Clearwater Remote Workforce Configuration Support and Consulting
Help Desk Call Center Augmentation and Outsourcing Consulting Services
Enlarging your at-home workforce may have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Clearwater company to select the appropriate tools and follow best practices in building and maintaining a safe virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services that go from as-needed expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Clearwater, Florida companies to succeed with any aspect of creating a high-performing remote work ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, data security, data protection solutions, and streamlined management.
Help Desk Call Center Services for At-Home Workers
An emergency, organization-wide changeover to a teleworker business model, which might be activated by a pandemic or as an element of a business continuity preparedness plan, can overwhelm even a high-performing in-house Call Center. Progent's Call Center services make it possible for organizations to outsource or augment their Support Desk by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide team of remote technical support specialists along with enterprise-class ticketing and follow-up software to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from initial service requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to monitor or revise their active trouble tickets, enter information, and append screenshots or attachments. Support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to resolve complex issues. For more information, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your business to supplement your current Help Desk organization by splitting responsibilities for Support Desk services seamlessly between your regular IT support staff and Progent's nationwide team of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collective support solution based on the number one professional services automation platform for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. For information about how Progent's Support Desk Supplementation Services can help your company to provide world-class desktop support to your at-home workforce, see Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Clearwater, Florida company, call
An index of content::
Apple Macintosh Infrastructure Specialist
Online Support OS X Architecture
Progent's Mac support engineers can help you with a wide array of network foundation areas including network architecture, remote and mobile access, internetwork communication, security, and new technologies such as Voice over IP and high-speed wireless networking. For company networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the complexity of planning, configuring, and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your corporate goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Shared Computer Support Help Desk Costs Computer Consultant
Shared Call Center Economics Network Engineer
Progent's Helpdesk management and co-management services help companies to cut costs and increase productivity.
Solaris Consulting
UNIX Specialist
Progent's Solaris platform consulting services offer small and mid-size businesses and developers help with administering and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with an easy single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Fedora Linux Online Help
Redhat Linux Professional
Progent's Linux support services provide small and mid-size businesses and software developers support for administering and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience offers you a convenient single source to help you build and maintain a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
24x7x365 Windows Server 2012R2 Virtual Fibre Channel Support and Setup
Windows 2012R2 Consultant
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, develop a corporate-wide security plan, streamline IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Antivirus Support Services
Anti-Virus Technology Consulting Services
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Management services through Progent's E-Mail Guard anti-spam and anti-virus aggregation offering. Progent's expert e-mail protection professionals can help you devise an email security plan that includes antispam and virus protection products and processes.
CISM Security Security Multiple cloud management Professional
24x7 Enterprise hybrid cloud integration Consultants
Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that seamlessly combine local resources as well as one or more public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Network Engineer Full-Time Jobs
Cisco CCIE Subcontractor
Progent wants to hire fulltime, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or comparable security certification; and advanced system architecture consultants with a background in mobile solutions, wireless connectivity, high availability, business continuity, data preservation, and VMware. Progent also seeks employees who can work on Progent's team of help desk service technicians and off-site support experts. In addition, Progent is seeking talented managers who can operate productively in our high-growth, virtual office environment.
Microsoft Teams PSTN Gateway Engineer
Teams Professionals
Progent can help your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Remote Support Services Project Planning
Active Directory Software Consulting
For large organizations, Progent can supplement internal IT groups by offering world-class experience in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can act as a seamless local extension of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can offer field engineers and technicians to assist with a site relocation or office move, or a network architect to help with building or utilizing an Internet Data Center or Hosting Facility.
Automated Desktop Management IT Consultant
Consultants Automated Server Inventory
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact productivity.
Desktop Technology Network Consulting Companies
Award Winning Small Business IT Consultant Desktop Technology
Progent can provide a variety of affordable online and onsite support services to assist your business to deploy, manage, and debug desktops and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Windows 7 Wireless Specialists
Windows 7 Wireless Outsourcing
Progent's certified engineers offers offsite and on-premises support expertise to assist your company to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, online connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring and alerts.
Q and A about Recruiter Cisco Consultant Contract Jobs
FAQ about Microsoft MCSA Subcontractor Jobs
For replies to common enquiries concerning becoming a consultant at Progent, see Employment at Progent Q&A.
Engineer Router patch management
Patch management services Specialist
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
Microsoft GP/Great Plains Remote Support Services
Microsoft Financial Software Computer Engineer
Key features of Dynamics GP/Great Plains software include a modular structure that lets you buy only the components you need, a standardized architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting services that permit you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to process data from almost any db software or desktop software into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom programs. Progent can show you how to configure and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer expert GP consultants to help you turn the advanced features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Information Technology Consulting Windows 8.1 Security
Microsoft Windows 8.1 Upgrade On-site and Remote Support
Microsoft Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. A wealth of innovative features, such as its touchscreen support and iconic tile user interface, offer a wide selection of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist get your organization up to speed with Windows 8.1 and make sure you derive maximum competitive advantage from the product's various technical enhancements.
Open Now SQL Server Application Consultants
SQL Programming Company
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can provide your company a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
System Center 2016 Disaster Recovery On-site Technical Support
System Center 2016 Data Protection Manager IT Consultant
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Consulting IoT device patch management
Software patch management services Engineer
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, such as scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as sensors and robotics.
24x7 Specialist Small Business WAP351
Technology Consulting Small Business WAP121
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or on-premises configuration and troubleshooting support to help you to plan, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
24 Hour Jabber Contact Search Computer Consultant
Unified Single Number Reach Support and Help
Progent's Cisco Jabber consultants can provide online or onsite support to help organizations of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Technology Consulting ProSight Reporting Ticketing
24-Hour ProSight Reporting Network Infrastructure Management Onsite Technical Support
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24-7 SonicWall TZ500 Firewall IT Services
SonicWall Ransomware Protection Technology Consulting Services
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate practices.
Extended Service Desk IT Services
Remote Support and Setup Supplemental Support Desk
Progent's Shared Help Desk service allows your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
NodeZero Cybersecurity Pen Testing Firewall Setup
Computer Security Specialist NodeZero Security Penetration Testing
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security defense systems and policies are correctly set up and effective.
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