Progent applies no service activation fee and requires no retainer for services provided during regular business hours. Progent's small granularity eliminates big bills for quick solutions so you won't be forced to allow minor problems to stay unaddressed.
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if you are planning on moving your primary or offsite backup system to the Herakles data center, Progent can provide a variety of budget-friendly services such as colocation relocation, equipment installation and updates, network improvements, comprehensive project management, virtualization expertise, remote monitoring, centralized system management, application development, business continuity planning, data security evaluation, and the support of the Progent Test Lab.
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup system that minimizes your vulnerability to a ransomware attack and aligns with your company's requirements.
Progent offers cost-effective online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online training for Access development and DBA services.
Progent provides live remote training for an array of desktop apps and environments including Microsoft Office Excel, Word, Access and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the advantages of conventional in-person seminars, including immediate communication between students and teachers, but avoids the costs of travel and the challenge of trying to synchronize the schedules of many students. Available to single students or classes of any size, Progent's virtual training permits the instructor to run the class from a remote office while the students can be dispersed throughout an office or all over the the U.S. Live online learning supports powerful teaching tools like broadcast white boards, real-time questions, and collaborative desktops. Classes can be brief and targeted to specific subjects or longer in duration and wider in coverage.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for new products and technologies. For Progent clients without adequate internal resources to assemble proper test environments, the lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.
Progent's Microsoft-Premier SQL consultants offer a range of services to help small and midsize companies to design, implement, administer, and repair Microsoft SQL Server 2008 solutions so that they gain the optimum business advantage from Microsoft's state-of-the-art database management platform. Also, Progent can provide expertise for system infrastructure, enterprise-wide protection, and software development to optimize the business advantage of your information network.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the experience to complete your move rapidly and economically. Progent's Exchange 2007 support, repair, and design offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.
GIAC was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with any of the network security services addressed within GIAC certification such as auditing network security mechanisms, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support to assist organizations of all sizes to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Progent’s Microsoft-premier engineers can help you to update your desktops from 32 to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit desktop processing, design an affordable upgrade process that reduces operational interruptions, and offer economical, professional remote help to aid your organization to install 64-bit desktop operating systems and application software on your existing hardware.
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, creating efficient migration procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble proper pilot systems, the lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.
Progent's Microsoft-Certified SQL Server engineers offer an array of support services to help small and midsize businesses to plan, implement, administer, and repair Microsoft SQL Server 2008 systems so that they gain the maximum strategic advantage from this state-of-the-art RDBM platform. In addition, Progent can provide assistance with system infrastructure, company-wide protection, and software development to increase the strategic benefit of your information network.
Progent's Microsoft-certified consultants provide technical support and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting services for Exchange Server include system design, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service network management outsourcing.
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi network customized for your facilities, providing you a WLAN that has the coverage, speed, density, data protection, and hand-off ability your company requires.
Progent has extensive experience delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert online network support and has delivered IT solutions to organizations in all 50 states. Online support saves travel expenses and solves problems faster than on-premises service calls.
Progent's certified TMG 2010 and ISA Server 2006 consultants can help you to design, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and manageability that your business needs.
Progent offers expert help for every phase of your Exchange 2010 upgrade with services that include end-to-end project management services, site analysis, project planning, specification of all new software and hardware needed, recommended vendor sourcing, pilot testing at client location or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's IT group and users.
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi network customized for your facilities, providing your business a wireless solution that has the reception, performance, density, security, and roaming capability your company needs.
Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS administrator or software developer and can assist organizations of all sizes to configure and support MySQL in a reliable network environment that offers advanced speed, expandability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a wireless solution that has the reception, speed, density, security, and hand-off ability your company needs.
Mid-sized businesses can derive all the advantages of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced network service programs, medium-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size company networks world-class availability, protection and productivity.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running across multiple venues with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned wireless professionals who can help you to assess the value of Ubiquiti’s UniFi products for your business and assist you to plan, install, manage, and maintain your UniFi solution.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9 Engineer SyteLine Consulting
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of key processes to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from occasional advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.
Progent's Experts Team offers consulting in key areas including Macintosh networking and applications; Support for Linux-based, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and vertical program support; CIO, management information analyst, and project logistics services; Special program design and integration; Web, eCommerce, Electronic Data Interchange, and client portal design and integration; Database support and efficiency consulting; Business intelligence expertise; and Telecom architecture consulting.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging problems, or full project management support. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent is one of the most qualified IT support companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small businesses receive the full benefits of Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent’s Microsoft Certified network support professionals. With Progent's economically priced IT support packages, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class reliability, protection, and performance.
MS Communications Server provides IM and presence in a scalable, world-class package featuring enhanced security, transparent compatibility with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the benefits of Office Communications Server throughout your whole organization.
Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery options for individual files and emails, extensive support for Windows CSV and for VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management solution based on best practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can create cost-effective security solutions that guard a small office from advanced threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources spread over multiple physical sites and various clouds.
Network monitoring typically consists of observing a network’s resource utilization in order to identify data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these tools to tune and repair your network. Progent's Linux support professionals provide small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Windows-based technology.
If you are producing UNIX-based software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the constant distraction of managing your business network. By using smart server monitoring and by delivering online and in-person assistance as your company needs it, Progent offers an affordable solution for maintaining an information system that features excellent dependability, protection, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring, and Helpdesk support.
Microsoft ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft ISA Server 2006 experts can help you design, cost-justify, test, install, customize and support the any edition of ISA Server 2006 on your information system.
If you need help creating, improving, or repairing applications for Microsoft Windows, Linux, or for the Web, Progent’s expert team of programmers, relational database designers, and software project managers can help ensure you get the job done on time and within your budget. Progent's seasoned application programmers can provide affordable and efficient remote consulting for projects as small as writing Vidual Basic scripts for Excel or as large as developing mission-critical RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.
If you want to update your corporate web site, create internal webs for applications such as human resources or worker education, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web tools.
Cisco's wireless VoIP phones are hardened wireless devices designed for professionals who are mobile within campus, hospitality, retail or other venues where IT management requires portable phones that offer more control, data security and ruggedness than is achievable with the BYOD style of workplace communications. Integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune numerous components of your wireless environment including wireless access points, routers, Cisco wireless LAN controllers, and management software. Progent's certified consultants offer remote and onsite support to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running across multiple venues with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi professionals who can assist you to assess the value of UniFi technology for your business and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Exchange 2010 for your business and can help your IT staff to design and carry out an efficient migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast return on investment by improving your productivity, cutting the cost of equipment and service, simplifying management, and integrating your key communications technologies.
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also permits transparent testing for disaster recovery, updates and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Progent can deliver a broad range of affordable consulting and support services to help your business to install, configure, repair, and administer desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote help for individual machines or laptops or help your business to plan and implement a large-scale rollout of new or updated OS software and applications. Progent can also provide consultants and technical workers to assist you to prepare for and implement an office move or consolidation organized to cause the least possible interruption to your business.