Catalyst Switches Planning and Support From CCIE and CCNA Certified Professionals
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Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has shown a talent for developing sophisticated information technology solutions while working as a network designer, application developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, using and troubleshooting any edition of Microsoft Project Server and can provide a broad range of affordable online consulting services following industry best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Consulting support available from Progent include system design, installation and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized webinar training.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or onsite integration and debugging services to help you to design, configure, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique workplace design, construction, and anticipated network traffic.
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent extension of your network services staff.
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and can provide companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security plan, automate IT administration, help with application development, and build and validate a DR/BC plan.
Progent's certified failover clustering experts can assist businesses to evaluate the benefits of adopting Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi LAN optimized for your environment, providing your business a wireless solution that delivers the coverage, speed, density, security, and hand-off ability your business requires.
If your company network mixes Linux-based products platforms with Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to run side by side for simple administration, transparent dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Windows coexistence support services feature IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and management, online network help and repair, on-site technical support, and Helpdesk support.
Progent can help your business in all phases of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of network consultants based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity preparedness experts. Progent can also help you to design and implement a migration to the Flexential facility with services like designing solution architecture, specifying hardware components, system configuration and testing, debugging, setting up online management, and educating your network support team.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for any of the network security services covered within GIAC accreditation such as evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if your company is considering moving your main or offsite backup system to the Herakles data center, Progent offers a variety of affordable services that include data center migration, equipment deployment and updates, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, automated network management, software programming, disaster recovery planning, data security evaluation, and the support of the Progent Test Lab.
Progent's Microsoft-certified Windows Server 2000 experts can provide network support and IT consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and troubleshooting offerings include network planning, deployment, project management, on-site and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Progent offers enterprise customers the services of a certified NetApp consultant for remote or onsite support for NetApp's entire portfolio of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN environments quickly and affordably based on leading practices.
Progent's CISM-certified security staff can show you how to secure your Apple Mac network through expert support offerings including running security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your corporate network.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt productivity.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop pilot programs and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use new management tools, and deliver continuing consulting and technical support via affordable alternatives such as Contact Center service and remote technical support.
Progent's Microsoft-premier engineers can assist your organization to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit processing, design an efficient upgrade process that reduces operational interruptions, and provide inexpensive, professional online help to assist you to configure 64-bit software and application programs on your current computers.
Hyper-V 2016 utilizes core features initially developed for and proven on Azure, among the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade strategy, educate your IT management and support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Progent's Cisco CCIE network experts can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's Linux support services offer small and mid-size companies and developers support for managing and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with a convenient single source to help you build and maintain a protected and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, share and manipulate relevant data, files, and applications and to interact with other people. It allows faster and more intelligent decisions, more efficient access across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they've developed in a manner that makes data easy to find, retrieve and apply.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to finish your move quickly and economically. Progent's Exchange 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server that are in keeping with your business needs.
Stealth penetration testing is a key component of any overall network security plan. Progent's security professionals can perform thorough penetration checks without the awareness of your company's in-house network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection alerts and event log monitoring are correctly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to the latest strains of ransomware.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Microsoft SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, uptime, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, teams and information. SharePoint offers a common spot for your employees or customers to access, manage, distribute and interact with relevant information, documents, and software and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can help your organization to support your existing SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's wireless professionals can help small organizations design, choose, test, install and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that equals or exceeds wired interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and deploy the wireless link technology that fit best with your business requirements.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, optimize and debug their networking hardware like routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that require critical software patches, or isolating performance bottlenecks.
Progent's professionals offer experience in a variety of technologies relevant to mobile networking such as system topology, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's certified consultants can save your business time and money by using their wireless experience to show you how to select and integrate wireless connectivity solutions that fit the needs of your company. Progent can also optimize your network architecture so that mobile handhelds perform better.
Progent's Microsoft and Cisco certified computer engineers can provide advanced support for a wide range of products and technologies and can provide that assistance online anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent offers remote support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network specialists for complex network issues, as well as the the support of CISSP-qualified security consultants to handle high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the U.S.
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
ProSight Reporting is a growing suite of in-depth reporting tools created to integrate with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Cisco-certified IT professionals can help you build an economical, fault tolerant Internet connection solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the most current techniques for high availability Internet access to create an affordable, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Cisco offers a full product line of routers including routers designed to deliver the security, bandwidth, and availability demanded by customers ranging from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent's certified failover clustering experts can help businesses to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery strategy, help you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and show you how to streamline the administration of failover clusters.
ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's certified ISA Server engineers can help you plan, rationalize, pilot, install, customize and manage the Standard or Enterprise version of ISA Server on your information system.
Progent's Apple Mac experts can support the creative facets of Mac environments by offering help services and training in imaging, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on schedule and on budget.
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and post-migration consulting support.