Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including reduced capital costs, reductions in operational expense, improved executive focus, world-class security, greater fault tolerance, and business continuity.
Progent's Cisco CCIE network consultants can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software consulting.
Progent's Cisco IP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.
SQL Server 2005 offers indispensable, familiar tools to computer experts and information workers, reducing the difficulty of creating, deploying, managing, and using company information and database applications in environments ranging from mobile devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's compensation structure is built on contribution, so similar to being a freelance consultant, your earnings are directly driven by your work effort. Certain Progent consultants stress quality of life and elect to work at an easy pace, utilizing our self-determined calendar to pursue personal enthusiasms like hiking, car racing, skiing, fishing, travel, or sharing private time with family and acquaintances. Others take advantage of the chance to make big dollars through lots of effort and extended days. Progent fully supports either end of the spectrum and any point in between.
Progent's experts offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks built exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your company's objectives.
Hyper-V 2016 incorporates key technologies first designed for and proven on Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a smooth upgrade plan, educate your IT management and technical support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
If your company does not require emergency remote help but you think you will need technical services with your information system soon, you can conserve time and money and ensure that the right IT skill will be ready when you require it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent's Citrix-certified experts can help you to plan, deploy, manage, and support a virtualized Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and maintain a remote datacenter that features high uptime, enhanced protection, and rapid recovery.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your business requires.
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a degree of network stability that was once reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical services created to help your company to identify and fix a an array of network problems before they get big enough to hurt your business.
Small to mid-sized companies can now get all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft Certified IT support professionals. With Progent's economically priced IT support programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business information systems enterprise-class availability, security, and productivity.
Progent's CISM-certified security staff can help you protect your Apple Mac environment through professional services including performing security audits, recovery from virus and worm attacks, configuring firewalls, integrating secure off-site and mobile access, deploying automated software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the specific goals of your corporate network.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated email components to reduce capital costs and management hassle. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that fits your functional requirements and budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent has more than 10 years of background integrating, and supporting the key platforms that make up System Center and can assist you to plan, configure, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can help your organization to migrate to the latest version of System Center from an earlier one or from a third-party datacenter management solution to provide the benefits of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent can provide one-on-one training customized for people who want to expand their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for macOS and Mac OS X applications.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to design and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by increasing your productivity, cutting the cost of hardware and service, simplifying management, and integrating your key communications technologies.
Progent's Mac consultants can promote the creative aspect of Mac computing by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent has more than 10 years of experience configuring, maintaining and troubleshooting the core components included with System Center and can assist your organization to design, configure, support, and fix your Microsoft System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can help your organization to migrate to the current version of Microsoft System Center from an older release or from another datacenter management platform to deliver the advantages of best-in-class provisioning, centralized management, security and compliance, plus datacenter and critical application performance monitoring.
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent’s Technical Response Center (TRC) offers low-cost national after-hours online help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide 24x7 telephone help and online secure network access to troubleshoot and repair network problems quickly and affordably.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to provide rapid, zero RPO disaster recovery between sites located as far as 300km away from one another. Progent's roster of veteran IT experts can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show compliance with industry standards and government requirements.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company more complete technical solutions for your information system.
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, works with the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and experience to resolve the many technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.
Progent's Microsoft-certified professionals can help you analyze the potential advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your production software, assess your network and server architecture for optimal performance with virtualization technology, assist you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT staff to track and manage Hyper-V, offer world-class consulting support for enhancing the protection of your virtual machines, establish and validate disaster recovery procedures that optimize network uptime, and deliver continuing consulting and technical support including affordable online repair and turn-key Help Desk outsourcing.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of any size to design, deploy, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly stubborn problems, or full project management services. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's Microsoft authorized Consultants offer three ways to help mid-size and large businesses create a cost-effective and productive internal Computer Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses analyze the various high-quality Help Desk application programs on the market and decide what packages may be excessively costly, miss critical capabilities, or align poorly with your company's corporate culture. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk staff for special projects or to fill in for vacationing or incapacitated personnel.
The QTS Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation facility or if your company is considering migrating your main or disaster recovery system to the Herakles data center, Progent offers a variety of affordable services that include colocation migration, system deployment and updates, network improvements, comprehensive project management, virtual server expertise, offsite network monitoring, streamlined network management, application programming, disaster recovery planning, data security assessment, and the use of Progent's Test Lab.
Progent is looking for a range of on-staff workers such as motivated MCSEs; connectivity consultants who have Cisco CCDP or CCIE credentials; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, business continuity planning, data protection, and VMware technology. We are also looking for workstation support experts, off-site service professionals, and CISSP or CISA accredited security professionals. Progent is also looking for veteran managers able to perform effectively in our high-growth, virtual office model. Progent contracts freelance professionals who have in-depth knowledge and working experience in important information technology topics outside Progent's primary technical focus. Our Experts Group includes independent consultants who can provide advice and programming support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Sun, or offer world-class skills in areas like telecom, web site design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by us coordinate with our full-time professionals to provide comprehensive IT services for small and midsize company networks.
Progent can provide onsite education customized for individuals who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac application software.
This page includes the latest updates on security threats, patches, and leading practices. Contact Progent if your organization needs assistance defending your system against the latest IT security threats.
Progent can help your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
If you are an information technology consultant with system support experience, joining Progent and working for Progent's clients will expand your abilities through interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to providing IT consulting and computer support to small and midsize companies will give you the chance to work in depth with business leaders and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office network offers the most advanced technology for remote support and wireless connectivity to help you to deliver fast solutions when you troubleshoot business-critical problems.
Progent's pricing policy is to bill for online service and on-site visits by the minute. As a result, you pay only for received services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no initialization fee and requires no retainer for services provided during normal business hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you won't be tempted to allow minor problems to stay unaddressed.