Cisco Certified Network Consultants

Cisco Wireless Consulting Services
From CCIE Certified Professionals

Cisco has developed an extensive catalog of wireless LAN products and software tools intended to provide anywhere, anytime access to information and other resources and to facilitate teamwork among workers, associates, suppliers, and clients. Cisco's wireless offerings include the Small Business, Aironet and Meraki series of wireless access points, plus Cisco's Wireless Network Controller modules and standalone devices. Progent's Cisco-certified wireless consulting experts can help businesses of any size to utilize Cisco wireless technology to accommodate the new paradigm of Bring-Your-Own-Device computing by converging their wired/wireless ecosystems to achieve simplified deployment, predictable throughput, single-point control, uniform policy enforcement, high availability, and advanced protection.

Cisco's Converged Solution for Bring-Your-Own-Device and Wired/Wireless Connectivity

Cisco's Unified Wireless Network architecture can scale to up to 18,000 access points with Layer 3 connectivity across local or remote venues like business campuses, college auditoriums, branches, and telecommuter homes. Cisco's 802.11x wireless access points and controllers are components of Cisco's Unified Wireless Network and are designed to deliver the same level of security, performance, and manageability for wireless networks that companies demand in their wired infrastructure. Cisco's technology includes built-in mobile services like VoIP, high-definition IP video, and secure guest access. Cisco's Unified Wireless solution allows companies to create wireless ecosystems that streamline the way they work and improve productivity via a mobile and collaborative employee base.

Progent's Cisco CCIE network infrastructure consulting services offers online or on-premises support to help your organization to plan, deploy, maintain, expand, and troubleshoot converged wired and wireless networks of all sizes and for any environment. Also, Progent offers value-priced online and on-premises Wi-Fi site surveys to assist your company to plan and deploy a wireless network with custom-designed wireless access point clustering optimized for your individual office layout, building structure, and application workloads.

Small Business, Aironet and Meraki Wireless Access Points (APs)
Cisco Aironet and Meraki Access Points (APs) Support Services Cisco's Small Business, Aironet and Meraki lines of APs allow businesses to integrate wired and wireless networks to deliver the coverage, density, throughput, security and ease of management needed to support virtually any scenario. Cisco's access points range from entry-level, single-radio 802.11b/g/n units with data rates of 300 Mb designed for very small businesses or telecommuters to dual-radio 802.11ac access points capable of supporting hundreds of wireless clients per access point and delivering sustained throughput of up to 1.9 Gb. Cisco's latest selection of wireless access points can be combined or clustered to deliver the capacity to support sites with high client density and with high usage rates of video-intense applications.

Cisco Small Business Series of Wireless Access Points
Cisco Small Business Wireless Access Points Consultants Cisco's Small Business Series of access points are Linux-based devices intended as entry-level Wi-Fi APs for small offices. Many versions in Cisco's Small Business family of wireless access points support Cisco's Single Point Setup system, which allows you to configure, manage and repair a cluster of access points from one AP through a simple browser-based tool. All models include Power over Ethernet and feature QoS, rogue access point awareness, and bridge mode for connecting to another Ethernet LAN.

The Cisco Small Business WAP121 Access Point is a wallmount, single-band 2.4GHz device able to handle 16 802.11b/g/n clients, includes a 10/100 Ethernet port, allows up to 4 AP devices and 40 wireless clients in a cluster, and can handle sustained data rates of 300 Mbps. Cisco's WAP131 is a desktop dual-band 2.4/5 GHz 802.11a/b/g/n AP able to support 16 active clients per radio for a total of up to 32 clients, includes a GE interface, and can support sustained data rates of 300 Mbps for each radio. The WAP131 Wireless-N does not allow AP clustering. The Cisco WAP150 is a value-priced dual-radio AC/n wireless access point that features a one Gbit Poe port and can support 16 clients per radio with 867 Mbps performance for 802.11ac clients and 300 Mbps for 802.11n clients. The Cisco WAP1501 supports four APs per cluster.

Cisco's Small Business WAP321 Wireless-N Access Point is a wallmount single-band (either 2.4 GHz or 5 GHz) 802.11a/b/g/n unit that can handle up to 80 wireless clients sharing an 8-AP cluster. The WAP321 includes a GE port and can deliver throughput of 300 Mbps for the activated radio. Cisco's Small Business WAP351 is a dual-band 2.4/5 GHz 802.11n wireless access point with a 5-port Gigabit Ethernet interface and can handle 32 active wireless clients on each radio for a total of up to 64 active clients, and support throughput of 300 Mbps per radio. The WAP351 does not allow clustering. The Cisco Small Business WAP361 is a dual-band 2.4/5 GHz 802.11ac wireless access point that includes a 5 x Gb Ethernet switch, allows 32 clients on each radio, and offers 867 Mbps performance for wireless AC clients and 300 Mbps for 802.11n clients. The Cisco Small Business WAP361 supports 8 WAP361 access points per cluster. Cisco's wall-mountable Small Business WAP371 Wireless-AC/N is a dual-band device that works with 802.11n and the new 802.11ac IEEE Wi-Fi specification. The WAP371 includes a Gigabit Ethernet interface, can handle 32 active clients per radio, and 8 APs per cluster.

The Cisco Small Business WAP561 Wireless-N Dual Radio Selectable Band access point includes one Gigabit Ethernet LAN interface and dual concurrent radios (2.4 and 5.0 GHz) that offer 450 Mbps throughput for each radio, support 64 devices per radio, and allow up to 16 wireless access points for each cluster. The Cisco WAP551 is similar to Cisco's WAP 561 but has a single radio selectable band (2.4 or 5.0 GHz). Cisco's Small Business WAP571 and WAP571E (a weather-proof outside version) are dual-radio 802.11ac Wave 1 APs that feature two Gb Ethernet interfaces with link aggregation (LAG), and as high as 1.9 Gigabit/sec throughput with 1300 Mbps on 802.11ac and 600 Mbps over 11n. Both units support 32 clients on each radio and 16 APs on each cluster.

For more information about Progent's support for current and older Cisco Small Business 100, 300 and 500 family of wireless APs, refer to Cisco Small Business 100, 300 and 500 wireless access points configuration and troubleshooting.

The Aironet Family of Access Points
Cisco Aironet Wireless Access Point System Design Cisco Meraki Wireless Access Points Consultants The Aironet portfolio of indoor and outdoor wireless APs has for years been the market leading AP product. Aironet wireless access points run the gamut from value priced models to advanced APs. Cisco's Aironet series cover multiple generations of devices compliant with the evolving 802.11x Wi-Fi specification. Cisco's latest line of Aironet wireless access points work with Cisco's Unified Wireless Network software and come with 802.11ac Wi-Fi support, which offers three times the throughput plus superior range and user density in comparison to the prior generation of APs. The latest dual-band Aironet APs can support 802.11n at 2.4 GHz for clients that lack 802.11ac capability.

The earliest Aironet APs are now legacy devices that have come to end-of-life status and are no longer fully supported by Cisco. Progent continues to provide technical support for the complete Aironet line of APs and can assist your company to maintain your existing Aironet wireless system or move cost effectively to the latest Aironet technology. For details about Progent's consulting services for both current and outdated Cisco Aironet wireless access points, see Cisco Aironet wireless access points planning and support.

Meraki Wireless Access Points
Meraki AP Configuration Consulting Cisco's portfolio of Meraki 2.4/5 GHz indoor access points range from budget-friendly models for general use to advanced products supporting as high as 2.5 Gigabit per second performance. Each Cisco Meraki indoor access point provides high-end features like self-configuring plug-and-play installation, in-depth security, BYOD support, extensive traffic analysis, zero-touch web-based updates, and centralized cloud management via an intuitive dashboard. Each Cisco Meraki indoor AP also incorporates two high-power client-serving radios with boosted receive sensitivity as well as a separate radio that provides intrusion detection and prevention system (WIDS/WIPS) security for threat detection and deep packet inspection at line rate.

Meraki outdoor access points are IP67 certified, designed to withstand harsh outdoor environments, and tested to resist dust particles, shock and humidity. Meraki outdoor APs include a 1 x Gbit Ethernet port and offer advanced features that include cloud management with network-wide visibility, native Active Directory integration, built-in antivirus scan (NAC), 1-click secure guest access and guest isolation firewall, Layer 7 traffic shaping, plus self-configuring mesh with MIMO. To find out more about Progent's support for Meraki APs and management tools, refer to Meraki APs consulting.

Cisco Wave 2 802.11ac Wireless Network Controllers
Cisco Wave 2 Wi-Fi controllers allow fast communication, deployment, management, analysis and debugging for Cisco wireless appliances and software services. Cisco offers both physical and software-based Wi-Fi controllers for centralized administration of wireless networks, but WLANs with a large number of Wi-Fi access points typically require hardware-based wireless controllers. New wireless controller devices from Cisco deliver major advantages in comparison to Wave 1 and earlier products such as greater throughput, concurrent support for both 1G and 10G interfaces, enhanced application visibility and control, and advanced, integrated protection.

Cisco 3504 Wireless Controller Configuration Consultants Cisco's 3504 Wireless Controller is a value-priced device with a desktop form factor and designed for smaller organizations. You can use the 3504 in a centralized network architecture such as in lean branch and remote offices managed over the WAN with Cisco FlexConnect, or in bridge deployments where Ethernet cabling is limited. The 3504 Wi-Fi controller supports as many as 150 wireless APs and 3,000 client users, offers 4 Gbps throughput, and supports 4,096 VLANs. Cisco's 3504 controller features a multi-gigabit Ethernet port (up to 5 Gigabit Ethernet) and four 1-GB Ethernet ports. Access points can be attached directly to the controller via two Power over Ethernet ports. The 3504 Wi-Fi controller offers subsecond failover for access points and users, which provides high availability for apps. As with other current Wave 2 Wi-Fi controllers available from Cisco, the 3504 device has the integrated capability to communicate with Cisco Prime Infrastructure, Cisco Mobility Services, and Cisco 5520 and 8540 WLAN controllers.

Cisco's 5520 Wireless Controller, offered in a 1 rack unit (RU) form factor, is designed for larger enterprises and campus networks and can be run in centralized, distributed, and mesh deployments. The 5520 wireless controller can handle as many as 1,500 Wi-Fi access points and 20,000 clients, offers 20 Gbps performance, and supports 4,096 VLANs. The 5520 wireless controller includes two 10 GE interfaces and features SSD storage, redundant fans, optional backup power supplies, and rapid failover for uninterrupted availability.

The Cisco 8540 Wireless Controller, available in a 2RU enclosure, is a high-end wireless controller designed to support enterprises, service providers, and large campuses. The 8540 WiFi controller can be used in centralized, distributed, and mesh deployments and can handle as many as 6,000 APs and 64,000 users. The 8540 WiFi controller can deliver data rates up to 40 Gbps and supports up to 4,096 VLANs. The 8540 controller comes with four 1-GB or 10GE ports and features SSD storage, dual power supplies, backup fans, and rapid failover.

Wave 1 Cisco WiFi Network Controllers
Wireless LAN Controllers Consultants Cisco wireless controllers reduce the time and cost required to configure, monitor, and operate Wi-Fi networks by centralizing control of critical functions like setting up access points, enforcing single-point policies across converged wired/wireless LANs, supporting enterprise-wide Quality of Service (QoS) for voice and HD video, tracking and troubleshooting network performance, activating wireless intrusion prevention system (wIPS) tools to defend against unauthorized access and Distributed Denial of Service attacks, and managing IPv6 clients. Cisco has developed wireless LAN controllers for organizations of any size and can provide standalone desktop controllers, modular add-on wireless controllers for Cisco ISR routers and switches, and switches with built-in wireless network controllers.

Cisco's Wave 1 WiFi LAN controllers incorporate Cisco CleanAir technology to avoid RF interference and produce self-healing wireless LANs for top 802.11n and 802.11ac performance and security. Integrated Apple Bonjour Gateways allow discovery throughout the enterprise for Apple-based applications. For fault tolerance, Cisco wireless network controllers support wireless access point and client stateful switchover by permitting a standby high-availability controller to synch with a primary wireless controller for access point license tabulation, CAPWAP keys, and AP CAPWAP state. If the main controller goes down, thousands of wireless access points and clients can failover in less than a second to the secondary wireless controller.

Cisco's Wireless Module for ISR Routers with UCS-E offers entry-level 802.11n and 802.11ac capability for Cisco 2900 and 3900 routers used by smaller organizations and branch offices. This value-priced and scalable solution can support from five to 200 access points and up to 6000 clients. (To find out concerning Progent's online and on-premises consulting and troubleshooting support services for Cisco routers, see Cisco router configuration and troubleshooting consulting.)

Catalyst 3650 Series are 1RU switches intended for small to mid-size businesses and branches and come with an integrated wireless network controller with the ability to handle up to 40 Gb of wireless throughput per switch and up to 25 APs and 1000 wireless clients per switch. Cisco Catalyst 3850 Series are 1RU rackmount switches intended for midsize businesses and large enterprises and feature an integrated wireless LAN controller with up to 40 Gb of wireless capacity on each switch and the ability to handle up to 50 access points and 2000 wireless clients. The Wireless Services Module2 is an add-in blade for Cisco Catalyst 6500 Series switches with an integrated wireless controller intended for mid-to-large size businesses and capable of 20 Gbps performance and able to handle up to 1000 wireless access points and as many as 15,000 clients. (For information concerning Progent's support for Cisco switches, refer to Cisco switches deployment and troubleshooting consulting.)

Cisco 2500 Wireless Controllers are economical desktop appliances that streamline the provisioning and operation of wireless networks for SMBs and branches. The Cisco 2500 wireless network controller can handle from five to 75 access points and 1000 wireless clients and offers sustained performance of up to 1 Gbps.

Cisco Wireless LAN Controllers Consulting Services The Cisco 5500 Series Wireless Controller is a scalable 1RU appliance designed for mid-to-large sized businesses and campuses and can manage 500 APs and 7,000 wireless clients while providing 8 Gbps performance. The Cisco 5760 Series Wireless Controller is a 1RU device intended for mid-to-large campuses with support for up to 1000 access points and 12,000 wireless clients and providing performance of 60 Gbps to accommodate high client densities and high usage of media-rich mobile applications.

The Cisco Flex 7500 Series Wireless Controller is intended to enable centralized management of thousands of wireless remote sites from one location, eliminating the requirement for a Wi-Fi controller at each branch. The 1RU Flex 7500 allows you to create a private cloud to deploy, monitor, manage, and troubleshoot as many as 6000 APs and up to 64,000 clients while handling 1 Gbps performance. Cisco's 8500 Series Wireless Controller is a 1RU rackmount device designed to manage Wi-Fi environments for large campuses or for service providers and can be expanded to handle 6000 APs and 64,000 wireless clients while offering 10 Gbps performance.

For more information about Cisco wireless controllers, go to Cisco wireless controllers consulting services.

Legacy Cisco Wireless Access Points, LAN Bridges and Wireless Controllers Supported by Progent
The IEEE 802.11ac specification for wireless connectivity effectively made obsolete the previous releases of Wi-Fi products for many venues that have high numbers of wireless clients and high usage of HD video software applications. Even for businesses who do not require the bandwidth efficiency of 802.11ac, many of Cisco wireless devices have reached end-of-life status, which can pose significant maintenance and compliance problems. Progent's Cisco-certified consultants provide online and onsite support services for a broad array of earlier-generation wireless products from Cisco. Progent can in addition help companies to evaluate the business case for upgrading legacy wireless technology and can help in planning and carrying out cost-effective, seamless upgrades. The following are a few of Cisco legacy wireless devices that Progent's consultants still support.

Legacy Cisco Aironet Wireless Access Points
Aironet 1000/1130AG Series wireless access points are ideal for conventional workplaces and similar sites which have minimal environmental instability. These access points have built-in antennas that provide dependable radio coverage profiles. The Cisco Aironet 1130G family wireless access point is offered for restricted locations that do not allow 5GHz transmission.

Cisco Aironet 1230AG/1240AG Series APs are intended for more problematic RF environments like manufacturing plants and warehouses or above suspended ceilings which often call for adjustable external antennas and ruggedized enclosures. The Cisco 1240G Series AP is intended for restricted locations that do not permit 802.11a/5GHz operation.

Cisco Aironet 1500 Series lightweight outdoor mesh APs offer an economical, expandable, secure outdoor wireless network mechanism for enterprise campuses and for public venues that require connectivity for portable phones or computers.

Legacy Cisco Wireless LAN Bridges
Cisco Wireless Bridges Support Services Cisco Aironet wireless LAN bridges offer a high-throughput and feature-rich solution for connecting multiple LANs in a metro area or public access environment. Cisco Aironet bridges offer a versatile, manageable technology that satisfies the security requirements of WAN specialists. These devices handle both P2P and PTMP deployments with excellent coverage and the ability to handle data throughput up to 54 Mbps.

Cisco wireless LAN bridges deliver throughput several times faster than E1/T1 lines for a fraction of the expense, erasing the necessity of expensive leased lines when connecting different offices. Because wireless bridges require no ongoing costs, the expenses saved on leased-line services quickly pay for the startup equipment investment. Private lines and in some cases leased lines made of copper or fiber-optic cable often require very expensive initial costs when they are impeded by obstacles like highways, train tracks, or bodies of water. Cisco Aironet wireless bridges can be installed rapidly with a fast ROI.

Aironet 1300 outside access points/bridges can be deployed as stand-alone access points, wireless bridges, or workgroup bridges. These appliances have a durable cover and offer fast, economical wireless connectivity between multiple fixed or mobile environments and clients.

Cisco 1400 family bridges provide high-performance, reliable outdoor bridging for line-of-sight (LOS) applications. These devices are housed in a durable enclosure that is optimized for harsh outdoor conditions and function within broad temperature ranges.

Legacy Cisco Wireless Controllers
Cisco WLAN Controllers Support Services Cisco Wireless LAN Controllers provide single-point management of wireless LANs by simplifying the handling of common technologies including intrusion prevention, real-time RF management, automatic deployment, and N+1 redundancy. Cisco Wireless Network controllers work with lightweight access points to offer enhanced throughput and high-end management functions.

Cisco WLAN Controllers (WLCs) provide the control, expandability, protection, and fault tolerance that network managers need to build secure, large-scale wireless networks, from satellite offices to small companies to headquarter campuses. Cisco's legacy WLCs can be clustered to provide support for as many as 2400 wireless access points for each roaming domain.

Cisco's WLCM or WLCM-E Module for Integrated Services Routers provides small-to medium businesses and large corporations a cost effective way to deploy and control secure wireless LANs at satellite offices. These products supervise as many as 12 Cisco Aironet APs and are supported on Cisco 2800/3800 Series Routers and Cisco 3700 Series Routers. (To find out about Progent's online and on-premises consulting services for Cisco routers, refer to Cisco router configuration and troubleshooting support.)

How Progent Can Assist You with Cisco Wireless Technology
Progent can provide a Cisco-certified consulting professional to assist you to design, install, manage and repair a converged wired and wireless environment integrating a broad array of wireless devices that provide the same security, scalability, and manageability you demand from a wired environment. Progent can assist you to manage early-generation wireless solutions from Cisco or migrate efficiently to the latest 802.11ac Wi-Fi technology. Progent's CISM and CISSP security consultants can advise you about how to build security into your WLAN and into your business processes. Progent's disaster recovery planning consultants and business continuity planners can help you to deploy the high availability (HA) features built into Cisco's wired/wireless technologies so your converged infrastructure delivers significant business value.

Progent’s Wireless Site Survey assists you to plan and implement a state-of-the-art WLAN optimized for your facilities, offering a wireless ecosystem that provides seamless coverage, high performance and density, QoS features to support IP voice and video, advanced security and compliance, and streamlined management. Progent's Wi-Fi Site Survey can be performed remotely to reduce time and costs, or on premises for more difficult environments.

For a further look at Progent's wireless integration capabilities, see Progent's Wireless LAN Support.

To find out additional information about Progent's professional support for Cisco solutions, pick a subject:

In order to get in touch with Progent about engineering help for Cisco products, call 1-800-993-9400 or see Contact Progent.

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Progent’s Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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Consult for Mac Online
macOS Online Troubleshooting Professional

Progent provides nationwide online help and troubleshooting services for businesses who operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a variety of services such as desktop support, upgrading to the latest version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides optimum return for your information technology dollar by protecting user efficiency and shortening the hours billed for network analysis and repair. Advanced online support utilities and experienced service specialists and consultants allow Progent to solve most IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist you with the toughest network problems.

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VMware VCDX-NV Services

VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also permits transparent testing for site recovery, updates and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to design, deploy, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.

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Data Protection Manager 2016 Security and Compliance Professional
Data Protection Manager 2016 Business Continuity Support Outsourcing

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy recovery functions for Microsoft networks. SCDPM 2016 offers application-aware backup for key platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, manage, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional expertise to help you through technical bottlenecks or provide end-to-end project management support to help you complete your SCDPM 2016 initiative on time and within your budget.

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Live Communications Server Consultant

MS Communications Server delivers IM and presence as part of a scalable, world-class package offering enhanced protection, seamless compatibility with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, highly available IM platform. Successful deployments of Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server throughout your entire corporation.

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Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Exchange Server 2010, generate thorough documentation of your upgraded email environment, train your network support team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and technical support. Progent can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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Infor SyteLine CloudSuite Excel Integration Engineers
Infor CloudSuite 9.00 Professional

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of critical business processes in order to get products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from occasional advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

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Professional for Internal Network Security Inventory
Professionals for Internal Security Inventory

Progent provides small businesses a pair of ultra-affordable network security evaluation scanning packages that provide, for a set fee, remotely administered scans of your network security profile which are evaluated by expert information security engineers who interpret the data collected by the scan, present unbiased evaluations of your existing security vulnerability, and make suggestions for enhancements. Progent has developed two complementary security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while providing enterprise-class evaluations of your IT network's vulnerability to attack.

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SharePoint 2019 Hybrid Architecture Computer Consultant
SharePoint Server 2019 IT Services

Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises expertise, software development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a cohesive intranet system.

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Consult for ProSight Email Content Filtering Policies
ProSight Email Encryption Consultant Services

Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and world-class security for your inbound and outbound email. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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Troubleshooting for Services Documentation

Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support firms who provide minimal documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports sent by each staff member to every customer. The discipline of documenting and archiving service records allows more efficient service and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who won’t release vital service information.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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CRISC Certified Risk and Information Systems Control Professionals

Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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Cisco RADIUS Security Remote Support Services

Cisco's network security and remote connection products for small organizations offer a comprehensive line of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN product family features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align most closely with your company objectives.

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Windows 2008 Remote Technical Support
Microsoft Certified Partner Windows Server 2008 Consulting Services

Microsoft Windows Server 2008 represents an important step forward in making IT systems more protected and available, easier to virtualize and manage, higher performing, and able to offer an improved platform for web publishing. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, network monitoring, and security engineering expertise.

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Progent can help you design, deploy, manage, monitor, and troubleshoot an efficient Wireless LAN architecture, select appropriate hardware and software, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough wireless network security plan that is well integrated with the security strategy for your entire business network.

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Progent is convinced that a well architected and implemented information system is a vital piece for enabling a company's growth, and Progent follows this belief in our corporate network environment. Progent has built a zero-downtime virtual office network that allows our in-house engineers and certified contractors to offer fast and effective service, cooperate easily on sophisticated projects, and gain from career and private growth from being a member of an exciting business culture of self motivation and freedom.

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SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.

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Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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Server Consolidation Information Technology Consulting
Consulting Services for Server Management

Server growth wreaks havoc on IT budgets and management resources. Server consolidation through a virtual infrastructure promises lower total cost of ownership of hardware and faster return on investment, more leveraged utilization of physical computers, simplified operations, enhanced system uptime, and easier management. Typical uses for virtual machines include hardware consolidation, economical hosts for mission-critical legacy applications running on outdated operating systems, and affordable isolation of program development or evaluation systems from on-line systems.

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macOS Troubleshooting Professionals

Progent offers national online help and consulting services for businesses that operate Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft technology. Progent's consultants can provide macOS and OS X clients a range of IT services such as desktop support, migration to the latest version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or moving to iCloud. Online technical support provides optimum return for your IT dollar by protecting client productivity and limiting the hours charged for network repair services. Sophisticated online support tools and experienced technicians and engineers combine to enable Progent to solve most IT problems without squandering time and expense by going to your site. In most of situations your network problems can be remediated by telephone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to assist with the toughest system problems.

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Progent's SonicWall experts can show you how to configure, maintain, and troubleshoot SonicWall firewall products inculding the current SonicWall NSA family of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP Certified consultants, CISM Premier security engineers, and CISA Certified security audit specialists can help you create a complete security plan, including written policies, and design protection into your business practices.

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SQL Server 2005 Information Technology Consulting

Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals and information workers, lessening the difficulty of creating, integrating, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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Windows Server Update Services Consultancy

Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Software Update Services deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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QTS/Herakles Data Center Consult

The QTS Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your company is planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of affordable consulting services including colocation relocation, equipment installation and updates, infrastructure improvements, project management, virtual server expertise, offsite network monitoring, automated system administration, software development, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.

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Progent's Citrix-certified experts can assist your organization to assess the potential strategic benefits of the various editions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and streamlining management tasks.

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Key characteristics of Dynamics GP software include a modular structure that lets you buy just the functionality you require, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting services that permit you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to enable access to corporate data, the capability to process information from almost any db software or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it easy to develop specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.

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Remote continuous network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a degree of protection that was previously reserved for enterprises. Progent offers several RMM solutions delivered as low-cost service packages created to help your company to detect and resolve a an array of IT network problems before they get big enough to impact your business.

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SQL Server Reporting Services Consultant

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.

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System Testing Consultants
network piloting Lab Consult

The Progent Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble proper pilot environments, the lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.