Cisco Expert Network Support Outsourcing
Cisco VPN and Security Support
From CCIE Certified Professionals
Cisco's security and VPN technologies for small to medium size companies offer a complete set of manageable network protection products and technologies to help you to protect your entire network environment. Cisco's extensive catalog of protection and Virtual Private Network (VPN) solutions features routers, switches, firewalls, IDS, and VPN concentrators. Progent's expert support staff includes veteran consultants with Cisco's CCIE and CCNP credentials who can assist your organization to select and integrate VPN and security technologies that align optimally with your business.
VPNs
Cisco offers multiple options for implementing a VPN system, allowing you to choose the approach that most closely fits your operational requirements. You can set up both remote access and office-to-office Virtual Private Networks with IOS Software, with utilities and AIM encryption cards, or with physical devices, such as a Virtual Private Network concentrator, router, Cisco ASA 5500-X firewalls with Firepower, or dedicated Virtual Private Network server for dial-up services. All Cisco VPN solutions are easy to integrate and manage and offer the versatility to grow with your changing business needs.
Components Associated with Cisco's Security Solution
Cisco offers a full line of security offerings designed for preventing data theft, virus and worm outbreaks, Denial of Service assaults, and other dangers to your network. Classifications and products include:
Protected Connectivity
- Virtual Private Network appliance (Cisco Virtual Private Network access concentrators and clients): Dedicated physical unit or software device for configuring and administering Virtual Private Networks
- Catalyst and Nexus Switch controlled: Identity-based features designed into Cisco switches
- Cisco Router based: Virtual Private Network functionality designed into Cisco routers
- Extended perimeter security
- Cisco PIX or ASA Firewall: Devoted silicon or software device to permit or block access to the network or applications
- Router controlled: Firewall capability designed into routers
- Network-based appliance (Cisco Security Agent): Dedicated hardware or software for finding attacks inside the company network
- Host-based software (Cisco Security Agent): Dedicated physical unit or software for detecting, mitigating, and documenting attacks on hosts
- Firewall sensor: Sensor within a Cisco firewall to detect and document attacks at the network perimeter
- Cisco Catalyst sensor: Sensing capability built into a Cisco Catalyst Switch to detect and document penetrations at the switch
- Router sensor: Sensor within a switch to sense and document intrusions at the router
- Cisco Access Control Server (ACS) utilizing RADIUS and TACACS: Central user access management mechanism for user authentication, permission, and accounting from an graphical Web interface
- Cisco Security Manager: Expandable mechanism to provision device configuration and policies for firewalls, Virtual Private Networks, and Intrusion Prevention Systems (IPS)
How Progent's Consultants Can Help Your Business with Cisco Security Technology
Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to assist you to choose, integrate, and maintain Cisco security technology. Progent's CISA and ISSAP security professionals can show you how to design protection into your company's operations. Progent can assist you to develop a documented security strategy to define precise security policies, deploy monitoring and tracking utilities, design and implement a protected network architecture that includes technology from diverse network companies, offer MS Internet Security and Acceleration (ISA) 2006 Server consulting and
Forefront Threat Management Gateway integration, and recommend steps to maximize the safety of your infrastructure. Progent's security expertise is available to help you configure a firewall, set up safe remote connectivity to messaging and business information, and implement or repair VPNs.
Integration of Cisco and Third-party Security Technology
Progent offers expertise in firewall and VPN products from all major vendors and can help you integrate Cisco technology with additional security solutions to help you build a cost-effective network infrastructure that provides a level of security and flexibility appropriate for your business. Third-party firewall and VPN support services available from Progent include:
- Check Point Software Consulting
- Watchguard Consulting
- Juniper Networks NetScreen and SSG Firewall Consulting
- SonicWall Consulting
- Symantec Raptor Consulting
To learn more information concerning Progent's engineering support for Cisco networking products, choose a topic:
- Introduction to Progent's Cisco Expertise
- Timely Online Support from a CCIE Engineer
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Expertise
- ASA 5500-X Firewall with Firepower Services: Consulting and Troubleshooting Services
- ASA 5500 Firewalls Engineering Support
- PIX Firewall Engineering Assistance
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Help
- Aironet Wireless Access Points Engineering Expertise
- Cisco Small Business WiFi APs Deployment Support
- Cisco Catalyst 802.11ax Wi-Fi 6 APs Planning, Configuration and Debugging Support
- Cisco Wireless Controllers Experts
- Cisco Meraki Access Points Engineering Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco VoIP Phones and IP Video Phones Expertise and Wireless IP Phone Configuration
- Cisco Jabber Deployment Services
- Catalyst Switches Configuration and Maintenance Expertise
- Cisco Nexus Switches Support and Troubleshooting Expertise
- Meraki MS Switches Deployment Services
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Design Expertise for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Design Services for Internet Service Providers
- Centralized Management Strategies for Cisco-powered Environments
If you wish to ask Progent about technical assistance for Cisco products, call
An index of content::
Shared Computer Support Help Desk Professional
Co-managed Heldesk Online Technical Support
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Telecommuting IT Outsourcing Firm
Mobile Laptop IT Management
Progent's remote connectivity and smartphone synchronization specialists can help your business to design and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your information network, allowing you to improve the productivity of your off-site workers.
Microsoft Expert Support Outsourcing Office 365 AD FS
Office 365 mail flow Remote Support
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.
Cisco VoIP phones Remote Support
Cisco VoIP Phones and Presence Professional
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Project Server Time Reporting Applications Consultants
Microsoft Project Server Contract Development
Progent's Microsoft consultants can provide in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a wide range of cost-effective online support services following industry best practices to help organizations of any size to get all the advantages of this powerful platform. Support services available from Progent include system design, installation and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Firewall and VPN Security Companies
Firewall Security Auditor
Progent provides small and medium size businesses expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security strategy and choose appropriate products from a variety of suppliers to support your security objectives while sticking within your spending limits.
Immediate Remote Support Microsoft Activesync
Online Help Wireless EMail
Progent’s professionals provide expertise in multiple disciplines relevant to mobile connectivity such as network infrastructure, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your business time and expense by using their wireless background to show you how to choose and integrate mobile connectivity solutions that make sense for your business. Progent can also optimize your IT architecture so that mobile handhelds perform better.
Telepresence Consulting
Cisco VoIP phones Online Troubleshooting
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Consulting Services ProSight DPS Hybrid Cloud Backup/Recovery
ProSight Hybrid Cloud Data Backup Services Online Help
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information.
Microsoft Exchange Server 2016 Migration Support and Integration
Exchange Server 2016 Upgrade Planning Computer Engineer
Progent can help you in all phases of your upgrade to Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Exchange 2007 Consulting
Consultant Services Exchange 2007 Server
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Virtual Support Desk Technology Consulting
Online Help Virtual Service Desk
Progent offers three essential types of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients easy access to a dependable technical resource with extensive experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to company performance. Progent's target is to resolve and not merely record problems.
Network Engineer MSCRM
On-site Technical Support MSCRM
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client relationships. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and deliver steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support data.
QTS/Herakles Internet Data Center Specialists
QTS Sacramento Colocation Center Technology Professional
The QTS (formerly Herakles) Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation facility or if your company is considering moving your primary or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly services such as colocation relocation, equipment installation and updates, network improvements, comprehensive project management, virtual server expertise, remote network monitoring, automated system administration, software development, business continuity planning, security assessment, and the use of the Progent Test Lab.
Cisco Prime Infrastructure Network Consultants
Cisco Experts Aironet 802.11ac AP Computer Consultant
Progent's Cisco certified wireless networking consultants offer affordable remote and on-premises help for both end-of-life and current Wave 2 Aironet wireless APs and Progent can help you to design and maintain Wi-Fi solutions that include indoor and outside/ruggedized Aironet APs.
