The clustering feature set built into the high-end editions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and administration of clusters that provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced features include automated cluster verification, revamped configuration and installation, unified cluster management, new cluster architecture for maximum availability, better security and quorum structure, minimization of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist you assess the advantages of failover clusters, design and implement a deployment, educate your IT staff to administer your failover clusters, provide continuing consulting and support services, and produce and test a disaster recovery plan.
Progent's Technical Response Center offers low-cost national after-hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 telephone support and online direct computer access to isolate and resolve network problems rapidly and affordably.
Progent's data protection experts can assist you to create, implement and troubleshoot a backup solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to build a data protection solution with a low RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from human miscues, computer glitches, malicious insiders, and malware attacks such as ransomware. To read more, see ProSight Data Protection Services 360 Backup services.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance issues.
The Progent Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, creating efficient system upgrade procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.
Progent offers cost-effective online and on-premises consulting to help companies of any size to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for your email traffic. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.
Progent's Microsoft-expert consultants can assist you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit PC desktop computing, design an affordable migration strategy that reduces business disruptions, and offer economical, expert remote support to assist your organization to install 64-bit desktop software and application programs on your existing computers.
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic value of utilizing Intune for managing your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to configure security policies, set up test systems to evaluate the appropriateness of Intune for your environment, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and test a DR/BC plan.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network support professionals. With Progent's economically priced IT support programs, mid-size organizations can select a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, security and performance.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these devices. Progent continues to offer technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine whether to migrate to the latest firewall products from Cisco. Progent's Cisco technology experts can help your company plan and implement an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
Progent can help your business to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
Progent's Microsoft-certified engineers can assist you to streamline desktop PC software update management by delivering expertise with administration solutions that include System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
For enterprise project management support, Progent can provide access to senior IT professionals with decades of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise customers follow best practices to ensure that strategic projects are completed on schedule and on budget.
Progent is hiring a range of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts with Cisco CCDP or CCIE certification; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data protection, and server virtualization. Progent is also looking for desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. We are also seeking experienced managers able to perform effectively in Progent's high-growth, virtual office environment. Progent contracts independent consultants with in-depth knowledge and field background in crucial information technology areas beyond our main service concentration. Our Experts Team employs freelance consultants who offer consulting and programming support for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular platforms such as Linux, Macintosh, or Sun, or offer world-class skills in areas such as telecommunications, web design, EDI, eCommerce, or dbm programming. Independent consultants premier by us coordinate with our in-house consultants to provide comprehensive solutions for small and midsize business networks.
Progent has extensive experience providing a broad range of online network support and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert online IT consulting and has delivered IT solutions to clients in all 50 states. Remote support saves travel expenses and resolves issues faster than on-premises service calls.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who provide minimal documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The practice of detailing and archiving support records results in more efficient support and eliminates a slew of typical problems such as when a support client is effectively held captive to a consultant who won't release the keys to the kingdom.
Progent's certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced security, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security gaps.
Progent can deliver comprehensive remote consulting for all major technologies common to today's small company information networks and offers an array of strategic, on-demand services including a temporary Chief Information Officer to offer senior-level planning and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major initiatives such as office moves orOS upgrades, connectivity consultants for designing high-performance and reliable network infrastructure, certified security engineers to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, enhance, or repair business application programs.
ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against familiar as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also help you design and implement a complete security plan that can include firewall and VPN appliances and utilities, outsourced security and virus defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical support, maintenance, training, and security consulting.
Progent's team of expert programmers, relational database designers, and program managers can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional applications such as SQL Server and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can help clients to build, enhance, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Progent's Microsoft-certified failover clustering consultants can help you to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Remote server management cards give IT administrators complete control over a server without the requirement for an on-site visit. Using these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and support a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote management cards including Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including secure multitenancy, flexible infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and improve availability.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who offer minimal documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by each staff member to each customer. The discipline of documenting and archiving support records results in more effective support and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
Microsoft Lync 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost service packages designed to help you to detect and fix a most IT network problems before they get big enough to hurt productivity.
Progent's remote access and smartphone synchronization specialists can help your business to design and deploy connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to optimize the productivity of your remote workforce.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your company and customers.
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and data. SharePoint Server provides a central spot for your workers or customers to access, manage, share and manipulate relevant information, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they've developed in a way that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to support your current SharePoint solution or migrate to the latest version of SharePoint.
If your company computer system mixes Linux platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple administration, seamless information exchange, high availability, superior performance, and strong security. Progent's UNIX/Linux and Windows coexistence support offerings include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, on-site technical support, and Helpdesk support.
Progent's Apple Mac networking engineers can assist you with a wide array of network infrastructure areas including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless connectivity. For business networks built solely on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring, and maintaining a network architecture that is robust, secure, efficient and aligned with your corporate objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and based on software first produced by Connectix, delivers the performance needed to carry out server consolidation, software migration, and server quarantine tasks through virtualization techniques in an enterprise-ready IT environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to enhance ROI in application development and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can help your company to evaluate and deploy MS Virtual Server.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, turning uncooked information into useful insights into your business.
Progent's Linux consulting experts provide small and mid-size businesses and software developers support for administering and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick payback by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying management, and consolidating your vital communications platforms.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive client relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help promote selling success and deliver consistent, effective customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer support databases.
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support to help organizations of any size to design, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
Dynamics GP 2010 accounting is a full-featured business management and analytics solution that unifies information and processes throughout your company, communicates easily with other applications, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a robust, protected server and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
Progent's Windows 11 consultants can provide a range of services to support Windows 11 including cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment, and Help Desk services.
SQL Server 2008 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of creating, deploying, managing, and accessing enterprise data and database applications in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.