Additional Topics of Interest

Maine Network Consulting Organization
Server Administration Washington

If your business does not require urgent online help but you think you will require assistance with your information system soon, you can conserve time and money and guarantee that the appropriate expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.

Microsoft Project Network Consulting
Microsoft ERP Technology Consulting Services

Progent's application experts can provide in-depth consulting, software programming, integration help, and online classes for popular business applications that address vital areas including ERP and MRP, financials, business analytics, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting services remotely, Progent can assist small businesses throughout the United States to avoid the lost productivity and expense associated with travel and on-premises visits without compromising the effectiveness of technical services.

Largest Consultancy ISP Service Plan Selection
ISP Service Plan Selection Consultants

Progent can provide the affordable support of online Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include evaluation of your current bandwidth use, carrier and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations.

Envisioning Phase: Requirements Definition Security Consulting Firms
Envisioning Phase: Requirements Definition Consultancy Services Group

When conducting IT projects for corporate clients, Progent follows a phased approach based on specified milestones so as to achieve budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are documented to make available a detailed summary of technical services performed and to assist in ongoing system maintenance.

Support Desk Services Integration Services
Remote Support Services Service Desk Management Support

Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

Dynamics GP/Great Plains Technical Consultant
Best Microsoft GP/Great Plains Technology Consulting Services

Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that integrates information and operations throughout your business, interfaces easily with other solutions, and brings together employees, clients and vendors regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.

Exchange SE Mailbox Migration Online Support Services
Exchange SE Hybrid Integation Network Consultant

Progent can help your organization in any phase of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.

24/7 Setup and Support Zero Trust Cybersecurity
Zero Trust Security Technical Consultant

Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.

Urgent Support and Setup Meraki Switch Redundancy
Meraki Switch Upgrade Online Technical Support

Cisco's Meraki line of access and aggregation switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to help you to design and deploy a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure security and compliance, develop and validate a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.

Firewall patch management Consulting
Patch management Professionals

Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless APs, and IoT devices like sensors and robotics.

Exchange 2000 Server Consultant
After Hours Exchange 2000 Server Upgrade Online Support

Progent is among the most qualified network consulting companies for creating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.

24/7 ProSight Reporting Ticketing Network Consultant
Top ProSight Reporting Infrastructure Management Consultant Services

ProSight Reporting is an expanding family of real-time reporting tools designed to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Engineer Security Audit
Engineers CISA Security Audit

The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit consultant able to help businesses in the fields of information systems audit process, information technology governance, network assets and architecture lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.