Besides offering rapid access to guidance from top-tier network professionals and subject matter experts (SBEs) to assist Clearwater, Florida businesses to resolve discrete IT issues or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance like desktop support, IT management, and Help Desk call center response. On-demand staffing makes it possible for businesses to respond to planned or unexpected peaks in demand for network personnel, which may result from situations like company mergers, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary staffing can also cover gaps caused by the absence of in-house IT personnel because of vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services offer businesses the versatility to react to surges in requirements for IT services without being saddled with the costs and delays associated with reviewing and hiring reliable IT personnel and without the burden of increasing your permanent head count.
Important aspects of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Service
- Rapid access to reliable network pros
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your in-house network support staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Close relationship with a world-class, full-service source for network expertise
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion alternative that enables IT organizations to divide the work of Help Desk Call Center support transparently between their internal network personnel and Progent's extensive team of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk Call Center program is a joint support solution based on by the leading shared professional services platform for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for organizations across the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Clearwater, Florida Companies
Progent's nationwide roster of certified consultants and technical experts offers Clearwater, Florida businesses a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service providers include:
Contact Progent for Short-Term Staffing Services for Clearwater, Florida Organizations
To find out more about Progent's temporary staffing services for Clearwater, Florida companies, call 800-993-9400 or visit Contact Progent.