Additional Topics of Interest
Remote Support for Active Directory
Microsoft Windows Active Directory demands extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Premier consultants are experienced in designing, integrating, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online AD systems, and fixing failed configurations of AD and Active Directory-associated applications.
Engineer for MS SQL Server
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Remote Monitoring and Reporting Remote Support Services
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft certified network consulting experts. With Progent's economically priced network service programs, mid-size businesses can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide small and midsize business information systems enterprise-class availability, protection and performance.
Technical Support for Unified CM clustering
Cisco Cisco Unified Communications Manager (CUCM), originally known as CallManager, is the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications like Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and onsite support to assist businesses of all sizes to create and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and technical support services that add maximum business value. Progent can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.
NetApp MetroCluster Switchover Engineers
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) apart from each other. Progent's roster of seasoned network consultants can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to prove compliance with industry standards and government mandates.
Juniper SRX220 Router Network Security Testing
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
CRISC Certified Risk and Information Systems Control Engineers
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management solution following leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Supplemental Service Desk Technical Support
Progentís Co-managed Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
OpenBSD Network Integration
Progent's UNIX platform consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
OS X Remote Professionals