Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to upgrade from a legacy edition of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum return on investment.
Progent's consultants offer remote and on-premises expertise for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business solution that meets government and industry standards.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save up to half of the time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent can help you in any and all phases of your upgrade to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that allow you to analyze your business more thoroughly, transforming raw information into useful understanding of your company and customers.
Progent offers enterprise customers the services of a NetApp-certified consultant for online or onsite support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following best practices.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
Progent’s fault tolerant network consultants offer non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice access, 24x7 Internet architecture design, fault-tolerant data center support, and other high-availability operations services to show your small business integrate a 24x7 network for strategic applications. Progent possesses the background to design economical, 24x7 networks by utilizing the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-location network with a completely redundant Internet connection and intelligent network load balancing.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact productivity.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the value of Microsoft Exchange 2010 for your business and can help you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, lowering the expense of hardware and support, streamlining management, and integrating your vital communications technologies.
Progent's Apple Mac experts can support the creative aspect of Macintosh environments by offering consulting services and education in imaging, audio, and video. Progent's support professionals offer help in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive family of products targeted at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics solution that integrates data and operations across your company, communicates easily with other applications, and brings together workers, clients and suppliers regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, secure server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent's Juniper Networks-authorized network engineer can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's premier network operating system to enable your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that include a combination of Juniper's OS platforms.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can help you to design and implement a smooth migration of your current SQL Server environment to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the scope of IT knowledge to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in specific jobs associated with your SharePoint 2013 migration.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and on-premises help for legacy and current Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and maintain wireless environments that include indoor and outside/ruggedized Aironet access points.
Key characteristics of Dynamics GP software include a modular design that allows you to license just the functionality you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, advanced reporting capabilities that permit you to monitor all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to process information from almost any database or workstation software into Microsoft GP, and an open architecture that makes it easy to develop specialized applications. Progent can show you how to set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Cisco's Meraki line of switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to help you to plan and deploy a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and test a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to realize all the advantages of adding intelligence to their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical requirements, expandable to support growth, secure enough to guard restricted information, and designed for differentiating and controlling all traffic to streamline system performance. Progent's CCIE and CCNP certified consultants can help you select and integrate Catalyst switches that make sense for your business. In addition, Progent's certified security specialists can help you create a comprehensive protection policy and configure Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more effectively, transforming uncooked data into valuable insights into your business.
Progent's Cisco-certified CCIE network engineers can help you to maintain your legacy PIX 500 or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Cisco's security and remote connectivity solutions for small to mid-size businesses offer a full array of manageable protection hardware and software to help you protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your business goals.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to move up to the latest firewall products available from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent offers fast access to the expertise of seasoned wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless access points for your company and assist you to design, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.
Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to maintaining the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages designed to assist your company to detect and fix a an array of IT network problems before they can impact your business.
Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated email components to reduce hardware expense and management overhead. You can configure Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a solution that fits your business needs and IT budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your management team and end users, and provide as-needed consulting and troubleshooting.
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2003 migration plan that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.
Progent provides nationwide urgent help and troubleshooting services for companies who run networks based on variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum leverage for your IT budget by extending user efficiency and shortening the time billed for computer analysis and repair. Sophisticated online access utilities and skilled technicians and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISA premier security professionals to assist with the most difficult system issues.
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact productivity.
Progent's Apple Mac networking consultants can assist you with a wide range of system foundation areas including system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of planning, integrating, and supporting a network architecture that is reliable, safe, productive and aligned with your business objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Cisco's Small Business family of wireless access points are Linux-powered units engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite configuration and debugging support to assist your organization to plan, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to network users, lessening the complexity of creating, integrating, managing, and accessing company data and database programs on platforms ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in planning and deploying data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic case for implementing Microsoft SharePoint Server 2007, consult with you on the most sensible version of SharePoint Server for your application, provide setup and integration services, assist you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your standard and custom application programs to work with SharePoint 2007, design a comprehensive security strategy that includes portal technology, and deliver maintenance and Help Desk services.
Progent can provide the expertise of certified engineers and experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and data security professionals to assist your business to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent offers the support of an accredited consultant with an extensive background deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, install, expand, or troubleshoot a telepresence environment that protects your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of network infrastructure consultants who can assist companies of any size to build and troubleshoot a network that delivers the performance, dependability, security, and expandability you need to support your video conferencing/telepresence solution.
Remote management cards give network administrators full control over a server without the need for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost off-site technical help. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's Solaris platform consulting services offer small companies and software developers assistance with managing and supporting Sun Solaris systems that run with Microsoft-powered networks. Progent offers your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with an easy single consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Immediate wireless VoIP phone and Aironet APs Remote Troubleshooting
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting options are based on mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, create an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a disaster recovery/business continuity plan.
Progent’s Disaster Recovery/Business Continuity specialists offer extensive experience assisting small and mid-size organizations to reduce system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity experts can help your company to develop and test an efficient business continuity plan that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to design, implement, and maintain resilient technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
Progent's team of application experts offer in-depth support, custom development, integration assistance, and online training for leading business applications that address vital areas including ERP and MRP, financials, management reporting, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting support online, Progent can assist clients throughout the U.S. to save the lost productivity and expense related to travel and on-premises visits without sacrificing the effectiveness of consulting support.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent's pricing model is to bill for phone support and on-site help per minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no retainer for support services provided during regular business hours. Many support firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for quick fixes so you won't be forced to allow less critical problems to stay unaddressed.
Flex 7500 2500 Wireless Controller Technical Support Services
Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have progressed to the point that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages created to help your company to detect and resolve a an array of IT network problems before they can hurt your business.
Progent’s Microsoft-expert consultants can help you to update your application servers or workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit processing, plan an affordable migration process that minimizes business disruptions, and provide economical, expert online support to aid your organization to configure 64-bit software and application programs on your existing hardware.
For small businesses interested in Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology. Progent offers expertise for hardware-based and software-only Wi-Fi controllers and can help you to decide which version makes sense for your wireless environment. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.
Progent’s expert software programmers, database architects, and project management consultants can assist enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with additional data sources like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide expertise with multiple web development tools and can help businesses to build, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Progent's Microsoft-certified SQL Server programmers and database administrators offer online consulting to help organizations of all sizes to build, administer, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants offer support for any facet of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Progent's Microsoft authorized experts offer several ways to help medium-size and large businesses develop an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the numerous top level Help Desk software packages on the market and determine which packages may be too costly, miss critical functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for companies who need to augment their in-house Help Desk team for special tasks or to fill in for vacationing or indisposed workers.
Microsoft Certified Network Support Consultants Enterprise Active Directory Relocation Professionals
For enterprises with branches in California or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network consultants offer a variety of IT support services such as project management, Sarbanes Oxley compliance, office moves, corporate security, system design, on-site or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you plan a multi-site information system that makes efficient use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises plan, deploy and support major rollouts of updated releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent’s Microsoft certified experts provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important applications quickly and automatically to appropriate users, lower product costs and adhere to licensing agreements by understanding usage profiles, enhance Windows security by improving your knowledge of weak points and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently utilizing the management functions built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.
Microsoft Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved platform for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Progent's Juniper-authorized network engineer can help your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's premier network control software to enable your business to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that include a combination of Juniper's software platforms.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization architectures that allow small businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system support, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Cisco Certified Expert wireless IP phone configuration Configuration
Windows Active Directory requires significant practical experience to integrate optimally across an enterprise. Progent’s Microsoft Certified engineers are experienced in designing, integrating, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual beta version configuration objects in online AD environments, and fixing failed installations of Active Directory and AD-integrated programs.
Progent can help your organization in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Progent’s Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, at the front lines of IT support, executing a wide range of IT tasks for an extensive array of clients. Each Progent support professional shares a refined collection of individual best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class technical skills, but also a consultant with proven approaches for using technical knowledge to fix actual network problems quickly.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and significant experience with network security design. ISSAP consultants possess in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.
To deliver cost-effective network services for small businesses, Progent offers comprehensive computer outsourcing packages that give small organizations quick access to technical help without forcing you to hire, train, and manage an expensive in-house IT staff. Progent’s IT outsourcing services give you an affordable alternative for building a secure and robust system for your important Windows business productivity suites including Office XP and Office 2003.
Progent's productive atmosphere will make you a more capable consultant by enhancing your information technology knowledge and boosting the loyalty of your customers. Progent delivers this promise by attracting the best consulting talent for you to operate with, offering an advanced system architecture, running specialized application tools to deliver the highest level of service, and by optimizing our operational models for attracting and keeping clients.
For large organizations, Progent can leverage internal IT groups by offering extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branches, Progent can act as a transparent local supplement of corporate IT management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can offer on-site engineers and technicians to help with a site move or office move, or a system architect to help with building or utilizing an Internet Data Center or co-location site.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent offers affordable online consulting to assist your business to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your computing model. Progent also offers online or onsite training to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your IT system.
Progent's Microsoft-certified database application developers offer businesses of any size remote support for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and integration, database architecture and programming, management support, replication solutions, capacity planning, tuning, data migration, security and compliance, backup/restore systems, problem solving, and training.
Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, scalability, and flexibility that improve productivity of local, branch office, and mobile workers. Progent's network professionals can provide cost-effective online engineering, technical support, and education services to help your company to design, implement, and manage Windows Server 2008 R2 to add significant strategic value to your information system.
Progent's Microsoft-certified consultants offer remote and onsite expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent offers expertise for security analysis products such as LANguard from GFI for running a set of programmed network auditing scans to identify potential security problems. Progent has extensive knowledge of security analysis tools and can help you to make sense of testing reports and respond effectively. Progent can show you how to design security into your business operations, configure auditing software, define and deploy a protected system architecture, and suggest procedures to maximize the safety of your IT system. Progent's security consultants are available to show you how to configure a firewall, design safe remote access to email and data, and install virtual private network. Progent's accredited security engineers can also test the security of web-based software and can conduct comprehensive information security tests of company-wide security to determine your company's compliance with important international security standards such as HIPAA, NIST, and ISO 17799.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or small support firms who offer scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports transmitted by each consultant to each client. The practice of documenting and archiving support activity results in more effective support and avoids a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who won’t release vital service information.
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants offer remote and on-premises support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to plan and execute a smooth Skype for Business migration.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your migration to Exchange Server 2010, generate thorough documentation of your new messaging environment, train your IT team and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.