Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Clearwater, Florida companies the services of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small businesses frequently resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and support BlackBerry devices across your company, define security policies that are right for your company, customize wireless software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server gives businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs like calendars, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages and to IM-aware applications through Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to plan, install, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of supporting mobile workers.
Progent's Remote BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Clearwater, Florida who need quick and affordable access to a qualified BlackBerry support professional, Progent delivers efficient remote assistance from a veteran support team who have delivered IT solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)
Online support eliminates travel expense and lets engineers solve technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer expert help in fields including fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, high-availability system infrastructure for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition assist your business to resolve a broad range of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online help for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses at a minimum and, by resolving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which management approach and hardware products meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.