For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your older desktop virtualization software to the latest versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your network managers to follow best practices to maintain your XenDesktop solution effectively.


Additional Topics of Interest

Global Amazon Marketplace Web Service integration Coder
Amazon MWS integration training Contract Programming

Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

Consulting Services
SQL Server 2017 Performance Tuning IT Consulting

Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to plan and implement a smooth migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.

24-7 Setup and Support Virtual Call Desk
Co-managed Help Desk Support and Setup

Progent’s Help Desk Co-management service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

Integration Support
Microsoft Expert Exchange 2013 VoIP Outsourcing

Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped architecture. These improvements favorably impact vital IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.

Windows Server 2012 R2 Multitenancy Professional
Windows 2012R2 IT Services

Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

24/7 Engineer
SQL Server 2012 AlwaysOn Availability Groups Computer Consultants

Progent offers the support of certified engineers and experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security consultants to help you to evaluate the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

Windows 10 Cortana Engineer
Support Services Windows 10 Provisioning

Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and onsite assessment and migration support for Windows 10 available from Progent include Return on Investment analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and ongoing technical help.

Online Troubleshooting
Firepower Management Center Remote Consulting

Progent’s experienced Cisco IT security consultants provide high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security holes.

Windows and UNIX Consultant
 UNIX with Windows Technical Consultant

Progent can help you to design and implement a smooth transition from a UNIX-powered information environment to a network based on Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your information and reduce productivity disruption by designing an effective transition plan that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, migration strategy and testing, MS Exchange migration support, information and application migration, and processor and media migration and economization.




Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers without adequate internal resources to assemble proper test environments, the lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.

Engineer
Specialists

Network monitoring ordinarily entails tracking a network’s resource usage in order to identify throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS environments where Linux and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux support services provide small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.

Operations Manager Case Study
Case Study Microsoft Operations Manager

Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, after workers were impacted by them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to address server problems before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to offer small business networks enterprise-class reliability, safety and productivity.

Consulting Services ProSight Behavior-based Antivirus
Signature-matching Virus Protection Professionals

ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete threat lifecycle including filtering, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.