Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent connectivity to email, calendars, web applications, and other vital business data. Progent can provide Clearwater, Florida companies the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate smoothly to a modern mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry technology has grown more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's proven online support model, provides small businesses an affordable alternative for integrating RIM BlackBerry products productively into their business information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services

Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a centralized platform for handling critical jobs like smartphone installation, updates, and deactivation and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Novell GroupWise, or Domino email servers and BlackBerry users and allows over-the-air synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry BES Server offers a wealth of security options starting with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple DES. BlackBerry BES Server also allows great versatility in selecting levels of protection to meet the specific needs of your company's environment. Progent's BlackBerry certified engineers can assist you to choose advanced security features and activate them remotely. Examples of these wirelessly selectable security settings include:

  • Disable a BlackBerry smartphone
  • Erase data from a lost or stolen smartphone
  • Lock out Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry BES Server also provides flexibility in selecting how to prevent BlackBerry users from installing or running unsecure or unauthorized code. Progent can assist you to select blocking processes such as:

  • List exactly what applications are permitted on the device
  • Prevent external programs from allocating non-volatile storage on the device
  • Select which functions third-party programs can access on the device
  • Restrict the types of connections external programs running on the device can establish
  • Block all external software from being loaded or run on the BlackBerry device

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can in addition assist your business to resolve a broad array of issues associated with synchronization, handset recognition, email reconciliation, web access, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses at a minimum and, by resolving issues quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to define and install sensible security options.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, system architecture, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

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