Wireless Consulting
Clearwater, Florida Support for BlackBerry Smartphones
Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Clearwater, Florida businesses support from BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or transition smoothly to a current mobile platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
| City | Address | Phone | Link |
| Clearwater | 600 Cleveland Street Clearwater, FL 33755 United States |
(727) 250-0700 | Clearwater Network Support Services |
| Lakeland | 206 Easton Dr Lakeland, FL 33803 United States |
(863) 250-4500 | Lakeland Network Support Services |
| Orlando | 121 S Orange Ave, #1500 Orlando, FL 32801 United States |
(321) 754-1119 | Orlando Network Support Services |
| Sarasota | 950 South Tamiami Trail, #208 Sarasota, FL 34236 United States |
(941) 265-8600 | Sarasota Network Support Services |
| Tampa | 400 N Ashley Drive Tampa, FL 33602 United States |
(813) 694-9055 | Tampa Network Support Services |
Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to provide maximum security. BES Server also streamlines a wide selection of critical management tasks ranging from smartphone deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user and group settings with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and support BES Server's fault-tolerant architecture using virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and analyze the overall health of your solution
Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver expert technical help to businesses in the Clearwater region or anywhere in Florida. Progent's seasoned online technical support team has helped businesses resolve computer problems and reduce support costs in each state in the United States and built a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent offers online consulting support for a broad selection of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Expert
If you wish to ask Progent about professional support for BlackBerry wireless technology, phone
An index of content::
Top Ranked Microsoft SCCM 2012 Migration Onsite Technical Support
Microsoft Certified Partner SCCM 2012 Windows Server Deployment Onsite Technical Support
Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
BlackBerry Desktop Manager Professionals
BlackBerry Wireless Technology Consulting Services
Progent can provide the services of BlackBerry-premier experts who can assist small businesses to plan, administer, and repair BlackBerry technology affordably and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an efficient option for integrating BlackBerry technology seamlessly into their information system.
Microsoft Lync Server 2013 Consult
Microsoft Lync Server 2013 Engineers
Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to help your company to manage and repair your existing Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Wireless Link Technical Support Services
Cisco Aironet Engineer
Progent’s wireless consultants can help small organizations design, choose, test, install and support secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or exceeds wired interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless link solutions that match your business needs.
ProSight VM Security Consultant
iPhone Security IT Services
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware.
ASA and PIX Computer Consulting
ASA Firewalls On-site Technical Support
Progent’s experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-grade products, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.
Consultants Exchange Server 2003
Exchange 2003 Upgrade Setup and Support
Progent's Microsoft Certified engineers can provide expert support for major deployments of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange installations or upgrades and can supply onsite technicians to assist enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's engineers.
Symantec Protecting
24-Hour Palo Alto Networks Compliance Audit
Progent provides small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and SonicWall. Progent can help you design a detailed security plan and choose appropriate technologies from multiple suppliers to support your security objectives while staying within your spending limits.
Integration Support Microsoft SharePoint Server
SharePoint Server 2016 Remote Support
Progent’s Microsoft-certified experts offer small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a common spot for your workers or customers to connect to, manage, distribute and interact with useful data, files, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across groups and more economical business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the information they’ve developed in a manner that makes data convenient to locate, retrieve and re-use.
Urgent VoIP soft phones Engineer Job Openings
Part Time Jobs Exchange messaging and groupware Consultant
Progent's business climate will allow you to become a better professional by enhancing your technical skills and boosting the satisfaction of your customers. Progent delivers this commitment by recruiting the top professional experts for you to work with, providing an advanced system architecture, running proprietary software tools to enable the maximum quality of support, and by streamlining proven operational structures for attracting and retaining clients.
SCCM Central Administration Site Network Consulting
SCCM and Windows Server Technical Consultant
Configuration Manager automates application and device provisioning at scale, centralizes compliance settings management, inventories network assets, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any facet of planning, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.
SQL Server 2019 OLTP IT Services
Network Consultants SQL Server 2019 Backup
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite contact with experts in solution planning and integration, application development, SQL Server management, and cybersecurity.
Microsoft Mail Tech Expert
EMail Virus Integration Specialists
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Online Photoshop Training Information Systems Firms
Online Windows Desktop Training IT Consultants
Progent's webinar training classes offer small businesses the affordability, simplicity, and versatility of online learning and the proven pedagogic methods of expert teachers who utilize sophisticated technology to emulate live, interactive classrooms. Progent offers remote training for popular desktop applications including components of Microsoft Office suite such as Excel, Word, Publisher, and Project: Microsoft Dynamics accounting and analytics products such as Microsoft Dynamics GP (Great Plains); plus additional leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Technical Support Services Work from Home Endpoint Management
Telecommuter Endpoint Management Help and Support
Progent can assist small and mid-size organizations to deploy centralized endpoint management and monitoring platforms for administering endpoint devices used by work-from-home employees.
ProSight Private Cloud Hosting Services Technology Professional
ProSight Virtual Hosting Professionals
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Microsoft Expert MS SQL Server Design
Urgent SQL Server Replication Specialists
Progent's certified SQL Server application programmers and database administrators can provide remote consulting to help organizations of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server experts offer support for any phase of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Email Block Lists Consultancy
Technology Professional Email White Lists
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
iPhone 5 Network Consultant
MobileMe Computer Consultants
Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or moving to iCloud. For computer networks built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your company's business goals.
Network One-On-One Training
Network Skills Transfer
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent faces few competitors. Mid-size businesses who utilize familiar freelance service providers or who maintain internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, protected, and efficient.
VoIP phones patch management Services
Communications device patch management Professional
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Consultant Services Site Move
Sarbane Oxley Compliance Consult
For corporations with branches in or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, site moves, enterprise security, network design, on-site or phone-based emergency support, and technical support for collocation hosting facilities. A Progent network consultant can show you how to plan a multi-site information system that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Premier consultants can help large enterprises design, deploy and support major rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Emergency Firesight On-site Support
Online Support Services Cisco ASA firewall VPN
Progent’s certified Cisco network security consultants offer expert PIX and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.
Remote Access Online Troubleshooting
Cisco RADIUS Security Integration Services
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a full range of manageable protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your corporate objectives.
Small Office Support Consultants
Small Office Business Computer Server Companies
Progent delivers the services of Microsoft and Cisco-Premier network support experts to offer clients economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's network engineers can help you improve your network's e-mail architecture, security, reliability, throughput, and system administration.
Case Studies Microsoft Operations Manager
MOM Case Studies
Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, once workers complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now ward off system issues before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and productivity.
CCIE Certified 5500 Wireless Controller Integration Services
Flex Series Wireless Controller On-site Technical Support
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.
CCIE Certified Wave 2 Wi-Fi controller Remote Consulting
8540 wireless controller Professional
Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Hyper-V 2016 Security and Compliance Information Technology Consulting
Windows Hyper-V 2016 Containers IT Consulting
Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade plan, train your IT management and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.
Network Consulting Citrix XenDesktop VDI
Citrix XenDesktop Engineer
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist your company to design a XenDesktop solution that improves the business value of your information system; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop efficiently.
SCCM 2007 Patch Management Remote Support
Outsourcing SCCM 2007
Progent's Microsoft-certified consultants can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and boost worker output by making sure that operating systems and applications stay current, tracking product licenses, and reporting usage profiles so you can make smart buying choices. When you are set to update your SCCM 2007 change management solution, Progent can help you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.
Exchange 2010 Migration Consultants
Microsoft Exchange 2010 Upgrade Consulting Services
Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by increasing your productivity, cutting the expense of hardware and support, streamlining management, and consolidating your vital communications technologies.
Consulting Services Azure Resource Manager
Microsoft Azure migration Programming Firms
Progent can assist businesses of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Support Apple iPhone and Windows integration
Apple Mac with Windows integration Outsourcing
Progent's support experts in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and background with Mac and Windows products. Progent's experience in Windows and Macintosh service makes it possible to offer world class support to businesses that rely on these technologies to keep their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
Entourage and Exchange Information Technology Consulting
Mac and Outlook Web App Troubleshooting
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send messages, search the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers customized one-on-one Entourage education.
Support Desk Services Technology Consulting Services
Consulting Call Desk Outsourcing Services
Progent offers several basic types of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients convenient access to a dependable support resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to resolve rather than simply report problems.
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