Clearwater Telecommuters Connectivity Consulting
Help Desk Call Center Augmentation and Outsourcing Consulting and Support Services
Expanding your remote workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Clearwater company to pick the right tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Clearwater, Florida businesses to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Services for At-Home Workers
A sudden, company-wide switchover to a telecommuter workforce, which could be motivated by a pandemic or as an element of a business continuity preparedness plan, can overstretch even a well-staffed in-house Help Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide team of remote IT support experts along with enterprise-class ticketing and follow-up technology to provide an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 PC support from service requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to check or revise the status of their active trouble tickets, enter information, and upload screen captures and attachments. Support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support experts to resolve advanced problems. To learn more, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Augmentation Service allows your business to augment your existing Call Center staff by sharing responsibilities for Call Center support services transparently between your in-house IT support staff and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Support Desk service uses a collective support solution based on the leading PSA tool for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. For details about how Progent's Call Desk Supplementation Services can enable your business to deliver best-in-class IT support to your at-home employees, visit Progent's Call Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Clearwater, Florida company, phone
An index of content::
Immediate Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Engineer
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Support and Integration
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point experts offer economical online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Sun Solaris Remote Consultant
Urgent Consultant Services Sun Solaris Remote
Progent offers national online phone support and consulting services for businesses who run UNIX or Linux networks or whose IT systems include a combination of UNIX/Linux and Microsoft products. Online IT help provides maximum return for your IT dollar by preserving client efficiency and limiting the time billed for network repair services. Advanced remote access utilities and experienced service specialists and engineers allow Progent to handle most IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the most challenging system issues.
Operations Manager Consulting
Microsoft MOM 2007 Professional
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and repairing Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems detected by SCOM 2012.
Help Desk Process On-site Technical Support
Microsoft and Cisco Certified Network Engineer Online Help Desk
The Help Desk Call Center service delivery model adopted by Progent offers small and midsize businesses an dependable option to dependence on independent service individuals by offering extensive expertise shared by numerous support teams, optional round-the-clock access to emergency assistance, fast escalation to appropriate experts for solving even the most complex issues, service consistency and reliability, prompt follow-up enforced by veteran support managers, a choice of convenient mechanisms for initiating support tasks, and excellent process transparency enabled by ticket tracking and accessible via a web-based portal.
DoubleTake Carbonite Backup Remote Consulting
DoubleTake Carbonite Backup and Restore Remote Troubleshooting
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small and midsize companies a variety of cost-effective solutions for backing up and restoring vital workloads including Microsoft Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT systems to create an advanced state of availability and business continuity capability at an affordable cost.
Access to External Support Databases Migration Help
Microsoft Consulting Best Practices Network Designers
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, at the front lines of IT service, executing a broad variety of IT tasks for a large array of clients. Every Progent consultant shares a refined set of individual best practices which are combined into shared best practices training that Progent teaches its support staff. This means that you get not just world-class IT help, but also a support engineer with proven methods for using computer knowledge to fix actual network problems rapidly.
ProSight Data Backup and Restore Services Technology Professional
Engineers ProSight Data Protection Services
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical data, applications and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information.
Android and Lync integration Consultant
Android VPN Technology Consulting
Progent's seasoned team of IT consultants and subject matter specialists have extensive experience delivering online and onsite support for businesses of any size who need to integrate Android phones into their information systems so that mobile clients can be productive while on the go. Progent offers the range of skills to solve network problems that span numerous manufacturers and that represent a combination of legacy and up-to-date information technology. Progent provides budget-friendly online consulting to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management services to help you finish major network initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets efficiently.
Live Online Microsoft Access Classes
Live Online Microsoft Office Training
Progent offers live online instruction for popular client applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the benefits of traditional in-person instruction, including immediate interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of attempting to accommodate the schedules of multiple students. Available to single students or classes of any size, Progent's virtual instruction allows the instructor to conduct the class from a remote facility while the students can be dispersed throughout an office or all over the country. Virtual learning supports proven teaching tools like virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specialized topics or extended in time and wider in coverage.
Microsoft Experts Online Technical Support Exchange 2013 VoIP
Online Troubleshooting Exchange 2013 VoIP
Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces important new features as well as a redesigned architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Meraki MX router Support
CCIE Certified ISR 4000 Router Onsite Technical Support
Cisco offers a full product line of routers including routers built to provide the security, performance, and availability required by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
Supplemental Helpdesk Information Technology Consulting
24/7/365 Professional Extended Call Center
Progent’s Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Windows Server 2019 Hybrid Solutions Technology Consulting Services
On-site Technical Support Windows Server 2019 Windows Time Service
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
ProSight Hosting for Virtual Servers Professionals
Consultants ProSight Virtual Hosting
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits including reduced capital expenditures, reductions in operational expense, better executive focus, enterprise-class protection, greater availability, and business continuity.
Aironet 3600 Access Point Computer Consultants
Aironet 802.11ac AP Migration Consultant
Progent's Cisco-certified wireless consulting experts can help organizations of any size to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to provide the performance, coverage, capacity, expandability, security compliance and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent offers affordable online and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Consulting Support for IT Service Providers Onsite Technical Support
Specialists IT Services for Service Firms
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own brand as a transparent arm of your IT consulting staff.
Windows Server 2012R2 Server Manager Professional
Microsoft Windows Server 2012R2 Server Manager Online Help
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management, team, create a corporate-wide security plan, automate network management, help with application development, and build and test a DR/BC plan.
SonicWall NSA 2650 Firewall Security Organization
SonicWall NSA 5650 Firewall Network Security Test
Progent's SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate practices.
GIAC Information Assurance Auditor
Technology Consulting Services Information Assurance
Global Information Assurance Certification was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the network security disciplines covered within GIAC certification including auditing infrastructure vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Cisco Firewall integration Online Consulting
Top Quality Cisco Certified Expert Support and Setup Adaptive Security Device Manager
Progent’s Cisco-Certified technology consultants offer professional PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progent’s Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Network Engineer SCOM 2012 Infrastructure Monitoring
SCOM 2012 Migration Computer Consultants
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Remote Duo Zero Trust Cybersecurity IT Consultants
ProSight Duo MFA Support and Integration
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Dynamics GP System Migration Planning Consulting
24-Hour Microsoft Dynamics GP Upgrade Planning Consultancy
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided system integration, software development, training, and troubleshooting services since the product's debut. Progent can provide advanced expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can help you to design, test, and implement an efficient migration from a an outdated release to the latest version of Dynamics GP.
24-7 Private Cloud Services Consultant
Urgent Private Cloud Integration Specialists
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting services are based upon proven virtualization platforms that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Part-Time CIO Computer Engineer
CIO Remote Support Services
Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to enhance business processes so they align better with your corporate objectives. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Ubiquiti's UniFi XG AP WiFi access points Engineer
Consulting Ubiquiti UniFi switch
Progent can provide quick access to the expertise of veteran wireless consultants who can help you to assess the value of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, provision, and place Ubiquiti UniFi wireless access points for optimal signal coverage and throughput.
SharePoint Online Online Consulting
Configuration SharePoint 2016 Migration
Progent's Microsoft-certified consultants offer affordable online and on-premises consulting expertise, software development, and troubleshooting support for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Top MS Virtual Server Administration Website Specialists
Microsoft Virtual Machines Remote Consulting
Microsoft Virtual Server 2005, run on the Windows Server 2003 operating system and powered by software originally developed by Connectix, delivers the power needed to accomplish hardware reduction, software migration, and server isolation projects via virtualization technology in an enterprise-ready IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to enhance operational efficiency in software programming and piloting, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server 2005.
UNIX, Windows Specialist
24x7 UNIX, Windows Services
If your business runs a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISA and CISSP-premier security specialists can assist your entire enterprise in a wide array of security topics including security management practices, security design and models, access management systems and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISA and CISM stipulate the fundamental competencies and worldwide standards of performance that network security professionals are expected to possess. These accreditations give executive management the confidence that consultants who have achieved their CISA or CISM qualification have the experience and theory to offer effective security support and engineering help.
SQL Designer
MS SQL Security Contractors
Progent's certified SQL Server programmers and DBAs offer online expertise to assist organizations of any size to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any element of application development in environments that range from small business or departmental databases to VLDB applications and data warehousing.
Company-wide Standards for Best Practices Designer
Microsoft Solutions Framework Project Methodology Small Business Network Consultant
Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional background, in the trenches of network support, executing a wide variety of IT tasks for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This ensures that you get not just expert IT capability, but also a support engineer with field-tested approaches for applying computer knowledge to fix real-world IT problems quickly.
Juniper SSG Series Router Network Security Test
Juniper SSG320M Router Network Security Testing
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
SQL Server 2019 Backup Support and Integration
24x7 SQL Server 2019 Performance Tuning Professional
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid remote or onsite contact with consulting experts in system planning and deployment, application development, SQL Server management, and network security.
Amazon Marketplace Web Service programming Developer
Amazon MWS integration Developer
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
On-site Technical Support Work from Home Data Protection
At Home Workers Data Protection Consulting Services
Progent can assist small and medium-size organization to design, install, verify and maintain backup/restore technology required for remote workers.
64-bit Computing Specialist
Microsoft 64-bit Processing Consultant
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit applications that you want to retain plus the latest 64-bit editions of applications you wish to run.
Wi-Fi RF Coverage Maps Consultants
Urgent Wireless LAN Site Survey Help and Support
Progent's wireless site survey services help you to plan, deploy and debug a Wi-Fi network customized for your environment, providing you a wireless solution that delivers the coverage, speed, capacity, data protection, and roaming capability your company needs.
Recruit Home Based Cisco Consultant Home Based Virtual Office
Home Based Microsoft Consulting Remote Support Job
Progent is convinced that a carefully designed and executed information system can be a crucial factor for accelerating any firm's growth, and Progent applies this philosophy in our own network environment. We have built a zero-downtime virtual office network that enables Progent's staff engineers and authorized contractors to offer fast and efficient support, cooperate easily on challenging jobs, and gain from professional and private growth from being a member of a dynamic company culture of self motivation and freedom.
IT Consulting Fault Tolerant Internet Connections
Network Consulting High Availability Internet Connections
Progent's Cisco-authorized IT professionals can help you build an affordable, 24x7 Internet connection solution that can achieve non-stop Internet access through a wide range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for 24x7 Internet connections to build a cost-effective, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.
Microsoft Exchange Server 2016 Computer Network Consulting company
.Net Network Design and Consulting
Progent's Microsoft-certified consultants offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to plan, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
CCIE Expert Certified Local Government Cisco Consultant Services
School District Cisco Consultant
Progent has extensive experience delivering a broad range of remote network consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing advanced online network support and has delivered network solutions to organizations in every state. Remote support eliminates travel costs and resolves problems faster than on-premises support.
CUE Remote Support
Biggest Cisco Certified Experts Unified CM and Microsoft Office Remote Troubleshooting
Cisco Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, functions as the heart of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) offer a location-independent IP-PBX by integrating with apps such as Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and on-premises expertise to assist businesses of all sizes to create and administer CUCM deployments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent can assist with any aspect of CUCM setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.
Google GCP Cloud Vision Technology Professional
Cisco Expert Google Cloud GKE Consulting
Progent can provide affordable remote and on-premises consulting to help businesses of any size to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware expense and allow the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Dynamics GP Great Plains Software Online Technical Support
Dynamics GP Network Consultant
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management tool built, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP family, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented approach you can license only the capability you currently require, with the ability to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP.
Office 365 Outlook Integration IT Services
24 Hour Office 365 OneNote Integration Integration
Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.
Dynamics GP Great Plains Accounting Technical Consultant
Microsoft Certified Expert Great Plains Accounting Software Consultants
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering easy access to decision-driving data and a fast return on investment. Microsoft Dynamics GP confers important business benefits such as its ability to extend the reach of your company, handle your financials, computerize financial processes, standardize procedures across your company, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase cash flow. Progent can show you how to configure and maintain a reliable, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP consultants to help you reap all the advantages of your Microsoft Dynamics GP business management system.
Urgent Linux with Windows Consultancy
Microsoft Expert Engineers Linux with Windows
If your business network mixes Linux technology technology with Windows, Progent can help you to incorporate your servers into a unified network that allows all your operating systems to run side by side for simple management, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux and MS Windows integration support services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk services.
Citrix Virtual Server Consult
XenServer Virtualization Consult
Progent's Citrix-accredited consultants can assist your company to understand the business benefits of XenServer and additional Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing XenServer deployment and help you to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.
Technology Consulting WatchGuard XTM Firewall
WatchGuard Firebox M470 Firewall Security Tech Services
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
System Center Operations Manager Computer Engineer
SCOM 2012 Fabric Monitoring Network Consulting
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Telecommuter Collaboration IT Services
24-7 Remote Employees Collaboration Software Computer Consultant
Progent can help small and medium-size companies to deploy collaboration technology to allow their remote workforce to benefit from positive interaction with colleagues and other stakeholders.
Specialist System Center 2016 Endpoint Protection
Emergency SCDPM 2016 Remote Consulting
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network support programs, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems world-class availability, protection, and performance.
Ubiquiti UniFi Controller Specialists
Technology Professional Ubiquiti UniFi AP
Progent can provide fast access to the expertise of seasoned wireless specialists who can assist organizations to determine the advantages of Ubiquiti UniFi wireless access points for your company and assist you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and position Ubiquiti UniFi wireless APs for optimal coverage and performance.
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