Progent is among the most qualified IT consulting firms for designing email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Progent provides network support for mid-size businesses who have 100 to 250 network users. The mid-size business or office has typically been an overlooked segment of the market for IT support services. The cost structures and service delivery models of major outside service organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an IT system whose advanced technology and sophistication are frequently comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 server monitoring, significantly reduces the network support costs of an SMB while offering the small company with enterprise-level service from professional, world-class consultants with background in a broad array of small business technologies. If your medium size company or small business is looking for the quality of network support needed by a mid-size office without paying big-company prices, you need Progent.
If you are an information technology engineer with technical support expertise, joining Progent and assisting our clients will enhance your abilities through collaboration with our team of motivated, high-output consultants. Progent's concentration on offering IT expertise and technical help to small and midsize companies will give you the chance to work closely with business leaders and add significantly to the success of dynamic organizations. Also, Our virtual office environment offers the most advanced technology for off-site service and wireless access to help you to deliver speedy fixes when you take on business-critical issues.
Progent's certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent offers small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as Check Point Software, Juniper Networks, and Symantec. Progent can help you design a comprehensive security plan and select the right technologies from a variety of vendors to support your security objectives while staying within your budget restraints.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent has little competition. Mid-size businesses who work with familiar independent consultants or who employ internal support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and efficient.
Microsoft Forefront TMG 2010 builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified engineers can help you to design and execute test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.
Progent can provide cost-effective remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS services. Progent can provide occasional support to help you to overcome complex technical issues or Progent can deliver project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Progent provides nationwide online technical support and troubleshooting services for businesses that run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X clients a range of services including desktop support, migration to the latest version of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online network consulting offers optimum return for your information technology dollar by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated online access utilities and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by traveling to your location. In most of situations your IT issues can be remediated over the phone or via a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to help you with the most challenging system issues.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to design, deploy, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows systems.
Progent's certified Office Word and Microsoft 365 Word consultants can provide a broad range of affordable remote support services to help your organization to manage and troubleshoot your existing Microsoft Office Word environment or assist you to migrate to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training customized for individuals or groups.
Progent's Microsoft-certified experts can deliver a range of network consulting services to help organizations of any size to install, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can help design and configure testing environments to assess Windows 8.1 and plan and manage Windows 8.1 migration plans following industry best practices.
Fortinet next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Progent's Cisco CCIE-certified SIP integration consultants can assist you to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and offer affordable online or onsite expertise to assist businesses to migrate smoothly to a productive communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent's management team includes seasoned professionals with years of background delivering network consulting services, technical support, and long-term IT planning to organizations ranging in size from small offices to global enterprises. Great support requires great people, and Progent has put together a management team able to provide customers with the top service value in the industry.
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi network optimized for your environment, offering you a WLAN that has the reception, speed, density, security, and roaming ability your business needs.
Progent's Microsoft and Cisco certified Consultants provide three service programs to help mid-size and large businesses create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help companies sift through the numerous top level Help Desk application programs available and decide what packages may be too expensive, miss key capabilities, or align badly with your organization's corporate culture. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
Progent's certified Windows Server 2003 engineers can provide network help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and support offerings include network planning, deployment, project management, in-person and off-site network support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation sent by each consultant to every client. The discipline of detailing and archiving service records allows more efficient service and avoids a slew of common problems such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises consulting services to help you to plan, deploy, optimize and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, deploy, enhance, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent's certified Excel and Office 365 Excel consultants offer a broad range of remote support services to assist your organization to design, program, pilot test, install, manage, and debug applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed help to organizations looking for a quick fix to a specific problem related to Excel and Progent also offers full project management services for upgrading or creating mission-critical application software built on Excel. Progent's affordable online training for Excel can be custom tailored to address the special requirements of individuals or groups.
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize companies a range of affordable alternatives for backing up and restoring business-critical workloads including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information systems to achieve an advanced level of fault tolerance and business continuity capability at an affordable price.
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent can help you to create, implement and manage a backupup/restore solution built around MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by user mistakes, computer error, ill-intentioned insiders, and malware attacks such as ransomware.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Microsoft supports transparent hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.