Cisco Certified Network Consulting
Cisco VoIP Phones and IP Video Phones Support
From Cisco CCIE Collaboration-Certified Telephony Professionals
Additional Topics of Interest
Wireless AP Setup and Support
Wi-Fi VoIP phone integration Network Consultant
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Polycom Video Conferencing Consultant Services
Video Conferencing Technical Support Services
Progent offers access to a veteran consultant with years of experience configuring, managing, and enhancing immersive telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT support team, your Internet Service Provider, and your telepresence platform supplier to help your company increase the business value of your video conferencing ecosystem.
Windows Server 2019 Storage Replica Computer Engineer
Microsoft Windows Server 2019 Hyper-V Remote Troubleshooting
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Small Business WAP100 AP Remote Support
Small Business 100 AP Setup and Support
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, manage, and debug Cisco Small Business Wireless Access Points.
Desktop Monitoring On-site Support
Biggest ProSight Server and Desktop Management Integration
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your business.
Top Rated Consultant Fortinet Firewall URL Filtering
Fortinet 60 Series Firewalls IT Consulting
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet security appliances to protect your digital assets at the network edge, within the data center, at branches, and in the cloud.
Network Consultants Services Documentation
Service Reports IT Consulting
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer scant documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every staff member to every client. The practice of detailing and organizing service records allows more efficient support and avoids a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who won't release vital service information.
IT Consultant Identity Authentication
Troubleshooting MFA and Single Sign-on
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Benefits for Home Based Network Professional Careers
Benefits for Home Based Network Consultants Career
Our compensation structure is based on revenue sharing, so similar to working as a freelance contractor, your income is directly driven by your work effort. Certain of our support staff focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined calendar to pursue personal pursuits like hiking, motorcycle racing, skiing, fishing, travel, or sharing private time with family and acquaintances. Others use the opportunity to make big dollars via lots of work and extended hours. Progent completely supports both ends of the spectrum plus everything in the middle.
SMS Server 2003 Upgrade Remote Troubleshooting
Microsoft SMS Professional
Progent's certified experts provide small and mid-size companies enterprise-grade consulting support for SMS Server and Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is Microsoft's new title for the change management solution previously known as Systems Management Server. Configuration Manager 2007 provides a variety of new features to SMS Server 2003 including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS or Configuration Manager 2007 effectively for automated OS and application installation, security patch control, software metering, and licensing compliance. Progent's engineers can also help you to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager.
CCIE Expert Certified Google Cloud Windows Consultant Services
Consultancy Google Cloud Backup
Progent offers affordable remote and onsite consulting to help businesses to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
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Microsoft and Cisco Authorized Expert Amazon AWS integration Development
Largest Amazon Web Services integration Contract Programming Firm
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
After Hours Microsoft 365 OneDrive Integration Setup and Support
24-7 IT Consultant Microsoft 365 Integration
Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid solutions that seamlessly combine on-premises and cloud resources.
Top Ranked Hyper-V 2016 Migration Configuration
Computer Consulting Windows Server Hyper-V 2016 Management
Hyper-V 2016 utilizes key technologies first designed for and refined on Azure, among the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade strategy, educate your IT administration and technical support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
ProSight Automatic Network Mapping Online Technical Support
ProSight Network Infrastructure Monitoring Professional
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or resolving performance problems.
Top Rated Microsoft Certified Small Office Network Consultant
Top Microsoft Certified IT Management
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better solutions for your information system.
Microsoft Azure hybrid cloud integration Specialists
Microsoft Certified Expert Professional Hybrid cloud integration
Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that utilize physical resources as well as one or more cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Engineer Azure migration
24x7 Microsoft Azure integration Development Group
Progent can help you to plan and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management for both onsite and Azure resources.
Integration Services Exchange 2013 Server
Urgent Microsoft Certified Partner Exchange 2013 Disaster Recovery Support and Help
Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact vital facets of IT such as manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Exchange 2013.
Microsoft Windows 2003 Online Support Services
Outsourcing Microsoft Windows 2003
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, deploying, administering and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Red Hat Linux Online Consulting
Debian Linux Online Support
Progent's Linux support experts provide small and mid-size businesses and developers assistance with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you an easy one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Call Center Sharing Online Support
Shared Call Center On-site Technical Support
Progent's Network Helpdesk Outsourcing Services for PC desktop support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.
MFA and Single Sign-on Online Support Services
Zero Trust Security Technical Support Services
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.
Shared Computer Support Help Desk Remote Support
24-Hour Shared Network Support Help Desk IT Consultants
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting.
Lync Server 2013 high availability Consulting Services
Lync Server 2013 security Consultant Services
Lync 2013, rebranded Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Microsoft Windows 2003 Technology Consulting Services
Microsoft Windows 2003 Specialist
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches best with your business goals. Progent can also help you with planning, installing, managing and supporting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Cisco ASA Configuration Help and Support
Firepower Computer Consultants
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX 500 or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Windows 2000 Server Information Technology Consulting
Windows Server 2000 Upgrade
Progent's certified Windows Server 2000 consultants offer network help and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include network design, deployment, documentation, on-site and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Remote Workforce Network Infrastructure IT Consultant
Offsite Employees Infrastructure Technology Consulting Services
Progent can assist small and medium-size companies to plan, configure and troubleshoot the infrastructure for work-from-home employees.
Microsoft Exchange Server Migration Specialists
Microsoft Exchange Server Migration Consultants
Progent offers comprehensive help for every step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware required, recommended sourcing, pilot verification at customer location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old system, and training for client's IT group and users.
System Center 2016 Migration Technology Consulting
System Center 2016 Disaster Recovery Support Services
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.
Microsoft West Virginia Data Recovery
Alabama Support Consultants
If your business does not need emergency remote support but you think you will require assistance with your information system in the near future, you can save time and money and ensure that the right expertise will be available when you require it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
Email Policy Management Engineer
ProSight Email Guard Outbound Email Encryption Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Shared Computer Support Help Desk Computer Engineer
Computer Engineer Supplemental Help Desk
Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Microsoft 365 and iOS Integration Support
Hybrid Microsoft 365 and Exchange Setup and Support
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Computer Engineer Windows 2022
Windows Server 2022 PowerShell Configuration
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Microsoft Software Update Services Engineer
Microsoft SUS Professionals
Microsoft Windows Server Update Services allows information technology administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can fully and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft WSUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your system environment.
SCDPM 2012 Security and Compliance Help and Support
After Hours SCDPM 2012 Protection Groups Network Consulting
Progent's Microsoft-certified consultants offer remote or onsite expertise to help businesses of any size to plan, deploy, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for fixing especially challenging issues, or full project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Windows Server 2012R2 Configuration Manager Online Support
Microsoft Experts Windows Server 2012R2 Network Engineer
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, automate IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
ProSight Managed Services Consultants
ProSight IT Management Outsourcing Consultants
Progent's ProSight family of managed IT services are designed to provide businesses who have minimal internal network administration and support staffs with low-cost access to enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed IT services include fixed IT maintenance expenses, smart automation of common management tasks, ongoing absorption of new information technology, smooth transition from legacy technology to up-to-date solutions, improved alignment of computer technology with strategic goals, access to seasoned network consultants, and allowing management to focus on business issues rather than ever-changing information technology.
Consultants Solaris with Windows
UNIX, Windows Engineers
If your business computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Windows coexistence support services include IT infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and management, remote network support and repair, on-site technical support, and Contact Center support.
Immediate Systems Management Server Professional
Specialist Microsoft SMS
Progent's Microsoft certified consultants offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important applications quickly and automatically to specified users, lower software expense and stay compliant by understanding patterns of usage, improve Windows security by improving your knowledge of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully exploiting the administrative functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
MSP360 VM Backup Engineer
MSP360 SQL Backup IT Consultants
Progent can help you to create, deploy and administer a backup solution built around MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent can provide monitoring and management to protect against data loss resulting from human miscues, system glitches, malicious insiders, and external assaults like ransomware.
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