Clearwater Work from Home Employees Solutions Consultants
Call Desk Solutions Consulting Services
Expanding your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Clearwater company to select the right technologies and follow leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Clearwater, Florida businesses to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.
Help Desk Support for At-Home Workers
A rapid, enterprise-wide switchover to a telecommuter business model, which might be motivated by an epidemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services make it possible for businesses to outsource or augment their Help Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's extensive team of online IT support specialists combined with enterprise-class ticketing and tracking software to provide an economical, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from initial help requests through trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows at-home employees to track or update the status of their active tickets, enter information, and append screenshots and attachments. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT experts to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your company to supplement your current Help Desk organization by splitting delivery of Call Desk support services transparently between your in-house support personnel and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support model utilizing the number one professional services automation tool for handling help requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. For information about how Progent's Help Desk Call Center Supplementation Services can enable your company to provide best-in-class IT support to your telecommuters, go to Progent's Call Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Clearwater, Florida company, call
An index of content::
ransomware rebuild Consultants
ransomware cleanup and recovery Consult
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Catalyst Wireless Access Point On-site Technical Support
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Online Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP consultants can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Top Consult NetApp MetroCluster Synchronous Replication
NetApp MetroCluster Disk Pools Consult
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver online or onsite support for NetApp's entire line of SAN products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following best practices.
Threat Management Gateway 2010 Professionals
Microsoft Forefront TMG Consultant
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server and provides a centrally managed Internet gateway that acts as a one-server platform for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
Services Documentation Specialists
Top Quality Service Reports Online Support Services
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by each staff member to every customer. The practice of documenting and organizing service records allows more efficient service and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.
Online Consulting Intune and Windows 8.1
Intune SCCM Integration Online Support Services
Progent's Microsoft-certified Intune consultants can help you to assess the strategic case for adopting Intune for administering your mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent can assist you to define security policies, plan and deploy test systems to evaluate the appropriateness of Intune for your environment, install Intune across your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Cisco Firepower Firewalls Outsourcing
Engineer Cisco Firepower
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of modern security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to create and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Remote Workers Security Help and Support
Remote Employees Endpoint Security Computer Consultant
Progent can help small and medium-size organizations to install cybersecurity defense solutions and provide response expertise to support teleworkers.
Technical Consultant Windows Server 2012 R2 Configuration Manager
MCSE Expert Certified Remote Technical Support Windows Server 2012R2 Live Migration
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security strategy, automate network management, help with application development, and build and test a disaster recovery/business continuity plan.
24/7 Online Help Internet Security and Acceleration Server 2006
Top Ranked Microsoft ISA Server 2006 Remote Consulting
Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling increased productivity by making these resources available to authorized remote or mobile users. ISA Server 2006 helps protect business applications, services, and information across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to design, deploy, set up, and maintain ISA Server on your network so your business achieves a smart and economical balance of protection, productivity, and speed.
Google Cloud Windows Consulting
Google Cloud Natural Language Consultants
Progent can provide affordable online and on-premises consulting to assist organizations to move all or part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Microsoft Exchange Server 2016 Migration Technical Support Services
Microsoft Exchange 2016 Migration Online Help
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
High Availability Interoffice Connectivity Engineer
Consultant High Availability Interoffice Connectivity
Progent's high availability inter-site connectivity and fault tolerant system infrastructure consultants can help small companies create non-stop Interoffice connectivity via redundant networks featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice networking.
wireless VoIP phone and Aironet APs Consulting
wireless IP phone configuration Support and Setup
Progent's Cisco wireless IP phone configuration consultants can provide remote and onsite assistance to help your organization create and administer a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Developer Firms Amazon Marketplace Web Service
Programming Firm Amazon Marketplace Web Service development
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
Largest Installer Linux Phone-based
Consultant Services Linux RedHat Phone-based
Progent offers national remote phone support and consulting services for companies that run environments powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum return for your information technology dollar by protecting user efficiency and limiting the hours billed for computer repair services. Advanced remote support technology and experienced technicians and consultants combine to enable Progent to solve most network problems without squandering time and expense by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security professionals to help you with the most challenging system problems.
Lync Server 2013 disaster recovery Technology Professional
Top Quality Lync Server 2013 and iPad Technology Professional
Progent's consultants can help your company to evaluate the benefits of Lync Server for your business and can assist you to design and execute an installation of Lync Server that centralizes the management of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can also help you to carry out an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to improve the team-computing functions of MS Office programs, and offer training and continuing support for Lync Server 2010 and other Microsoft platforms.
Cisco and Microsoft Certified Expert Enterprise hybrid cloud integration Professional
Hybrid cloud solutions Consultants
Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that utilize local IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Cisco Switch Small Business IT Consultants
24/7/365 Cisco Small Business IT Outsourcing Companies
Progent offers rapid remote support from Cisco-certified CCIE networking consultants. Progent's CCIE engineers can link to your environment via powerful remote support utilities to deliver fast and affordable analysis and remediation of critical network infrastructure problems.
Consulting Services 64-bit Computing
Consultancy 64-bit Processing
Progent's Microsoft-certified engineers can help you to enhance your application servers or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit processing, design an efficient upgrade strategy that reduces operational interruptions, and provide inexpensive, professional remote support to aid your company to install 64-bit operating systems and application programs on your current computers.
Urgent Wireless Internet Remote Consulting
Wireless Bridge Online Support
Progent's Wireless Consulting Services provide a fast, affordable option for companies of any size to configure, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SQL Server 2012 Migration Consultant Services
SQL Server 2012 Monitoring Support and Help
Progent can provide the support of certified consultants as well as seasoned database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified security professionals to help you to assess the potential advantages of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define a cost-effective and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Small Office System Repair
Small Office Computer Consulting Services
Progent is a leader in cost-effectively providing world-class IT help to small companies. Progent's success in addressing the IT service needs of the historically underserviced small business sector is the combined outcome of major technical and operational innovations that have removed much of the traditional expenses out of administering network service, added unprecedented professional expertise into the support mechanism, and dramatically accelerated the solution process.
Microsoft Office 2000 Information Systems Firms
Microsoft Office Computer Consulting Group
Progent's IT outsourcing services offer budget-friendly computer support for small companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can contain costs and eliminate risks, permitting IT support budgets to grow in a more moderate and controlled fashion than is possible by building up a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network architecture for your vital business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Virtual Machine Manager Support
After Hours VMM Console Online Technical Support
Progent can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your business to migrate from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and repair your current SCVMM ecosystem to make sure you get the highest possible return on investment.
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