System Center 2016 Operations Manager is designed to ensure consistent performance and maximum availability for critical applications by providing centralized, mixed-platform tracking of physical and virtual infrastructure deployed throughout local systems and cloud environments. Progent's consulting team offers advanced online and onsite expertise to assist businesses of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer support and IT consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 migration, integration, update, and maintenance offerings include system planning, installation, project management, in-person and off-site technical support and troubleshooting, Call Center outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are on the move within campus, hospitality, health-care or other venues where management wants user endpoints that provide more control, data security and durability than is possible with the BYOD mode of workplace communications. Integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous key pieces of your Wi-Fi environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide online and onsite assistance to help you create and administer a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.
Progent provides nationwide remote technical support and troubleshooting services for companies who run macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft products. Progent's experts can provide macOS and OS X users a range of IT services including desktop support, migration to the current version of macOS from legacy versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or moving to iCloud services. Remote IT help provides maximum return for your IT budget by protecting client productivity and shortening the hours charged for network analysis and repair. Advanced remote access utilities and experienced service specialists and consultants allow Progent to solve most IT issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISM certified security professionals to help you with the most challenging system issues.
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the performance, coverage, density, expandability, security and ease of management required for transparent access between wireless and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet access points.
Progent's Cisco Meraki wireless access point experts provide remote and on-premises support to help businesses of any size to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or device.
Progent's Microsoft-certified consultants can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and based on software originally developed by Connectix, delivers the power necessary to accomplish hardware reduction, software upgrade, and server isolation tasks through virtualization technology in an enterprise-ready computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses wishing to improve ROI in software development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's skilled Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a repeatable runbook for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and patches and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and maintain a DR system based on VMware SRM.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and streamline key processes to get products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that spans from as-needed guidance to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progentís team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional background, at the forefront of network service, performing a broad variety of IT projects for an extensive mix of clients. Each Progent support professional shares a refined collection of personal best practices that are combined into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert IT capability, but also a support engineer with proven approaches for applying computer knowledge to fix real-world IT problems quickly.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
Progent can help you in all facets of your migration to Exchange 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit applications that you want to keep plus the latest 64-bit versions of applications you wish to run.
Progent provides nationwide remote phone support and consulting services for businesses that run macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's experts offer macOS and OS X clients a variety of services such as desktop support, upgrading to the most recent edition of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or migrating to iCloud services. Online network consulting provides maximum return for your information technology dollar by preserving client efficiency and limiting the time charged for network analysis and repair. Sophisticated remote support tools and skilled service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the most challenging network problems.
Progent offers comprehensive support for each step of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project planning, specification of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at client site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for customer's IT group and end users.
Progent offers cost-effective online support to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent can provide as-needed expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's Cisco-Premier network management consultants can assist you to use Cisco's network management tools alongside a selection of powerful third-party applications to create a comprehensive network management strategy in order to keep your network running smoothly, fully utilize limited resources, protect your data, recover rapidly from hardware breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources intelligently and economically as your company evolves.
Progentís certified consultants provide small and medium size businesses enterprise-level consulting services for Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and configuration automation. Configuration Manager 2007 is Microsoft's new title for the update management platform formerly known as SMS Server. Configuration Manager 2007 provides a range of enhancements to Systems Management Server including full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS 2003 or System Center Configuration Manager economically for streamlined operating system and application software deployment, security patch administration, application tracking, and software license reconciliation. Progent's consultants can also assist your company to move efficiently from Systems Management Server to Configuration Manager 2007.
Progent is one of the most expert information technology support firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize on-premises IT assets as well as cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's compensation structure is based on contribution, so just like being a freelance contractor, your income is directly tied to your work effort. Some of our consultants stress lifestyle issues and choose to work at an easy pace, using our flexible calendar to pursue individual enthusiasms such as mountain biking, car racing, skiing, surfing, travel, or sharing private time with family and acquaintances. Other consultants use the opportunity to make big bucks through hard work and extended days. Progent fully supports both ends of the spectrum and everything in between.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their market, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent can provide cost-effective remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced support for application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online classes for Office Access application development and database management.
Progent's Citrix-certified experts can assist you to assess the potential business value of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V network, and show you how you can use Citrix Essentials to enhance the performance, availability, consistency, and fault tolerance of your virtual environment while lowering the cost of resources and support and streamlining management processes.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications which you intend to retain as well as the new 64-bit editions of applications you wish to install.
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of System Center 2016, extend or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN voice communication. Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help your company to manage and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.
Progent's Microsoft engineers can provide in-depth expertise in implementing, managing and debugging all versions of Project Server and can provide a wide range of affordable remote consulting services based on proven best practices to assist businesses of any size to receive all the advantages of this leading project management solution. Support services available from Progent include solution design, software configuration and migration, strategies for secure collaboration among local and offsite users, network optimization, and specialized online training.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can streamline system administration, provide technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a plan to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up test programs to reduce the technical risk associated with migrating to Windows 2003 Server by identifying possible hardware and application compatibility problems.
Nagios and MRTG are useful, Open Source monitoring tools that operate on the Linux OS and can be deployed to analyze UNIX environments, Windows systems, or mixed-OS situations in which the Linux OS and MS Windows run side by side. The Nagios monitor lets network support engineers to monitor network services such as SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's network integration engineers can help you utilize both these programs to tune and repair your computer network.