Additional Topics of Interest

Cisco SIP Integration Computer Engineer
Cisco CUSP Integration Services

Progent's Cisco-certified SIP integration consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or onsite support to assist companies to move efficiently to a modern unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Small Office Technology Consulting
Urgent Microsoft Expert Small Firm Online Technical Support

If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services save your business from dependence on single freelance service provider while giving you cost-effective and reliable access to enterprise-class network expertise. By delivering IT consulting service when you require it, offering advanced knowledge for critical technologies, offering value-added support such as automated network monitoring, and charging only for services you receive, Progent offers you an economical way for optimizing the productivity of your small business network. Progent is the intelligent way for small organizations to build and support a reliable and secure IT system and to have fast access to the skilled help ordinarily restricted to enterprises who can support a large internal IT organization.

Remote Consulting Shared Helpdesk
Help Desk Sharing Technical Consultant

Progent offers several essential kinds of Call Center support including Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients instant access to a dependable support resource with extensive experience providing phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to business productivity. Progent's goal is to resolve and not merely report problems.

Windows Server 2012 R2 Hyper-V Virtual Switch Support
Microsoft Certified Partner Windows Server 2012R2 Hyper-V Technical Consultant

Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security strategy, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

Contact Progent
Progent Contact

For small companies considering Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.

Consulting Services Firm Microsoft Office 2000
Microsoft Office 2000 Small Business Computer Consulting Firm

Progent imposes no startup fee and requires no retainer for services delivered during regular business hours. Progent's one-minute granularity eliminates large bills for fast fixes so you won't be forced to permit less critical problems to stay unaddressed. .

24-7 Exchange 2019 Hybrid Integation Professional
Exchange 2019 Cloud Voicemail Consulting Services

Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.

American Megatrends MegaRAC Consultant Services
Peppercon eRIC Consultants

Remote management cards give IT managers full control over a server without the requirement for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.

Professional Two-factor Authentication
Duo Two-factor Authentication Professional

Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.

Flexential Data Center Professionals
Flexential Data Center Tampa Engineer

Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a group of IT consultants based in the Tampa area, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recovery/business continuity preparedness consultants. Progent can also assist you to design and carry out a migration to the Flexential facility with services such as planning system architecture, specifying hardware components, system setup and validation, troubleshooting, setting up remote network management, and educating your IT support team.

Biggest Azure Disaster Recovery Professional
Azure hybrid cloud integration Consult

Progent can help businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the typical errors small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.

SCVMM 2016 and Nano Server Online Support Services
After Hours SCVMM 2016 and Operations Manager Online Support

System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy releases of VMM, design processes for building and deploying VMs and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.