Progent can provide cost-effective online consulting to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT system.
Progent offers special network security service bundles intended to provide larger enterprises an independent and thorough security evaluation from a team of premier security consultants. All Progent's network security evaluation packages feature a suite of procedures including automated scans from within and from beyond the network firewall, expert analysis of scanned data by certified security engineers, creation of a paper documenting the results, plus a live high-level executive outbrief and a detailed live outbrief for in-house IT engineers.
Cisco's security and remote connection technology for small businesses offer a complete range of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your business goals.
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Progent can assist you to deploy Cisco's infrastructure technology to create a solid foundation for your onsite, private cloud, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, availability, and recoverability.
Progent's Microsoft-Premier SQL consultants offer an array of support services to help small companies to plan, implement, administer, and troubleshoot Microsoft SQL 2008 systems so that they get the optimum business benefit from this state-of-the-art database management platform. In addition, Progent offers expertise for network architecture, enterprise-wide protection, and custom software programming to optimize the strategic value of your IT network.
Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing alternative that improves network availability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical application servers supported within a safe and reliable facility on a high-performance, high-availability virtual machine configured and supported by Progent's computer service professionals.
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with planning, installing, administering and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Progent's Cisco-certified CCIE network experts can assist you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent provides nationwide online phone support and consulting services for companies that run environments based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help offers optimum return for your information technology dollar by extending user productivity and limiting the time charged for network repair services. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP premier security specialists to help with the most challenging network issues.
Progent provides live remote instruction for a range of client apps and environments including Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the benefits of conventional in-person instruction, including immediate communication between students and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of multiple trainees. Available to single students or groups of all sizes, Progent's live online instruction allows the instructor to run the seminar from an online office and the students can be dispersed throughout a campus or all over the country. Live online training deploys proven learning tools like virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and targeted to specialized topics or longer in time and wider in scope.
Progent offers onsite education customized for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important applications rapidly and automatically to specified users, lower product costs and stay compliant by understanding usage profiles, enhance Windows security by improving your awareness of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully utilizing the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.
The CISA accreditation is a prestigious achievement that indicates mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional able to help businesses in the fields of information systems audit services, information technology enforcement, systems and infrastructure ROI, information technology service delivery, protection of data resources, and disaster recovery preparedness.
Lync 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications environment that permits the modern BYOD computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of desktop and handheld clients. Progent's certified Lync Server 2013 experts and network architects can assist your company to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your management staff and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent is one of the most qualified information technology support firms for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive the full benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Cisco has designed a full array of routers that includes routers built to provide the security, performance, and availability demanded by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, automate IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include network design, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Even if your business has a small network services group and a limited technology budget, your information system can still feature the same high availability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the latest system management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital network applications and hardware operating.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent wants to hire full-time, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or equivalent security credentials; and high-end system architecture consultants with experience in mobile access, wireless networking, service continuity, disaster recovery, information preservation, and server virtualization. Progent also is hiring employees who can work on our staff of desktop service technicians and remote support experts. Also, Progent is hiring experienced administrators who can operate productively in Progent's fast-paced, virtual office culture.
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service engineers provide phone help and online secure computer access to isolate and repair technical problems rapidly and affordably. The scope of IT expertise available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to qualified specialists as needed.
Progent is seeking to find full-time, results-driven Microsoft certified engineers with MCSE credentials; Cisco certified system consultants with Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security credentials; and advanced network architecture experts with a background in mobile solutions, wireless networking, service continuity, business continuity, data preservation, and VMware. Progent also is looking for employees to work on Progent's team of helpdesk service technicians and off-site support professionals. In addition, We are hiring talented administrators who can operate productively in our fast-paced, virtual office culture.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's data protection experts can assist you to design, deploy and administer a backup plan built around MSP360 Backup software to protect your IT resources hosted on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from user miscues, computer error, malicious insiders, and malware assaults like ransomware.
Progent's Microsoft consultants can help your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the output of your office staff, at-home workers, and smartphone users. Progent can also assist your company to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the collaborative functions of Microsoft Office programs, and provide online seminars and continuing support for Lync and other Microsoft technologies.
For mid-size companies looking for network support, Progent can deliver an array of alternatives including local help, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staffing, site relocation services, software development, and professional consultation. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent provides professional onsite support for solving technical problems rapidly and affordably.
Progent can assist your business to design and implement an efficient transition from a Sun Solaris-based IT environment to a network powered by MS Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to guard your data and minimize productivity discontinuity by developing an effective migration plan that protects your current assets in Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing infrastructure, migration planning and validation, MS Exchange migration support, information and application software transition, and server and mass storage transition and consolidation.
Progent's compensation structure is built on contribution, so similar to working as a freelance contractor, your earnings are directly driven by your work effort. Some of our consultants stress lifestyle issues and elect to work at an easy pace, utilizing our flexible schedule to follow individual enthusiasms like hiking, motorcycle racing, skiing, fishing, vacations, or spending private time with family and acquaintances. Other consultants take advantage of the chance to earn major dollars via hard work and long days. Progent fully encourages either side of the spectrum plus any point in the middle.
Progent practices information transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on offering high-value services where Progent has little competition. Small businesses who utilize familiar independent consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more robust, secure, and productive.
Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support to assist businesses of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or device.
If your business network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for easy management, transparent information exchange, high availability, superior performance, and tight protection. Progent's UNIX and Microsoft Windows integration support services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, in-person technical support, and Helpdesk support.
Progent's Microsoft and Cisco certified network engineers can provide expert help with a wide array of technologies and can deliver that expertise remotely nationwide or in person in select cities throughout the United States and anywhere in California. Progent offers online help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for complex network problems, as well as the the support of CISSP-accredited security consultants to assist with complex security planning and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the U.S.
Nexus series switches are intended to deliver the speed, scale, dependability, virtualization support, density, data protection and ease of management required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting services to help you to create an efficient network architecture, build test environments to validate your network design, deploy Nexus switches, define and implement effective policies, run security vulnerability assessments, set up proactive monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent can also assist you to migrate non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
Microsoft Dynamics GP/Great Plains can help you grow and manage your business more efficiently by delivering easy access to strategic data and a rapid return on investment. Microsoft Dynamics GP offers important business benefits such as its ability to extend the presence of your company, manage your financials, computerize financial operations, standardize processes throughout your business, refine inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent has 20 years of background helping small and medium-size companies to plan, deploy, optimize, manage, and debug IT networks that support teleworkers.
Cisco's {Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving wireless availability with fast auto-failover, and hardening security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent can assist organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and repair your current SCVMM environment to make sure you realize maximum business value.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.