Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, at the forefront of IT support, performing a wide range of IT projects for an extensive array of customers. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support team. This means that you get not only world-class technical skills, but also a support engineer with field-tested approaches for using technical knowledge to fix actual IT problems quickly.
Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and post-migration consulting support.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent's private cloud hosting allows small and midsize businesses to run key applications such as SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progent's private cloud to eliminate major investments in the purchase, maintenance, and operation of network hardware and data center facilities while achieving world-class levels of system reliability and physical security.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can provide onsite education customized for individuals who want to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online classes for macOS and Mac OS X application software.
Configuration Manager automates application and device provisioning at scale, centralizes security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist your organization with any aspect of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent can assist your business to understand the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that transparently combine local and cloud-based products and services.
Progent is among the most expert information technology consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the benefits of Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security solutions for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough testing and extensive work with information security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your company with all aspects of architecture security.
Progent's data protection experts can assist you to design, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file or image-based backup/restore for VMs and physical computers, works with all popular public clouds, and permits you to create a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from human miscues, system errors, ill-intentioned users, and malware assaults like ransomware. To find out more, see ProSight DPS 360 Backup solutions.
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of real-world industry experience, at the front lines of network support, executing a wide range of IT tasks for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support staff. This means that you get not only expert technical skills, but also a support engineer with field-tested methods for applying computer knowledge to solve actual IT problems rapidly.
Progent can help your organization to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize all the advantages of bringing intelligent services into their networks. Cisco's switching technology makes it possible to enable features that make your IT network highly available to handle time-critical needs, scalable to facilitate growth, safe enough to protect restricted information, and designed for differentiating and controlling traffic flows to streamline network performance. Progent's Cisco certified consultants can show you how to pick out and deploy Cisco switches that make sense for your company. Also, Progent's CISM and CISSP certified security consultants can show you how to create a strategic security policy and configure Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent's Data Center consultants can help you select high availability data centers that match the particular needs of your business. Fault tolerant Internet Data Centers are particularly appealing to small organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an in-house data center with even a minimum degree of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to get all the benefits of non-stop data centers and 24x7 colo sites by offering a full array of engineering and support services.
Progent can provide affordable remote and on-premises consulting to assist organizations of any size to migrate all or part of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and offers a easily managed web gateway that acts as a one-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can help you to design and execute test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, such as its touchscreen support and signature live tiles user interface, offer a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the operating system's many new and enhanced technologies.
Progent can help your organization to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks.
Cisco's Small Business series of APs are Linux-powered devices intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite configuration and troubleshooting services to assist you to plan, implement, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Progent's Technical Response Center offers affordable nationwide after-hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone support and remote direct computer access to troubleshoot and repair network problems quickly and economically.
If your company runs a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide range of security areas such as security management practices, security design and strategies, access control systems and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP define the basic skills and worldwide standards of performance that network security managers are expected to master. These certification offer IT management the confidence that consultants who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to offer world-class security management and engineering services.
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company more complete solutions for your information network.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage education.
Progent's Microsoft-certified consultants can deliver affordable remote and onsite help to carry out your migration to Microsoft Exchange Server 2010, produce extensive documentation of your upgraded email environment, educate your network support staff and users to get them up to speed rapidly on Exchange 2010, and provide continuing management services and engineering help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's Microsoft Certified professionals can provide world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-location Exchange installations or upgrades and can supply onsite personnel to assist enterprises with installations of Microsoft Exchange in the or any region served by Progent's consultants.
Progent's Cisco-Certified network consultants can assist you to run Cisco's management utilities alongside a variety of specialized third-party applications to create a complete network management solution to keep your network operating smoothly, conserve limited resources, guard your data, recover rapidly from hardware breakdown or malicious attacks, and enable you to add or repurpose valuable resources sensibly and economically as your business evolves.
Progent's Microsoft authorized experts offer three service programs to help mid-size and large organizations develop an efficient and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Services help organizations analyze the various top level Help Desk application programs on the market and decide which packages may be excessively expensive, miss key features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who want to reinforce their in-house Help Desk team for occasional tasks or to substitute for vacationing or indisposed personnel.
If your company is producing UNIX-based software in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to focus on your area of strategic expertise without the constant hassle of managing your business network. By using automated server monitoring and by providing remote and on-site support as your company needs it, Progent offers an economical alternative for managing an information network that features excellent reliability, security, and performance. Progent's developer support services include full-service network support outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, network monitoring, and Help Desk Call Center services.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and IT consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and support offerings include system planning, deployment, project management, in-person and off-site technical support and repair, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or onsite contact with experts in solution planning and integration, application programming, database administration, and cybersecurity.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist you to plan, install, administer, optimize, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to design and deploy hybrid environments that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security and compliance, unified management, and consistent performance for all your mobile and desktop endpoints.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a seamless intranet solution.
Progent's ProSight portfolio of managed services are designed to offer organizations who maintain small in-house network administration and support staffs with affordable access to world-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of common administrative processes, continual adoption of new information technology, graceful migration from legacy systems to modern solutions, improved alignment of information technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business issues rather than ever-changing information technology.
Progent's data protection experts can help your company to design, implement and debug a backup/restore solution based on MSP360 software. MSP360 enables file or image backup/restore for VMs and physical machines, works with all popular public clouds, and permits businesses to create a data protection solution with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss caused by human mistakes, system errors, ill-intentioned insiders, and external assaults such as ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or customers to connect to, manage, share and interact with relevant data, files, and applications and to interact with one another. It allows faster and more intelligent decisions, more effective access across groups and more economical business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they've developed in a way that makes data convenient to find, download and re-use.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by reducing the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening data security by identifying threats and analyzing network traffic according to user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT expenses and improve availability.
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits a BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and future plans, deploy Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Progent is convinced that a carefully architected and implemented information system can be a pivotal piece for accelerating any firm's growth, and we follow this belief in our own network infrastructure. Progent has built a zero-downtime virtual office infrastructure that allows our staff consultants and authorized contractors to deliver fast and effective service, collaborate closely on challenging projects, and experience career and personal growth from acting as a member of a dynamic company ethos of personal drive and freedom.
Les Kent has a 35-year track record of successful network integration, corporate administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and global corporations.
Progent's fault tolerant system experts offer reliability consulting, disaster recovery planning, system load balancing, non-stop interoffice access, 24x7 Internet architecture design, fault-tolerant data center services, and other non-stop networking support to help your company integrate a 24x7 network for strategic applications. Progent has the background to design economical, fault-tolerant networks by utilizing the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent network load balancing.
Microsoft Windows 8.1 is designed to run on computers from smartphones and slates to engineering workstations. A wealth of innovative features, such as its touchscreen interface and signature live tiles user interface, offer a broad selection of benefits for organizations who know how to exploit them. Progent's Windows experts can assist bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive value from the product's many new and enhanced technologies.
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional experience, at the forefront of network service, performing a broad range of technical tasks for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested approaches for applying technical knowledge to solve actual IT problems quickly.
Progent offers advanced online consulting support to help companies connect their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid network models that combine physical resources as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 20 years of experience providing advanced consulting support online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and troubleshooting services to help your organization to plan, install, manage, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also help you to plan and implement hybrid networks that combine on-premises and cloud-hosted resources and that provide seamless connectivity, enhanced security and compliance, unified management, and consistent performance for all your mobile and desktop endpoints.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact your business.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Progent's Cisco Jabber consultants offer remote or on-premises expertise to help organizations of any size to plan, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the products, technologies and services that go into building a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Progent's Microsoft-certified experts can deliver a variety of technical services to help organizations of any size to deploy, administer, and support environments that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help create testing environments to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects following proven methodologies.
Progent's Microsoft engineers can provide advanced support in implementing, managing and debugging any edition of Project Server and can deliver a broad variety of cost-effective remote consulting services based on proven best practices to assist organizations of any size to receive all the benefits of this powerful project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized online training.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, and web caching platform for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you design, rationalize, pilot, install, customize and manage the any edition of ISA Server 2006 on your network.
Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid network models that combine on-premises resources as well as one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background providing advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 such as cloud and hybrid integration, mobile device management, at-home workforce connectivity, security and compliance, automated provisioning, and Help Desk Call Center support services.
Progent's Sun Solaris platform consulting services offer small businesses and software developers support for managing and supporting Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent can provide the support of an accredited engineer with an extensive background integrating products from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or maintain a video conferencing solution that protects your current investment and maximizes the business value of your IT system. Progent also offers the services of infrastructure consultants who can assist companies of any size to create and troubleshoot a network that provides the speed, reliability, security, and scalability required to accommodate your telepresence solution.
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX 500 or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent can provide affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication tools and Oracle Database Resource Manage.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
Progent can assist your company to design and implement an efficient transition from a UNIX-powered IT environment to a network based on MS Windows and suited for running Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your information and minimize productivity disruption by developing an efficient migration strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of current environment, transition strategy and testing, Exchange migration services, data and application migration, and processor and storage transition and economization.
Progent offers a selection of network support packages for small businesses. These IT outsourcing and network monitoring services are based on the proactive problem solving capabilities of Microsoft Operations Manager 2007, a next-generation server and IT support software platform that tracks the availability, performance, and security of your network and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced IT service packages, small businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Progent can provide affordable online support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent offers occasional support to assist you to resolve complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS platform on time and within budget.
Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.