Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST solutions for high availability.


Additional Topics of Interest

Dynamics GP Enterprise Reporting Consultants
Designer for Dynamics GP Excel Reports

Microsoft Dynamics GP software includes analysis and reporting features that allow you to monitor all operations, sales and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that let you analyze your business more thoroughly, converting raw data into useful management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

Microsoft Certified Expert Power BI Management Programming Firm
Baton Rouge, Louisiana Contract Programmer for Power BI Management

Progent's Power BI experts can assist your business to design, deploy, maintain, update or debug your Power BI solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can show you how to build and administer a local, cloud based, or hybrid network model for Power BI.

Windows 7 Security Online Help
Information Technology Consulting for Windows 7 Wireless

Progent's certified consultants can provide offsite and on-premises support services to assist you to administer, support, and repair PCs based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, remote connectivity, mobile device integration, wireless network design, and 24x7 network monitoring.

CRISC Certified Risk Monitoring Technology Consulting
CRISC Certified Computer Consultant Augusta-Richmond County, Georgia

Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, fault-tolerant network architecture that addresses reliability issues involving a wide array of network technologies and procedures.

Proxim Tsunami Wireless Case Studies
School Wireless Case Study in San Mateo

Progent delivered a wireless integration solution that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered better performance and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided protection against local interference.

Windows 8.1 Wireless Remote Support Services
Computer Help for Windows 8.1 Storage Spaces

Microsoft Windows 8.1 is engineered to run on devices from smart phones and slates to engineering workstations. An abundance of innovative capabilities, such as its touchscreen interface and signature tile user interface, offer a broad selection of benefits for companies who know how to put them to work. Progent's Microsoft-certified consultants can help bring your organization up to speed with Windows 8.1 and make sure you derive maximum business value from the product's various technical enhancements.

Maryland Networking Services
Maine Network Assessments

Progentís Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online direct network connection to isolate and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest problems to appropriate specialists as required. For urgent issues, the Technical Response Center tries to respond to your request for support in less than one hour.

ISSAP Certified Cybersecurity Architecture Specialists
Cybersecurity Architecture Engineers

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous examination and significant work with network security architecture. ISSAP security experts have in-depth understanding of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.

On-site Support for ProSight Remote Network Infrastructure Troubleshooting
California Online Support

ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance issues.

Meraki MR62 Access Point Computer Consulting
Meraki Wireless AP Engineer in Des Moines

Progent's Meraki Wi-Fi access point consultants provide online and onsite support services to help organizations of all sizes to design, install, manage, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or device.