Progent's Cisco-certified SIP integration consultants can assist you to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or on-premises support to assist businesses to migrate efficiently to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define sensible procedures and standards to manage PDAs and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that includes policies, procedures and technologies to keep your IT computer system protected.
If your company has a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can assist your entire organization in a wide range of security areas such as security management procedures, security architecture and strategies, connection management products and methodology, applications development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and CISSP define the core competencies and international standards of performance that network security managers are required to possess. These certification offer executive management the assurance that those who have earned their CISM or ISSAP certification have demonstrated the experience and theory to deliver effective security management and consulting services.
If your company is developing UNIX or Linux software in an environment that has Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to focus on your area of strategic expertise without the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an economical way for supporting an IT network that features excellent dependability, protection, and efficiency. Progent's developer assistance services feature full-service network support outsourcing, virtual infrastructure, online and on-premises support and repair, proactive network monitoring services, and Help Desk services.
Progentís Cisco-Certified network experts provide experienced PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progentís Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent can help you to plan and execute an efficient transition from a Solaris-based IT environment to a network based on Windows and capable of running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can show you how to preserve your information and reduce business discontinuity by designing an effective transition strategy that preserves your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing infrastructure, transition strategy and testing, MS Exchange migration support, information and application transition, and server and storage system transition and consolidation.
Progent's Microsoft engineers can provide advanced expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a wide range of affordable remote consulting services following industry best practices to help organizations of any size to receive all the benefits of this powerful platform. Services available from Progent include solution design, software configuration and migration, setting up safe collaboration among local and offsite users, network optimization, and customized online training classes.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline key processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to architect, deploy, manage, tune, and debug fault-tolerant, extensible connectivity solutions appropriate for shared public networks.
For advanced project management assistance, Progent can provide access to senior IT experts with years of experience in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise clients follow leading practices to ensure that major projects are completed on schedule and within budget.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent can assist your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.
Progent's Microsoft certified engineers can assist your company to test Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability working with your applications. Progent can also help you to estimate the potential strategic advantages of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and implement a smooth migration to Microsoft Windows 7 from a your current release of Windows.
Progent is a pioneer in affordably providing world-class network support to small businesses. Progent's success in addressing the IT service requirements of the historically underserviced small company market is the combined outcome of key technical and process innovations that have eliminated much of the conventional costs out of administering IT service, added unprecedented technical skill into the support system, and significantly accelerated the repair cycle.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical remote support services to assist you to manage and troubleshoot your existing Microsoft Office Word solution or assist you to move to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different releases of Word, interfacing Word with different Office applications like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security support, smart phone integration, and online training classes customized for individuals or groups.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment estimates, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration consulting support.
Progentís Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the functions you currently require, with the option to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, installing, administering and supporting powerful IT applications based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent has over 10 years of experience configuring, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help you to design, deploy, support, and fix your Microsoft System Center solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help you to upgrade to the current version of Microsoft System Center from an older release or from another datacenter management platform to provide the advantages of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.
Progent has over a decade of background deploying, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help your organization to design, deploy, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can assist your organization to migrate to the latest edition of System Center from an earlier one or from a third-party IT management solution to deliver the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progentís high availability system experts offer reliability support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, non-stop Internet connection design, 24x7 data center support, and other non-stop networking consulting to help your small business configure a non-stop network for strategic applications. Progent has the background to develop economical, non-stop networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet connection and intelligent system load balancing.
Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on time and on budget.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.
Progent's pricing policy is to bill for remote service and in-person visits by the minute. As a result, you owe just for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in regions where Progent offers on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for services delivered during normal working hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to allow simple problems to fester.
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the business impact of your information network; configure XenDesktop technology with your servers, user devices, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your network managers to follow best practices to manage XenDesktop efficiently.
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to match your unique business needs. Progentís Microsoft-certified consultants provide expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for secure, company-wide resource sharing plus integration with Customer Relationship Management applications.
Progent offers two ultra-affordable service packages intended to enable small businesses to receive a professional security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from beyond your company firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine inside your company firewall to evaluate vulnerabilities to internal attacks. The two security inventory services are configured and run from a protected external location.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
The QTS (formerly Herakles) Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if your company is planning on migrating your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of cost-effective services including colocation migration, system deployment and upgrades, network improvements, comprehensive project management services, virtual server configuration, offsite monitoring, streamlined system management, software development, business continuity solutions, data security evaluation, and the use of Progent's Test Lab.
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you want to keep as well as the latest 64-bit versions of applications you plan to install.
System Center Configuration Manager automates software deployment and updating, streamlines security and compliance settings management, inventories network assets, protects against company data leakage, provides health reporting, allows safe self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist you with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help organizations of all sizes to plan, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that make up building a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a common point of control for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email infrastructure to lower hardware expense and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your organizations to evaluate the potential advantages of Exchange Online, design a network topology that fits your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your management staff and users, and deliver ongoing consulting and technical support.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help your organization to design, program, test, deploy, manage, and troubleshoot applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to organizations looking for a fast fix to a specific issue related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the special requirements of individual users or teams.
If your company is developing UNIX or Linux applications in an environment that has Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of strategic know-how without the constant hassle of managing your business network. By using smart server monitoring and by providing remote and in-person support as your company needs it, Progent offers an affordable way for supporting an information network that provides excellent availability, protection, and performance. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Helpdesk support.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco network consultants offer a range of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, network architecture, on-site or phone-based emergency support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to design a multi-site network that makes smart use of co-location services and Internet hosting sites. Progentís Microsoft Premier consultants can help large enterprises plan, integrate and support massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP consultants can help you configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Windows Server 2019 disaster recovery planning consultants can assist your business to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training environments for new technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical network initiatives on schedule.
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent can provide the expertise of certified engineers as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security consultants to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progentís IT outsourcing packages offer affordable network support for small companies. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing a web-based business solution, outsourcing your network technical services can contain expenses and minimize risks, allowing IT service budgets to grow in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system foundation for your critical applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that require critical updates, or isolating performance issues.
Progent's experts offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business environments based exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is reliable, secure, efficient and able to achieve your company's business goals.
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, create test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security plan, automate IT management, help with application development, and generate and validate a DR/BC plan.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information concerning your existing AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that minimizes your vulnerability to ransomware and aligns with your company's requirements.
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer professionals and information workers, lessening the complexity of designing, integrating, administering, and accessing company information and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consultant with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent's Microsoft Certified engineers can provide expert consulting for corporate-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange installations or upgrades and can provide local personnel to help enterprises with deployments of Exchange Server in the or any area covered by Progent's consultants.
Progent provides a variety of IT support packages for small businesses. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of Operations Manager, a state-of-the-art network and IT support product that monitors the availability, throughput, and safety of your information system and isolates potential troubles before they can disrupt your network. With Progent's economically priced IT service programs, small companies can choose a simple co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support experts. With Progent's economically priced network service programs, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small company information systems world-class reliability, protection and productivity.
Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower hardware expense and administrative overhead. You can use Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to assist your organizations to assess the potential advantages of Office 365 Exchange Online, design a solution that fits your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that includes Office 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and technical support.
Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and deploy secure access solutions for remote desktop PCs, notebooks, and smartphones so they work seamlessly with your information network, enabling your business to optimize the efficiency of your off-site workforce.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that permits a BYOD computing model with IM, real-time presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
Progentís Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business system from attack by external and internal threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progentís Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint offers a central spot for your employees or clients to connect to, organize, share and interact with useful information, documents, and applications and to communicate with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve developed in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can assist you to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint.
Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, software development, and debugging support for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent's CCIE-certified networking experts have extensive background assisting ISPs to architect, implement, manage, tune, and troubleshoot high-availability, extensible network solutions appropriate for shared public networks.