Progent’s Microsoft-certified experts offer small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to access, manage, distribute and interact with useful data, files, and applications and to communicate with other people. It allows quicker and better decisions, more efficient access across groups and more economical business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to locate, download and apply.
Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to design and deploy an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and test a disaster recovery plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Progent's Apple Mac networking engineers can assist you with a broad array of system infrastructure issues such as network architecture, off-site and mobile access, internetwork communication, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of designing, configuring, and maintaining a network architecture that is reliable, secure, efficient and aligned with your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they can impact your business.
Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Progent provides customized remote training for a range of desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the benefits of traditional physical classroom instruction, such as instant interaction between clients and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of many students. Available to single students or groups of all sizes, Progent's live online training allows the trainer to run the class from a remote office while the students can be spread across a campus or across the the U.S. Live online learning deploys proven learning mechanisms like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specialized topics or extended in duration and wider in scope.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support team, create an enterprise-wide security plan, automate IT management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network consulting experts. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small and midsize company networks world-class reliability, protection and performance.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management system.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their scope, Progent can focus on providing high-value skills where Progent has little competition. Mid-size companies who work with trusted freelance consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more robust, protected, and productive.
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent has little competition. Mid-size companies who work with familiar freelance service providers or who employ in-house IT staffs benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that let you analyze your business more thoroughly, transforming uncooked data into valuable understanding of your business.
Progent's Microsoft certified consultants can provide offsite and onsite consulting expertise to help you to manage, support, and repair computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, remote connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring.
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management support to help you complete your SCDPM 2016 initiative on time and on budget.
Progent provides the services of Microsoft and Cisco-Certified IT consulting professionals to show customers economical alternatives to help businesses maximize the benefits of Microsoft and Cisco products. For environments that range from remote offices to nationwide enterprises, Progent's expert engineers can show you how to enhance your network's e-mail infrastructure, security, availability, performance, and system management.
SQL Server 2014 includes significant enhancements in critical areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services that include planning, deployment, administration, remediation, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes tailored to meet your particular requirements. Progent's consultants also can help you integrate and support a secure, robust network infrastructure to run your ERP, MRP and accounting applications.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to design, configure, operate and troubleshoot a backup and disaster recovery solution based on Barracuda technology.
Progent's ProSight Virtual hosting services offer small businesses a variety of advantages such as lower capital costs, savings on operational expense, better management focus, world-class protection, greater availability, and regulatory compliance.
Progent’s Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint Server offers a common spot for your employees or customers to access, organize, distribute and interact with useful information, documents, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they’ve developed in a way that makes data easy to find, download and apply. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint environment or upgrade to the latest release of SharePoint.
Progent's Microsoft consultants offer advanced expertise in deploying, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide variety of cost-effective remote support services following proven best practices to assist businesses of any size to get all the benefits of this leading platform. Consulting support offered by Progent include system planning, software configuration and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent's Apple Mac networking consultants can help you with a wide range of system infrastructure issues such as system architecture, off-site and mobile access, internetwork communication, security, and new technologies such as Voice over IP and high-speed wireless networking. For company networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to handle the challenge of planning, configuring, and maintaining a system architecture that is robust, secure, productive and supportive of your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide skilled professionals to support Cisco routers and switches.
Progent offers the expertise of certified consultants and experienced database application programmers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics platform that unifies information and operations across your business, communicates seamlessly with other applications, and brings together employees, clients and vendors regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, protected server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full power of Dynamics GP 2010.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients who lack sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, scalability, and versatility that improve output of local, branch office, and mobile workers. Progent's network professionals can provide cost-effective remote engineering, troubleshooting, and training services to help you to design, execute, and maintain Windows Server 2008 R2 to add substantial business value to your information system.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
SQL Server 2014 incorporates significant improvements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services including system design, deployment, management, troubleshooting, and application development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent offers Microsoft Windows 2003 Cluster Server expertise to help your company utilize non-stop clustered servers designed to deliver 100% operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By assisting you t create fault-tolerant server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your fault-tolerant server clusters are set up to optimize the competitive advantage of your IT system.
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent’s IT outsourcing services provide affordable computer support for medium-size corporations. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize risks, permitting IT support budgets to increase in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your vital Windows-powered applications including Windows 2008, Exchange Server, and SQL Server 2008.
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional background, at the forefront of network support, executing a wide variety of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its support team. This means that you get not only expert IT capability, but also a support engineer with field-tested methods for applying technical knowledge to fix real-world IT problems quickly.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from production systems.
Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security plan and design protection into your corporate processes.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the configuration of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and more secure AD environment. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier management, improved compliance with government and industry security requirements, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime.
Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent provides small businesses a pair of low-cost security inventory scanning packages that include, at a set price, remotely administered inventory scans of your security profile which are evaluated by certified security specialists who assess the results of the scan, present objective summaries of your current security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while delivering enterprise-class assessments of your IT network's vulnerability to attack.
Progent's Microsoft engineers can provide cost-effective remote support and development services to assist you to design, deploy, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document management tools, wikis, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Project. Progent can help you to migrate from previous releases of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
The Help Desk Call Center support model used by Progent's Technical Response Center offers small and midsize businesses an affordable option to reliance on independent service individuals by offering broad technical knowledge shared by numerous support groups, optional round-the-clock access to urgent assistance, escalation capability to world-class engineers for solving the most intractable problems, service consistency and reliability, prompt follow-up enforced by veteran support administrators, a variety of convenient mechanisms for initiating service jobs, plus excellent process visibility made possible by trouble ticket tracking and available through a web portal.
Progent offers the expertise of Microsoft-certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.