Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Clearwater, Florida businesses support from BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or transition smoothly to a current mobile platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to provide maximum security. BES Server also streamlines a wide selection of critical management tasks ranging from smartphone deployment and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage user and group settings with BES Server's extensive selection of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and support BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the overall health of your solution

Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver expert technical help to businesses in the Clearwater region or anywhere in Florida. Progent's seasoned online technical support team has helped businesses resolve computer problems and reduce support costs in each state in the United States and built a substantial following of satisfied clients. (See Progent's customer testimonials.)

Progent offers online consulting support for a broad selection of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Support from a BlackBerry-Certified Expert
If you wish to ask Progent about professional support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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    Online Support Services Cisco ASA firewall VPN

    Progentís certified Cisco network security consultants offer expert PIX and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.

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  • QTS Sacramento Data Center Specialists Professional QTS Sacramento Colocation Center
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    Cisco RADIUS Security Integration Services

    Cisco's security and offsite connectivity technology for small to mid-size businesses offer a full range of manageable protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your corporate objectives.

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    Small Office Business Computer Server Companies

    Progent delivers the services of Microsoft and Cisco-Premier network support experts to offer clients economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's network engineers can help you improve your network's e-mail architecture, security, reliability, throughput, and system administration.

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  • SCCM 2012 Software Inventory Help and Support MCSE Expert Certified SCCM 2012 Reporting IT Consulting
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  • SQL Server 2019 Analysis Services Help and Support Microsoft Certified Expert SQL Server 2019 Always On Availability Groups Computer Consultants
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  • Case Studies Microsoft Operations Manager
    MOM Case Studies

    Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, once workers complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now ward off system issues before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and productivity.

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  • Setup and Support Dynamics GP/Great Plains Features 24x7 Dynamics GP Power BI Remote Support Services
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  • CCIE Certified 5500 Wireless Controller Integration Services
    Flex Series Wireless Controller On-site Technical Support

    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.

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    8540 wireless controller Professional

    Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.

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  • Solaris Migration Consultant Upgrading Solaris-Windows
  • Specialists for Clearwater Network Support Companies 24-7 Clearwater Expertise for Network Support Providers Clearwater
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  • System Center 2016 and Windows Server 2016 Support and Setup Top Quality System Center 2016 Security Consultant Services
  • Technical Support Company Part-time CIO Consultant Services Microsoft MRP

  • Hyper-V 2016 Security and Compliance Information Technology Consulting
    Windows Hyper-V 2016 Containers IT Consulting

    Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade plan, train your IT management and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.

  • Technology Professional Cybersecurity Vulnerability Evaluation Wireless Security Inventory Technology Professional

  • Network Consulting Citrix XenDesktop VDI
    Citrix XenDesktop Engineer

    For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist your company to design a XenDesktop solution that improves the business value of your information system; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop efficiently.

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  • UNIX Consultant Solaris Consultancy

  • SCCM 2007 Patch Management Remote Support
    Outsourcing SCCM 2007

    Progent's Microsoft-certified consultants can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and boost worker output by making sure that operating systems and applications stay current, tracking product licenses, and reporting usage profiles so you can make smart buying choices. When you are set to update your SCCM 2007 change management solution, Progent can help you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.

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  • Exchange 2010 Migration Consultants
    Microsoft Exchange 2010 Upgrade Consulting Services

    Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by increasing your productivity, cutting the expense of hardware and support, streamlining management, and consolidating your vital communications technologies.

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  • Virtual Machine Hosting Consultant Services ProSight Private Cloud Services Consultant Services

  • Consulting Services Azure Resource Manager
    Microsoft Azure migration Programming Firms

    Progent can assist businesses of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.

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  • Support Apple iPhone and Windows integration
    Apple Mac with Windows integration Outsourcing

    Progent's support experts in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and background with Mac and Windows products. Progent's experience in Windows and Macintosh service makes it possible to offer world class support to businesses that rely on these technologies to keep their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.

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  • WatchGuard Firebox M4600 Firewall Cybersecurity Consultancy Computer Security WatchGuard Firebox T15 Firewall
  • Windows 7 Integration Setup and Support Technology Consulting Services Windows 7 Migration
  • Windows 7 Specialist Microsoft Windows 7 Evaluation Remote Support
  • Windows 8.1 Work Folders Technology Consulting Microsoft Windows Consultants

  • Entourage and Exchange Information Technology Consulting
    Mac and Outlook Web App Troubleshooting

    Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send messages, search the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers customized one-on-one Entourage education.

  • Windows Hyper-V 2016 Hybrid Cloud Support and Setup Hyper-V 2016 Failover Clusters Technology Consulting Services
  • Windows SBS Integration Support Professionals Microsoft Windows SBS
  • Windows Server 2012 R2 Private Cloud Remote Technical Support Windows Server 2012 R2 upgrade Consultancy
  • Windows Server 2016 Consulting Firms Clearwater, Pinellas County 24-7 Microsoft Windows Server 2019 Systems Support Clearwater Florida
  • Wireless LAN Information Technology Consulting Proxim Technical Support
  • iPad Architecture Outsourcing Help and Support macOS Wi-Fi

  • Support Desk Services Technology Consulting Services
    Consulting Call Desk Outsourcing Services

    Progent offers several basic types of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients convenient access to a dependable support resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to resolve rather than simply report problems.

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