Progent offers a wide array of cost-effective support services to assist you to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote help for individual machines or notebooks or work with you to plan and implement a large-scale migration to new or updated operating system platforms and business applications. Progent can also provide consultants and technical workers to help your company to prepare for and complete an office move or consolidation organized to produce minimal interruption to your business.
Progent has a long background delivering a full-spectrum of online IT support and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has provided network solutions to organizations in all 50 states. Online support saves travel costs and resolves problems more quickly than onsite support.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent offers national remote technical support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's engineers offer macOS and Mac OS X users a variety of services including desktop support, upgrading to the latest version of OS X from earlier versions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online network consulting provides maximum leverage for your IT budget by protecting client efficiency and shortening the time charged for network analysis and repair. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security professionals to help with the most challenging system problems.
Progent's webinars offer small companies the cost savings, ease, and versatility of online learning plus the effective training techniques of expert teachers who use the latest collaboration software to emulate real-time, participatory classes. Progent offers webinar education for key desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and analytics software such as MS Dynamics GP (Great Plains); as well as other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified network support professionals. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to offer small and midsize business information systems world-class availability, security and performance.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity solution that spans your on-premises and cloud-based assets and protects all users at any location with any device.
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan in case of an IT network catastrophe. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, fault-tolerant network solution that takes into account reliability issues involving a wide range of infrastructure technologies and processes.
Progent is one of the most qualified information technology consulting firms for creating e-mail systems based on Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full benefits of Microsoft Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Microsoft, Cisco and Security Certified Experts IT Training Support Outsourcing IT Training Configuration
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces little competition. Small businesses who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, secure, and productive.
Progent's Microsoft-certified professionals can help you analyze the possible advantages of Hyper-V-powered server virtualization for your company, conduct pilot implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for smooth performance with virtual server technology, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, design and validate business continuity procedures that optimize network availability, and provide continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
Global Information Assurance Certification was founded in 1999 to certify the knowledge of network security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security services covered within GIAC accreditation such as evaluating network vulnerability, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's consultants can help you with any stage of Azure cloud integration including requirements definition, prerequisites assessment, solution design, pre-production testing, deployment, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help you to set up and debug firewalls and VPN tunnels so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.
In addition to offering access to Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training tailored to address your particular requirements. Progent's experts also can help you integrate and support a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including designing HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can assist your IT team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that combine local IT assets along with one or more public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering high-level consulting support remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's premier network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain environments that include a combination of Juniper's OS platforms.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that IT security professionals are required to master. CISM gives executive management the confidence that consultants who have qualified for their CISM credential have the background and knowledge to deliver efficient security administration and consulting services.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of VMM, design workflows for creating and installing virtual machines and VM hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite assessment and migration services for Microsoft Windows 10 offered by Progent include ROI analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support personnel and users, and post-migration technical help.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure resources.
Progent's SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and build protection into your corporate processes.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Cisco's {Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting threats and analyzing traffic content according to user type and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller solutions.
Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP tool based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the functions you currently require, with the option to add clients and increase capabilities in the future. Progent's Microsoft Dynamics GP support engineers can show you how to install, customize and administer the latest version of Dynamics GP or migrate smoothly from an older edition.
Progent's Support Program for IT Service Organizations lets you use Progent's consulting engineers under your own brand as a seamless arm of your IT services team.
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can create or enhance .NET apps rapidly and at low cost.
DoubleTake/Carbonite Software publishes a family of products designed to deliver small businesses a range of affordable alternatives for backing up and recovering vital workloads such as Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT networks to achieve a high level of availability and disaster recovery readiness at a budget-friendly cost.
Progent can provide economical remote access to consultants with expertise in a broad array of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide consulting support for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, upgrade, or maintain data backup systems for a range of environments including on-premises, remote, cloud-based, or hybrid.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps quickly and affordably.
Progent has extensive experience delivering a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in delivering advanced online network support and has provided IT solutions to organizations in every state. Remote support eliminates travel expenses and resolves issues more quickly than on-premises service calls.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular business needs. Progent's Microsoft support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, corporate-wide resource sharing plus integration with Customer Relationship Management packages.
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. You can take advantage of Progent's private cloud hosting service to avoid large investments in the acquisition, maintenance, and operation of computer hardware and data center facilities while achieving the highest levels of system reliability and security.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, inventories network resources, guards against company data leakage, performs network health reporting, enables safe end-user self service, and offers a common point of control for managing multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Microsoft-certified experts can provide a range of network consulting services to help companies of all sizes to deploy, administer, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to create test labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration projects based on industry best practices.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn problems, or full project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent can provide cost-effective remote consulting to assist your business to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your IT system.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
SQL Server 2016 offers major enhancements in speed, scale, data security, availability, BOYD integration, plus built-in BI. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized control over local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's certified security experts can run NodeZero-based threat assessments to make sure your security monitoring and protection systems and policies are correctly set up and effective.
Progent's Microsoft and Cisco certified Consultants offer several ways to help mid-size and large companies create an efficient and productive internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the numerous top level Help Desk software packages on the market and determine which products may be excessively costly, miss key capabilities, or align badly with your organization's corporate culture. Progent also provides short-term staffing for organizations who want to augment their internal Help Desk team for special tasks or to substitute for absent or indisposed workers.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also help you create and implement a comprehensive security plan that can incorporate firewall/VPN devices and utilities, managed security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single source for continuing network help, maintenance, training, and security consulting.
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and worldwide standards of performance that IT security managers are required to learn. CISM provides executive management the confidence that those who have earned their CISM certification have the experience and capability to provide efficient security management and support consulting.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent can assist small and medium-size companies to set up endpoint device security protection solutions and deliver cleanup services for telecommuters.
Progent's Citrix experts can help you to assess the strategic benefits of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V network, and show you how you can deploy Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while reducing the cost of resources and operations and simplifying management processes.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the technologies that make up building an end-to-end Jabber solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance problems.
Progent is committed to information transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Small businesses who work with trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more reliable, protected, and productive.
Progent is a pioneer in economically providing enterprise-class network help to small companies. Progent's achievement in handling the network support requirements of the chronically underserviced small company market is the combined outcome of key technical and operational innovations that have removed much of the traditional costs out of administering IT support, injected unmatched professional expertise into the support system, and significantly streamlined the solution cycle.
Progent's Mac networking consultants can help you with a broad array of system infrastructure issues including network architecture, remote and mobile access, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless connectivity. For business networks based solely on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, configuring, and maintaining a system architecture that is reliable, secure, efficient and aligned with your business objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your changing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's complete family of products aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Progent's Cisco-authorized IT engineers can help you design an economical, high availability Internet configuration architecture that can achieve 24x7 Internet access through a wide array of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the latest technology for high availability Internet connections to implement an economical, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet connections.
If your office network combines Solaris platforms with Windows, Progent can assist you to integrate your servers into a unified network that permits all your OS platforms to coexist for easy administration, seamless information exchange, high availability, enhanced performance, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance offerings include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and repair, on-site technical support, and Help Desk outsourcing.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management options are based on proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.