Cisco Expert Network Consulting and Support
Cisco Firewall and VPN Support Services
From CCIE and CCNP Premier Professionals
Additional Topics of Interest
24 Hour Ubiquiti AP Specialists
Ubiquiti UniFi WiFi Consulting Services
Progent offers quick access to the expertise of veteran wireless specialists who can assist you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, provision, and place UniFi wireless access points for your required signal coverage and performance.
Developing Phase: Pilots Information Technology Consultant
24-Hour Developing Phase: Pilots Remote Technical Support
In conducting consulting projects for corporate customers, Progent uses a structured methodology driven by specified milestones in order to meet financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and professional deployment. All phases are recorded to provide a comprehensive summary of IT services performed and to help in ongoing system maintenance.
Specialist VMware Site Recovery Manager Compliance
Consult VMware Site Recovery Manager
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable process for recovering services quickly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also supports transparent testing for site recovery, updates and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager.
ASP.NET Engineer
Programming Companies .NET Linux
If you want to revamp your production web site, build internal webs for applications such as human resources or worker education, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to design and manage a safe, robust server and communications infrastructure, including remote and wireless access, to run your web tools.
Microsoft Azure firewall configuration Programming Firm
Microsoft Azure Active Directory Expert Development
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Microsoft SQL Server IT Specialist
Immediate SQL Server 2008 Upgrade Consulting
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing enterprise data and analytical applications on platforms ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
24-Hour Teleworker Endpoint Management Online Support Services
At Home Workers Endpoint Management Online Consulting
Progent can assist small and mid-size companies to configure unified remote endpoint management and monitoring systems for maintaining devices operated by offsite workers.
Wi-Fi RF Coverage Maps Network Consultant
Specialists Online Wireless Site Survey
Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a wireless solution that delivers the reception, speed, density, data protection, and hand-off capability your company needs.
802.11ax Upgrade Support and Integration
24x7x365 WiFi 6E On-site Support
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
CISSP Certified Expert Phone Support Network Engineer
Onsite Support Professionals
For mid-size businesses looking for IT consulting services, Progent offers an array of options including local service, remote support, off-site Call Center, 24x7 support with remote network monitoring, emergency staffing, business relocation services, application development, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent provides professional onsite help for solving network problems quickly and affordably.
Network Support Help Desk Services Online Help
Call Center Services Network Consulting
Progent's Co-managed Call Center service allows your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
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SentinelOne Singularity and Vigilance Integration Technology Professional
SentinelOne Singularity Control Reseller Integration Services
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to deliver comprehensive endpoint detection and response.
ProSight Managed IT Services Consultants
Immediate Ransomware Recovery Specialist
Progent's ProSight family of managed services are geared to provide organizations who maintain minimal internal network support staffs with affordable help from world-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, automation of common management tasks, ongoing absorption of new technology, smooth migration from older technology to modern solutions, improved fit between computer technology with business goals, access to seasoned IT consultants, and allowing management to concentrate on business rather than ever-changing computer technology.
Recovery Services Cisco Switch
Cisco Certified CCIE Computer Outsourcing
Progent's CCIE-certified network infrastructure experts have extensive experience assisting ISPs to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable network environments appropriate for shared public networks.
Amazon AWS cloud services integration Design Firm
Integration Companies Amazon S3 disaster recovery
Progent can provide cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Top Quality Stealth Penetration Testing Firewall Configure
Penetration Testing information Systems Audit
Stealth intrusion testing is a key component of any comprehensive network security plan. Progent's security experts can run thorough intrusion checks without the knowledge of your organization's in-house network support staff. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event log monitoring are correctly configured and consistently monitored. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware.
Microsoft SQL Consultant Services
Consultants SQL Server Replication
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, managing, and using enterprise information and analytical applications on platforms ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Microsoft Operations Manager Integration Support
Technology Consulting Services Monitoring and Reporting
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network support experts. With Progent's economically priced network service programs, mid-size organizations can select a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small and midsize business information systems world-class availability, security and productivity.
24x7 Service Desk Management Support Consultants
Urgent Help Desk Outsourcing Services Information Technology Consulting
Progent's Microsoft authorized experts provide three service programs to help mid-size and large businesses create a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the numerous high-quality Help Desk application programs available and determine what packages may be excessively costly, miss key features, or align badly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their internal Help Desk team for special tasks or to fill in for vacationing or incapacitated workers.
24/7 Private Cloud Hosting for Virtual Data Centers Engineer
ProSight Private Cloud Services Specialists
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive information technology outsourcing solution that improves network availability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical business application servers supported within a safe and reliable facility on a high-performance, high-availability virtual server configured and maintained by Progent's computer service professionals.
SCOM 2016 Professionals
System Center 2016 and Operations Management Suite Technical Consultant
Progent has over 20 years of experience deploying, maintaining and troubleshooting the core platforms that make up System Center and can help you to design, deploy, support, and fix your System Center 2012 R2 ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help you to upgrade to the latest version of System Center from an older release or from another datacenter management platform to provide the advantages of best-in-class provisioning, centralized management, security, plus datacenter and application availability and performance monitoring.
Computer Consultant Microsoft SQL Server 2016
Emergency Microsoft SQL Server 2012 Online Support Services
Progent's Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid development of advanced business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Microsoft LCS Server IM Consultants
Microsoft LCS Server IM Computer Consultant
Microsoft Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution featuring advanced security, seamless integration with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, enhanced individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the benefits of Microsoft Office Communications Server across your entire organization.
Infor SyteLine CloudSuite Customization Specialist
Consultants Infor SyteLine CloudSuite Excel Integration
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite consulting that spans from as-needed guidance to end-to-end solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Consulting ISP Selection
Immediate Internet Carrier Selection Consult
Progent can provide the affordable services of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet connectivity solution meets your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Consulting for IT Service Providers Remote Troubleshooting
Consulting Support for Network Service Firms Consulting Services
Progent's Support Program for IT Service Providers lets you use Progent's consulting engineers under your own service brand as a seamless arm of your network consulting staff.
SMS Server 2003 Migration IT Services
Microsoft SMS Remote Support
Progent's Microsoft-certified consultants provide small and mid-size businesses enterprise-level consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is the new name for the change management solution formerly called Systems Management Server. Configuration Manager 2007 offers a variety of new features to SMS Server 2003 such as full automation, integrated Vista Windows Server 2008 support, NAP security support, and device driver management. Progent's certified engineers can help you use SMS or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch administration, application tracking, and software license compliance. Progent's consultants can also assist your company to move smoothly from SMS Server 2003 to System Center Configuration Manager.
VPN IT Consultants
Computer Consulting Cisco VPN
Cisco's security and remote access technology for small organizations offer a complete line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your business goals.
8540 wireless controller Support Services
24x7 Integration Support Flex Series Wireless Controller
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user class and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
Juniper Firewall/VPN Cybersecurity Consultancy
Juniper NetScreen IPsec VPN Auditor
Progent's Juniper-authorized NetScreen consultants can help your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Egregor ransomware recovery Technology Professional
Snatch ransomware recovery Specialists
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Service Database Professional
Computer Consultant Services Documentation
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by every consultant to every client. The practice of documenting and archiving support activity allows more effective service and avoids a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.
SCVMM 2016 and Nano Server Technology Consulting
Engineer SCVMM 2016 and Operations Manager
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, design processes for building and installing VMs and VM hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware ESXi support.
Data Leakage Prevention Technology Consulting Services
Security Plan Security Audit Services
For smaller companies, computer security and compliance is too complicated to stay ahead of yet too dangerous to ignore. The world's largest institutions have been hacked, and the top cloud service providers have on occasion been taken down. It looks like there's nowhere to run. Progent has made it economical for smaller businesses to implement critical security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum charge for online help. You can have access to a seasoned computer expert to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security plan.
24 Hour Microsoft Certified Partner SCCM 2012 Asset Management Computer Consultants
SCCM 2012 Intune Integration Support
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your changing business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
ProSight Reporting Infrastructure Management Support
Remote Support Services ProSight Reporting ConnectWise Automate
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Polycom ATX Telepresence Professional
Codian Consultancy
Progent can provide the services of a certified engineer with expertise integrating products from the leading telepresence vendors including Cisco, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the business value of your information system. Progent also offers the expertise of network infrastructure engineers who can assist companies of all sizes to create and maintain a communications network that provides the performance, dependability, security, and scalability required to accommodate your video conferencing/telepresence environment.
OS X Lion Security Online Troubleshooting
Apple OS X Infrastructure Professional
Progent's CISM-certified security consultants can help you protect your Mac network through professional support offerings such as running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure remote and mobile access, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security plan adapted for the specific objectives of your business information system.
