Cybersecurity and Information Assurance Expertise
Clearwater Business Computer Network Infrastructure
For fast online help with network security problems, businesses in Clearwater Florida can find high-level troubleshooting by contacting Progent's certified security engineers. Progent's online support staff is available to provide efficient and affordable assistance with security crises that threaten the productivity of your information system. Progent's accredited consultants are premier to support systems powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide advanced help for vital security and restoration technologies such as AI-based End Point Protection and Response, Managed Detection and Response, full system restore validation and testing, immutable backup, and off-site backup. Progent's broad range of consulting services addresses firewall expertise, email security, secure system infrastructure, and business continuity planning. Progent's technical support staff has earned the world's top security accreditations including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional.
Progent provides remote security help on a per-minute model with no minimum call duration and without additional charges for sign-up or after hours service. By charging per minute and by delivering world-class support, Progent's pricing policy keeps costs low and eliminates scenarios where quick fixes turn into big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff may be slower to become aware of a breach and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to manage within a target's system, the more time it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first steps in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help you to locate and isolate infected servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Are We Supposed to Do Now?
If your network is now experiencing a network security emergency other than ransomware, go to Progent's Urgent Remote Network Support to see how to receive immediate help. Progent has a team of seasoned network security experts who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to protect against future exploits.
For organizations who have planned carefully for being hacked, the formal incident response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security incident.
Introduction to Security Services
Coordinating network protection plus preparation for recovering critical information and systems following a security breach requires an on-going process that entails a variety of technologies and processes. Progent's certified security engineers can support your organization at any level in your efforts to safeguard your IT network, ranging from security evaluation to designing a complete security program. Key areas covered by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Threats.
Designing and Implementing Protected Environments
Any business ought to have a thoroughly considered security strategy that incorporates both preventive and reactive steps. The pre-attack strategy is a set of steps that works to reduce security gaps. The reactive strategy specifies procedures to assist security personnel to evaluate the losses caused by an attack, repair the damage, document the event, and restore business functions as soon as possible. Progent can show you how to build protection into your business processes. Progent can configure scanning software, create and implement a safe IT infrastructure, and propose procedures and policies to enhance the safety of your computing environment. Progent's security experts are ready to assist you to set up a firewall, deploy secure remote connectivity to email and information, and configure an effective VPN.
If you are looking for an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Packages include continual remote network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Restoration and Security Forensics
Progent provides expertise in recovering systems and servers that have been hacked, are suspect, or have failed as a result of a security attack. Progent can show you how to determine the damage resulting from the attack, return your company to ordinary functions, and retrieve information lost owing to the breach. Progent's certified specialists can also perform a thorough failure evaluation by examining activity logs and utilizing other advanced assessment tools. Progent's background with security consulting reduces your business disruption and allows Progent to propose effective strategies to avoid or mitigate new attacks.
Ransomware Removal and Restoration Consulting
Progent can provide the services of seasoned ransomware recovery experts with the skills to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware removal and recovery expertise.
Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home workers typically use their own computing devices and often operate in a poorly secured physical space. This multiplies their vulnerability to malware attacks and requires judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user education, and the creation of policies built on best practices. Progent's veteran roster of telecommuter solutions consultants can help you to plan, deploy and manage an effective cybersecurity solution that protects vital information assets in networks that incorporate an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's support services for patch management provide organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management platform that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to guard popular endpoints against increasingly sophisticated cyberthreats such as ransomware, familiar and brand-new malware, trojans, hacking tools, memory exploits, script misuse, destructive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first EDR response tool deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response expertise.
Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, concurrent, automated testing of your internal and perimeter network so you can expose, rank, fix, and verify security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can strategically insert so-called tripwires such as bogus files or credentials to detect when your system is currently being targeted across proven attack paths. Tripwires provide sufficient information to allow you to take action promptly with your incident response workflows before an assailant can do serious damage. Progent offers the support of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network so you can determine your present security posture. Progent can also help you to harden your existing network security and can assist you to design and implement a cohesive cybersecurity strategy that streamlines management and delivers optimum protection for on-premises, cloud-based, and perimeter IT resources. To find out additional details about Progent's vulnerability analysis solutions based on on NodeZero's PEN test platform, visit Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration Security Testing Services
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security experts can run extensive intrusion checks without the awareness of your company's in-house IT resources. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are properly set up and actively monitored. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Evaluation Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the complete malware attack progression including protection, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has worked with advanced backup technology companies to create ProSight Data Protection Services, a selection of management offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and allow non-disruptive backup and rapid recovery of important files, apps, images, plus virtual machines. ProSight DPS lets you protect against data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or software glitches. Managed backup services available in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to deliver centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a protected application and enter your password you are asked to confirm who you are on a unit that only you possess and that uses a separate network channel. A broad selection of devices can be used for this added means of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. For details about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's seasoned consultants offer world-class support in vital facets of network security including:
Vulnerability Audits and Security Compliance Assessment
Progent offers experience with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic system scans to uncover possible security gaps. Progent has extensive skills with scanning utilities and can assist you to understand audit results and respond appropriately. Progent's security engineers also provide web application validation and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with important worldwide security specifications such as HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security covering in-place wireless equipment as well as mobile handsets. Find out more information about Progent's Information Risk Audits and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical expertise for Cisco's complete family of protection and VPN products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out the details concerning Cisco Security, Virtual Private Network and Wireless Consulting.
Additional Firewall and VPN Technologies
As well as supporting a broad array of network security solutions available from Microsoft and Cisco, Progent offers companies of any size top-level support for solutions from other important firewall and VPN vendors. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Deployment and Support
- Check Point Software Technologies Expertise
- Barracuda CloudGen Firewall Consulting
- WatchGuard Engineering Services
- Juniper Networks Configuration Help
- SonicWall Inc. Expertise
- Fortinet FortiGate Firewall Support
- Symantec Corp Engineering Services
CISM defines the core competencies and worldwide standards of service that IT security professionals are expected to master. It provides business management the assurance that consultants who have earned their CISM possess the experience and skill to provide effective security administration and engineering services. Progent can provide a CISM-certified expert to help your enterprise in critical security areas including information protection governance, vulnerability management, information protection process management, and incident handling support.
Find out more details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
CISSP Security Consulting Services
Progent's CISSP consultants are security engineers who have been awarded CISSP accreditation as a result of demonstrated professional work, extensive study, and formal examination. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security administration procedures, security architecture and test systems, connection control methodology, applications development security, operations security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Get more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security experts have earned ISSAP status as a result of thorough testing and substantial hands-on work with network security architecture. ISSAP consultants have acquired comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.
Read additional information about Progent's ISSAP Accredited Protected Network Infrastructure Consulting Services.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, create cohesive system designs that incorporate compliant security features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Support Expertise
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that represents expertise in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security professional trained to assist companies in the areas of information systems audit process, IT administration, systems and architecture lifecycle, IT service delivery, protecting information assets, and disaster recovery preparedness.
Find out more information concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC IT Risk Mitigation Experts
The CRISC certification program was established by ISACA to verify a consultant's ability to plan, implement, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk management services are complementary to the support provided by Progent's CISA-Premier consultants for impartially auditing your IT control mechanisms and with the expertise of Progent's CISM-certified support professionals for implementing security policies and procedures.
Learn additional information concerning Progent's CRISC IT Risk Mitigation Consulting.
Global Information Assurance Certification Support Expertise
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security engineers. GIAC's mission is to ensure that an accredited professional possesses the knowledge necessary to deliver services in critical categories of system, information, and application program security. GIAC certifications are acknowledged by businesses and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the help of certified professionals for any of the security disciplines addressed under GIAC accreditation programs such as auditing perimeters, incident response, traffic analysis, web application security, and SIEM solutions.
Learn more information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Consulting Services
If your company is located in Clearwater Florida and you're trying to find cybersecurity consulting expertise, call Progent at
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
| City | Address | Phone | Link |
| Clearwater | 600 Cleveland Street Clearwater, FL 33755 United States |
(727) 250-0700 | Clearwater Network Support Services |
| Lakeland | 206 Easton Dr Lakeland, FL 33803 United States |
(863) 250-4500 | Lakeland Network Support Services |
| Orlando | 121 S Orange Ave, #1500 Orlando, FL 32801 United States |
(321) 754-1119 | Orlando Network Support Services |
| Sarasota | 950 South Tamiami Trail, #208 Sarasota, FL 34236 United States |
(941) 265-8600 | Sarasota Network Support Services |
| Tampa | 400 N Ashley Drive Tampa, FL 33602 United States |
(813) 694-9055 | Tampa Network Support Services |
An index of content::
Windows 10 Training On-site Support
Technology Professional Microsoft Windows 10 Assessment and Deployment Kit
Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and onsite assessment and upgrade support for Windows 10 available from Progent's experts include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, teleworker connectivity, security and compliance, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration technical help.
Specialists SQL 2008 Reporting Services
Microsoft SQL 2008 Server Network Engineer
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts and network users, lessening the difficulty of creating, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from mobile devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
8540 wireless controller Integration
wi-fi controller Computer Consultants
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.
24-7 ProSight Reporting Remote Infrastructure Monitoring Consultant Services
ProSight Reporting Infrastructure Management Consulting Services
ProSight Reporting is a growing family of real-time reporting tools created to work with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Computer Engineer MSP360 SQL Backup
MSP360 B2 Backup Storage Remote Support
Progent can assist you to design, implement and manage a backupup/restore solution based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and management to protect against data loss resulting from user mistakes, software flaws, malicious insiders, and external assaults such as ransomware.
Collaboration Technical Support
Remote Business Edition 6000 Network Consultants
Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and on-premises expertise to assist organizations of any size to build and maintain CUCM deployments by providing Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent can help with any facet of Unified CM configuration and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server.
Horizon3.ai NodeZero Penetration Testing Security Consultants
Horizon3.ai NodeZero Cybersecurity Pen Testing Compliance Auditor
Progent's certified cybersecurity experts can run NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Specialist NinjaOne RMM Remote Server Monitoring
NinjaOne and Progent NOC Remote Server Management Remote Support
A centerpiece of Progent's Network Operations Center (NOC) is its effective incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which enables automated alerts and streamlined incident response.
Award Winning Horizon3.ai NodeZero Threat Assessment Network Consultants
Horizon3.ai NodeZero Threat Assessment Network Security Evaluation
Progent's certified security experts can perform NodeZero-based PEN tests to verify your security defense tools and policies are correctly configured and effective.
Network Consulting Hornetsecurity Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total Backup Network Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Consultant Services Lync Server 2013 Front End Server
Lync Server 2013 Back End Server Technology Professional
Progent's consultants can help you to evaluate the value of Lync Server for your environment and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that consolidates the management of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also help you to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server 2010 to improve the team-computing capabilities of MS Office programs, and provide online seminars and ongoing support for Lync Server and other Microsoft technologies.
Private Cloud Virtual Datacenter Hosting Engineer
Specialists ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum level of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
VMware VCDX certified Consultant Services
VMware NSX Security Technology Professional
VMware's NSX network virtualization platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to plan, configure, test and administer a DR system based on VMware Site Recovery Manager and VMware NSX.
Application Delivery Consultant
XenApp Application Virtualization Consulting Services
Progent's Citrix-certified experts can help you to design, install, manage, and support a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and support a remote datacenter that offers high availability, enhanced protection, and rapid recovery.
Microsoft LCS Server IM Computer Engineer
Microsoft Live Communications Server Consulting
MS Office Communications Server provides IM and Real Presence as part of a scalable, enterprise-grade package featuring advanced protection, transparent compatibility with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, enhanced individual output, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support and troubleshooting services for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add significant strategic value to your information network
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consulting Services
BDR and Business Continuity Solutions Support and Integration
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information.
Egregor ransomware protection and recovery Specialists
DopplePaymer ransomware protection and recovery Specialist
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools from SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete threat progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks.
Two-factor Authentication Support and Integration
Two-factor Authentication (2FA) Information Technology Consulting
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Aironet 1600 Access Point Support and Help
Aironet Ruggedized APs Configuration
Progent's Cisco CCIE-certified Wi-Fi network experts offer online or onsite integration and debugging services to assist you to design, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your unique workplace design, construction, and expected network traffic.
Consulting Hourly Rate Implementation Services
Consulting Hourly Rate Computer Support Company
Progent's pricing policy is to charge for remote support and on-site visits per minute. Consequently, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to allow less critical problems to fester.
Setup and Support SharePoint Server 2010
SharePoint Server 2010 Technology Consulting
Progent's Microsoft engineers can provide affordable online support and programming services to help your business to plan, deploy, administer, and maintain SharePoint 2010 installations that can involve web pages able to function as portals, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop programs including Excel, Word, PowerPoint, and Visio. Progent can help your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Citrix Hyper-V Management Technology Professional
Essentials for Hyper-V Specialist
Progent's Citrix-certified experts can help you to evaluate the strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative tasks.
Consulting Services ProSight Server and Desktop Management
Remote Server Management Network Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the health of vital assets.
Tracking Service Costs Help and Support
Tracking Service Costs Technical Support
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation transmitted by every consultant to each client. The practice of detailing and organizing support records results in more effective support and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.
Call Center Services Consulting Services
Service Desk Support Support and Integration
Progent's Microsoft and Cisco authorized Consultants provide several service programs to help medium-size and large businesses develop a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help organizations sift through the various high-quality Help Desk software packages available and determine what packages may be too expensive, lack critical functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their in-house Help Desk staff for special projects or to substitute for vacationing or indisposed personnel.
Azure AD Directory PIM Online Troubleshooting
Active Directory Multi-factor Authentication Remote Support Services
Progent's consultants can help you to plan and implement a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and Azure assets.
Skype for Business topology Consulting Services
Microsoft Skype for Business Consultants
Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC. Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory standards.
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