Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Firms in Clearwater
Progent’s consulting support for network service firms in Clearwater Florida allows you to offer your clients Progent's consulting expertise and Help Desk support under your brand as a seamless extension of your regular IT support team. This can put you on the fast track to add to your client base, fill out your service offerings, create happy clients, and improve your bottom line.
Progent's roster of network experts, PC support technicians, network admins, and cybersecurity professionals have acted as seamless expansions to the IT staffs of some of the world’s largest IT service firms. Progent’s breadth and depth of expertise enables you to add to the scope of your IT support practice, and Progent’s transparency lets you strengthen and preserve your branding.
Progent is an IT consulting company with two decades of background providing online consulting services to small and mid-size businesses. Progent is a Microsoft Certified Partner and maintains one of the largest groups of Cisco CCIE network engineers of any private computer services firm in the world. Progent has delivered remote IT assistance and advanced consulting to clients in every state in the U.S. (Check out recommendations from Progent's customers.)
Providing Progent's Support Services Under Your Branding
Progent's consulting program for IT service organizations features transparent resale to your customers of professional IT services. Progent invoices you exclusively and works under your instructions to provide your customers support services under your branding. Also, Progent offers an affordable Off-hours Support Program for customers who require 24x7 support.
Help Desk and Ticketing Services for Network Service Organizations
Ticketing systems are the enabling technology behind a successful Help Desk. But full-featured ticketing platforms are not only expensive to acquire and staff, but a hassle to configure and manage. Smaller IT support firms rarely have the necessary budget or personnel. Progent's Call Center and ticketing program offers IT support firms an affordable way to keep their own branding while delivering their clients responsive desktop support backed by a best-of-breed ticketing platform and supplemented by fast escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Firms
Progent's Service Desk and ticketing program for IT service companies takes advantage of Progent's sizable investments in advanced ticketing technology, an online desktop support team, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish data interchange with your current ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing services allow you to expand your physical and virtual support workload, the diversity of technical issues your business can take on, the number of {geographies you can serve, and your hours of availability.
Key features of Progent's Call Center and ticketing solution for IT service companies include:
Progent's Consulting for IT Service Firms
Progent's consulting expertise for network service firms allows you to act as a single source for practically all IT expertise your customers may need. You can grow your staff and strategic IT skills steadily without being forced to decline opportunities due to a lack of expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Providers include:
Progent's Areas of Expertise for Clearwater, Florida Businesses
Progent's nationwide team of certified consultants can provide Clearwater, Florida companies a wide array of online consulting and debugging expertise. Practice areas covered under Progent's consulting program for network service firms include:
Find Out More Details About Progent's Reseller Program for IT Service Firms in Clearwater, Florida For additional information about Progent's reseller support for network service firms in Clearwater, Florida, call 1-800-993-9400 or visit Contact Progent.