Cisco Unified Communications Manager, previously branded CallManager, functions as the core of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating closely with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to help businesses of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent can assist with any aspect of Unified CM setup and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent offers cost-effective remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact productivity.
If your company operates a Solaris network or a multi-OS network, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a broad array of security topics such as security management procedures, security design and models, access control products and techniques, applications development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that information security managers are required to master. These certification offer IT management the confidence that those who have earned their CISM or CISSP certification have demonstrated the experience and theory to offer effective security management and consulting help.
If you are producing UNIX or Linux software on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of high-value expertise without the continual hassle of managing your company information system. By using automated network monitoring and by providing remote and on-site support when your company needs it, Progent offers an economical alternative for maintaining an IT network that provides high reliability, security, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Help Desk outsourcing.
Microsoft SQL Server 2014 includes major improvements in key areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services such as planning, configuration, administration, remediation, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
If your company network combines Linux technology platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for simple management, transparent dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows coexistence assistance offerings include network architecture configuration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Helpdesk support.
Office 365 is Microsoft's extensive suite of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in a variety of product bundles targeted at customers from individuals and households to global enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid solutions that seamlessly combine on-premises and cloud-based products and services.
Progent can provide the support of Microsoft-certified consultants as well as experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and security professionals to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent can help you with any aspect of Microsoft Azure migration such as requirements analysis, readiness evaluation, solution architecture, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure services.
Progentís Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support engineers offer phone help and online direct network access to isolate and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to competent experts as required.
Progent's webinars provide small companies the cost savings, ease, and flexibility of virtual seminars and the effective training techniques of experienced teachers who employ the latest collaboration software to emulate live, participatory classes. Progent offers webinar training for key desktop applications including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: MS Dynamics business accounting and management reporting products including Microsoft Dynamics GP; as well as additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate processes.
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer consultant with hands-on experience designing and integrating seamless, comprehensive business technology solutions. Progent's Small Business Server consultants have an average of more than a decade of experience supporting computer systems based on Microsoft technology. This expertise assures you results in installing, managing, and maintaining network solutions that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Progent provide organizations of any size world-class network remote or in-person consulting services for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Global Information Assurance Certification was founded in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the network security disciplines addressed under GIAC accreditation such as auditing infrastructure vulnerability, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
The server cluster technology incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and management of clusters that offer greater levels of network availability, protection, efficiency, and versatility. New or improved features include cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster architecture for increased availability, better security and quorum models, fewer failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, in the trenches of IT support, executing a broad variety of IT tasks for a large mix of clients. Each Progent consultant shares a proven collection of individual best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting staff. This guarantees that you get not only world-class IT help, but also a support engineer with field-tested methods for using computer knowledge to fix actual IT problems rapidly.
SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services such as system design, configuration, management, remediation, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Progent is among the most qualified network support companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full advantages of Microsoft Exchange Server 2000 under common situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for building and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft engineers offer advanced support in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad variety of affordable online support services following proven best practices to help businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include solution design, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training classes.
Cisco offers an extensive array of routers that includes appliances designed to provide the protection, performance, and reliability required by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís comprehensive line of products targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
Cisco's Meraki MS line of access and aggregation switches are designed for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist you to design and implement an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to maintain compliance, create and test a disaster recovery plan, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum level of dependability and expandability and is also easy to move to another host. ProSight Virtual Hosting services are based upon mature virtualization platforms that enable small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data.
Progent's Microsoft certified consultants can assist you to assess Microsoft Windows 7 to verify application and driver compatibility and to check its speed and reliability operating in your environment. Progent can also show you how to estimate the potential strategic value of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and implement a non-disruptive deployment of Windows 7 from a your current release of Microsoft Windows.
Progentís Microsoft certified consultants offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP line, provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you can license only the functions you currently require, with the ability to add users and enlarge capabilities in the future. Progentís Microsoft Dynamics GP Software consulting engineers can help you deploy, customize and administer Dynamics GP 2010 and also older editions of Dynamics GP.
Progent's Microsoft Premier professionals can provide world-class support for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange rollouts or updates and can provide onsite personnel to assist large companies with installations of Microsoft Exchange in the or any region served by Progent's engineers.
Progent offers rapid online access to Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your environment using advanced remote diagnostic tools to provide quick and affordable analysis and repair of urgent network issues.
Progent provides national remote help and troubleshooting services for companies that run Sun Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum return for your IT dollar by protecting client efficiency and shortening the time charged for computer repair services. Advanced remote access utilities and experienced service specialists and engineers allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the toughest network issues.
Progent's certified wireless experts can assist your organization to evaluate the benefits of adopting Catalyst wireless controllers to manage wireless deployments of any scale. Progent can assist you to support and troubleshoot your existing Wi-Fi environment or help you plan and carry out an efficient transition from legacy Wi-Fi controllers to current models.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, install, configure, and support Internet Security and Acceleration Server on your network so that your company benefits from a highly functional and economical combination of protection, convenience, and performance.
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progentís Microsoft certified IT support professionals. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks enterprise-class availability, security and productivity.
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with resource sharing and collaboration support. Allowing efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Windows and Macintosh consulting makes it possible to offer world class assistance to companies that rely on these technologies to keep their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-managed anti-spam and virus defense services that defuse email assaults before they can breech the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, regardless of server vendor, hardware technology, or geographic location.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can help you to design and implement a cost-effective migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT support packages, medium-size organizations can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide medium-size company networks enterprise-class availability, protection and productivity.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent's webinars offer small businesses the cost savings, convenience, and flexibility of virtual seminars plus the effective pedagogic methods of seasoned instructors who utilize the latest collaboration software to reproduce real-time, interactive learning environments. Progent can provide remote training for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: MS Dynamics accounting and analytics solutions such as MS Dynamics GP (Great Plains); as well as additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified professionals have more than a decade of experience providing unified communications support for companies that range from small offices to global corporations. Progent offers economical support for all versions of Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement remote and wireless email access. Progentís Microsoft Exchange consulting services can help you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient security solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile users sharing network resources distributed across a mix of physical sites and public and private clouds.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by every consultant to every customer. The discipline of detailing and organizing service records results in more effective service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who wonít let go of the keys to the kingdom.