Progent's Citrix experts can help you to design, install, manage, and troubleshoot a virtualized application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and support an off-site datacenter that offers high availability, advanced protection, and rapid recovery.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, deploy, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable workflow for restoring applications and services rapidly following an outage. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and administer a DR system based on VMware SRM.
Server proliferation puts pressure on network budgets and management resources. Server reduction through a virtual architecture offers lower TCO of hardware and faster ROI, more efficient utilization of physical computers, simplified operations, increased network availability, and easier management. Typical uses for virtual servers include hardware consolidation, economical hosts for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
Progent's Sun Solaris platform consulting experts provide small and mid-size companies and developers help with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of experience offers you an easy single consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help you to detect and fix a an array of network issues before they get big enough to impact productivity.
The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and broad familiarity with planning and building seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progentís consulting support can help you with planning, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Progentís IT outsourcing services for small businesses feature designing 2003 Server, .NET Server, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, fixing chronic integration problems, and creating a company-wide security plan. Progent can show you how to enhance network availability and performance with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can assist with needs assessment, resource inventory, BOM development, sourcing qualification, purchasing logistics, and professional documentation. Progentís IT outsourcing help also features training for office productivity packages such as Microsoft Office.
Progentís Cisco-Certified network consultants provide experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progentís network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android handhelds.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content delivery technology such as Cisco Content Engine. non-stop load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Citrix consultants can assist you to design, install, administer, and troubleshoot a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can help you to manage and support a remote datacenter that features high availability, advanced security, and rapid disaster recovery.
Progent's Check Point Software firewall consultants can show you how to plan, configure, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Progentís team of Microsoft and Cisco Certified experts average more than a decade of hands-on professional experience, at the forefront of network support, executing a broad variety of IT tasks for a large array of clients. Each Progent consultant shares a proven collection of individual best practices that are combined into shared best practices training that Progent teaches its support team. This ensures that you get not only world-class technical capability, but also a support engineer with proven methods for using computer knowledge to solve actual IT problems efficiently.
Progent offers national remote help and consulting services for businesses who operate networks based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online network consulting provides optimum return for your IT dollar by preserving client efficiency and shortening the time charged for network analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to solve the majority of network problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP premier security professionals to help with the most difficult system issues.
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT support packages, small businesses can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks world-class availability, protection, and performance.
Progent can assist you to plan and implement an efficient migration from a UNIX-based information system to a network powered by Windows and capable of running Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize business discontinuity by designing an efficient migration plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, transition strategy and testing, MS Exchange migration support, information and application transition, and server and storage system migration and economization.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the complete threat progression including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Progent's Microsoft and Cisco premier network engineers can provide advanced help with a wide array of technologies and can provide that expertise remotely nationwide or in person in major cities across the United States and anywhere in California. Progent offers remote support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the assistance of CISM-accredited security engineers to assist with high-level security planning and problem solving. Progent has provided remote network support to businesses in every state in the U.S.
Progent's Microsoft-certified consultants can provide in-depth support in implementing, using and debugging all versions of Project Server and can deliver a wide variety of cost-effective remote support services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include solution design, installation and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are as far as 300km away from one another. Progent's team of seasoned IT consultants can help your business to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify adherence with industry standards and regulatory requirements.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cisco has designed an extensive product line of routers including appliances built to deliver the protection, bandwidth, and reliability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the business case for migrating to SQL Server 2019 and can provide fast remote or onsite contact with consulting experts in system planning and integration, software development, database administration, and network security.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent runbook for recovering applications and services quickly following an outage. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a DR solution based on VMware SRM.
In conducting IT tasks for enterprise clients, Progent follows a structured approach driven by defined milestones so as to meet financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All phases are recorded to make available a comprehensive summary of IT services delivered and to help in ongoing network support.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your business requires.
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.
Cisco has designed an extensive array of routers that includes appliances designed to provide the security, bandwidth, and availability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Progentís Technical Response Center (TRC) provides affordable national after-hours online troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide 24x7 phone help and online secure computer access to isolate and repair network problems quickly and economically.
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also help you create and execute a comprehensive security plan that can include firewall and VPN devices and software, managed security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing network help, administration, training, and security expertise.
Progent can help you with every aspect of Microsoft Azure migration including needs analysis, prerequisites evaluation, solution design, pilot testing, implementation, centralized administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure resources.
Progent's Microsoft-Premier SQL consultants offer a range of support services to help small and midsize companies to plan, implement, manage, and troubleshoot MS SQL 2008 solutions in order to get the maximum strategic advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers assistance with network architecture, company-wide security, and custom software programming to increase the strategic value of your SQL Server 2008 investment.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Cisco-Certified network engineers can help you to run Cisco's management tools alongside a variety of powerful third-party products to create a complete network management solution in order to keep your environment running reliably, fully utilize limited resources, protect your data, revive quickly from hardware breakdown or deliberate attacks, and allow you to expand or reassign valuable resources intelligently and affordably as your business grows.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to the latest firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progentís Co-managed Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progentís Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. SharePoint Server provides a common spot for your workers or customers to connect to, organize, distribute and interact with relevant information, files, and software and to communicate with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge theyíve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint solution or upgrade to the latest version of SharePoint.
Progent offers expert help for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software licenses and equipment needed, suggested vendor sourcing, system verification at client site or at Progent's testing facility, managing temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and training for client's IT staff and end users.
Progent can assist you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent can help you to deploy Cisco's infrastructure products to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage consolidation, security and compliance, manageability, availability, and recoverability.