Cisco Network Consulting
IOS Router Support Services
From CCIE Premier Professionals
As technology advances, the difference between routers and switches has grown less clear. Fundamentally, routers are Layer 3 (L3) devices designed to connect different networks. A common example is connecting a small business network to the Internet via DSL. Switches are Layer 2 (L2) devices that interface client devices within a network. Generally, routers rely on CPUs to steer data based on sophisticated algorithms, offering versatility at the cost of throughput. Switches, on the other hand, depend upon largely fixed hardware designs to steer data at the highest possible speed. Today's routers usually come with L2 switching capability, and many of today’s switches have L3 routing capability. Routers offered by Cisco, the producer of 90% of the industry's routers, have advanced significantly in capability and performance and Cisco now makes an extensive product line that features routers engineered to meet the requirements of users ranging from individual telecommuters to nationwide ISPs.
The most recent Integrated Services Routers from Cisco offer the performance and integrated functionality to manage data voice and video as well as virtual environments while at the same time providing fault tolerance, web-based administration, seamless expandability, and advanced protection. These routers allow your business to build a solid foundation for an information network that can grow seamlessly as you add more employees, open extra sites, configure additional functions, give access to your network to clients and vendors, and build an expanding mobile workforce. Progent’s Cisco certified CCIE network consultants offer fast and economical online support to help your company to plan, configure, manage, upgrade, and support Cisco's most advanced router technology and can help you to support your legacy routers or migrate efficiently to Cisco’s current router products.
Cisco Routers Designed for Small Companies and Remote Offices
Cisco’s routers for smaller businesses and remote offices provide affordable and reliable entry-level alternatives that enable small sets of users to have safe connectivity to wide area networks. All these fixed-configuration desktop routers include at minimum four Ethernet ports with Wi-Fi options and built-in firewall for enhanced security. Designed for simple installation, administration, and support, Cisco’s small business routers minimize ownership costs by lowering acquisition and operational expenses. Progent’s online support specialists have in-depth backgrounds providing immediate and affordable technical help for small organizations to configure and support these routers, and Progent’s Cisco-certified CCIE network consultants can help you to determine ways these routers can add to the business value of your IT network.
Cisco Small Business RV Series VPN Routers
Cisco's affordably priced RV Series Routers are designed to provide small businesses with VPN technology that permits remote users to connect to a network securely. Devices in the RV Series VPN Routers can handle up to 100 VPN tunnels, incorporate 4 to 16-port Ethernet switches, have integrated firewalls with sophisticated data encryption, and support web-based configuration for easy set up and management. All RV Series devices accommodate fast Ethernet and several models support Gigabit Ethernet. Wireless models are available. These VPN routers do not incorporate Cisco’s IOS software.
Cisco’s RV041 model Dual WAN VPN Router includes a 4-port 10/100 switch and can securely support up to 50 branch offices or online workers via Internet Protocol Security or Point-to-Point tunneling protocol. Cisco's G version supports Gigabit Ethernet. The Cisco RV082 model Dual WAN VPN Router features an 8-port 10/100 Ethernet switch and can manage 100 remote offices or off-site workers via full IPsec VPN tunneling. The Cisco RV016 Multi WAN VPN Router has 16 switched 10/100 Ethernet ports, accommodates 100 online connections, and allows as many as 7 ports to be set up for load balancing or for service provider failover to ensure non-stop Internet access.
Cisco's newer devices in the expanding family of RV Series VPN Wired/Wireless Routers include the RV120W wired/Wireless-N VPN Firewall with a 4-port switch and support for up to 10 VPN connections, the RV180W wired/Wireless-N VPN Router with a 4-port Gigabit switch and support for 12000 Concurrent sessions and 10 VPN connections, the low-cost RV215W Wireless Router with a 4-port switch and a USB port to enable WAN connections, and Cisco's 325 RV325 Dual Gigabit WAN VPN Router with a built-in a 14-port Gigabit switch and Dual Gigabit WAN ports for business continuity plus USB connections using 3G and 4G modems for broadband failover.
Cisco 800 Series ISR Routers
Cisco's extensive line of 800 Series ISR routers consists of desktop, fanless appliances designed and priced for small businesses, branch locations, retail shops, telecommuters, and customers of broadband service providers. A wealth of devices in the 800 family of routers have been developed with various options over many years. Cisco's 881 line of ISR routers exemplifies the vast array of options available within Cisco's 800 Series product family. Models in Cisco's 881 router portfolio can enable converged media networks by delivering IP voice and video, wireless and data in a single integrated appliance. Advanced data protection can include encryption, VPN tunneling, firewall, and URL filtering. For survivability, available options for Cisco 881 routers include redundant WAN connections or support for landline high-speed WAN connections such as DSL plus multiple different 3G and 4G wireless connections all built into a single desktop appliance.
The baseline Cisco 881 router includes a 4-port fast Ethernet managed switch that delivers 15 Mbps performance, support for 20 users, two-port integrated Power over Ethernet, and IPv6 support. Cisco's 881W router includes 802.11g/n Wi-Fi. Cisco's 881 SRST router features four FXS ports and 1 FXO port for PSTN fallback with Cisco SRST. With a Cisco Unified Border Element (CUBE) feature license, the Cisco 881 ISR router allows SIP trunking as a replacement for outdated Primary Rate Interface (PRI) lines or foreign exchange-office (FXO) voice connectivity to a PSTN carrier. CUBE-based SIP trunks also connect offsite call agents in Cisco Call Center environments.
Cisco Integrated Services G2 Routers
Cisco's Integrated Services Generation 2 routers are designed to provide branch offices of large businesses with advanced collaboration, virtualization, protection, and reliable connectivity. Integrated Services G2 routers feature an architecture that preserves past investments in modules for first-generation Integrated Services Routers and reduces down-the-line costs by permitting easy upgrades to new modules when they are developed. In comparison to previous Integrated Services Routers, Cisco's Integrated Services Generation 2 routers feature 2-7 times higher throughput, substantially more, and easier support. All Cisco ISR Generation 2 routers support Gbit switching and incorporate multi-core processors and ultra-fast fabric for higher throughput. Integrated Services Generation 2 routers also support smart power control for better energy efficiency.
A notable innovation with Integrated Services G2 routers is the Cisco IOS Software Universal image which contains all of the Cisco IOS technology sets so that you can rapidly authorize and deploy extra functions as required without having to acquire and transfer a new IOS Software image over to yourCisco router. Progent's team of CCIE-certified network engineers can provide proven skills to help your business to plan, implement, and support multi-location installations of Cisco ISR Generation 2 routers that improve satellite office efficiency and reduce the price of expansion and maintenance.
1900 ISR G2 Routers
Cisco 1941 and 1941W Integrated Services G2 routers include on-board encryption, optional Cisco IOS firewall, Cisco IOS intrusion prevention, and up to 11 modular LAN switches. The Cisco 1941W ISR router provides an WiFi access point that allows wireless access to high-bandwidth data, voice, and video via Multi-Input, Multiple-output support that expands the range of current 802.11a/b/g clients. Connectivity alternatives for the 1900 Series Integrated Services G2 routers include T1/E1, ADSL/SDSL, 3G, and Gigabit Ethernet.
In comparison to the previous generation 1841 Integrated Services router which they are designed to substitute for, the 1900 Integrated Services G2 routers include 256 megabytes vs. 32 of CompactFlash memory as a default, and this can be expanded to 4GB compared to 128 megabytes. Standard dynamic RAM capacity is 256 MB instead of 128 and maximum DRAM capacity is 2.25 gigabytes compared to 384 MB. Unlike the 1841 router, the Cisco 1941 and 1941W ISR G2 routers feature a USB console instead of the older DB-9 connector and has an add-in slot for the new Internal Services Module rather than a slot for the older and slower AIM module. In contrast to higher end Integrated Services G2 routers, the Cisco 1941 and 1941W ISR G2 routers do not support redundant power supplies or add-in slots for Packet Voice and fax DSP Modules.
Cisco 2900 Integrated Services G2 Routers
2900 ISR G2 Routers are released in four versions which are intended as upgrades to the models in Cisco’s successful 2800 router series. Cisco’s 2900 ISR G2 routers include on-board hardware encryption acceleration, voice and video ready Digital Signal Processor slots, optional firewall, Cisco IOS intrusion prevention, voice mail, and from 16 up to 50 modular Ethernet switchports. The integrated encryption hardware provides IPsec and Secure Sockets Layer VPN for protected off-site connections and is dramatically higher performing than the AIM modules available with Cisco 2800 routers. The high-end Cisco 2951 Integrated Services G2 router supports 600 SIP sessions. Connectivity options include T1/E1, T3/E3, ADSL and SDSL, plus GE.
2900 Series ISR G2 routers support Cisco’s Enhanced EtherSwitch Service Modules, offering high-performance features that match Cisco’s Catalyst 2960 and 3650-E Series Switches. Compared to the older 2821 ISR router that the Cisco 2921 ISR G2 router is designed to replace, the Cisco 2921 router is offered standard with 256 MB vs. 64 megabytes of flash memory and can be expanded to 4 gigabytes vs. 256 MB. Default dynamic RAM size is 512 megabytes vs. 256 MB and maximum dynamic RAM size is 2.5 GB instead of only 1.
Cisco 3900 Series Integrated Services G2 Routers
Cisco has released four platforms for the high-end 3900 Series Integrated Services G2 router, the 3925, 3945, 3925E, and 3945E. These models deliver the top throughput and slot densities in Cisco’s Integrated Services G2 family and can accept high-speed digital signal processors for the most resource-intensive voice/video environments, accelerated hardware encryption, a wide selection of interface alternatives, a maximum 98 modular Ethernet LAN switches, and up to 2,500 Session Initiation Protocol sessions. To protect your investment, the Cisco 3900 Integrated Services G2 routers support the Cisco Services Performance Engine (SPE), a versatile motherboard that can be replaced easily to enhance throughput without forcing you to purchase another device. As with other Integrated Services G2 routers, Cisco’s 3900 family also protects previous network investments by being compatible with most of the service modules from first-generation Cisco ISR routers. For improved fault tolerance, Cisco 3900 Integrated Services G2 offer two integrated power supplies.
Compared to the previous model 3825 Integrated Services router that the Cisco 2921 ISR G2 router is designed to replace, the Cisco 3925 router is shipped by default with 256 MB as opposed to 64 megabytes of flash memory and can be expanded to 4GB compared to 256 MB. Standard DRAM size is 1 gigabyte vs. 256 megabytes and maximum dynamic RAM capacity is 4 GB vs. 1 gigabytes.
4000 Series ISR Routers
The Cisco 4000 Series ISR Routers are modular and expandable platforms intended for organizations with multiple branch offices and remote users requiring direct access to in-house data centers as well as public clouds across VPNs and the Internet. The 4000 series provides the throughput required for hybrid WAN environments to accommodate mobile workers, Cloud-based services, and HD multimedia applications by using WAN optimization, deep packet inspection, and advanced traffic-management techniques. Devices in Cisco's 4000 product line are powered by Cisco's IOS XE operating system, come in a 1RU or 2RU form factor, can handle Up to 2 Gbps of traffic, and can have up to 3 network interface slots, 2 service module slots, 4 built-in Gigabit Ethernet switches, and 8 CPU core server modules. ISR 4000 models can support integrated Gigabit Ethernet, T1/E1, T3/E3, PR1, xDSL and other interfaces. For unified communications, Cisco's 400o ISR provides comprehensive edge support for SBC, branch telephony survivability, and Time Division Multiplexing gateways.
The major difference between Cisco's 4400 ISR and 4300 Series Routers is the inclusion of redundant power supply support in the 4400 Series, providing a higher degree of availability. The 4321 ISR Router comes in a 1 RU desktop package and includes two network interface modules (NIMs), provides up to 100 Mbps throughput, and supports 240 Digital Voice/Video Channels. The 4331 ISR Router has a 1 RU form factor and includes two NIMs, delivers up to 300 Mbps performance, and allows up to 360 Digital Voice and Video Channels. The 4351 ISR Router comes in a 2 RU form factor with three NIMs, delivers up to 400 Mbps performance, and allows up to 720 Digital Voice/Video Channels. Cisco's power-redundant 4431 Integrated Services Router comes in a 2 RU package and includes three network interface modules, offers as much as 1 Gbps throughput, and allows up to 720 Digital Voice/Video Channels. Cisco's redundant-power 4431 router has a 2 RU package and includes three network interface modules, offers as much as 2 Gbps throughput, and can handle 1200 Digital Voice/Video Channels.
Cisco's First Generation Integrated Service Routers
Cisco's first-generation Integrated Services Routers, with more than 6M products in operation, have become the world's most popular technology for small companies and enterprise branch offices to ensure fast, secure, and reliable connectivity to key applications. Progent's CCIE network consultants are proven experts at delivering online consulting, administrative, and troubleshooting services for Cisco 1800, 2800, and 3800 family ISR routers. Progent can help you to upgrade to the current version of Cisco IOS Software with the least possible service interruption to your network, evaluate the security profile of your existing router configuration, and assist you to migrate efficiently to the latest line of Cisco ISR Generation 2 routers whenever it is appropriate for your company.
Cisco 1800 Integrated Services Routers
The Cisco 1800 Series of routers embed data and security within a single resilient system for high-speed, scalable delivery of strategic business applications. The 1800 Series architecture has been specifically engineered to meet the requirements of small-to-medium-sized organizations, branch offices, and service provider-managed services applications for access to simultaneous services at high speed. The integrated systems architecture of the Cisco 1800 Series routers offers maximum business agility and fast ROI.
The Cisco 1841 router offers important benefits compared to prior generations of Cisco 1700 Series routers by delivering more than a fivefold performance increase and integrated hardware encryption enabled by an available IOS Software security image. The 1841 integrated services router significantly improves interface card slot throughput as well as density over the 1700 Series routers while still providing compatibility with dozens of available Wide Area Network interface cards (WICs) and multiflex trunk cards (VWICs-for data only). The 1841 integrated services router offers further improvement of Virtual Private Network performance via an optional VPN acceleration add-in; an intrusion prevention system and firewall functions; support for a wide array of interface requirements, such as support for optional integrated switch ports; and enough speed and expansion slot density for ongoing network expansion and next-generation applications.
Cisco 2800 Series Routers
Targeted at small to medium-sized businesses (SMBs) and corporate branch offices, the Cisco 2800 Series comprises several basic versions: the 2801 router, the Cisco 2811 route, the Cisco 2821, and the Cisco 2851 router. Cisco's 2800 routers provide significant added value vs. prior generations of Cisco devices at comparable price points by offering up to a five times performance increase, as much as a 10x increase in protection and voice speed, built-in service options, and dramatically increased slot speed and capacity while maintaining compatibility with most of the more than 90 popular modules in use currently for the 1700 Series, the 2600 Series, and the Cisco 3700 routers.
The Cisco 2800 Series provides an array of common protection functions including a Cisco IOS Software Firewall, an intrusion prevention, IP security Virtual Private Network, SSL VPN, powerful application inspection and control, Secure Shell Protocol V 2.0, and Simple Network Management Protocol (SNMPv3) in a single protected solution set. Additionally, by integrating security features directly into the router, Cisco can enable special intelligent security functions other security devices can't, such as NAC for antivirus protection; Voice and Video Enabled VPN (V3PN) for quality-of-service enforcement when combining voice, video, and VPN; Dynamic Multipoint VPN (DMVPN); Group Encrypted Transport (GET); and Easy VPN for supporting more scalable and easier to manage VPN networks.
Companies can use the Cisco 2800 Series router to create a converged IP telephony network for as many as 96 IP phones, and can safely deploy data, voice, and IP telephony on one router for their small to midsize satellite offices.
The 2800 router supports an integrated wireless access point for wireless network access, Wi-Fi Hotspot capability for shared public wireless networks, and infrastructure services for portable wireless LAN telephony and for larger locations.
Cisco 3800 Series Integrated Services Routers
3800 Series integrated services routers are engineered for small and midsize organizations and corporate branch locations to offer companies the highest levels of network versatility, performance, and functionality. The Cisco 3800 Series integrated services routers seamlessly integrate advanced technologies, smart services, and secure enterprise communications into a single resilient platform. The Cisco 3800 Series routers ease deployment and management, lower network cost and complexity, and provide investment protection. The Cisco 3800 Series routers offer embedded security intelligence, fast performance and high memory capacity, and high-density interfaces that provide the speed, availability, and dependability necessary for building mission-critical security, IP telephony, high-volume video, network analysis, and Web programs in even the most demanding corporate environments. Built for performance, the Cisco 3800 integrated services routers deliver multiple concurrent services that match wire-speed T3/E3 rates.
The proprietary routing technology of the Cisco 3800 Series router is built to integrate protection and voice handling with advanced wireline and wireless support for rapid installation of new applications, including application layer functions, smart network services, and unified communications. The Cisco 3800 integrated services router supports the bandwidth demands of several 100Mbps interfaces for every expansion slot, time-division multiplexing connections, and fully integrated power distribution to modules supporting 802.3af PoE, while still accommodating the traditional selection of interfaces. This permits ongoing return on investment by allowing network expansion or adapting to changes in technology as new applications are deployed. By integrating the functions of several separate devices into a single small unit, the 3800 Series router significantly reduces the expense and hassle of managing wide area networks.
Cisco's Midrange WAN Edge Routers and Service Provider Routers
Cisco’s WAN edge and service provider routers offer enterprises with high-performance, protected head ends to manage branch office and off-site traffic and to offer carriers cost-optimized WAN edge solutions. Cisco’s WAN aggregation and carrier router portfolio features the Cisco 7600 Series Routers, the ASR 1000 Series Aggregation Services Routers, the ASR 9000 Series Aggregation Services family, and the Cisco Carrier Routing System.
Progent's national team of Cisco CCIE certified network experts have in-depth backgrounds working with global businesses and service providers to design optimal deployments and seamless upgrades of Cisco's midrange and carrier-class routers. Progent's GIAC-certified information assurance experts can provide unbiased, third-party security vulnerability evaluations, penetration testing and comprehensive Security information and Event Management (SIEM) solutions to help companies that use Cisco's WAN aggregation routers to meet business standards and government mandates for network information protection and reporting.
Cisco 7600 Series Integrated Services Routers
The Cisco 7600 Series router benefits from the Cisco Catalyst 6500 Series infrastructure by using an NEBS-3 box, 256-Gbps crossbar, and 30-Mpps switching speed. Fault tolerance is implemented through logic and hardware redundancy plus IOS Software capabilities. In addition, the 7600 router provides a broad array of high-touch IP network services at optical speed through various Optical Services Modules (OSMs) powered by Cisco proprietary Parallel Express Forwarding technology.
The 7609 router offers the option to select a 256-Gbps Switch Fabric Module or a 32-Gbps bus, delivering switching performance of 30 Mpps or 15 Mpps respectively. If the Switch Fabric Module is installed, the Cisco 7609 Series can in addition support distributed switching with performance up to 168 Mpps by using the Cisco Catalyst 6500 16-port Gbit Ethernet network card, which is controlled by the DFC Card and the SFM.
The Cisco 7603 router offers only the standard 32-Gbps bus version and provides 15 Mpps performance. The Cisco 7603 Series router does not offer Cisco's distributed switching.
Cisco ASR 1000 WAN Edge Routers
Cisco’s ASR 1000 WAN Edge line of routers is positioned in the middle of Cisco’s midrange devices that focus on aggregating services at the wide area network edge. Cisco’s ASR 1000 Series Aggregation Services routers provide a small form factor, multi-function solution for enterprises who need branch office aggregation at multigigabit Ethernet performance. ASR 1000 routers incorporate an innovative architecture that mixes hardware acceleration with software versatility in order to offer a rich set of concurrent services while preserving dependable performance.
ASR 1000 WAN Edge routers feature Cisco’s proprietary QuantumFlow Processor incorporating 40 custom Packet Processing Engines (PPEs) that together can handle up to 160 concurrent processor threads. This parallel CPU architecture, combined with hardware acceleration for every service, enables the top-of-the-line ASR 1006 WAN Edge router to expand up to 128 queues, 32K clients, 4K IPsec VPN tunnels at 10K sessions per second, and 2M Netflow records. This CPU power permits ASR 1000 Series Aggregation Services routers to support a variety of advanced services concurrently in high volume while avoiding throughput decay that might threaten adherence to service level agreements. These services include Cisco IOS Firewall, intrusion-detection services, NAT, Flexible Packet Matching, and in-line deep packet inspection. The ASR 1000 also allows tiered traffic management for applying multiple levels of QoS to a data packet in one operation, enhancing the user experience for next-generation multimedia applications.
Cisco ASR 9000 Series Routers
Cisco ASR 9000 Series Aggregation Services Routers are intended as edge routers for carriers who need to support the highest quality HD multimedia services to residential, business, and mobile customers by providing non-stop availability, high speed, and application awareness. All models in Cisco's ASR 9000 portfolio of Routers run the IOS XR operating system, a distributed operating system designed for continuous availability. Throughput of the Cisco ASR 9000 portfolio of Routers can be expanded up to 96 Tbps per chassis. the Cisco ASR 9000 Series of Routers can handle Gigabit Ethernet, 10 GE, and 100 GE and feature redundant fabric and power modules, power entry modules, plus redundant control planes and switch fabric.
The Cisco ASR 9001 model is a carrier-edge router in a 6 RU package with 120 Gbps of nonblocking fabric capacity. The ASR 9001 has two bays to accept adapters for 1 Gigabit, 10 Gigabit, and 40 Gigabit Ethernet. The chassis has four 10 Gbit Ethernet enhanced Small Form-Factor Pluggable (SFP+) ports as well as ports for GPS clocking, BITS, and management. The ASR 9904 Router has a 6 RU chassis and offers dense 10 and 100 Gigabit Ethernet connectivity in space-limited environments. The 4-slot router can scale up to 4 Tbps of switching capacity in a single chassis. The Cisco ASR 9912 Router comes in a 30 RU form factor with 10 line-card slots that can support up to 550 Gbps of throughput. The Cisco ASR 9912 Router incorporates 2 route processors and 6+1 Fabric Cards to provide N+1 redundancy.
The CRS Carrier Routing System
Cisco's Carrier Routing System product line, powered by Cisco's IOS XR self-healing operating system, gives service providers high-level capacity and uptime. The Cisco CRS portfolio was introduced in 2004, has been continuously improved, and currently includes the world's most widely deployed multichassis network core router. To protect existing capital investments in network infrastructure, the latest CRS platforms are backward compatible with previous products.
Current product lines in Cisco's Carrier Routing System family are the CRS-1, CRS-3, and CRS-X Series Routers. Each Carrier Routing System series features single-shelf 4, 8, and 16 slot units as well as multi-shelf models. Cisco's CRS-1 Series is based on Cisco's Silicon Packet Processor and offers as much as 92 Tbps throughput. Products in Cisco's CRS-3 Series are based on QuantumFlow Array technology and are able to deliver up to 322 Tbps performance. Cisco's CRS-X Series Routers use CMOS photonics CPAK technology and have the ability to deliver an impressive 922 Tbps performance.
Cisco's CRS Multichassis platforms can scale from 2 to 72 line-card shelves that have the capability to provide 400-Gigabit per second of uninterrupted operations for each slot. Carrier Routing System Multichassis platforms can accommodate up to 8 fabric shelves. Modular services cards (MSCs) and PLIMs are compatible across the whole Carrier Routing System product line.
Legacy Cisco Routers Supported by Progent's Experts
Progent's CCIE engineers are experienced with older Cisco routers that are no longer offered by Cisco. Progent can show you how to support these older routers and can also help you to plan and carry out upgrades to newer versions. Older Cisco routers supported by Progent include:
- Cisco 500 SR Line of Routers
Cisco’s 520 model SR Router, built to handle up to 50 users, includes a 4-port 10/100 Ethernet switch and one IOS image. By offering a limited but powerful set of Cisco IOS control software services, Cisco’s 520 SR Router simplifies configuration, management, and technical support, but still provides advanced protection and acceleration options to match the specific requirements of your organization. - Cisco 850 and 870 Unified Communications Routers
Cisco's legacy 850 Series access routers are targeted at small offices, ideal for as many as 10 users or for telecommuter sites where protected and economical access is needed. 850 Series access routers deliver secure access with Stateful Inspection Firewall and IP security VPN services, a four-port 10/100 switch, a protected wireless option with an antenna, plus easy configuration and integration and off-site administration features through Web-based utilities and IOS Software.Cisco's discontinued 870 routers are targeted for small offices with as many as 20 workers or for telecommuter environments where high-quality VoIP and video and reliable access utilizing backup WAN links are required. 870 Series access routers offer high throughput in small offices as well as enhanced security through features that include stateful Inspection Firewall, IPsec VPN, Triple Data Encryption Standard (3DES) or Advanced Encryption Standard (AES) as well as DMVPN and Tunnel-less Group Encrypted Transport, IPS, antivirus support using Network Admission Control, and enforcement of secure connection policies.
- 1700 Routers
Cisco 1700 Series routers are built to deliver a cost-effective, standalone router solution for small and medium-sized businesses (SMB). Cisco 1700 Series routers provide flexibility and manageability to satisfy complex e-business requirements such as multiservice data/voice/video/fax integration, high-speed wire-rate Internet connection, and powerful protection options. 1700 Series routers have been superseded by Cisco's 1800 Series of ISR routers and the 1900 ISR G2 routers. - Cisco 2600 Series
The Cisco 2600 Series is a family of modular routers for branch networks, providing a wealth of LAN and WAN configurations, multiple protection capabilities, and a range of high performance processors. Cisco 2600 routers have been replaced by Cisco's 2800 Series of ISR routers and the Cisco 2900 Series Integrated Services G2 routers. - Cisco 3700 Series
The Cisco 3700 Series is a line of access appliances for medium and large-sized offices. Supported by over 70 interface options, the Cisco 3700 family provides a resilient solution for data, voice and video, VPNs, and mixed-protocol routing. Cisco 3700 routers have been superseded by Cisco's 3800 Series of integrated services routers and the Cisco 3900 Integrated Services G2 routers. - 7200 VXR Series Routers
The Cisco 7200 VXR Integrated Services router delivers performance, modularity, and scalability in a compact form factor with a wide selection of deployment options. With processing speeds as high as two mega-packets per second, adapters ranging from NxDS0 to 1 GigE, and OC-3 as well as a variety of high-volume IP services, the 7200 VXR Series router is a solid broadband aggregation WAN and MAN edge device for large corporations and service providers. The Cisco 7200 VXR Series router provides services aggregation by handling up to 16,000 PPP sessions per unit, mixed-media integration via time-division multiplexer (TDM)-enabled VXR frame and voice interface adapters, IP-to-IP gateway support, and IPsec VPN expandable to 5K tunnels per device.
The Cisco Unified Border Element (CUBE) is a session border controller that permits Session Initiation Protocol (SIP) connectivity to an IP PSTN service provider and enables outside-the-firewall capabilities such as SIP-based conferencing with multimedia recording, SIP call center and interactive-voice-response (IVR) systems, policy-based security evaluation of voice calls, and business-to-business telepresence over SIP. CUBE is a built-in feature of IOS available via license to run on Cisco's ASR 1000 routers as well as various models within Cisco's Integrated Services Router (ISR) G2 lines such as the 4000 Series, 3900 and 3800 Series, 2900 and 2800 Series, and 1800 Series. For details about Progent's consulting and troubleshooting support for Cisco Unified Border Element (CUBE) and SIP trunks, visit SIP Infrastructure Solutions and Cisco CUBE Integration. Ways Progent Can Assist You with Cisco Router Products
Progent's CCIE Certified consultants can assist your company to design, configure, and maintain an integrated network infrastructure that can streamline processes, lower costs, and speed the path to productivity. By teaming Cisco routers with Cisco Catalyst switches expertise and Aironet wireless integration, Progent can significantly enhance the business value of your connectivity environment. Progent offers on-premises and remote support and offers data center support throughout and select cities nationwide.
To see additional details about Progent's consulting help for Cisco networking products, select a topic:
- Overview of Cisco Expertise
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Progent’s Microsoft-certified experts can provide companies of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, teams and information. SharePoint provides a common location for your workers or clients to access, manage, share and interact with useful information, files, and applications and to communicate with other people. SharePoint enables faster and more intelligent decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help you to manage your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
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For large organizations, Progent can supplement in-house network support groups by providing extensive experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level support for multi-site office environments powered by Enterprise Windows 2000. Progent can provide field consultants and specialists to assist with a campus relocation or office move, or a system architect to help with setting up or utilizing an Internet Data Center or co-location site.
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Microsoft SQL Server Outsourcing
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Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing company information and database programs in environments ranging from mobile devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
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Support for Server Consolidation
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Server proliferation wreaks havoc on IT budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and faster return on investment, more leveraged utilization of servers, streamlined operations, increased system availability, and easier manageability. Common uses for virtual machines include resource consolidation, economical hosts for mission-critical legacy applications running on obsolete operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
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Midsize Company Integration Consultants
Progent offers technical services for medium size companies who have 100 to 250 system users. The mid-size business or work group has traditionally been an underserved part of the market for network support expertise. The cost structures and service delivery models of major outside service organizations make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose complexity and sophistication are frequently similar to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 server monitoring, significantly reduces the network maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, world-class experts with background in a wide array of small business technologies. If your mid-sized organization or small business is searching for levels of IT support needed for a medium size office without budgeting big-company prices, call Progent.
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Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management, staff, develop a corporate-wide security strategy, streamline network management, help with application development, and generate and validate a DR/BC plan.
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If your company does not require immediate online help but you think you will require technical services with your information system soon, you can save time and money and guarantee that the right expertise will be available when you need it by contacting a Progent sales agent and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
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Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications consultants offer online and onsite support to assist your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration.
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SCCM Software Inventory Computer Consultants
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System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, allows safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
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Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
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Microsoft SCOM 2012 Migration Specialists
Operations Manager Migration Configuration
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues detected by SCOM 2012.
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Sun Solaris Remote Troubleshooting
UNIX Professional
If your business network combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your operating systems to coexist for simple management, transparent dataflow, high dependability, enhanced performance, and strong security. Progent's Sun Solaris and MS Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk services.
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Setup and Support for Small Business WAP361
Cisco Experts Small Business 100 AP Network Engineer
Cisco's Small Business family of wireless access points are Linux-powered units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises integration and troubleshooting support to help you to plan, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
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Citrix XenCenter Technology Professional
Progent's Citrix-authorized engineers can assist you to evaluate the business advantages of XenServer as well as additional Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current XenServer environment and help you to enhance resource utilization, performance, security and compliance, uptime, and recoverability.
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Information Risk Assessment Specialist
Progent has created several security packages intended to deliver larger corporations an objective and comprehensive network security evaluation from a group of certified security consultants. All Progent's security assessment bundles incorporate a collection of procedures including automated scans from within and from outside the company firewall, expert interpretation of scanned data by accredited security consultants, creation of a paper explaining the findings, plus a live concise executive outbrief and a detailed interactive outbrief for internal network administrators.
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Microsoft Exchange 2007 Consultants
Exchange 2007 Edge Server Specialist
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your move quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.
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Onsite Technical Support for Exchange 2016 Public Folders
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Progent can help your business in all facets of your migration to Exchange 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Certified Partner Systems Management Server Network Consulting Onsite Technical Support
Remote Network Monitoring Integration Support
Microsoft Operations Manager Computer Consultant
Remote 24x7 network monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can afford a degree of protection that was previously limited to enterprises. Progent can provide several RMM options delivered as economical service packages designed to help you to identify and resolve a an array of IT network issues before they can hurt your business.
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Operations Manager Case Studies
Microsoft Operations Manager Case Study
Before Progent’s MOM-based solution, system issues were approached reactively, after users were impacted by them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent is now able to ward off system problems before they grow to be critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class availability, safety and productivity.
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ISA 2004 Enterprise Edition Server Technology Consulting Services
ISA 2004 Enterprise Edition Server Technology Consulting Services
Progent’s Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
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QTS Sacramento Colocation Center Consultancy
The QTS Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your business is considering migrating your main or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly consulting services such as data center relocation, equipment deployment and updates, infrastructure improvements, project management services, virtual server expertise, offsite monitoring, automated network management, application development, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
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Cisco VoIP Phones and Contact Center Technical Consultant
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.
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SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
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Whitepaper for IT Outsourcing
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Progent’s IT outsourcing packages provide budget-friendly network support for mid-size companies. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize risks, allowing network service expenses to increase in a more moderate and manageable fashion than is possible by amassing a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available system architecture for your vital Windows-powered business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server.
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Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
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Progent's seasoned ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
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Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and distribution companies to simplify complicated supply chains and streamline critical business processes to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and database administration.
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Support Outsourcing for Dynamics GP Software
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Progent can show you how to prepare and execute a smooth migration to Microsoft Dynamics GP so that you retain your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
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