Additional Topics of Interest

Onsite Technical Support Microsoft Exchange 2016 Migration
Microsoft Exchange 2016 Upgrade Online Troubleshooting

Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

Network Consulting ISA 2004 Server
MCSE Expert Certified Network Engineer Microsoft ISA Server

Progent's Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

ISA 2004 Firewall Support and Setup
ISA 2004 Support Services

Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business needs.

Shared Computer Support Help Desk Support Services
Onsite Technical Support Shared Network Support Help Desk

Progent's Standard Help Desk Services provide a complete solution that handles all aspects of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging problems.

Professional Windows, UNIX, Solaris
Integration Support Windows and Solaris

Progent's UNIX platform support experts provide small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you a convenient one-stop source to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

LifeSize 220 Series Telepresence Services
Video Conferencing Online Troubleshooting

Progent can provide the services of an accredited consultant with expertise integrating technology from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to plan, install, expand, or troubleshoot a telepresence solution that protects your investment and optimizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers able to assist businesses of any size to create and troubleshoot a communications network that provides the speed, dependability, protection, and scalability required to support your video conferencing/telepresence environment.

Biggest Microsoft Financial Software Remote Support
Emergency Dynamics GP/Great Plains Features Computer Consultant

Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you can license only the functions you currently require, with the option to expand clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.

WiFi 6/6E Integration Services
802.11ac Wi-Fi Network Remote Technical Support

Progent can help you design, deploy, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend sensible products, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless network security plan that is well integrated with the security strategy for your entire corporate network.

SharePoint 2013 Office Web Apps Server Computer Consultant
IT Consulting SharePoint Server 2013

Progent has been providing SharePoint support since the initial product was released over 20 years ago, and Progent has the scope of technical know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide whether an on-premises, online or hybrid configuration is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in specific jobs related to your SharePoint 2013 deployment.

After Hours Support and Integration Cisco VoIP Phones and Unified CM
Cisco VoIP Phones and Jabber Consultant Services

Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

UNIX Upgrade Consultants
24 Hour Solaris-Windows Migration Consultants

Progent can assist your business to design and implement an efficient migration from a Solaris-powered IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application experts can help you preserve your data and reduce productivity disruption by developing an effective migration plan that preserves your current investments in Sun Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, migration planning and testing, MS Exchange migration support, data and application software porting, and server and storage transition and consolidation.

CISM Security Security Specialist Microsoft Windows Server Essentials
Windows Server Essentials Backup Specialist

Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management support so you can design and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.