Clearwater Expertise for IT Support Providers
Seamless Short-Term Support Staff Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Organizations in Clearwater
Progent's consulting services for network service firms in Clearwater Florida allows your company to offer your customers Progent's consulting and Help Desk support with your own branding as a seamless supplement to your in-house IT support group. These services can help you add to your client base, fill out your service portfolio, create happy clients, and improve your bottom line.
Progent's nationwide roster of network engineers, PC integration and troubleshooting specialists, network admins, and cybersecurity consultants have worked as transparent adjuncts to the support staffs of some of the country's largest IT support firms. Progent's breadth and depth of expertise allows you to widen the capabilities of your IT service business, and Progent's transparency lets you elevate and preserve your branding.
Progent is a network support company with two decades of background providing online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco-certified CCIE network engineers of any private IT services firm in the world. Progent has provided online technical assistance and advanced consulting to customers in every state in the U.S. (Check out recommendations from Progent's customers.)
Providing Progent's Support Services With Your Branding
Progent's consulting program for network service providers offers transparent resale to your clients of world-class IT services. Progent invoices your firm directly and works under your direction to deliver your customers support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Service for clients who require 24x7 support.
Help Desk and Ticketing for Network Service Organizations
Ticketing is the heart of an effective service desk. But enterprise-grade ticketing systems are not just expensive to acquire and staff, but difficult to configure and manage. Smaller IT support organizations rarely have the required resources. Progent's Service Desk and ticketing program gives IT service organizations an economical way to retain their own branding while providing their customers world-class desktop support services built around a best-of-breed ticketing system and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Firms
Progent's Help Desk and ticketing program for IT service companies takes advantage of Progent's sizable investments in highly scalable ticketing technology, an online desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your current ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing program allow your IT service firm to expand your support volume, the range of technical issues your company can handle, the number of locations you can service, and your overall availability.
Key features of Progent's Call Center and ticketing solution for IT service firms include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is offered at additional cost.
- Optional onsite service in larger metro areas is offered throughout the US at extra cost.
- You keep full control of your customers and invoicing.
- Your clients enter service requests using your branded Internet portal, a toll-free number, or by sending an email to your specified mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting for IT Service Organizations
Progent's consulting for network service providers allows your support team to become a single point of contact for practically all IT guidance and troubleshooting your customers may need. You can grow your team and strategic in-house competencies at your own pace without being forced to decline new business due to a lack of in-house expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your in-house IT service group, under your direction, and bills you rather than your client.
- Granular Billing: Progent bills on a per-minute basis to minimize costs.
- Detailed Service Reporting: Progent uses an advanced documentation platform to make sure all IT services performed are fully documented. This enables your IT support organization to shift service responsibilities to in-house consultants when you have enough staff and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can quickly and affordably accept additional opportunities beyond your main fields of excellence and serve new geographies without the risks associated with increasing your full-time staff too rapidly.
- Strengthen Your Brand: You can solidify your positioning as a comprehensive network support firm by offering more services to more clients using your own company name.
- Add to Your Services Portfolio: Progent can provide world-class expertise in a broad array of technologies and can act as a dependable resource for expanding your IT support operations.
- Fast Problem Escalation: With a sizable team of senior technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest issues can be handled fast.
- Make Your Clients Satisfied: Satisfied customers stick. By teaming with Progent, you can keep delivering solutions without ever requiring clients to look for expertise from your competitors.
- Online Technical Support Experts: For 20 years, Progent has delivered online network support ranging from Help Desk support to high-level consulting. Effective online support cuts costs while delivering quick results.
- Top Industry Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Clearwater, Florida Organizations
Progent's veteran roster of certified consultants can provide Clearwater, Florida businesses a wide range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Configuration
- Dynamics GP Customization
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Teleworker Support
- Cisco Network
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Management
- Fast, Low-cost .NET Software Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- Smartphone Management
- iPhone Integration
- Android Smartphone Integration
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Support for Network Service Providers in Clearwater, Florida To learn more details about Progent's reseller program for IT service firms in Clearwater, Florida, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Microsoft Exchange 2007 Professionals
Exchange Server 2007 Consulting Services
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
SCCM Asset Inventory Remote Consulting
Top SCCM Upgrade Onsite Technical Support
Configuration Manager automates software deployment at scale, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Network Consultants Cisco Firepower 2100 Series Firewalls
Cisco Firepower NGFW Firewalls Support and Integration
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, optimize, manage and troubleshoot firewall environments based around Cisco ASA firewalls with Firepower Services.
Technology Consulting UNIX with Windows
Solaris with Windows Consultancy
Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop source to help you build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Support and Help System Center 2016 Operations Manager
Onsite Technical Support System Center 2016 Hybrid Cloud Integration
Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Premier IT support experts. With Progent's economically priced network support programs, small and midsize businesses can select a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small company networks enterprise-class availability, security, and performance.
Engineer Microsoft ISA 2004 Server
Urgent ISA 2004 Enterprise Edition Server On-site Technical Support
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
SCCM 2012 Policy Settings Remote Technical Support
Professionals SCCM 2012
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Consulting Private Clouds for Small Businesses
Private Cloud Integration Professionals
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete IT outsourcing solution that improves network dependability and security, eliminates management distraction, and saves money. With Private Cloud Hosting, a smaller company can have each of its software platforms and key application servers supported within a secure and reliable data center on a fast, high-availability virtual machine set up and supported by Progent's network service experts.
Microsoft Teams and AAD Technology Professional
Microsoft Teams video conferencing Consultant
Progent can assist you to plan an upgrade to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Zero Trust Cybersecurity Remote Troubleshooting
MFA and Single Sign-on (SSO) Consulting Services
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Solaris Auditor
Technology Consulting Solaris
If your business runs a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-premier consultants can help your whole organization in a wide array of security topics such as security management procedures, security architecture and strategies, access control products and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP define the core skills and international standards of knowledge that information security managers are required to master. These accreditations give IT management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and theory to offer effective security support and consulting services.
Dynamics GP Engineer
Dynamics GP/Great Plains Remote Troubleshooting
Microsoft Dynamics GP/Great Plains allows you to expand and manage your company better by offering easy availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to extend the presence of your organization, handle your accounting, automate financial operations, unify procedures across your company, refine inventory control, enhance order accuracy, expand sales and minimize lead-time, and maximize free cash flow. Progent can help you set up and manage a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Microsoft Dynamics GP software.
MSP360 Ultimate Backup Network Consultants
MSP360 Ultimate Backup Troubleshooting
Progent's data protection experts can help you to design, deploy and manage a backupup/restore solution built around MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by human mistakes, system error, malicious insiders, and external assaults like ransomware.
Aironet 1800 Access Point Technical Consultant
Aironet Wi-Fi Access Point Configuration
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or on-premises integration and debugging services to assist you to plan, configure, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless access points to work with your specific office layout, building structure, and anticipated network traffic.
Consultant Services Windows Server 2008 DirectAccess
Engineer Windows Server 2008 BranchCache
Microsoft Windows Server 2008 represents an important advance in making information networks more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can assist your company benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security engineering expertise.
Open Now Microsoft Windows 2008 Troubleshooting
Network Consulting Windows Server 2012 R2
The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with practical expertise and broad familiarity with designing and building seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent's IT services can help you with planning, installing, administering, and troubleshooting Windows Server systems that increase the productivity of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
24/7/365 Sun Solaris Remote Consultants
Server Administration UNIX Online
Progent offers national online phone support and troubleshooting services for companies that run Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Online network consulting offers maximum return for your information technology budget by extending user efficiency and limiting the time charged for network repair services. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve most IT problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist with the toughest network problems.
Jabber and CUCM Clusters Consulting Services
Jabber Multiline Onsite Technical Support
Progent's Jabber consultants can provide online or onsite expertise to help businesses of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that make up creating a cohesive Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Software patch management services Technology Professional
Urgent Patch management services Consulting Services
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices like sensors and robotics.
MongoLock ransomware protection and recovery Consultancy
Consult Spora ransomware protection and recovery
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup environment that reduces your exposure to ransomware and meets your company's requirements.
Urgent IT Consultant Aironet 3600 Access Point
Aironet Ruggedized APs Online Support Services
Progent's Cisco-certified wireless networking experts can help organizations of any size to design, deploy, administer and repair Cisco Aironet wireless access point environments to provide the throughput, range, density, expandability, security and manageability needed for transparent access between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for end-of-life and current 802.11ac Aironet APs and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
SQL 2008 Reporting Services Consultant Services
Microsoft Expert SQL Server 2008 IT Consulting
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer professionals and information workers, reducing the difficulty of creating, integrating, managing, and accessing company information and database programs in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Cisco RADIUS Security Integration
Cisco VPN Setup and Support
Cisco's security and offsite connection technology for small organizations represent a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and CCNP qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align most closely with your business goals.
Failover Clustering Windows 2008 Integration Support
Support and Setup Windows 2008 Cluster
The cluster technology built into the Datacenter and Enterprise versions of Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and administration of server clusters that offer improved levels of system dependability, security, performance, and flexibility. New or improved capabilities include cluster verification, revamped configuration and deployment, unified cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum models, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, plan and execute a deployment, train your network support staff to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and test a workplace recovery plan.
Database Programming Computer Engineer
Database Administration Engineer
Progent's certified relational database developers offer small and midsize businesses remote support for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include software installation and configuration, database architecture and programming, administration support, synchronization solutions, storage management, performance optimization, migration, information security, backup and recovery systems, troubleshooting, and training.
Offsite Workers Cybersecurity IT Consultants
Troubleshooting At Home Workers Cybersecurity
Progent can assist small and medium-size businesses to implement endpoint security defense solutions and provide mitigation services needed to support teleworkers.
After Hours Small Business Consulting Companies
Small Office Information Technology Consulting Company
Progent provide organizations of all sizes world-class network online or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security consulting for businesses varying in size from the small office to the global enterprise.
Computer Engineer Altaro VM Backup Boot from Backup
Altaro VM Backup Scheduling Online Help
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Configuration OS X Disaster Recovery
24/7 OS X Disaster Recovery Configuration
Progent's certified security staff can show you how to safeguard your Apple Mac environment through expert services such as running security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the specific objectives of your corporate information system.
After Hours SCDPM 2012 Deduplication Technical Support
Online Troubleshooting Data Protection Manager 2012
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of any size to plan, implement, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn issues, or full project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Aironet 2700 Access Point Consulting
24/7/365 Aironet Access Point Management Technology Consulting
Progent's Cisco-certified wireless experts can assist businesses of all sizes to design, implement, administer and repair Cisco Aironet wireless access point solutions to achieve the performance, range, density, scale, security and manageability required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and onsite support for legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and maintain deployments of indoor and outdoor Aironet APs.
Biggest Juniper SRX210 Router Security Contractors
Juniper SRX240 Router Intrusion Detection
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft 365 OneDrive Integration Support and Integration
Microsoft 365 Power BI Integration Integration Services
Progent can assist you to evaluate the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
Service Reporting Integration Services
Service Database Troubleshooting
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or local support firms who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to every customer. The discipline of documenting and archiving support activity results in more effective support and eliminates a variety of common problems such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.
Wireless Technical Consultant
Wireless EMail Troubleshooting
Progent's professionals offer expertise in multiple technologies related to mobile networking such as network infrastructure, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft and Cisco certified consultants can save your organization work and money by using their wireless experience to show you how to select and integrate wireless connectivity technologies that make sense for your company. Progent can also tune your IT architecture so that mobile appliances perform more reliably.
Microsoft Support Outsourcing SharePoint 2019 Hybrid Search
SharePoint 2019 and Windows Server Support Outsourcing
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting expertise, software development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive intranet solution.
Windows and UNIX Services
Windows and Solaris Computer Engineer
If your business operates a UNIX or Linux network or a multi-OS network, Progent's CISA and CISM-premier security specialists can help your whole enterprise in a wide array of security areas such as security administration practices, security architecture and models, connection management systems and techniques, applications development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISA and CISM stipulate the fundamental skills and worldwide standards of knowledge that network security professionals are expected to possess. These certification give IT management the assurance that those who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver world-class security support and consulting services.
Support and Integration Windows Server 2022 Hybrid Solutions
Microsoft Engineers Windows Server 2022 Encrypted Networks
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Microsoft Hyper-V 3.0 Server Virtualization Consultant
Biggest Virtual Server Hyper-V Computer Consultants
Widows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network expenses and improve availability.
Recruiter Microsoft Consultant Telecommuter Jobs
Part Time Job Freelance Cisco Consulting
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's customers will enhance your abilities via interaction with our team of mutually supportive, world-class consultants. Progent's commitment to providing network consulting and technical support to small businesses will give you the chance to consult closely with decision makers and add tangibly to the success of dynamic organizations. Also, Progent's virtual office environment offers the most advanced tools for remote support and wireless access to allow you to deliver speedy fixes when you take on mission-critical issues.
Security Contractor Juniper J2350 Router
Juniper J Series Gateway Information Technology Consulting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Dynamics GP Great Plains Accounting Outsourcing
Dynamics GP Power BI Consultant
important features of Dynamics GP software include a modular design that lets you buy only the functionality you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to track all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to corporate information, the capability to process information from almost any database or workstation application into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer experienced GP support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
