In addition to providing fast contact with high-level network consultants and subject matter experts to assist Clearwater, Florida organizations with discrete technical issues or longer-term projects, Progent can provide short-term supplemental staffing to deal with more broadly defined services like PC help, network administration, and Call Center response. Temporary staffing makes it possible for organizations to deal with planned or surprise peaks in demand for network personnel, which may result from situations like company mergers, site relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary supplemental staffing can also fill voids caused by the loss of full-time IT personnel because of scheduled vacations, health issues, termination, etc.
Benefits of Progent's Temporary Staffing Services
Progent's temporary staff augmentation services give organizations the versatility to react to surges in demand for network services without dealing with the costs and hassle that come with identifying and recruiting appropriate technical help and without the risk of increasing your full-time head count.
Key features of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Call Center Service
- Fast availability of proven network professionals
- Easy engagement, cessation, and resumption of services
- Transparent extension of your full-time IT staff
- Full documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong relationship with a top-level, full-service source for network expertise
Progent's shared Call Center program is a proven on-going staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk support transparently between their full-time network staff and Progent's nationwide team of technical support specialists. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Call Center program is a joint support alternative powered by the leading shared professional services platform for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for organizations of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Clearwater, Florida Companies
Progent's nationwide team of certified consultants can provide Clearwater, Florida organizations a wide range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service providers include:
Contact Progent for Temporary Staffing Services for Clearwater, Florida Businesses
To find out more details about Progent's short-term supplemental staffing services for Clearwater, Florida companies, call 800-993-9400 or visit Contact Progent.