If your business does not require urgent online help but you think you will require assistance with your information system soon, you can conserve time and money and guarantee that the appropriate expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Progent's application experts can provide in-depth consulting, software programming, integration help, and online classes for popular business applications that address vital areas including ERP and MRP, financials, business analytics, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting services remotely, Progent can assist small businesses throughout the United States to avoid the lost productivity and expense associated with travel and on-premises visits without compromising the effectiveness of technical services.
Progent can provide the affordable support of online Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include evaluation of your current bandwidth use, carrier and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations.
When conducting IT projects for corporate clients, Progent follows a phased approach based on specified milestones so as to achieve budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are documented to make available a detailed summary of technical services performed and to assist in ongoing system maintenance.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that integrates information and operations throughout your business, interfaces easily with other solutions, and brings together employees, clients and vendors regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent can help your organization in any phase of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
Cisco's Meraki line of access and aggregation switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to help you to design and deploy a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure security and compliance, develop and validate a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless APs, and IoT devices like sensors and robotics.
Progent is among the most qualified network consulting companies for creating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
ProSight Reporting is an expanding family of real-time reporting tools designed to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit consultant able to help businesses in the fields of information systems audit process, information technology governance, network assets and architecture lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.
Progent's Cisco certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco certified Wi-Fi experts can provide affordable remote and on-premises support for end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
A centerpiece of Progent's Network Operations Center (NOC) is its powerful integration of NinjaOne RMM, a cutting-edge RMM solution which facilitates automated alerting and rapid incident response.
Progent's Juniper Networks-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to help you to simplify the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that incorporate a combination of Juniper's OS platforms.
Cisco's security and remote access solutions for small to mid-size companies offer a full range of easy-to-administer protection hardware and software to help you protect your entire information system. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.
Progent's certified cybersecurity consultants can perform NodeZero-based threat assessments to verify your security defense systems and policies are correctly configured and effective.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
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Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
If your company computer system mixes Linux platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence support offerings include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Help Desk services.
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity environment that extends across your on-premises and cloud-based assets and protects any user anywhere with any endpoint device.
Progent's ProSight family of managed services are intended to provide businesses who maintain minimal internal network support teams with low-cost help from world-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include fixed IT maintenance costs, automation of common management tasks, ongoing adoption of the latest information technology, smooth migration from legacy technology to current solutions, close alignment of computer technology with business goals, guidance from seasoned IT consultants, and freeing up management to focus on business issues instead of ever-changing network technology.
Progent's Microsoft-certified consultants average over a decade of experience providing messaging solutions for companies ranging from small businesses to large corporations. Progent provides affordable support for all editions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate remote and mobile email access. Progent's Microsoft Exchange support services can assist you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2019. Progent also provides support for Windows 10 and Windows 11 desktops using Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
wireless VoIP phone integration Technology Consulting Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.
Progent's Cisco CCIE-certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
If you are developing UNIX-based applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of high-value expertise without the continual distraction of maintaining your company information system. By using automated server monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable alternative for supporting an IT system that provides high availability, security, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual infrastructure, online and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the health of critical devices.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
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Progent's Microsoft-certified consultants can assist you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit computing, design an efficient migration process that reduces operational interruptions, and provide inexpensive, professional online support to assist your company to install 64-bit software and applications on your current hardware.
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve security, and increase worker output by ensuring that critical applications are always up to date, managing product licenses, and reporting resource usage profiles to help you make informed buying choices. When you are set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
Progent's Apple Mac consultants can support the creative facets of Mac computing by providing help services and training in graphics, audio, and video. Progent's support professionals offer help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's network consultants can help you to automate desktop update and patch deployment by providing support for management tools such as System Center Configuration Manager 2007, SMS 2003, and WSUS.
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your specific business needs. Progent's Microsoft consultants offer experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting services for secure, company-wide resource sharing plus integration with Customer Relationship Management products.
Progent provides national online technical support and consulting services for businesses that operate networks based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help offers optimum return for your IT budget by protecting client efficiency and shortening the hours charged for network repair services. Sophisticated online support technology and experienced service specialists and engineers allow Progent to handle most network issues without wasting time and expense by going to your site. In most of cases your network issues can be dealt with by telephone or through a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help you with the most challenging system problems.
SQL Server 2008 delivers powerful, familiar tools to IT experts as well as to information workers, lessening the difficulty of designing, integrating, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's certified wireless networking experts can assist businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, range, density, scale, security and manageability required for seamless connectivity between wireless and wired networks. Progent offers efficient online and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.
Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages designed to assist you to identify and resolve a an array of network issues before they get big enough to disrupt your business.
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that delivers the reception, performance, density, QoS, security, and roaming capability your business needs. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.
Progent's Check Point experts can show you how to choose and deploy Check Point Firewall/VPN software and hardware powered by Check Point's technology to offer an economical and efficient security solution for your information network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a single source for on-going technical support, administration, training, and design expertise.
Progent offers cost-effective remote and on-premises consulting to assist companies of any size to migrate any part of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you determine whether to migrate to next generation firewall products available from Cisco. Progent's Cisco technology specialists can help you plan and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
For custom application development, Progent can supply software design consultants to produce business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Cisco's Meraki family of access and aggregation switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online expertise to assist your company to plan and deploy an efficient network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain security, create and test a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Progent's Help Desk outsourcing and co-sourcing service programs enable organizations to save money, enhance output, and respond rapidly to sudden changes in economic environments.
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Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to track your business more effectively, transforming raw data into useful understanding of your business.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable and safer Active Directory implementation. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability.