Mobile Expertise
Clearwater, Florida Integration Services for BlackBerry
Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent connectivity to email, calendars, web applications, and other vital business data. Progent can provide Clearwater, Florida companies the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate smoothly to a modern mobile platform.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry technology has grown more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's proven online support model, provides small businesses an affordable alternative for integrating RIM BlackBerry products productively into their business information network.
Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
| City | Address | Phone | Link |
| Clearwater | 600 Cleveland Street Clearwater, FL 33755 United States |
(727) 250-0700 | Clearwater Network Support Services |
| Lakeland | 206 Easton Dr Lakeland, FL 33803 United States |
(863) 250-4500 | Lakeland Network Support Services |
| Orlando | 121 S Orange Ave, #1500 Orlando, FL 32801 United States |
(321) 754-1119 | Orlando Network Support Services |
| Sarasota | 950 South Tamiami Trail, #208 Sarasota, FL 34236 United States |
(941) 265-8600 | Sarasota Network Support Services |
| Tampa | 400 N Ashley Drive Tampa, FL 33602 United States |
(813) 694-9055 | Tampa Network Support Services |
Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a centralized platform for handling critical jobs like smartphone installation, updates, and deactivation and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Novell GroupWise, or Domino email servers and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server offers a wealth of security options starting with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple DES. BlackBerry BES Server also allows great versatility in selecting levels of protection to meet the specific needs of your company's environment. Progent's BlackBerry certified engineers can assist you to choose advanced security features and activate them remotely. Examples of these wirelessly selectable security settings include:
- Disable a BlackBerry smartphone
- Erase data from a lost or stolen smartphone
- Lock out Bluetooth functionality
- Enable internal defenses against malicious attacks
BlackBerry BES Server also provides flexibility in selecting how to prevent BlackBerry users from installing or running unsecure or unauthorized code. Progent can assist you to select blocking processes such as:
- List exactly what applications are permitted on the device
- Prevent external programs from allocating non-volatile storage on the device
- Select which functions third-party programs can access on the device
- Restrict the types of connections external programs running on the device can establish
- Block all external software from being loaded or run on the BlackBerry device
How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can in addition assist your business to resolve a broad array of issues associated with synchronization, handset recognition, email reconciliation, web access, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote support for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses at a minimum and, by resolving issues quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to define and install sensible security options.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, system architecture, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about engineering help for BlackBerry wireless technology, phone
An index of content::
System Pilot Testing Lab Consultants
Capacity Planning Test Lab Consultant Services
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, the lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Professionals Virtual Support Desk Costs
24x7x365 Extended Support Desk Cost Savings Support
Progent's Helpdesk management and co-management services enable organizations to cut costs, enhance output, and adapt quickly to fast-changing business circumstances.
24-Hour Co-managed Service Desk Costs Support and Setup
Call Center Sharing Economics Consultant
Progent's Help Desk outsourcing and co-sourcing services help businesses to save money and improve productivity.
Exchange Server 2000 Upgrade Remote Support Services
Microsoft Certified Partner Exchange 2000 Upgrade Help
Progent is one of the most expert network support firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Remote Consulting MSP360 Desktop Backup
MSP360 Ultimate Backup Support and Help
Progent's data protection experts can assist you to design, deploy and debug a backup/restore solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows businesses to create a backup solution with a low Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by user mistakes, system errors, malicious users, and external assaults like ransomware.
Windows 11 Installation Help and Support
Award Winning Windows 11 Management Professional
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 such as cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning, and Help Desk Call Center support.
ProSight Network Infrastructure Monitoring Integration
Automatic Network Infrastructure Mapping Integration
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, enhance and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks.
24-Hour Duo MFA and Single Sign-on Remote Support
Network Consultant Multi-factor Authentication
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
Applications Support Microsoft Dynamics Business Central
Technical Support Services Microsoft Dynamics 365 Business Central
Progent can provide online and onsite configuration, migration, programming, BI reporting for Dynamics Business Central/Navision.
Microsoft Certified Expert Windows Server 2008 R2 Outsourcing
Microsoft Certified Expert Windows Server 2008 Security Online Help
Windows Server 2008 is a major step forward in making IT networks more secure and available, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering consulting, technical support, education, staffing, monitoring, and security engineering expertise.
Immediate scom 2016 Windows Server 2016 integration Consultants
scom 2016 VMware integration IT Consultant
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable availability for critical applications by offering centralized, mixed-platform tracking of physical and virtual resources deployed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to assist organizations of all sizes to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to move to Operations Manager 2016 from older releases or from different monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
24-7 Windows 2003 Troubleshooting
Windows 2003 Computer Consultants
Progent's certified Windows Server 2003 engineers can provide computer support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and maintenance offerings include system planning, installation, project management, on-premises and remote network support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Consult Citrix Workflow Studio
Citrix and Microsoft Hyper-V On-site Support
Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V network, and show you how to use Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of equipment and support and streamlining management processes.
MobileMe Engineer
Apple Mac IT Consultant
Progent's experts offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and iPad synchronization, or moving to iCloud. For computer environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is available, safe, fast and aligned with your company's objectives.
Linux RedHat Remote Engineer
Linux RedHat Remote Specialists
Progent provides nationwide online technical support and troubleshooting services for companies who operate networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help provides optimum return for your IT dollar by protecting user productivity and shortening the hours charged for computer analysis and repair. Sophisticated online support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM certified security specialists to help with the most challenging system problems.
Systems Management Server 2003 Support and Help
24-Hour SMS Server Upgrade Support
Progent's Microsoft experts provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for change and deployment automation. System Center Configuration Manager is the new title for the change management solution previously known as Systems Management Server. System Center Configuration Manager provides a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager 2007 economically for streamlined operating system and application software deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help you to move efficiently from Microsoft Systems Management Server to Configuration Manager 2007.
Remote Office Word troubleshooting Consulting Services
Consultant Microsoft Word Online
Progent's Office Word and Microsoft 365 Word consultants can provide a broad selection of economical remote consulting services to assist you to maintain your legacy Microsoft Office Word solution or help you to upgrade to a current release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, integrating Word with different Microsoft Office apps such as Office Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training customized for individuals or groups.
wireless controller Consultants
Cisco Certified Expert 8540 wireless controller Consulting Services
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
24 Hour Online Wireless Site Survey Onsite Technical Support
Computer Consultants Wi-Fi RF Coverage Maps
Progent's wireless site survey services help you to design, install and debug a Wi-Fi network adapted to your environment, providing your business a WLAN that has the coverage, speed, capacity, data protection, and roaming capability your company requires.
Services VMware VCDX-NV certified
VMware vCloud Suite Services
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
wireless VoIP phone integration Integration
802.11ac Access Point Remote Technical Support
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Microsoft Configuration Manager 2012 Consultant
SCCM 2012 Intune Integration Configuration
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device management solution or assist you to enhance your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Remote Employees Cybersecurity Computer Consultant
Offsite Employees Endpoint Security Configuration
Progent can help small and medium-size companies to implement network security protection solutions and deliver response expertise for remote workers.
OS X Networking Computer Consultants
24-7 Consultant OS X Infrastructure
Progent's Apple Mac networking consultants can assist you with a wide range of system infrastructure areas such as network architecture, remote and mobile access, internetwork communication, protection, and new technologies including VoIP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of planning, configuring, and supporting a system infrastructure that is reliable, safe, efficient and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Exchange 2007 Server Professional
Exchange 2007 Server Consultants
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.
Internet Security and Acceleration Server Integration Services
Microsoft Proxy Server Online Help
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Windows 2012 R2 Troubleshooting
Windows Server 2012R2 Hyper-V Virtual Switch Consultants
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, create an enterprise-wide security plan, automate IT administration, assist with application development, and build and test a DR/BC plan.
VMware VCDX certified Professionals
VMware NSX Disaster Recovery Engineers
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to plan, configure, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.
Emergency Consulting System Testing
PXE evaluation Lab Specialists
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers without adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.
Supplemental Service Desk On-site Technical Support
Microsoft Certified Supplemental Call Center Support and Setup
Progent's Network Call Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to work within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Top Rated Microsoft Windows 11 Upgrade Tech Services
Windows 11 Snap Assist Technical Consultant
Progent's Windows 11 consulting experts offer a range of services for Windows 11 including cloud integration, mobile device management, teleworker access, security and compliance, centralized provisioning, and Help Desk support.
SQL Server 2017 High Availability Integration Services
SQL Server 2017 Cybersecurity Support and Setup
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to design and implement an efficient upgrade from your existing SQL Server environment to SQL Server 2017.
SCOM Management Packs Online Help
SCOM 2012 R2 Support Outsourcing
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
VMware VCDX Consulting
VMware Hy7brid Cloud Consultant Services
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid systems. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
ProSight Virtual Hosting Consult
Professional ProSight Private Cloud Hosting Services
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including lower capital expenditures, reductions in operational expense, improved executive focus, enterprise-class security, enhanced availability, and regulatory compliance.
Computer Consultants Windows 11 Wigets
Emergency Support and Help Windows 11 Power Automate
Progent's Windows 11 experts can provide a range of services for Windows 11 including cloud integration, mobile management, telecommuter connectivity, security and compliance, centralized deployment, and Help Desk Call Center support services.
Hyper-V 2016 Failover Clusters IT Services
Support and Integration Windows Server Hyper-V 2016 PowerShell
Hyper-V 2016 incorporates key technologies first developed for and proven on Azure, among the world's largest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, plan an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade strategy, educate your IT administration and technical support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
Online Cisco Certified CCIE Network Security Consultant
Networking Consultant Cisco CCIE Remote
Progent's Cisco-certified CCIE network consultants can help your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Microsoft Azure Storage Design
Azure Disaster Recovery Consultancy
Progent can assist companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Juniper SSL VPN Router Security Auditing
Forensics Services Juniper SA Series SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Wi-Fi IP phone integration Professional
Wi-Fi IP phone integration IT Consultant
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are on the move within campus, warehouse, health-care or other venues where IT management requires user endpoints that offer more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Creating solutions with Cisco's wireless IP phones typically demands that you set up and optimize many key pieces of your Wi-Fi environment including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and on-premises support to help you create and administer a Cisco wireless IP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
24 Hour Capacity Planning Test Lab Specialist
network evaluation Lab Consult
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.
Progent Management Network Support Technician
Progent's Management Server Support
Progent's management team consists of seasoned professionals with years of experience delivering computer consulting, troubleshooting, and long-term IT planning to businesses ranging in size from small offices to global enterprises. Great support requires great people, and Progent stands out by having assembled a management team that can provide businesses with the best service value in the industry.
Cisco SIP Infrastructure Solutions Online Support Services
Computer Consultants Cisco SIP and CUBE
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or onsite expertise to help you to move efficiently to a productive communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Developer Firms MS Project Server
Microsoft Project Server 2013 Support Services
Progent's Microsoft consultants can provide in-depth support in deploying, using and debugging any edition of Microsoft Project Server and can provide a wide variety of cost-effective remote support services following proven best practices to help organizations of any size to receive all the advantages of this powerful platform. Consulting support available from Progent include system design, installation and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and specialized webinar training.
Network Services Monitoring Technology Consulting Services
Automatic Topology Mapping Specialist
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map, monitor, enhance and debug their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks.
Azure and iPhone integration Consultancy
Microsoft Azure cloud integration Development Companies
Progent can assist businesses of any size to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.
Windows 2000 Network Consultant
Top Windows 2000 Server On-site Support
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can simplify network administration, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Cisco VoIP Phones and Contact Center Consultant
Remote Cisco SIP phones Computer Engineer
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Google Cloud hybrid cloud solutions Consult
Google Cloud GKE Consultants
Progent can provide cost-effective remote and on-premises support to help businesses to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
NetApp SnapMirror Engineer
NetApp MetroCluster Switchover Services
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart from each other. Progent's roster of seasoned network experts can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network, and verifying your disaster recovery solution to show compliance with industry standards and government mandates.
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