Besides providing rapid access to high-level IT consultants and subject matter experts (SMEs) to assist Clearwater, Florida businesses to resolve discrete IT problems or strategic initiatives, Progent can provide short-term staffing to deliver more broadly defined assistance such as PC help, network management, and Help Desk response. On-demand staffing makes it possible for businesses to respond to planned or unplanned surges in demand for network personnel, which may result from situations such as mergers and acquisitions, site relocation, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Short-term staffing can also fill voids caused by the loss of in-house staff members due to scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services offer organizations the flexibility to react to increases in requirements for IT personnel without dealing with the expense and hassle that come with identifying and hiring reliable IT personnel and without the burden of adding to your in-house head count.

Key features of Progent's short-term supplemental staffing services include:

  • Fast access to proven IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Seamless augmentation of your in-house IT staff
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Close working relationship with a world-class, full-service resource for IT support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk program is a proven on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their full-time network staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house Call Center, Progent's shared Call Center service is a collaborative support alternative powered by the industry's leading group professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for businesses throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Clearwater, Florida Businesses
Progent's seasoned team of certified consultants can provide Clearwater, Florida organizations a broad array of online consulting and debugging services. Practice areas covered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for Clearwater, Florida Organizations
To learn more about Progent's short-term staffing services for Clearwater, Florida organizations, call 800-993-9400 or visit Contact Progent.