Cisco Certified Expert Network Consultants
Cisco VPN and Security Support
From CCIE Premier Professionals
Additional Topics of Interest
Fault Tolerant Data Centers Remote Support
Fault Tolerant Data Center Online Support Services
Progent's Data Center professionals can help you select high availability data centers that meet the particular needs of your business. Fault tolerant co-location sites are especially appealing to small companies because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to build an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Database Application Development Professionals
Database Application Development Engineer
Progent's certified database application consultants offer small and midsize businesses remote DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and configuration, application design and coding, administration services, replication solutions, capacity planning, performance optimization, data migration, security and compliance, backup/restore systems, troubleshooting, and training.
Immediate MySQL Development Firms
MySQL Enterprise Edition Design
Progent offers affordable online access to an Oracle-certified MySQL administrator or software programmer and can help organizations of all sizes to integrate and manage MySQL in a robust network infrastructure that provides advanced performance, scalability, and security. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.
Technology Consulting 9800 Series wireless controller
Remote Wi-Fi 6 wireless controller Online Help
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Computer Engineer System Center 2016 Endpoint Protection
System Center 2016 Azure Integration Professional
Progent has more than 10 years of background integrating, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist your organization to design, configure, support, and repair your Microsoft System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to upgrade to the latest version of Microsoft System Center from an earlier one or from another IT management platform to deliver the advantages of enterprise-class deployment, management automation, security, plus datacenter and application availability and performance monitoring.
Expert Microsoft Certified Failover Clustered Servers Online Help
Windows 2008 Cluster Engineer
The server cluster technology incorporated into the high-end editions of MS Windows Server 2008 is radically re-engineered to streamline the installation, setup, and maintenance of server clusters that offer improved levels of system dependability, protection, performance, and versatility. New or enhanced features include cluster Validation, revamped configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, better security and quorum models, fewer failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of Windows clustering, design and execute an installation, educate your network support staff to administer your cluster environment, deliver continuing consulting and support services, and create and test a business continuity procedure.
24/7 Small Business WAP131 Consultant
Cisco Certified Experts Small Business Wireless AP Network Engineer
Cisco's Small Business family of APs are Linux-based devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and debugging services to help your organization to design, implement, update, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture.
System Center 2016 Endpoint Protection Computer Consultants
SCCMM 2016 Computer Consulting
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced network support programs, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business information systems world-class availability, protection, and productivity.
SQL Server 2014 Delayed Durability Network Consultant
Support and Setup SQL Server 2014
SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services such as planning, deployment, administration, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Microsoft System Center Operations Manager Professionals
24-Hour Online Support Microsoft System Center Operations Manager
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.
Citrix for Hyper-V Professionals
Urgent Consultant Essentials for Hyper-V
Progent's Citrix-certified consultants can help your organization to assess the strategic value of the various versions of Essentials for Hyper-V, help you to use Citrix administration tools with your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual network while lowering the cost of equipment and operations and simplifying administrative tasks.
On Demand IT Staff Augmentation Services Support Services
Online Help Immediate IT Staffing Services
Progent's short-term staff augmentation services enable organizations to meet sudden increases in demand for network support personnel without dealing with the expense and delays that come with vetting and recruiting reliable technical help and without increasing your full-time head count.
Microsoft and Apple Mac Desktop Network Solutions
Microsoft Certified Expert PC Desktop Small Business Network Consulting Group
Progent offers a wide array of affordable support services to assist you to install, configure, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for individual computers or notebooks or help you to design and implement a company-wide rollout of new or updated OS platforms and applications. Progent can also supply engineers and technical workers to assist you to prepare for and implement a site relocation or consolidation organized to produce minimal disruption of your productivity.
Antivirus Services
Antivirus Technology
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard anti-spam and virus defense service program. Progent’s certified email protection professionals can show you how to create an email security strategy that incorporates spam filtering and virus protection technologies and policies.
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Les Kent has a 35-year track record of successful network integration, corporate management, sales, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a network architect, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major corporations.
Skype for Business and Call Analytics Professionals
Skype for Business and Cisco UC Technology Professional
Progent's consultants can provide online and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified information security consultants can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.
Shared Call Center Technical Support
Cisco Certified Expert Support and Setup Support Desk Sharing
Progent’s Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Shared Help Desk Remote Support Services
Support and Help Shared Help Desk Ticketing
Progent’s Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Open Now 3900 Router Specialists
ISR Router Technical Support Services
Cisco has designed an extensive product line of routers that includes routers built to deliver the security, bandwidth, and reliability required by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you add new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
24-7 Texas Computer Firms
Computer Consultancy Services Pennsylvania
If your company does not need emergency online support but expects to need assistance with your information system in the near future, you can save time and money and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or email information@progent.com.
Access Development Companies
Open Now Office Access database Integration Firm
Progent offers economical remote support for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert support for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored online training for Office Access development and DBA services.
Remote Troubleshooting Microsoft Proxy Server
ISA 2000 Server Consultant
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
System Center 2016 Security Network Consultant
Support Services System Center 2016 Hybrid Cloud Integration
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced IT support programs, small businesses can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection, and productivity.
Small Business WAP150 Configuration
Online Support Services Small Business APs
Cisco's Small Business family of APs are Linux-powered units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises integration and troubleshooting services to assist your organization to design, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or topology.
After Hours Integration Services Supplemental Helpdesk
Integration Support Extended Help Desk
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Wi-Fi VoIP phone integration Network Engineer
wireless IP phone integration Online Technical Support
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within office, warehouse, health-care or other environments where management requires portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD style of mobile collaboration. Creating solutions with Cisco's wireless IP phones typically requires that IT teams configure and optimize many key pieces of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Top Microsoft Windows Professional
Microsoft Certified Partner Windows 8 Consultant
Windows 8.1 is designed to power computers ranging from smart phones and slates to power-user desktops. A wealth of innovative capabilities, including its touchscreen support and iconic live tiles user interface, provide a broad range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's many new and enhanced technologies.
Knowledge Transfer Computer Engineer
Information Transfer Network Engineer
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize familiar freelance consultants or who employ in-house IT staffs benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Remote Workers Network Infrastructure Outsourcing
Telecommuter Network Infrastructure IT Consultant
Progent can help small and mid-size companies to plan, configure and debug the network infrastructure needed to support offsite workers.
Online Consulting Windows, Linux, UNIX, Solaris
Windows and Linux Consultant Services
If your company computer system combines Linux technology technology with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's Linux and Microsoft Windows coexistence support services feature IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk services.
Virtual Helpdesk Remote Consulting
Remote Technical Support Virtual Support Desk
Progent's Computer Helpdesk Outsourcing Services for desktop support are designed especially for small businesses who require fast access to a Help Desk Call Center with professional phone support and full escalation capability but who must operate within a limited IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Optional Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Selection and Deployment.
Macintosh Security Audits Computer Engineer
Macintosh Security Audits Online Troubleshooting
Progent's certified security consultants can show you how to secure your Mac network through professional services such as performing security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating secure remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the specific objectives of your business information system.
Technology Support Microsoft Configuration Manager
Microsoft Intune Security Consulting
Progent's Microsoft-certified engineers can help your company to streamline desktop PC update and patch management by providing expertise with management solutions that include Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Professionals SQL Server 2017 on Linux
SQL Server 2017 and Excel Remote Support Services
Progent's certified SQL Server 2017 consultants can assist you to design and carry out an efficient migration from your current SQL Server databases and applications to SQL Server 2017.
Integration Services SCDPM 2012 and Windows Server 2012
SCDPM 2012 Reporting Configuration
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of any size to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially stubborn problems, or full project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Windows Server 2016 Workgroup clusters Integration Support
Windows Server 2016 Disaster Recovery Support and Help
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Microsoft Office 2000 Outsourced IT Support
Microsoft Office Server Consultant
Progent applies no initialization fee and requires no retainer for support services delivered during regular working hours. Progent's one-minute granularity does away with large bills for quick fixes so you will not be tempted to permit simple problems to fester. .
Professional Chief Information Officer Outsourcing
Chief Information Officer Outsourcing Specialist
Progent can deliver comprehensive online support for all major technical areas common to today’s small company information networks and offers a variety of vital, on-demand support services including a part-time CIO to provide advanced planning and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major initiatives such as site relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, security engineers to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to write, enhance, or troubleshoot business application programs.
Windows 10 Trusted Boot Integration
Windows 10 Cortana Consultants
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 offered by Progent include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management, teleworker connectivity, data and identity security, automated provisioning and management, network design, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and post-migration consulting support.
Network Providers Cisco Switch
Cisco Switch Consulting Firms
Progent's Cisco certified networking experts have extensive background helping ISPs to architect, implement, administer, optimize, and troubleshoot fault-tolerant, extensible connectivity solutions appropriate for public networks.
Microsoft Management
Microsoft Outsourced IT Management Services
Progent’s IT outsourcing services provide affordable computer support for small businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing IT support budgets to increase in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
SQL Server 2014 Cluster Shared Volumes Consultants
SQL Server 2014 Database Migration On-site Technical Support
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite consulting services that include system design, configuration, management, troubleshooting, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Power BI Reports Design
Programming Company Power BI Mobile Apps
Progent's Power BI consultants can assist your business to plan, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your source data for Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud, or hybrid network model for Power BI.
Nagios for Linux Technology Professional
Linux Network Monitoring Outsourcing
Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or multi-OS systems where the Linux OS and MS Windows coexist. The Nagios monitor allows system managers to monitor network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system monitoring experts can help you use both these programs to streamline and troubleshoot your computer network.
Technology Consulting Supplemental Support Desk
Urgent Co-managed Heldesk Technology Consulting
Progent's Microsoft certified experts offer three service programs to help mid-size and large organizations create an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk software packages on the market and determine which products may be too costly, miss key features, or align badly with your company's business goals. Progent also provides short-term staffing for companies who want to augment their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed workers.
WSUS Professionals
SUS Engineers
Microsoft Windows SUS allows IT administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft SUS deployment, configuring client's computers, establishing the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Microsoft Exchange Server 2016 Network Integration
Content Management Server Software Recovery
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you plan, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
24-Hour Juniper SSL VPN Router Firewall Audit
Juniper SSL VPN Protect
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Juniper SSL VPN Information systems Security Outsourcing
Protect Juniper SA2500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Double-Take Software Backup Professionals
Double-Take Availability Support and Help
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small and midsize companies a range of cost-effective solutions for backing up and restoring business-critical workloads such as Microsoft Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information systems to create a high state of fault tolerance and business continuity capability at an affordable price.
CISSP Certified Cybersecurity Consultancy
CISSP Certified Security Architect Consultant Services
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of information system security. Progent can help create efficient cybersecurity systems that protect a small office against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients sharing network resources distributed over a mix of physical datacenters and public and private clouds.
Aironet Wi-Fi AP Management Support Outsourcing
Aironet 3700 Access Point On-site Technical Support
Progent's Cisco CCIE Wi-Fi network experts offer online or onsite configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique workplace layout, building structure, and expected network traffic.
Remote Support Help Desk Sharing
Co-managed Call Center On-site Support
Progent’s Shared Call Center service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Remote Consulting iPhone
24x7 Apple MobileMe Consulting
Progent's consultants offer Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to migrate to macOS from OS X or earlier editions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or moving to iCloud services. For business environments based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.
Technical Support Services WatchGuard Fireware
WatchGuard Firebox T35 Firewall Security Firms
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
At Home Workforce Endpoint Security IT Consulting
Award Winning Remote Employees Security Network Consultant
Progent can assist small and mid-size companies to configure security defense solutions and provide cleanup expertise to support remote workers.
24 Hour 64-bit Server Integration Support
Consultants 64-bit Server
Progent’s Microsoft-expert consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit PC desktop computing, plan an efficient upgrade strategy that minimizes operational interruptions, and offer economical, expert remote help to assist you to configure 64-bit PC desktop software and application software on your existing computers.
Immediate Microsoft Azure hybrid cloud solutions Engineer
24-7 Azure cloud integration Programmer
Progent can help companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you sidestep the common errors small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Services Skype for Business Edge Server Pool
Skype for Business and Call Analytics Engineers
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified unified communications experts can provide remote and on-premises support to help your company to maintain and repair your existing Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business migration.
Juniper SSG Firewall Cybersecurity Firm
Juniper SSG520M Router Security Firms
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Linux Network Monitoring, Nagios and MRTG Professionals
Nagios for Linux Consultants
Network monitoring typically involves tracking a system's resource usage in order to uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's network support consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support services provide small companies and developers assistance with administering and servicing UNIX and Linux systems that work with Windows-based technology.
24/7/365 Network Security Evaluation Juniper NetScreen IPsec VPN
Security Organization Juniper NetScreen 5200 Firewall
Progent's Juniper-certified NetScreen consultants can help your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology systems.
XenApp Application Delivery Engineers
Application Delivery Technology Professional
Progent's Citrix experts can assist your business to design, implement, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and support an off-site datacenter that features high uptime, enhanced protection, and rapid disaster recovery.
Android security Remote Support Services
Top Technical Support Android and Office 365 integration
Progent's seasoned group of network consultants and subject matter experts have extensive background providing remote and on-premises support for organizations of all sizes who want to incorporate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to resolve network problems that span numerous manufacturers and that entail a mix of older and up-to-date technology. Progent offers budget-friendly online expertise to help you with any aspect of designing, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to help you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic network projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and use Android phones and tablets efficiently.
CISSP Certified Security Engineer
Specialist CISSP Certified Security Manager
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that guard a small business from modern threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread across a mix of physical sites and public and private clouds.
