Clearwater At Home Workers Integration Consulting Experts
Help Desk Call Center Solutions Consulting Services
Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Clearwater company to select the appropriate technologies and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from as-needed guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Clearwater, Florida businesses to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Services for Remote Workers
A fast, company-wide changeover to a from-home workforce, which could be the result of a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center services utilize Progent's extensive team of remote technical support experts combined with world-class trouble ticketing and follow-up software to provide an affordable, modern Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to monitor or revise their current tickets, add information, and append screenshots and relevant files. Technical support services are delivered at a substantial discount off Progent's normal Level 1 technical service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Augmentation Service allows your company to augment your current Call Desk staff by sharing delivery of Help Desk support services transparently between your in-house IT support staff and Progent's extensive team of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a co-sourcing support model utilizing the number one professional services automation (PSA) platform for managing service requests and ticketing, establishing ownership, tracking progress, and generating reports. For information about how Progent's Help Desk Augmentation Services can help your business to provide best-in-class technical support to your from-home workers, visit Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Clearwater, Florida business, call
An index of content::
24/7/365 Information Technology Consulting Microsoft Office
Immediate Computer Outsourcing Consultant Microsoft Office System
Progent’s computer outsourcing support offerings for small companies feature planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing chronic IT problems, and producing a comprehensive security plan. Progent can help you enhance system reliability and performance via non-stop configuration, redundant network topology, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can help with needs definition, product inventory, BOM development, vendor selection, procurement coordination, and full documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Microsoft Office XP.
Virtual Server Professional
Virtualization Engineers
With virtual server technology, companies can operate multiple virtual servers on one physical server. Virtual server technology allows IT organizations to enjoy all the benefits of server segmentation, while avoiding the costs that goes with purchasing additional server equipment. Virtualization is also the critical technology for private clouds, which offer major advantages including reducing the costs of hardware, datacenter facilities, and administration while improving data security, network availability, and disaster recovery. Other useful server management technologies are server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management consultants can assist you in all aspects of server consolidation and administration to enable your business to cut expenses and conserve time.
Services Virtual Server Private Cloud Hosting
Private Cloud Solutions Technology Professional
Progent’s private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. Smaller organizations can take advantage of Progent’s private cloud to eliminate large capital costs for the purchase, upkeep, and management of computer equipment and data center facilities while achieving world-class levels of network reliability and physical security.
CentOS Linux Help and Support
Linux Technical Consultant
Progent's Linux support experts offer small and mid-size businesses and software developers assistance with administering and supporting Linux systems that run with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Jobs Telecommuting Network Consultants
Cisco Consultant Positions
Progent is seeking to hire fulltime, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or equivalent security certification; and high-end network architecture consultants with a background in mobile solutions, wireless networking, service continuity, workplace recovery, data protection, and virtual servers. Progent also is looking for professionals to join our team of helpdesk support technicians and off-site support professionals. Also, Progent is looking for experienced administrators able to operate productively in our fast-paced, virtual office environment.
Microsoft Lync for Mac Help and Support
VBA for Mac On-site Technical Support
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
Troubleshooting Windows, UNIX, Solaris
Windows and UNIX Consulting Services
If your company runs a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a wide array of security topics including security administration procedures, security architecture and models, connection control systems and methodology, applications development security, business processes security, hardware security, communications, infrastructure and web security, and workplace recovery planning. CISA and CISSP stipulate the basic competencies and international standards of knowledge that network security professionals are expected to master. These accreditations provide executive management the assurance that consultants who have achieved their CISM or CISSP certification have the experience and knowledge to offer effective security management and engineering services.
Support and Help Microsoft Windows 2008
Windows 2019 Support Outsourcing
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad familiarity with planning and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s IT support can assist you with planning, installing, managing, and troubleshooting Windows Server systems that increase the business value of your computer system. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
IT Services for Service Providers Specialist
Support for IT Service Providers Troubleshooting
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a seamless arm of your IT services team.
Virtual Office Job Work from Home Microsoft Consultant
Home Based Microsoft Certified Freelance Jobs
Progent believes that a well designed and executed information system is a pivotal factor for enabling a firm's growth, and we apply this credo in our own system infrastructure. Progent has built a fault-tolerant virtual office infrastructure that enables Progent's in-house consultants and certified contractors to offer fast and effective support, cooperate closely on challenging jobs, and experience career and personal maturity from acting as a member of a dynamic business culture of self motivation and freedom.
24/7/365 Mac Information Technology Outsourcing
Mac Configuration Consultant Services
Progent offers nationwide online phone support and troubleshooting services for companies who run Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and OS X with Microsoft technology. Progent's experts offer Mac clients a range of IT services including desktop assistance, upgrading to the current version of Mac OS X from legacy versions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or migrating to Apple's iCloud services. Online technical support offers maximum leverage for your information technology dollar by preserving client efficiency and shortening the hours charged for network analysis and repair. Advanced online access tools and skilled technicians and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a combination of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the toughest system problems.
SQL Server 2012 xVelocity Technology Consulting Services
Online Consulting SQL Server Analysis Services
Progent offers the support of certified engineers as well as experienced database application programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
SharePoint Server 2010 Consulting Services
Top Rated SharePoint Server 2010 Remote Technical Support
Progent's Microsoft-certified engineers can provide affordable online support and programming services to help you to design, implement, manage, and maintain Microsoft SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise-wide search, workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from earlier releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.
Training Windows
Network Training
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Mid-size businesses who utilize familiar freelance service providers or who maintain internal support staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.
Microsoft SQL 2008 Server IT Consultant
Largest MCSE Expert Certified Network Consultants MS SQL 2008
Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts as well as to network users, reducing the complexity of creating, deploying, managing, and using enterprise data and database programs on platforms ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Remote Support SharePoint 2013 Community Sites
SharePoint 2013 PerformancePoint Services Integration Support
Progent has been providing SharePoint consulting services since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific tasks associated with your SharePoint 2013 deployment.
Integration Support Exchange 2003 Server Upgrade
Microsoft Exchange Consulting
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes network disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
Virtualization Specialist
Virtual Server Engineers
By using virtual server technology, companies are able to run multiple virtual machines on a single physical server. Virtual server technology allows companies to enjoy all the benefits of server isolation, while avoiding the costs associated with purchasing extra server hardware. Virtual servers are also the critical technology for private clouds, which provide important benefits such as lowering the costs of capital equipment, facilities, and administration while improving data protection, network availability, and disaster recovery. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management experts can help you with all areas of server consolidation and management to enable your business to contain expenses and save time.
Microsoft Exchange Server Upgrade Consultant
Microsoft Exchange Server Upgrade Professionals
Progent's Microsoft-certified consultants can provide affordable remote and on-premises help to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded messaging system, train your network support staff and end users to get them ramped up quickly on Exchange Server 2010, and offer continuing administrative consulting and engineering support. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Computer Consulting Wireless
Small Business Wireless Integration Services
Progent’s wireless professionals can help small companies plan, choose, pilot, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that matches or excels wireline connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless connectivity technology that fit best with your company requirements.
Windows Server 2012 R2 Technology Consulting Services
Remote Windows Server 2012 R2 Multitenancy Network Engineer
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management team, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and test a DR/BC plan.
Services NotPetya ransomware protection and recovery
Consult ransomware recovery planning
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your current AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup environment that reduces your exposure to a ransomware attack and aligns with your company's requirements.
Cisco Firewall Information Systems Firms
Cisco Management Software Outsourcing Consultant
Progent can provide rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using powerful remote diagnostic tools to provide quick and affordable analysis and remediation of urgent network problems.
Intune App Wrapping Setup and Support
Intune and Apple iOS Troubleshooting
Progent's Microsoft-certified Intune consultants can help you to assess the strategic value of utilizing Microsoft Intune for configuring and managing your mobile devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to configure policies, set up test systems to evaluate the benefits of Microsoft Intune for your network, install Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and maintain your Intune deployment.
Consult Google GCP Cloud Storage integration
Google Cloud Machine Learning Professional
Progent offers affordable remote and on-premises consulting to assist companies of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Offsite Workforce Helpdesk Services Information Technology Consulting
Teleworker Helpdesk Services Computer Consultants
Progent offers small and medium-size businesses supplemental or comprehensive Help Desk call center support for an offsite workforce.
Network Consulting 8540 wireless controller
prime infrastructure Online Troubleshooting
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing wireless availability with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Questions about Microsoft Certified Job Opportunity
Questions about Cisco Certified Careers
For replies to frequent questions about being employed by Progent, go to Jobs at Progent Questions and Answers.
Select Topic: