Progent's Cisco certified networking consultants have extensive background helping ISPs to design, implement, manage, optimize, and debug high-availability, scalable network solutions suitable for public networks.
Progent has extensive experience delivering a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the industryís pioneers in providing advanced remote IT support and has provided IT support to organizations in every state. Remote support saves travel expenses and resolves problems more quickly than on-premises service calls.
For large businesses, Progent can leverage internal IT staffs by providing extensive experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can act as a seamless nearby supplement of enterprise network management. Progentís enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can offer on-site engineers and technicians to assist with a site relocation or branch move, or a system designer to help with building or utilizing an Internet Data Center or co-location site.
Lync 2013, renamed Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management team and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Cisco's Meraki MS family of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to assist you to plan and deploy an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure security, create and validate a disaster recovery plan, and resolve issues associated with any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in solution design and deployment, software programming, database administration, and cybersecurity.
Progent's Jabber consultants offer online or onsite expertise to help businesses of any size to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced support for the products, technologies and services that go into building a cohesive Jabber solution including Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Progent's Apple Mac experts can support the creative facets of Macintosh environments by offering consulting services and education in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent can help you plan, deploy, manage, and troubleshoot an efficient Wi-Fi network infrastructure, recommend sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a complete wireless network security strategy that is well aligned with the security plan for your overall business network.
Progent's Cisco-certified IT engineers can show you how to create an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity through a wide range of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the most current techniques for 24x7 Internet connections to implement an economical, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting team with hands-on experience and in-depth knowledge in planning and integrating seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progentís IT services can assist you with planning, installing, managing, and supporting Windows Server systems that increase the business value of your IT system. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Progent can assist you to plan and implement an efficient migration from a Solaris-based IT system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and reduce productivity disruption by designing an effective migration plan that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing environment, migration planning and testing, MS Exchange migration expertise, information and application migration, and processor and mass storage migration and consolidation.
Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange components to lower capital expense and administrative hassle. You can use Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a network topology that fits your functional requirements and budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and technical support.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming raw data into valuable understanding of your business.
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft Premier network support professionals. With Progent's affordably priced network service packages, small organizations can choose a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small business information systems world-class availability, protection, and performance.
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the reception, speed, density, QoS, data protection, and hand-off ability your company needs. Wireless survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite survey services for confirming, optimizing, and debugging an operational wireless LAN.
Progent's CISSP-premier network security consultants can help businesses of any size with any facet of IT security. Progent can implement efficient security systems that protect a small office from advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients accessing network resources distributed over multiple physical sites and public and private clouds.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent imposes no startup fee and asks no retainer for services delivered during normal business hours. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to allow less critical problems to stay unaddressed.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides customers the services of consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that clients deserve to know that their computer service professionals have formal training plus extensive practical field experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor support than is offered to non-certified consultants, enabling Progent to deliver clients a higher class of IT support. In addition, recognized certifications such as CISSP or ISSEP for IT security can help enterprise clients to show compliance with regulatory requirements by using the services of recognized IT experts.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent offers affordable remote and on-premises support to assist businesses to move any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the complete threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a more manageable and more secure Active Directory environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with government and industry security standards, more efficient utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability.
Progentís Microsoft experts provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager is the new name for the change management platform previously known as Systems Management Server. Configuration Manager provides a range of new features to Systems Management Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, software tracking, and software license compliance. Progent's engineers can also help your company to migrate efficiently from Microsoft Systems Management Server to Configuration Manager 2007.
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Progent is one of the most experienced IT consulting firms for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Exchange 2000 under common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that improves the business impact of your information network; integrate XenDesktop technology with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a single-server solution for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a single control mechanism for managing multi-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent provides nationwide remote help and consulting services for companies who operate Apple Mac OS X networks or whose information systems include a mix of Mac with Microsoft Windows technology. Progent's engineers offer macOS and Mac OS X clients a range of services such as desktop assistance, migration to the current edition of OS X from legacy versions of Mac, plus expertise with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Online technical support offers optimum leverage for your information technology dollar by protecting user efficiency and limiting the hours charged for computer analysis and repair. Advanced online access technology and experienced technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or through a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM certified security professionals to help you with the toughest system problems.
Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with application sharing, and both IP-based and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot programs and rollout plans, integrate Windows Server 2008 with your network infrastructure and applications, train your IT staff how to use enhanced administration utilities, and provide ongoing consulting and troubleshooting via affordable alternatives such as Help Desk support and remote technical assistance.
Progent can assist your business to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with the most popular handheld devices, permits single sign-on with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a degree of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical services created to assist your company to detect and resolve a most IT network problems before they can hurt productivity.
Progent's Microsoft-authorized consultants can help you rationalize the business case for implementing SharePoint Portal Server 2007, consult with you on the appropriate version of SharePoint Server for your application, provide setup and deployment expertise, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, design a comprehensive security strategy that incorporates portal technology, and provide maintenance and Help Desk services.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based resources and protects all users anywhere with any device.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering expertise with associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any aspect of IT security. Progent can create efficient cybersecurity solutions that guard a small business against advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.
Progent's Data Center professionals can help you find fault-tolerant data centers that match the particular requirements of your business. Fault tolerant collocation sites are particularly attractive to small companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to create an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized control and world-class protection for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
For small and midsize organizations, computer security and information assurance and compliance can be too complicated to master but too dangerous to overlook. The largest biggest institutions have been hacked, and the leading cloud services have occasionally been knocked out. It seems as though there's no place to hide. Progent makes it affordable for smaller businesses to carry out vital security projects effectively by offering the advantage of billed time to the closest minute with no minimum charge for remote support. This means you can have the help of a seasoned information expert to provide just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.