Progent's engineers can deliver a range of technical services to assist companies of any size to deploy, administer, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on leading practices.
Progent offers advanced remote consulting services to help businesses connect their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that combine local resources along with public cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Mac support engineers can assist you with a broad array of network infrastructure areas such as network architecture, remote and mobile access, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks based solely on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and maintaining a system infrastructure that is robust, secure, efficient and supportive of your business goals. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also provide skilled professionals to support Cisco routers and switches.
Progent's certified Wi-Fi experts can assist your organization to assess the advantages of adopting Catalyst wireless controllers to manage wireless deployments of any scale. Progent can assist you to maintain and debug your current wireless network or help you design and implement a smooth migration from legacy Wi-Fi controllers to modern models.
SQL Server 2016 introduces significant enhancements in performance, scale, data security, high-availability, BOYD integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to assist businesses of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
If you are producing Linux-based applications in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic expertise without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering remote and on-site support as your business needs it, Progent offers an affordable alternative for managing an IT system that features high dependability, protection, and efficiency. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, network monitoring services, and Helpdesk services.
Progentís computer outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing stubborn integration issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput via zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can assist with requirements assessment, product identification, BOM development, sourcing qualification, procurement coordination, and full documentation. Progentís IT outsourcing service also features education for office productivity packages such as Office XP.
Progent offers the expertise of RIM BlackBerry-certified professionals who can assist small companies to design, administer, and repair BlackBerry technology affordably and successfully, doing away with the need for an internal BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote support model, offers small and mid-size businesses an efficient option for incorporating BlackBerry devices and software seamlessly into their IT system.
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small business from modern threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources distributed across a mix of physical sites and various clouds.
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that provides quick ROI and promotes better business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility issues between different releases of Microsoft Office and offers live online training to individuals or teams.
If you are an information technology engineer with system support expertise, teaming with Progent and assisting our clients will expand your skills via collaboration with Progent's team of motivated, high-output consultants. Progent's focus on providing network expertise and technical support to small businesses will give you the chance to consult closely with decision makers and add significantly to the growth of exciting companies. In addition, Progent's virtual office network provides state-of-the-art tools for off-site support and wireless access to help you to come up with speedy solutions when you troubleshoot business-critical issues.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop solution that maximizes the strategic value of your information system; integrate XenDesktop software with your servers, user computers, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Progent offers the expertise of certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and data security consultants to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller technology.
In performing consulting projects for corporate clients, Progent uses a structured methodology based on defined milestones so as to meet budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a detailed description of technical services delivered and to assist in downstream system maintenance.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's MS Exchange Server Hosting Services provide a world-class data center with redundant electrical and environmental control systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are configured as virtualized machines for fault tolerance, smooth scalability, and rapid restoration. Services feature integration with your business network, connectivity with handheld communication products, continual tracking of efficiency and network security, spam protection, patch and service pack management, Help Desk Call Center services, per-day backup, and comprehensive messaging administration services.
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or help you migrate to newer firewall technology. Progent can also help you create and implement a comprehensive security plan that can incorporate firewall and VPN appliances and software, outsourced security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single source for continuing network help, maintenance, education, and security consulting.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2003 help, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
When conducting consulting tasks for enterprise customers, Progent follows a structured methodology driven by defined milestones in order to achieve budgetary, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are recorded to provide a comprehensive description of IT services delivered and to help in ongoing system maintenance.
E-Mail Guard from Postini provides continually updated spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your business is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and antivirus service offering. Progentís expert e-mail protection consultants can help you develop an email defense plan that features spam filtering and anti-virus services and processes.
Progent offers Windows Cluster Server assistance to help your business deploy high availability clustered servers designed to deliver 100% uptime. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By showing you how too design non-stop clustered server environments around Windows Server 2003 Cluster, Progentís Certified Windows professionals ensure that your high availability server clusters are set up to optimize the strategic value of your computer system.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
For smaller organizations, network security and information assurance and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The world's biggest institutions have been breached, and the top cloud services have occasionally been taken down. It seems as though there's no place to hide. Progent has made it affordable for smaller companies to implement critical IT security tasks successfully by providing the advantage of billable time to the nearest minute with no minimum billing for remote help. This means you have access to a world-class information expert to deliver precisely the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer professionals and information workers, reducing the difficulty of designing, deploying, managing, and using enterprise information and database applications on platforms ranging from handheld devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progentís National Support Center offers nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone support and remote secure network connection to troubleshoot and repair technical problems quickly and economically. The breadth of IT expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to appropriate experts as required.
For custom application development, Progent can supply software design experts to produce business software in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent can provide affordable remote access to an authorized Oracle DBA expert or an Oracle application programmer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Progent's webinars provide small businesses the affordability, convenience, and flexibility of virtual seminars plus the proven training methods of expert teachers who employ advanced collaboration software to reproduce live, interactive learning environments. Progent can provide online education for key desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management products including Microsoft Dynamics GP; as well as additional leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup/recovery system that reduces your exposure to a ransomware attack and meets your company's requirements.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control IT environments that span branch offices, data centers, and cloud resources.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or on-premises integration and debugging services to help your organization to design, implement, update, tune, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and expected network traffic.
Progent's Cisco-certified CCIE network infrastructure experts can assist your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
Progent can provide the expertise of certified consultants as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to assist you to evaluate the potential benefits of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade package featuring enhanced protection, transparent integration with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved business efficiencies, increased worker productivity, and stronger intellectual property security with this simple-to-administer, highly available solution. Effective deployments of Microsoft Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-certified professionals can provide the skill needed to deliver all the advantages of Office Communications Server across your whole organization.
Progent provides IT support for medium size companies who have 100 to 250 system clients. The mid-size business or office has traditionally been an overlooked segment of the market for IT consulting services. The overhead and support access practices of major outside service organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT network whose complexity and sophistication are often similar to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, dramatically reduces the IT support costs of a small-medium business while offering the mid-size company with big-company support from professional, IT experts with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of network support appropriate for a medium size office without paying big-company costs, call Progent.
Cisco's network security and offsite access technology for small companies represent a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and CCNP certifications who are able to assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your business objectives.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the entire malware attack progression including blocking, identification, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized control and world-class protection for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent is hiring a range of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCDP or CCIE credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless networking, non-stop systems, disaster recovery solutions, data preservation, and VMware technology. Progent is also hiring workstation support technicians, remote service specialists, and CISSP or CISM accredited security professionals. We are also looking for experienced managers and administrators able to operate effectively in our dynamic, virtual office model. Progent contracts freelance consultants who have proven knowledge and working background in high-demand information technology areas beyond Progent's primary service concentration. Our Experts Group includes independent consultants who can provide advice and programming services for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer expert help in areas such as telecommunications, web development, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants certified by us cooperate with Progent's staff consultants to provide end-to-end IT services for small and midsize company networks.
Wi-Fi VoIP phone integration Onsite Technical Support
Progent can deliver a broad range of cost-effective support services to assist your company to install, configure, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online assistance for individual machines or notebooks or work with your business to plan and carry out a company-wide rollout of new or updated operating system platforms and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and implement a company relocation or merger organized to cause minimal disruption of your business.
Progent's Microsoft certified engineers can help your company to test Windows 7 to confirm application compatibility and to determine its performance and stability running with your applications. Progent's consultants can also help you to evaluate the likely business benefits of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to plan and execute a smooth migration to Microsoft Windows 7 from a an older version of Windows.
Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test programs and rollout strategies, install Windows Server 2008 with your network environment and applications, educate your support staff how to run new administration utilities, and deliver ongoing consulting and support via affordable options including Helpdesk service and online technical assistance.
Progent is organized provide in-depth online consulting for all major technologies common to small business IT systems and offers a variety of strategic, on-demand services such as a part-time CIO to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major projects such as site relocations orOS migrations, Cisco-certified consultants for designing fast and robust infrastructure, certified security engineers to ensure data safety and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software developers to create, enhance, or troubleshoot business applications.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of the time spent trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it.
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to install, administer, and support environments that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on proven methodologies.
Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.
Progent is among the most experienced IT consulting companies for designing email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses receive the full advantages of Microsoft Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Cisco Certified Expert wireless VoIP phone integration On-site Technical Support
Cisco Unified Communications Manager, originally known as CallManager, is the heart of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express offer a modern IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer effective and affordable remote and on-premises support to help organizations of all sizes to build and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent's consultants can assist with any facet of CUCM configuration and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.
Progent offers affordable remote support to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Remote wireless IP phone integration Support Services
Progent's support experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless networks with full sharing and collaboration functionality. Allowing productive co-existence among a variety of servers and workstations powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Windows and Apple service makes it possible to offer world class assistance to companies that rely on these platforms to maintain their competitive advantage. Progent can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Citrix has developed a powerful family of products that deliver advanced manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix virtualization products and show you how to design, validate, implement, optimize, and maintain Citrix virtualization platforms.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Progent can provide cost-effective remote support to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.