Server Management Technology and Service
Citrix XenServer Server Virtualization Expertise
Additional Topics of Interest
Extended Help Desk IT Consultant
Shared Help Desk Ticketing Specialists
Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Remote Support Migrations
Remote System Consulting Services Kentucky
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours online help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide 24x7 phone help and online secure network access to troubleshoot and resolve network problems quickly and economically.
Emergency Office 365 Publisher Integration Help and Support
Office 365 Skype for Business Integration Onsite Technical Support
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid networks that transparently combine local and cloud resources.
Cisco VoIP Tech Support
Cisco Certified CCIE Expert
Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Office Word desktop Consultant Services
Remote Office Word 2019 Professional
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote support services to assist you to manage and troubleshoot your legacy Microsoft Word solution or help you to upgrade to a newer version of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different versions of Word, integrating Office Word with other Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training sessions tailored for individuals or groups.
Amazon AWS hybrid cloud solutions Consultant
Consulting Amazon AWS hybrid cloud solutions
Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine local IT assets as well as one or more public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience providing advanced consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
24-7 Technical Consultant Windows, Linux, UNIX, Solaris
Windows and Linux Network Consulting
If your office network combines Linux technology platforms with MS Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and strong protection. Progent's Linux and MS Windows integration assistance offerings feature network architecture configuration and service, support for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Firesight Computer Consulting
Technology Consulting Services Firepower Services
The new ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Help Desk Process Online Technical Support
Help Desk Call Center Technical Support
The Contact Center support model adopted by Progent offers small and midsize companies an efficient option to dependence on independent consultants by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock access to emergency help, fast escalation to appropriate experts for solving even the most intractable issues, service consistency and reliability, quick follow through enforced by seasoned support administrators, a selection of convenient mechanisms for initiating support jobs, and excellent process transparency made possible by ticket tracking and available via a web portal.
ISR 900 router Remote Consulting
CRS Core Router Technical Consultant
Cisco has designed a full array of routers that includes routers designed to provide the protection, bandwidth, and reliability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you support new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
An index of content::
Short Term IT Staffing Technical Support
Immediate Staffing Services Outsourcing
Progent's short-term staff augmentation services allow businesses to respond to the need for IT professionals without incurring the expense and hassle that come with vetting and recruiting reliable technical workers and without increasing your full-time workforce.
Microsoft Expert DotNET Web Application Reporting
ASP.NET Core Development
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and at low cost.
Design Amazon Web Services hybrid cloud solutions
Amazon AWS cloud services integration Development Companies
Progent can provide affordable online support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
CISSP Certified Cybersecurity Auditor Consulting
CISSP Certified Cybersecurity Professional
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can help implement efficient security solutions that protect a small business against advanced threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.
Conti ransomware hot line Specialists
Consult ransomware data recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Consultants ransomware cleanup and restore
Specialists Conti ransomware recovery
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Award Winning Specialists Windows 2000 Server
Windows Server 2000 Upgrading
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2000 Servers and can streamline network management, offer technical support and repair, and enhance security. Progent can also help you design, justify, and execute a plan to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in designing pilot installations to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility problems.
Exchange 2016 Compliance Search On-site Technical Support
Exchange 2016 Collaboration Remote Support
Progent can assist you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Ubiquiti UniFi XG Security Gateway Professional
Professionals Ubiquiti Security Gateway
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances installed throughout multiple venues with thousands of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless consultants who can assist your organization to assess the value of Ubiquiti's UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi ecosystem.
Top Small Business Installation
Small Business IT Consulting
For small companies considering Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.
24-7 System Center 2016 Virtual Machine Manager Remote Support
After Hours Microsoft Certified System Center 2016 and VMware Integration IT Services
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT service programs, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company information systems world-class availability, protection, and performance.
Microsoft 365 Planning On-site Support
Microsoft 365 Migration On-site Technical Support
Progent can help you to understand the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid networks that transparently integrate local and cloud-based products and services.
Upgrading SQL Server 2008
MS SQL Server Integration Companies
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
Egregor ransomware recovery Specialist
ransomware removal and restore Consultant
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Cisco ASA Firewall with Firepower Computer Consulting
Cisco ASA Firewall AVC Configuration Consultant Services
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Wi-Fi 6 Wireless Site Survey Remote Technical Support
Engineer Remote Wireless Site Survey
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a wireless solution that has the coverage, performance, capacity, data protection, and hand-off capability your company requires.
Exchange 2003 Troubleshooting
24-Hour Exchange Server Integration Services
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email solutions for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system offers security, high uptime, easy connectivity for remote and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 20000 Server. Progent can also help small or medium companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Integration Services Windows Server 2016 Stretch Clusters
Windows Server 2016 Scale Out Clusters Network Consultant
Progent's certified IT experts offer Windows Server 2016 integration consulting services to help organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Catalyst Wi-Fi 6 WAP Professional
Cisco EWC for Catalyst 9100 AP Network Consulting
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP consultants can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Windows 2000 Server Computer Consultant
Windows 2000 Technical Support Services
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support services include network design, deployment, project management, local and remote technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Computer Support Firms Montana
Award Winning Alaska Technical Support Outsource
If your company does not need emergency online support but expects to need assistance with your network soon, you can save time and money and ensure that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
After Hours ProSight Email Guard Content Filtering Service Consulting
Email Virus Signature Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Amazon hybrid cloud solutions Reports
Amazon AWS enterprise hybrid cloud solutions Developer Firms
Progent can provide affordable online consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent offers occasional support to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Egregor ransomware recovery Services
Avaddon ransomware recovery Consultancy
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Consultant ransomware cleanup and recovery
Spora ransomware recovery Consulting Services
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Cisco Management Computer Network Specialists
Cisco Access Point Computer Specialists
Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE experts can connect to your network via powerful remote diagnostic tools to deliver fast and affordable troubleshooting and repair of urgent network infrastructure issues.
Windows Desktop Simulation on macOS Network Engineer
Remote Desktop Connection for Apple Mac Computer Consultants
For businesses with a combination of Mac and Microsoft Windows computers, there are two popular alternatives for running Windows-dependent applications on an Apple Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you are able to run Windows software locally. Progent's Mac technology support experts can help you to maintain these solutions for using Windows programs on your Macs and can also help your organization to assess and configure other products for Windows platform emulation.
24-7 Aironet 802.11ac Access Point Online Support Services
Cisco Prime Infrastructure Technology Consulting Services
Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises integration and troubleshooting support to help your organization to design, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and expected workloads.
Microsoft Firewall Online Consulting
Microsoft Proxy Server Professionals
Progent's Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and inside sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help you to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
MOM 2007 Technical Support
Microsoft System Center Operations Manager IT Consulting
Even if your company has a small computer support group and a limited technology budget, your information system can still have the same high reliability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware up and running.
Exchange 2019 Hybrid Deployment On-site Technical Support
Immediate Exchange 2019 MCDB Cache Specialists
Progent can assist you in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Dynamics GP/Great Plains Support Outsourcing
Dynamics GP Great Plains Software Remote Consulting
Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP so that you retain your information, improve your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity disruption by creating and following a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Predictive Wi-Fi Site Modeling Outsourcing
Wi-Fi Site Survey Online Support Services
Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and hand-off ability your business needs. Wireless survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises site survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.
Dynamics NAV Technology Consulting
Integration Companies Dynamics NAV ERP
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations, capacity planning, procurement, sales, supply chain management, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help your organization to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-hosted, onsite, or hybrid deployment model.
Professionals 64-bit Computing
64-bit Computing Engineer
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs which you intend to keep plus the latest 64-bit editions of applications you wish to run.
Best Practices Small Office Computer Consulting
Immediate Problem Escalation Through Teamwork Repairing
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry background, at the forefront of IT service, performing a broad variety of technical projects for an extensive array of clients. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting staff. This ensures that you get not only world-class technical help, but also a consultant with field-tested approaches for applying computer knowledge to repair real-world network problems rapidly.
Windows Server 2003 Services
Windows Server 2003 Consulting Services
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with planning, installing, managing and supporting sophisticated IT applications based on Windows Server, and can streamline your migration from Windows 2000 or Windows NT.
Remote Engineers Windows 8
Technical Support Organization Windows 8.1 BitLocker
Windows 8.1 is designed to power computers ranging from smart phones and tablets to engineering workstations. An abundance of innovative features, including its touchscreen interface and signature tile GUI, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist bring your business up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive advantage from the operating system's many technical enhancements.
On-site Support MSP360 B2 Backup Storage
MSP360 Desktop Backup Consultants
Progent can assist you to design, deploy and debug a backup solution based on MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical machines, supports all popular public clouds, and allows businesses to create a backup ecosystem with a low RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from user mistakes, computer glitches, malicious users, and malware attacks like ransomware.
Integration Services Teleworker Solutions
Consultant Telecommuting
Progent has 20 years of background helping small and medium-size businesses to plan, deploy, tune, manage, and debug computer networks that incorporate teleworkers.
Ubiquiti's U6 Lite WiFi access points Consultant Services
Emergency Ubiquiti UAP-AC WiFi access point Consulting
Progent offers quick access to the expertise of seasoned wireless consultants who can assist organizations to determine the benefits of Ubiquiti UniFi wireless APs for your business and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place UniFi wireless access points for optimal coverage and performance.
Server Monitoring Online Support
24x7 Network Configuration
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a degree of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help your company to identify and resolve a an array of IT network problems before they get big enough to disrupt your business.
System Center 2016 Azure Integration Integration Services
System Center 2016 and Linux Integration Network Consultants
Small to middle size businesses can now get all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service programs, small businesses can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, protection, and productivity.
IT Consultants Windows 11 Installation
Windows 11 Consult
Progent's Windows 11 consulting experts offer a range of services for Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated provisioning, and Help Desk services.
Small Office Network IT Consultants
Small Company On-site Technical Support
If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from dependence on single independent consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering IT support help when you need it, providing specialized expertise for critical applications, delivering value-added support such as automated network monitoring, and charging only for support you use, Progent gives you an economical way for maximizing the productivity of your small business network. Progent is the intelligent way for small organizations to build and maintain a reliable and secure IT system and to benefit from fast access to the experienced support typically available only to businesses who are able to support a large in-house IT organization.
Shared Service Desk Specialists
Virtual Helpdesk Computer Consulting
Progent's Microsoft certified Consultants offer three service programs to help medium-size and large businesses develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations sift through the various high-quality Help Desk application programs available and determine what products might be excessively expensive, lack key features, or align badly with your organization's corporate culture. Progent also offers temporary staffing for companies who need to augment their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.
Services ProSight Private Cloud Hosting Services
ProSight Hosting for Virtual Servers Consultancy
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that gives the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital investments, system support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Check Point UTM-1 Edge Security Audit Services
Check Point NGX VPN Security Audit Services
Progent's Check Point firewall consultants can show you how to plan, deploy, and administer firewall environments built around Check Point NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
SentinelOne Next Generation Endpoint Protection Technology Professional
SentinelOne Singularity Complete Reseller Specialist
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
QTS Colocation Center Consultant
QTS Sacramento Internet Data Center Consultancy
The QTS Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation site or if your business is considering migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of affordable services that include data center migration, system deployment and updates, infrastructure optimization, comprehensive project management, virtualization expertise, remote monitoring, centralized network administration, application development, disaster recovery/business continuity planning, security evaluation, and the use of the Progent Test Lab.
After Hours Technical Consultant Microsoft 365 Single Sign On
Microsoft 365 authentication IT Services
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Microsoft Windows 11 Snap Layouts Consultants
Microsoft Windows 11 Snap Layouts Professional
Progent's Microsoft-certified Windows 11 experts can provide an array of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, at-home workforce access, security and compliance, streamlined deployment, and Help Desk support.
Meraki Switch Network Consultants
Meraki Switch Topology Computer Consultant
Cisco's Meraki line of switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to help your company to design and deploy a productive network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to ensure security and compliance, create and test a disaster recovery plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.
Skype for Business and Active Directory Specialist
Professional Skype for Business VoIP
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications experts offer online and onsite support services to help your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Biggest Firewall Configuration Palo Alto Networks PA-3000 Series Firewalls
Cybersecurity Group Palo Alto Networks PA-3400 Series Firewalls
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a modern security solution that spans your on-premises and cloud assets and guards all users at any location with any device.
24 Hour Exchange 2019 Support and Setup
Exchange 2019 Configuration Support
Progent can assist your organization in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
24x7 2800 ISR Router Network Consulting
Catalyst 8000 router Online Help
Cisco has designed an extensive array of routers including routers built to deliver the security, performance, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
IP Communications Support Services
Voice Over IP Phones Remote Support Services
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
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