Clarksville, TN Remote Support from World-class Computer Network Troubleshooting Experts
Progent's network support services can provide your Clarksville, TN company affordable and dependable access to world-class technical experts. By providing IT consulting help when you require it, providing advanced expertise for vital technologies, delivering value-added support such as automated server monitoring, and billing only for support you receive, Progent offers your Clarksville, Tennessee business an economical option for optimizing the productivity of small-scale business information systems. If you have a local datacenter, rely on cloud resources, or manage a hybrid cloud/on-premises solution, Progent is the smart choice for organizations and local governments to build and manage a reliable and secure IT network and to have fast access to the seasoned help usually restricted to businesses who can support a sizeable in-house information technology staff.

For mid-size and large companies, Progent can provide co-sourcing services to add to the subject matter expertise of your in-house IT service personnel. This can reduce expenses and minimize technical risks for big IT initiatives like application programming, disaster recovery preparedness, network security audits, merging datacenters, or software migrations.

Progent can also offer the services of accredited consultants to assist your business to plan and execute your cloud computing strategy.

Main Technical Areas Serviced by Progent for Clarksville, Tennessee Office Networks
As a Microsoft-certified Partner IT service firm with a large team of Cisco Premier CCIE networking experts and Apple Computer certified consultants, Progent offers urgent troubleshooting and affordable remote consulting to Clarksville, TN businesses for a wide range of information technologies such as:

Support Delivery Options Available for Clarksville, Tennessee Businesses
Progent has a variety of alternatives for providing small companies and local governments with cost-effective IT services for troubleshooting, system architecture, and IT administration. Progent's model for providing network support services is built on the Call Center operational structure familiar to larger IT support organizations. Progent's Help Desk Support Model promotes rapid support, comprehensive service records, reliable follow-through, and tight expense monitoring for a range of IT support delivery alternatives that include remote repairs, onsite support, and top-level consulting.

  • Remote Service
    Progentís Technical Response Center (TRC) provides emergency and scheduled remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned support professionals can assist clients to analyze and repair hardware and software problems without the cost or delay of in-person service visits. The background of Progent's IT consultants makes it possible to resolve most network issues quickly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a convenient, web-accessible registration procedure for new clients to address emergency network problems and Progent charges by the minute with zero startup charges or minimums, so you are invoiced only for the support you receive. Experts available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Find out more information about Progent's online network support expertise.

  • Onsite Support
    Progent provides on-site technical assistance for signed-up clients in larger cities in the United States. Progent's on-site service personnel can operate in conjunction with Progent's online service engineers to give small companies the ideal combination: onsite service technicians when you need them plus the on-line help of Progent's seasoned team of IT consultants, security specialists, and business software programmers. The response time for on-site service calls is usually less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for onsite support. Find out more about how to sign up for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small businesses a complete solution that manages all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues. for more information, visit Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly availability of enterprise-class consultants who can provide assistance with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network design, network security consulting, non-stop it system consulting, server virtualization strategies, plus integration, programming and training for business software such as financials, operations, management reporting, CRM, and productivity software. Progent can help with short-term projects including office relocations and major software upgrades, longer term initiatives such as management reporting software development and customization, database application development and administration services, and web development, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and system management, or emergency services such as data restoration and malware cleanup.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize company's production servers in a setting that not only delivers the top level of dependability and expandability but that is in addition convenient for clients to migrate to another service provider or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting service is built around mature virtual server technologies that allow small businesses with mixed environments to save significantly on the costs of capital equipment, system maintenance, and IT administration while achieving world-class availability and an unparalleled degree of vendor flexibility. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered package, can support the multi- OS and non- standardized networks common with small companies, and keeps control of the software in the customer's possession so that migrating to a new virtual host is fast, safe, and affordable. This eliminates becoming a prisoner of a specific hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote support to help businesses of all sizes integrate their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises resources along with cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and deployment services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's affordable ProSight suite of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding devices that need critical updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top information security vendors to provide web-based management and world-class security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management staff and your Progent engineering consultant so that all potential issues can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup system that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the fundamental network software and office productivity applications important to most small and mid-size businesses. As a Cisco-authorized partner, Progent also can provide expertise for an ever more sophisticated array of network technologies such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless access. In addition, Progent's CISSP-Certified cybersecurity experts, CISM-certified security professionals, CISA-qualified security audit consultants and GIAC-certified information assurance experts offer a business-wide view of network security and can help with advanced security projects such as SIEM solutions to help companies comply with business standards and statutory regulations for IT information protection and incident reporting.

The breadth and depth of Progent's consulting staff bring a powerful set of advantages to clients wishing to increase the productivity of their IT system within a realistic budget. These benefits include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, at the forefront of network service, executing a wide variety of technical tasks for an extensive array of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its support staff. This means that you get not only world-class technical capability, but also a consultant with proven approaches for solving real-world IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to charge for phone support and on-site help by the minute. Consequently, you pay just for delivered support. Progent does not impose a higher rate for off-hours or emergency service, and Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no registration fee and requires no monthly commitment for support services delivered during regular working hours. Many service firms demand large minimum payments or bill in increments of a quarter hour or longer. Progent's small pricing granularity does away with big bills for fast solutions. Another advantage of granular invoicing is that you are not tempted to permit minor issues to fester until they grow into major problems. Learn additional information about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Support
    Progent has developed a comprehensive service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports given by every consultant to each client. The practice of documenting and organizing service activity results in more efficient service and eliminates a variety of common problems such as when a support customer is effectively held captive to a consultant who wonít release the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Small businesses who work with freelance consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient. Find out additional information concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Clarksville, Tennessee company wants to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Fast Online Network Support
For immediate online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade efficiently from older versions of VMM, design workflows for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere support.

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    Progent's seasoned team of network consultants and application experts have extensive experience providing remote and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their information systems so that mobile clients can be productive from anywhere. Progent offers the range of skills to solve network problems that span numerous vendors and that represent a mix of legacy and up-to-date technology. Progent provides affordable remote expertise to help you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones efficiently.

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    Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft ISA Server experts can help you plan, rationalize, test, install, configure and support the Standard or Enterprise edition of ISA Server 2006 on your information system.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Network monitoring commonly involves tracking a system's resource utilization in order to identify data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to monitor mixed-platform environments where UNIX and Windows coexist. Progent's system integration engineers can help you use both these programs to optimize and repair your network. Progent's Linux consulting services provide small companies and developers assistance with administering and supporting UNIX/Linux and Solaris networks that work with Windows-based products.

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  • Microsoft Exchange 2003 Outsourcing Microsoft Exchange 2003 Upgrade Specialists

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    Configuration Manager automates software deployment at scale, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health reporting, allows safe end-user self service, and offers a common point of control for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help businesses of any size with any facet of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's certified wireless networking experts can assist organizations of all sizes to plan, implement, administer and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, coverage, density, scale, security and ease of management required for seamless connectivity between Wi-Fi and wired networks. Progent can provide affordable online and on-premises consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet access points.

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    Progent has extensive experience providing a broad range of remote IT consulting and emergency repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert remote IT consulting and has delivered IT solutions to clients in every state. Remote support saves travel expenses and resolves issues more quickly than onsite service calls.

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    Progent has more than a decade of experience integrating, maintaining and troubleshooting the core platforms that make up System Center and can help you to design, deploy, support, and fix your System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help your organization to upgrade to the current version of System Center from a previous one or from another IT management platform to deliver the benefits of best-in-class deployment, automation, security, plus infrastructure and critical application performance monitoring.

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    Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management team, create an enterprise-wide security plan, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce productivity interruption by creating and following a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.

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    Progent's certified consultants provide computer help and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Exchange Server include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.

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    Progentís IT outsourcing services offer economical network support for small companies. Whether it involves planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing network service budgets to grow in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and robust system foundation for your vital applications powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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    Progent provides support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.

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    Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking model that includes both local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost benefits of moving to Essentials and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide full-service project management support to help you design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting help, technical support, and training.

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    Progent offers customers access to engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients deserve to know that their IT support consultants have formal testing plus extensive practical field experience so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially better vendor support than is offered to non-certified service providers, enabling Progent to offer customers a higher level of computer support. In addition, major certifications such as CISA or ISSAP for network security can aid corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT professionals.

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  • Ubiquiti WiFi Specialist
    Ubiquiti UniFi AP Consulting

    Progent offers fast access to the skills of veteran wireless specialists who can help you to assess the benefits of Ubiquiti UniFi wireless access points for your company and help you to plan, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and place Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and throughput.

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    Best Consulting Exchange 2010 Migration

    Progent offers comprehensive help for every phase of your Microsoft Exchange 2010 migration including end-to-end project management services, site readiness preparation, project planning, cost estimates of new software licenses and equipment needed, recommended sourcing, pilot testing at client site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for customer's support group and users.

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    Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to carry out your upgrade to Microsoft Exchange 2010, generate extensive documentation of your upgraded email system, train your network support team and users to get them ramped up rapidly on Exchange 2010, and offer ongoing administrative consulting and technical support. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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    Aironet 802.11ac AP Upgrade On-site Support

    Progent's Cisco-certified wireless networking consultants can help businesses of all sizes to design, deploy, administer and repair Cisco Aironet wireless access point solutions to provide the performance, coverage, density, expandability, security compliance and manageability needed for seamless connectivity between wireless and wired networks. Progent offers efficient remote and on-premises support for end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business plan and manage deployments of indoor and outdoor Aironet APs.

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    Progent is one of the most qualified network support firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Microsoft Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.

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    Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to know that their IT service professionals have accredited testing as well as extensive real-world experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the CCIE brings priority for substantially superior vendor assistance than is available to non-certified consultants, enabling Progent to offer clients a higher class of computer support. In other cases, major credentials such as CISM or CISSP for network security can help corporate customers to show compliance with regulatory demands by using the services of accredited IT professionals.

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  • Consultancy Ubiquiti's UniFi XG AP WiFi access points
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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with thousands of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquitiís UniFi products for your environment and assist you to plan, install, manage, and troubleshoot your UniFi solution.


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