Additional Topics of Interest

Support and Help Microsoft GP/Great Plains
Onsite Technical Support Dynamics GP Accounting

Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you can license only the capability you currently need, with the option to expand users and increase capabilities in the future. Progent's Microsoft Dynamics GP support engineers can help you deploy, configure and administer the current version of Dynamics GP or upgrade efficiently from an older version.

UCS server Online Consulting
CUCM Consultants

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, is the center of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable online and on-premises support to help organizations of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent can assist with any aspect of Unified CM setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

Remote Support Help Desk Call Center
Network Support Help Desk IT Consultant

The Helpdesk support model adopted by Progent's Technical Response Center offers small organizations an effective alternative to dependence on independent service individuals by offering extensive technical knowledge shared by numerous support groups, optional 24x7 access to urgent help, fast escalation to appropriate engineers for solving the most complex problems, support consistency and reliability, prompt follow-up overseen by veteran support administrators, a choice of easy-to-use mechanisms for requesting support jobs, plus a high level of process visibility made possible by ticket tracking and available through a web portal.

24x7 Multiple cloud integration Professionals
Engineers Microsoft Azure hybrid cloud integration

Progent can help your IT team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that combine local IT assets as well as one or more public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.

Cisco VTC Consulting Services
Technology Professional Radvision Telepresence

Progent can provide the support of an accredited consultant with expertise deploying technology from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, expand, or maintain a video conferencing solution that protects your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure engineers who can assist businesses of any size to create and troubleshoot a communications network that delivers the speed, dependability, protection, and expandability you need to accommodate your telepresence environment.

Aironet 802.11ac Access Point Specialists
24x7 Aironet 802.11ac AP Migration Network Consulting

Progent's Cisco certified Wi-Fi experts can provide economical remote and on-premises help for both legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and maintain Wi-Fi environments that include indoor and outdoor/industrial Aironet APs.

24x7x365 Microsoft Certified Partner 64-bit Processing Engineers
Microsoft and Cisco Consult 64-bit Migration

Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications which you want to keep as well as the new 64-bit editions of applications you plan to install.

Amazon EC2 mobility Reports
24x7x365 Cisco and Microsoft Certified Experts Development Company Amazon EC2 VPN

Progent can provide cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.

Exchange Server 2003 IT Consulting
Award Winning Exchange 2003 Upgrade Support and Setup

Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange Server installations or upgrades and can provide local technicians to help enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.

System Center 2016 Amazon AWS Integration Setup and Support
System Center 2016 and SQL Server Network Engineer

Progent has more than two decades of background deploying, and supporting the core platforms that make up System Center and can help your organization to plan, configure, maintain, and fix your System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can assist your organization to upgrade to the current version of Microsoft System Center from an older one or from a third-party datacenter management solution to provide the benefits of enterprise-class deployment, centralized management, security, plus datacenter and application performance monitoring.

Open Now Case Study Building to Building Wireless
Proxim Tsunami Wireless Example Application

Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations as far as 2.5 miles apart and can reach even greater distances. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against outside interference.

Server patch management Consultancy
IoT sensors patch management Services

Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.