Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that allow small companies with mixed- platform environments to save dramatically on the costs of capital equipment, system support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Microsoft Certified Integration Services Retail Management System MRP Reporting
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your unique business needs. Progentís Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for secure, corporate-wide resource sharing as well as interfacing with CRM programs.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth knowledge in planning and integrating cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís consulting support can help you with designing, deploying, managing, and supporting Windows Server systems that maximize the productivity of your computer system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, inventories network resources, guards against company data leakage, performs health monitoring, enables secure self service, and offers a single point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business needs. Progentís Cisco-Certified network experts support Ciscoís comprehensive line of products aimed at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Progent can provide a wide array of affordable online and onsite support services to help your business to deploy, administer, and debug workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Windows Server Essentials is a value-priced, entry-level platform that allows small organizations to transition from the older stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines both local and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to determine the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based model for your network ecosystem. Progent offers full-service project management to help you design and execute an efficient move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, technical support, and customized training.
Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure Active Directory implementation. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and increased uptime.
Progent can provide cost-effective remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar training for Access development and database management.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.
The Help Desk service model used by Progent gives small companies an affordable option to reliance on independent service individuals by offering extensive technical knowledge shared by multiple engineering groups, optional round-the-clock access to emergency help, escalation capability to appropriate experts for solving the most difficult issues, service consistency and dependability, prompt follow-up enforced by seasoned support managers, a variety of convenient mechanisms for initiating service tasks, plus a high level of process transparency enabled by ticket updates and accessible through a web-based portal.
Progent offers the support of a certified consultant with an extensive background integrating products from the major telepresence providers including Cisco, Polycom, and LifeSize and can help you to design, configure, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure consultants able to help companies of all sizes to build and troubleshoot a network that provides the performance, reliability, protection, and scalability required to accommodate your telepresence environment.
Citrix offers a comprehensive line of products that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic advantages of Citrix virtualization products and can help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
For mid-size companies who need network support, Progent can deliver an array of options such as local help, on-line assistance, off-site Call Center, round-the-clock support with remote system monitoring, temporary staff augmentation, business relocation support, software programming, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional onsite help for solving technical issues quickly and economically.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest level of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that allow small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to evolve with your growing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive line of products targeted at eliminating data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
Progent's pricing policy is to charge for online service and on-site visits by the minute. Consequently, you owe exclusively for received services. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for services provided during regular business hours. Many support firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick solutions so you will not be forced to allow simple problems to stay unaddressed.
Progent can provide one-on-one education customized for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for macOS and Mac OS X applications.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security plan and design protection into your business practices.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with government and industry security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and less downtime.
If your company operates a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can assist your entire organization in a wide array of security areas including security management practices, security architecture and strategies, access control systems and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP define the basic skills and international standards of performance that network security professionals are expected to master. These certification offer IT management the confidence that consultants who have achieved their CISM or ISSAP certification have the background and knowledge to deliver effective security management and consulting services.
For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and certified Cisco network specialists can provide a variety of network consulting services such as project planning, SOX compliance, site relocations, enterprise security, network design, on-site or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent network architect can show you how to design a multi-office information system that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Premier engineers can help major corporations design, deploy and support major rollouts of the latest releases of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.
In conducting consulting projects for enterprise clients, Progent follows a structured methodology based on specified milestones in order to achieve financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All phases are recorded to make available a detailed summary of technical services delivered and to help in downstream network maintenance.
Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, customization, education, and debugging since the platform's original release. Progent can provide high-level expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help you to plan, test, and carry out an efficient upgrade from a a legacy release to the latest edition of Dynamics GP.
Citrix XenApp Windows Application Delivery Consultants
Progent provide organizations of all sizes enterprise-class network remote or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced network service programs, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer medium-size business networks enterprise-class availability, protection and productivity.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by detecting cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize the full advantages of adding smart traffic control into their IT infrastructures. Cisco's switching technology makes it possible to enable features to make your IT network sufficiently robust to handle real-time needs, expandable to support future growth, secure enough to protect restricted information, and capable of differentiating and managing traffic flows to optimize system operations. Progent's CCIE certified engineers can help you select and integrate Catalyst switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to develop a strategic protection policy and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote services to assist your organization to plan, develop, pilot test, deploy, manage, and troubleshoot business applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent offers on-demand help to organizations looking for a quick solution to a specific issue related to Office Excel and Progent also offers comprehensive project management services for migrating or developing mission-critical application software based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the special requirements of individual users or teams.
For small and midsize businesses, computer security and regulatory compliance is too complex to stay ahead of yet too risky to ignore. The world's biggest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It looks as though there's no place to run. Progent has made it economical for small and midsize companies to implement vital security tasks successfully by offering the benefit of billable time to the closest minute with no minimum charge for online help. You can have the help of a world-class information consultant to deliver just the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security strategy.
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Progent delivers the help of Microsoft and Cisco-Premier network consulting professionals to show customers affordable ways to help companies maximize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's expert engineers can show you how to improve your information system's e-mail infrastructure, security, reliability, throughput, and IT administration.
Progent's Computer Call Center Outsourcing Support Services for PC desktop support are designed especially for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who have to operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.
Progent offers nationwide remote help and troubleshooting services for businesses who run Apple Mac environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's engineers can provide macOS and Mac OS X users a variety of IT services such as desktop support, migration to the latest version of OS X from earlier versions of Apple macOS and OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or migrating to iCloud services. Remote IT help provides maximum return for your IT budget by preserving client efficiency and shortening the time billed for computer repair services. Sophisticated online access technology and skilled technicians and engineers combine to enable Progent to solve most IT issues without squandering time and expense by traveling to your site. In most of situations your network issues can be remediated by telephone or via a combination of telephone help and online access. Progent can make available Cisco certified CCIE network experts and CISSP premier security professionals to assist you with the toughest system problems.
Cisco's security and offsite connectivity technology for small to medium sized companies represent a complete array of easy-to-administer security hardware and software to let you protect your entire network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate goals.
Altaro VM Backup software offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to move from an older edition of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment so you realize the highest possible business value.
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to gain the full benefits of bringing intelligence to their IT infrastructures. Cisco's switching technology allows you to enable features that make your network infrastructure highly robust to accommodate time-critical needs, expandable to facilitate growth, secure enough to guard confidential information, and designed for differentiating and managing all traffic to optimize system performance. Progent's CCIE certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISA certified security specialists can help you create a strategic security plan and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple sites with thousands of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of UniFi products for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are on the move within campus, warehouse, health-care or other venues where IT management wants user endpoints that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless IP phones typically demands that IT teams set up and optimize many components of your wireless environment including APs, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts offer remote and on-premises support to help you create and manage a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent provides national remote phone support and consulting services for companies that run Apple Mac networks or whose information systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's experts offer Apple macOS and OS X clients a range of services including desktop assistance, migration to the current edition of OS X from earlier versions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help offers optimum return for your information technology dollar by preserving user productivity and limiting the hours billed for network repair services. Sophisticated online access technology and skilled technicians and consultants combine to enable Progent to handle most network issues without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP premier security specialists to help you with the toughest system issues.
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, software development, and debugging support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and post-migration consulting support.
Progent's certified Windows 2000 Server experts offer computer help and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and troubleshooting offerings include system design, deployment, project management, local and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
The Progent Test and Training Lab at the QTS Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for new technologies. For Progent clients who lack sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, implement, administer, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to help you through technical bottlenecks or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and on budget.
To deliver economical IT services for small companies, Progent offers comprehensive computer outsourcing packages that offer small offices fast access to technical expertise without requiring you to recruit, train, and manage a large in-house computer support team. Progentís IT outsourcing services give you an economical way for creating a secure and robust environment for your favorite Windows office productivity applications such as Office XP and Office 2003.
Progent can help your business to design and execute a smooth transition from a Sun Solaris-based IT environment to a network based on MS Windows and capable of running Microsoft's popular office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application experts can assist you to guard your data and reduce productivity discontinuity by designing an effective migration plan that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current infrastructure, migration planning and validation, Exchange migration services, information and application porting, and server and storage system migration and economization.
Progentís high availability network consultants offer reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other non-stop networking support to show your organization design a 24x7 network for strategic applications. Progent possesses the knowledge and experience to design affordable, high-availability networks by utilizing the evolving library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a fully redundant Internet connection and intelligent network load balancing.
Progent's short-term staff augmentation services allow businesses to meet the need for IT professionals without dealing with the costs and delays that come with identifying and recruiting reliable technical help and without increasing your permanent workforce.
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, training, and troubleshooting since the platform's original release. Progent offers high-level expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, pilot, and carry out a cost-effective upgrade from a an outdated release to the latest edition of Microsoft Dynamics GP.
Progent can provide affordable online and onsite support to assist businesses to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Progent offers the expertise of a senior specialist with extensive hands-on experience installing, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management group, your ISP, and your video conferencing platform vendor to help your company increase the business value of your telepresence solution.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's ProSight portfolio of managed services are intended to provide businesses who maintain minimal in-house network administration and support teams with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight line of managed IT services include flat-rate IT maintenance costs, smart automation of routine administrative processes, continual absorption of new technology, graceful migration from older systems to current solutions, improved fit between information technology with strategic goals, guidance from veteran network consultants, and allowing management to focus on business issues instead of ever-changing information technology.
Besides offering access to Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training customized to address your particular needs. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Citrix XenApp Windows Application Delivery Services
Progent's certified wireless experts can help businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless AP solutions to provide the performance, range, capacity, expandability, security compliance and manageability needed for seamless access between wireless and wired network infrastructure. Progent offers affordable online and onsite support for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet APs.
Progentís wireless engineers can help small organizations design, select, test, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless link solutions that align best your business needs.
Progent's Sun Solaris platform consulting experts provide small and mid-size companies and developers assistance with managing and maintaining Solaris environments that run with Microsoft-powered networks. Progent offers your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent provides a variety of network service packages for small businesses. These IT outsourcing and server monitoring solutions are built around the anticipatory problem solving abilities of Operations Manager 2007, a state-of-the-art network and IT management product that tracks the reliability, throughput, and security of your network and isolates potential troubles before they can disrupt your system. With Progent's affordably priced network service packages, small organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the scope of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid configuration is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in specific tasks related to your SharePoint 2013 deployment.
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent can assist you to understand the many subscription plans offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.
Windows Enterprise Directory demands extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are skilled in designing, integrating, and supporting complex Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta version configuration objects in online Active Directory systems, and repair of failed installations of Active Directory and AD-associated applications.
Les Kent has a 35-year history of effective technology integration, business administration, marketing, and operations. He has shown a talent for developing sophisticated IT solutions during his time as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and major enterprises.
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Progent's ProSight family of managed IT services are geared to offer organizations who have minimal internal IT administration and support staffs with affordable help from world-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include fixed IT maintenance costs, automation of common management processes, continual adoption of the latest technology, graceful migration from legacy technology to current solutions, improved fit between information technology with strategic objectives, access to seasoned network experts, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering applications and services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, updates and patches and can produce reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and manage a disaster recovery system powered by VMware SRM.
Progentís consultants offer expertise in multiple disciplines related to mobile connectivity including network architecture, Activesync, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified consultants can save your company time and expense by applying their wireless experience to show you how to choose and integrate mobile access technologies that make sense for your business. Progent can also tune your network architecture so that wireless handhelds work more reliably.
Progent can help you in all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's certified Windows Server 2000 experts can provide computer help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and support offerings include system design, installation, documentation, local and off-site technical support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.