Progent's Ransomware Settlement Negotiation Services in Clearwater
Ransomware Solutions ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex activity that calls for a mix of real-word experience, IT knowledge and business acumen. It also requires close co-operation with the victim's IT team and the insurance carrier, if any. Since the top priority of the ransomware victim is operational continuity, it is vital to establish recovery groups that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of IT knowledge and the deep bench of experts to supplement your network staff and recover your network environment quickly and economically.

Services available from Progent's ransomware settlement negotiation experts include:

  • Establishing the kind of ransomware used in the attack
  • making contact with the hacker
  • Evaluating the recovery risk
  • Validating the threat actor's decryption tool
  • Agreeing on a settlement payment with the ransomware victim and the insurance provider
  • Establishing a settlement and timeline with the TA
  • Verifying compliance with anti-money laundering (AML) laws
  • Managing the crypto-currency transfer to the hacker
  • Receiving, reviewing, and operating the hacker's decryptor tool
  • If needed, contacting the hacker for assistance with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to arrest the spread of the attack
  • Making digital copies of every breached server and endpoint and data store in order to perform forensics in parallel with recovery
  • Installing A/V protection to all virus-free endpoints
  • Restoring data from air-gapped backups or uncompromised endpoints
  • Creating a clean recovery environment
  • Remapping and connecting datastores to reflect precisely their pre-encryption condition
After the decryption utility has been mastered, Progent can help you to recover physical and virtual devices and services to their original condition. Progent can also help you to conduct a full forensic review and create a report to deliver to the insurance provider. This document identifies cybersecurity vulnerabilities that must be fixed and suggests actions that can be performed to counter future ransomware attacks.

Paying Exfiltration Ransoms
Beyond demanding money for a decryption tool, modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor commonly attempt to exfiltrate files. TAs can then demand an additional ransom for not posting this information or selling it. Unfortunately, there is no way to guarantee that stolen files have been completely erased by the TA. Actually, in many cases the hacker has limited say about the disposition of the data. Paying an exfiltration ransom does not eliminate the necessity of seeking the advice of privacy attorneys, performing an audit on which files were compromised, and sending the required notifications to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite IT services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This broad array of expertise allows Progent to identify and integrate the surviving parts of your network after a ransomware assault and rebuild them quickly into a viable system. Progent has worked with leading cyber insurance providers including Chubb to help businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Clearwater
To get in touch with Progent about crypto-ransomware settlement guidance in Clearwater, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent provides a variety of IT support bundles for small businesses. These information technology outsourcing and server monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art server and system support software platform that tracks the availability, throughput, and safety of your information system and isolates potential problems before they can disrupt your system. With Progent's economically priced network service programs, small companies can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.

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  • Tracking Service Costs Setup and Support Service Reports Network Consultant

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    scom 2016 agents Network Engineer

    Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key applications by providing unified, mixed-platform tracking of IT resources installed across local systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite support to help organizations of all sizes to design, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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  • Online Consulting Microsoft Small Business Server 2011
    Microsoft Small Business Server 2011 Configuration

    Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable information. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network expert with real-world expertise and extensive knowledge in designing and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting network solutions powered by the SBS line of servers and applications.

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  • Wi-Fi controllers patch management Specialist Firewall patch management Technology Professional
  • WiFi Outsourcing WiFi 6 Onsite Technical Support
  • Windows Server 2008 R2 Consultant Services Microsoft Certified Partner Windows Server 2008 BranchCache Consulting Services
  • Windows Server Essentials Compliance Consultancy Windows Server Essentials Hyper-V Replica Consult

  • Urgent Cisco Security On-Call Services
    Cisco Remote Access Computer Setup

    Progent's CCIE-certified networking experts have extensive experience helping Internet Service Providers to design, implement, administer, tune, and troubleshoot high-availability, extensible network solutions appropriate for shared public networks.

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  • OS X Online Engineers
    Professional OS X Troubleshooting

    Progent provides national remote phone support and consulting services for companies who operate Apple Mac OS X networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft products. Progent's consultants can provide macOS and Mac OS X clients a variety of services including desktop support, upgrading to the most recent version of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote IT help offers optimum return for your information technology dollar by preserving user efficiency and limiting the hours charged for network repair services. Advanced online access utilities and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by traveling to your site. In most of situations your network problems can be remediated by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to assist you with the toughest system problems.

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