Progent offers small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security plan and select the right technologies from multiple suppliers to achieve your security goals while sticking within your budget restraints.
Progentís Microsoft certified experts provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important software rapidly and reliably to appropriate workers, lower product costs and stay compliant by determining patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including program and appliance inventory.
Progentís Cisco-Certified network experts offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's pricing model is to bill for remote service and on-site help per minute. Consequently, you owe exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in regions where Progent provides in-person support, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids large invoices for quick solutions so you will not be forced to permit less critical problems to fester.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats.
If your business has a Sun Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can help your whole enterprise in a broad array of security areas including security administration procedures, security architecture and strategies, access control systems and techniques, applications development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and CISSP define the basic competencies and international standards of knowledge that network security managers are expected to possess. These certification provide executive management the confidence that those who have earned their CISM or ISSAP certification have the experience and theory to deliver world-class security management and consulting help.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or onsite configuration and troubleshooting services to assist you to design, configure, update, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any scale or topology.
Progent can provide cost-effective online and on-premises support to assist businesses of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally managed web gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft consultants can assist you to design and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Microsoft-authorized consultants can help you evaluate the economic case for deploying Microsoft SharePoint 2007, consult with you on the most appropriate version of SharePoint Server for your circumstances, provide setup and deployment expertise, assist you to set up MS SQL Server as a supporting DBM, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, design a comprehensive security plan that includes portal technology, and deliver maintenance and Help Desk support.
Progent's Citrix-authorized engineers can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology environment and help you to enhance resource utilization, performance, security and compliance, uptime, and disaster recovery.
Cisco Nexus switches are intended to provide the throughput, scale, resilience, cloud readiness, capacity, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite consulting expertise to help your IT staff to design an optimal network architecture, build pilot systems to validate your network design, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities available for Nexus switches. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
If you have a company IT system with 10 to 50 desktop users, Progent's network outsourcing services free your company from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class technical support. By providing network support service when you require it, offering advanced knowledge for critical applications, delivering unique services such as automated server monitoring, and charging only for support you use, Progent offers you an affordable solution for optimizing the business value of your small business network. Progent is the smart way for small organizations to build and maintain a robust and secure information network and to benefit from fast access to the experienced support ordinarily available only to enterprises who can support a large in-house IT group.
VMware's NSX virtual network technology allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.
Progent's Microsoft-certified failover clustering experts can assist businesses to assess the benefits of deploying Microsoft Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to streamline the management of clustered servers.
Les Kent has a 35-year history of effective network integration, corporate management, sales, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a network architect, programmer, project manager, deployment expert, and problem solver for small businesses, new ventures, and global corporations.
If you have a company IT system with 10 to 50 desktop clients, Progent's network outsourcing services free your company from dependence on single freelance service provider while giving you cost-effective and dependable access to high-quality network support. By delivering IT consulting service when you require it, offering advanced knowledge for critical applications, delivering unique support such as 24x7 server monitoring, and billing only for services you receive, Progent gives you an affordable way for maximizing the business value of your small business information system. Progent is the smart way for small organizations to create and support a robust and secure IT network and to have fast access to the experienced support typically restricted to businesses who can afford a sizeable internal IT group.
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, zero-downtime system architecture that addresses reliability issues involving a broad array of network technologies and processes.
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your particular company requirements. Progentís Microsoft-certified support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for secure, company-wide information sharing plus integration with CRM applications.
Progent can provide the expertise of Microsoft-certified engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Cisco-certified CCIE consultants can help you to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and move smoothly from outdated appliances to modern models.
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.
Windows 8.1 is designed to run on computers from smart phones and slates to power-user desktops. A wealth of new and improved features, such as touch screen support and signature live tiles GUI, offer a broad selection of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and make sure you derive maximum business advantage from the product's many new and enhanced technologies.
With virtual servers, businesses can run multiple virtual machines on a single physical server. Virtual server technology enables businesses to gain all the benefits of server segmentation, while avoiding the costs that goes with buying extra server hardware. Virtualization is the critical technology behind private clouds, which offer major benefits including reducing the costs of capital equipment, facilities, and management while enhancing information protection, network availability, and disaster recovery. Other key server management options include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can assist you in all areas of server consolidation and administration to enable your company to cut expenses and conserve time.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to deploy, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
For custom program creation, Progent can supply software design experts to write business software in areas such as eCommerce, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Microsoft Windows Enterprise Directory demands extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Premier engineers are skilled in designing, integrating, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and repair of failed installations of AD and Active Directory-integrated programs.
For enterprise project management assistance, Progent offers the services of senior IT experts with decades of background in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise clients adhere to best practices to ensure that development or deployment projects are completed on schedule and on budget.
When conducting IT tasks for corporate customers, Progent follows a structured approach based on specified milestones in order to meet financial, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional implementation. All facets are recorded to make available a detailed summary of technical services performed and to help in downstream network support.
Progent's Microsoft certified consultants can provide remote and on-premises support services to help you to manage, support, and repair PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, remote connectivity, mobile device management, wireless network design, and 24x7 system monitoring.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support, team, create an enterprise-wide security plan, streamline network administration, assist with application development, and build and test a DR/BC plan.
Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of any size to plan, implement, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly stubborn issues, or comprehensive project management support. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Microsoft Windows Active Directory requires extensive field experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experts in designing, integrating, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in online AD environments, and fixing unsuccessful configurations of AD and Active Directory-integrated programs.
Progentís team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, at the front lines of IT support, performing a wide variety of IT tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This ensures that you get not only world-class IT skills, but also a support engineer with proven approaches for applying technical knowledge to fix real-world network problems efficiently.
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate operations.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle complex issues.
Progent wants to find fulltime, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco accredited system consultants who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and advanced network design experts with experience in mobile solutions, wireless connectivity, service continuity, workplace recovery, data protection, and VMware. Progent also seeks employees to join Progent's team of helpdesk support technicians and off-site troubleshooting professionals. In addition, We are hiring experienced administrators who can perform effectively in our high-growth, virtual office culture.
Progentís Microsoft-certified engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit desktop processing, plan an efficient migration strategy that minimizes business interruptions, and provide economical, professional remote support to assist your organization to configure 64-bit desktop operating systems and application software on your existing computers.
Progentís IT outsourcing packages offer budget-friendly network consulting for small companies. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing IT service expenses to grow in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system foundation for your critical applications based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent can provide affordable online consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Progent can provide onsite training customized for people who wish to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online classes for Mac applications.
Progent offers businesses of all sizes enterprise-class IT remote or in-person consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for companies varying in size from the small office to the global enterprise.
Progent's Computer Contact Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and full escalation options but who must operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Progentís Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server offers a common location for your workers or customers to connect to, manage, share and manipulate useful information, documents, and software and to interact with other people. SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge theyíve created in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can help you to maintain your existing SharePoint solution or migrate to the current version of SharePoint.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop environment that improves the business value of your IT network; configure XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your network managers to follow best practices to maintain XenDesktop efficiently.
Progent's CISSP-premier network security experts can assist businesses of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that protect a small office against modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile users accessing network resources spread over a mix of physical sites and public and private clouds.