Affordable Network Troubleshooting from Microsoft certified Experts for Companies in Clarksville, TN
By delivering world-class support when you require it, providing specialized expertise for key business applications, providing innovative services like virtual data center hosting, billing solely for help delivered, and requiring no sign-up fees or retainers for standard services, Progent enables you to maximize the business value of your It system and cut service expenses. Progent recognizes that information system security, dependability, and efficiency are as important to small companies as to large corporations but that small companies lack the leverage to invest heavily in computer technology and in-house service groups. Progent's basic competitive advantage is that no IT consulting firm can equal Progent's capability to provide the network support expertise your company needs when you need it and at prices you can justify.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to add to the skills of your in-house network service team. This can reduce expenses and minimize technical risks for big IT initiatives such as application design and development, disaster recovery preparedness, network security audits, office consolidations, or software migrations.

Progent can also provide the services of certified consultants to help your business to plan and execute your cloud computing strategy.

Main Technical Areas Supported by Progent for Office Networks in Clarksville, Tennessee
Progent provides the services of accredited consultants for all facets of information technology deployed in small companies. Technologies supported by Progent's consultants include:

Support Delivery Options for Clarksville, Tennessee Companies
Progent offers a selection of alternatives for providing small companies with affordable computer services for troubleshooting, system architecture, and network management. Progent's paradigm for providing IT support services is based on the Help Desk Call Center structure familiar to larger IT groups. Progent's Contact Center Service Model ensures rapid response, thorough service documentation, consistent follow-up, and tight cost monitoring for a range of network support delivery alternatives that include remote troubleshooting, in-person support, and top-level consulting.

  • Online Service
    Progent's Technical Response Center (TRC) offers emergency and scheduled remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. Progent's certified support professionals can assist customers to troubleshoot and fix hardware and software problems without the expense or time loss of on-premises service visits. The background of Progent's IT engineers makes it possible to resolve the majority of network issues rapidly. For the toughest issues, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent provides a streamlined, web-accessible signup procedure for first-time customers to accommodate emergency network problems and Progent bills by the minute with zero startup charges or minimums, so you pay only for the help you get. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn additional details about Progent's remote computer troubleshooting expertise.

  • On-site Support
    Progent offers onsite technical assistance for signed-up clients in larger cities in the U.S. Progent's onsite support personnel can work in conjunction with Progent's remote support experts to give small businesses the optimal solution: in-person service technicians when you need them plus the on-line expertise of Progent's seasoned staff of IT engineers, security specialists, and business application developers. The wait time for in-person service visits is typically under one business day. There is no sign-up or retainer fee for becoming a Progent client for on-premises support. Find out more about how and why to register for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small businesses a comprehensive solution that handles all facets of remote desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems. To learn more, visit Online Help Desk Services.

  • Shared Help Desk Services
    Progent's Help Desk sharing services allow your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around the leading PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting. To learn more, refer to Progent's Help Desk Co-management services.

  • IT Consulting Services
    Progent provides small and midsize companies affordable availability of world-class consultants who can provide assistance with vital technologies such as Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, consulting support for Horizon3.ai's NodeZero pentest products, company-wide network protection consulting, high availability network design, virtualization solutions, plus integration, programming and training for business applications such as accounting, ERP and MRP, business analytics, CRM, and productivity packages. Progent can provide assistance with one-time projects such as office moves and major system migrations, longer term initiatives like upgrading a legacy ERP system to a modern Microsoft Dynamics or Dynamics 365 solution, database software programming and DBA services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system management, or urgent response such as data restoration and malware cleanup.

  • Network Infrastructure Consulting Services for Telecommuters
    Progent can help small and mid-size businesses to design, implement and troubleshoot the network infrastructure for remote workers. Aspects of network infrastructure where Progent's consultants can deliver assistance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) platforms, router integration, wireless LAN planning and implementation, and reliable Internet access. To learn about Progent's network infrastructure support services for remote workers, refer to network infrastructure consulting expertise for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for the entirety of a small or midsize company's servers in an environment that not only provides the highest degree of fault-tolerance and expandability but that is also simple for customers to migrate to a different service firm or to move in-house if your circumstance calls for it. Progent's Private Cloud hosting service is based on mature virtual server techniques that allow small businesses with multi-vendor environments to save dramatically on the expense of capital equipment, infrastructure support, and IT management while getting enterprise-class availability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally managed solution, can support the multi- OS and loosely standardized environments common with smaller businesses, and retains control of the software in the client's hands so that migrating to a different virtual host is quick, safe, and affordable. This eliminates becoming a captive to a specific hosting service while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent can provide advanced remote support to help companies of any size integrate their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that combine on-premises IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent offers a variety of cloud migration services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's affordable ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and debug their networking hardware like switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your Progent consultant so that any potential problems can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, better compliance with government and industry security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's preparedness to block or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup system that meets your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core system software and productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an ever more sophisticated array of infrastructure products such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Premier security experts, CISM-qualified security professionals, CISA-authorized security audit consultants and GIAC-certified information assurance experts offer a business-wide perspective on network security and can help with complex security projects such as SIEM solutions to help enterprises meet business guidelines and statutory regulations for IT data security and incident reporting.

The breadth and depth of Progent's consulting staff offer a unique set of advantages to organizations trying to maximize the productivity of their information system within an affordable budget. These advantages include:

  • Best Service Methodology
    Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, at the front lines of IT service, performing a wide variety of IT projects for an extensive mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its support team. This guarantees that you get not just expert technical help, but also a support engineer with proven methods for solving actual IT problems efficiently. Learn more details concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to charge for remote support and in-person visits by the minute. As a result, you owe just for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup fee and asks no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge in increments of fifteen minutes or longer. Progent's one-minute billing granularity does away with major bills for quick solutions. An additional benefit of granular billing is that clients will be less tempted to permit less critical problems to fester until they grow into big ones. Read additional information about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Support
    Progent has developed a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small service firms who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation given by each staff member to every customer. The practice of documenting and organizing support records results in more effective service and eliminates a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information. Learn more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small businesses who work with independent consultants or who employ internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient. Read more about Progent's knowledge transfer services.

Get in Touch with Progent
If your Clarksville, Tennessee company needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Technical Help
For fast online help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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  • Microsoft Windows 8.1 Upgrade IT Consulting Firm
    24-Hour Cisco Experts Configuration Microsoft Windows 8.1 Evaluation

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  • LockBit ransomware recovery Technology Professional
    ransomware cryptoworm recovery Specialist

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    wireless VoIP phone integration Support Outsourcing

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    Intune SCCM Integration Online Troubleshooting

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    Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan in case of an IT network catastrophe. Progent can help you define a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, high-availability network architecture that takes into account availability issues covering a broad range of network technologies and procedures.

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    Progent offers customized remote instruction for a range of desktop apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the advantages of traditional in-person seminars, including immediate interaction between clients and trainers, but avoids the costs of travel and the hassle of trying to accommodate the schedules of multiple students. Offered to individuals or classes of all sizes, Progent's live online training permits the trainer to conduct the seminar from a remote facility and the students can be dispersed across an office or all over the country. Live online learning deploys proven teaching tools such as broadcast white boards, real-time questions, and collaborative desktops. Classes can be short and personalized to specific subjects or extended in time and broader in scope.

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    Microsoft Forefront TMG 2010 builds on the powerful security technologies of ISA Server 2006 and offers a centrally managed Internet gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist your organization to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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  • Linux Services NetBSD Integration Firms
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    Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.

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    Progent's Microsoft-authorized consultants can show you how to rationalize the business case for deploying Microsoft SharePoint 2007, consult with you on the most sensible edition of Microsoft SharePoint for your application, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk services.

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  • 24 Hour Microsoft Expert Technical Support Application Monitoring
    Professional Remote Monitoring and Reporting

    Remote 24x7 network monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a degree of protection that was once reserved for enterprises. Progent can provide several RMM solutions delivered as economical services designed to help you to detect and fix a an array of network problems before they get big enough to disrupt your business.

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  • Services ProSight certificate expiration management
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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it.

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  • Microsoft Dynamics GP Upgrade Consultants
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    Progent has delivered support for Dynamics GP and Great Plains software for more than two decades and Progent has provided system integration, software development, training, and debugging since the platform's debut. Progent offers advanced expertise for upgrading out of date Dynamics GP deployments. Progent can assist you to plan, test, and carry out an efficient upgrade from a a legacy release of GP to the latest release of Microsoft Dynamics GP.

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    Progent's Cisco-certified IT professionals can show you how to design an affordable, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity through a wide array of high availability Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most current technology for fault tolerant Internet access to build an economical, completely redundant Internet network with automatic failover and other features to create non-stop Internet connections.

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    Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified unified communications consultants offer online and on-premises support services to help your company to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

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  • Clarksville Tennessee Small Business Network Support Companies
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  • ProSight ECHO Managed Cloud Backup Services Remote Support Services ProSight DPS ECHO Backup and Recovery Services Engineer
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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that enable small businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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    Progent can assist your company to plan and execute an efficient transition from a Solaris-based information environment to a network based on Windows and capable of running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to guard your data and minimize productivity discontinuity by developing an effective transition strategy that protects your current assets in Sun Solaris application and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current environment, transition strategy and testing, MS Exchange migration expertise, data and application porting, and processor and storage system migration and consolidation.

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    Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and validate a DR/BC plan.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.

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    Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business and install, administer, and debug a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.

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    virtual desktop delivery Engineer

    For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the business value of your information system; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to manage your XenDesktop solution effectively.

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    Progent's Microsoft engineers can provide cost-effective online support and development services to help your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity applications like Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.

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    Progent's ProSight family of managed services are designed to offer organizations who maintain minimal in-house IT administration and support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed services include fixed IT management expenses, automation of common management processes, continual absorption of the latest technology, smooth transition from legacy systems to up-to-date solutions, close alignment of information technology with strategic goals, access to seasoned IT consultants, and freeing up management to focus on business issues instead of fast-evolving computer technology.

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    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a seamless arm of your network services team.

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  • Flexential Data Center Consultant Services
    Flexential Tampa Colocation Center Engineers

    Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning consultants. Progent can also help you to design and carry out a migration to the Flexential facility by providing services such as planning system configuration, recommending hardware components, system configuration and testing, debugging, setting up remote network management, and educating your IT staff.

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    Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the benefits of Microsoft Exchange 2010 for your company and can assist you to design and carry out a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick return on investment by increasing your productivity, cutting the cost of hardware and support, simplifying administration, and consolidating your key communications technologies.

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    Progent's Cisco-certified wireless technology consulting experts can assist you to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft Premier professionals offer world-class support for major deployments of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange Server rollouts or updates and can provide onsite personnel to assist enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.

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    Progent's Windows 11 consultants can provide a variety of services to support Windows 11 including cloud solutions, mobile device management and synchronization, at-home workforce connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support services.

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  • Windows Server 2019 with Linux On-site Technical Support Microsoft Expert Technical Consultant Windows Server 2019 with Linux
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  • Windows and UNIX Consultant 24/7 Windows, UNIX, Solaris Technology Consulting Services

  • Windows Server 2000 Upgrade Help
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    Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, optimization, and support offerings include system design, deployment, documentation, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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  • Nation Wide Support Maintenance
    Nationwide Remote Small Office IT Consultant

    Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service experts offer phone support and remote direct computer access to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to competent experts as needed.

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