Progent's data protection experts can assist you to design, implement and debug a backup plan based on MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical machines, works with all popular public clouds, and allows businesses to create a backup ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss resulting from user mistakes, system glitches, malicious users, and external attacks such as ransomware.
If your organization does not require immediate remote help but you think you will require technical services with your network soon, you can save time and money and ensure that the appropriate expertise will be available when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to email@example.com.
Altaro VM Backup offers small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to expand with your growing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete line of hardware and software targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, permissions, and accounting from a graphical Web interface.
Progent offers high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate sensible IT products to improve business processes so they match more closely with your corporate goals. Your company can develop and implement a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
Progent can provide the temporary assistance of a veteran CIO who can provide strategic direction to assist you select and support network technology to match your current situation and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial advantages to organizations trying to maximize the impact of their IT investment but who are without the budget or hesitant to take on one more executive-level manager to their head count. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all major operating systems and connectivity technologies plus a broad range and business software, Progent is in an ideal situation to provide objective recommendations along with expert technical support for developing information solutions that match the particular needs of your organization.
SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to network users, lessening the difficulty of designing, deploying, administering, and accessing company data and analytical programs on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service restoration, validate SLAs and prove compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly recover the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to design, configure, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.
Progent's Cisco-certified IT consultants can help you create an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet access through a wide range of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the most current techniques for high availability Internet connectivity to implement an economical, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet access.
Progent's Meraki Wi-Fi access point consultants offer online and onsite support to help businesses of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers identical access, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their mobility or device.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.
With virtual server technology, companies can run multiple virtual servers on a single actual server. Virtual server technology allows IT organizations to enjoy all the benefits of server segmentation, but without the costs associated with buying extra server hardware. Virtualization is the enabling technology for private clouds, which offer major advantages such as lowering the costs of hardware, facilities, and administration while improving data protection, system availability, and disaster recovery. Other important server management technologies are server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can assist you in all areas of server consolidation and management to allow your company to contain expenses and save time.
Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall environments that rely on Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Cisco Virtual Private Network Support and Integration
Progent can assist small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the common errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Progent delivered a wireless networking environment that allowed a school to increase productivity and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided improved performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against local interference.
Progent's wireless site survey and predictive modeling make it easy to design, implement and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the reception, speed, density, Quality of Service, security, and hand-off capability your company needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the entire threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
By using virtual server technology, companies are able to run many virtual machines on one physical server. Virtualization technology allows businesses to enjoy all the benefits of server segmentation, while avoiding the expense associated with purchasing extra server hardware. Virtual servers are the critical technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information security, system reliability, and disaster recovery. Other important server management options are network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can help you in all aspects of server consolidation and administration to enable your business to cut expenses and conserve time.
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Small businesses who work with familiar independent consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, protected, and efficient.
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create test systems and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, educate your IT staff how to run new administration tools, and deliver ongoing consulting and technical support via affordable alternatives such as Helpdesk service and remote technical assistance.
Progent can deliver in-depth online consulting for all technologies associated with today’s small company IT networks and allows you to outsource an array of strategic, as-needed support services including a temporary CIO to offer advanced planning and negotiating capability, a Call Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for major initiatives such as site moves oroperating system migrations, connectivity consultants for building and maintaining high-performance and robust infrastructure, certified security engineers to ensure information protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, customize, or repair business application programs.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, produce thorough documentation of your new messaging system, educate your IT staff and users to get them up to speed rapidly on Exchange Server 2010, and provide ongoing management services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small and mid-size businesses to reduce system downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can assist you to plan and test a sensible business continuity strategy that matches your business goals and budget. Progent’s disaster recovery specialists can assist you to design, deploy, and manage fault-tolerant technologies such as redundant Internet access, virtualization, clustering, network load balancing, continual off-site backup, and multi-location data centers.
If your business network mixes Linux-based products platforms with Windows, Progent can show you how to integrate your servers into a unified environment that permits all your operating systems to coexist for easy management, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux and Windows integration assistance offerings include network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network help and repair, on-site technical support, and Help Desk outsourcing.
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi devices installed on multiple sites with any number of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran wireless consultants who can help you to assess the value of Ubiquiti’s UniFi products for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution.
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
If your company does not require immediate online support but expects to require technical services with your information system in the near future, you can conserve time and money and ensure that the right expertise will be available when you need it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email firstname.lastname@example.org.
Progent's Cisco-Premier network engineers can assist you to run Cisco's network management tools along with a variety of specialized third-party products to build a complete network management strategy to keep your environment operating smoothly, fully utilize expensive resources, guard your data, revive quickly from device failure or malicious assaults, and enable you to expand or reassign network resources intelligently and economically as your business evolves.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security strategy, streamline IT management, assist with creating applications, and build and test a DR/BC plan.
Progent can assist your it team to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that utilize on-premises resources along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Cisco CCIE Wi-Fi network experts offer online or on-premises configuration and troubleshooting support to help you to design, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and expected network traffic.
Progent's Microsoft-Premier SQL Server consultants offer an array of support services to help small companies to design, deploy, manage, and troubleshoot Microsoft SQL 2008 systems in order to receive the maximum competitive advantage from this advanced RDBM platform. Also, Progent offers consulting expertise for system architecture, enterprise-wide protection, and application programming to optimize the business benefit of your information network.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, the lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the background to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Microsoft Windows Server Essentials is a value-priced, entry-level platform that enables small businesses to make the move from the traditional physical on-premises datacenter to the modern hybrid computing paradigm that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to determine the possible business advantages of migrating to Essentials and adopting a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management support so you can plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting help, technical support, and customized training.
Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to preserve your Office 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist businesses of any size with any facet of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Microsoft Windows Server Update Services enables IT administrators to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support personnel can completely and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Citrix has developed a comprehensive family of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix virtualization products and help you design, test, implement, optimize, and support Citrix solutions.
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs which you want to retain plus the latest 64-bit versions of applications you wish to run.
Progent's UNIX platform consulting experts offer small businesses and software developers support for managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and robust cross-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's ProSight portfolio of managed services are designed to offer businesses who maintain minimal in-house IT support teams with affordable access to enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed services include flat-rate network maintenance expenses, automation of routine management processes, continual adoption of new technology, graceful transition from older technology to current solutions, improved alignment of computer technology with business objectives, access to seasoned network consultants, and allowing management to concentrate on business instead of fast-evolving network technology.
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered system integration, software development, training, and troubleshooting services since the platform's debut. Progent can provide advanced support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, pilot, and carry out a cost-effective upgrade from a a legacy release to the current edition of Microsoft Dynamics GP.
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to assist your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Progent offers affordable online support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
For medium-size businesses who need network support, Progent can deliver an array of options such as on-site help, on-line assistance, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, business relocation services, software programming, and professional consultation. For midsize companies in California or other areas serviced by Progent's field engineers, Progent provides professional on-premises help for solving technical problems quickly and affordably.
Progent can assist your business to design and execute an efficient transition from a Sun Solaris-based IT environment to a network powered by Windows and capable of running Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you preserve your data and minimize productivity disruption by developing an effective transition plan that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, transition planning and validation, MS Exchange migration expertise, information and application porting, and server and media transition and consolidation.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to migrate from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible business value.
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT system disaster. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime network solution that addresses availability issues covering a broad array of network technologies and procedures.
Progent's ProSight family of managed services are designed to offer organizations who have small in-house network support staffs with affordable access to world-class management tools and consulting experts. Advantages of the ProSight line of managed services include flat-rate network maintenance costs, smart automation of common administrative processes, ongoing adoption of new information technology, graceful transition from older systems to current solutions, improved alignment of information technology with strategic goals, guidance from veteran IT experts, and freeing up management to concentrate on business instead of fast-evolving information technology.
Progent's SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your business practices.
Progent provides IT services for mid-size companies who have 100 to 250 system clients. The mid-size business or work group has traditionally been an overlooked part of the market for network support services. The cost structures and support access models of large outside service organizations make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to support an information network whose advanced technology and capability are often similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual network infrastructure and proactive network monitoring, significantly reduces the IT maintenance costs of a small-medium business while providing the small organization with big-company service from professional, world-class consultants knowledgeable in a broad array of midsized business technologies. If your medium size organization or small business is looking for the quality of network help needed by a medium size organization without paying big-company costs, call Progent.
Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for implementing SharePoint Server 2007, advise you on the appropriate version of Microsoft SharePoint for your application, offer setup and integration expertise, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, design a comprehensive security plan that incorporates portal solutions, and provide maintenance and Help Desk support.
In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training classes customized to address your particular needs. Progent's experts also can show you how to build and support a protected, robust server and communications infrastructure to run your ERP, MRP and accounting applications.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances like routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks.
Progent can provide online and on premises consulting to help your organization with any aspect of business intelligence (BI) reporting from debugging or enhancing applications to designing and implementing an advanced business intelligence environment. Progent's BI consultants can help you to maintain your current BI system, assist you to upgrade reports and databases from a legacy reporting product to a current one, and deliver as-needed remote training to meet your specific requirements. Progent’s business reporting consultants can provide experience in the leading BI reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent offers affordable online access to an Oracle-certified MySQL DBA or application programmer and can assist organizations of all sizes to integrate and maintain MySQL in a reliable IT environment that offers high levels of performance, scalability, and protection. Progent also has experience helping companies port applications from an Oracle environment to MySQL.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting services to assist you to plan, implement, update, optimize, administer and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace design, building structure, and anticipated workloads.
Progent can provide quick access to the expertise of seasoned Wi-Fi specialists who can help you to assess the value of Ubiquiti UniFi wireless APs for your business and assist you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for your required signal coverage and throughput.
Progent offers several network security packages designed to deliver larger enterprises an impartial and comprehensive security assessment from a team of certified security consultants. All Progent's security assessment bundles feature a collection of procedures like automated scans from within and from beyond your network security perimeter, expert analysis of scan results by accredited security consultants, creation of a paper explaining the results, plus a live concise executive outbrief and a detailed live outbrief for internal network engineers.
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
Progent provides several essential kinds of Contact Center services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients easy access to a reliable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to business performance. Progent's goal is to fix and not simply report problems.
Progent offers the temporary assistance of a seasoned Chief Information Officer to offer strategic direction to help your company pick and maintain IT technology to match your current situation and that can serve as a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer services offer economic leverage to organizations who want to maximize the benefits from their network investment but who are unable or hesitant to take on another high-level manager to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading operating systems and networking technologies plus a wide range and application software, Progent is in an ideal position to offer objective advice along with advanced technical support for building and maintaining information systems that fit the particular requirements of your organization.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the entire threat lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats.
Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking model that combines local and cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud design for your network ecosystem. Progent offers comprehensive project management to help you plan and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and training.
Progent can provide quick access to the expertise of seasoned wireless consultants who can assist organizations to determine the benefits of Ubiquiti UniFi wireless access points for your business and help you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and place UniFi Wi-Fi APs for your required signal coverage and throughput.