Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Progent's certified failover clustering consultants can help you to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
Microsoft ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for securing the Internet-facing networks of any sized business against a broad range of attacks. Progent's certified ISA Server 2006 consultants can show you how to plan, cost-justify, pilot, implement, customize and support the any edition of ISA Server 2006 on your information system.
Microsoft Office for Mac allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
E-Mail Guard is Progent's economical anti-spam and virus defense managed service that gives small companies world-class defense from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-managed antispam and antivirus services that stop email attacks before they can breech the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server platform, hardware technology, or data center location.
Progent's Microsoft-certified engineers can provide in-depth support in implementing, managing and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable online support services following industry best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Support services offered by Progent include system planning, software configuration and migration, strategies for secure collaboration among onsite and remote or mobile users, network optimization, and specialized online training.
Progent wants to hire full-time, results-oriented Microsoft accredited engineers with MCSE credentials; Cisco certified system engineers with Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and advanced network design experts with experience in mobile solutions, wireless networking, high availability, business continuity, information preservation, and VMware. Progent also seeks professionals to work on Progent's team of help desk service specialists and remote support professionals. Also, We are hiring experienced managers who can perform productively in our fast-paced, virtual office culture.
Remote management cards give IT managers full control of a server without the need for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Progent has 20 years of background assisting small and medium-size companies to design, deploy, tune, manage, and troubleshoot IT networks that incorporate at-home workers.
SQL Server 2008 delivers indispensable, standardized tools to IT professionals and information workers, reducing the difficulty of designing, integrating, administering, and using company data and database programs in environments ranging from mobile devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and broad knowledge in planning and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and ongoing consulting support.
Progent can provide affordable online support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Microsoft Dynamics GP/Great Plains allows you to grow and manage your business better by delivering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to expand the presence of your company, manage your accounting, computerize financial processes, unify processes across your company, refine inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you derive the full benefits of your Dynamics GP software.
Progent's Microsoft-expert engineers can help your organization to update your servers or workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit computing, plan an efficient upgrade process that reduces operational interruptions, and provide inexpensive, professional remote support to assist your organization to install 64-bit software and application programs on your current computers.
Progent's professionals provide expertise in multiple technologies related to mobile networking such as network architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified professionals can save your business time and money by using their wireless experience to help you select and integrate wireless access solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless appliances work better.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small and midsize businesses a range of cost-effective alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to achieve a high level of fault tolerance and business continuity capability at an affordable cost.
Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
Progent's Mac networking engineers can assist you with a broad range of system foundation issues such as network architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, integrating, and maintaining a system infrastructure that is robust, safe, efficient and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information.
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Progent's Co-managed Call Center service allows your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
For mid-size companies looking for IT consulting services, Progent offers a variety of options including local service, remote support, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation services, software development, and expert consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert onsite help for fixing network problems quickly and affordably.
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a one-server platform for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified engineers can help your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent provides customized online training for popular desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of conventional in-person seminars, including instant communication between students and trainers, but avoids the expenses of transportation and the challenge of trying to accommodate the availability of multiple workers. Available to single students or groups of any size, Progent's live online training allows the instructor to conduct the seminar from an online facility and the students can be dispersed across a campus or across the country. Virtual training supports proven learning tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specialized topics or extended in duration and wider in coverage.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, turning raw data into valuable understanding of your company and customers.
Cisco has developed an extensive product line of routers that includes routers built to deliver the protection, performance, and reliability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Routers.
The Certified Information Systems Auditor credential is a recognized qualification that represents mastery in network security auditing. Accredited by ANSI, the CISA credential has candidates pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit professional trained to help businesses in the areas of information systems audit process, information technology administration, network assets and infrastructure lifecycle, information technology support, protection of data assets, and disaster recovery planning.
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Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service firms who provide scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation sent by each staff member to every customer. The practice of detailing and organizing support activity results in more efficient service and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Linux support services offer small and mid-size companies and software developers assistance with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with an easy one-stop source to help you create and maintain a secure and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange solution is carried out on time and within budget.
Progent's CCIE-certified networking consultants have extensive background assisting ISPs to design, deploy, administer, optimize, and debug high-availability, extensible network solutions suitable for public networks.
SQL Server 2005 offers indispensable, familiar tools to IT professionals as well as to information workers, reducing the difficulty of creating, integrating, administering, and using enterprise information and database programs on platforms ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
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Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of performance that information security professionals are required to master. CISM provides executive management the assurance that those who have qualified for their CISM credential possess the experience and capability to deliver effective security management and support services.
Progent's Microsoft-certified consultants can help you evaluate the economic case for deploying SharePoint Server 2007, advise you on the most appropriate version of SharePoint Server for your circumstances, provide setup and deployment expertise, help you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and custom application programs to operate with Microsoft SharePoint Server 2007, design a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.
Progent's Microsoft-certified Intune consultants can assist your organization to understand the business case for adopting Microsoft Intune for managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help your company to define security policies, plan and deploy test systems to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune deployment.
Progent's Microsoft certified experts offer small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical software rapidly and automatically to appropriate workers, lower product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by fully exploiting the management functions built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.
Progent can provide cost-effective online and onsite consulting to help businesses to move all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
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Progent provides technical services for medium size businesses with 100 to 250 system clients. The mid-size business or office has typically been an underserved part of the market for IT consulting expertise. The cost structures and support delivery models of large third-party service firms make them too costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to support an information network whose complexity and sophistication are frequently comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly lowers the network maintenance costs of an SMB while providing the small company with big-company support from professional, IT consultants with background in a wide range of small business network solutions. If your medium size organization or small business is searching for levels of network help appropriate for a mid-size office without budgeting big-company costs, you need Progent.
Progent's pricing model is to bill for remote service and on-premises visits per minute. Consequently, you are invoiced just for received services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and asks no monthly commitment for support services delivered during regular business hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be tempted to allow less critical problems to fester.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
Progent provides small and medium size organizations expert consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a detailed security plan and select appropriate technologies from multiple vendors to achieve your security goals while staying within your budget limits.
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco network consultants can provide a variety of network support services such as project management, Sarbanes Oxley compliance, site moves, enterprise security, system architecture, local or phone-based branch office support, and troubleshooting for data center hosting facilities. A Progent network architect can help you design a multi-site network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier engineers can help major enterprises plan, deploy and maintain massive rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
For custom application development, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's productive atmosphere will allow you to become a more capable professional by improving your information technology skills and increasing the loyalty of your customers. Progent makes good on this commitment by recruiting the top consulting experts for you to work with, providing an advanced system architecture, running custom application utilities to enable the highest quality of service, and by optimizing our operational models for finding and retaining customers.
Progent's Microsoft-certified relational database developers can provide small and midsize businesses online DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, database architecture and programming, administration support, replication strategies, storage management, performance optimization, migration, information security, backup and recovery options, problem solving, and webinar training.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.