Cisco Network Consulting and Support
Cisco VoIP Phones and IP Video Phones Support
From Cisco CCIE-Certified Telephony Professionals
Additional Topics of Interest
24/7 Windows Server 2016 Multi-domain clusters Online Help
Integration Support Windows Server 2016 Failover Clusters
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
MAS 90 Contract Development
Navision Technical Support
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and one-on-one or group online training classes tailored to meet your specific needs. Progent's consultants also can show you how to build and maintain a protected, robust network foundation to support your ERP, MRP and accounting solutions.
SQL Server 2019 Development Remote Support
SQL Server 2019 Analysis Services Remote Support Services
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless intranet solution.
Help Desk Software Selection and Deployment Configuration
Help Desk Support Services
The Help Desk support delivery model adopted by Progent's Technical Response Center offers small and midsize businesses an efficient alternative to dependence on independent service individuals by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock availability of urgent assistance, escalation capability to top-level experts for handling even the most difficult issues, service consistency and dependability, quick follow-up overseen by veteran service managers, a selection of easy-to-use mechanisms for requesting service tasks, plus excellent process transparency enabled by ticket updates and available through a web portal.
Support and Help Outlook autodiscover
Network Engineer Office 365 and Apple iOS
Progent can help you to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that transparently integrate local and cloud-based resources.
Online Support Services Microsoft Office 2003
Outsourcing Microsoft Office 2000
Progent applies no initialization fee and asks no retainer for support services provided during regular business hours. Progent's small granularity avoids large invoices for fast fixes so you will not be forced to allow simple problems to stay unaddressed. .
Microsoft Operations Manager Case Study
Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now address server troubles before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve looming problems before clients are aware that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, security and performance.
Online Support Services VMM 2016 Database
Support SCVMM 2016 and vSphere
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from legacy releases of VMM, design workflows for creating and deploying VMs and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Consulting Services Juniper J Series Gateway
Juniper J Series Gateway Security Firms
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Amazon EC2 integration Designer
Emergency Amazon Glacier integration Coding
Progent can provide cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
24 Hour Dynamics GP/Great Plains Troubleshooting
Dynamics GP Great Plains Accounting Specialist
Dynamics GP/Great Plains can help you expand and control your company more efficiently by delivering easy availability of decision-driving information and a fast ROI. Microsoft Dynamics GP confers important business benefits such as its ability to extend the reach of your organization, manage your financials, computerize financial processes, standardize procedures throughout your business, refine inventory control, increase order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP consultants to make sure you reap all the benefits of your Microsoft Dynamics GP business management system.
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Remote Workforce Network Infrastructure On-site Technical Support
Remote Workers Network Infrastructure Support Outsourcing
Progent can assist small and medium-size companies to plan, configure and debug the infrastructure required for teleworkers.
Altaro VM Backup Testing Integration
Altaro VM Backup and VMware Computer Consulting
Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows CSV and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Microsoft Expert 64-bit Upgrade Troubleshooting
Specialist 64-bit Migration
Progent’s Microsoft-expert consultants can help your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit PC desktop computing, plan an affordable migration strategy that reduces business disruptions, and provide economical, expert online help to aid your organization to configure 64-bit desktop software and application programs on your current computers.
Development Group Amazon S3 integration
Amazon Web Services hybrid cloud solutions Engineer
Progent can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Microsoft Certified SQL Server 2017 and Power BI Support and Integration
Remote Support SQL Server 2017 SSRS
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 project is carried out on time and on budget.
Developer Firm Dynamics NAV ERP
Dynamics 365 Business Central Technology Consulting
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations control, project management, procurement, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help your organization to maintain your legacy Dynamics NAV system or upgrade efficiently to a cloud-based, local, or hybrid deployment.
Microsoft LCS Server Instant Messaging Remote Support
Microsoft Live Communications Server Professionals
Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution featuring advanced protection, transparent compatibility with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, enhanced individual productivity, and stronger intellectual property security with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to realize all the benefits of Office Communications Server throughout your whole corporation.
ASA 5510 Firewall Online Technical Support
Cisco ASA 5500 Firewalls Integration Services
Progent's Cisco certified network infrastructure experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Infrastructure Monitoring Online Support
ProSight Infrastructure Management Information Technology Consulting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks.
IT Outsourcing Companies PC Desktop
Immediate Microsoft and Mac Desktop Technical Support Organization
Progent offers a broad array of affordable support services to assist your company to install, integrate, repair, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or various editions of Linux. Progent can offer onsite or remote assistance for single computers or notebooks or work with your business to design and implement a company-wide migration to new or updated OS platforms and applications. Progent can also supply engineers and technical workers to help you to prepare for and complete a site move or merger designed to produce the least possible interruption to your business.
Instruction Mac Office Excel
Mac Training Professional
Progent can provide one-on-one training designed for individuals who want to expand their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Cisco Firepower AMP Computer Consulting
CCIE Certified ASA 5500-X Firewall with Firepower Network Consulting
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.
Top Technology Consulting Services Server Consolidation
Immediate Mission Critical IT Applications Remote Support
With virtual servers, businesses can operate multiple virtual servers on a single physical server. Virtual server technology allows businesses to gain all the advantages of server isolation, but without the expense associated with buying extra server equipment. Virtual servers are also the enabling technology for private clouds, which offer major benefits including reducing the costs of hardware, facilities, and management while improving information security, system availability, and recoverability. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management consultants can assist you with all aspects of server consolidation and management to enable your business to contain costs and save time.
IoT sensors patch management Consultants
iOS patch management Services
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, endpoints printers, infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices like alarms and robotics.
Dynamics GP Power BI Consultant Services
Microsoft Dynamics GP IT Consulting
important features of Dynamics GP software include a modular design that allows you to buy only the components you need, a standardized foundation built on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that allow you to monitor all activities, revenues and spending and sales patterns, integration with Microsoft Office to speed access to corporate data, the capability to process data from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to develop specialized applications. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.
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