Progent's Cisco-certified SIP integration consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or onsite support to assist companies to move efficiently to a modern unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services save your business from dependence on single freelance service provider while giving you cost-effective and reliable access to enterprise-class network expertise. By delivering IT consulting service when you require it, offering advanced knowledge for critical technologies, offering value-added support such as automated network monitoring, and charging only for services you receive, Progent offers you an economical way for optimizing the productivity of your small business network. Progent is the intelligent way for small organizations to build and support a reliable and secure IT system and to have fast access to the skilled help ordinarily restricted to enterprises who can support a large internal IT organization.
Progent offers several essential kinds of Call Center support including Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients instant access to a dependable support resource with extensive experience providing phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to business productivity. Progent's goal is to resolve and not merely report problems.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security strategy, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent imposes no startup fee and requires no retainer for services delivered during regular business hours. Progent's one-minute granularity eliminates large bills for fast fixes so you won't be forced to permit less critical problems to stay unaddressed.
Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Remote management cards give IT managers full control over a server without the requirement for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a group of IT consultants based in the Tampa area, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recovery/business continuity preparedness consultants. Progent can also assist you to design and carry out a migration to the Flexential facility with services such as planning system architecture, specifying hardware components, system setup and validation, troubleshooting, setting up remote network management, and educating your IT support team.
Progent can help businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the typical errors small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy releases of VMM, design processes for building and deploying VMs and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
In performing consulting projects for corporate customers, Progent follows a structured approach based on defined milestones so as to meet financial, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a comprehensive description of IT services delivered and to help in ongoing system maintenance.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate firewalls to safeguard your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Progent offers Windows Cluster Server consulting to help your business deploy high availability server clusters that can provide 100% uptime. Clustered Windows servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By assisting you t create fault-tolerant server clustering environments based on Microsoft Windows Server Cluster 2003, Progent's Premier Windows experts ensure that your fault-tolerant clustered servers are configured to optimize the competitive advantage of your information system.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2007 support, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2000 Servers and can streamline network management, provide technical support and repair, and strengthen security. Progent can also help you create, justify, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up pilot programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and software compatibility issues.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, system support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small and midsize companies a variety of cost-effective alternatives for backing up and recovering vital workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small company information systems to create an advanced state of fault tolerance and business continuity capability at an affordable price.
Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help your organization build and maintain a Cisco Wi-Fi IP phone solution by delivering services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Progent's Microsoft-certified consulting experts can assist you to determine the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying administration, and integrating your vital communications platforms.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that need network service with the responsiveness associated with with small organizations but which includes professional client interaction, complete documentation, and adherence to corporate IT protocols. If your enterprise has a branch office located anywhere in or any region covered by Progent's consultants, Progent can offer a wide array of in-person and off-site IT consulting services and system architecture assistance.
Progent can deliver a wide array of cost-effective support services to help your company to install, configure, repair, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for individual machines or notebooks or work with your business to plan and carry out a large-scale rollout of new or revised operating system platforms and applications. Progent can also provide engineers and technical workers to assist you to plan for and implement an office move or consolidation designed to cause the least possible disruption of your business.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Progent can deliver a wide array of economical online and onsite support services to help your business to deploy, administer, and debug workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Citrix offers a powerful line of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business advantages of Citrix virtualization products and help you design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Fortinet next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet FortiGate security appliances to safeguard your IT resources at the network edge, within the data center core, at branches, and in the cloud.
Progent's certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent is among the most expert information technology support firms for creating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
If your company has a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISA and CISSP-premier security specialists can assist your entire organization in a wide array of security topics including security administration procedures, security architecture and strategies, connection management systems and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and business continuity planning. CISM and ISSAP define the core skills and worldwide standards of knowledge that network security managers are required to possess. These certification offer executive management the assurance that those who have achieved their CISM or ISSAP certification have the background and knowledge to deliver effective security management and engineering services.
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that maximizes the strategic impact of your IT network; integrate XenDesktop technology with your servers, end-user devices, and peripherals; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.
SQL Server 2016 offers significant enhancements in performance, scale, security, availability, mobile computing integration, plus integrated BI. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist businesses of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent can provide the part-time assistance of a seasoned CIO to provide a broad perspective to help your company pick and maintain IT technology to meet your present needs and that can serve as a solid foundation for your growth. Progent's temporary Chief Information Officer services provide economic leverage to companies who want to maximize the benefits from their IT investment but who are unable or hesitant to take on another executive-level manager to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major operating systems and networking technologies plus a wide range and business software, Progent is in an ideal situation to provide unbiased advice as well as advanced technical support for building and maintaining IT systems that match the special needs of your organization.
ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with government and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent has been delivering SharePoint support since the initial product was published over two decades ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 migration.
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining email systems for clients in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system offers security, fault tolerance, easy access for off-site and mobile users, time-saving management tools, and productive integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size companies to migrate to Exchange 2016 or Exchange 2013 Server.