Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud resources.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can provide the support of RIM BlackBerry-certified experts who can help small businesses to plan, manage, and repair BlackBerry technology affordably and successfully, doing away with the need for an internal BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's proven remote support model, offers small companies an efficient option for integrating BlackBerry technology seamlessly into their information system.
If your company is producing Linux-based applications in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your area of high-value expertise without the continual distraction of managing your company information system. By using smart server monitoring and by delivering online and in-person support when your company needs it, Progent offers an affordable alternative for maintaining an IT network that provides excellent availability, security, and performance. Progent's UNIX/Linux developer support services feature full-service it outsourcing, virtual server infrastructure, online and on-site support and repair, network monitoring, and Helpdesk outsourcing.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your changing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive line of products targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
If your company runs a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISA and CISSP-certified consultants can assist your entire organization in a broad array of security areas such as security management practices, security design and models, connection control systems and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISSP define the core competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations give executive management the assurance that consultants who have achieved their CISM or ISSAP certification have the background and knowledge to offer world-class security management and consulting help.
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and support services to help your organization to design, configure, manage, tune, and repair wireless networks that incorporate Cisco's Meraki access points. Progent can also assist you to plan and implement hybrid environments that combine on-premises and cloud-based resources and that deliver seamless connectivity, enhanced security, streamlined management, and dependable operation for all your mobile and desktop endpoints.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should move up to more current firewall products available from Cisco. Progent's Cisco technology specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced support for the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration ecosystem.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, deploy, administer, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or provide end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 initiative on time and within your budget.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can create cost-effective cybersecurity systems that guard a small office from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support onsite, online, and mobile users sharing IT resources spread across multiple physical datacenters and public and private clouds.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to expand with your growing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete family of products targeted at preventing data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, import addresses, synchronize appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage training.
Progent can provide the services of RIM BlackBerry-certified experts who can assist small organizations to design, manage, and repair BlackBerry technology economically and effectively, eliminating the need for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their IT system.
24/7/365 CCIE Expert Certified wireless VoIP phone integration Professional
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks.
Progent offers affordable remote consulting to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Progent offers the services of a certified engineer with an extensive background deploying technology from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or maintain a telepresence solution that protects your current investment and optimizes the business value of your information system. Progent can also provide the expertise of network infrastructure consultants who can help businesses of any size to create and troubleshoot a communications network that delivers the performance, dependability, protection, and scalability required to accommodate your telepresence solution.
If your business network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a unified environment that permits all your operating systems to run side by side for simple management, transparent dataflow, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings include network architecture configuration and service, consulting for Windows services for UNIX, remote network monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Progent's Computer Helpdesk Outsourcing Support Services for desktop support are intended especially for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and full escalation capability but who have to operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Progent's veteran team of network consultants and subject matter specialists have years of background providing online and on-premises support for businesses of any size who want to integrate Android phones and tablets into their information networks so that mobile clients can work together from virtually anywhere. Progent has the range of know-how to resolve network issues that involve numerous manufacturers and that entail a combination of legacy and current information technology. Progent provides cost-effective online consulting to assist you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management support to help you finish major IT projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and use Android phones efficiently.
Progentís Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of seasoned technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution based on the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progentís non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity through redundant networks with automatic failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi network customized for your environment, offering your business a WLAN that delivers the reception, performance, density, security, and roaming ability your company requires.
Progent's ProSight family of managed services are designed to provide organizations who maintain minimal internal IT administration and support teams with affordable help from enterprise-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed services include predictable IT maintenance expenses, smart automation of common administrative tasks, continual absorption of new information technology, smooth migration from older technology to up-to-date solutions, close alignment of information technology with business objectives, access to seasoned network experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.
Progent's Microsoft certified engineers can provide offsite and on-premises consulting services to assist you to manage, maintain, and troubleshoot PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft Premier network consulting experts. With Progent's affordably priced network service programs, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks world-class reliability, security, and performance.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.