Progent's seasoned team of IT consultants and application specialists have years of background delivering online and on-premises support for organizations of any size who want to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent has the range of skills to resolve technical problems that involve multiple manufacturers and that entail a mix of older and up-to-date information technology. Progent offers affordable remote consulting to help you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and operate Android phones and tablets to maximize their business value.
Progent offers several security service bundles intended to provide larger enterprises an independent and thorough security evaluation from a group of certified security engineers. All Progent's security evaluation packages incorporate a collection of procedures including network scans from within and from beyond the corporate firewall, professional interpretation of results by accredited security engineers, creation of a paper explaining the findings, plus a live high-level executive summary and a detailed interactive outbrief for internal network administrators.
SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to information workers, reducing the complexity of creating, deploying, managing, and using company data and analytical programs on platforms ranging from mobile devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
If you are producing Linux-based software in an environment that has Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your field of strategic know-how without the constant hassle of maintaining your business network. By using smart network monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an affordable solution for managing an information system that features high dependability, security, and performance. Progent's UNIX/Linux developer assistance services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site service and repair, proactive network monitoring, and Help Desk services.
Progent's CCIE-certified networking experts have extensive background helping ISPs to architect, implement, manage, optimize, and troubleshoot high-availability, scalable network environments appropriate for shared public networks.
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to buy just the functionality you require, a standardized architecture built on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting capabilities that allow you to track all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate information from virtually any database or desktop application into Microsoft GP, plus an open architecture that makes it easy to develop specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to help you convert the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.
Our Experts Group provides support in key technologies such as Apple OS networking and applications; Consulting for Linux-based, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized application support; Chief Information Officer, business analyst, and project management outsourcing; Special applications design and integration; Web, eCommerce, EDI, and customer information portal design and integration; SQL support and efficiency consulting; Management information consulting; and Telecommunications systems support.
Cisco offers a full array of routers including routers designed to provide the protection, performance, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Dynamics GP/Great Plains software includes analytics and reporting features that allow you to monitor all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that allow you to understand your business more completely, converting raw data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Progent's Linux consulting services provide small and mid-size businesses and developers support for managing and supporting Linux computers that operate with Microsoft-based technology. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you an easy one-stop source to help you create and maintain a protected and robust cross-platform network and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, is the heart of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and onsite support to assist businesses of any size to create and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support services that add maximum business value. Progent can help with any facet of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Progent's compensation structure is built on revenue sharing, so just like working as a freelance contractor, your income is directly tied to your generated revenue. Certain of our consultants stress quality of life and elect to consult at an easy pace, using our self-determined schedule to pursue individual pursuits such as mountain biking, motorcycle racing, snow boarding, fishing, vacations, or spending private time with relatives and friends. Others use the opportunity to earn big dollars via lots of work and long days. Progent completely encourages both sides of the spectrum plus everything in between.
Progent's Sun Solaris family consulting services offer small and mid-size businesses and developers assistance with administering and maintaining Solaris environments that run with Microsoft-based technology. Progent offers your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete IT outsourcing solution that improves network dependability and protection, reduces management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its software platforms and critical business application servers hosted in a secure and fault tolerant data center on a fast, non-stop virtual machine configured and maintained by Progent's computer support professionals.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix serious problems detected by SCOM 2012.
Progent's Microsoft-certified consultants average more than a decade of experience delivering messaging support for customers that range from small offices to global corporations. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email environments, and implement remote and wireless email access. Progent's Exchange support services can assist you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also provides support for Windows 10 and Windows 11 desktops using Office Outlook and can help you integrate Outlook Web App for popular web browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a range of affordable solutions for replicating and restoring business-critical workloads such as Microsoft Exchange, SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company information systems to create an advanced state of availability and disaster recovery readiness at a budget-friendly cost.
Progent can provide online and onsite expertise to assist you with any facet of BI reporting from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help you to support your current BI system, help you to migrate databases and applications from a discontinued reporting platform to a modern one, and provide as-needed online mentoring to meet your specific requirements. Progent's management reporting and analytics consultants can provide experience in the leading BI reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Progent's Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, distribute and manipulate useful information, documents, and software and to communicate with other people. It allows quicker and better decisions, more effective sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've created in a way that makes data convenient to find, retrieve and apply.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and support a configuration of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and manageability that your business needs.
Stealth penetration checking is a key part of any overall network security plan. Progent's security experts can run thorough penetration checks without the awareness of your organization's in-house IT staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and actively observed.
Progent offers national remote phone support and troubleshooting services for companies who run Sun Solaris networks or whose information systems include a combination of Sun Solaris and Microsoft products. Remote IT help offers optimum leverage for your IT budget by protecting user productivity and limiting the hours charged for network repair services. Advanced remote access utilities and experienced service specialists and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your site. In most of cases your network issues can be remediated by telephone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help with the toughest network problems.
Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent's Citrix-certified experts can help you to design, implement, manage, and troubleshoot a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that offers high uptime, advanced protection, and fast disaster recovery.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other personal devices.
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts can provide remote and onsite support to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Microsoft-certified consultants can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent is hiring a variety of full-time employees including motivated Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity solutions, data preservation, and server virtualization. Progent is also seeking desktop support technicians, remote service specialists, and CISSP or CISM accredited security consultants. We are also looking for veteran managers able to operate effectively in our dynamic, virtual office model. Progent contracts freelance consultants who have specialized expertise and field experience in high-demand information technology topics beyond Progent's main technical concentration. Progent's Experts Group employs contractors who can provide advice and development services for line-of-business applications such as MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular platforms such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in areas like telecommunications, web design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by Progent cooperate with Progent's in-house engineers to provide comprehensive IT services for small and midsize business networks.
Progent's Microsoft-certified relational database consultants can provide businesses of any size online DBA and programming services for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include software installation and integration, application architecture and coding, administration services, replication strategies, capacity planning, performance optimization, migration, security and compliance, backup/restore systems, problem solving, and webinar training.
Progent imposes no initialization charge and requires no monthly commitment for support services provided during normal working hours. Progent's one-minute granularity eliminates big bills for quick solutions so you will not be forced to allow simple problems to stay unaddressed.
Progent's Sun Solaris platform consulting services provide small businesses and developers support for administering and supporting Sun Solaris environments that run with Microsoft-based networks. Progent can give your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Windows 11 experts offer a range of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, at-home workforce access, data and identity security, centralized deployment, and Help Desk services.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of desktop and handheld clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and ongoing Call Center support services.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
SQL Server 2014 includes significant enhancements in key areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services that include system design, deployment, management, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Progent's certified wireless networking consultants can help businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, coverage, capacity, scale, security compliance and ease of management required for transparent access between wireless and wired networks. Progent can provide efficient online and onsite support for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent offers national urgent technical support and consulting services for businesses that run networks powered by versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online technical support provides optimum return for your IT dollar by protecting user productivity and limiting the time billed for network analysis and repair. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your location. In the vast majority of cases your network problems can be remediated over the phone or via a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security specialists to assist you with the toughest system issues.
Cisco has developed an extensive array of routers that includes routers built to provide the security, bandwidth, and reliability required by customers from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you intend to keep plus the latest 64-bit versions of software you plan to run.
If your business computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your computers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's UNIX and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Contact Center support.
Progent's Linux support services provide small and mid-size businesses and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you assess whether to move up to the latest firewall technology from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's Juniper-certified NetScreen consultants can assist you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor systems.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they can impact productivity.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive client relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer service databases.