Progentís Wireless Site Survey helps you to plan and implement a WiFi network optimized for your environment, offering your business a WLAN that delivers the coverage, speed, capacity, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service.
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unmatched level of vendor independence.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These enhancements affect vital areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to fix serious issues detected by SCOM 2012.
Progent's CCIE-certified networking experts have extensive background assisting Internet Service Providers to design, deploy, manage, tune, and troubleshoot fault-tolerant, scalable network solutions appropriate for public networks.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from as-needed design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
Progent provides a variety of IT support packages for small businesses. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a state-of-the-art server and system support software platform that monitors the reliability, performance, and safety of your information system and identifies incipient problems before they can disrupt your network. With Progent's economically priced IT service programs, small businesses can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.
Progent has extensive experience providing a full-spectrum of online IT support and emergency repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing expert remote IT support and has provided IT solutions to organizations in all 50 states. Online support saves travel expenses and solves issues more quickly than on-premises service calls.
Remote server management cards offer network managers full control of a server without the need for a personal visit. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a high-availability business network that includes remote server management cards and Progent can use these remote management cards to provide efficient remote technical assistance. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
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Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These improvements affect key facets of IT including ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online support and management for Exchange Server 2013.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include branch offices, data centers, and cloud resources.
Progentís Microsoft certified consultants provide small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software quickly and automatically to appropriate workers, lower software costs and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of weak points and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by fully utilizing the administrative functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and hardware inventory.
Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
If your business operates a Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can assist your entire enterprise in a wide range of security areas including security administration practices, security architecture and strategies, connection management systems and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that network security professionals are required to master. These accreditations offer IT management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the background and theory to deliver effective security management and engineering services.
Progent can show you how to prepare and execute an efficient move to Dynamics GP so that you preserve your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can disrupt your business.
Progent's Cisco-certified wireless networking consulting experts can assist businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, range, density, scale, security compliance and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for both legacy and current 802.11ac Aironet APs and Progent can help your business plan and maintain deployments of indoor and outdoor Aironet APs.
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and increase productivity by ensuring that operating systems and applications are always up to date, managing licensing, and monitoring resource usage profiles so you can make informed purchasing decisions. Once your organization is set to update your SCCM 2007 device management solution, Progent can help you to plan and implement a smooth move to System Center 2012 Configuration Manager.
Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and ERP package built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented design you can license only the capability you currently need, with the option to add users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP consulting experts can show you how to install, configure and administer the latest version of Microsoft Dynamics GP or upgrade efficiently from an older release.
For medium-size companies who need network consulting services, Progent can deliver an array of alternatives such as on-site service, remote assistance, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staffing, business relocation support, application development, and expert consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent provides professional in-person help for solving network issues rapidly and economically.
Progent offers network services for medium size businesses who have 100 to 250 network clients. The medium size business or office has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and service delivery models of large outside support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose advanced technology and capability are often comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive server monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while offering the mid-size organization with big-company service from professional, world-class consultants with background in a wide array of small business technologies. If your medium size organization or small business is looking for levels of IT support appropriate by a medium size organization without paying big-company prices, call Progent.
Progent's Cisco-Certified network engineers can help you to use Cisco's management utilities alongside a selection of specialized third-party applications to build a comprehensive network management strategy in order to keep your network running reliably, conserve limited resources, guard your data, recover rapidly from hardware failure or malicious attacks, and allow you to add or repurpose valuable resources sensibly and affordably as your company grows.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Progent offers three essential types of Call Center services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers convenient access to a dependable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's target is to fix and not simply record problems.
Progentís expert programmers, database designers, and program managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other applications such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers expertise with multiple web development technologies and can help clients to create, expand, repair, or migrate web applications to take advantage of the most current web technology.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
Progent's UNIX platform consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent provides nationwide remote phone support and troubleshooting services for businesses that operate macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's experts offer Apple macOS and OS X clients a variety of IT services including desktop support, migration to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote IT help offers maximum return for your information technology dollar by extending client productivity and shortening the time charged for computer repair services. Advanced remote support technology and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a mix of phone support and remote access. Progent can make available Cisco certified CCIE network experts and CISSP premier security specialists to help you with the most challenging network problems.