Additional Topics of Interest

24/7 Consult Linux Online
Linux Remote Consultancy

Progent provides nationwide remote phone support and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft technology. Online network consulting provides optimum return for your information technology dollar by preserving client productivity and limiting the time charged for computer repair services. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the most difficult network issues.

iPhone patch management Professionals
Top Google Android patch management Professional

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24/7 ransomware business recovery Consulting Services
Ryuk ransomware cleanup Consultant

Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

ASA Troubleshooting
Online Consulting Cisco GTP/GPRS

Progent's Cisco CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

ProSight Email Guard Content Filtering Service Technology Professional
Email Scoring Thresholds Consultant Services

Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

Teleworker Infrastructure Professional
Offsite Workers Network Infrastructure Integration Services

Progent can assist small and medium-size businesses to plan, configure and troubleshoot the infrastructure for a remote workforce.

Google Cloud hybrid cloud solutions Consultancy
Google GCP Cloud Vision Engineers

Progent offers cost-effective remote and onsite support to help organizations of any size to move all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.

Technology Consulting Services Hornetsecurity Altaro VM Backup Disaster Recovery
Altaro VM Backup Cloud Management Computer Engineer

Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to help you to design, install, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.

Professionals Exchange 2013 eDiscovery
Open Now Exchange 2013 IT Consulting

Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements affect vital IT areas including manageability, availability, compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange 2013, design an efficient test and rollout plan, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.

Microsoft Teams management Engineer
Microsoft Teams conference bridges Professionals

Progent can help you to plan an upgrade to Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

Internet Security and Acceleration Server Consulting Services
Setup and Support ISA 2000 Server

Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company plan and implement an installation of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.

24x7 Firepower NGFW Firewalls Remote Technical Support
Firepower Firewalls Network Engineer

Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.

Network Consultants Systems Management Server
SMS Server Migration Technical Support

Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the net operational costs of managing and configuring software products by making it easier to copy system images, manage mobile devices, and operate management utilities. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and policies to manage PDAs and intelligent mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes standards, procedures and technologies to keep your IT computer system protected.

Largest Configuration Services Documentation
Service Reporting Onsite Technical Support

Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small support firms who provide scant documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support reports sent by every staff member to each client. The discipline of detailing and archiving support records allows more effective service and eliminates a variety of common problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.