Progent's Cisco-certified CCIE experts can help you to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate efficiently from outdated switches to modern devices.
Progent's Citrix experts can assist you to plan, deploy, administer, and troubleshoot a virtualized application delivery system built on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to administer and support a remote datacenter that offers high availability, advanced protection, and fast recovery.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and manage a DR solution based on VMware SRM.
Progent's Microsoft-certified consultants can provide in-depth support in deploying, managing and troubleshooting all versions of Project Server and can deliver a wide variety of cost-effective remote consulting services based on proven best practices to help organizations of all sizes to receive all the advantages of this leading project management solution. Support services offered by Progent include solution planning, installation and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized online training.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help you to plan, configure, manage and repair a BDR system based on Barracuda technology.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough examination and extensive experience with information security architecture. ISSAP security experts have comprehensive understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, allows customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Microsoft-certified SQL Server application developers and database administrators offer online consulting to assist businesses of all sizes to create, administer, and troubleshoot applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server experts can provide support for any phase of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most problems.
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 support, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent is committed to information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Mid-size businesses who work with familiar independent service providers or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, protected, and efficient.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent has a long background providing a broad range of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert online network consulting and has provided IT support to clients in all 50 states. Remote support eliminates travel costs and resolves problems more quickly than onsite support.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Our compensation model is based on contribution, so similar to working as a freelance contractor, your income is entirely driven by your generated revenue. Some Progent support staff stress lifestyle issues and choose to consult at a more relaxed pace, utilizing our self-determined schedule to pursue individual pursuits like hiking, car racing, skiing, fishing, vacations, or sharing private time with relatives and friends. Others take advantage of the chance to make major dollars via lots of work and long hours. Progent fully supports both sides of the spectrum plus everything in the middle.
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company more complete technical solutions for your information network.
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology environments.
Progent's Cisco certified Wi-Fi experts offer affordable remote and on-premises support for both legacy and modern Wave 2 Aironet wireless access points and Progent can assist you to plan and manage wireless environments that include indoor and outdoor/industrial Aironet APs.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Progent’s team of expert software programmers, relational database architects, and project management consultants can assist large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by offering relational database designers and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with additional data sources like Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers experience with multiple web development technologies and can help clients to build, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small and mid-size companies an efficient solution for incorporating BlackBerry technology productively into their IT network.
The QTS Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if you are planning on migrating your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services that include colocation migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtual server expertise, remote network monitoring, centralized system administration, application development, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
ProSight Enhanced Security Protection services deliver affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist you to design and implement an efficient migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your productivity, lowering the expense of hardware and service, simplifying administration, and consolidating your key communications platforms.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent offers the support of certified consultants as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
For large businesses, Progent can leverage in-house IT staffs by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can perform as a seamless local supplement of enterprise IT management. Progent’s enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and top-level support for multiple location network environments based on Enterprise Windows 2000. Progent can offer field engineers and specialists to assist with a site relocation or office move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
Microsoft Windows Active Directory demands extensive field experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you track your business more effectively, turning uncooked data into useful insights into your company and customers.
Progent's Linux support experts provide small businesses and software developers support for managing and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's CISM-certified security staff can show you how to protect your Mac environment through professional services such as performing security audits, clean up after virus and denial of service penetrations, configuring firewalls, implementing safe off-site and mobile access, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular objectives of your business network.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, installing, administering and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
If your business network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings feature IT architecture configuration and support, support for Windows services for UNIX, remote server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Helpdesk services.
Medium-size companies can enjoy all the advantages of System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier Certified IT support professionals. With Progent's affordably priced network service packages, medium-size organizations can select a basic co-sourcing package based on System Center Operations Manager with network monitoring, automated alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer mid-size business networks world-class availability, protection and productivity.
Windows Enterprise Directory requires significant field experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are experienced in planning, integrating, and maintaining complex Enterprise AD installations. Progent’s areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual beta software configuration objects in production Active Directory systems, and repair of failed installations of Active Directory and AD-integrated applications.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to move from a legacy release of SCVMM or from another management system, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you get maximum return on investment.
Progent delivers the help of Microsoft and Cisco-Premier network support experts to offer clients affordable ways to help organizations maximize the value of Microsoft and Cisco products. For networks that span from small offices to nationwide enterprises, Progent's network consultants can assist you to improve your network's e-mail architecture, security, reliability, performance, and network administration.
ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware.
Colocation data centers allow businesses to share enterprise-class data centers for housing network equipment that supports critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all aspects of your colocation program including selecting and migrating to a colocation facility, creating system architecture, defining hardware, on-site and remote maintenance, establishing remote system administration, and education your support personnel.
Progent's management team includes industry professionals with decades of experience providing computer consulting services, troubleshooting, and strategic information system planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent is proud to have assembled a management staff that can provide customers with the best service value available anywhere.
Progent offers national online help and consulting services for companies that operate macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X users a variety of IT services such as desktop assistance, migration to the most recent version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and iPad support, or migrating to iCloud services. Remote IT help offers optimum return for your information technology budget by preserving client efficiency and limiting the time billed for network analysis and repair. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and money by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security specialists to help with the most difficult system problems.
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
SQL Server 2016 offers major enhancements in performance, capacity, data security, uptime, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite expertise to help businesses of any size to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and SCOM.