Progent's Microsoft-certified network experts can assist your organization to assess the benefits of Exchange Server 2010 for your company and can help you to design and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast payback by improving your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and consolidating your key communications technologies.
If you have a small business network with 10 to 50 network users, Progent's network outsourcing services free your business from over-reliance on single independent service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT consulting help when you require it, offering specialized expertise for critical technologies, offering unique support such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to build and support a reliable and secure information network and to benefit from quick access to the skilled help typically restricted to businesses who can afford a sizeable internal IT group.
Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Microsoft Windows SUS enables information technology administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Progent has 20 years of background assisting small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that support a remote workforce.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate on-premises and cloud-based resources.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that gives the highest level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small and midsize companies with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent offers national remote phone support and consulting services for companies who operate Apple Mac networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's experts can provide Mac clients a range of services such as desktop assistance, migration to the latest edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud services. Remote IT help provides maximum leverage for your information technology budget by preserving user productivity and limiting the hours billed for computer repair services. Advanced remote support technology and skilled technicians and consultants combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist with the toughest system problems.
Progent's Microsoft-certified consultants can assist you to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and carry out a deployment of Lync Server that unifies the control of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can also help your company to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office applications, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Progent's Juniper Networks-authorized network consultants can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade smoothly from outdated products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to enable your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that include a mix of Juniper's software platforms.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent has few competitors. Medium-size businesses who utilize familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of critical assets.
Progent has 20 years of background assisting small and medium-size companies to design, deploy, optimize, administer, and debug IT networks that incorporate teleworkers.
Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of local, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote consulting, technical support, and education services to assist you to plan, execute, and manage Windows Server 2008 R2 in order to add significant strategic value to your information system.
Urgent 8800-EX Wireless IP Phone Remote Troubleshooting
Progent's seasoned solution designers and programmers can help your company to create customizations to Microsoft Dynamics GP that support the unique needs of your business while retaining the advantages of Windows integration. Progent can also provide help with a range of development tools that can be used to build integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Mac consultants can promote the creative facets of Mac computing by offering consulting services and education in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent offers small businesses a pair of ultra-affordable network security evaluation packages that provide, for a set price, remotely managed scans of your network security profile which are analyzed by professional information security specialists who interpret the results of the scan, present objective evaluations of your current network security, and offer recommendations for remediation. Progent offers two complementary network security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to attack.
Progent's data protection experts can assist you to design, deploy and administer a backup plan based on MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by user miscues, software errors, malicious insiders, and external assaults like ransomware.
Progent's SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your corporate practices.
Progent can provide expert support for each phase of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software and equipment required, suggested vendor sourcing, pilot testing at client site or at Progent's testing lab, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for customer's IT group and end users.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast creation of cutting-edge high-end programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises help for both legacy and current 802.11ac Aironet Wi-Fi APs and Progent can help you to plan and manage wireless environments that incorporate indoor and outside/industrial Aironet APs.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training customized to meet your particular needs. Progent's experts also can show you how to build and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting applications.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to install system images, control mobile devices, and operate management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop efficient processes and standards to manage PDAs and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that incorporates policies, processes and IT products to keep your IT computer system safe.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain small internal IT administration and support teams with affordable access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed services include flat-rate network management costs, smart automation of common management processes, ongoing absorption of new technology, graceful transition from older systems to modern solutions, close alignment of computer technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business instead of ever-changing network technology.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your business requirements.
Progent provides national online help and consulting services for companies who operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants offer Apple macOS and Mac OS X users a variety of IT services including desktop assistance, upgrading to the current version of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help provides optimum leverage for your information technology budget by protecting client productivity and shortening the hours charged for computer repair services. Sophisticated online access technology and skilled service specialists and engineers allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In most of situations your network issues can be remediated by telephone or through a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP certified security specialists to help you with the toughest system issues.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of high-end programs that can provide your business a critical competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Cisco's security and remote connectivity solutions for small to medium sized companies offer a complete array of manageable protection hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.