Additional Topics of Interest

Microsoft Exchange 2010 Upgrade Specialist
24-7 Services Exchange 2003 to Exchange 2010 Upgrade

Progent's Microsoft-certified network experts can assist your organization to assess the benefits of Exchange Server 2010 for your company and can help you to design and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast payback by improving your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and consolidating your key communications technologies.

24x7x365 Small Business Ransomware Recovery Solution Provider
After Hours Small Business Work at Home Integration Migration Consultants

If you have a small business network with 10 to 50 network users, Progent's network outsourcing services free your business from over-reliance on single independent service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT consulting help when you require it, offering specialized expertise for critical technologies, offering unique support such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to build and support a reliable and secure information network and to benefit from quick access to the skilled help typically restricted to businesses who can afford a sizeable internal IT group.

SCDPM 2012 Upgrade Support and Setup
System Center 2012 Data Protection Manager IT Consultants

Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

Professional Microsoft SUS
After Hours Microsoft SUS Professionals

Microsoft Windows SUS enables information technology administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.

ransomware protection Specialist
ransomware removal and file recovery Services

Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.

Teleworker Services Technology Consulting Services
Telecommuter Services On-site Technical Support

Progent has 20 years of background assisting small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that support a remote workforce.

Office 365 OneNote Integration Specialist
Office 365 Integration Technical Support

Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate on-premises and cloud-based resources.

ProSight Private Cloud Services Technology Professional
24-Hour ProSight VM Hosting Consulting

Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that gives the highest level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small and midsize companies with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

Mac Online Technical Support Specialist
Professionals Mac Remote

Progent offers national remote phone support and consulting services for companies who operate Apple Mac networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's experts can provide Mac clients a range of services such as desktop assistance, migration to the latest edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud services. Remote IT help provides maximum leverage for your information technology budget by preserving user productivity and limiting the hours billed for computer repair services. Advanced remote support technology and skilled technicians and consultants combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist with the toughest system problems.

Professional Microsoft Lync Server 2013
Lync Server 2013 and iPad Engineer

Progent's Microsoft-certified consultants can assist you to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and carry out a deployment of Lync Server that unifies the control of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can also help your company to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office applications, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.

Juniper Junos J-Web IT Services
Juniper Junos BGT Cybersecurity Group

Progent's Juniper Networks-authorized network consultants can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade smoothly from outdated products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to enable your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that include a mix of Juniper's software platforms.

Microsoft Expert Education Server
Training Server

Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent has few competitors. Medium-size businesses who utilize familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.

Automated Desktop Inventory Remote Technical Support
ProSight Remote Server Management Computer Consulting

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of critical assets.