Besides offering fast access to guidance from high-level IT professionals and subject matter experts (SMEs) to assist Clearwater, Florida businesses with discrete IT issues or strategic initiatives, Progent offers short-term staff augmentation to deliver more broadly defined assistance such as desktop support, IT management, and Help Desk services. Short-term staffing makes it possible for businesses to deal with planned or unplanned surges in demand for network personnel, which may result from scenarios such as company mergers, site moves, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill gaps resulting from the loss of in-house IT personnel because of scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's short-term staffing services offer organizations the flexibility to react to surges in demand for IT personnel without being saddled with the expense and delays associated with identifying and hiring professional IT personnel and without the risk of increasing your permanent staff size.

Key aspects of Progent's short-term staff augmentation services include:

  • Fast access to proven IT pros
  • Easy engagement, termination, and re-engagement of services
  • Transparent extension of your full-time IT staff
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Close working relationship with a top-level, full-spectrum resource for IT support
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion option that allows IT groups to share the work of Help Desk support seamlessly between their in-house IT staff and Progent's extensive pool of IT support experts. Working as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service alternative powered by the leading group PSA tool for streamlining, service calls, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network expertise for organizations across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Clearwater, Florida Businesses
Progent's veteran team of certified engineers offers Clearwater, Florida organizations a wide array of remote consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Clearwater, Florida Businesses
To learn more about Progent's short-term staff augmentation services for Clearwater, Florida businesses, call 800-993-9400 or visit Contact Progent.