Stealth penetration checking is an important part of any overall network security plan. Progentís security experts can run extensive intrusion tests without the knowledge of your company's internal IT resources. Unannounced penetration checking shows whether current security monitoring systems such as intrusion incident warnings and event log monitoring are correctly set up and consistently monitored.
Progent's veteran team of network consultants and subject matter experts have extensive experience delivering remote and onsite support for organizations of all sizes who need to integrate Android phones and tablets into their information systems so that users can be productive from virtually anywhere. Progent has the breadth of skills to resolve network issues that span numerous vendors and that represent a combination of legacy and up-to-date technology. Progent provides affordable online expertise to assist you with any facet of designing, deploying, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to help you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones and tablets to maximize their business value.
Microsoft Windows Server 2008 represents an important advance in making information networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide an improved platform for web hosting and development. Progent can help your company benefit fully from the improvements built into Windows Server 2008 by delivering consulting, tech support, education, staffing, monitoring, and security engineering services.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry technology seamlessly into their IT network.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Small businesses who work with familiar freelance consultants or who employ in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their networks more robust, secure, and productive.
MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade solution offering advanced protection, transparent compatibility with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security. Microsoft Office Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can help your organization to assess the advantages of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your IT system
Progentís Technical Response Center (TRC) provides national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone help and online direct network connection to troubleshoot and resolve network problems quickly and economically. The scope of technical experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate experts as required. For urgent issues, the Technical Response Center endeavors to respond to your request for service within one hour.
Progent's Cisco-certified CCIE experts can assist you to configure, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from outdated appliances to current devices.
Progentís IT outsourcing services for small companies include planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, fixing chronic IT issues, and creating a company-wide security strategy. Progent can show you how to enhance system availability and performance via non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with needs assessment, product inventory, BOM production, vendor qualification, purchasing logistics, and professional documentation. Progentís IT outsourcing service also includes training for office productivity products such as Microsoft Office XP.
Our Experts Group offers consulting in important fields including Macintosh integration and applications; Support for Linux-based, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Mission-critical and vertical application help; CIO, business analyst, and project management services; Special program design and deployment; Web, eCommerce, Electronic Data Interchange, and client information portal design and deployment; SQL support and efficiency consulting; Management intelligence expertise; and Telecommunications architecture consulting.
Progentís high availability network experts offer non-stop computing consulting, disaster recovery planning, system load balancing, non-stop interoffice access, 24x7 Internet interface design, high-availability data center support, and other fault-tolerant operations support to show your organization configure a non-stop network for mission-critical applications. Progent has the knowledge and experience to design affordable, fault-tolerant systems by deploying the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.
Progent's UNIX family support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progentís certified Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls offer advanced security, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security holes.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and introduces important new features as well as a revamped structure. These improvements affect vital areas such as manageability, availability, security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online support and management services for Exchange 2013.
The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progent provides clients access to engineers who have earned some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to know that their IT support professionals have accredited testing plus broad practical experience so that Progent's customers can use Progent's service with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for substantially superior vendor support than is available to uncertified consultants, allowing Progent to deliver customers a higher class of computer service. In other cases, major certifications such as CISSP or ISSEP for IT security can aid corporate clients to show compliance with regulatory demands by engaging the assistance of recognized IT experts.
Progent offers fast online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment via advanced remote diagnostic tools to provide fast and affordable troubleshooting and remediation of urgent network infrastructure problems.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, software development, training, and debugging services since the product's original release. Progent offers in-depth support for updating out of date Dynamics GP deployments. Progent can help you to plan, pilot, and implement an efficient upgrade from a a legacy release of GP to the current release of Dynamics GP.
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.
Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a system architect, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.
Progent can provide the support of a senior specialist with years of experience installing, maintaining, and upgrading telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management group, your ISP, and your video conferencing technology vendor to help your organization maximize the business value of your video conferencing solution.
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to maintaining the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a level of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services designed to assist you to detect and resolve a most IT network issues before they can impact productivity.
Progent's certified relational database developers can provide businesses of any size online support for popular RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and configuration, application architecture and coding, administration services, replication solutions, storage management, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Microsoft Windows Server Essentials is an affordable, entry-level OS that enables small organizations to transition from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that includes both local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost advantages of moving to Essentials and implementing a hybrid on-premises/cloud design for your computing environment. Progent offers full-service project management so you can plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and training.
Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX 500 or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent can assist your business to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Our compensation structure is built on contribution, so just like being an independent consultant, your income is directly tied to your generated revenue. Certain Progent consultants focus on lifestyle issues and elect to work at a more relaxed pace, utilizing our flexible schedule to pursue personal pursuits such as mountain biking, motorcycle racing, skiing, surfing, travel, or sharing free time with relatives and acquaintances. Others take advantage of the opportunity to make big dollars through hard work and long days. Progent completely supports both ends of the spectrum and any point in the middle.
Progentís Help Desk Co-management service allows your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum availability for critical workloads by providing centralized, mixed-platform monitoring of IT infrastructure installed throughout local systems and private and public clouds. Progent's consulting group offers advanced remote and onsite expertise to help organizations of all sizes to design, implement, tune, update and repair SCOM 2016 deployments. Progent can assist you to migrate to SCOM 2016 from older versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.
Progent can supply small companies with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible technology to improve business processes so they align more closely with your corporate objectives. Your company can create and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the specific requirements of your company. Fault tolerant collocation sites are especially appealing to small businesses due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to create an on-site data center with even a basic degree of fault tolerance is too expensive for typical small organizations. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Progent has over a decade of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can help you to design, install, support, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist you to migrate to the latest version of Microsoft System Center from an earlier release or from another IT management solution to provide the advantages of enterprise-class provisioning, automation, security, plus infrastructure and application availability and performance monitoring.
Progent can help your business to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security and compliance, and boost worker output by ensuring that critical applications stay up to date, tracking licensing, and monitoring resource usage profiles to help you make informed purchasing choices. Once you are set to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and implement an efficient migration to SCCM 2012.
Progent provides small organizations a pair of ultra-affordable security evaluation packages that include, for a set fee, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who assess the data collected by the remote scan, deliver objective summaries of your current security vulnerability, and offer recommendations for enhancements. Progent offers two complementary network security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-class assessments of your IT network's vulnerability to attack.
Progent offers small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security plan and choose the right technologies from a variety of vendors to support your security objectives while sticking within your spending restraints.
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of performance that IT security managers are required to master. It provides executive management the confidence that consultants who have earned their CISM credential have the background and capability to deliver efficient security administration and support services.
Progent's Linux consulting experts provide small companies and developers support for administering and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience offers you a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own service brand as a transparent extension of your IT consulting staff.
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations plus a redesigned structure. These improvements affect key IT areas such as ease of administration, availability, compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Microsoft Exchange 2013.
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you demonstrate compliance with government and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that include local offices, data centers, private clouds and public clouds.