Cisco Certified Network Consulting and Support

Cisco IP Voice Phones and Unified CM/CallManager Support
From Cisco CCIE Collaboration-Certified Telephony Experts

Cisco Voice over IP Consulting Sending real-time voice and video over Internet Protocol (VoIP and Video over IP) has advanced from simply being being a savvy technique to save money on phone bills to a required technology for collaboration and worker productivity. Unified communications, at one time limited to combining Internet-based voice calls and faxing on the same platform to take the place of traditional PBX equipment, now incorporates VoIP and video, mobile communications, chat, presence, services, and much more in a cohesive environment that is easy to manage, scalable, protected, resilient, cost-effective, and user friendly.

Cisco is the global leader in supplying the hardware and software infrastructure for supporting the new paradigm of unified communications (UC). Cisco's unified communications solution adds to the efficiency of IT networks by slashing operational expenses; integrating multiple collaboration functions with popular software programs to increase user output; facilitating teamwork among employees, associates, and vendors to save time and enhance business results; and streamlining the support of your converged voice and data ecosystem.

Cisco's UC solutions address several primary product areas:,

Call Control Agents for controlling calls and sessions
VoIP and Video Phones and Softphones to enhance worker productivity
UC Applications for easy access to presence, chat, voice and video, phone messages, white boarding, and conferencing
Communications Gateways for interfacing with public networks and telecommuters

Progent offers the online or on-premises consulting services of a certified CCIE specialist who can help organizations of all sizes to design, install, administer, upgrade, expand, move, and repair Cisco unified communications products so that you maximize the competitive value of your communications investment. Progent offers world-class consulting for all components of Cisco's UC solutions such as call management software, VoIP and softphones, and teleconferencing software. Progent in addition offers consulting and support for Cisco's IP voice-optimized network infrastructure products including ISR routers, Catalyst switches, ASA firewalls, and voice gateways.

Call and Session Control Software - Unified Communications Manager (CallManager)
Cisco Unified Communications Consulting and Support The call-processing agent is the core of Cisco's IP telephony system and gives you the flexibility to implement a centralized call-processing design, a decentralized model, or a combination of both. In a centralized approach, Unified Communications Manager (UC Manager or CUCM) expands enterprise telephony features to packet products such as IP phones, media management devices, VoIP gateways, and mixed media applications across the IT environment. Unified Communications Manager enables extra voice, video, and data services including unified messaging, multimedia conferencing, and collaborative customer interaction networks.

The most recent version of Cisco Unified Communications Manager, formerly branded Cisco CallManager, offers a variety of improvements that speed up ROI by lowering administrative and support expenses, increasing user productivity, facilitating teamwork, accommodating the BYOD style of working, strengthening data protection, and allowing efficient use of IT resources. Headline new features include automatic dial-plan replication, streamlined certificate control, expanded support for single sign-on for managers and users, device-agnostic call recording, on-the-road connectivity with no need for VPN, a new self-provisioning interface that makes it easy for workers to install their preferences for all of their endpoint devices, and support for Secure Real-Time Transport Protocol for mobile clients.

When you deploy a central Unified Communications Manager cluster to manage voice processing for customers at distributed locations, IT managers can help ensure non-stop call operation through Cisco Survivable Remote Site Telephony, a Cisco IOS Software image for Cisco routers. If a WAN connection fails, Cisco Survivable Remote Site Telephony incorporated in the router provides core Cisco Unified Communications Manager services until the link is repaired. To learn about Progent's consulting support services for Cisco routers, refer to consulting and troubleshooting support services for Cisco Integrated Services routers.

For small business networks, branch offices, and retail deployments that do not need the full feature set available from Unified CM, Cisco Unified Communications Manager Express, formerly known as CallManager Express offers a budget-friendly PBX alternative that meets the requirements of locations with up to 450 users. Because Unified Communications Manager Express Unified Communications Manager Express (Unified CCX) is built into the Cisco IOS Software running on a Cisco router, smaller organizations can rapidly set up a converged voice/data solution.

The Cisco Business Edition 6000 is a line of all-in-one platforms that provide fundamental collaboration capabilities including routing, IP gateway, high definition voice/video, messaging, IM and real-time presence, teleconferencing, and paging services, allowing any user to connect on any device from any site. All BE6000 solutions come packaged preinstalled with virtualization and collaboration applications, making implementation quick and easy and cutting operating expenses for companies with from 25 to 1000 employees. All BE6000 systems are shipped preconfigured with a virtualization hypervisor and UC applications software. Organizations can simply activate Unified Communications applications as their requirements grow.

The office-in-a-box BE6000S includes five preselected unified communications applications installed on one integrated ISR router/IP gateway/virtualized blade server device and can handle as many as 150 workers and 300 endpoint devices. The mid-market Business Edition 6000M includes four UC software application options activated on a virtualized Cisco UCS C220 M4 server and can handle as many as 1000 users, 1200 endpoint devices, and 100 contact center agents. The high-end BE6000S Supports 8 collaboration application options enabled on a virtualized Cisco C220 M4 server and has the capacity for up to 1000 users, 2500 endpoint devices, and 100 contact center agents.

For additional details about Progent's expertise with Unified Communications Manager, visit Unified Communications Manager (CUCM or Unified CM) and CallManager design, configuration, upgrades and troubleshooting.

Cisco IP Phones: VoIP and IP Video Phones
A collaboration endpoint is an end-user device, either a hardware handset or a soft phone application on a desktop or mobile computer. In the IP world, each IP endpoint has an Ethernet connection. VoIP phones offer all of the features that an analog phone has, but Voice over IP phones can also have additional features such as being able to connect to the web or host productivity-enhancing applications.

Cisco VoIP Phones Support Unlike ordinary PBX technology, in a Cisco IP telephony network you can implement virtually instant moves, additions, and modifications. All you do is move the VoIP phone to your new spot, plug it into the Ethernet jack, and the IP phone announces itself with Cisco Unified Communications Manager (formerly CallManager). All user permissions and configurations are automatically replicated, eliminating the cost and hassle of dispatching support personnel to wiring closets. An additional helpful capability is extension mobility, which enables you to log into any Cisco VoIP phone and receive your personal phone ID and rights.

Cisco provides a wide range of VoIP phones. The low-cost Small Business SPA 300 Series are basic IP and Digital Enhanced Cordless Telecommunications (DECT) devices offering wide-band audio, compatibility with hosted Internet Protocol telephony systems or an IP PBX, simple deployment and safe online installation, unobtrusive software updates, and browser-based configuration. The value-priced SPA301 is a single-line VoIP phone with no screen or speakerphone, a base dialer that has one Ethernet port, and a wired handset without keys. The SPA302D, intended exclusively for operation with Cisco's SPA232D Multi-Line DECT Analog Telephone Adapter, is a multiple-line wireless Digital Enhanced Cordless Telecommunications (DECT) handset that supports 10-lines, a 176 x 220 color display, and a keypad with a speakerphone. Cisco's SPA303 is an economical three-line IP phone with two switched Ethernet ports, a 128x64 monochrome screen and a speakerphone.

Cisco SPA500 Series IP Phones Consulting Cisco's SPA500 Series VoIP phones are low-cost endpoints with support for SIP and SPCP signaling protocols, two integral switch ports, speakerphones, built-in web servers, PoE, and conferencing support. Most versions have a 128 x 64 mono screen display, The SPA501G IP Phone supports eight lines and has eight programmable keys but no hi-res display. The SPA502G VoIP phone supports a single line and has no soft buttons. The SPA504G has four lines and has four programmable buttons. The SPA508G has eight lines and eight soft keys. The SPA509G IP Phone supports 12 lines and has 12 programmable buttons. The SPA512G IP Phone supports four lines, no programmable buttons and supports 10/100/1000 Ethernet. The SPA514G supports four lines, has soft buttons, and supports Gigabit Ethernet. The top-of-the-line SPA525G2 IP Phone has a 320 x 240 color screen, supports five lines, and features five programmable keys.

Cisco's IP Phones 3900 Series and 6900 Series are specialty VoIP endpoints intended for infrequent-use environments such as lobbies, hallways, and conference facilities. The Unified SIP Phone 3905 IP Phone features a 128 x 32 pixel mono non-backlit screen, a Ethernet switch, a speakerphone, and Power over Ethernet. The bare-bones Cisco Unified IP Phone 6901 is a single-line endpoint with no screen and uses a hook switch for transferring a call or conferencing.

The 7800 Series of budget-priced IP phones are VoIP endpoints featuring backlit mono displays, four programmable keys, 11 dedicated keys, an Ethernet port with PoE, and an integral speakerphone. The 7800 Series VoIP phones support only the SIP signaling protocol. All devices in Cisco's 7800 Series incorporate the same high-fidelity speakers and microphones as Cisco's 8800 Series IP phones to deliver a state-of-the-art audio solution. Cisco's EnergyWise power-save technology, offered on the advanced 7800 units, reduces off-hours energy consumption by as much as 60 percent. The Cisco IP Phone 7811 is a one-line phone intended for shared locations as well as for employees with infrequent voice communications requirements. The IP 7811 comes with a 3.28-inch 384 x 106 display and a narrow-band speakerphone. Wideband audio is offered through an extra-cost wideband handset. Cisco's IP Phone 7821 is a dual-line phone with a 396 x 162 display. The IP Phone 7841 is a four-line phone with a 396 x 162 screen and is the only model in the 7800 line that provides 1xGb Ethernet. The top-of-the-line IP Phone 7861 is a 16-line device targeted for administrators, contact center agents, and supervisors who have heavy call requirements.

The Cisco Unified IP Phone 7900 Series are dual-protocol (SIP/SCCP) media endpoints with a 320 x 240 pixel color display, a Gigabit Ethernet switch, Class 3 Power over Ethernet, 10 dedicated buttons and a speakerphone. The Cisco Unified IP Phone 7945G is a dual-line unit and the Cisco Unified IP Phone 7965G includes four lines. Both VoIP phones include a 5-inch display and four programmable keys. The Cisco Unified IP Phone 7975G unit is an eight-line IP voice and video phone with a 5.6-inch touch screen and five programmable buttons.

Cisco 8800 Series IP Phones Integration and Support

Cisco's IP Phone 8800 Series is a family of SIP-only endpoints that features desktop units, a conference IP phone, and wireless IP Phones. The desktop models are five-line IP phones with a 5-inch 800 x 480 display, a Gigabit Ethernet switch, a speakerphone, four programmable keys and 12 fixed-feature keys. The Cisco IP Phone 8811 includes a backlit mono display and supports Class 2 PoE. Cisco's IP Phone 8841 has a WVGA color screen and supports Class 2 Power over Ethernet. Cisco's IP Phone 8845 features a WVGA color display, 720p HD video, an adjustable camera, Bluetooth, Cisco Intelligent Proximity for Mobile Voice, and supports Class 2 Power over Ethernet. The Cisco IP Phone 8851 features a WVGA color screen and one USB connection with charging capability, supports Intelligent Proximity for Mobile Voice and Class 3 PoE, and is offered in Bluetooth and non-Bluetooth versions. The Cisco IP Phone 8861 includes a WVGA color screen, Bluetooth, two USB connections with charging capability, and supports Cisco Intelligent Proximity for Mobile Voice, Wi-Fi, and Class 4 PoE. The Cisco IP Phone 8865 includes a WVGA color display, 720p HD video, a tiltable camera, Bluetooth, dual USB connections with charging capability, and supports Cisco Intelligent Proximity for Mobile Voice, 802.11ac Wi-Fi, and Class 4 PoE.

Wireless VoIP Phone Integration Consulting Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, warehouse, health-care or other environments where management requires portable phones that provide more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Cisco's 8821 and 8812-EX wireless VoIP phones provide mobile on-premises users the benefits of voice over wireless LAN communications in workplaces with 802.11a/b/g/n/ac Wi-Fi. Cisco's 8821 Wireless VoIP Phone includes a 2.4 inch color screen, a rugged case designed for shock resistance and compliant with IP67 for particulate and moisture resistance, extended batteries, a built-in speakerphone, and a Bluetooth transceiver for hands-free operation with cordless headsets. The 8821-EX Wireless VoIP Phone adds protection against sparking for hazardous work sites. Cisco's 8821-EX also has a case fabricated out of yellow plastics, which makes the 8821-EX easier to locate in a crisis. Learn about Progent's Cisco Wireless IP Phone integration and troubleshooting consultants.

Cisco 9900 IP Phones Professional Services Cisco's legacy 9900 Series of powerful IP endpoints mix high-definition voice with hi-res color screens to offer a rich multimedia experience for managers and executives. Both IP phones in the 9900 family incorporate an SD 24-bit color display, a Bluetooth radio to support a wide range of headsets, and a built-in 1 GE Ethernet switch. The Cisco EnergyWise power-save function is optional and can reduce off-hour energy use by 90 percent. The Cisco IP Phone 9951 features a 5-inch display and supports up to 2 IP Expansion Modules for expanding customizable line and feature keys. The Cisco IP Phone 9971 features a 5.6-inch display, an integrated Wi-Fi transceiver for connecting to Voice-over-WLAN networks, and four soft-label touchscreen keys to access Cisco Unified Communications functions. The 9971 supports up to 3 IP Expansion Modules for adding customizable line and function keys.

Unified Communications Applications
Under Cisco's Unified Communications platform, IP voice, video, and other converged applications are separate from the call- and voice-processing infrastructure, and they may be anywhere within the network. A cohesive network infrastructure offers a versatile environment for feature-rich applications and serves as a firm basis for downstream convergence-based software. Cisco works with third-party IT industry companies to offer a broad selection of IP phone and IP video software applications and products. Cisco also supports the ability to develop and administer customized internal applications.

UC application software available from Cisco and supported by Progent include:

Jabber
Jabber is a unified communications client application that supports presence, IM, voice, HD video, voice messaging, desktop sharing, and online conferencing functions for PCs, Apple Macs, tablets as well as smartphones. Cisco Jabber is a rebranding and combination of the Unified Personal Communicator, Cisco Mobile, and WebEx Connect, with important enhancements in the areas of HD video features and desktop sharing, and extending the collaboration experience to more platforms and endpoint hardware. Cisco Jabber works in conjunction with Cisco Unified Communications Manager for call control, Cisco Unified Presence for IM and presence, Unity Connection for voice messaging and programmable attendant, and WebEX Meeting for online meetings.

Since Jabber is based on popular communication protocols, it can communicate with a wide selection of third-party platforms. As an example, Extensible Messaging and Presence Protocol allows Jabber users to exchange IM and presence information with a variety of XMPP clients such as Adium for Mac OS, Sametime, and Microsoft Lync. Cisco Jabber collaboration features can be accessed from Microsoft Office applications such as Outlook and Microsoft SharePoint. This extensive platform compatibility optimizes output by delivering a common end-user environment and fully enabling the bring-your-own-device paradigm of networking. Progent can provide the services of certified Exchange consultants and SharePoint experts who can show you how to integrate Jabber with Microsoft's powerful collaboration products. Progent also offers help with Apple iPhone integration and Google Android phone integration and management to help your organization to increase the productivity of your BYOD environment.

Cisco WebEx Meeting Center
WebEX Meeting Center enables online meetings for participants using a web browser or virtually any PC or mobile computer. Cisco WebEx Meeting Center is delivered as software as a service (SaaS) via the Cisco WebEx Cloud. This makes it simple to roll out and expand, streamlines administration, avoids major up-front expenditures, offers high availability and world-class data protection, and delivers fast performance. Important capabilities include the ability to share specific content or an whole screen display with online attendees in real time, the capability to add multimedia into presentations including PowerPoint and Flash videos, session recording plus playback for training and demonstrations, single sign-on and support for Cisco collaboration products like Jabber and Cisco TelePresence, plus strong data privacy and encrypted connections with tight policy control.

WebEx Meeting Web Conferencing Consultants

WebEX Meeting Center works with Microsoft Windows, Apple Mac, and Linux-powered desktops and notebooks and allows mobile workers to initiate, calendarize, and participate in conferences on Android smartphones and tablets, Apple iPhones and iPads, BlackBerry phones, and Windows Phone. You can also launch online meetings with a few clicks from Microsoft Office, Microsoft Outlook, Lotus Notes, and a selection of instant messaging applications.

Cisco TelePresence Products for In-house Video Conferencing Infrastructure
For medium-size businesses and larger enterprises who wish to create an on-premises or hybrid in-house/cloud solution for teleconferencing, Cisco provides a portfolio of Cisco TelePresence software and equipment that deliver high-quality teleconferencing for participants with virtually any IP endpoint at any location. Cisco TelePresence Server is a scalable teleconferencing bridge that runs in conjunction with Cisco Unified CM to deliver multiparty telepresence to converged environments and can expand meetings to incorporate cloud-connected Cisco WebEx Meeting Center users. Cisco TelePresence Conductor software streamlines management of how teleconferencing bandwidth and features should be allotted for each attendee, enabling managers to specify the precise service level and experience required for each user. Cisco TelePresence Content Server captures video conference presentations for real-time streaming as well as video on demand (VOD) viewing.

Cisco Unity Connection and Unity Express for Converged Voice Messaging
Cisco's Unity Connection, an integrated extension of Cisco Unified CM, is a converged voice messaging platform that promotes collaboration by offering a variety of alternatives for accessing voice messages within an environment that is simple to deploy and maintain. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Connection also offers advanced speech-recognition features for hands and eyes free management and powerful Automated Attendant features such as smart routing for incoming phone calls and easily customizable call-screening and message-alert settings. The Cisco Unity Connection platform operates as a VM that can be hosted on a Business Edition 6000 server or a Cisco SRE 910 router service module and can accommodate as many as 20,000 voice mailboxes per server.

Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses and corporate branch offices with up to 500 workers. Unity Express permits users to access and manage voicemail messages using a Cisco IP Phone display, your web browser, or an email system. ISR Routers for which Unity Express is available as an advanced integration module include Cisco's 1861, 2800, 2900, and 3900 Series. Progent can provide certified configuration and support services for Cisco routers.

Cisco Unified Contact Center
Cisco Unified Contact Center Enterprise (Unified CCE) integrates closely with CUCM and desktop agent applications like Finesse to provide automatic call distribution (ACD) capabilities that allow an organization to match customers with the right sales or support person. Unified CCE features smart call routing, computer telephony integration, support for multichannel customer contact management, network call queuing, IVR and consolidated company-wide reporting to simplify the creation and management of a large-scale customer contact center. Cisco platforms incorporated in Unified CCE's client contact management ecosystem include Cisco Unified IP Phones, Voice, and Cisco network infrastructure.

Cisco Unified Contact Center Express (CCX) offers an out-of-the-box bundle for building a customer interaction management center for branch or midmarket systems that handle up to 400 agents. Several bundles are available, plus a selection of optional advanced features. Cisco Unified Contact Center Express works with Cisco CUCM and offers intelligent call routing, contact interaction management, integrated reporting, interactive voice response, and the ability to manage voice, email, chat, and social media inquiries. Unified Contact Center Express includes Finesse, a web-based desktop agent that requires no client-side installation. Special options include call-in-queue, expected-wait-time announcements, and productivity optimization with workforce and quality management.

Cisco Mobile Connect and Single Number Reach
Mobile Connect, commonly referred to as Single Number Reach, allows users to be reached via a single phone number that rings at the same time on their Cisco desktop IP Phone and their smartphone. Users can switch live conversations between their desktop IP phone and their smartphone seamlessly. Unanswered calls can be redirected to a Unity or Unity Connection account. Users can create their own access lists that determine which calls are extended to alternate endpoints.

Cisco Prime Collaboration
Cisco Prime Collaboration Provisioning provides an automated process for initial installs and for “day 2” moves, additions, changes, and deletions. A user-friendly console provides a single view of a subscriber and the subscriber's services. Cisco Prime Collaboration substantially accelerates site rollouts and minimizes the effort required for future updates. Prime Collaboration also provides advanced analytics that show application adoption and consumption rates, allowing administrators to optimize resources and further reduce total cost of ownership.

Cisco Collaboration Gateways
Cisco's collaboration gateways allow Cisco Unified Communications environments to communicate with public networks and with users operating beyond the corporate firewall. Cisco's portfolio of communication gateways deliver unified communications support for a broad range of gateway as well as session-border-control deployments.

Communications gateways offered by Cisco and supported by Progent's certified consultants include:

Cisco Expressway Collaboration Gateway
Cisco's Expressway is a powerful converged media gatekeeper that allows organizations to allow workers, suppliers, consumers, or partners who are working on different network environments, collaboration platforms, or endpoint equipment to connect to Unified Communication features. The Expressway collaboration gateway integrates with a Cisco CM deployment or Cisco Business Edition 6000 (BE6000), or can be accessed through the cloud with Cisco Hosted Collaboration Solution (HCS) to help make productive collaboration more pervasive. Important capabilities of Cisco Expressway are:

Mobile and Remote Access: Remote users with any Jabber-compatible desktop or handheld computer or teleworkers with Cisco TelePresence endpoints get the convenience of single-sign-on (SSO) plus Transport Layer Security (TLS) and are able to access all their collaboration applications (video, voice, rich content IM, and realtime presence) without the inconvenience starting a VPN connection. In addition, telecommuters can utilize their Cisco TelePresence endpoints without a VPN, providing a user environment at home identical to the office.
Jabber Guest Support: Cisco Expressway is required for enabling Jabber Guest, which permits “guests” to communicate with your business easily and safely using lightweight web-browser and mobile multimedia phone calls.
Cisco Cloud Connectivity: Cisco Expressway can act as a gateway that connects between on-premises Cisco or non-Cisco collaboration solutions and Cisco's WebEx cloud. By supporting Cisco Collaboration Meeting Rooms (CMRs), Expressway offers a world-class, scalable meeting environment that seamlessly integrates voice, high-definition video, and data sharing to any client, at any location, using any device.
Interoperability: In case your organization already has third-party video systems, Cisco Expressway can assist you to move easily to Cisco technology whenever you choose. Cisco Expressway offers video interoperability with industry standard H.323, H.264 SVC, or SIP environments. Interoperability standards supported by Expressway include IPv4 to IPv6, H.323 to SIP, and Microsoft Lync H.264 SVC to H.264/AVC.

Cisco Unified Border Element
Cisco Unified Border Element is an enterprise-class session border gateway that interconnects converged business communications systems to the public switched telephone network. In addition to providing session border control, Cisco Unified Border Element provides simple and cost-efficient collaboration outside the firewall. Important collaboration features supported by CUBE include:

WebEx Cloud Connected Audio (CCA) for high-capacity SIP-based conferencing
Voice and Video recording
Enterprise Call-center and interactive-voice-response solutions
Policy-led evaluation of phone calls
Business-to-business teleconferencing over SIP

CUBE software can be licensed on Cisco IOS software and can be deployed on many of Cisco's enterprise-class router platforms, which include ASR 1000 routers, the ISR 4000 line, the ISR G2, and high-end versions of the 800 Series fixed-configuration routers. Cisco's virtualized CUBE, or vCUBE, runs as a software load in a VMware ESXI virtual application container.

Cisco's End-of-Life UC520, UC540 and UC560 VoIP Gateways
The legacy Cisco Unified Communications 500 Series is an all-in-one VoIP communications system for small organizations. UC500 packages deliver voice, data, voicemail, auto attendant, IP video, security, and wireless capabilities, run with older generation Cisco IP Voice phones, and support PSTN connections.

Cisco UC500 Series VoIP Gateway Consultants

Cisco's legacy UC500 VoIP gateway was the heart of a complete unified communications solution

All Cisco's UC500 series bundles include a compact switch appliance with 8 PoE ports plus additional FXS and foreign exchange office (FXO) interfaces, a firewall, and VPN support. Built-in WiFi is an option. VoIP user capacity can be increased by connecting with Cisco Catalyst Express switches. Every UC500 offering also comes with licenses for Cisco Unified Communications Manager for VoIP call processing as well as Cisco Unity Express for voice messaging and automated attendant. The Cisco UC520 system supports 8 to 16 VoIP users and include 4 foreign exchange stations and 4 FXO ports. The Cisco UC540 system allows 24 to 32 users and has 8 FXO interfaces. The Cisco UC560 system supports 48 users and 12 foreign exchange office ports.

Progent's seasoned VoIP consultants can assist you to support your legacy UC500 VoIP system or design and carry out a smooth upgrade to a modern IP telephony and voicemail system like Cisco's Business Edition 4000.

How Progent Can Help You with Cisco VoIP and IP Media Phones, CUCM, and Telepresence
Progent can provide remote or onsite access to a certified CCIE Collaboration specialist to help you to design, install, administer and repair unified communications networks that incorporate Cisco Unified Communication technology in a centralized, distributed, or hybrid environment. Progent's Cisco-certified consultants have in-depth backgrounds with Cisco Unified Communications Manager and CallManager, IP voice and video phones and soft phones, UC applications such as Jabber and WebEx Meeting Center, Cisco's immersive telepresence products, collaboration gatekeepers, tools incorporated into Cisco switches and routers. Progent can also provide expertise with related technologies such as Cisco SRST, Cisco Unified Border Element, H.323 and SIP gateways, CAC, IP voice trunks, PSTN, and Cisco's AVVID architecture. Progent's SIP integration experts can in addition assist you to build SIP connectivity environments that include SIP IP voice phones and video endpoints, SIP-based CUBE trunks, SIP conferencing and SIP administration tools with Cisco Unified CM.

Progent's custom application developers can build specialized unified communications applications that will help your organization to incorporate the features of Cisco Unified Communications Manager into your business operations for increased efficiency. Progent can revue your current network and Internet access architecture to make sure your environment is configured to support business-quality Voice over IP and high-definition video, assist you to select and install Cisco hardware and software that make sense for your current needs and downstream expansion goals, and integrate your Cisco collaborative communications solution with technology from other suppliers. Progent's CISSP-ISSAP certified network security consultants can show you how to create, carry out, and validate an enterprise-wide security and compliance strategy for your unified communications ecosystem. Also, Progent can assist you to configure Cisco fault-tolerant technologies like Cisco Unified Survivable Remote Site Telephony to provide cost-effective call control redundancy in branch office and telecommuter environments, and Progent's disaster recovery preparedness experts can help you create a sensible DR/BC strategy to ensure the availability of your business-critical communications environment.

Unified Communications Manager/CallManager Migration Consulting
Releases of Cisco Unified Communications Manager 8.6 lower than 8.6 and every version of its predecessor CallManager have arrived at end-of-life. This means Cisco will cease to enhance, repair, or test this older software. Security patches for this business-critical application will stop, which in certain situations could create regulatory compliance or legal liability issues.

Progent will continue to offer world-class support services for end-of-life versions of Unified CM and Cisco CallManager, but in case your business is now running a legacy edition of this critical software you should begin now to prepare for your migration. Progent's Cisco-certified consultants can assist your company to migrate efficiently to the latest version of Cisco Unified CM and can routinely save clients as much as 50% off consulting expense compared to competing computer service companies thanks to Progent's documented procedures and experience in this practice area. By adhering to leading practices, Progent can ensure that your organization gets a fast payback on your investment by helping you take full advantage of the enhanced features, lower management and maintenance costs, more engaging collaboration capabilities, and tighter data protection offered by the current version of Cisco Unified CM.

Progent's upgrade consulting services include return-on-investment assessment, project management, pilot testing and validation, Cloud integration, configuring endpoint devices from Cisco and third-party providers, mobile connectivity, security and compliance consulting, streamlined management, business continuity planning, network infrastructure design, staff and user training, and continuing consulting services and troubleshooting. Progent also offers ultra-affordable upgrade service bundles to make sure your costs are predictable and under control.

To find out additional details concerning Progent's professional expertise for Cisco solutions, choose a topic:

In order to contact Progent about consulting support for Cisco networking, call 1-800-993-9400 or visit Contact Progent.

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Consultants for WLAN
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Progent’s Wireless Consulting Services offer a fast, affordable way for businesses of any size to configure, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Computer Security Assessment Consultant

Progent has created several security service bundles designed to provide larger corporations a professional and thorough security audit from a group of certified security consultants. All Progent's network security assessment bundles feature a collection of procedures like automated scans from within and from beyond the company firewall, professional analysis of scan results by certified security engineers, creation of a report explaining the results, plus an interactive concise executive outbrief and an extensive live review for in-house IT engineers.

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Microsoft Windows Server 2016 Help and Support
Windows Server 2016 Software Load Balancing Consulting Services

Progent's certified IT experts can provide Windows Server 2016 migration consulting to help organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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NLB Testing Consulting
network piloting Lab Specialist

Progent's Test and Training Lab at the QTS Colocation Center can be used for testing line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble proper test systems, the lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.

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scom 2016 Azure integration Network Consultant
MCSE Expert Certified scom 2016 Office 365 integration Network Consulting

Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum availability for key workloads by providing unified, cross-platform tracking of IT resources deployed across local datacenters and private and public clouds. Progent's consulting group can provide advanced remote and onsite support to assist organizations of any size to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can help you to migrate to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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Specialists for Windows Server Update Services
Microsoft Software Update Services Troubleshooting

Microsoft Windows Server Update Services enables IT managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, IT staff can fully and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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Specialists for Windows Server 2003
Windows 2003 Server Consultant

Progent's certified Windows 2003 Server engineers offer computer support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and support services include system design, installation, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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Remote Consulting for Microsoft Operations Manager 2000
MOM IT Services

Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting SCOM environments and offer companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix critical issues detected by SCOM 2012.

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Consultancy for Site Move
Specialists for Project Planning

For corporations with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists can provide a variety of IT support services such as project management, SOX compliance, office moves, enterprise security, system architecture, local or phone-based branch office support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to design a multi-office information system that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Premier engineers can help major enterprises design, integrate and support major rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

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Cisco PIX Firewall Upgrade Online Troubleshooting
Cisco Security Help and Support

Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

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Desktop Monitoring IT Consultants
ProSight Windows Server Management Professionals

ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so any looming issues can be resolved before they can impact your business.

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Outsourcing Firm for Windows 8.1 Client Hyper-V
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Progent's Microsoft-certified experts can provide a variety of technical services to assist companies of any size to install, manage, and support networks that incorporate workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to create test environments to assess Windows 8.1 and develop and implement Windows 8.1 deployment plans based on proven methodologies.

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Microsoft Retail Management System Online Consulting

Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique business requirements. Progent’s Microsoft support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for safe, corporate-wide information sharing plus interfacing with CRM applications.

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Exchange 2016 SharePoint integration Remote Support
Network Consultant for Exchange 2016 Office 365 integration

Progent can help you in all facets of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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CISM Certified Security Management Consultancy
CISM Certified Security Organization

Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that information security professionals are expected to master. CISM gives business management the confidence that those who have qualified for their CISM credential have the background and knowledge to deliver effective security management and consulting services.

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Progent’s Disaster Recovery/Business Continuity specialists offer in-depth backgrounds assisting small and mid-size organizations to reduce network downtime by providing cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, backup/restore solutions, and non-disruptive maintenance. Progent’s business continuity experts can help your company to develop and validate a sensible business continuity plan that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and maintain fault-tolerant technologies such as redundant Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

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Virtual Server Technology Consultant
Server Consolidation Technical Consultant

With virtual server technology, businesses can run many virtual servers on a single actual server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, but without the costs associated with buying additional server equipment. Virtualization is also the critical technology behind private clouds, which offer important benefits including lowering the costs of hardware, datacenter facilities, and administration while enhancing data security, network reliability, and recoverability. Other important server management technologies include network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can assist you in all aspects of server consolidation and administration to allow your company to cut expenses and conserve time.

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Microsoft SQL Server Network Consultant
SQL Server Reporting Services Support and Help

Progent’s Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, support and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.

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Outsourcing for scom 2016 gateway server
operations manage 2016 IT Consultants

Microsoft System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for critical applications by offering centralized, mixed-platform monitoring of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite support to help organizations of any size to plan, implement, optimize, update and repair SCOM 2016 deployments. Progent can help you to move to SCOM 2016 from older versions or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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Exchange 2016 eDiscovery Support
Exchange 2016 Migration Network Consulting

Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Technology Consulting for Meraki Air Marshal
Meraki MR42 Access Point IT Consulting

Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support to help organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.

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IP Communications Remote Troubleshooting SPA300 Series IP Phone IT Consulting
Windows, UNIX, Solaris Remote Support Services
UNIX with Windows Support Services

If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of maintaining your business network. By using smart network monitoring and by providing online and on-site support as your company needs it, Progent offers an economical way for maintaining an IT network that features excellent reliability, protection, and performance. Progent's developer assistance offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and in-person support and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.

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CISA Certified Information Technology Consulting

The CISA accreditation is a globally recognized achievement that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo an extensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit professional able to help companies in the fields of information systems audit process, IT administration, systems and architecture lifecycle, information technology service delivery, protection of information assets, and disaster recovery planning.

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Microsoft Windows Small Business IT Support

Progent’s IT outsourcing services offer economical network consulting for small businesses. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or developing an on-line business application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting IT service budgets to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust system architecture for your critical applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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ProSight Next Generation Endpoint Protection Information Technology Consulting
ProSight Phishing Protection Professional

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat progression including blocking, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

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SQL Server Reporting Services Online Consulting
SQL Server 2000 Upgrade Consultant

Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, reducing the difficulty of creating, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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Wi-Fi RF Coverage Maps Setup and Support

Progent’s Wireless Site Survey makes it easy to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your facilities, providing you a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.

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Mac Remote Specialist Consultants
PST files and Outlook for Mac On-site Technical Support
Exchange and Apple Mac Computer Consulting

Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit email, search the GAL, copy addresses, sync up calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage education.

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SCVMM 2016 Hyper-V Clusters Professional
Network Consultants for SCVMM 2016 and Windows 2016

Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management products and is intended to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of VMM, design workflows for building and deploying virtual machines and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you assess the potential advantages of new technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware ESXi expertise.

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Microsoft Exchange Hosting Services
Services for Exchange Email Hosting

Progent's MS Exchange Hosting Services offer a world-class data center with redundant power and environmental control systems, round-the-clock site security and IT support center, plus failover connections to Internet backbone service providers. Hosted Exchange servers are set up as virtual machines for high uptime, smooth scalability, and fast restoration. Progent's services include integration with your network, access to handheld communication devices, continual monitoring of performance and security, spam filtering, security update and revision control, Help Desk services, daily data backup, and full messaging management support.

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Windows Server 2008 R2 Integration Services
Microsoft Windows 2008 R2 Technology Professional

Microsoft Windows Server 2008 represents a major step forward in making information networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by providing consulting, technical support, training, staffing, monitoring, and security services.

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Security Vulnerability Evaluation Technology Professional

Progent offers special security service bundles intended to deliver larger institutions an impartial and thorough security evaluation from a team of certified security engineers. All Progent's network security evaluation bundles feature a collection of procedures including network scans from within and from beyond your network firewall, professional interpretation of scan results by certified security consultants, creation of a report explaining the results, plus an interactive concise executive summary and a detailed interactive outbrief for internal IT administrators.

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wireless VoIP phone and Aironet APs Network Engineer

Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are on the move within campus, hospitality, health-care or other environments where IT management wants user endpoints that offer more control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that you configure and fine tune many components of your wireless environment including APs, routers, wireless LAN controllers, and call management tools. Progent's certified experts offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

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Operations Manager Specialists

Small to mid-sized businesses can now get all the advantages of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified IT support experts. With Progent's affordably priced IT service programs, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small business information systems world-class reliability, security, and productivity.

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To see answers to frequent enquiries concerning becoming a consultant at Progent, visit Working with Progent Questions and Answers.

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Exchange Server 2016 Upgrade IT Services

Progent can help your business in all facets of your upgrade to Exchange 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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UNIX with Windows IT Consultants

Progent's UNIX platform support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Progent's Microsoft certified support team can help you design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the experience to complete your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

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Designer for Power View
SQL Server Analysis Services Engineer

Progent offers online and onsite consulting to assist your organization with any facet of business intelligence reporting from troubleshooting or enhancing applications to planning and deploying an advanced BI solution. Progent's management reporting experts can assist you to maintain your existing reporting environment, help you to upgrade reports and databases from a legacy reporting product to a modern solution, and deliver custom online training tailored to your individual requirements. Progent’s business reporting and analytics professionals offer expertise in the leading business analytics reporting tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Network Consultants for Microsoft DPM 2010 System Center Data Protection Manager Professional

Network Engineer for Cisco ASA firewall VPN ASA and PIX Firewalls Technology Consulting

Network Intrusion Penetration Testing CISSP Security Organizations

Network Management Network Providers Small Office Network Consulting for Cisco Network Management

Network Management Small Business IT Outsourcing Group Small Business Network Consulting Services for Cisco Network Management

Network Security Consulting for Microsoft Computer Thornton Colorado Small Business IT Support Firms
SPS 2007 Consulting Services
Microsoft Office SharePoint Server 2007 Support

Progent’s Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint provides a common location for your employees or clients to access, manage, distribute and manipulate relevant information, documents, and software and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they’ve developed in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can assist you to support your existing SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.

Network Specialists for BlackBerry Synchronization National BlackBerry Synchronization Computer Support Consultants in Houston Sugar Land Baytown

Networking Company for Glendale, AZ Integration Company for Glendale
Specialist for Call Center
Support Help Desk Consultants

Progent offers several basic kinds of Contact Center support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers easy access to a dependable support resource with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to resolve rather than merely record problems.

Norfolk Virginia Microsoft SharePoint Server Technical Support Support and Integration Norfolk Virginia Beach

Office Word forms Specialists Office Word forms Consultant Services
BlackBerry Email Consultant
Professionals for BlackBerry Redirector

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, in conjunction with Progent's efficient online service delivery model, provides small companies an efficient option for incorporating BlackBerry technology productively into their information network.

On-site Support for Microsoft Dynamics NAV Microsoft Dynamics NAV Consultant Services
Failover Clustering Windows 2008 Outsourcing
Microsoft Windows 2008 Cluster Server Network Engineer

The cluster technology built into the high-end editions of Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and administration of clusters that offer improved levels of network dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and deployment, unified cluster administration, new cluster infrastructure for increased availability, hardened security and quorum structure, elimination of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of failover clusters, plan and execute a deployment, educate your IT staff to manage your cluster environment, deliver continuing consulting and support services, and create and validate a workplace recovery plan.

On-site Technical Support for Microsoft Enterprise Resource Planning Independent Professionals for Microsoft Dynamics NAV ERP
Remote Troubleshooting for Small Office Network
Small Business Network Specialist

If you have a company information system with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from dependence on single freelance service provider while giving you affordable and dependable access to enterprise-class network support. By delivering IT consulting service when you need it, providing specialized knowledge for critical technologies, delivering value-added services such as automated network monitoring, and billing only for support you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small office information system. Progent is the intelligent way for small businesses to create and support a reliable and safe IT system and to benefit from fast access to the skilled consulting ordinarily restricted to enterprises who are able to afford a large internal IT group.

On-site and Remote Support for System Design Sarbane Oxley Compliance Engineer

Online Consulting for RIM BlackBerry in Twin Cities BlackBerry Redirector Network Security Consultants St Paul, MN
Engineer for Email Image Spam Protection
Email Link Protection Consulting Services

Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.

Online Support Services for SIP Infrastructure San Francisco, CA Red Hat Linux, Sun Solaris, UNIX Technical Support Services Montgomery, AL

Online Troubleshooting for Microsoft Exchange Upgrade Microsoft Exchange 2003 Upgrade Integration Services
Onsite Technical Support for Remote Monitoring and Reporting
MOM 2007 Consultant Services

Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can afford a degree of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost service packages designed to assist your company to detect and fix a an array of network problems before they get big enough to hurt your business.

Online Troubleshooting for SharePoint 2013 in Colorado Springs Colorado Springs Microsoft SharePoint Server 2013 Online Troubleshooting

Onsite Technical Support Oklahoma City Network Recovery

Outsource for Microsoft Exchange Server 2013 Exchange 2016 Computer Outsourcing Consultant in Boise Eagle
Specialists for Microsoft Hyper-V Server Consolidation
Hyper-V Server Professionals

Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-powered virtualization for your company, perform pilot installations to verify Hyper-V's operation with your production applications, evaluate your network infrastructure for optimal performance with virtual server solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and administer Hyper-V, provide world-class consulting support for improving the security of your virtual machines, establish and test disaster recovery procedures that optimize network availability, and deliver continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.

Palo Alto Remote Support in California Independent IT Outsourcing Group for Mountain View in California

Phoenix Emergency Cisco CCNA Engineer Telecommuting Jobs Remote Support Job for Microsoft Remote Support Phoenix - Paradise Valley - Tempe
Consultant Services for Dynamics GP SmartList Designer
Expert Microsoft Certified Services for Dynamics GP SmartList Builder

Dynamics GP/Great Plains software includes analysis and reporting features that let you track all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you design reports that allow you to analyze your business more thoroughly, turning raw data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

Portland, Oregon Onsite Support Portland Consultancies

Providence, RI, Warwick, RI, Cranston, RI, CITY4, RI Computer Network Consultant Outsourcing Services
SCOM 2012 Cloud Monitoring On-site Support
Datacenter Monitoring Remote Support Services

Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and fixing Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.

RIM BlackBerry Install Mesa Phoenix BlackBerry Wireless Support Firms Mesa
Outsourcing for Fault-tolerant Interoffice Connections
Redundant Network Consultant

Progent’s non-stop inter-site connectivity and 24x7 network connection engineers can help small businesses create non-stop Interoffice connectivity by means of redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers economical 24x7 interoffice networking.

Remote Technical Support in Indianapolis Outsourcing IT for Microsoft Windows Server 2019

Risk Monitoring Outsourcing Risk Mitigation Professional

Ross, Tiburon CA Microsoft Certified Engineer Contractor Jobs Help Desk Consulting Telecommuter Jobs in San Rafael Marin County
ProSight VM Hosting Consulting Services
ProSight VM Hosting Engineer

Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in a solution that delivers the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that allow small businesses with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

Router Skills Transfer Network Training

SMS Server 2003 Migration Professional Systems Management Server Network Engineer

SPS Integration Support Microsoft Office SharePoint Server 2010 Computer Engineer

SQL 2012 Computer Consulting Companies On-site and Remote Support for Microsoft SQL Server 2017

SQL 2012 Computer Service Companies Microsoft SQL Server 2017 Small Business Networking
Network Engineer for Citrix XenApp Datacenter
Consultant Services for XenApp

Progent's Citrix experts can assist your business to plan, implement, manage, and troubleshoot a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can help you to administer and support a remote datacenter that features high availability, enhanced protection, and fast recovery.

SQL 2012 Server Installation Sacramento System Support for Microsoft SQL 2014 in Sacramento - Carmichael

SQL Server 2012 Install in DC SQL Server Migration Firm
Microsoft Office SharePoint Server 2007 Consultant Services
Outsourcing for SharePoint Portal Server

Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for deploying Microsoft SharePoint 2007, advise you on the most sensible edition of Microsoft SharePoint Server for your application, provide setup and deployment expertise, help you to install Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, design a company-wide security plan that encompasses portal solutions, and provide troubleshooting and Help Desk support.

SQL Server 2014 IT Outsourcing Firms Honolulu, Waikiki Honolulu, Waikiki Small Business Computer Consulting Services

SQL Server 2014 Support Consultant Microsoft SQL 2014 Tech Expert

SQL Server 2016 SSRS On-site Technical Support SQL Server 2016 Stretch Database Online Support Services
SMS Server Migration Consultant
Outsourcing for SMS Server Upgrade

Progent’s certified consultants offer small and mid-size businesses world-class consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and deployment management. System Center Configuration Manager is the new title for the update management solution formerly called SMS Server. Configuration Manager offers a variety of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 effectively for automated OS and application deployment, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.

SQL Server Computer Setup Top Rated SQL Server 2012 Technical Support Companies

Sacramento Networking Consultants Northern California CCIE Expert Certified Rancho Cordova Computer Specialist

Security Audit Services for Security Security Security Consultancy

Security Forensics Services in Dallas, TX Firewall Cybersecurity Tech Services in Texas

Server Consultant for Florida Networking Support for Jacksonville, Miami, Saint Petersburg, FL
VMware NSX Design Consultancy
VMware NSX Migration Professional

VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.

Services for ransomware removal and recovery MongoLock ransomware recovery Services

SharePoint Server IT Consultant Remote Support Services for SharePoint Irving, TX

Slackware Linux, Solaris, UNIX Network Consultants Downtown Dallas Redhat Linux, Sun Solaris, UNIX Help and Support

Slackware Linux, Sun Solaris, UNIX IT Consultants in Bexar County Texas Technology Consulting Services for Debian Linux, Sun Solaris, UNIX San Antonio Airport SAT

Small Business Computer Consulting Services for Illinois Illinois - Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL Network Support Company
Juniper SRX240 Router Security Consultancies
Forensics Services for Juniper SRX210 Router

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Small Business IT Consulting Firm Greensboro Winston-Salem Microsoft SQL Server Engineer
Remote Support for Microsoft Windows 2003 Cluster Server
Network Consultant for High-Availability Failover Clustered Servers

Progent provides Windows 2003 Cluster Server assistance to help your company deploy zero-downtime clustered servers designed to provide 24x7 uptime. Windows cluster servers for non-stop systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By showing you how too create non-stop clustered server solutions powered by Windows Clustered Server 2003, Progent’s Premier Windows professionals make sure that your non-stop server clusters are configured to maximize the business value of your computer system.

Small Business IT Specialists Small Business Network Consulting Companies

Small Business IT Support Shreveport, Louisiana Computer Consultancy Company
Setup and Support for Network Monitoring
Monitoring and Reporting Network Consultant

Even if your company has a small network support staff and a modest IT budget, your information system can still feature the same high reliability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the latest system management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical business applications and servers operating.

Small Business Network Computer Outsourcing Consultants Pleasanton Consultancy Services Group for Help Desk Livermore, Alameda County

Small Business Network Consultancy Services Group Small Business Network Network Support Consultants

Small Business Network Consulting Companies for Cisco Cisco IT Support in Philadelphia International Airport PHL

Small Business Network Consulting Group Boise, ID Security Consulting Firm

Small Business Server Support for Rockville Rockville, MD Security Consultants
ProSight Ransomware Protection Professional
Modern Network Security Outsourcing

ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including protection, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.

Small Office Computer Consulting Services for Microsoft Computer Computer Outsourcing for Networking

Small Office IT Consultant for Cisco in Albuquerque, Bernalillo County Cisco Integration Firm
Engineer for Windows Server 2016 Cloud Witness
Windows Server 2016 Hybrid Configuration IT Consultants

Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system based on Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.

Solaris Consulting Services Engineer for Sun Solaris

South Carolina Technology Consultancy Firm Information Technology Outsourcing Group

Spokane Protect for CISSP Security Cybersecurity Contractors Spokane
IT Services for Small Business Wireless
Wireless Bridge Online Support

Progent’s wireless engineers can help small organizations design, choose, test, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of protection that equals or excels wireline interfaces. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to identify and deploy the wireless link technology that fit best with your business requirements.

Stamford Small Business IT Outsourcing Companies Stamford, Connecticut Networking Firms

Sun Solaris Onsite Technical Support Largest Integration Services for Solaris
Exchange 2013 Unified messaging Technical Consultant
IT Services for Exchange 2013 Compliance

Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact vital areas such as ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.

Support Team for Cisco Network Management Network Management Troubleshooters

Tech Support Lincoln Computer Consultancy Firm for Exchange Server 2013 in Lincoln, NE
Network Engineer for Exchange 2010 Project Planning
Microsoft Certified Partner Consultant for Exchange 2010 Voice Mail

Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange 2010 for your company and can assist you to plan and implement a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by improving your productivity, cutting the cost of equipment and service, streamlining administration, and consolidating your vital communications platforms.

Technical Consultant for Redhat Award Winning Professional for Solaris in Oklahoma

Technical Support Company for Anaheim, CA Anaheim Support Team
Consulting for ProSight DPS Hybrid Cloud Backup/Recovery
ProSight DPS Backup and Recovery Services Professionals

ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.

Technical Support Organization Nebraska Service Providers

Technical Support for SBS Premium Add-on Integration Services for Microsoft Small Business Server 2003
Setup and Support for Catalyst 3650 Switch
Integration Services for Catalyst MPLS

Progent's Cisco-certified CCIE consultants can help your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move smoothly from legacy appliances to modern devices.

Telecommute Job for Computer Consultant Home Based Jobs for Microsoft MCDBA Consultant

Telecommute Jobs for ISSAP Consulting Yonkers, NY MCSE Engineer Freelance Jobs

Telecommuter Jobs Kern County California Remote Support Job for Microsoft MCSA Remote Consulting Bakersfield, CA
Dynamics GP Software Development Remote Technical Support
Dynamics GP BizTalk Adapter Specialist

Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, turning raw information into valuable insights into your business.

Ubuntu Linux, Solaris, UNIX Integration Cleveland, OH Mandrake Linux, Solaris, UNIX Technology Consulting Services Cleveland
Configuration for Windows Server 2016 Disaster Recovery
Windows Server 2016 Failover Clusters IT Consultant

Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

Video Conferencing Remote Technical Support Online Consulting
Security Consulting Company for Juniper Networks Firewall
Juniper Networks Firewall Small Business Network Consulting Firms

Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS consultants can offer support for Juniper's flagship network operating system to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a combination of Juniper's OS platforms.

Virginia On-Call Services Microsoft, Cisco and Security Certified Experts Small Business IT Consulting Group for Virginia Beach, Norfolk, Chesapeake, Richmond, Arlington
ProSight ESP Ransomware Protection Specialists
ProSight ESP Endpoint Protection Services Online Help

ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware.

VoIP Setup and Support Internet Networking Consultants for SQL 2012

Windows 10 MDT Consultancy Windows 10 OneDrive Support Services

Windows 2008 Server Computer Support Company Corpus Christi Support Consultant
Windows, UNIX, Solaris Network Engineer
IT Services for Windows and Solaris

If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can help your whole organization in a wide array of security topics including security management procedures, security architecture and models, access management systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP stipulate the fundamental competencies and international standards of performance that network security managers are expected to master. These accreditations offer IT management the confidence that consultants who have earned their CISM or ISSAP qualification have the background and knowledge to deliver world-class security management and engineering services.

Windows 2008 Server Design Companies Information Technology Consulting Firms for Windows Server 2012 R2 Stamford Danbury Greenwich

Windows Server 2016 IT Consulting Firm Tech Support For Small Business

Windows Server 2016 Outsourcing Firm Windows Computer Consulting Group in Huntington Beach, CA

Windows, UNIX, Solaris Setup and Support Consulting for Solaris with Windows

Yellowstone County Montana Small Business Networking for Networking Billings, MT Cisco CCIE Small Business IT Support
Microsoft Certified Clustered Server Network Consultant
Microsoft High-Availability Clustered Servers Specialist

Progent offers Windows 2003 Cluster Server support to help your company deploy zero-downtime clustered servers that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too design high availability clustered server environments based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows experts make sure that your fault-tolerant clustered servers are configured to maximize the business advantage of your information system.

macOS and Exchange Consulting Configuration

Cisco Certified Network Consulting and Support

Cisco IP Voice Phones and Unified CM/CallManager SupportFrom Cisco CCIE Collaboration-Certified Telephony Experts

Cisco IP Voice Phones and Unified CM/CallManager Support
From Cisco CCIE Collaboration-Certified Telephony Experts