Clarksville, TN Online Support from Certified Computer Service Professionals
Progent's network technical support services can deliver your Clarksville, TN company budget-friendly and dependable support from Microsoft and Cisco certified network engineers. By delivering network support help when you need it, offering specialized knowledge for key applications, offering unique support such as automated server monitoring, and billing only for services you receive, Progent gives your Clarksville, Tennessee business an economical solution for maximizing the productivity of small-scale business networks. If you have an on-premises system, connect to cloud infrastructure, or have a hybrid cloud-and-local network, Progent is the smart way for organizations and local governments to create and manage a robust and safe IT system and to benefit from quick availability of the seasoned support ordinarily available only to enterprises who can set up a large in-house information technology group.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to reinforce the subject matter expertise of your in-house IT service personnel. This can cut costs and minimize technical risks for big IT initiatives like software development, disaster recovery planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also offer access to accredited experts to assist your business to design and implement your cloud strategy.

Key IT Areas Supported by Progent for Office Networks in Clarksville, Tennessee
Progent's team of industry certified consultants provides support for virtually all facets of information systems deployed by businesses of all sizes. Practice areas supported by Progent in and around Clarksville include:

Support Delivery Options for Clarksville, Tennessee Companies
Progent offers a variety of alternatives for providing small companies and local governments with affordable IT services for troubleshooting, consulting, and network administration. Progent's model for providing IT support services is built on the Help Desk operational structure common to larger IT support organizations. Progent's Help Desk Call Center Support Mechanism ensures fast support, thorough activity documentation, dependable follow-up, and strict expense control for an array of network support delivery modes that include online repairs, onsite support, and high-end consulting.

  • Online Support
    Progent's Technical Response Center offers urgent and scheduled remote service for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's seasoned support experts can assist clients to troubleshoot and fix network issues without the cost or delay of travel for onsite support visits. The experience of Progent's IT engineers makes it possible to handle most IT issues rapidly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-based registration procedure for new clients to accommodate emergency situations and Progent bills per minute with zero sign-up fees or time minimums, so you pay only for the assistance you get. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn more information about Progent's online computer troubleshooting services.

  • Onsite Support
    Progent provides on-site computer assistance for signed-up customers in larger cities in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's online support experts to deliver small and midsize companies the best of both worlds: hands-on service technicians when you need them as well as the remote help of Progent's seasoned team of network consultants, security specialists, and business application developers. The wait time for on-site support calls is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Learn more details concerning how to sign up for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems. for more information, see Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's Help Desk sharing services allow your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the top professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and metrics. For details, visit Progent's Help Desk Co-management services.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of world-class consultants who can provide assistance with vital technologies such as Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, network protection engineering, high availability network design, virtualization solutions, plus integration, customization and training for business applications such as financials, operations, management reporting, sales automation, and office productivity software. Progent can provide assistance with one-time projects such as site relocations and massive software upgrades, longer term projects like upgrading a legacy ERP platform to a modern MS Dynamics or Dynamics 365 package, database software programming and DBA support, and web development, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and network administration, or emergency services like data restoration and virus removal.

  • Infrastructure Expertise for Teleworkers
    Progent can help small and mid-size companies to design, set up and troubleshoot the infrastructure for a remote workforce. Areas of infrastructure for which Progent's experts offer support include secure and efficient VPN connectivity, Virtual Desktop Infrastructure platforms, router configuration, Wi-Fi LAN design and deployment, and robust Internet connections. For details about Progent's infrastructure expertise for a remote workforce, go to infrastructure guidance for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting services for the entirety of a small or midsize company's production servers in an environment that not only delivers the top level of dependability and extensibility but that is in addition simple for clients to migrate to a different service provider or to bring in-house whenever your business situation warrants it. Progent's Private Cloud hosting service is built around mature virtualization technologies that allow businesses with mixed environments to save dramatically on the expense of hardware, system support, and IT administration while getting world-class reliability and an unparalleled level of vendor independence. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed service, can support the multi- platform and loosely standardized networks typical of smaller businesses, and retains ownership of the software in the client's possession so that migrating to a different virtualized system is fast, safe, and affordable. This avoids becoming a captive to a specific hosting provider while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent offers advanced online consulting services to help companies of any size integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that combine on-premises resources as well as cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure planning and deployment services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has over two decades of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack progression including protection, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that need critical updates, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top information security companies to deliver centralized control and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your Progent consultant so all potential problems can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you�re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both versions also include a year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with information security requirements, more efficient utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is designed to help assess your organization's preparedness either to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup/recovery environment that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the core system software and office productivity applications used by most small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also offers help for an increasingly sophisticated array of network products including PIX and ASA firewalls, routers and switches, voice-over-IP options, and wireless access. Furthermore, Progent's CISSP-Premier security consultants, CISM-qualified security engineers, CISA-qualified security audit consultants and GIAC-certified information assurance professionals can provide a company-wide perspective on network security and can assist with complex security projects such as SIEM solutions to help enterprises meet business standards and government mandates for network data security and incident reporting.

The scope and size of Progent's engineering staff bring a powerful set of benefits to clients wishing to increase the productivity of their IT system within a realistic budget. These advantages include:

  • Best Industry Practices
    Progents staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry background, in the trenches of IT service, performing a broad range of IT tasks for a large array of customers. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical skills, but also a support engineer with proven methods for fixing actual network problems efficiently. Learn additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing model is to bill for online support and on-site visits per minute. Consequently, you are charged just for received services. Progent does not demand a higher rate for off-hours or urgent support, and Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no startup charge and asks no retainer for support services provided during regular business hours. Many service firms demand substantial minimum payments or bill in increments of a quarter hour or more. Progent's small pricing granularity avoids big invoices for quick repairs. An additional benefit of by-the-minute pricing is that your company are not tempted to permit simple issues to fester until they become big problems. Read additional information concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of IT Support
    Progent has created a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local support firms who provide minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation sent by each consultant to every client. The practice of detailing and organizing service records allows more effective service and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who wont let go of the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent faces little competition. Small companies who work with independent service providers or who employ internal support staffs gain when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient. Learn more details concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Clarksville, Tennessee company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Assistance
For fast remote support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Progent's Power BI consultants can help your business to design, deploy, maintain, enhance or debug your Power BI solution. Progent's database experts can help you to prep your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud, or hybrid network model for Power BI.

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    Progent's network professionals can help you evaluate the potential advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your production applications, assess your network architecture for optimal performance with virtual server technology, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and test business continuity processes that maximize system uptime, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk outsourcing.

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  • BackupAssist Consulting
    Cisco Experts Backup Professional

    Progent offers economical remote support from IT engineers skilled in a broad array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent offers help for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help you to install, upgrade, or troubleshoot data backup solutions for a variety of topologies including on-premises, remote, cloud, or hybrid.

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    Consult ProSight Spam Filtering Services

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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  • Datacenter Monitoring Remote Troubleshooting
    Microsoft SCOM 2012 Computer Consultant

    Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical problems detected by SCOM 2012.

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    LifeSize 220 Series Telepresence Technology Professional

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    VMware Server Virtualization Consulting

    Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

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  • Exchange 2016 Upgrade Help and Support
    Exchange Server 2016 Upgrade Online Support

    Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

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  • Emergency ISSAP Auditor
    Security Architecture Specialists

    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough testing and extensive experience with information security design. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all aspects of architecture security.

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    With virtual server technology, companies are able to operate multiple virtual machines on a single actual server. Virtualization technology allows IT organizations to enjoy all the advantages of server isolation, but without the costs associated with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which provide major benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing data protection, system availability, and recoverability. Other key server management options include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can help you with all aspects of server consolidation and administration to enable your company to cut costs and conserve time.

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    Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent offers a variety RMM solutions available as economical services created to help you to detect and fix a an array of network problems before they get big enough to disrupt productivity.

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    Progent's Meraki Wi-Fi access point consultants provide remote and onsite support to help businesses of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.

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    For answers to common enquiries about becoming employed by Progent, see Consulting at Progent FAQs.

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    Microsoft Dynamics GP/Great Plains can help you grow and control your business better by offering deep availability of strategic information and a rapid ROI. Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the reach of your company, manage your accounting, computerize financial operations, unify processes across your business, refine inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the benefits of your Dynamics GP/Great Plains business management system.

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    System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad variety of online support services to assist you to design, program, test, install, manage, and troubleshoot business applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide as-needed help to clients who need a quick solution to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individual users or teams.

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    Progent's Experts Group provides support in important areas such as Apple OS networking and programs; Support for Linux-based, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web, electronic business, EDI, and customer portal development and integration; DBM support and performance consulting; Management intelligence consulting; and Telecom architecture consulting.

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