer a new IOS image over to yourrouter. Progent's group of Cisco-certified CCIE network engineers offer proven expertise to help your business to plan, implement, and maintain multi-location installations of Cisco ISR G2 routers that enhance branch office efficiency and reduce the price of upgrades and support.

1900 Series ISR G2 Routers
1900 Series Integrated Services G2 Routers Remote Help1900 Series Integrated Services G2 routers include on-board encryption, optional Cisco IOS firewall, intrusion prevention, and as many as 11 modular Ethernet switches. The Cisco 1941W router provides an integrated WiFi access point that enables wireless access to high throughput data, voice, and video through Multi-Input, Multiple-output technology that improves coverage for existing 802.11a/b/g users. Connectivity alternatives for the 1900 ISR G2 routers include T1/E1, ADSL/SDSL, 3G, and GE.

Compared to the previous 1841 Integrated Services router which they are able to replace, the Cisco 1941 and 1941W Integrated Services G2 routers have 256 megabytes vs. 32 MB of flash memory as a default, and flash can be increased to 4 gigabytes vs. 128 MB. Default dynamic RAM capacity is 256 megabytes vs. 128 MB and maximum DRAM capacity is 2.25 gigabytes vs. 384 megabytes. Unlike the 1841 router, the Cisco 1941 and 1941W ISR G2 routers feature a USB console in place of the older DB-9 interface and has a slot for the new ISM module to replace the slot for the older and lower performance Advanced Integration Module. In contrast to higher end ISR Generation 2 routers, the Cisco 1941 and 1941W Integrated Services G2 routers do not support redundant power or add-in slots for PVDM modules.

Cisco 2900 ISR G2 Routers
2900 Series ISR G2 Routers Remote HelpCisco 2900 ISR G2 Routers are available in four versions which correspond to the routers in Cisco’s successful 2800 router series. Cisco’s 2900 ISR G2 routers include integrated hardware encryption, voice and video capable Digital Signal Processor slots, optional firewall, IOS intrusion prevention, voice mail, and from 16 to 50 modular Ethernet switches. The integrated encryption circuitry supports IP Security and SSL VPN for safe remote connections and is dramatically faster than the AIM modules available with Cisco 2800 routers. The top-of-the-line 2951 Series ISR G2 router can handle 600 SIP sessions. Wired and wireless connectivity alternatives include T1/E1, T3/E3, ADSL and SDSL, as well as 1 GigE.

2900 Integrated Services G2 routers accommodate Cisco’s Enhanced EtherSwitch Service Modules, providing high-throughput capability that match the Catalyst 2960 and 3650-E Series Switches. Compared to the previous Cisco 2821 ISR router which the Cisco 2921 Integrated Services G2 router is designed to replace, the 2921 router is offered by default with 256 MB vs. 64 megabytes of CompactFlash memory and can be expanded to 4 gigabytes instead of 256 MB. Default dynamic RAM capacity is 512 megabytes vs. 256 and maximum DRAM size is 2.5 GB vs. 1 GB.

Cisco 3900 ISR G2 Routers
Cisco 3900 Integrated Services G2 Routers Remote Security ConsultantsCisco has released four platforms for the high-end 3900 Series ISR G2 router, the 3925, 3945, 3925E, and 3945E. These devices offer the top throughput and add-in slot densities in Cisco’s Integrated Services G2 product line and can accept fast digital signal processors for the most resource-intensive voice/video applications, fast integrated encryption, a wide selection of interface alternatives, up to 98 modular Ethernet LAN Switchports, and up to 2,500 Session Initiation Protocol sessions. To preserve your IT investment, the Cisco 3900 Integrated Services G2 routers include Cisco’s Services Performance Engine (SPE), a modular motherboard that can be replaced easily to improve throughput without requiring your business to buy another device. Like other ISR G2 routers, the 3900 Series also preserves previous network investments by supporting most of the modules from first-generation Cisco Integrated Services Routers. For improved availability, 3900 Series ISR G2 support dual power supplies.

In comparison to the older 3825 ISR router that the 2921 ISR G2 router is intended to replace, the Cisco 3925 router is shipped by default with 256 MB vs. 64 megabytes of CompactFlash memory and can be loaded with up to 4 gigabytes instead of 256 megabytes. Default dynamic RAM capacity is 1 gigabyte vs. 256 MB and maximum DRAM size is 4 gigabytes compared to 1 gigabytes.

Cisco 4000 Series ISR Routers
Cisco's 4000 Series ISR Routers are compact modular and expandable routers designed for organizations with a large number of branches and remote workers requiring direct access to private data centers as well as public clouds across VPN tunnels and the Internet. Cisco's 4000 series delivers the throughput required for hybrid WAN environments to support mobile users, Cloud-based services, and HD multimedia applications by utilizing network optimization, deep packet inspection, and advanced traffic-management techniques. Devices in Cisco's 4000 Series are powered by Cisco's IOS XE software, come in a 1-rack-unit (RU) or 2RU form factor, can handle Up to 2 Gbps of traffic, and can include up to 3 interface slots, 2 service module slots, 4 built-in Gigabit Ethernet ports, and 8 CPU core integrated server modules. ISR 4000 models can support integrated Gigabit Ethernet, T1/E1, T3/E3, PRI and xDSL. For unified communications, the 400o ISR provides comprehensive edge support technology for policy-enhanced session border control, telephony survivability, and Time Division Multiplexing gateways.

4000 Series Integrated Services Routers Online Troubleshooting

The primary difference between Cisco's 4400 ISR and 4300 Series is redundant power supply support in the 4400 Series, offering a greater level of availability. Cisco's 4321 ISR Router has a 1 RU desktop form factor with two network interface modules, delivers up to 100 Mbps throughput, and allows up to 240 Digital Voice and Video Channels. The 4331 ISR Router has a 1 RU form factor with two NIMs, offers as much as 300 Mbps throughput, and allows up to 360 Digital Voice and Video Channels. Cisco's 4351 ISR Router has a 2 RU package and includes three NIMs, provides as much as 400 Mbps performance, and can handle 720 Digital Voice/Video Channels. The dual power supply 4431 ISR Router comes in a 2 RU package and includes three network interface modules, offers as much as 1 Gbps throughput, and allows up to 720 Digital Voice/Video Channels. The fault-tolerant 4431 Integrated Services Router has a 2 RU form factor and includes three network interface modules, provides up to 2 Gbps throughput, and allows up to 1200 Digital Voice/Video Channels.

Cisco's 1st Generation ISR Routers
Cisco's first-generation ISR routers, with in excess of six million devices in operation, are the world's leading technology for small businesses and enterprise branch offices to ensure fast, secure, and reliable connectivity to vital applications. Progent's CCIE-certified network engineers are proven experts at delivering online consulting, management, and problem solving support for Cisco 1800, 2800, and 3800 family Integrated Services Routers. Progent can assist you to move up to the current release of Cisco IOS control software with minimal service interruption to your IT operations, assess the security profile of your router configuration, and help business to migrate cost effectively to the latest line of Cisco Integrated Services Generation 2 routers whenever it makes competitive sense for your company.

Cisco 1800 Series ISR Routers
Cisco 1800 Series Routers SupportThe modular Cisco 1800 Series of routers incorporate data and protection within a single resilient system for high-speed, expandable delivery of strategic business applications. The Cisco 1800 Series router architecture has been specifically engineered to satisfy the requirements of small-to-medium-sized businesses (SMBs), branch offices, and service provider-managed services environments for access to simultaneous services at high performance. The integrated systems design of the Cisco 1800 Series delivers maximum flexibility and fast ROI.

The Cisco 1841 router provides important benefits in comparison to older generations of Cisco 1700 Series devices by delivering more than a fivefold performance increase plus built-in hardware-based encryption activated by an optional Cisco IOS Software security image. The 1841 integrated services router significantly increases interface card slot performance as well as capacity over the Cisco 1700 Series routers while still providing compatibility with over 30 available Wide Area Network interface cards and multiflex trunk cards (VWICs-for data only). The Cisco 1841 device provides additional enhancement of Virtual Private Network performance via an available Virtual Private Network acceleration module; an intrusion prevention system (IPS) and firewall functions; support for a broad range of connectivity requirements, including support for optional switch ports; and sufficient speed and slot density for ongoing network growth and next-generation applications.

2800 Series Integrated Services Routers
Cisco 2800 Series Router SupportIntended for small to midsize businesses and corporate branch offices, Cisco's 2800 Series routers comprises several platforms: the 2801 router, the 2811 router, the 2821, and the Cisco 2851. Cisco's 2800 Series routers provide substantial added value vs. prior generations of Cisco routers at comparable price points by delivering as much as a 5x throughput improvement, as much as a 10x improvement in protection and voice performance, built-in service options, and radically increased slot speed and density while preserving compatibility with the vast majority of the more than 90 existing expansion modules in use today for Cisco's 1700 Series, the Cisco 2600 Series, and Cisco's 3700 Series devices.

Cisco's 2800 router provides a range of popular security features such as an IOS Software Firewall, an IPS, IP security VPN, Secure Sockets Layer Virtual Private Network, powerful application inspection and management, SSH Protocol V 2.0, and Simple Network Management Protocol (SNMPv3) in a single protected solution set. Also, by incorporating security functions within the router itself, Cisco can offer special smart protection solutions other security appliances can't, such as network admissions control (NAC) for antivirus defense; V3PN for QoS support when combining voice, video, and Virtual Private Networks; Dynamic Multipoint VPN; Group Encrypted Transport; and Easy VPN for enabling increasingly scalable and easier to manage VPN environments.

Organizations can utilize the Cisco 2800 Series router to create a converged IP telephony network for up to 96 IP telephones, and can safely deploy data, voice, and IP telephony on one router for their small-to-medium sized branch offices.

The Cisco 2800 router supports a built-in wireless access point for 802.11x wireless network access, Wi-Fi Hotspot capability for shared public wireless LANs, and infrastructure services for cordless wireless LAN telephony and for high-density locations.

Cisco 3800 Integrated Services Routers
3800 Integrated Services Routers ConsultantsThe Cisco 3800 Series integrated services routers are designed for small and midsize organizations and enterprise satellite offices to provide businesses the highest degree of network versatility, speed, and functionality. Cisco 3800 Series routers transparently incorporate the latest network engineering, smart services, and protected enterprise communications into one robust platform. The Cisco 3800 Series routers ease deployment and management, lower network cost and complexity, and provide investment protection. 3800 Series integrated services routers feature internal security processing, excellent throughput and high memory capacity, and high-density interfaces that provide the performance, availability, and reliability required for scaling mission-critical security, IP telephony, business video, system monitoring, and web-based programs in the most demanding corporate environments. Built for speed, the Cisco 3800 Series integrated services routers provide multiple concurrent services up to wired T3/E3 rates.

The proprietary routing technology of the 3800 Series router is designed to integrate protection and voice handling with the latest wireline and wireless services for rapid installation of new services, including application layer functions, smart network services, and unified communications. The 3800 integrated services router supports the bandwidth demands of multiple Fast Ethernet ports for every slot, TDM connections, and integrated power sourcing to expansion modules supporting 802.3af PoE, while still accommodating the traditional portfolio of modular interfaces. This ensures ongoing return on investment by allowing network expansion or adapting to changes in technology as new services are deployed. By integrating the functions of several distinct devices into a single compact unit, the Cisco 3800 Series router significantly reduces the cost and hassle of managing remote networks.

Cisco's WAN Edge Routers and Carrier-class Routers
Cisco’s WAN edge and carrier routers can provide larger businesses with high-performance, secure headends to manage branch office and remote user traffic and to offer carriers cost-effective wide area network edge solutions. Cisco’s WAN aggregation and carrier router portfolio includes the Cisco 7600 Series, the ASR 1000 ASR Routers, the ASR 9000 Series Aggregation Services family, and the Cisco Carrier Routing System.

Cisco WAN Edge Routers Consulting Support

Progent's national group of CCIE certified network consultants have extensive backgrounds working with enterprises and service providers to plan efficient installations and smooth upgrades of Cisco's WAN edge routers. Progent's GIAC-certified information assurance consultants offer objective, independent security inventory evaluations, stealth penetration testing and comprehensive SIEM solutions to help companies that use Cisco's Aggregation Services Routers to comply with industry guidelines and government requirements for IT data protection and reporting.

7600 Integrated Services Routers
Cisco 7600 Series Integrated Services Routers Professional ServicesThe Cisco 7600 Series router takes advantage of the Cisco Catalyst 6500 infrastructure by using an NEBS-3 box, 256-Gbps crossbar switch fabric, and 30-Mpps switching speed. High availability is provided through logic and hardware redundancy as well as Cisco IOS Software functions. Also, the Cisco 7600 provides a rich set of high-touch network services at optical rates via a variety of OSMs powered by Cisco proprietary Parallel Express Forwarding technology.

The 7609 Series offers the option to use a 256-Gbps Switch Fabric Module or a 32-Gbps bus, which provide performance of 30 million packets per second or 15 Mpps each. When the Switch Fabric Module is deployed, the Cisco 7609 Series can also support distributed switching with throughput up to 168 Mpps by using the Catalyst 6500 16-port Gbit Ethernet network module, which is powered by the DFC and the Switch Fabric Module.

The Cisco 7603 router provides only the 32-Gbps bus option and provides 15 Mpps switching performance. The Cisco 7603 router does not support Cisco's distributed switching technology.

Cisco ASR 1000 Series Aggregation Services Routers
 Cisco ASR 1000 WAN Edge Routers ExpertsCisco’s ASR 1000 WAN Edge line of routers is positioned in the center of Cisco’s midrange products that focus on acting as headends at the wide area network edge. ASR 1000 Series routers provide a small form factor, multi-function answer for enterprises who need satellite office service aggregation at supergigabit Ethernet speeds. Cisco’s ASR 1000 WAN Edge routers incorporate an innovative architecture that mixes on-board acceleration with programmable flexibility to deliver a rich set of concurrent services while preserving dependable performance.

ASR 1000 routers include Cisco’s new QuantumFlow Processor made up of 40 custom Packet Processing Engines that together can support as many as 160 concurrent processor threads. This parallel CPU architecture, in conjunction with on-board acceleration for every service, enables the top-of-the-line ASR 1006 WAN Edge router to scale up to 000 queues, 32,000 clients, 4,000 IP security tunnels at 10K sessions per second, and 2 million Netflow log records. This processing power permits Cisco’s ASR 1000 Series routers to deliver a variety of advanced services simultaneously in high volume while avoiding throughput degradation that could violate compliance with SLAs. These advanced services include Cisco IOS Firewall, intrusion-detection services, NAT, Flexible Packet Matching, and in-line deep packet inspection. The ASR 1000 also allows tiered traffic control for applying multiple levels of QoS to a packet in a single pass, enhancing responsiveness for next-generation multimedia applications.

Cisco ASR 9000 Series Aggregation Services Routers
Cisco ASR 9000 Routers Online TroubleshootingCisco ASR 9000 Series Aggregation Services Routers are designed as WAN-edge routers for carriers who are required to support world-class data, voice and video services to residential, commercial, and mobile customers by providing always-on operation, high speed, and application awareness. All platforms in the Cisco ASR 9000 portfolio of Routers are powered by the IOS XR, a distributed OS designed for continuous availability. Performance of the Cisco ASR 9000 Series of Aggregation Services Routers can be expanded up to 96 Tbps per chassis. Cisco's ASR 9000 line of Aggregation Services Routers support Gigabit Ethernet (GE), 10 GE, and 100 GE and feature fully redundant fabric and power modules, power entry modules, and fan trays plus redundant switch fabric.

The Cisco ASR 9001 platform is a provider-edge router that comes in a 6 RU package that delivers 120 Gbps of nonblocking, full-duplex fabric capacity. The ASR 9001 has two bays which can support port adapters for 1 GE, 10 GE, and 40 GE. The base chassis includes four 10 Gbit Ethernet SFP+ ports and ports for Stratum 1 clocking, BITS, and management. The ASR 9904 Router comes in a 6 RU chassis and provides line-rate 10 and 100 GE connections in space-limited sites. The 4-slot router can scale up to 4 Tbps of switching capacity in a single box. The ASR 9912 platform has a 30 RU form factor and includes 10 line-card slots able to handle 550 Gbps of switching capacity. The Cisco ASR 9912 incorporates 2 route processors as well as 6+1 Fabric Cards to provide N+1 redundancy.

The Cisco CRS Carrier Routing System
Cisco CRS Carrier Routing System Consulting and TroubleshootingCisco's Carrier Routing System family, powered by Cisco's IOS XR self-healing, distributed software, offers service providers world-class capacity and uptime. The CRS portfolio was introduced in 2004, has been steadily improved, and now features the industry's most widely deployed multichassis network core router system. To protect past investments in network infrastructure, the latest Carrier Routing System platforms are backward compatible with previous CRS versions.

Current product lines in the Carrier Routing System portfolio are the CRS-1, CRS-3, and CRS-X Series Routers. Every CRS series features single-chassis 4-slot, 8-slot, and 16-slot units plus multiple-shelf models. The CRS-1 product line is based on Cisco's Silicon Packet Processor technology and offers as much as 92 Tbps of performance. Products in Cisco's CRS-3 Series are based on QuantumFlow Array technology and can provide up to 322 Tbps. Cisco's CRS-X Series Routers incorporate Cisco's CMOS photonics CPAK technology and can be expanded to deliver up to 922 Tbps performance.

The Cisco CRS Multichassis platforms can scale to support up to 72 line-card shelves that have the ability to deliver 400-Gbps of continuous operations for each slot. Carrier Routing System Multichassis models can support 1 to 8 fabric shelves. MSCs and physical layer interface modules are compatible throughout the complete Carrier Routing System family.

Legacy Cisco Routers Maintained by Progent's Consultants
Progent's CCIE consultants are experienced with legacy Cisco routers that are no longer available from Cisco. Progent can help you to support these routers and can also help you to plan and carry out migrations to newer models. Older Cisco routers supported by Progent include:

  • Cisco 500 Series Unified Communications Routers
    The Cisco 520 router, built to support as many as 50 users, includes a 4-port 10/100 Ethernet managed switch and one Cisco IOS image. By offering a limited yet effective array of Cisco IOS Software features, the Cisco 520 SR Router simplifies setup, management, and troubleshooting, yet nevertheless delivers advanced protection and acceleration alternatives to match the particular requirements of your organization.

  • Cisco 850 and 870 Unified Communications Routers
    Cisco's discontinued 850 Series access routers are designed for small networks, ideal for up to 10 workers or for telecommuter sites where protected and economical connectivity is required. 850 Series access routers deliver secure connectivity with firewall and IPsec Virtual Private Network support, a four-port 10/100 Ethernet switch, a secure WLAN 802.11b/g option with a fixed antenna, and easy configuration and deployment and off-site management capabilities through Web-based utilities and IOS Software.

    Cisco's legacy 870 Series access routers are designed for small networks with as many as 20 users or for telecommuter environments where high-quality voice/video over IP and resilient access using backup WAN links are required. Cisco 870 Series access routers deliver excellent throughput for small workgroups as well as enhanced security via features such as stateful Inspection Firewall, IPsec tunneling, Triple Data Encryption Standard or Advanced Encryption Standard (AES) plus Dynamic Multipoint VPN (DMVPN) and GETVPN, IPS, virus defense through Network Admission Control (NAC), and enforcement of secure access policies.

  • 1700 Routers
    Cisco 1700 Series modular access routers are built to deliver an affordable, standalone e-business solution for small and midsize organizations. Cisco 1700 Series offer versatility and ease of administration to satisfy challenging e-business requirements including data/voice/video/fax integration, high-speed wire-rate Internet connection, and advanced protection options. 1700 Series routers have been superseded by Cisco's 1800 family of ISR routers and the Cisco 1900 Series ISR Generation 2 routers.

  • 2600 Series
    The 2600 Series of routers is a family of multiservice access routers for branch sites, providing versatile LAN and WAN configurations, multiple security features, and a range of fast processors. Cisco 2600 routers have been replaced by Cisco's 2800 Series of integrated services routers and the Cisco 2900 Series ISR Generation 2 routers.

  • 3700 Routers
    The Cisco 3700 Series is a line of modular, multiservice solutions for medium and large offices. Supported by over 70 interface options, the Cisco 3700 product line offers a robust solution for data, voice video, VPNs, and multiprotocol data routing. Cisco 3700 routers have been superseded by Cisco's 3800 family of integrated services routers and the Cisco 3900 Series ISR G2 routers.

  • Cisco 7200 VXR Integrated Services Routers
    The Cisco 7200 VXR Series router offers performance, flexibility, and expandability in a small footprint with a broad selection of deployment profiles. With processing throughput as high as 2 million packets per second, adapters spanning from NxDS0 to 1 GigE, and OC-3 as well as a variety of high-touch IP services, the Cisco 7200 VXR router is a solid broadband aggregation wide- and metropolitan-area network edge solution for enterprises and service providers. The Cisco 7200 VXR Series Integrated Services router provides services aggregation by handling up to 16,000 PPP sessions per unit, voice/video/data integration via time-division multiplexer-enabled VXR frame and voice interface adapters, direct IP-interconnections, and IPsec virtual private networking expandable to 5K tunnels per device.
Cisco Unified Border Element (CUBE) and SIP Trunk Solutions
The Cisco Unified Border Element (CUBE) is an SBC that permits SIP connectivity to an IP PSTN carrier and delivers enterprise-wide collaboration functions like SIP conferencing with multimedia recording, SIP-based call center and interactive-voice-response (IVR) solutions, policy-based security monitoring of voice calls, and business-to-business immersive telepresence over SIP. CUBE is a built-in capability of Cisco IOS software available via license to run on Cisco's ASR 1000 Series routers as well as many models in Cisco's Integrated Services Router (ISR) G2 lines including Cisco's 4000 Series, 3900 Series, 3800 Series, 2900 and 2800 Series, 1800 Series and 881 Series. For details about Progent's consulting and troubleshooting support for Cisco Unified Border Element and SIP trunks, visit SIP Infrastructure Solutions and CUBE Integration Services.

How Progent's Consultants Can Assist Your Business to Support Cisco Routers
Progent's CCIE and CCNP Premier engineers can help your company to design, configure, and support an integrated network infrastructure that can streamline processes, lower costs, and speed the path to positive ROI. By teaming Cisco routers with Cisco Catalyst switches expertise and Cisco Aironet wireless expertise, Progent can significantly enhance the strategic value of your information network. Progent offers in-person and remote troubleshooting and can provide data center support throughout and select locations nationally.

To learn additional information concerning Progent's engineering expertise for Cisco solutions, choose a topic:

In order to get in touch with Progent about technical support for Cisco products, phone 1-800-993-9400 or go to Contact Progent.



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    Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package offering enhanced protection, transparent integration with other Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, increased worker output, and stronger intellectual property protection. Microsoft Office Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and onsite support and troubleshooting help for your Office Communications Server environment and can help you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient upgrade that will add business value to your IT system

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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, customization, education, and troubleshooting services since the product's original release. Progent can provide top-tier support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, validate, and implement an efficient upgrade from a an outdated version of GP to the latest edition of Dynamics GP.

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    Cisco Cisco Unified Communications Manager, originally named CallManager, acts as the core of Cisco's collaboration platform. Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly online and onsite expertise to help businesses of any size to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent can help with any aspect of Unified CM support and debugging in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.

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    Progent can provide cost-effective remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on time and on budget.

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    Cisco's Meraki line of switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer affordable remote consulting to help you to plan and implement an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure security, develop and test a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking solution.

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    System Center 2016 delivers major improvements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

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