Cisco Network Support Outsourcing
Cisco Firewall and VPN Support From CCIE and CCNA Premier Professionals
Cisco's security and VPN solutions for small to mid-sized companies offer a comprehensive set of easy-to-manage network protection devices and utilities to help you to secure your entire network infrastructure. Cisco's rich catalog of protection and Virtual Private Network (VPN) solutions includes routers, switches, firewalls, intrusion detection systems (IDS), and VPN concentrators. Progent's seasoned support staff includes experienced professionals with Cisco's CCIE certification who can assist your company to choose and integrate Virtual Private Network and security technologies that align optimally with your business.
Cisco Virtual Private Networks (VPNs)
Cisco provides several options for implementing a Virtual Private Network solution, so you can choose the option that most closely aligns with your business requirements. You can install both remote access and site-to-site VPNs with Cisco IOS Software, through utilities and AIM encryption cards, or with hardware devices, such as a Virtual Private Network access concentrator, router, Cisco ASA 5500-X firewalls with Firepower Services, or devoted Virtual Private Network server for dial-up services. All Cisco VPN approaches are easy to deploy and manage and provide the flexibility to grow with changing business needs.
Products Included in Cisco's Security Technology
Cisco offers a comprehensive catalog of products designed for stopping stealing data, virus outbreaks, Denial of Service (DDoS) assaults, and other threats to your network. Classifications and security products include:
Protected Access
- VPN appliance (Cisco Virtual Private Network access concentrators and clients): Dedicated hardware or software mechanism for setting up and managing Virtual Private Networks
- Cisco Catalyst and Cisco Nexus Switch controlled: Identity-based features integrated into Cisco switches
- Cisco Router based: Virtual Private Network support built into routers
- Expanded perimeter security
- PIX or ASA Firewall: Dedicated silicon or software device to allow or deny access to the infrastructure or applications
- Router controlled: Firewall features integrated into routers
- Network-based device (Cisco Security Agent): Dedicated hardware or software mechanism for uncovering attacks internal to the company network
- Host-based software (Cisco Security Agent): Devoted physical unit or software mechanism for detecting, mitigating, and reporting intrusions on hosts
- Firewall sensor: Detector within a firewall to detect and report penetrations at the system public/private edge
- Cisco Catalyst sensor: Detector incorporated into a Cisco switch to sense and document attacks at the switch
- Router sensor: Sensing capability within a switch to detect and report attacks at the router
- Access Control Server utilizing RADIUS and TACACS: Centralized access control framework for user validation, permission, and accounting from an easy-to-use web utility
- Cisco Security Manager: Scalable mechanism to provision configuration and security policies for firewalls, VPNs, and IPS
How Progent's Engineers Can Assist You with Cisco Security Technology
Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to help you to choose, deploy, and maintain Cisco security solutions. Progent's CISA and ISSAP security professionals can show you how to design security into your business operations. Progent can help you to develop a documented security plan to establish precise policies, install monitoring and auditing utilities, design and install a secure network architecture that includes technology from a variety of vendors, offer Microsoft ISA 2006 Server support services and
Forefront Threat Management Gateway integration, and advise you about procedures to optimize the safety of your network. Progent's security expertise is available to help you implement a PIX or ASA firewall, design safe remote and mobile connectivity to email and corporate data, and install or troubleshoot Virtual Private Networks.
Integration of Cisco and Third-party Security Technology
Progent offers expertise in firewall and VPN products from all major vendors and can help you integrate Cisco technology with additional security solutions to help you build a cost-effective network infrastructure that provides a level of security and flexibility appropriate for your business. Third-party firewall and VPN support services available from Progent include:
- Check Point Software Consulting
- Watchguard Consulting
- Juniper Networks NetScreen and SSG Firewall Consulting
- SonicWall Consulting
- Symantec Raptor Consulting
To learn more information about Progent's engineering support for Cisco solutions, choose a subject:
- Overview of Progent's Cisco Engineering Services
- Timely Remote Assistance from a CCIE Network Engineer
- Cisco Firepower Firewalls: Integration and Management Expertise
- ASA 5500-X Firewalls with Cisco Firepower Services: Configuration and Troubleshooting Support
- ASA 5500 Series Firewall Consulting Expertise
- PIX Series Firewall Consulting Support
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Consulting Help
- Cisco Aironet Wireless Access Points Engineering Expertise
- Cisco Small Business 100, 300 and 500 WiFi APs System Design Expertise
- Cisco Wireless Controllers Integration Consulting
- Cisco Meraki Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Desktop Phones Consulting and Cisco Wireless IP Phone Configuration
- Cisco Jabber Integration Expertise
- Cisco Catalyst Switches Engineering Services
- Nexus Switches Support and Troubleshooting Expertise
- Cisco Meraki MS Switches Consulting and Support Expertise
- SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
- Design Expertise for Cisco-based Data Centers
- Network Optimization Services for ISPs
- Streamlined Network Management Technologies for Cisco-based Infrastructure
In order to contact Progent about professional assistance for Cisco products, call
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CISSP Certified Security Auditor Consultancy
CISSP Certified Cybersecurity Engineers
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Microsoft Office Professionals
System Engineers Microsoft
Progent’s computer outsourcing services for small companies include planning Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing stubborn IT issues, and producing a comprehensive security strategy. Progent can help you maximize network availability and performance via zero-downtime technologies, redundant network architecture, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can help with requirements assessment, product inventory, bill of materials production, sourcing qualification, procurement logistics, and complete documentation. Progent’s computer outsourcing help also features training for office productivity products such as Office XP.
Specialist Citrix virtual Windows desktops
Citrix XenDesktop desktop virtualization Technology Professional
Citrix has developed a powerful line of platforms that deliver enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix technology and show you how to design, validate, deploy, troubleshoot, and maintain Citrix solutions.
Virtual Help Desk Support Outsourcing
Technical Consultant Shared Help Desk Ticketing
Progent's Standard Help Desk Services offer a complete solution that handles all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.
Online HelpDesk Call Center Troubleshooting
Help Desk Online Consulting
The Helpdesk service delivery structure used by Progent's Technical Response Center offers small businesses an effective option to dependence on freelance consultants by offering extensive expertise shared by multiple support teams, optional round-the-clock access to urgent assistance, fast escalation to world-class experts for solving the most difficult issues, service consistency and reliability, quick follow through enforced by seasoned IT service managers, a choice of convenient techniques for initiating support tasks, and excellent progress transparency enabled by trouble ticket updates and accessible via a web-based portal.
