Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of all sizes to design, implement, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for resolving particularly stubborn problems, or comprehensive project management services. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent’s wireless consultants can help small organizations plan, choose, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that equals or excels wired interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless connectivity technology that fit best with your business requirements.
Progent is convinced that a carefully designed and implemented information system is a vital piece for accelerating a firm's growth, and Progent applies this credo in our corporate network infrastructure. We have created a zero-downtime virtual office network that enables Progent's staff engineers and certified contractors to deliver rapid and efficient service, collaborate easily on sophisticated jobs, and experience career and personal maturity from acting as a member of a dynamic business ethos of self motivation and independence.
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth familiarity with planning and building seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent’s IT support can assist you with planning, installing, administering, and supporting Windows Server solutions that maximize the productivity of your IT network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Microsoft-certified consultants can provide affordable online and on-premises help to implement your upgrade to Microsoft Exchange 2010, generate thorough documentation of your new messaging system, train your IT staff and users to get them ramped up quickly on Exchange Server 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Citrix-certified engineers can assist you to evaluate the business benefits of XenServer and additional Citrix products, and can assist you to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.
Progent’s IT outsourcing services offer affordable network consulting for small organizations. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network technical services can contain costs and eliminate risks, allowing IT support budgets to increase in a more moderate and controlled manner than is possible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network architecture for your critical business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Windows Hyper-V 2016 utilizes core technologies initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth migration plan, train your IT management and support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business value.
Progent can provide the support of Microsoft-certified engineers and seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security consultants to assist you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Microsoft-authorized consultants can help you evaluate the economic case for implementing Microsoft SharePoint 2007, consult with you on the most sensible version of SharePoint for your circumstances, provide setup and integration expertise, help you to set up MS SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk support.
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows CSV and for VMware vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent's Meraki wireless access point experts provide remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or device.
Progent's wireless site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a WLAN that has the coverage, performance, density, Quality of Service, security, and roaming ability your business requires. Wireless site survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Even if your business has a small computer support group and a modest technology budget, your information system can still have the same high availability and performance that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management software for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your vital network applications and servers operating.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
CCDP Certified wireless IP phones and CUCM Help and Support
Citrix offers a powerful line of platforms that deliver advanced manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix technology and can help you design, validate, implement, optimize, and support Citrix virtualization platforms.
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST solutions for high availability.
Progent’s expert programmers, database architects, and program management consultants can help enterprise clients to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources like Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide experience with web development tools and can help businesses to create, enhance, troubleshoot, or port web applications to take advantage of the most current web technology.
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP platform built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you can purchase only the functions you currently need, with the ability to expand clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains consulting engineers can help you install, customize and administer the latest release of Microsoft Dynamics GP or migrate efficiently from an older version.
Progent's Solaris platform consulting services provide small businesses and developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience provides you with a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent can show you how to plan, configure, manage, and repair a viable Wi-Fi network architecture, select sensible components, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your entire business network.
Progent provides expertise for security auditing utilities including LANguard from GFI for performing a set of programmed network auditing scans to identify possible security problems. Progent has broad knowledge of security auditing tools and can help you to make sense of audit reports and respond appropriately. Progent can show you how to build security into your company operations, install auditing applications, plan and deploy a secure system environment, and suggest policies to optimize the security of your network. Progent's security engineers are ready to show you how to set up a firewall, design secure remote connectivity to email and business applications, and integrate virtual private network. Progent's qualified security engineers can validate the protection of web applications and can conduct comprehensive security assessments of company-wide security to validate your organization's compliance with recognized international security standards including HIPAA, NIST, and ISO 17799.
With virtual server technology, businesses are able to operate multiple virtual servers on one physical server. Virtualization technology enables companies to gain all the advantages of server segmentation, while avoiding the costs that goes with buying extra server hardware. Virtualization is the enabling technology behind private clouds, which provide major advantages such as lowering the costs of hardware, datacenter facilities, and management while enhancing information protection, network reliability, and recoverability. Other important server management options are network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can help you in all areas of server virtualization and management to enable your business to cut expenses and save time.
Progent provides a variety of IT service bundles for small companies. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving capabilities of Operations Manager, a next-generation network and system management software platform that tracks the availability, performance, and security of your information system and isolates potential problems before they can bring down your system. With Progent's affordably priced network service programs, small businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Progent's wireless site survey services help you to plan, deploy and debug a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises survey services for validating, optimizing, and debugging an operational wireless network.
Cisco's Catalyst wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while enabling enhanced efficiency by making these applications available to authorized remote users. ISA Server can guard corporate applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to design, install, set up, and support Internet Security and Acceleration Server 2006 on your network so that your company benefits from a smart and economical balance of protection, productivity, and speed.
Network Consultants wireless IP phones and Cisco Unified Communications Manager
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
wireless VoIP phone and Aironet APs Support Services
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST solutions for survivability.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to help your organization to plan, configure, manage, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid environments that combine local and cloud-based resources and that provide seamless connectivity, advanced security and compliance, streamlined management, and dependable performance for all your mobile and desktop devices.
Progent offers access to the affordable services of online Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business needs. Services provided by Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and overseeing a seamless switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
If your business runs a Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a wide range of security areas including security management procedures, security architecture and strategies, connection control products and methodology, applications development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that information security managers are required to master. These accreditations provide executive management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security management and engineering help.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, provides network health monitoring, allows secure self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist your organization with any aspect of planning, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Server growth puts pressure on IT budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and faster ROI, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact key areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent's Microsoft-certified Intune consultants can help your company to assess the strategic case for utilizing Microsoft Intune for managing your portable computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist you to define security and compliance policies, plan and deploy pilot systems to confirm the benefits of Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and fixing SCOM environments and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate critical issues detected by SCOM 2012.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration support, and one-on-one or group webinar training classes customized to address your particular needs. Progent's experts also can help you integrate and maintain a secure, reliable network foundation to run your ERP, MRP and accounting applications.
Progent is looking for a range of full-time employees such as solutions-driven MCSEs; connectivity consultants with Cisco CCDP or CCIE certification; and consultants for advanced network architecture with experience in mobile access, wireless integration, high-availability systems, disaster recovery planning, data preservation, and server virtualization. Progent is also hiring workstation support technicians, remote service professionals, and CISSP or CISM certified security professionals. Progent is also looking for veteran managers and administrators able to operate efficiently in Progent's high-growth, virtual office model. Progent contracts freelance consultants who have specialized expertise and hands-on experience in crucial IT topics beyond Progent's main technical focus. Progent's Experts Group hires contractors who offer consulting and development support for line-of-business applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert help in technologies like telecom, web site development, Electronic Data Interchange, eCommerce, or database management. Independent consultants certified by Progent coordinate with Progent's in-house professionals to deliver end-to-end IT services for small company networks.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your company requires.
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to transition from the older stand-alone in-house datacenter to the modern hybrid computing model that includes both local and cloud-based resources. Progent's consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your network ecosystem. Progent can provide comprehensive project management so you can design and execute an efficient migration to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, troubleshooting, and training.
For large organizations, Progent can leverage in-house network support staffs by offering extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can act as a transparent local extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox compliance, project management, and top-level service for multi-site network environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to help with a site relocation or office move, or a network architect to assist with building or using an Internet Data Center or co-location site.
Progent can provide affordable remote access to IT engineers skilled in a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers consulting support for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to design, enhance, or maintain backup solutions for a variety of architectures such as on-premises, remote, cloud-based, or a mix.
Progent's Microsoft-Certified SQL Server consultants can provide a range of services to assist small and midsize businesses to design, implement, manage, and troubleshoot SQL Server 2008 solutions so that they gain the optimum business advantage from this state-of-the-art database management platform. Also, Progent offers assistance with system infrastructure, enterprise-wide security, and application development to increase the strategic benefit of your SQL Server network.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced IT support packages, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks enterprise-class reliability, protection, and performance.
Progent's Microsoft-certified database application developers can provide small and midsize businesses online support for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and integration, database design and programming, administration services, replication and synchronization strategies, storage management, performance tuning, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Progent’s Microsoft-premier consultants can help your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit computing, plan an efficient migration process that reduces operational interruptions, and provide economical, professional online support to aid your organization to configure 64-bit operating systems and application programs on your current hardware.
Progent offers fast remote access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using advanced remote support tools to deliver quick and affordable troubleshooting and repair of urgent network problems.
Progent's data protection experts can assist your company to create, implement and debug a backup/restore plan based on MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows you to build a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from user mistakes, system errors, ill-intentioned users, and external attacks like ransomware. To find out more, go to ProSight DPS 360 Backup solutions.
If you want to revamp your corporate web site, create internal webs for applications such as HR or employee education, design a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to build and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Progent's Cisco-authorized network engineers can show you how to create an economical, 24x7 Internet configuration solution that can deliver 24x7 Internet access through a wide array of fault tolerant Internet network products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE professionals to help you utilize the most current technology for high availability Internet access to build an economical, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.
Progent's Meraki Wi-Fi AP experts offer remote and onsite support services to assist businesses of any size to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their location or computing device.
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.