In addition to providing rapid access to guidance from top-tier network professionals and subject matter experts to help Clearwater, Florida companies to resolve specific IT issues or strategic projects, Progent offers temporary staffing to deliver more generalized assistance like PC help, IT management, and Call Center response. On-demand staffing makes it possible for businesses to deal with expected or unplanned peaks in the need for IT personnel, which may result from situations like mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also cover voids resulting from the loss of full-time IT personnel due to vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services offer organizations the ability to react to increases in requirements for IT services without dealing with the expense and delays that come with vetting and hiring reliable technical help and without the risk of increasing your permanent head count.
Key features of Progent's short-term staffing services include:
Progent's Co-managed Center Program
- Fast availability of proven network professionals
- Easy engagement, cessation, and resumption of services
- Seamless extension of your in-house network support team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for IT support
Progent's shared Call Center program is a proven flexible staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk support transparently between their internal network personnel and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk service is a joint support solution based on by the leading group professional services tool for streamlining, service calls, ticketing, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT services for businesses of all sizes throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Clearwater, Florida Companies
Progent's nationwide roster of certified consultants and technical experts offers Clearwater, Florida businesses a wide array of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service firms include:
Contact Progent for Short-Term Staff Augmentation for Clearwater, Florida Companies
To learn more details about Progent's short-term supplemental staffing services for Clearwater, Florida organizations, call 800-993-9400 or visit Contact Progent.