Besides providing fast access to guidance from top-tier network professionals and subject matter experts to help Clearwater, Florida companies with discrete technical issues or longer-term initiatives, Progent offers short-term staffing to deal with more broadly defined assistance such as desktop help, network administration, and Help Desk call center services. Short-term staffing can help organizations to respond to anticipated or surprise peaks in the need for IT personnel, which may be caused by situations like company mergers, site moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill gaps left by the absence of full-time staff members due to vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services give organizations the ability to respond to surges in demand for IT services without being saddled with the expense and delays that come with vetting and recruiting professional technical personnel and without the burden of increasing your full-time staff size.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Service
- Fast access to reliable IT professionals
- Easy engagement, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT staff
- Comprehensive reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
- Close working relationship with a world-class, full-service source for network expertise
Progent's co-managed Help Desk program is a specialized on-going staff expansion alternative that allows IT groups to share the work of Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of technical support specialists. Working as a seamless extension of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint support solution based on by the leading shared PSA tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network services for organizations across the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Clearwater, Florida Companies
Progent's nationwide team of certified engineers can provide Clearwater, Florida companies a broad range of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary Staff Augmentation for Clearwater, Florida Companies
To learn more details about Progent's temporary supplemental staffing services for Clearwater, Florida businesses, call 800-993-9400 or visit Contact Progent.