Progent can provide the part-time or temporary assistance of a seasoned CIO who can offer a broad perspective to assist you pick and support network technology to meet your current needs and that can serve as a firm basis for your future growth. Progent's part-time CIO services provide economic advantages to companies trying to optimize the benefits from their IT expenditures but who are unable or unwilling to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major OS platforms and connectivity technologies plus a broad range and business applications, Progent is in a unique position to offer objective recommendations as well as expert technical help for developing information systems that fit the particular needs of your business.
Progent's Power BI experts can help your business to plan, install, maintain, enhance or debug your Power BI solution. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can show you how to build and manage an onsite, cloud, or hybrid network model to run Power BI.
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key areas such as manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Progent’s computer outsourcing services for small companies include planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, fixing chronic integration issues, and producing a comprehensive security plan. Progent can help you maximize system availability and performance via non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with requirements assessment, resource inventory, bill of materials production, sourcing qualification, procurement logistics, and complete documentation. Progent’s computer outsourcing help also includes training for office productivity packages such as Microsoft Office XP.
Progent's UNIX platform support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your network services staff.
Les Kent has a 35-year history of effective network integration, corporate management, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a network architect, programmer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global enterprises.
Progent can provide affordable online access to an Oracle MySQL administrator or application developer and can assist businesses of all sizes to integrate and maintain MySQL in a robust IT environment that offers high levels of speed, scalability, and protection. Progent also has proven skill helping companies migrate databases from Oracle to MySQL.
Progent can help you plan, configure, manage, and repair an efficient Wireless network infrastructure, select sensible technology, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11ac wireless network security strategy that is well aligned with the security plan for your overall business network.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move efficiently from outdated appliances to current devices.
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 offered by Progent's consultants include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and post-migration Call Center support services.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop environment that improves the strategic impact of your IT network; integrate XenDesktop software with your servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your network managers to adhere to best practices to maintain your XenDesktop solution effectively.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall consultants can help your business to deploy your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Progent's Microsoft engineers offer in-depth expertise in implementing, managing and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective remote consulting services based on proven best practices to assist organizations of all sizes to receive all the benefits of this powerful platform. Services offered by Progent include solution design, software configuration and upgrades, setting up secure collaboration among local and offsite users, network infrastructure optimization, and customized online training classes.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Windows Server 2008 is a major advance in making information systems more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, education, temporary staffing, monitoring, and security engineering services.
Progent can provide a variety of affordable remote and onsite consulting services to assist your business to configure, administer, and debug desktops and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and help you to centralize the management of clustered servers.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer online and on-premises support services to help you to maintain and repair your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Progent’s Microsoft-certified consultants can assist your organization to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit computing, plan an efficient migration process that reduces business interruptions, and offer inexpensive, professional remote support to assist your organization to install 64-bit operating systems and applications on your current hardware.
Progent’s Microsoft-premier consultants can assist you to update your desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit desktop processing, plan an efficient upgrade process that minimizes operational interruptions, and deliver economical, professional remote support to assist your company to install 64-bit PC desktop operating systems and application programs on your current computers.
Progent's consultants can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or migrating to Apple's iCloud services. For business networks built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
Progent's Meraki wireless AP experts offer remote and onsite support to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device.
Microsoft SQL Server 2014 includes major improvements in critical areas such as speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services that include planning, configuration, management, remediation, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Progent has put together two ultra-affordable service bundles designed to allow small businesses to get an objective network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your IT infrastructure from beyond your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from an authorized machine inside your company firewall to assess your exposure to inside attacks. The two security inventory packages are configured and run from a protected remote site.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect vital facets of IT like manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Experts Group offers support in important fields such as Macintosh integration and applications; Support for Linux-based, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized program help; Chief Information Officer, management information analyst, and project logistics outsourcing; Special program development and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal design and integration; DBM support and performance help; Management intelligence expertise; and Telecommunications architecture consulting.
Progent has put together two ultra-affordable service packages designed to enable small businesses to receive an objective security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive examination of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from an authorized machine inside your firewall to determine the risk to internal attacks. The two security inventory services are set up and run from a secured remote site.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.
Progent can provide in-depth online consulting for all technical areas common to today’s small company information networks and allows you to outsource a variety of strategic, on-demand support services such as a temporary Chief Information Officer to provide advanced planning and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major projects like office moves orOS migrations, connectivity experts for building and maintaining fast and reliable network infrastructure, security engineers to ensure information safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements affect vital IT areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management for Exchange Server 2013.
Progent has been providing SharePoint consulting services since the first product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can assist in specific tasks related to your SharePoint 2013 deployment.
Progent's certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of ISA Server 2006 and provides a centrally managed web gateway that delivers a single-server solution for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft consultants can help you to design and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help you to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Linux support services provide small and mid-size businesses and developers help with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you an easy single source to help you build and maintain a secure and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
The QTS Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if you are considering moving your main or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly services that include data center migration, equipment installation and upgrades, network optimization, project management services, virtualization expertise, offsite network monitoring, streamlined system management, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab.
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.