Clearwater Consultants for Network Service Companies
Short-Term Staff Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Firms in Clearwater
Progent’s consulting support for network service organizations in Clearwater Florida allows your company to offer your customers Progent's consulting expertise and Help Desk support using your company's own branding as a seamless extension of your in-house IT services team. This can help you grow your revenue, fill out your service offerings, create happy customers, and improve your profits.
Progent's team of network experts, PC support technicians, network administrators, and data security professionals have worked as transparent extensions to the support groups of some of the world’s biggest IT support businesses. Progent’s breadth and depth of expertise enables you to broaden the scope of your IT support practice, and Progent’s transparency lets you promote and protect your company's brand.
Progent is an IT consulting firm with two decades of experience delivering online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network infrastructure experts of any independent IT services firm in the world. Progent has delivered online IT support and advanced consulting to customers in every state in the country. (See recommendations from Progent's clients.)
Providing Progent's Support Services Under Your Branding
Progent's reseller program for IT service organizations features seamless resale to your clients of world-class services. Progent invoices you exclusively and works under your instructions to provide your customers support services under your brand. In addition, Progent has a low-cost Extended Hours Support Service for clients who need 24x7 support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is the heart of an efficient service desk. But enterprise-grade ticketing platforms are not just expensive to license and staff, but also challenging to set up and manage. Smaller IT service providers do not have the required resources. Progent's Help Desk and ticketing solution offers IT service firms an affordable way to retain their own branding while delivering their customers world-class desktop support backed by an advanced ticketing system and reinforced by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Help Desk and ticketing solution for IT support companies leverages Progent's investments in advanced ticketing software, a remote desktop support team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing platform. The features available with Progent's Help Desk and ticketing services enable you to increase your support workload, the diversity of technologies your company can handle, the locations you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's remote desktop service group delivers Level 1 end user support with 1-hour service level agreement (SLA) to commence work during standard work hours.
- Normal service hours are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is available at extra cost.
- Optional onsite support in larger metro areas is offered across the country at extra cost.
- You retain full control of your customers and invoicing.
- Your clients enter incident reports via your branded Internet portal, a toll-free number, or by sending a request to your specified email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Providers
Progent's consulting expertise for network service providers allows your support team to become a sole point of contact for practically all technical expertise your customers may need. You can grow your staff and core in-house competencies steadily without being forced to turn down new business due to a gap in expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your internal IT service team, under your coordination, and invoices your firm instead of your client.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in expenses.
- Detailed Documentation: Progent utilizes an enterprise-class service documentation system to make sure all IT services delivered are fully described. This allows you to transfer service responsibilities to in-house personnel when you have sufficient people and relevant technical skills.
- Safely Grow Your Service Business: You can quickly and efficiently take on more opportunities outside your core areas of expertise and serve new territories without assuming the risks associated with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your positioning as a comprehensive IT service provider by delivering more services to more customers using your own company name.
- Flesh Out Your Services Portfolio: Progent can provide top-tier support in a broad array of technologies and can act as a reliable resource for expanding your IT support operations.
- Rapid Problem Escalation: Thanks to a large roster of high-level IT experts available, Progent can transition quickly from Tier 1 to Tier 3 services so even the most challenging problems get resolved fast.
- Make Your Clients Happy: Satisfied customers keep coming back. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek expertise from other support firms.
- Online Support Professionals: For two decades, Progent has delivered online IT support from Help Desk services to high-level consulting. Effective remote support cuts costs and produces fast solutions.
- Advanced Industry Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP, CISM, and GIAC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Clearwater, Florida Companies
Progent's veteran team of certified engineers can deliver Clearwater, Florida businesses a broad range of remote consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Design
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Consultants
- Security and Compliance Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colo Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Windows Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- BYOD Integration
- iPhone Support
- Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Program for IT Service Organizations in Clearwater, Florida To learn more information about Progent's reseller program for IT service organizations in Clearwater, Florida, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Top Ranked ProSight Behavior-based Antivirus Specialist
ProSight Phishing Protection Consultant
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
24-Hour Microsoft SQL Server 2008 Technology Consulting Services
Online Support SQL Server 2008
Progent's Microsoft-Certified SQL engineers can provide an array of support services to assist small businesses to plan, configure, manage, and repair SQL Server 2008 solutions in order to gain the optimum business advantage from Microsoft's state-of-the-art RDBM technology. In addition, Progent can provide assistance with network infrastructure, company-wide security, and custom software programming to increase the business advantage of your SQL Server 2008 investment.
Internet Service Provider Selection Engineers
Specialist Internet Carrier Selection
Progent offers access to the cost-effective services of online Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet access solution matches your business needs. Services available from Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
SharePoint Online Migration Remote Consulting
SharePoint 2016 and SQL Server Support Outsourcing
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises consulting expertise, software development, and technical support support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
24/7 Security Companies Checkpoint
Spam Filtering Security Organization
For smaller organizations, network security and information assurance and regulatory compliance is too complicated to stay ahead of yet too risky to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems like there's nowhere to hide. Progent makes it affordable for smaller organizations to carry out vital IT security projects successfully by offering the advantage of billable time to the closest minute without any minimum charge for online support. This means you can have access to a world-class information consultant to provide precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.
Shared Computer Support Help Desk Remote Technical Support
Extended Support Desk Outsourcing
Progent provides several basic types of Call Center support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your customers easy access to a dependable support resource with years of experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a solid contributor to business productivity. Progent's target is to resolve rather than merely record problems.
Windows, UNIX, Solaris Configuration
Windows, UNIX, Solaris Remote Support
If your business network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your operating systems to coexist for simple management, seamless dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings feature IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, in-person technical support, and Help Desk outsourcing.
Immediate Office 365 mail flow Integration Support
Microsoft Online Support Services Office 365 and iOS
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 and local Exchange systems. This permits you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget.
24x7 HelpDesk Support and Help
Microsoft Help Desk Specialist
The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center offers small and midsize companies an efficient alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency assistance, escalation capability to appropriate engineers for solving the most intractable problems, service consistency and dependability, quick follow through enforced by veteran service managers, a choice of easy-to-use ways for initiating service jobs, plus a high level of process transparency enabled by trouble ticket updates and available through a web-based portal.
One-On-One Training Server
Windows Training
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent faces little competition. Medium-size companies who utilize familiar freelance service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more reliable, secure, and efficient.
Office Move Specialist
Relocation Services
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a variety of network support services including project planning, SOX compliance, office moves, corporate security, system design, local or phone-based branch office support, and troubleshooting for data center hosting facilities. A Progent IT consultant can help you design a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help large enterprises plan, integrate and support massive rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.
Small Business Support Consultants
Small Business IT Outsource
Progent is a leading innovator in cost-effectively delivering world-class IT support to small businesses. Progent's achievement in handling the network service needs of the historically underserviced small business market is the cumulative result of key technical and operational innovations that have removed a great deal of the traditional costs out of administering IT support, added unprecedented professional skill into the IT service mechanism, and significantly streamlined the repair cycle.
Microsoft Certified Development FRx Reports
Reports FRx
Progent can provide remote and on premises consulting to assist you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and deploying a comprehensive BI environment. Progent's BI consultants can assist your company to maintain your existing reporting environment, help you to migrate reports and databases from a discontinued reporting product to a modern solution, and provide custom remote mentoring tailored to your individual needs. Progent’s management reporting professionals can provide expertise in all popular BI reporting and visualization tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Service Database IT Services
Online Support Service Database
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the support reports transmitted by each consultant to each client. The practice of detailing and organizing support records results in more efficient support and avoids a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Microsoft Experts Dynamics GP/Great Plains Features Onsite Technical Support
Remote Technical Support Great Plains
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and configure, and with its modular design you are able to license only the functions you currently require, with the option to add users and increase capabilities when necessary. Progent’s Microsoft Dynamics GP support engineers can show you how to deploy, customize and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an older release.
Microsoft Windows 2000 Network Consulting
Best Windows Server 2000 Migration Consultant
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can streamline network administration, provide tech support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot installations to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Juniper NetScreen 5400 Firewall Secure
Juniper NetScreen 5200 Firewall Network Consultants
Progent's Juniper-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and repair infrastructure problems in all-Juniper or mixed-technology environments.
Microsoft Entourage for Mac Instruction
Office Excel for Mac Training
Progent can provide onsite education customized for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for macOS and Mac OS X application software.
System Center 2016 and VMware Integration Integration Support
System Center 2016 and Exchange Integration Support Services
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of System Center 2016, expand or optimize your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.
Consultants PIX 500 Firewall
Cisco PIX Migration Online Technical Support
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine whether to move up to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out an efficient migration to Cisco ASA 5500-X firewalls following industry best practices.
Windows 8.1 Security Support and Integration
Windows 8.1 Storage Spaces Information Technology Consulting
Microsoft Windows 8.1 is engineered to power computers ranging from smartphones and tablets to power-user desktops. A wealth of innovative capabilities, such as touch screen interface and iconic tile user interface, offer a wide range of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Windows 8.1 and show you how to gain significant business value from the product's various new and enhanced technologies.
Network Load Balancing Online Troubleshooting
Consulting Windows 2003 Cluster Server
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds assisting small businesses to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and transparent maintenance. Progent’s business continuity experts can help your company to plan and test a sensible business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Consultants CISSP Certified Security
CISSP Certified Cybersecurity Manager Specialist
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small business from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile clients accessing IT resources distributed across multiple physical sites and various clouds.
24-Hour At Home Employees Video Conferencing Technical Support Services
Biggest Teleworker Conferencing IT Consulting
Progent can assist small and mid-size businesses to set up and troubleshoot video conferencing solutions to allow their teleworkers to interact effectively with teammates and clients.
Linux Remote Consultant
Linux RedHat Online Small Business Network Consultants
Progent provides national urgent technical support and troubleshooting services for businesses who operate networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote IT help provides optimum return for your information technology budget by extending user productivity and limiting the hours billed for computer analysis and repair. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist you with the most difficult network issues.
24x7x365 CISSP Certified Cybersecurity Auditor Specialists
Largest CISSP-ISSEP Cybersecurity Consulting
Progent's CISSP-premier network security experts can assist organizations of any size with any facet of IT security. Progent can create efficient cybersecurity solutions that guard a small business from modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support local, online, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.
Activesync Professional
Smartphone Professionals
Progent’s professionals offer experience in multiple technologies relevant to mobile connectivity such as system architecture, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified consultants can save your company time and expense by using their wireless background to show you how to select and configure wireless access solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless appliances perform better.
Microsoft Experts SCCM 2016 Mobile Application Management Online Troubleshooting
Microsoft Certified Partner Integration Support SCCM 2016 and Windows 10
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single control mechanism for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
SQL Server 2017 Data Mining IT Consultant
SQL Server 2017 and Amazon Marketplace Web Service Technology Consulting Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Unified CM and Exchange Online Computer Consultant
Unified Mobility Computer Consultants
Cisco Cisco Unified Communications Manager, previously branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express provide a modern IP-PBX by integrating with applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly remote and on-premises support to help organizations of any size to create and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server.
Postini Help and Support
Postini Technology
Email Guard by Postini provides constantly updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management services via Progent’s E-Mail Guard antispam and anti-virus service program. Progent’s certified e-mail security professionals can show you how to devise an email security strategy that incorporates anti-spam and anti-virus technologies and policies.
Development Company Amazon Marketplace Web Service development
Developer Firm Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.
Specialists NetDocuments Teleworkers
NetDocs Integration Consultancy
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide online access to NetDocuments experts to assist legal departments and law firms to design, configure, administer, optimize, or debug a document management system (DMS) solution based on NetDocuments.
Open Now Integration Services Dynamics NAV
Microsoft Dynamics Business Central Consulting Services
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financials, inventory control, operations, capacity planning, purchasing, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central consultants can assist your organization to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-based, local, or hybrid deployment model.
Offsite Workforce Endpoint Security Online Technical Support
Work at Home Security Support and Help
Progent can assist small and medium-size companies to set up cybersecurity defense systems and provide response expertise needed to support at-home workers.
Windows and Solaris Integration Services
Engineers Solaris with Windows
Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Virtual Help Desk Specialists
Online Troubleshooting Virtual Help Desk
Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large businesses develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the various top level Help Desk software packages on the market and decide what packages might be too expensive, lack key capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for companies who want to augment their internal Help Desk team for special tasks or to substitute for absent or incapacitated personnel.
Urgent Office 365 and Android Technology Consulting Services
Online Support Office 365 AD Connect
Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email infrastructure to lower hardware expense and administrative hassle. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to help your organizations to assess the potential advantages of Office 365 Exchange Online, plan a solution that fits your functional requirements and IT budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management team and users, and deliver ongoing consulting and troubleshooting.
Consultant Microsoft Teams PBX integration
Microsoft Teams and AAD Sync Consultancy
Progent can assist your organization to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Configuration Microsoft Windows 8.1 Migration
Engineer Windows 8
Progent's engineers can provide a range of network consulting services to assist organizations of all sizes to install, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up testing environments to assess Windows 8.1 and plan and manage Windows 8.1 migration projects based on leading practices.
