Expert Remote Support for Clarksville, Tennessee Small Business Computers from Certified Engineers
Small businesses have traditionally been overlooked by large IT service firms. Many small companies permit themselves to become overly reliant on freelance engineers or small support organizations who lack the bandwidth or broad knowledge to react quickly or effectively to technical emergencies. Other small companies resort to mass-market support firms that employ personnel taught to provide by-the-numbers solutions to ordinary issues but who are missing the experience and technical scope to handle the variety of configurations and absence of standards that characterizes small company information systems.

Progent's time-tested methodology for delivering low-cost and successful network service to small companies has made Progent among the top Microsoft-certified network service firms in the industry. Progent has provided online help to companies in every state in the United States (refer to Progent's customer testimonials).

For mid-size and large companies, Progent can provide co-sourcing services to reinforce the technical skills of your in-house IT support staff. Co-sourcing can save money and minimize technical risks for big projects such as software programming, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition offer the services of accredited consultants to help your company to plan and implement your cloud strategy.

Primary Technical Areas Serviced by Progent for Clarksville, Tennessee Office Networks
As a Microsoft-certified Partner computer support firm that maintains a large group of Cisco CCIE networking consultants and Apple Computer certified engineers, Progent offers emergency assistance and affordable remote consulting to Clarksville, TN companies for a wide array of information technologies including:

Service Delivery Options for Clarksville, Tennessee Businesses
Progent has a variety of alternatives for providing small businesses and local governments with cost-effective IT services for troubleshooting, consulting, hosting services, and network administration. Progent's paradigm for providing computer support services is based on the Call Center structure familiar to big IT groups. Progent's Contact Center Service Model promotes rapid support, comprehensive activity documentation, dependable follow-up, and tight expense monitoring across an array of IT support delivery options that include remote repairs, in-person support, top-level consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers emergency and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and globally. Progent's certified support experts can assist clients to analyze and repair network issues without the expense or delay of on-premises service visits. The background of Progent's IT engineers allows them to handle the majority of IT issues rapidly. For complex issues, Progent's breadth of expertise allows the support team to escalate support calls to advanced specialists. Progent offers a streamlined, web-accessible registration process for first-time customers to address emergency network problems and Progent bills per minute with no startup charges or time minimums, so you are invoiced only for the support you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Learn additional details about Progent's online computer troubleshooting services.

  • On-site Support
    Progent offers onsite computer support for signed-up customers in major metropolitan areas in the United States. Progent's onsite service technicians can work in conjunction with Progent's online service engineers to give small and midsize businesses the ideal combination: hands-on support technicians when you need them plus the on-line help of Progent's worldwide team of IT engineers, security specialists, and business software programmers. The wait time for in-person service visits is usually less than 24 hours. There is no start-up or retainer fee for registering as a Progent client for onsite support. Learn more details concerning how and why to sign up for Progent's onsite network support.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses a complete solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve the most issues. To learn more, visit Online Help Desk Services.

  • IT Consulting Services
    Progent provides small businesses budget-friendly availability of world-class consultants who can deliver help with critical technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, company-wide network protection consulting, high availability network consulting, virtual server strategies, plus integration, programming and support for small business software including accounting, operations, reporting, CRM, and productivity suites. Progent can provide assistance with one-time projects including office relocations and major software upgrades, longer term initiatives like management analytics application programming and support, relational database application development and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and system administration, or urgent services like data restoration and virus removal.

  • Application Hosting
    Progent can host vital business applications such as Exchange Server and MS SQL in order to provide small companies with higher degrees of reliability, security, and recoverability than is possible using the class of in-house data center that is realistically affordable for most small and midsize organizations. Since Progent uses the same facilities that host the gear of some of the planet's biggest information technology companies, Progent can eliminate the cost of creating and maintaining the systems needed for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also make sure that upgrades and revisions remain current, security and efficiency is continually tracked, and systems and data files are regularly backed up and ready for complete and rapid restoration. Find out more about Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small or midsize organization's servers in a setting that not only provides the top degree of fault-tolerance and expandability but that is also convenient for customers to migrate to another service provider or to move in-house when your business situation warrants it. Progent's Private Cloud hosting is based on mature virtualization techniques that allow businesses with mixed environments to save significantly on the costs of hardware, infrastructure support, and network management while getting enterprise-class availability and an unparalleled degree of vendor alternatives. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered solution, can handle the multi- platform and loosely standardized networks typical of smaller businesses, and keeps ownership of the licenses in the client's hands so that migrating to a different virtual system is quick, safe, and affordable. This avoids becoming a captive to a specific hosting provider while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide expert online consulting services to help businesses of all sizes integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine on-premises resources along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight suite of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, track, reconfigure and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that require important updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of top information security vendors to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your assigned Progent consultant so any potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability either to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup environment that meets your company's needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the baseline network software and office productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an ever more sophisticated collection of network technologies such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Certified security experts, CISM-qualified security engineers, CISA-authorized security audit consultants and GIAC-certified information assurance professionals can provide a company-wide perspective on system protection and can help with complex security projects such as SIEM solutions to help companies meet industry guidelines and statutory requirements for IT information protection and incident reporting.

The scope and depth of Progent's engineering staff offer a unique set of benefits to customers trying to increase the business value of their information system within a realistic budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, in the trenches of network support, performing a wide variety of technical tasks for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This means that you get not only expert IT capability, but also a support engineer with proven methods for solving real-world network problems quickly. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to charge for phone support and in-person help per minute. Consequently, you owe just for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no sign-up fee and requires no monthly commitment for services delivered during regular business hours. Many support organizations impose substantial minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity does away with big bills for quick repairs. Another benefit of by-the-minute pricing is that your company will not be tempted to permit minor problems to fester until they become major ones. Find out more details about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Services
    Progent has created a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service organizations who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports given by every staff member to every client. The practice of detailing and organizing support records allows more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Small companies who utilize freelance consultants or who employ internal support staffs gain when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and productive. Read additional information concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Clarksville, Tennessee company wants to contact Progent to ask about IT outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Help
For immediate online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Progent's Linux consulting experts provide small businesses and developers help with administering and supporting Linux computers that operate with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise offers you a convenient one-stop source to help you build and manage a secure and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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MS Communications Server provides IM and presence in a scalable, world-class solution featuring enhanced protection, transparent integration with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the advantages of Microsoft Office Communications Server across your whole corporation.

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Progent can provide the expertise of RIM BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry technology economically and effectively, eliminating the need for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient remote support model, offers small and mid-size businesses an efficient option for incorporating BlackBerry devices and software productively into their IT network.

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Progent has developed a variety of programs that allow single consultants or organizations to make money by acting as referrers, selling assistants, or resellers of Progent's technical support services and advanced consulting. Alternatives are operating as a sales agent for Progent-branded support or using Progent's consulting experts under your own service brand as a seamless extension of your IT services company.

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For small and midsize companies, computer security and information assurance and compliance is too complex to master yet too risky to overlook. The world's largest institutions have been hacked, and the leading cloud services have occasionally been taken down. It looks like there's no place to run. Progent has made it economical for small and midsize organizations to implement critical IT security tasks effectively by providing the advantage of billable time to the closest minute without any minimum charge for online help. This means you have access to a world-class computer expert to deliver precisely the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security strategy.

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Progent's Jabber consultants can provide remote or on-premises support to assist businesses of any size to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the technologies that go into building an end-to-end Cisco Jabber solution including Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Dynamics GP/Great Plains Features On-site Support
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Progent can help you plan and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and reduce productivity interruption by designing and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce solutions that integrate transparently with Dynamics GP.

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For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to plan a XenDesktop solution that improves the strategic value of your information system; configure XenDesktop technology with your physical and virtual servers, user computers, and printers; upgrade your older virtual desktop software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your network managers to follow best practices to manage your XenDesktop solution efficiently.

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With virtual servers, businesses are able to operate multiple virtual servers on a single physical server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the costs that goes with buying extra server equipment. Virtualization is the enabling technology for building private clouds, which provide major advantages such as lowering the costs of capital equipment, datacenter facilities, and management while improving data protection, network availability, and recoverability. Other key server management technologies include network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can assist you with all areas of server virtualization and administration to enable your business to contain costs and conserve time.

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Ubiquiti UniFi Controller management Consultant
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Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can assist you to determine the benefits of Ubiquitiís UniFi products for your business and assist you to plan, install, manage, and troubleshoot your UniFi ecosystem.

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Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can help create cost-effective security systems that protect a small business from advanced threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.

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Progent's ProSight portfolio of managed IT services are geared to provide organizations who maintain small in-house IT support teams with affordable help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include flat-rate IT maintenance expenses, smart automation of routine administrative tasks, continual adoption of new information technology, graceful migration from legacy systems to current solutions, close alignment of information technology with strategic goals, access to seasoned IT consultants, and allowing management to focus on business rather than ever-changing network technology.

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Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting email systems for clients in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment features compliance, fault tolerance, easy access for remote and wireless users, time-saving management tools, and productive integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also help small or mid-size businesses to migrate to Exchange 2016 Server or Exchange 2013 Server.

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Exchange 2013 Support and Setup
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Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect key areas such as manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.

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Progent's Cisco certified network infrastructure experts have extensive experience assisting ISPs to design, deploy, manage, optimize, and troubleshoot high-availability, scalable connectivity solutions suitable for shared public networks.

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Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.

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Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR solution based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.

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SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, deployment, administration, remediation, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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Check Point Power-1 Firewall Security Auditing
Check Point 1000 Firewalls Firewall Configure

Progent's Check Point consultants can help you choose and configure Check Point Firewall/VPN software and appliances based on Check Point's security platform to offer an affordable and efficient security solution for your business network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single stop for continuing network support, administration, education, and consulting services.

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Microsoft ISA Server Configuration
Network Consultants for ISA 2000 Server

Progent's certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your information protection needs without restricting your productivity.

Networking Companies Security Consulting Group
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ProSight Spam Filtering Services Consultant Services
Email Block Lists Specialist

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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Progent's Microsoft-certified consulting experts can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick payback by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying management, and integrating your vital communications technologies.

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Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor environments.

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Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain minimal in-house network administration and support teams with low-cost help from enterprise-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include fixed network management expenses, smart automation of routine management tasks, ongoing absorption of the latest information technology, smooth transition from older systems to up-to-date solutions, close alignment of information technology with strategic objectives, guidance from seasoned network consultants, and freeing up management to focus on business issues instead of fast-evolving network technology.

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Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to realize all the benefits of bringing intelligence to their networks. Cisco's Catalyst switch technology allows you to deploy capabilities that make your network infrastructure highly robust to handle time-critical needs, scalable to support future growth, secure enough to protect confidential data, and designed for differentiating and controlling traffic flows to streamline system performance. Progent's CCIE certified engineers can help you pick out and integrate Cisco Catalyst switches appropriate for your business. In addition, Progent's CISA certified security specialists can help you develop a strategic protection policy and set up Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.

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Progent offers businesses of any size world-class network online or in-person consulting for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.

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Progentís National Support Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone help and online secure computer connection to isolate and resolve network problems rapidly and economically. The breadth of IT experience available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to competent specialists as needed.

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The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, administer and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.

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Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and repairing SCOM solutions and offer companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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Computer Engineer for Mission Critical IT Applications
Server Virtualization On-site Technical Support

Server growth puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure offers lower TCO of servers and faster return on investment, more efficient utilization of physical computers, streamlined operations, increased system availability, and easier manageability. Typical uses for virtual machines are hardware consolidation, low-cost hosts for mission-critical legacy applications running on outdated operating systems, and inexpensive isolation of software development or evaluation environments from production systems.

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Progent can help your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook.

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Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security plan, automate network administration, assist with application development, and build and test a DR/BC plan.

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Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email components to reduce capital expense and management hassle. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your organizations to assess the potential advantages of Exchange Online, plan a solution that fits your functional requirements and budget, implement a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.

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Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle software developer. Progent offers comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also can provide support for Streams replication technologies and Oracle Database Resource Manage.

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Progent's Microsoft-certified consultants can assist your company to streamline desktop software update deployment by providing support for management tools like Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).

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Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, availability, mobile computing support, and built-in business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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UNIX Consulting
Sun Solaris Configuration

Progent's Solaris platform support experts offer small and mid-size companies and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent offers your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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UNIX with Windows Online Support Services Windows and Solaris Remote Support
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Windows 7 Specialists Network Engineer
Windows 7 Upgrade Consult Windows 7 Training Troubleshooting
64-bit Migration Services
Consulting for 64-bit Computing

Progentís Microsoft-premier engineers can assist you to enhance your application servers or workstations from 32 to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit processing, design an affordable migration strategy that minimizes operational interruptions, and offer inexpensive, professional online help to assist your organization to install 64-bit software and application software on your existing hardware.

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Technology Professional for Hybrid cloud solutions
Hybrid cloud solutions Specialists

Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that combine local IT assets along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.

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Project Management Consulting
Project Design Consultancy

For enterprise project management assistance, Progent can provide access to veteran IT experts with years of background in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients follow best practices to make sure strategic projects are successfully completed on schedule and on budget.

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Office 365 Hybrid Solutions IT Consultant
Consulting for Office 365

Office 365 is Microsoft's growing family of client productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans intended for customers from individuals and households to global enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that transparently integrate local and cloud-based products and services.

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Microsoft Exchange 2003 Integration Services
Microsoft Exchange 2003 IT Services

Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.

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SQL Server 2014 Capacity Planning Technical Support
SQL Server 2014 Backup Encryption IT Services

Microsoft SQL Server 2014 includes significant improvements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services including system design, configuration, management, remediation, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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CCIE Certified Consulting for Catalyst Switching
Catalyst Switch VLAN Consultants

Progent's Cisco-certified CCIE experts can assist your business to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move efficiently from legacy switches to current devices.

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Microsoft and Apple Mac Desktop Small Business Network Consulting Company
Microsoft and Apple Mac Desktop Computer Network Consulting company

Progent offers a broad range of affordable consulting and support services to help your company to install, integrate, repair, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote help for single computers or notebooks or work with you to plan and carry out a company-wide rollout of new or updated operating system platforms and applications. Progent can also supply consultants and technical workers to assist you to plan for and complete a company move or consolidation designed to cause minimal interruption to your productivity.

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ransomware vulnerability audit Consulting
ransomware protection checkup Professionals

Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that minimizes your exposure to ransomware and aligns with your company's requirements.