Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most successful solutions for achieving anytime-anywhere access to email, calendars, web applications, and other critical business information. Progent offers Clearwater, Florida businesses the services of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often turn to outside support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and support BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications such a schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones have push-based access to Exchange messages and to instant messaging-capable applications via Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can assist you to design, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to provide prompt assistance to businesses in the Clearwater region or throughout Florida. Progent's seasoned online consulting team has helped businesses solve computer issues and reduce IT service costs in each state in the United States and established a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote consulting support for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can also help your company to resolve a broad array of problems associated with synchronization, device recognition, email consistency, web access, wireless connections, IM, workstation application installation, and Desktop Redirector.

As a leader in providing nationwide remote consulting services for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses low and, by solving issues quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security options.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent offers national urgent phone support and consulting services for companies who run Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote IT help offers maximum return for your IT dollar by protecting client efficiency and limiting the hours billed for computer analysis and repair. Sophisticated remote access utilities and skilled technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by traveling to your site. In the vast majority of situations your network problems can be remediated by telephone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the toughest network problems.

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