Additional Topics of Interest

Teleworker Video Conferencing IT Consultants
Work from Home Video Conferencing Remote Support Services

Progent can assist small and medium-size businesses to deploy and debug video conferencing technology to allow their remote workforce to communicate productively with colleagues and customers.

Windows 2003 Cluster Integration
Clustered Windows Online Troubleshooting

Progent offers Windows Cluster Server consulting to help your organization utilize zero-downtime server clusters that can deliver 100% operation. Windows cluster servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too build zero-downtime clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent's Premier Windows professionals make sure that your non-stop clustered servers are set up to optimize the strategic value of your information network.

Support and Setup Aironet 3600 Access Point
Aironet Wave 2 Wi-Fi Access Point Support Services

Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or onsite integration and troubleshooting support to assist your organization to design, configure, update, optimize, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your specific workplace layout, building structure, and expected network traffic.

Hornetsecurity Altaro VM Backup and Hyper-V Computer Consultants
Hornetsecurity Altaro VM Backup Offsite Network Consulting

Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore options for individual files and emails, extensive support for Windows CSV and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

Network Consultant Remote Wireless Site Survey
Open Now Technology Consulting Wi-Fi RF Coverage Maps

Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and roaming capability your company requires. Wireless site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.

Exchange 2016 Mailbox migration Online Troubleshooting
Microsoft Exchange 2016 Upgrade Technical Consultant

Progent can assist your business in any and all facets of your migration to Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

Duo Two-factor Authentication (2FA) Support and Setup
Network Engineer MFA and Single Sign-on (SSO)

Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other personal devices.

Professionals Virtual Call Desk
Extended Help Desk Computer Consulting

Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who have to work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.

Remote SMS Migration Remote Technical Support
Microsoft SMS Technology Consulting

Microsoft Systems Management Server offers added capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it easier to install system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop efficient procedures and standards to manage handheld computers and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system protected.

Local Government Cisco Consultant Services
Consultancy City Government Exchange

Progent has a long background delivering a broad range of remote network consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in delivering advanced online IT consulting and has provided IT support to clients in all 50 states. Remote support saves travel expenses and resolves issues faster than on-premises support.

wireless IP phones and Cisco Unified Communications Manager Consulting
802.11ac Migration Support and Integration

Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.