Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it simpler to install system images, control mobile computers, and operate management tools. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you develop sensible processes and standards to manage PDAs and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, processes and IT products to keep your IT computer system safe.
Progent is convinced that a carefully designed and implemented network is a vital piece for enabling a company's growth, and we follow this credo in our own network environment. Progent has created a zero-downtime virtual office network that enables Progent's in-house engineers and authorized contractors to deliver rapid and efficient support, cooperate closely on sophisticated projects, and experience professional and personal growth by being part of a dynamic company ethos of personal drive and freedom.
Progent can provide expert help for each step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of new software and hardware needed, recommended vendor sourcing, pilot testing at client location or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for client's support group and end users.
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory control, operations, capacity planning, procurement, sales, supply chain, and business analytics. Progent's Dynamics 365 Business Central consultants can help company to manage your older Dynamics NAV system or upgrade smoothly to a cloud-based, local, or hybrid deployment.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Progent's Microsoft-expert consultants can assist your organization to update your servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit computing, plan an efficient migration process that reduces business interruptions, and deliver inexpensive, professional online support to aid your organization to install 64-bit operating systems and application programs on your existing hardware.
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, apps and VMs that have become lost or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data.
Progent's pricing policy is to bill for remote support and on-site help per minute. Consequently, you pay exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for quick fixes so you won't be tempted to allow less critical problems to fester.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within campus, warehouse, health-care or other environments where management requires user endpoints that offer more administrative control, security and ruggedness than is possible with the BYOD style of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that you set up and fine tune many components of your wireless environment such as APs, switches, wireless LAN controllers, and call management tools. Progent's certified experts can provide remote and onsite assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology by SentinelOne to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover preparedness consultants. Progent can also help you to plan and carry out a migration to the Flexential facility with services like planning system configuration, recommending hardware components, system configuration and testing, debugging, setting up remote network management, and educating your IT staff.
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business and install, manage, and debug a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent can provide full-service project management support to help you plan and execute an efficient migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
If your company computer system combines Linux technology technology with MS Windows, Progent can assist you to incorporate your computers into a unified network that allows all your operating systems to coexist for simple management, seamless information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and MS Windows integration support services include network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk outsourcing.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Cisco's wireless IP phones are hardened wireless handsets intended for workers who are mobile within office, hospitality, health-care or other environments where IT management requires portable phones that provide more administrative control, security and ruggedness than is achievable with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically demands that you set up and fine tune numerous key pieces of your wireless infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer online and on-premises assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Years of background delivering Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched capability for serving branch offices that need IT service with the responsiveness common to with small organizations but which includes professional communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a sales office situated anywhere in California or any area covered by Progent's engineers, Progent can offer a wide array of onsite and off-site IT support services and system architecture assistance.
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Progent's Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or clients to access, organize, share and interact with useful information, files, and applications and to communicate with one another. It allows quicker and better decisions, more effective access across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and outside an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they've created in a manner that makes data easy to locate, download and re-use.
Progent's certified security consultants can help you protect your Mac network through expert services such as running security audits, recovery from virus and worm attacks, setting up firewalls, implementing safe off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and creating a company-wide security strategy appropriate for the specific objectives of your business network.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT support programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company information systems world-class availability, security, and productivity.
Progent is seeking to hire staff-level, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or comparable security certification; and high-end network architecture consultants with experience in mobile access, wireless networking, high availability, business continuity, data protection, and virtual servers. Progent also seeks employees to work on Progent's team of desktop service specialists and remote troubleshooting experts. In addition, We are looking for talented managers who can operate effectively in our fast-paced, virtual office environment.
Progent's Cisco-certified Catalyst 802.11ax WAP consultants can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent can help small and medium-size companies to implement collaboration platforms to allow their teleworkers to engage in productive interaction with colleagues and other stakeholders.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of economical online consulting services to help you to manage your current Microsoft Office Word environment or help you to move to a current version of Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between various versions of Office Word, interfacing Word with other Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training classes tailored for individuals or groups.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent's ProSight portfolio of managed IT services are geared to offer organizations who have minimal internal IT support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include fixed network maintenance expenses, smart automation of routine administrative processes, ongoing absorption of the latest information technology, graceful migration from legacy systems to up-to-date solutions, improved alignment of information technology with strategic goals, guidance from veteran IT experts, and allowing management to concentrate on business issues instead of ever-changing information technology.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that need network help with the responsiveness common to with small organizations but which includes effective client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise has a sales office situated anywhere in or any region served by Progent's consultants, Progent can provide a wide array of on-premises and remote network support services and network architecture assistance.
Progent can help you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
If your company is producing Linux-based applications on a network that has MS Windows-based processors, PCs, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual distraction of managing your business network. Through the use of automated network monitoring and by providing online and in-person assistance when your business needs it, Progent represents an affordable alternative for supporting an IT system that features excellent dependability, security, and performance. Progent's Linux developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, online and in-person service and repair, proactive network monitoring, and Contact Center support.
This page contains the latest information on security threats, patches, and best practices. Contact Progent if your organization needs help defending your network against the latest IT security threats.
Dynamics GP/Great Plains can help you grow and manage your company more efficiently by offering deep availability of strategic information and a rapid ROI. Microsoft Dynamics GP confers important business benefits including its ability to extend the presence of your organization, handle your accounting, computerize financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can show you how to configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Dynamics GP/Great Plains business management system.
Stealth intrusion testing is an important part of any overall IT system security plan. Progent's security professionals can run thorough intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection alerts and event log analysis are correctly configured and consistently observed. Progent can implement ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of modern variants of ransomware.
This page includes the latest updates on security threats, patches, and leading practices. Call or email Progent if your organization needs assistance protecting your network against the latest IT security threats.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent extension of your IT services team.
Progent's pricing model is to charge for remote support and on-premises visits per minute. Consequently, you owe exclusively for received support. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for support services delivered during normal business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick repairs so you won't be forced to permit less critical problems to stay unaddressed.
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to every client. The discipline of detailing and organizing service activity results in more effective support and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
CCDP Expert Certified ISR Router Support and Setup
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that require network help with the flexibility associated with with small organizations but which offers professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your corporation has a remote office located anywhere in or any area covered by Progent's engineers, Progent can offer a wide range of onsite and off-site network consulting services and network architecture assistance.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent offers fast remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your network using advanced remote diagnostic tools to provide quick and economical analysis and repair of critical network infrastructure problems.
Progent can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Progent's private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. You can take advantage of Progent's private cloud to avoid large investments in the purchase, upkeep, and operation of network hardware and facilities while benefiting the highest levels of system reliability and physical security.
Cisco's security and remote access products for small companies offer a comprehensive range of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company goals.
Progent's Citrix experts can assist your business to design, deploy, manage, and troubleshoot a virtualized application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for distributing server and client-side applications, and Progent's remote datacenter support consultants can help you to manage and maintain an off-site datacenter that features high uptime, enhanced security, and fast recovery.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the configuration of third-party enhancements of Exchange 2007 Server that are best aligned to your business goals.
Progent can provide enterprise customers the services of a certified NetApp consultant for online or on-premises support for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably based on leading practices.
