Progentís IT outsourcing services provide economical computer consulting for small businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can contain costs and minimize uncertainties, allowing network support expenses to grow in a more moderate and controlled manner than is possible by assembling a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network architecture for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft and Cisco certified experts offer three service programs to help mid-size and large organizations develop a cost-effective and productive internal Computer Support Help Desk Call Center. Progent's consulting services include ROI analysis, process study and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses sift through the various high-quality Help Desk application programs on the market and decide what packages may be excessively expensive, miss critical capabilities, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk staff for special tasks or to fill in for absent or indisposed workers.
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent offers affordable online consulting services for all editions of Office Access including desktop and browser-based versions and offers advanced assistance for Access application development, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar training for Access development and DBA services.
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent clients who lack adequate internal resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
Citrix has developed a comprehensive family of products that deliver enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the business benefits of Citrix technology and show you how to plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or resolving performance problems.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also help you create and implement a complete security strategy that can include firewall/VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical help, administration, education, and security expertise.
SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to network users, lessening the complexity of creating, integrating, administering, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting options are built upon proven virtualization architectures that enable small and midsize companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a centrally administered web gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also help your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent can help businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and make sure that you sidestep the typical errors small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can help you plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
wireless VoIP phone and Aironet APs Help and Support
Progent's Cisco-certified CCIE network engineers can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a one-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can help you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Progent is among the most qualified information technology consulting firms for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Progent's productive atmosphere will make you a more capable consulting professional by improving your information technology skills and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the top professional talent for you to work with, offering a state-of-the-art network and communications architecture, running specialized application utilities to enable the maximum quality of service, and by optimizing our business structures for finding and keeping clients.
Progent's certified Office Word and Office 365 Word consultants offer a broad range of affordable remote consulting services to help you to manage and troubleshoot your existing Microsoft Word environment or assist you to migrate to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility problems between various versions of Office Word, integrating Office Word with different Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training classes tailored for your special requirements.
Progent provides Windows Cluster Server consulting to help your business deploy fault-tolerant clustered servers that can deliver 100% operation. Windows cluster servers for zero-downtime systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By helping you plan zero-downtime server clustering environments around Windows Clustered Server 2003, Progentís Premier Windows professionals make sure that your zero-downtime clustered servers are set up to maximize the competitive advantage of your IT system.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to design, integrate, operate and repair a backup and disaster recovery system built on Barracuda technology.
Progent's certified SQL Server application developers and database administrators offer online expertise to help organizations of any size to build, administer, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any facet of application development in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's consultants can help you to assess the value of Lync Server for your business and can help you to design and carry out a rollout of Lync Server 2010 that consolidates the control of IM and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent can also help you to carry out an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server 2010 to improve the team-computing capabilities of Microsoft Office applications, and offer webinar training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
Progent has delivered support for Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, customization, education, and troubleshooting since the product's debut. Progent offers high-level expertise for upgrading out of date Dynamics GP deployments. Progent can help your business to plan, test, and implement a cost-effective upgrade from a an outdated version to the newest release of Microsoft Dynamics GP.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, managing, and using enterprise information and database programs in environments ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent delivered a wireless integration environment that enabled a school to improve efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even longer distances. This wireless solution offered better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
Progent offers cost-effective remote and onsite consulting to assist businesses to move all or part of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent is one of the most experienced network support companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small businesses get all the advantages of Exchange Server 2000 for typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to assist your company to maintain and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.
Progent's CISM-certified security staff can help you safeguard your Apple Mac network through professional services such as running security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated programs for protection against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular objectives of your business information system.
Progent can assist you to design and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that seamlessly combine local IT assets along with cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
If your organization does not require urgent remote help but you think you will need assistance with your information system in the near future, you can save time and money and ensure that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or email firstname.lastname@example.org.
Progent offers fast remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your network via advanced remote diagnostic tools to deliver fast and affordable troubleshooting and repair of critical network issues.
Remote continuous monitoring, automated alarms, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can afford a degree of network stability that was once limited to enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to assist your company to identify and fix a most IT network issues before they get big enough to impact productivity.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent has few competitors. Mid-size businesses who utilize familiar freelance consultants or who maintain in-house support personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progentís team of Microsoft and Cisco Premier experts average more than ten years of real-world industry background, at the forefront of IT support, performing a broad range of IT tasks for a large mix of clients. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting personnel. This means that you get not only world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to solve actual IT problems rapidly.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified IT support experts. With Progent's affordably priced network service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks world-class reliability, protection, and performance.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent's Power BI consultants can assist your business to plan, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to organize your target data for Power BI visualizations. Progent can show you how to build and manage a local, cloud, or hybrid architecture to run Power BI.
If you need assistance creating, improving, or repairing applications for Windows, Linux, or the Web, Progentís team of program developers, database designers, and software project managers can ensure you get the project done on schedule and within budget. Progent's seasoned software programmers offer cost-effective and expert online help for jobs as small as creating VBA scripts for Excel or as challenging as developing line-of-business database applications built on Microsoft SQL Server or Oracle.
For large organizations, Progent can supplement internal IT staffs by providing extensive experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can perform as a seamless local extension of enterprise IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level service for multi-site network environments based on Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a campus relocation or office move, or a network architect to help with setting up or using an Internet Data Center or co-location site.
Microsoft Dynamics Customer Relationship Management helps small companies build positive client relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and deliver steady, efficient customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer service databases.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving especially challenging issues, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.