Additional Topics of Interest

Information Technology Consulting Supplemental Helpdesk
Co-managed Call Center Online Support

Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.

Top Application Development Companies
24 Hour Business Software Expert Development

If you need help writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent's expert team of programmers, relational database designers, and project managers can help ensure you get the job done on time and within your budget. Progent's experienced application developers offer cost-effective and expert remote consulting for jobs as small as creating VBA macros for Excel or as challenging as developing line-of-business RDBMS applications based on Microsoft SQL Server or MySQL.

24 Hour Specialist NetDocuments
NetDocuments ndOffice Professionals

NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent offers online guidance from NetDocuments experts to assist legal departments and law firms to plan, configure, administer, optimize, or debug a document management system solution powered by NetDocuments.

Microsoft Windows 10 Migration Technology Consulting Services
Engineers Microsoft Windows 10

Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and ongoing Call Center support services.

Certified Microsoft Partner Technical Support Firm
Top Ranked Microsoft Certified Partner Small Office Network Consultant

Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company more complete support for your information system.

Cisco Certified Employment Opportunities
From Home Job Network Consulting

Progent is seeking a range of on-staff workers including motivated Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE credentials; and specialists in advanced system design with experience in mobile connectivity, wireless networking, non-stop systems, business continuity solutions, data preservation, and VMware technology. We are also hiring workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA certified security professionals. Progent is also hiring veteran managers and administrators who can perform effectively in our dynamic, virtual office model. Progent contracts independent professionals who have proven knowledge and working background in important IT areas beyond our main technical concentration. Progent's Experts Team employs freelance consultants who offer consulting and development services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular platforms such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies such as telecommunications, web development, Electronic Data Interchange, eCommerce, or database management. Independent consultants certified by Progent coordinate with our in-house engineers to deliver comprehensive IT services for small and midsize company networks.

24x7 SharePoint Server 2013 Integration Support
Microsoft Certified Expert Consulting Services SharePoint

Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently coordinating people, teams and data. SharePoint Server provides a common location for your employees or customers to connect to, manage, share and manipulate relevant data, files, and applications and to interact with other people. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint environment or migrate to the current release of SharePoint.

Microsoft Teams conference bridges Consultant
Microsoft Teams VoIP Consulting

Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

Microsoft Skype for Business Professionals
Skype for Business Mirrored Back End Servers Specialists

Progent's consultants can provide remote and on-premises expertise for companies of all sizes to assess the benefits of upgrading to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security experts can help you design and validate a security environment for your Skype for Business solution that meets government and industry standards.

Outsourcing Consulting Support for IT Service Providers
IT Services for Network Service Providers Consultant

Progent's Support Program for IT Service Firms lets you use Progent's information technology experts under your own service brand as a seamless extension of your network services team.