Cisco Network Consulting and Support
Cisco IOS and IOS XE Router Support Services
From CCIE and CCNA Certified Experts
Generally, routers rely on processors to move data using sophisticated algorithms, providing versatility at the cost of throughput. Switches, by comparison, rely on mostly predefined hardware designs to send data at the fastest feasible rate. The current generation of routers usually include Layer 2 switching capability, and many of today's switches include L3 routing functionality. Routers developed by Cisco, the supplier of 90% of the industry's routers, have improved dramatically in capability and speed and Cisco now offers an extensive product line that features routers engineered to meet the needs of customers ranging from individual telecommuters to the world's largest service providers.
The latest ISR routers from Cisco have the performance and integrated functionality to manage data voice and video as well as virtual environments while at the same time providing fault tolerance, web-based management, easy expandability, and enhanced security and compliance. Cisco's ISR routers allow your company to establish a solid foundation for an information network that can evolve smoothly as you hire more workers, open new sites, activate additional functions, extend your system to customers and partners, and support an expanding mobile user base. Progent's Cisco CCIE network engineers offer fast and affordable remote expertise to assist your company to select, configure, administer, upgrade, and support Cisco's latest router technology and can help you to support your legacy routers or move efficiently to Cisco's newer router products.
Cisco Routers for Home and Small Offices and Branches
Cisco's routers for smaller companies and remote offices provide low-cost and reliable entry-level alternatives that enable small sets of workers to have safe access to wide area networks. These fixed-configuration desktop routers feature at least four 10/100 Ethernet switches with wireless options and integrated firewall to provide enhanced protection. Designed for simple installation, management, and support, Cisco's small business and home routers minimize TCO by lowering acquisition and operational investments. Progent's online support specialists have in-depth experience providing fast and affordable IT assistance for small organizations to configure and maintain these routers, and Progent's CCIE network engineers can help your company to understand ways Cisco's entry-level routers can add to the business value of your IT system.
Cisco ISR 900 Series Routers
Cisco's ISR 900 Series routers are compact, fanless, fixed-configuration appliances intended for SMBs, branch offices, and home offices. These value-priced routers have four GE switch ports and can support Metro Ethernet, LTE, and DSL WAN connectivity. Cisco's ISR 900 router family delivers three times the IPsec throughput of the ISR 800 Series routers. All ISR 900 Series routers offer Group Encrypted TransportVPN (GETVPN), dynamic multipoint virtual private network VPN (DMVPN), Cisco FlexVPN, and firewall. VPN throughput is as high as 250 Mbps. All models allow up to 50 virtual LANs. Supported dynamic failover technology for business continuity include Virtual Router Redundancy Protocol (VRRP), HSRP, and Multigroup HSRP. Setup and management can be performed with Cisco CP Express, Cisco DNA Center, and Cisco IOS Software. ISR 900 Series routers do not work with Cisco SD-WAN.
The Cisco ISR 921 router features dual GE WAN, LTE Cat 4, and an internal power supply. GE WAN VPN throughput is 150 Mbps. The ISR 926 and ISR 927 models have external power supplies and feature a single WAN port, LTE Cat 4, plus VDSL2 and ADSL2/2+ high-speed broadband. GE WAN VPN performance for both routers is 150 Mbps. The high-performance Cisco ISR 931 router supports dual GE WAN and includes an internal power supply. VPN throughput is 250 Mbps.
Cisco Meraki MX Series SD-WAN Security Appliances
The Cisco Meraki MX line of desktop routers combine software-defined wide area networking and cloud-hosted unified threat management (UTM) in a single small-footprint device able to handle 50 to 200 users. Every MX router must be licensed to the Meraki cloud. For sites having several external network connections (e.g., MPLS, broadband, cellular), SD-WAN technology permits admins to assign the WAN interface an application uses or to build performance-based rules to select the preferred connection. MX fixed-configuration desktop security appliances share important features that include:
- Application and identity-based firewalling
- Content and web search filtering
- PCI-compliant Intrusion Detection and Prevention
- Advanced Malware Protection (AMP) with sandboxing
- Load balancing to aggregate multiple WAN connections into one high-speed interface with policy-based QoS, traffic shaping, and fast failover
- Works with all IPsec VPN devices and services
- USB port for fast 3G/4G failover
- Wi-Fi versions have 802.11ac Wave 2 2x2 MU-MIMO
Cisco 1000 Family ISR Branch Routers
Cisco 1000 Series Integrated Services Routers (ISRs) powered by Cisco IOS XE software are a selection of fanless appliances intended to provide network connectivity, wireless support, and multilayer security for small and midsize businesses, enterprise branches, retail stores, customer premises equipment (CPE), and machine-to-machine environments. Parallel processing CPU cores and compatibly with Cisco IOS XE enable these routers to deliver features consistent with Cisco's entire family of modern Enterprise routers. 1000 Series ISR routers are offered with 4 or 8 LAN switch ports and offer GE packet forwarding. Various models include PoE and PoE+, auto provisioning, plus a selection of built-in or pluggable connections including LAN, WAN, wireless LAN, G.fast DSL, LTE Advanced wireless, 802.11 wireless, and SFP Fiber. Cisco 1000 and 1100 Series ISR models can be used with Cisco's SD-WAN services for seamless multi-cloud access, multilayer security, and centralized management across hybrid network models.
Cisco's 1RU or desktop 1100-4G ISR router includes four integrated GE WAN/LAN ports, built-in 3G/4G LTE with two LTE antenna connectors, and one micro-SIM slot. Encryption packet processing throughput is 200 Mbps. The ISR 1100-6G router adds two 1G SFP connections and features encryption throughput of 520 Mbps. Cisco's desktop 1101-4P ISR router includes four integrated switched GE connections, supports 802.11ac as well as 3G/4G LTE wireless, and features encryption speed of 280 Mbps. Cisco's ISR 1109-2P/4p desktop routers include two or four built-in GE connections and two pluggable 3G/4G LTE ports. Encryption packet processing throughput is 200 Mbps.
The 1RU or desktop 111x-4P/8P ISR routers have four or eight built-in GE connections (two or four provide Power over Ethernet) and support VDSL2/ADSL2+, 802.11ac, 3G/4G LTE, and SFP Fiber. Encryption rate is 280 Mbps. Cisco's 1RU or desktop ISR 1111X-8P router has eight GE connections (four with Power over Ethernet) and supports SFP Fiber. Encryption throughput is 340 Mbps. The 112x-8P ISR router features eight integrated switched GE interfaces with PoE and supports SHDSL, VDSL2/ADSL2+, 802.11ac Wi-Fi, 3G/4G LTE wireless, and 1G SFP. Encryption throughput is 340 Mbps. The Cisco ISR 1161X-8P router features eight GE ports with Power over Ethernet and provides 3G/4G LTE and SFP. Encryption packet processing performance is 450 Mbps.
Catalyst 8000 Series WAN Edge Platforms for SD-WAN and Routing
Cisco Catalyst 8000 Series routers are modular devices intended to work at the WAN edge in support of hybrid networks that can incorporate multiple public and private clouds and cloud-hosted applications. Catalyst 8000 routers are powered by Cisco IOS XE SD-WAN Software and provide expandability, advanced cloud security, and 5G connectivity. Performance is optimized using custom hardware, a multicore design, high port density, and line-rate encryption. Cisco's subscription software suites offer continual access to the latest SD-WAN technology and enable unified management with enhanced cybersecurity, application-based policies, network segmentation, and cloud integration.
Catalyst 8200 Series WAN Edge Routers
Catalyst 8200 routers are upgrades to Cisco's 4300 Series Integrated Services Routers, delivering higher IPsec performance and scale, hardware-accelerated crypto, plus higher built-in WAN port density. These 1RU routers are designed to provide Cisco's Secure Access Service Edge (SASE), SD-WAN and 5G-connection technology to enterprise branches and the enterprise WAN edge. Cisco's Catalyst C8200L-1N-4T router features four CPU cores, enables 500 Mbps IPsec traffic, and allows 1,500 SD-WAN tunnels. The Catalyst 8200L platform does not support container-based applications. The Catalyst C8200-1N-4T router includes eight CPU cores, delivers 1Gb IPsec performance, supports 2,500 SD-WAN tunnels, and enables edge computing with in-place container models. Both appliances come with a NIM slot, one Pluggable Interface Module (PIM) slot, two 1 Gigabit Ethernet WAN copper interfaces, and two 1 Gigabit Ethernet WAN SFP interfaces. 4-port and 8-port 1 Gigabit Ethernet switch NIM modules are supported by both 8200 models.
Catalyst 8300 Series WAN Edge Routers
Cisco Catalyst 8300 Series WAN Edge routers are designed to replace Cisco's 4400 Series ISR Routers, delivering Cisco's secure SD-WAN solution to mid-sized and large company branch offices looking for high WAN IPSec throughput combined with unified SD-WAN services. Enhanced capabilities include 5G wireless support, built-in security, WAN MACSec, enhanced Layer 2 switching, and Deep Packet Inspection with application-aware optimization. Cisco Catalyst 8300 Series WAN Edge routers enable edge computing for an in-place container architecture for Cisco UCS-E modules offered on Cisco's 4000 line of ISR routers. All models in the Cisco Catalyst 8300 family allow 4,000 SD-WAN tunnels and feature dual power supplies for high uptime.
The Cisco Catalyst 8300-1N1S-6T router is a 1RU appliance that includes eight CPU cores and delivers 2G SD-WAN throughput and IPsec data rates as high as 1.9Gbps. The router comes with one Service Module expansion slot, one NIM slot, and six built-in 1G Ethernet WAN interfaces. The Catalyst 8300-2N2S-6T appliance is a two-rack unit model that features 8 CPU cores and offers 2G SD-WAN throughput and IPsec performance as high as 1.9Gbps. The appliance includes two Service Module plug-in slots, two NIM slots, and six integrated 1-Gigabit Ethernet WAN ports. The Cisco Catalyst C8300-1N1S-4T2X router model is a 1RU device that has eight CPU cores and delivers 5G SD-WAN throughput and IPsec performance up to 15Gbps. The router includes one one Service Module expansion slot, one Network Interface Module slot, two integrated 10-Gigabit Ethernet WAN interfaces, and four integrated 1-Gigabit Ethernet WAN interfaces. The Cisco Catalyst C8300-2N2S-4T2X router is a two-rack unit router that includes 12 CPU cores and delivers 5G SD-WAN throughput and IPsec data rates up to 18Gbps. The unit has two Service Module plug-in slots, two NIM slots, two built-in 10-Gigabit Ethernet WAN ports, and four fixed 1-Gigabit Ethernet WAN interfaces. LAN plug-in modules available from Cisco range from a 4-port 1G Ethernet switch NIM module to a 50-port Catalyst L2 switch SM module.
Cisco Catalyst 8500 Aggregation Edge Routers
The Catalyst 8500 Series Aggregation Edge routers are fixed, 1RU aggregation routers for SD-WAN and colocation deployments. Integrated features include route processor, embedded services processor, plus aggregation hardware for various connection choices. IPsec performance is twice that of Cisco's earlier generation ASR1001-X router. Flexible interface options include 1GE, 10GE, 40GE, and 100GE WAN interfaces. 8500 Series routers come with redundant power supplies for enhanced availability. Software subscription suites allow ongoing access to Cisco DNA Center Software for SD-WAN and routing and offer centralized management of security, application-based policies, segmentation, and cloud support.
The Cisco Catalyst C8500L-8S4X Aggregation Edge router is intended to provide the same experience as Cisco's ASR 1000 appliance. The C8500L-8S4X includes four 1/10GE WAN ports and supports as high as 20 Gbps Cisco Express Forwarding aggregate performance. SD-WAN IPsec throughput can reach 19Gbps. The Cisco Catalyst C8500-12X appliance features 12 integrated 1/10GE WAN ports and supports as high as 120 Gbps aggregate throughput. SD-WAN IPsec performance can reach 51 Gbps. The C8500-12X4QC aggregation router includes four built-in 1/10GE WAN ports and eight 1GE interfaces and delivers up to 200 Gbps aggregate performance. SD-WAN IPsec performance is up to 68 Gbps.
Cisco Integrated Services Generation 2 Routers
Cisco's Integrated Services Generation 2 routers are intended to provide satellite offices of large businesses with enhanced collaboration, virtual networking, protection, and dependable connectivity. Integrated Services G2 routers feature a design that protects prior investments in service modules for older Integrated Services Routers and lowers down-the-line expenses by allowing easy upgrades to new modules as they become available. Compared to older ISR routers, Cisco's ISR G2 routers offer 2-7 times higher performance, far greater expandability, and more affordable support. All Cisco ISR Generation 2 routers support gigabit switching and include multi-core processors and multigigabit fabric for faster throughput. ISR Generation 2 routers also support smart power management for better energy conservation.
A notable advance with Integrated Services G2 routers is the Cisco IOS Universal image which includes all of the Cisco IOS feature sets so that you can quickly license and deploy extra functions when required without having to acquire and transfer a new IOS Software image over to yourrouter. Progent's team of Cisco-certified CCIE network consultants offer world-class expertise to assist you to design, implement, and support multi-location installations of Cisco ISR G2 routers that enhance satellite office efficiency and cut the price of upgrades and support.
Cisco's ISR 800 Family of Routers
Cisco's 800 Series of ISR routers has been functionally replaced by the faster Cisco ISR 900 family but remains widely used. Cisco's extensive line of 800 Series ISR routers is made up of desktop, fanless appliances intended for small organizations, branch offices, retail shops, teleworkers, and customers of broadband service providers. Many models in the 800 family of routers have been released with various options over many years. Cisco's 881 line of ISR routers suggests the vast array of options offered within Cisco's 800 Series line of routers. Models in Cisco's 881 Series router portfolio can support converged media environments by providing voice and video, Wi-Fi and cellular wireless and data in one integrated router and switch. Built-in data protection can include encryption, VPN tunneling, firewall, and URL filtering. For survivability, available features for 881 ISR routers include redundant wide area network connections or support for wired high-speed WAN links such as DSL as well as multiple different 3G and 4G wireless connections all built into one desktop appliance.
The basic Cisco 881 router has a 4-port fast Ethernet managed switch that delivers 15 Mbps performance, support for up to 20 users, two-port integrated PoE, and IPv6 compatibility. The Cisco 881W ISR router supports 802.11g/n Wi-Fi. The 881 SRST router includes four FXS ports and 1 FXO port for public-switched-telephone-network (PSTN) fallback with Cisco Survivable Remote Site Telephony (SRST). With a Cisco CUBE license, Cisco's 881 ISR router supports SIP trunking as a replacement for outdated Primary Rate Interface (PRI) lines or FXO voice connectivity to a PSTN carrier. CUBE-based SIP trunks also connect offsite call agents in Cisco Call Center deployments.
Cisco 4000 Series Integrated Services Routers
Cisco's 4000 Line of Integrated Services Routers (ISRs) are modular and expandable platforms intended for organizations with multiple branch offices and offsite users requiring direct access to in-house data centers as well as public clouds via VPN tunnels and the Internet. The 4000 series provides the bandwidth needed for distributed enterprise sites to support mobile users, Cloud-based services, and multimedia applications by using wide area network optimization, deep packet inspection, and advanced traffic-management technology. Devices in Cisco's 4000 family run Cisco's powerful IOS XE operating system, come in a 1-rack-unit (RU) or 2RU form factor, can handle as much as 2 Gbps of throughput, and can include up to 3 network interface module slots, 2 service module slots, 4 integrated Gigabit Ethernet switches, and 8 CPU core integrated server modules. ISR 4000 models support integrated Gigabit Ethernet, T1/E1, T3/E3, PRI and xDSL. For unified communications, Cisco's 400o ISR offers comprehensive edge support technology for policy-enhanced session border control, telephony survivability, and Time Division Multiplexing gateways.
The main difference between the Cisco 4400 and 4300 Series Routers is dual power supply capability in the 4400 ISR Series, offering a higher degree of fault tolerance. The 4321 Integrated Services Router has a 1 RU desktop package with two network interface modules, offers up to 100 Mbps performance, and allows up to 240 Digital Voice and Video Channels. Cisco's 4331 ISR Router comes in a 1 RU package and includes two NIMs, provides up to 300 Mbps performance, and allows up to 360 Digital Voice/Video Channels. Cisco's 4351 model comes in a 2 RU package with three NIMs, provides up to 400 Mbps performance, and can handle 720 Digital Voice and Video Channels. The power-redundant 4431 Integrated Services Router features a 2 RU package and includes three NIMs, offers up to 1 Gbps throughput, and supports 720 Digital Voice/Video Channels. The fault-tolerant 4431 ISR Router comes in a 2 RU package with three NIMs, provides up to 2 Gbps performance, and can handle 1200 Digital Voice/Video Channels.
Cisco's Midrange WAN Aggregation Routers and Service Provider Routers
Cisco's midrange and service provider routers offer larger businesses with high-performance, secure headends to manage branch office and off-site data packets and to offer service providers cost-optimized WAN edge routing. Cisco's WAN aggregation and service provider router product line includes the ASR 1000 product line and the 9000 Series Aggregation Services routers.
Progent's nationwide group of CCIE certified network engineers have in-depth backgrounds helping global businesses and ISPs to design efficient installations and smooth upgrades of Cisco's WAN edge routers. Progent's GIAC-certified information assurance experts can provide objective, independent network security inventory assessments, stealth penetration services and advanced Security information and Event Management (SIEM) solutions to help enterprises that use Cisco's Aggregation Services Routers to meet business standards and statutory mandates for network data protection and incident reporting.
Cisco ASR 1000 Series WAN Edge Routers
Cisco's ASR 1000 Series WAN Edge line of routers is positioned in the middle of Cisco's midrange routers that concentrate on acting as headends at the WAN edge. ASR 1000 routers provide a small form factor, single-product solution for enterprises looking for branch office aggregation at multigigabit Ethernet performance. ASR 1000 Series WAN Edge routers incorporate an innovative architecture that combines on-board acceleration with programmable versatility to offer a rich set of concurrent services without sacrificing dependable performance.
ASR 1000 Series WAN Edge routers include Cisco's proprietary QuantumFlow Processor composed of 40 custom Packet Processing Engines (PPEs) that together can support as many as 160 simultaneous processor threads. This massive parallelism, in conjunction with on-board acceleration for all services, enables the high-end ASR 1006 Aggregation Services router to expand up to 000 hardware queues, 32,000 clients, 4K IP security tunnels at 10,000 sessions/second, and 2 million Netflow log records. This CPU power allows ASR 1000 Aggregation Services routers to deliver a variety of advanced services simultaneously in high volume without suffering throughput degradation that could compromise adherence to service level agreements. Examples of these advanced services include Cisco IOS Firewall, intrusion-detection services, Network Address Translation, Flexible Packet Matching, and deep packet inspection. The ASR 1000 also allows sophisticated traffic control for applying multiple levels of QoS to a data packet in a single pass, improving responsiveness for next-generation voice, video, and conferencing applications.
Cisco ASR 9000 Series Aggregation Services Routers
Cisco ASR 9000 Series Aggregation Services Routers are designed as WAN-edge routers for service providers who are required to deliver world-class HD multimedia services to residential, commercial, and mobile users by offering continual operation, high performance, and application-aware intelligence. All platforms in the Cisco ASR 9000 family of Aggregation Services Routers are powered by the IOS XR operating system, a distributed operating system built for continuous availability. Performance of the Cisco ASR 9000 Series of Routers can be expanded to as high as 96 Tbps per system. the ASR 9000 Series of Routers can handle high-density Gigabit Ethernet (GE), 10 GE, and 100 GE and feature redundant fabric and power supply, power entry modules, plus backup control planes.
The Cisco ASR 9001 platform is a carrier-edge router in a 6 RU package that delivers 120 Gbps of nonblocking, full-duplex fabric capacity. The ASR 9001 has two modular bays which can support adapters for 1, 10, and 40 Gigabit Ethernet. The base chassis has four 10 Gbit Ethernet enhanced Small Form-Factor Pluggable (SFP+) ports and ports for GPS Stratum 1 clocking, BITS, and management. The ASR 9904 Router has a 6 RU chassis and offers dense 10 GE and 100 GE connectivity in space-constrained sites. The 4-slot router can support up to 4 Tbps of switching capacity in a single chassis. The Cisco ASR 9912 platform has a 30 RU form factor with 12 slots slots that can handle up to 550 Gbps of switching capacity. The Cisco ASR 9912 Router includes 2 route processors and 6+1 Fabric Cards to provide N+1 redundancy.
How Progent's Consultants Can Help You to Support Cisco Routers
Progent's CCIE certified consultants can help your business to plan, configure, and manage an integrated network infrastructure that can simplify operations, reduce costs, and speed time to positive ROI. By combining Cisco routers with Cisco Catalyst switches expertise and Cisco Catalyst and Meraki Wi-Fi wireless expertise, Progent can dramatically enhance the strategic value of your connectivity environment. Progent can provide on-premises and off-site help and offers data center support throughout the U.S.
For additional information about Progent's consulting support for Cisco products, choose a subject:
- Overview of Cisco Engineering Services
- Timely Online Access to a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Firewall with Cisco Firepower: Integration and Management Expertise
- ASA 5500 Series Firewall Upgrade. Migration Support
- Cisco PIX Firewall Engineering Help
- Cisco Wireless Consulting Services
- Cisco Aironet Wireless Access Points Deployment Support
- Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Support
- Catalyst 802.11ax APs Solution Design, Configuration and Troubleshooting Expertise
- Cisco WiFi Controllers Support Services
- Meraki Wireless Access Points Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber Migration and Support Services
- Cisco Catalyst Switches Consulting and Support Services
- Cisco Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Consulting and Support Expertise
- Cisco Security and VPN Integration Help
- SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Design Expertise for Cisco-powered Data Centers
- Data Center Design Services for Service Providers
- Streamlined Management Technologies for Cisco-powered Infrastructure
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Microsoft GP/Great Plains Online Technical Support
Emergency Online Support Microsoft GP/Great Plains
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and corporate management solution built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial products in the Dynamics GP/Great Plains family, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you can license only the functions you currently need, with the ability to add clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software support experts can help you install, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP.
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Network Engineer MOM 2007
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Email Guard from Postini offers continually updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and virus protection service offering. Progent's expert email protection consultants can help you create an email protection plan that includes antispam and virus defense products and policies.
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Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows systems into seamless environments with resource sharing and workgroup functionality. Allowing efficient cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Windows and Macintosh consulting makes it possible to provide expert assistance to companies that rely on these platforms to maintain their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
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Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
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Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small service firms who offer scant documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by every consultant to each customer. The practice of detailing and archiving support activity results in more efficient service and eliminates a variety of common misfortunes such as when a support customer is virtually held captive to a consultant who won't release vital service information.
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Exchange Server 2010 Upgrade Engineers
Microsoft Exchange Server Upgrade Specialists
Progent offers expert support for each phase of your Exchange Server 2010 migration including end-to-end project management services, site prep, project planning, cost estimates of all new software and hardware required, recommended vendor sourcing, system testing at client site or at Progent's testing lab, setting up transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous servers, and training for client's IT group and users.
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