Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other critical business data. Progent offers Clearwater, Florida businesses the expertise of BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or transition smoothly to a current smartphone platform.
As the sophistication of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations often resort to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist your business with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
| City | Address | Phone | Link |
| Clearwater | 600 Cleveland Street Clearwater, FL 33755 United States |
(727) 250-0700 | Clearwater Network Support Services |
| Lakeland | 206 Easton Dr Lakeland, FL 33803 United States |
(863) 250-4500 | Lakeland Network Support Services |
| Orlando | 121 S Orange Ave, #1500 Orlando, FL 32801 United States |
(321) 754-1119 | Orlando Network Support Services |
| Sarasota | 950 South Tamiami Trail, #208 Sarasota, FL 34236 United States |
(941) 265-8600 | Sarasota Network Support Services |
| Tampa | 400 N Ashley Drive Tampa, FL 33602 United States |
(813) 694-9055 | Tampa Network Support Services |
Integration Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to provide optimum security. BES Server also streamlines a broad selection of vital administrative jobs that span from BlackBerry deployment and updates to mobile security and high availability.

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to perform basic jobs such as:
Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BES Server Express. These procedures include:
Progent's Online BlackBerry-premier Support is Fast and Economical
For businesses in Clearwater, Florida who need fast and affordable access to a qualified RIM BlackBerry support professional, Progent offers effective online help from a veteran support team who have provided network solutions to organizations in each state in the country. (See Progent's client testimonials.)
Remote consulting services eliminates travel costs and enables specialists to solve problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer professional support in fields such as fixing synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition help your company to troubleshoot a broad range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support expenses at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help you to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Assistance from a BlackBerry-Qualified Consultant
If you wish to ask Progent about technical expertise for BlackBerry wireless solutions, phone