Cisco Expert Network Consultants
Cisco Firewall Support
From CCIE and CCNA Premier Experts
Additional Topics of Interest
Linux, Windows Consultant Services
Windows and Linux Online Technical Support
If your company network mixes Linux-based products platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that allows all your operating systems to run side by side for simple management, seamless information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support services feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, in-person technical support, and Help Desk Call Center outsourcing.
ransomware response and recovery Consulting Services
Engineer ransomware vulnerability assessment
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is intended to assess your organization's ability either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information concerning your existing antivirus tools and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and meets your business requirements.
Consulting Services virtual Windows desktops
Consultants Citrix virtual Windows desktops
For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that improves the strategic value of your information network; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Network Engineer CentOS Linux
After Hours Slackware Linux Engineers
If you are producing Linux-based software in an environment that has Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your area of high-value expertise without the continual distraction of maintaining your business network. Through the use of smart network monitoring and by providing remote and in-person support as your business needs it, Progent offers an affordable solution for maintaining an IT system that provides high availability, security, and efficiency. Progent's UNIX/Linux developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring, and Help Desk support.
Cisco Security Remote Technical Support
Remote Computer Consulting PIX
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to move up to next generation firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Les Kent has a 35-year track record of successful network integration, executive administration, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions in his roles as as a system designer, programmer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global corporations.
Small Business Security Consultant
24-Hour Small Office Security Consulting Firms
For small organizations interested in Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Remote Specialist Dynamics GP eConnect
Consultants Dynamics GP BizTalk Adapter
Progent's seasoned application designers and programmers can assist your business to build customizations to Microsoft GP/Great Plains that address the unique needs of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer help with a range of development technologies that can be utilized to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Remote Desktop Connection for Apple Mac Consulting
Immediate Windows Desktop Simulation on Apple Mac Support and Integration
For businesses with a mix of Apple Mac and Windows desktops, there exist two popular alternatives for running Windows-only applications on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based computer to run Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so you can use Windows software locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for using Windows software on your Apple Macs and can in addition assist your business to assess and install third-party solutions for Windows PC simulation.
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24 Hour IT Consultant Windows Server 2012R2 Hyper-V Virtual Switch
Consulting Windows Server 2012R2 Multitenancy
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security strategy, automate network administration, help with application development, and generate and validate a DR/BC plan.
SSCP Consulting Services Firm
MCSD Integration Specialists
Progent provides clients the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent believes that clients deserve to know that their IT support consultants have formal testing as well as extensive real-world field experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor support than is available to non-certified consultants, enabling Progent to offer customers a better level of IT support. In other cases, major certifications such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory demands by engaging the assistance of recognized IT professionals.
Network Consultant Immediate IT Staff Augmentation
Short Term IT Staff Augmentation Setup and Support
Progent's temporary staff augmentation services allow businesses to meet the need for network professionals without dealing with the expense and delays that come with identifying and hiring experienced technical help and without increasing your full-time head count.
Biggest Training Live Online Windows 8.1
Live Online PowerPoint Training Professional
Progent's webinars offer small companies the affordability, simplicity, and flexibility of web-based seminars plus the effective training methods of seasoned instructors who use sophisticated collaboration software to simulate real-time, participatory learning environments. Progent can provide online training for popular desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and analytics software such as MS Dynamics GP (Great Plains); as well as other popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Exchange 2013 Migration Consulting
Exchange 2013 Integration
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Microsoft Azure enterprise hybrid cloud solutions Professional
Azure Resource Manager Consultant
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Infor SyteLine CloudSuite Consultant Services
Infor SyteLine CloudSuite Process Improvement Consult
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service organizations to manage complex supply chains and streamline critical processes to get products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that can range from occasional advice to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
BDR and Business Continuity Solutions Integration
ProSight Hybrid Cloud Data Backup Services Online Technical Support
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
Network Health Check Professional
Professionals ProSight Remote Network Infrastructure Monitoring
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner and safer Active Directory environment. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime.
Forensics Services Juniper SSG20 Router
Secure Juniper SSG550M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
WatchGuard Firewall Security Consultancies
WatchGuard Firebox M470 Firewall Cybersecurity Contractors
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Lync Server 2013 and iPhone Professional
Lync Server 2013 Instant Messaging Engineer
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that permits the modern BYOD computing model with IM, real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your present and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Fault Tolerant Data Centers Remote Consulting
Urgent Microsoft Certified Zero Downtime Data Center Professional
Progent's Data Center professionals can help you identify high availability data centers that meet the particular requirements of your business. High availability colocation sites are especially attractive to small organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is too expensive for typical small organizations. Progent is ready to help you get all the benefits of high availability data centers and 24x7 colo sites by providing a complete array of consulting and support services.
Microsoft Windows 10 Evaluation On-site Technical Support
24x7 Integration Support Windows 10 Edge
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and post-migration Call Center support services.
Windows Server 2016 Cluster Operating System Rolling Upgrade Computer Consulting
Windows Server 2016 Disaster Recovery Planning Network Engineer
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
SCCM 2016 and Exchange 2016 Consulting
SCCM 2016 Boundary Groups Remote Consulting
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, allows safe self service, and offers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Hosting Consultant Services
Biggest Remote Consulting Data Center
Progent’s data center support services are designed for companies with equipment located at IDCs or data center colo hosting facilities and requiring timely on-premises assistance at the co-location facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete array of data center and data center and colo support services including network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of high availability systems, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server clustering configurations.
Symantec VelociRaptor Firewall Network Install
24 Hour Symantec Raptor Computer Security Specialist
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or help you migrate to more recent firewall/VPN solutions. Progent can also help you design and execute a complete security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and virus defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical help, maintenance, education, and security expertise.
24-7 Cisco CUBE and ISR Routers Consulting
Integration Cisco CUBE Integration
Progent's Cisco CCIE-certified SIP integration consultants can help your business to plan, integrate, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide affordable online or onsite expertise to help you to migrate efficiently to a productive unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for access to a SIP PSTN trunk.
Microsoft Office System Server Consultants
Microsoft Office 2000 Computer Network Support Company
Progent’s IT outsourcing services for small companies feature designing Server 2003, .NET Server, and Microsoft BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, fixing stubborn integration problems, and creating a company-wide security plan. Progent can help you maximize system reliability and performance via zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can assist with needs assessment, resource identification, BOM development, vendor qualification, procurement logistics, and full documentation. Progent’s computer outsourcing service also includes education for office productivity software such as Microsoft Office.
Consultancy ProSight Network Asset Report
ProSight Network Asset Report Consultancy
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable and safer AD implementation. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime.
Remote Troubleshooting Unity Express
Support Services Collaboration
Cisco Cisco Unified Communications Manager, previously named CallManager, acts as the core of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express provide a borderless IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and affordable remote and onsite support to assist organizations of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, creating UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
MS Certified Chief Information Officer Consultant
Cisco Certified Part-Time CIO Consultants
Progent offers the temporary services of a seasoned Chief Information Officer who can offer a broad perspective to help you select and support network technology appropriate for your current situation and that can serve as a solid basis for your future growth. Progent's temporary CIO consulting services provide economic leverage to organizations who want to optimize the benefits from their network investment but who are without the budget or hesitant to take on one more executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a large team of engineers certified to support all major operating systems and networking technologies plus a wide selection and business software, Progent is in an ideal situation to provide unbiased advice along with advanced technical support for developing IT solutions that fit the special requirements of your business.
Microsoft Small Business Server 2008 Online Troubleshooting
Largest Microsoft SBS Premium Add-on Support Services
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on experience designing and integrating seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over a decade of background integrating computer networks powered by Microsoft technology. This experience assures you results in installing, administering, and maintaining network environments that include the Microsoft Small Business Server package of servers and applications.
Shared Computer Support Help Desk Help and Support
Extended Call Center Information Technology Consulting
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle challenging issues.
Computer Consultant SCVMM 2012 and VMware
24-Hour High Availability Technical Support Services
Progent can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to upgrade from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum business value.
Exchange 2013 Security Technical Support Services
Remote Troubleshooting Exchange 2013 Management
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact key IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013.
Solaris with Windows Consultant Services
Services Solaris with Windows
Progent can help you to design and execute a smooth migration from a UNIX-powered IT environment to a network powered by Microsoft Windows and suited for running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your information and reduce productivity discontinuity by designing an effective migration strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of current environment, migration planning and validation, Microsoft Exchange migration support, information and application migration, and processor and media migration and economization.
Part-Time CIO Online Consulting
Part-Time CIO Consultants
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can offer strategic direction to help you select and maintain network solutions to meet your present situation and that can serve as a solid basis for your growth. Progent's temporary Chief Information Officer consulting services provide economic leverage to companies trying to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to maintain all leading OS platforms and networking technologies plus a broad selection and business software, Progent is in an ideal situation to provide unbiased recommendations as well as expert technical help for developing IT solutions that match the particular requirements of your business.
macOS Troubleshooting Specialists
Mac Online Consultant Services
Progent provides nationwide remote phone support and consulting services for businesses that run Apple macOS and OS X environments or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's experts offer Mac clients a range of services such as desktop assistance, upgrading to the current edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Remote technical support provides optimum leverage for your information technology dollar by preserving user efficiency and shortening the hours billed for network repair services. Sophisticated online access technology and skilled service specialists and consultants allow Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist with the toughest network issues.
