In addition to providing fast access to high-level IT professionals and subject matter experts (SMEs) to assist Clearwater, Florida companies with discrete IT problems or strategic projects, Progent can provide short-term staff augmentation to deliver more generalized assistance such as PC support, IT management, and Help Desk call center services. Temporary staffing can help businesses to deal with anticipated or unexpected peaks in demand for IT personnel, which may result from scenarios like mergers and acquisitions, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Temporary IT staff augmentation can also fill gaps caused by the absence of in-house IT personnel because of scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term supplemental staffing services give businesses the ability to respond to surges in requirements for network personnel without being saddled with the expense and delays that come with vetting and hiring professional IT help and without the risk of increasing your permanent staff size.

Key aspects of Progent's temporary staffing services include:

  • Rapid access to seasoned network pros
  • Easy initiation, cessation, and resumption of services
  • Transparent extension of your in-house IT team
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Close relationship with a top-level, full-spectrum resource for network support
Progent's Shared Center Service
Progent's shared Help Desk service is a proven on-going staff augmentation option that allows IT organizations to divide the work of Help Desk support transparently between their full-time IT personnel and Progent's nationwide pool of technical support experts. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Call Center program is a collaborative service solution based on by the leading shared professional services platform for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises network expertise for organizations throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Clearwater, Florida Companies
Progent's seasoned team of certified consultants and technical experts can deliver Clearwater, Florida businesses a wide array of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Clearwater, Florida Companies
To find out more details about Progent's short-term staff augmentation services for Clearwater, Florida businesses, call 800-993-9400 or visit Contact Progent.