Progent's UNIX family support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered system integration, customization, education, and debugging since the platform's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help you to plan, pilot, and carry out a cost-effective migration from a an outdated release to the newest version of Microsoft Dynamics GP.
Dynamics GP/Great Plains can help you expand and control your company more efficiently by offering easy availability of strategic data and a fast ROI. Microsoft Dynamics GP offers major productivity benefits such as its ability to extend the reach of your company, handle your financials, computerize financial operations, standardize processes throughout your business, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to make sure you derive all the advantages of your Dynamics GP software.
Progent's Linux support services offer small businesses and software developers assistance with managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with an easy one-stop source to help you create and manage a secure and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business needs.
Progent's Co-managed Call Center service allows your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of dependability and scalability and is also simple to migrate to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization technologies that allow small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical services created to assist your company to detect and fix a an array of network issues before they can disrupt your business.
Progent's Microsoft-certified engineers can help you to automate desktop change and update deployment by delivering expertise with management solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional experience, at the forefront of network support, executing a wide variety of IT projects for an extensive array of customers. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its support team. This guarantees that you get not just expert technical skills, but also a support engineer with proven approaches for applying computer knowledge to fix actual IT problems efficiently.
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by offering continually updated spam and virus blocking, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outbound email testing to let you fix your e-mail environment and specify and enforce company email policy.
Progent's Microsoft-certified Windows 2000 Server experts offer network support and IT consulting services for the complete family of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and troubleshooting offerings include system design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent is among the most expert information technology support firms for creating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your whole enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the expertise to serve as your one-stop resource for technical help, maintenance, education, and security expertise.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, deploy, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of all sizes to plan, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for fixing particularly stubborn issues, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, install, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
Progent's team of application experts offer advanced consulting, custom programming, integration assistance, and online training for leading applications that address key areas including ERP, general accounting, management analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting services online, Progent can help small businesses anywhere in the U.S. to eliminate the time and expense related to travel and on-premises activity without compromising the effectiveness of consulting support.
Progent can deliver a wide array of low-cost online and on-premises consulting services to assist you to deploy, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Cisco Certified Expert Catalyst 2900 Switch Online Support Services
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for key workloads like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, manage, and repair an enterprise-wide backup/restore solution built around SCDPM 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide comprehensive project management support to make sure you complete your SCDPM 2016 deployment on time and on budget.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's wireless site survey services assist you to design, install and troubleshoot a Wi-Fi network adapted to your facilities, providing you a wireless solution that delivers the coverage, speed, density, QoS, data protection, and hand-off capability your business requires. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi network and onsite survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to plan, deploy, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly stubborn issues, or comprehensive project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, centralized provisioning, and Help Desk support.
Progent is looking for a variety of on-staff workers such as motivated Microsoft Certified Systems Engineers; system experts who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data protection, and VMware technology. Progent is also seeking workstation support experts, off-site service professionals, and CISSP or CISM certified security professionals. Progent is also hiring experienced managers and administrators able to perform effectively in our dynamic, virtual office environment. Progent works with freelance consultants who have specialized expertise and field background in important IT areas outside Progent's main technical concentration. Our Experts Group hires contractors who offer advice and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in technologies like telecommunications, web site design, EDI, eCommerce, or dbm programming. Freelance contractors premier by Progent cooperate with our staff professionals to provide comprehensive IT services for small business networks.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner and more secure AD environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability.
Progent's Microsoft certified consultants offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software rapidly and reliably to appropriate users, lower product costs and stay compliant by determining usage profiles, improve Windows protection by increasing your awareness of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management capabilities built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.
SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, lessening the complexity of designing, deploying, administering, and using company information and database programs on platforms ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent offers fast access to the expertise of veteran Wi-Fi consultants who can help you to determine the benefits of Ubiquiti UniFi wireless access points for your company and assist you to design, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position UniFi wireless access points for your required coverage and throughput.
Microsoft Windows Server Update Services enables IT administrators to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Progent's Microsoft-certified consultants offer in-depth support in implementing, operating and troubleshooting all versions of Project, Project Server, and Project Online and can provide a broad range of affordable remote support services based on proven best practices to assist organizations of all sizes to receive all the benefits of this leading platform. Services offered by Progent include system design, software configuration and migration, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
Progent's consultants can assist you to plan and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across onsite and Azure resources.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with rapid auto-failover, and hardening data security by identifying cyber threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller solutions.
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once workers were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to address system troubles before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, security and performance.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your business.
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, managing and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing advanced remote network consulting and has delivered IT solutions to clients in every state. Online support eliminates travel expenses and resolves problems faster than on-premises support.
For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent offers cost-effective online and onsite consulting to help businesses of any size to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and versatility that accelerate productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified experts can deliver affordable online engineering, troubleshooting, and education services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Progent delivers the help of Microsoft and Cisco-Premier IT support experts to offer clients economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's network consultants can show you how to improve your information system's e-mail infrastructure, protection, reliability, performance, and IT management.
Progent's certified security consultants can help you protect your Apple Mac network through expert support offerings including running security audits, clean up after virus and denial of service penetrations, configuring firewalls, integrating secure remote and mobile connectivity, deploying automated software for protection against viruses, spam, and malware, and developing a comprehensive security plan adapted for the particular goals of your corporate network.
Windows Server 2008 is a major advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your company get the most from the enhancements built into Windows Server 2008 by delivering certified consulting, support, training, temporary staffing, network monitoring, and security engineering services.
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high availability, data security, and application mobility.
Progent's network consultants can help your company to automate desktop software update management by delivering expertise with management tools such as Configuration Manager 2007, SMS 2003, and WSUS.
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, application development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent provides a selection of network support bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem solving abilities of Operations Manager, a next-generation server and system support product that tracks the availability, throughput, and safety of your information system and isolates incipient problems before they can disrupt your system. With Progent's economically priced network support packages, small companies can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Cisco Unified Communications Manager (CUCM), formerly named CallManager, functions as the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Unified CM Express (CME) offer a modern IP-PBX by integrating with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly online and on-premises support to help organizations of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent can help with any facet of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.