Cisco Expert Network Consulting and Support
Catalyst Series Switches Configuration and Troubleshooting From CCIE and CCNP Certified Professionals
Additional Topics of Interest
Mandriva Linux Professionals
Gentoo Linux IT Consulting
Progent's Linux consulting experts offer small businesses and software developers support for administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of expertise provides you with an easy single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Network Consultant Mission Critical IT Applications
Virtual Server Technology Professional
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of servers and faster ROI, more leveraged utilization of physical computers, streamlined operations, increased system uptime, and easier manageability. Typical usage scenarios for virtual machines include resource consolidation, economical platforms for line-of-business legacy software running on outdated operating systems, and affordable isolation of program development or pilot testing environments from production systems.
Open Now Microsoft Experts SCDPM 2012 Security Professionals
Top Quality SCDPM 2012 Security Technology Consulting Services
Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of all sizes to design, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
IT Consultants Microsoft Windows 2000
Windows 2000 Online Support
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can simplify network administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing test programs to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
After Hours Amazon hybrid cloud solutions Programming Firms
Amazon cloud integration Coding
Progent can provide affordable remote consulting to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers occasional expertise to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Consulting Services BlackBerry BPS
BlackBerry Exchange Computer Consultants
Progent offers the support of BlackBerry-premier professionals who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small businesses an efficient solution for integrating BlackBerry technology seamlessly into their IT network.
Lync Server 2013 Computer Engineer
Lync Server 2013 and SharePoint Professional
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and on-premises support to help you to manage and repair your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration.
ISA 2000 Server Specialist
Top Rated ISA Server Specialist
Progent's certified ISA Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Dynamics GP Software Development Remote Technical Support
Dynamics GP Modifier Technology Professional
Progent's seasoned solution designers and programmers can assist your company to create customizations to Microsoft Dynamics GP/Great Plains that support the unique requirement of your business without losing the benefits of Windows integration. Progent can also provide expertise with a range of development technologies that can be utilized to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Windows, UNIX, Solaris Remote Technical Support
UNIX, Windows Specialist
Progent's UNIX family consulting experts provide small and mid-size companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with an easy one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
An index of content::
IT Consulting SCCM Primary Site
SCCM Asset Management Consulting Services
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist your organization with any facet of planning, installing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
Windows 2000 Professional Services
Microsoft Virtual Server 2005 Consulting Service
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you plan, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Remote Server Management Remote Consulting
Automated Desktop Monitoring Remote Troubleshooting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your assigned Progent consultant so any looming problems can be resolved before they have a chance to impact productivity.
Support Catalyst 6800 Switch
CCIE Certified Professional Catalyst Switching
Progent's Cisco-certified CCIE experts can help your business to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate efficiently from legacy switches to modern devices.
Windows Server 2008 Hyper-VI Computer Consulting
Windows Server 2008 R2 IT Services
Microsoft Windows Server 2008 is an important step forward in making IT networks more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your company benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, training, temporary staffing, monitoring, and security services.
iPhone remote access Consulting Services
Technical Consultant iPhone and Lync integration
Progent can provide cost-effective remote assistance to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your IT network.
On-site Support At Home Workers Cloud Integration
Teleworkers Cloud Integration Network Consulting
Progent can help small and mid-size businesses to provide their offsite workers with transparent integration with cloud resources.
Windows Hyper-V 2016 Consultants
Windows Server Hyper-V 2016 Migration Integration
Windows Hyper-V 2016 utilizes key features initially developed for and refined on Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a smooth migration strategy, train your IT administration and support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business benefit.
Consultants Check Point SandBlast
IT Services Check Point NGFW Firewalls
Progent's Check Point Software firewall consultants can show you how to plan, integrate, and administer firewall environments built around Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
ProSight Email Guard Spam and Virus Filtering Service Consultants
Email Link Protection Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
BlackBerry Exchange IT Consultants
IT Consultants RIM BlackBerry Exchange
Progent can provide the expertise of RIM BlackBerry-certified consultants who can help small companies to design, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient remote service delivery model, provides small and mid-size companies a cost-effective solution for integrating BlackBerry technology productively into their IT network.
Slackware Linux Consulting
24 Hour Red Hat Linux Technology Consulting
Progent's Linux support experts offer small and mid-size companies and software developers support for administering and supporting Linux computers that operate with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
24x7 Specialists Wireless Security
Wireless Security Consulting Services
Progent provides consulting for security analysis software including LANguard from GFI for running a variety of automatic network auditing scans to uncover potential security problems. Progent has broad experience with security analysis tools and can show you how to make sense of testing reports and respond appropriately. Progent can help you build security into your company processes, configure scanning tools, plan and implement a protected network environment, and suggest procedures to maximize the safety of your network. Progent's security professionals are ready to help you configure a firewall, implement safe remote access to email and data, and integrate virtual private network. Progent's qualified security consultants can also validate the protection of web-based applications and can run comprehensive information security tests of enterprise-wide security to validate your company's compliance with recognized industry security standards such as HIPAA, NIST, and ISO 17799.
Wireless LAN Engineer
Wireless Network Support
Progent’s wireless engineers can help small companies design, choose, evaluate, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of security that matches or exceeds wireline interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and deploy the wireless connectivity technology that match your company requirements.
Amazon EC2 mobility Integration Firm
Urgent Amazon EC2 migration Integration
Progent offers cost-effective online support to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Shared Help Desk Integration Support
Help Desk Sharing IT Services
Progent provides several essential types of Helpdesk services including Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers instant access to a dependable technical resource with extensive experience providing phone support and online repair for networks powered by Microsoft products. Progent's focus is on earning the support Helpdesk a positive image as a solid contributor to company performance. Progent's target is to fix and not simply report problems.
Microsoft Certified Skype for Business high availability Consultants
Skype for Business high availability Consulting
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to assist you to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
ProSight Phishing Protection Professionals
ProSight Enhanced Security Protection Consultant
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.
Online Help Windows Server 2012R2 Server Manager
Remote Troubleshooting Windows Server 2012 R2 Private Cloud
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Urgent Services Cisco VTC
Urgent Radvision Telepresence Services
Progent can provide access to a senior specialist with extensive experience configuring, managing, and upgrading telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network support group, your Internet Service Provider, and your telepresence technology supplier to assist your company increase the strategic value of your video conferencing solution.
wireless IP phones and Aironet APs Setup and Support
Support Outsourcing wireless IP phone integration
Progent's Cisco-certified Wi-Fi integration consultants can assist you to configure, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Remote Support Information Transfer
Information Transfer Consultants
Progent practices information transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent has little competition. Small businesses who utilize trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more robust, secure, and efficient.
Sun Solaris Consulting Services
24/7 Solaris Small Office IT Outsourcing
Progent's UNIX platform support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Exchange Server 2003 Upgrade IT Consultants
Support and Setup Exchange Server 2003 Upgrade
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Microsoft Operations Manager Technical Support Services
Microsoft Operations Manager Consulting
Progent provides a variety of network service packages for small companies. These IT outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of Operations Manager 2007, a next-generation network and system support software platform that tracks the reliability, throughput, and safety of your network and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced IT support packages, small businesses can choose a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
64-bit Migration Consult
64-bit Server Computer Engineer
Progent’s Microsoft-expert consultants can assist your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit processing, plan an affordable migration process that reduces operational disruptions, and deliver inexpensive, expert online help to aid your company to configure 64-bit operating systems and applications on your current computers.
Data Protection Manager 2016 and Windows Server 2016 Professionals
Data Protection Manager 2016 Troubleshooting Technology Consulting Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 offers application-sensitive protection for critical platforms like Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, deploy, administer, and repair a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide occasional guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 deployment on time and on budget.
Open Now Small Business Computer Consultancy Services
Small Business Network Consulting
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Network Training
Immediate Microsoft Certified Partner Server Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Medium-size companies who utilize familiar independent service providers or who employ in-house IT staffs benefit when Progent transfers information about new technology and proven processes to make their IT environments more reliable, protected, and efficient.
Exchange 2013 Disaster Recovery Online Help
Exchange 2013 Data Loss Prevention Consultant
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These improvements favorably impact key facets of IT including manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.
ProSight Windows Desktop Management Professionals
ProSight Windows Server Management IT Consultants
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they can impact your business.
Microsoft Exchange Server 2016 Upgrade Planning Professional
Exchange Server 2016 Upgrade Specialist
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco SIP phones On-site Technical Support
Online Consulting Telepresence
Progent's Cisco CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Network Consultant Service Reporting
Service Database Onsite Technical Support
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike many freelance consultants or local service firms who provide minimal documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by each staff member to every customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Microsoft Forefront TMG Network Consultants
Forefront TMG 2010 Computer Consultant
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
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