Small to middle size companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced IT service programs, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small company information systems enterprise-class reliability, protection, and performance.
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support to help you to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
If your office network mixes Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for simple management, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's Solaris and Windows integration assistance services include IT infrastructure integration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by improving your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and integrating your key communications platforms.
Progent is one of the most experienced IT consulting companies for integrating email systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the benefits of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent can assist your organization to utilize Cisco's networking technology to build a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, reliability, and recoverability.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact productivity.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and protected communications environment that supports a Bring-Your-Own-Device computing style with IM, presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT team and users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Microsoft Dynamics GP allows you to grow and manage your business better by offering deep access to decision-driving information and a rapid ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the presence of your company, handle your accounting, automate financial processes, standardize processes throughout your company, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can help you set up and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to make sure you reap the full benefits of your Microsoft Dynamics GP software.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.
The current ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
If your business network mixes Linux-based products platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for simple management, seamless dataflow, high reliability, superior throughput, and strong security. Progent's Linux and Windows coexistence assistance offerings include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk support.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's certified ISA Server consultants have broad experience developing Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall/VPN utilities and appliances powered by Check Point's technology to provide an affordable and effective security solution for your business network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a central stop for continuing technical support, administration, education, and consulting services.
Progent's team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, in the trenches of network support, executing a wide range of technical tasks for an extensive mix of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This means that you get not only expert technical skills, but also a support engineer with proven approaches for using computer knowledge to resolve real-world network problems rapidly.
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of affordable remote support services to assist you to manage and troubleshoot your existing Microsoft Office Word solution or help you to upgrade to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between different releases of Word, interfacing Office Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet integration, and remote training classes tailored for your special requirements.
Progent's remote connectivity and wireless synchronization experts can help you to design and configure connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they work tightly with your IT network, enabling your business to optimize the efficiency of your off-site workforce.
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support services to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
With virtual servers, companies are able to operate many virtual machines on a single actual server. Virtualization technology enables companies to enjoy all the benefits of server segmentation, but without the costs that goes with buying additional server hardware. Virtual servers are also the enabling technology for building private clouds, which provide important benefits such as reducing the costs of capital equipment, facilities, and administration while improving data security, system availability, and disaster recovery. Other key server management technologies include network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can help you with all areas of server virtualization and administration to enable your company to contain expenses and save time.
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers under your own brand as a transparent extension of your network consulting staff.
Progent's Cisco-certified wireless consultants can help organizations of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, capacity, expandability, security and manageability required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and onsite support for legacy and current 802.11ac Aironet APs and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
wireless VoIP phones and Meraki APs Online Technical Support
Progent's experienced ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine whether to migrate to next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need important updates, or identifying the cause of performance issues.
Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small businesses with a complete IT outsourcing alternative that enhances network dependability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual server set up and supported by Progent's network service experts.
System Center Configuration Manager automates software provisioning at scale, centralizes security and compliance settings management, keeps track of network assets, protects against company data leakage, performs health monitoring, allows secure self service, and offers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your company is considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a variety of budget-friendly services such as data center relocation, system deployment and updates, network improvements, comprehensive project management services, virtual server expertise, offsite network monitoring, streamlined network management, application development, disaster recovery planning, security assessment, and the use of Progent's Test Lab.
Progent's Cisco Jabber consultants offer remote or onsite support to assist businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that go into creating an end-to-end Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent offers national remote technical support and consulting services for businesses that operate environments powered by versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum return for your information technology dollar by preserving client productivity and limiting the hours charged for computer analysis and repair. Sophisticated online access tools and experienced technicians and consultants combine to enable Progent to handle most IT issues without wasting time and expense by traveling to your location. In most of cases your network problems can be dealt with by telephone or through a combination of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA certified security specialists to help with the most difficult system issues.
Progent's Check Point consultants can help you choose and configure Check Point Firewall software and hardware powered by Check Point Software's technology to provide an affordable and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single stop for on-going technical support, administration, training, and design services.
Progent provides IT support for mid-size businesses who have 100 to 250 network users. The medium size company or work group has typically been an overlooked part of the market for IT consulting expertise. The overhead and support delivery models of major third-party service organizations make them too expensive for the typical small company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information system whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and proactive network monitoring, significantly lowers the IT support costs of an SMB while offering the small organization with big-company service from professional, IT experts with background in a wide array of midsized business technologies. If your mid-sized company or small business is looking for the quality of network support needed by a mid-size organization without budgeting big-company prices, contact Progent.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Exchange 2003 help, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's Windows 11 consultants offer an array of services for Windows 11 including cloud and hybrid solutions, mobile device management, teleworker access, security and compliance, centralized provisioning, and Call Center support.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class programs that can give your business a critical competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Progent's Microsoft consultants offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager 2007 is Microsoft's new name for the update management solution previously called Systems Management Server. System Center Configuration Manager 2007 provides a range of enhancements to SMS Server such as comprehensive automation, built-in Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use SMS 2003 or Configuration Manager effectively for streamlined operating system and application deployment, security patch administration, software metering, and licensing compliance. Progent's engineers can also assist your company to move efficiently from SMS Server to System Center Configuration Manager.
Progent's consultants provide expertise in multiple disciplines related to mobile connectivity such as network architecture, Activesync, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft certified experts can save your company work and expense by using their wireless experience to help you choose and integrate wireless access solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless appliances work more reliably.
Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall software and appliances powered by Check Point Software's technology to offer an affordable and efficient security defense for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and provide a single source for on-going network support, maintenance, training, and consulting services.
For enterprise project management assistance, Progent can provide the services of senior IT professionals with years of background in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow best practices to make sure development or deployment projects are completed on schedule and within budget.