Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Clearwater, Florida businesses support from BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or transition smoothly to a current mobile platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Tampa and Central Florida
Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to provide maximum security. BES Server also streamlines a wide selection of critical management tasks ranging from smartphone deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user and group settings with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and support BES Server's fault-tolerant architecture using virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and analyze the overall health of your solution
Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver expert technical help to businesses in the Clearwater region or anywhere in Florida. Progent's seasoned online technical support team has helped businesses resolve computer problems and reduce support costs in each state in the United States and built a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent offers online consulting support for a broad selection of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Expert
If you wish to ask Progent about professional support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.