In addition to offering fast access to guidance from top-tier network consultants and subject matter experts to help Clearwater, Florida businesses with discrete IT issues or strategic projects, Progent can provide short-term staff augmentation to deal with more generalized services like desktop help, IT administration, and Help Desk response. On-demand staffing can help organizations to respond to planned or unexpected increases in demand for IT services, which may be caused by situations such as company mergers, data center relocation, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Short-term staffing can also fill voids resulting from the absence of in-house staff members due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staffing services offer businesses the flexibility to react to increases in requirements for IT personnel without dealing with the costs and hassle that come with vetting and recruiting professional technical help and without the risk of adding to your in-house head count.
Important aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Program
- Rapid availability of reliable IT pros
- Easy initiation, termination, and resumption of services
- Transparent extension of your in-house IT staff
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Close working relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk Call Center program is a proven on-going staff augmentation option that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their in-house network personnel and Progent's nationwide pool of technical support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a joint service alternative based on by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT expertise for businesses of all sizes throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Clearwater, Florida Organizations
Progent's seasoned roster of certified consultants can provide Clearwater, Florida companies a broad range of online consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary IT Staffing for Clearwater, Florida Businesses
To learn more about Progent's short-term staff augmentation services for Clearwater, Florida companies, call 800-993-9400 or visit Contact Progent.