Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and introduces powerful innovations plus a redesigned structure. These enhancements affect vital IT areas including ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Exchange Server 2013, create an efficient test and rollout plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for workers who are on the move within office, hospitality, health-care or other venues where management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your Wi-Fi environment such as access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer remote and onsite support to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Progent offers remote and onsite consulting to assist your organization with any aspect of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and deploying a comprehensive business intelligence environment. Progent's BI consultants can assist you to maintain your current reporting system, assist you to upgrade reports from an outdated reporting platform to a current solution, and provide custom remote mentoring tailored to your specific requirements. Progent’s business reporting and analytics consultants can provide experience in all popular BI reporting and visualization tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.
Progent's certified failover clustering experts can assist businesses to evaluate the advantages of utilizing Windows Server 2012 clustering to create a powerful high-availability/disaster recovery solution, help you to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and show you how to streamline the administration of clustered servers.
The clustering technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is dramatically re-engineered to simplify the installation, configuration, and administration of clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum structure, minimization of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company assess the advantages of Windows clustering, plan and execute a deployment, educate your network support staff to administer your failover clusters, provide continuing consulting and support services, and produce and test a disaster recovery plan.
Progent's Wireless Consulting Services provide a fast, affordable way for companies of all sizes to integrate, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a repeatable process for recovering applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager.
Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large companies create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process study and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations analyze the numerous high-quality Help Desk software packages on the market and decide what packages may be too expensive, lack key features, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who need to augment their in-house Help Desk staff for special projects or to substitute for absent or incapacitated workers.
For medium-size businesses looking for IT support, Progent can deliver an array of options such as on-site service, remote support, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staffing, site relocation services, application programming, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers expert onsite help for fixing technical issues rapidly and economically.
Progent’s data center support services are intended for businesses with hardware housed at Internet Data Centers or data center colocation hosting facilities and requiring timely in-person assistance at the co-location facility as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a full array of IDC and IDC and co-location support services including network topology analysis, Windows and UNIX server installation and support, tech support for server and telecommunications networking, design and installation of non-stop configurations, defining and implementing layered security structures, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with data security requirements, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime.
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a group of network consultants based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also assist you to design and carry out a migration to the Flexential facility by providing services like designing solution configuration, specifying hardware components, system setup and testing, debugging, streamling online network management, and training your network staff.
Progent's Microsoft-Premier SQL engineers can provide an array of services to help small and midsize businesses to plan, implement, administer, and repair Microsoft SQL 2008 systems in order to receive the maximum competitive benefit from this advanced relational database technology. In addition, Progent can provide assistance with network architecture, enterprise-wide protection, and application development to optimize the business value of your SQL Server 2008 investment.
Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent's ProSight Virtual hosting services offer small businesses a range of advantages including lower capital expenditures, reductions in operational expense, better management focus, world-class protection, greater fault tolerance, and business continuity.
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
Progent can help small companies to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and post-migration technical help.
The QTS Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation site or if you are planning on migrating your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of affordable consulting services such as data center relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtualization configuration, remote monitoring, centralized system management, software programming, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab.
Citrix has developed a powerful family of products that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix technology and show you how to plan, test, implement, troubleshoot, and support Citrix solutions.
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt productivity.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of skill that information security professionals are required to master. CISM gives executive management the confidence that those who have earned their CISM credential possess the experience and capability to provide efficient security management and consulting consulting.
Professionals XenServer
Cisco Certified Small Office Computer Consulting Boston, New England, Massachusetts Phone Support Massachusetts
Progent provides three basic types of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients easy access to a dependable support group with years of experience providing phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected image as a key contributor to company productivity. Progent's target is to resolve and not simply record problems.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can help clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can offer help with Apple Mac applications. Progent can also assist your business with Apple iPhone integration and Apple iPad management, or moving to iCloud. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your company's business goals.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your business processes.
Progent can help you to plan and execute a smooth transition from a UNIX-based IT environment to a network based on Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and reduce business disruption by developing an efficient transition strategy that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing environment, migration planning and validation, Exchange migration expertise, data and application transition, and server and media transition and economization.
For advanced project management support, Progent can provide the services of senior information technology professionals with decades of experience in IT management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers follow leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help organizations of all sizes to plan, implement, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network calling. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to assist you to manage and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.
Progent's Linux support experts provide small companies and developers help with managing and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on schedule and on budget.
Progent’s certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security holes.
Cisco and Microsoft Certified Microsoft Windows 10 Evaluation Professional Windows 10 Engineers
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and users, and post-migration Call Center support services.
Nagios and MRTG are useful, Open Source monitoring tools that run under the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows networks, or multi-platform environments in which the Linux OS and Microsoft Windows coexist. Nagios allows system managers to monitor network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's system monitoring engineers can show you how to utilize both these programs to tune and troubleshoot your system.
Progent's Cisco CCIE-certified SIP infrastructure experts can help organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or onsite support to help you to migrate smoothly to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology.
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware.
Progent's temporary staff augmentation services enable organizations to meet the need for IT support personnel without incurring the expense and hassle associated with identifying and hiring reliable technical help and without increasing your full-time head count.
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following best practices.
Progent offers cost-effective remote consulting to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services covered within GIAC certification such as auditing infrastructure security mechanisms, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and system architects can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Progent's Microsoft-certified engineers can deliver low-cost online and onsite help to implement your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded email system, train your network support team and users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative consulting and technical support. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's Office Word and Microsoft 365 Word consultants can provide a broad selection of affordable remote support services to assist you to maintain your legacy Microsoft Office Word environment or assist you to migrate to a current version of Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Office Word, integrating Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and remote training tailored for your special requirements.
The cluster technology built into the Datacenter and Enterprise versions of Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and management of clusters that offer greater levels of system availability, security, performance, and flexibility. New or improved features include cluster Validation, easier setup and installation, improved cluster management, new cluster infrastructure for increased uptime, hardened security and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of failover clusters, plan and implement a deployment, train your IT staff to administer your cluster environment, provide continuing consulting and support services, and produce and validate a business continuity procedure.
Progent is convinced that a carefully architected and executed information system can be a pivotal factor for enabling any company's growth, and Progent follows this philosophy in our corporate system environment. Progent has built a fault-tolerant virtual office infrastructure that enables our in-house consultants and authorized contractors to deliver fast and efficient service, cooperate closely on challenging jobs, and gain from career and personal growth by being part of an exciting company ethos of personal drive and independence.
Progent's certified Windows 2000 Server experts offer network support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and support services include network planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent’s Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's Windows 11 experts can provide a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning, and Help Desk Call Center services.
Microsoft CRM helps small companies build profitable client relationships. Integrated Sales and Customer Service modules enable employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can configure the optimal network infrastructure, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Progent offers IT services for mid-size companies with 100 to 250 system clients. The medium size company or office has traditionally been an underserved segment of the market for IT consulting expertise. The cost structures and support delivery practices of major third-party support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose complexity and sophistication are frequently similar to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 server monitoring, significantly reduces the IT support costs of a small-medium business while providing the mid-size company with enterprise-level service from certified, world-class consultants knowledgeable in a broad array of midsized business network solutions. If your mid-sized company or small business is searching for the quality of network help appropriate for a medium size office without budgeting enterprise prices, you need Progent.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to create and implement a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and virus protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical help, administration, training, and security consulting.
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent’s Cisco-Premier network experts offer experienced PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of security, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's consultants can provide online and onsite expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco UC. Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for key workloads by providing centralized, mixed-platform tracking of IT resources installed across local systems and private and public clouds. Progent's consulting team can provide advanced online and onsite support to help organizations of any size to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can assist you to move to Operations Manager 2016 from older releases or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's Citrix-accredited consultants can help you to evaluate the business benefits of XenServer and additional Citrix platforms, and can assist you to design, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology environment and help you to optimize consolidation, performance, protection, uptime, and disaster recovery.