Cisco Expert Network Consulting and Support
Catalyst Switches Deployment and Troubleshooting
From CCIE and CCNA Certified Experts
Additional Topics of Interest
Expressway On-site Technical Support
Computer Consultants Unified CM and Exchange
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the heart of Cisco's communications and collaboration solution. Unified CM and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating tightly with unified messaging applications like Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and onsite support to help organizations of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.
Cisco Firepower AVC Network Consultants
Cisco Firepower Management Support and Help
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized control of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that include branch offices, data centers, and cloud resources.
Configuration macOS and OS X
MobileMe Remote Technical Support
Progent's experts can provide Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also assist you with Apple iPhone support and iPad synchronization, or migrating to iCloud. For business environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and aligned with your organization's objectives.
Technology Consulting Services Double-Take Replication
DoubleTake Carbonite Availability Online Technical Support
DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize businesses a variety of affordable alternatives for replicating and restoring vital workloads such as Microsoft Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT systems to achieve an advanced level of availability and disaster recovery readiness at a budget-friendly price.
Information Technology Consulting Dynamics GP Great Plains Software
Dynamics GP Great Plains Software On-site Technical Support
Dynamics GP can help you expand and manage your business better by offering deep availability of strategic information and a rapid return on investment. Dynamics GP offers important productivity benefits including its ability to expand the reach of your company, manage your accounting, automate financial operations, unify procedures across your business, refine inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can help you configure and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you derive the full benefits of your Microsoft Dynamics GP/Great Plains software.
Consultant Services ransomware recovery strategies
Consult ransomware vulnerability audit
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup/recovery system that reduces your vulnerability to ransomware and aligns with your business requirements.
Remote Employees Cloud Integration Network Engineer
At Home Workforce Cloud Integration Support and Integration
Progent can help small and mid-size companies to set up their remote employees with efficient integration with public cloud applications and services.
24x7x365 SCCM 2016 Reporting Network Consulting
Microsoft Experts SCCM 2016 MDM Consulting Services
System Center Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, inventories network assets, guards against corporate data leakage, provides health reporting, enables safe self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help you with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Network Management Outsourcing for Small Businesses Consultant Services
Managed IT Services Consultants Online Technical Support
Progent's ProSight family of managed services are designed to offer organizations who maintain small internal network administration and support teams with low-cost access to enterprise-class management platforms and consulting experts. Advantages of the ProSight catalog of managed services include predictable IT management costs, smart automation of routine management tasks, ongoing adoption of new technology, smooth transition from legacy technology to modern solutions, improved fit between information technology with strategic objectives, guidance from veteran IT experts, and freeing up management to focus on business issues rather than fast-evolving computer technology.
Support Outsourcing SCCM MDM
SCCM Asset Inventory Online Support Services
System Center Configuration Manager automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist you with any aspect of designing, implementing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
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Exchange 2010 Upgrade Services
Exchange Server 2010 Upgrade Services
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your workers' efficiency, lowering the cost of hardware and service, simplifying management, and integrating your key communications technologies.
Microsoft SQL Server 2012 IT Consulting
Remote Technical Support Microsoft SQL Server 2014
Progent’s Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy creation of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.
24x7 Engineer ProSight Private Cloud Services
Consultancy ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, system support, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.
Network Consultant SCCM 2012 Patch Management
Online Support Services SCCM 2012 Central Administration Site
Progent can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 environment to support your changing IT needs. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Outlook Web App and Mac On-site Technical Support
Outlook for Mac Computer Consultant
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, search the GAL, import addresses, synchronize appointments, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage training.
Computer Consultants Microsoft Windows 2003 Cluster Server
Microsoft Exchange Cluster Outsourcing
Progent provides Microsoft Windows Cluster Server support to help your organization utilize zero-downtime clustered servers that can provide 100% operation. Windows cluster servers for high-availability systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By helping you design fault-tolerant server clustering solutions powered by Microsoft Windows Clustered Server 2003, Progent’s Premier Windows professionals ensure that your high availability server clusters are set up to optimize the strategic value of your IT network.
Computer Engineer Microsoft Virtual Machine Manager
MCSE Expert Certified SCVMM 2012 XenServer IT Consulting
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment so you realize the highest possible business value.
ProSight IT asset management Services
ProSight client credential management Specialist
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Best At Home Employees Cybersecurity Online Troubleshooting
Integration Offsite Workers Cybersecurity
Progent can assist small and mid-size businesses to install cybersecurity protection systems and provide mitigation services to support work-from-home employees.
24/7 SQL Server 2016 AlwaysOn Online Consulting
SQL Server SSAS Integration
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, data security, availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Windows Server 2008 Active Directory Technical Support
24x7 Technology Consulting Windows Server 2008 Security
Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, technical support, and education services to help you to design, implement, and manage Windows Server 2008 R2 to add substantial strategic value to your network.
Ubiquiti UAP-AC WiFi access point Consulting
Ubiquiti XG switch Professionals
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed throughout multiple sites with thousands of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can assist your organization to determine the value of Ubiquiti’s UniFi products for your business and assist you to design, install, administer, and maintain your UniFi solution.
Information Risk Assessment Specialist
Network Security Assessment Consulting
Progent offers several security service bundles intended to provide larger corporations an independent and thorough network security audit from a team of premier security consultants. All Progent's security assessment packages feature a collection of procedures including network scans from within and from outside your company firewall, expert interpretation of scan results by accredited security consultants, creation of a paper explaining the results, plus a live concise executive outbrief and a detailed live outbrief for in-house IT administrators.
Emergency Microsoft Activesync IT Consultants
24/7/365 Windows Mobile 7 Engineers
Progent’s professionals provide expertise in a variety of technologies relevant to mobile connectivity such as system topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your business work and expense by applying their wireless background to help you choose and configure mobile connectivity technologies that make sense for your business. Progent can also optimize your network infrastructure so that wireless handhelds work better.
Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.
24/7 Microsoft Windows 10 Configuration Manager Engineers
Best Windows 10 OneDrive Remote Support
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, streamlined deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration consulting support.
Microsoft Proxy Server Specialist
Top Rated ISA Server Network Consulting
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Support and Help System Center 2016 Data Protection Manager
System Center 2016 Business Continuity Remote Troubleshooting
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
Technology Consulting Services Chief Information Officer
Remote Consulting Chief Information Officer
Progent can provide the part-time assistance of a seasoned Chief Information Officer who can provide a broad perspective to help you select and support network solutions to meet your current needs and that can serve as a firm foundation for your future growth. Progent's part-time CIO services offer economic leverage to organizations trying to optimize the impact of their network investment but who are without the budget or unwilling to take on another executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to support all leading OS platforms and networking technologies plus a broad selection and application software, Progent is in an ideal situation to provide objective recommendations along with expert technical help for creating IT systems that match the particular requirements of your organization.
Small Office Help and Support
Small Office Network Online Technical Support
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from dependence on single independent service provider while giving you affordable and reliable access to enterprise-class network support. By providing IT support service when you need it, providing advanced expertise for critical technologies, delivering value-added services such as automated network monitoring, and billing only for services you receive, Progent gives you an economical way for optimizing the business value of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and secure information system and to have fast access to the experienced support ordinarily restricted to businesses who can support a large internal IT group.
Award Winning Apple Mac Virus Protection Security Audit Services
OS X Disaster Recovery Computer Consultants
Progent's CISM-certified security consultants can show you how to protect your Mac environment through expert services such as performing security audits, clean up after virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and developing a company-wide security strategy adapted for the particular objectives of your business information system.
Solaris Consultant
Technical Consultant Sun Solaris
If your business computer system combines Solaris platforms with Windows, Progent can assist you to incorporate your computers into a unified network that permits all your OS platforms to coexist for easy management, seamless dataflow, high reliability, superior throughput, and strong protection. Progent's Solaris and Windows coexistence assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center support.
CRISC Certified Risk Monitoring Engineer
Risk Mitigation Remote Consulting
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, zero-downtime network solution that addresses availability issues covering a wide range of infrastructure technologies and processes.
Offsite Employees Cloud Integration Online Consulting
Computer Consultants Remote Workers Cloud Integration
Progent can assist small and medium-size companies to provide their at-home workforce with transparent integration with cloud resources.
Enterprise hybrid cloud solutions Specialists
Enterprise hybrid cloud integration Specialists
Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that combine local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Consultancy ProSight Virtual Server Private Cloud Hosting
Private Cloud Integration Engineer
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest degree of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that allow small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unmatched level of vendor independence.
Remote Desktop Connection for Mac Troubleshooting
macOS and Windows Support and Integration
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
Professionals Aironet 802.11ac AP
Remote Consulting Aironet Wireless AP
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or onsite integration and troubleshooting support to help you to design, implement, upgrade, tune, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your unique office layout, construction, and expected workloads.
Remote Workforce Cloud Integration Consultant
At Home Workforce Cloud Integration Outsourcing
Progent can assist small and mid-size businesses to set up their offsite workers with seamless integration with public cloud applications and services.
Aironet 1500 Access Point Support Services
Aironet 2700 Access Point Technical Consultant
Progent's Cisco CCIE wireless network consultants offer remote or onsite configuration and troubleshooting services to help your organization to plan, implement, upgrade, tune, administer and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your unique office design, building structure, and expected network traffic.
Office Excel 2016 Consult
Excel 2000 Consultants
Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of remote services to help you to design, develop, pilot test, deploy, administer, and troubleshoot applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel applications to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients who need a fast fix to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the special requirements of individual users or teams.
Windows and Solaris Professionals
Microsoft Certified Partner Windows and UNIX Consulting
Progent can assist your business to plan and implement a smooth migration from a UNIX-based IT system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your data and reduce business disruption by developing an effective migration strategy that protects your existing investments in UNIX application and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of existing infrastructure, migration planning and testing, Microsoft Exchange migration services, information and application migration, and processor and storage migration and economization.
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