Cisco Certified Expert Network Consulting and Support
Cisco IOS Router Support Services
From CCIE and CCNP Premier Experts
As technology advances, the difference between routers and switches is becoming blurred. Fundamentally, routers are Layer 3 (L3) devices that connect networks with one another. A common example is connecting an office Ethernet network to the Internet via DSL. Switches are instead L2 devices that interconnect various devices that share the same network. Generally, routers depend on computation to move traffic based on sophisticated software, providing intelligence at the cost of throughput. Switches, in contrast, rely on largely predefined hardware designs to steer data at the fastest feasible rate. The current generation of routers ordinarily incorporate L2 switches, and many modern switches have Layer 3 routing capability. Routers developed by Cisco, the supplier of the vast majority of the world's routers, have improved dramatically in function and performance and Cisco makes a comprehensive portfolio that includes routers designed to meet the requirements of users ranging from individual telecommuters to nationwide service providers.
The most recent Integrated Services Routers from Cisco offer the performance and built-in features to support data voice and video as well as virtual environments while at the same time providing high availability, web-based administration, seamless extensibility, and enhanced security and compliance. Cisco's ISR routers allow you to establish a solid basis for an information environment that can evolve seamlessly as you add new workers, open new sites, deploy new functions, give access to your system to customers and vendors, and build an expanding mobile user base. Progent’s Cisco CCIE network engineers can provide fast and affordable remote support to assist you to plan, configure, administer, upgrade, and support Cisco's latest routers and can assist you to maintain your older routers or migrate efficiently to Cisco’s current router solutions.
Cisco Routers Designed for Small Companies and Remote Offices
Cisco’s routers for smaller businesses and branch offices provide affordable and dependable no-frills alternatives that enable limited groups of workers to share safe access to the Internet. These fixed-configuration desktop devices feature at minimum four 10/100 Ethernet switches with wireless options and integrated firewall for advanced protection. Designed for simple installation, administration, and support, Cisco’s entry-level routers reduce total cost of ownership by lowering acquisition and maintenance expenses. Progent’s online troubleshooting experts have in-depth backgrounds delivering immediate and affordable technical help for small companies to configure and support these routers, and Progent’s CCIE network engineers can assist you to understand whether and how Cisco’s entry-level routers can add to the strategic value of your IT network.
Cisco RV Series VPN Routers
Cisco's economical RV Series Routers are designed to offer small organizations with VPN technology that allows remote users to connect to a network securely. Devices in the Cisco RV Series VPN Routers can handle from five to 100 VPN tunnels, include 4 to 16-port Ethernet switches, come with built-in firewalls with advanced encryption, and allow browser-based configuration for easy deployment and management. All RV Series devices accommodate fast Ethernet and several models support Gigabit Ethernet. Wireless models are offered. These routers do not incorporate Cisco’s IOS control software.
Cisco’s RV041 model VPN Router features a 4-port 10/100 Ethernet switch and can safely handle as many as 50 branch offices or online workers through IPsec or Point-to-Point tunneling protocol. Cisco's RV042G can handle Gigabit Ethernet. Cisco's RV082 model VPN Router features an 8-port 10/100 switch and can manage 100 branch offices or off-site users via full IPsec VPN. The Cisco RV016 Multi WAN VPN Router comes with 16 10/100 Ethernet ports, accommodates up to 100 remote connections, and allows as many as 7 ports to be set up for traffic load balancing or for service provider failover to ensure zero downtime Internet connectivity.
Cisco's more current devices in the growing selection of Small Business RV Series VPN Wired/Wireless Routers include the Cisco RV120W wired/Wireless-N Firewall with a 4-port 10/100 Ethernet switch and support for 10 VPN tunnels and 1000 concurrent sessions, the Cisco RV180W wired/Wireless-N Multifunction VPN Router/Access Point with a 4-port Gigabit switch and support for 800 Mbps throughput and 10 VPN connections, the RV215W wired/Wireless-N Router with a 4-port switch and USB support for 3G/4G WAN connectivity, and Cisco's 325 RV325 WAN VPN Router that includes an integrated a 14-port Gigabit Ethernet switch and redundant Gbit WAN ports for business continuity plus USB connections using 3G/4G modems for WAN failover.
Cisco 800 Series ISR Routers
Cisco's comprehensive portfolio of 800 Series ISR routers consists of desktop, fanless devices intended for small businesses, branch locations, retail shops, teleworkers, and clients of broadband service providers. Many models in the 800 Series product line have been developed with many options over many years. Cisco's 881 Series of ISR routers suggests the wide selection of options available within the Cisco 800 Series line of routers. Models in Cisco's 881 router portfolio can support unified media networks by providing IP voice and video, wireless and data in a single integrated appliance. Advanced security can include encryption, VPN tunneling, firewall, and URL filtering. For survivability, available features for Cisco 881 ISR routers include redundant WAN links or support for landline high-speed WAN connections like DSL as well as multiple different 3G and 4G wireless connections all built into one desktop appliance.
The basic Cisco 881 router features a 4-port 10/100-Mbps managed switch with up to 15 Mbps throughput, support for 20 users, 2-port integrated Power over Ethernet, and IPv6 support. Cisco's 881W router includes 802.11g/n Wi-Fi. The 881 SRST router includes four FXS ports and 1 FXO port for public-switched-telephone-network (PSTN) fallback with Cisco SRST. With a Cisco CUBE license, Cisco's 881 ISR router allows SIP trunk connectivity to replace outdated Primary Rate Interface (PRI) lines or FXO voice connectivity to a PSTN service provider. CUBE-based SIP trunks can also connect remote agents in Cisco Call Center deployments.
Cisco Integrated Services Generation 2 Routers
Cisco's ISR G2 routers are designed to provide branch offices of large businesses with enhanced video and voice applications, virtualization, security, and reliable connectivity. Integrated Services Generation 2 routers introduce a design that preserves past investments in service modules for first-generation Integrated Services Routers and reduces future expenses by permitting field upgrades to new modules as they become available. In comparison to previous Integrated Services Routers, Cisco's ISR Generation 2 routers feature 2-7 times higher performance, far more, and more affordable maintenance. All ISR G2 routers support Gbit switching and include multi-core CPUs and ultra-fast fabric for higher performance. Integrated Services Generation 2 routers also offer intelligent power management for better energy efficiency.
A major advance with Integrated Services Generation 2 routers is the IOS Software Universal image which contains all of the IOS technology sets so that your company can rapidly authorize and deploy extra functions as desired without having to acquire and transfer a different IOS Software image over to yourrouter. Progent's team of CCIE network engineers can provide world-class expertise to assist you to plan, implement, and support multi-location installations of Cisco ISR G2 routers that enhance satellite office productivity and reduce the costs of upgrades and support.
Cisco 1900 Series ISR G2 Routers
Cisco 1941 and 1941W ISR G2 routers offer hardware encryption, optional Cisco IOS firewall, intrusion prevention, and a maximum of 11 modular LAN switches. The Cisco 1941W router provides an integrated WiFi access point that enables wireless access to high-bandwidth data, voice, and video via MIMO support that improves the range of existing 802.11a/b/g users. Interface alternatives for the Cisco 1941 and 1941W ISR G2 routers include T1/E1, xDSL, 3G, and Gigabit Ethernet.
In comparison to the older 1841 ISR router which they are able to substitute for, the 1900 ISR G2 routers include 256 megabytes vs. 32 of flash storage as a default, and can be expanded to 4GB instead of 128 MB. Standard dynamic RAM capacity is 256 MB vs. 128 and maximum dynamic RAM size is 2.25 gigabytes vs. 384 megabytes. Unlike the 1841 router, the 1900 ISR G2 routers include a USB console instead of the outdated DB-9 interface and has an add-in slot for the new ISM module to replace the slot for the previous and slower Advanced Integration Module. Unlike top-of-the-line Integrated Services G2 routers, the 1941 Series Integrated Services G2 routers do not allow redundant power supplies or add-in slots for Packet Voice and fax DSP Modules.
Cisco 2900 ISR G2 Routers
Cisco 2900 Series Integrated Services G2 Routers are available in four versions which correspond to the routers in Cisco’s successful 2800 router family. Cisco’s 2900 ISR G2 routers include on-board hardware encryption acceleration, voice and video ready DSP slots, optional firewall, IOS intrusion prevention, call processing, and from 16 up to 50 LAN switches. The integrated encryption hardware supports IP Security and SSL VPN for safe off-site connections and is significantly higher performing than the Advanced Integration Modules supported by Cisco 2800 series routers. The top-of-the-line Cisco 2951 Series ISR G2 router supports 600 Session Initiation Protocol sessions. Connectivity alternatives include T1/E1, T3/E3, xDSL, plus copper and fiber GE.
2900 ISR G2 routers accommodate Cisco’s Enhanced EtherSwitch Service Modules, offering high-throughput capability that match Cisco’s Catalyst 2960 and Catalyst 3650-E Series Switches. Compared to the previous Cisco 2821 Integrated Services router that the Cisco 2921 ISR G2 router is designed to replace, the 2921 router is offered standard with 256 megabytes vs. 64 megabytes of flash storage and can be expanded to 4 gigabytes vs. 256 megabytes. Standard DRAM capacity is 512 megabytes vs. 256 and maximum DRAM capacity is 2.5 gigabytes compared to 1 gigabytes.
3900 Integrated Services G2 Routers
Cisco offers four platforms for the top-of-the-line 3900 Series ISR G2 router, the 3925, 3945, 3925E, and 3945E. These models deliver the highest performance and slot densities in Cisco’s ISR Generation 2 product line and support fast digital signal processors for the most demanding multimedia applications, accelerated hardware encryption, a wide range of connectivity alternatives, a maximum 98 modular LAN switches, and up to 2,500 Session Initiation Protocol sessions. To protect your investment, the 3900 ISR G2 routers support Cisco’s Services Performance Engine (SPE), a versatile motherboard that can be replaced easily to improve processing power without forcing you to buy another router. Like other Integrated Services G2 routers, the 3900 Series also protects past network investments by being compatible with the majority of the modules from first-generation Cisco Integrated Services Routers. For advanced uptime, Cisco 3900 ISR G2 support dual integrated power supplies.
Compared to the older model 3825 Integrated Services router that the Cisco 2921 ISR G2 router is intended to replace, the 3925 is shipped by default with 256 megabytes vs. 64 megabytes of flash memory and can be loaded with up to 4GB vs. 256 MB. Default dynamic RAM size is 1 GB vs. 256 MB and maximum dynamic RAM size is 4 GB instead of 1 gigabytes.
Cisco 4000 Series Integrated Services Routers
The Cisco 4000 Series ISR Routers are compact modular and expandable platforms designed for businesses with multiple branches and remote users who need direct communication with in-house data centers as well as public clouds via VPN tunnels and the Internet. The 4000 series provides the bandwidth required for distributed enterprise sites to accommodate mobile workers, Cloud-based services, and HD multimedia applications by using network optimization, deep packet inspection, and traffic-management technology. Devices in the 4000 product line run Cisco's powerful IOS XE software, come in a 1RU or 2RU package, are able to handle Up to 2 Gbps of throughput, and can have up to 3 interface module slots, 2 service module slots, 4 built-in Gigabit Ethernet switches, and 8 CPU core server modules. ISR 4000 models can support integrated Gigabit Ethernet, T1/E1, T3/E3, PR1, xDSL and other interfaces. To handle unified communications, the 400o ISR offers extensive edge support technology for policy-enhanced SBC, branch telephony fault tolerance, and Time Division Multiplexing gateways.
The main difference between the Cisco 4400 and 4300 Series Routers is the inclusion of dual power supply capability in the 4400 ISR Series, providing a greater level of availability. The 4321 Integrated Services Router has a 1 RU desktop package with two network interface modules, delivers as much as 100 Mbps performance, and supports 240 Digital Voice/Video Channels. The 4331 ISR Router comes in a 1 RU form factor and includes two network interface modules, provides up to 300 Mbps performance, and allows up to 360 Digital Voice and Video Channels. The 4351 Integrated Services Router has a 2 RU package with three NIMs, delivers as much as 400 Mbps performance, and supports 720 Digital Voice/Video Channels. Cisco's power-redundant 4431 model has a 2 RU form factor and includes three NIMs, provides up to 1 Gbps throughput, and allows up to 720 Digital Voice and Video Channels. Cisco's redundant-power 4431 router comes in a 2 RU form factor with three network interface modules, provides up to 2 Gbps throughput, and supports 1200 Digital Voice/Video Channels.
Cisco's 1st Generation Integrated Service Routers
Cisco's first-generation Integrated Services Routers, with more than six million products deployed, have become the industry's leading solution for small to medium-sized companies and enterprises with satellite offices to ensure high-performance, safe, and dependable access to key applications. Progent's CCIE-certified network consultants are proven experts at providing remote consulting, administrative, and troubleshooting support for Cisco 1800, 2800, and 3800 series ISR routers. Progent can assist you to upgrade to the latest release of Cisco IOS Software with the least possible service interruption to your IT operations, evaluate the security vulnerability of your router configuration, and help you to move efficiently to the latest line of Cisco ISR Generation 2 routers whenever it makes competitive sense for your company.
Cisco 1800 Integrated Services Routers
The Cisco 1800 Series of integrated services routers embed data and protection within one resilient solution for high-speed, scalable access to strategic business applications. The 1800 Series architecture has been specifically developed to satisfy the needs of small-to-medium-sized organizations, branch offices, and service provider-managed services environments for delivery of concurrent services at high speed. The integrated services systems design of the Cisco 1800 Series routers offers maximum business agility and investment protection.
Cisco's 1841 integrated services router provides substantial advantages compared to prior generations of 1700 Series routers by delivering more than a fivefold speed improvement plus built-in hardware encryption activated by an available IOS Software protection image. Cisco's 1841 device dramatically improves plug-in card slot throughput as well as capacity over the 1700 Series while still providing compatibility with more than 30 available WAN interface cards and multiflex trunk cards (VWICs-for data only on the 1841 router). The Cisco 1841 router offers further improvement of Virtual Private Network throughput with an optional Virtual Private Network acceleration module; an intrusion prevention system (IPS) and firewall functions; support for a wide range of connectivity needs, including support for integrated switch ports; plus enough speed and expansion slot capacity for ongoing network expansion and next-generation applications.
Cisco 2800 Series Routers
Designed for small to midsize businesses (SMBs) and corporate satellite offices, the Cisco 2800 Series routers consists of four basic versions: the Cisco 2801, the 2811 router, the Cisco 2821, and the 2851 router. Cisco's 2800 routers provide substantial added value compared to older models of Cisco routers at comparable prices by offering up to a five times throughput increase, as much as a tenfold increase in protection and voice speed, integrated service features, and dramatically enhanced slot speed and density while preserving compatibility with most of the almost 100 popular modules available currently for the Cisco 1700, the 2600 Series, and the 3700 Series routers.
Cisco's 2800 Series offers a range of popular protection features including a Cisco IOS Software Firewall, an intrusion prevention, IPsec Virtual Private Network, SSL VPN, powerful application inspection and control, Secure Shell (SSH) Protocol V 2.0, and SNMPv3 in a single protected solution set. Additionally, by integrating security functions within the router itself, Cisco can provide special smart protection solutions other security devices cannot, such as network admissions control for virus defense; Voice and Video Enabled VPN (V3PN) for quality-of-service enforcement when combining voice, video, and VPN; Dynamic Multipoint VPN (DMVPN); Group Encrypted Transport (GET); and Easy VPN for enabling increasingly expandable and easier to manage VPN environments.
Companies can use the 2800 Series router to create a converged IP telephony environment for as many as 96 IP telephones, and can securely deploy data, voice, and IP telephony on a single platform for their small to midsize satellite offices.
The Cisco 2800 router incorporates a built-in wireless access point for wireless LAN access, wireless Hotspot capability for shared public wireless LANs, and infrastructure services for portable WLAN telephony and for high-density sites.
Cisco 3800 Integrated Services Routers
Cisco 3800 integrated services routers are engineered for small-to-medium-sized businesses and corporate branch locations to provide companies the highest degree of network versatility, speed, and intelligence. The Cisco 3800 integrated services routers transparently incorporate advanced technologies, adaptive services, and protected enterprise communications into a single robust system. The Cisco 3800 Series routers ease deployment and management, lower network cost and complexity, and provide investment protection. 3800 Series integrated services routers feature embedded security intelligence, fast performance and high memory capacity, and high-capacity interfaces that deliver the performance, availability, and dependability necessary for scaling business-critical security, IP telephony, business video, system monitoring, and Web programs in even the most demanding enterprise environments. Built for speed, the Cisco 3800 Series routers provide multiple simultaneous services up to wired T3/E3 data rates.
The integrated services routing architecture of the Cisco 3800 router is engineered to integrate security and voice handling with advanced wireline and wireless services for rapid installation of new applications, including application layer operations, smart network services, and converged communications. The 3800 Series router supports the bandwidth requirements for multiple 100Mbps ports for every expansion slot, time-division multiplexing (TDM) interconnections, and fully integrated power sourcing to modules compatible with 802.3af PoE, while still supporting the traditional portfolio of interface modules. This enables ongoing ROI by allowing network expansion or accommodating changes in technology as the latest services are added. By combining the capabilities of multiple separate devices into one small device, the 3800 Series router significantly reduces the expense and complexity of managing remote networks.
Cisco's Midrange WAN Aggregation Routers and Service Provider Routers
Cisco’s WAN edge and service provider routers can provide enterprises with high-performance, protected head ends to manage branch office and remote user traffic and to provide service providers economical WAN edge routing. Cisco’s WAN aggregation and carrier router portfolio features the Cisco 7600 Series Routers, the ASR 1000 ASR Routers, the ASR 9000 Series Aggregation Services Routers, and the Cisco CRS-X System.
Progent's nationwide group of Cisco CCIE certified network consultants have extensive backgrounds helping enterprise businesses and ISPs to design optimal deployments and seamless expansion of Cisco's WAN edge routers. Progent's GIAC-certified information assurance experts can provide objective, third-party network security inventory assessments, stealth penetration testing and advanced SIEM solutions to help companies with Cisco's WAN aggregation routers to comply with industry guidelines and statutory mandates for IT data security and reporting.
7600 Integrated Services Routers
The 7600 Series Integrated Services router benefits from the Cisco Catalyst 6500 Series infrastructure with an NEBS-3 box, 256-Gbps crossbar switch fabric, and 30-Mpps switching speed. High availability is implemented via redundancy as well as IOS Software capabilities. Also, the Cisco 7600 router provides a broad set of high-touch network services at optical speed via various Optical Services Modules (OSMs) powered by Cisco patented Parallel Express Forwarding technology.
The 7609 Series offers the choice to use a 256-Gbps SFM or a 32-Gbps data bus, which provide performance of 30 or 15 Mpps respectively. When the SFM is used, the Cisco 7609 can in addition support distributed switching with throughput up to 168 million packets per second by using the Cisco Catalyst 6500 16-port Gigabit Ethernet network module, which is controlled by the DFC Card and the SFM.
The Cisco 7603 Series router offers only the 32-Gbps data bus option and provides 15 Mpps performance. The Cisco 7603 router does not support Cisco's distributed switching capability.
Cisco ASR 1000 Series Aggregation Services Routers
Cisco’s ASR 1000 Series Aggregation Services family of routers is designed to fill the center of Cisco’s midrange devices that focus on acting as headends at the wide area network edge. ASR 1000 Aggregation Services routers offer a small form factor, single-product solution for large businesses who need satellite office service aggregation at supergigabit Ethernet performance. ASR 1000 Aggregation Services routers incorporate a revolutionary design that combines on-board acceleration with programmable versatility in order to offer a rich set of concurrent services while preserving dependable responsiveness.
Cisco’s ASR 1000 Aggregation Services routers include Cisco’s new QuantumFlow Processor incorporating 40 custom Packet Processing Engines (PPEs) that together can support up to 160 simultaneous processor threads. This parallel CPU architecture, in conjunction with on-board acceleration for every service, allows the top-of-the-line ASR 1006 WAN Edge router to expand up to 128K hardware queues, 32K clients, 4K IP security tunnels at 10,000 sessions per second, and 2M Netflow log records. This CPU power allows Cisco’s ASR 1000 Series routers to support a variety of sophisticated services concurrently in high volume while avoiding throughput degradation that might compromise adherence to service level agreements. Examples of these advanced services include Cisco IOS Firewall, intrusion-detection services, NAT, Flexible Packet Matching, and in-line deep packet inspection. The ASR 1000 also permits tiered traffic control for applying multiple levels of Quality of Service to a packet in one pass, enhancing the user experience for next-generation IP voice and video applications.
Cisco ASR 9000 Series Aggregation Services Routers
Cisco ASR 9000 Series Routers are designed as edge routers for service providers who are required to deliver the highest quality HD multimedia services to residential, commercial, and mobile customers by offering zero downtime availability, high performance, and application awareness. All platforms in the Cisco ASR 9000 line of Aggregation Services Routers run the IOS XR operating system, a distributed operating system built for continuous uptime. Throughput of the ASR 9000 portfolio of Routers can be expanded up to 96 Tbps per chassis. the Cisco ASR 9000 Series of Aggregation Services Routers can handle Gigabit Ethernet, 10 GE, and 100 GE and have redundant fabric and power supply, power entry modules, plus backup control planes.
The Cisco ASR 9001 platform is a carrier-edge router that comes in a 6 RU package that delivers 120 Gbps of nonblocking fabric capacity. The ASR 9001 has two bays to accept port adapters for 1, 10, and 40 Gigabit Ethernet. The chassis has four 10 Gbit Ethernet enhanced Small Form-Factor Pluggable (SFP+) ports and ports for Stratum 1 clocking, building integrated timing supply (BITS), and management. The Cisco ASR 9904 Router has a 6 RU chassis and provides dense 10 and 100 GE connections in space-constrained environments. The 4-slot router can scale up to 4 Tbps of switching capacity in one chassis. The Cisco ASR 9912 platform has a 30 RU form factor with 10 line-card slots able to provide up to 550 Gbps of switching capacity. The Cisco ASR 9912 includes 2 route processors and 6+1 Fabric Cards to provide N+1 redundancy.
The Cisco CRS Carrier Routing System
Cisco's Carrier Routing System family, powered by Cisco's IOS XR high-availability software, offers carriers high-level performance and uptime. The Carrier Routing System portfolio was introduced in 2004, has been continuously enhanced, and now includes the industry's most popular multishelf core router system. To protect past investments in infrastructure, the latest Carrier Routing System models are backward compatible with earlier products.
Current product lines in the CRS family are the CRS-1, CRS-3, and CRS-X Series. Every CRS series features single-chassis 4, 8, and 16 slot units as well as multiple-chassis versions. The Cisco CRS-1 product line is built on Cisco's Silicon Packet Processor technology and delivers up to 92 Tbps throughput. Routers in Cisco's CRS-3 Series are based on Cisco's QuantumFlow Array technology and are capable of up to 322 Tbps performance. Cisco's CRS-X Routers incorporate CMOS photonics CPAK technology and scale to sustain an impressive 922 Tbps performance.
Cisco's Carrier Routing System Multichassis models can scale to support up to 72 line-card shelves that have the capability to provide 400-Gbps of non-stop performance per slot. Carrier Routing System Multichassis platforms can support up to 8 fabric shelves. Modular services cards and physical layer interface modules (PLIMs) are compatible across the whole Cisco CRS portfolio.
Older Cisco Routers Supported by Progent's Consultants
Progent's Cisco certified engineers are familiar with older routers no longer available from Cisco. Progent can show you how to support these routers and can in addition help you to rationalize and carry out migrations to newer versions. Popular Cisco routers supported by Progent include:
- Cisco 500 Series Unified Communications Routers
The Cisco 520 model Secure Router, designed to support as many as 50 users, features a 4-port 10/100 Ethernet switch and a single IOS Software image. By offering a simple yet effective array of IOS Software features, Cisco’s 520 model SR Router simplifies configuration, administration, and technical support, yet nevertheless delivers advanced security and acceleration options to match the specific needs of your business. - Cisco 850 and 870 Model Routers
Cisco's legacy 850 Series access routers are designed for small networks, recommended for as many as 10 users or for telecommuter sites where protected and economical connectivity is required. 850 Series routers deliver secure access with Stateful Inspection Firewall and IPsec Virtual Private Network support, a four-port 10/100 Ethernet switch, a secure wireless option with a single fixed antenna, and simple configuration and deployment and off-site management capabilities through Web-enabled utilities and Cisco IOS Software.Cisco's discontinued 870 Series routers are targeted for small networks with as many as 20 workers or for teleworker locations where high-quality voice/video over IP and reliable connectivity utilizing standby WAN connections are required. Cisco 870 Series routers deliver excellent performance in small workgroups plus tight security via features that include Firewall, IPsec VPN, Triple Data Encryption Standard or Advanced Encryption Standard (AES) plus DMVPN and Tunnel-less Group Encrypted Transport, an intrusion prevention system, virus protection using NAC, and enforcement of secure connection policies.
- Cisco 1700 Routers
1700 Series modular access routers are built to provide a cost-effective, standalone router solution for small and midsize businesses (SMB). 1700 routers provide versatility and ease of administration to meet demanding e-business needs such as data/voice/video/fax integration, fast wire-rate Internet connection, and powerful protection solutions. Cisco 1700 routers have been superseded by Cisco's 1800 Series of ISR routers and the Cisco 1900 Series Integrated Services G2 routers. - 2600 Routers
The 2600 Series of routers is a family of multiservice routers for branch offices, providing flexible LAN/WAN setup options, comprehensive security features, and a selection of fast processors. 2600 Series routers have been replaced by Cisco's 2800 family of ISR routers and the 2900 Series Integrated Services G2 routers. - 3700 Series Routers
The 3700 Series is a line of modular, multiservice access appliances for mid-size and large-sized office networks. With over 70 interface options, the Cisco 3700 family provides a resilient solution for data, voice video, Virtual Private Networks, and multiprotocol data routing. 3700 Series routers have been superseded by Cisco's 3800 Series of ISR routers and the 3900 ISR Generation 2 routers. - 7200 VXR Routers
The 7200 VXR Series Integrated Services router offers performance, modularity, and expandability in a small footprint with a broad range of configuration options. With processing throughput up to two mega-packets / second, adapters ranging from NxDS0 to GbE, and OC-3 along with a variety of high-touch IP services, the Cisco 7200 VXR Series Integrated Services router is a solid broadband aggregation edge device for large corporations and service providers. The Cisco 7200 VXR Series Integrated Services router provides broadband aggregation by supporting up to 16K Point-to-Point Protocol sessions per unit, voice/video/data integration via time-division multiplexer (TDM)-enabled VXR frame and voice interface adapters, IP-to-IP gateway support, and IPsec VPN scalable to 5,000 tunnels per device.
The Cisco Unified Border Element (CUBE) is a session border controller that permits Session Initiation Protocol (SIP) connectivity to an IP PSTN carrier and delivers outside-the-firewall capabilities such as SIP conferencing with voice and video recording, SIP-based call center and interactive-voice-response systems, policy-based security monitoring of voice calls, and business-to-business telepresence over SIP. CUBE is a built-in capability of Cisco IOS software that can be licensed to run on ASR 1000 Aggregation Services Routers and on many models in Cisco's ISR G2 router lines such as Cisco's 4000 Series, 3900 Series, 3800 Series, 2900 and 2800 Series, 1800 Series and 881 Series. For details about Progent's consulting and troubleshooting services for Cisco CUBE and SIP trunks, see Cisco SIP Infrastructure Solutions and CUBE Integration. Ways Progent's Consultants Can Assist Your Company to Support Cisco Router Products
Progent's Cisco Certified consultants can assist your company to design, setup, and maintain an integrated network infrastructure that can streamline operations, lower costs, and speed the path to profitability. By combining Cisco routers with Cisco Catalyst switches expertise and Cisco wireless expertise, Progent can dramatically increase the business value of your information network. Progent can provide onsite and off-site troubleshooting and can provide data center support throughout and select cities nationwide.
To see additional information about Progent's professional support for Cisco solutions, choose a topic:
- Overview of Cisco Network Support
- Timely Remote Help from a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Support
- ASA 5500-X Firewalls with Cisco Firepower: Configuration and Troubleshooting Support
- Cisco ASA 5500 Firewalls Consulting Help
- PIX 500 Firewall Maintenance Expertise
- Cisco Wireless Consulting Expertise
- Aironet Wireless APs Consulting Expertise
- Cisco Small Business 100, 300 and 500 WiFi APs Deployment Expertise
- Cisco WiFi Controllers Consultants
- Meraki Wireless Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Cisco Wireless IP Phone Configuration
- Cisco Jabber Consulting and Support Expertise
- Cisco Catalyst Switches Deployment Services
- Cisco Nexus Switches Consulting and Support Services
- Meraki Switches Configuration and Maintenance Services
- Cisco VPN and Security Integration Support
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Design Expertise for Cisco-based Datacenters
- Infrastructure Design Consulting for Internet Service Providers
- Centralized Network Management Technologies for Cisco Infrastructure
An index of content::
Technical Consultant wi-fi controller
CCNP Expert Certified Technology Consulting wireless controller
Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Microsoft Office XP Information Technology Consulting Companies
Microsoft Office 2003 Consulting
To provide economical network support for small companies, Progent offers comprehensive IT outsourcing plans that offer small organizations quick access to network expertise without requiring you to recruit, train, and maintain a large full-time IT team. Progent’s IT outsourcing packages offer you an affordable way for creating a secure and reliable environment for your favorite Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.
IT Consultants ISA Server
Microsoft ISA 2004 Server Integration Services
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing corporate security designs for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and deploy an installation of ISA Server 2004 that meets your IT protection needs without restricting your network.
Network Consultants Online Wireless Site Survey
802.11x Wi-Fi Site Survey Configuration
Progent’s Wireless Site Survey makes it easy to design and implement a wireless LAN optimized for your environment, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive onsite service.
WatchGuard Firebox T55 Firewall Security Auditing
Security Firms WatchGuard Fireware
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Azure and iPhone integration Specialist
Microsoft Azure Storage Programming Companies
Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Jabber Voice Messaging Online Support Services
Professional Jabber Screen Sharing
Progent's Jabber consultants offer online or on-premises support to help businesses of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for the technologies that go into creating a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
ProSight Virtual Server Private Cloud Hosting Technology Professional
ProSight VM Hosting Consulting
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in a solution that delivers the maximum level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Automated Server Management Technical Consultant
ProSight Patch Management Automation On-site Technical Support
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to impact your business.
Consultants Sun Solaris Remote
Solaris Remote Specialists
Progent offers national remote phone support and consulting services for companies that run UNIX or Linux environments or whose IT systems include a mix of UNIX and Microsoft technology. Remote technical support offers optimum leverage for your IT budget by preserving client productivity and shortening the time billed for network repair services. Sophisticated remote support utilities and experienced service specialists and engineers combine to enable Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISSP premier security professionals to assist with the toughest system problems.
Network Consultant Citrix FlexCast
Citrix virtual desktops Specialists
For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the strategic impact of your IT system; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to follow best practices to manage XenDesktop efficiently.
Microsoft Windows 2000 Remote Support Services
Microsoft Windows 2000 Integration
Progent's certified Windows 2000 Server experts can provide computer help and information technology consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include system design, installation, documentation, local and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
ISA Server Technology Professional
ISA 2004 Engineer
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your company requires.
Midsize Office Computer Service Companies
Midsize Company Computer Installation
Progent offers network services for mid-size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an underserved part of the market for IT consulting services. The overhead and service access models of major third-party service organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information network whose advanced technology and sophistication are often comparable to the networks of far larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive server monitoring, significantly lowers the network maintenance costs of a small-medium business while offering the mid-size organization with enterprise-level service from certified, IT consultants with background in a wide range of midsized business technologies. If your mid-sized company or small business is searching for levels of IT support appropriate for a mid-size organization without budgeting enterprise costs, you need Progent.
Consulting Apple macOS and OS X
Apple macOS and OS X Consultants
Progent's experts can provide Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your organization's business goals.
Open Now Cisco Certified Help and Support Wireless
8500 Wireless Controller Support
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Microsoft Exchange Server 2010 Upgrade Engineers
Consulting Microsoft Exchange Server 2010 Migration
Progent can provide expert support for every step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project planning, specification of new software and hardware needed, suggested sourcing, pilot testing at customer location or at Progent's testing facility, managing temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and training for customer's IT group and users.
24-7 ProSight Network Health Audit Consultants
Network Asset Report Consultants
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include simpler management, better compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime.
Microsoft Certified Expert Word Technical Consultant
Microsoft ERP Online Help
Progent's team of application experts offer in-depth consulting, custom development, deployment help, and webinar training for popular applications covering key areas including ERP, general accounting, management analytics, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting support remotely, Progent can assist small businesses throughout the U.S. to avoid the time and expense related to travel and on-site activity without sacrificing the high quality of consulting services.
Excel for Mac Technical Support
Microsoft Lync for Mac Professional
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that mix Mac with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.
64-bit Upgrade Remote Troubleshooting
64-bit Server Remote Technical Support
Progent’s Microsoft-premier engineers can assist you to update your workstations from 32 to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit PC desktop processing, design an efficient migration strategy that reduces business interruptions, and offer inexpensive, expert online support to assist your organization to install 64-bit PC desktop operating systems and application programs on your current computers.
Meraki MR66 Access Point Onsite Technical Support
24 Hour Meraki MR62 Access Point Specialist
Progent's Cisco Meraki wireless AP consultants provide online and on-premises support services to help organizations of any size to plan, install, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and firewalls to create a seamless network infrastructure that provides the same connectivity, responsiveness, security, ease of management and availability for wired and wireless clients regardless of their location or device.
SharePoint 2019 Migration Technology Consulting
Support Services SharePoint 2019 Hybrid Architecture
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet solution.
Top Quality Technology Consulting Services Office 365 and Android
Integration Services Hybrid Office 365 solutions
Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
Microsoft SQL Specialist
Microsoft T-SQL Reporting
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and using company data and analytical programs in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in planning and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
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