Low-cost Computer Help from Microsoft premier Consultants for Businesses in Clearwater, FL
By offering professional support whenever you need it, making available specialized knowledge for critical applications, offering high-value services such as virtual data center hosting, invoicing only for help you receive, and charging no setup fees or retainers for standard services, Progent helps your company to increase the competitive value of your It network and cut service costs. Progent understands that information system protection, dependability, and efficiency are as critical to small companies as to large enterprises but that small organizations lack the economy of scale to spend heavily in computer networks and internal support staffs. Progent's fundamental value proposition is that no IT support organization can equal Progent's ability to provide the IT support your company needs whenever you require it and at prices you can afford.
For mid-size and large companies, Progent can provide co-sourcing and project management services to add to the technical skills of your in-house IT support personnel. Co-sourcing can cut costs and minimize technical risks for big IT initiatives such as application programming, business continuity preparedness, security evaluations, merging datacenters, or technology migrations.
Progent can also provide access to accredited consultants to assist your company to design and implement a sensible cloud strategy.
Primary Areas of Expertise Serviced by Progent's Consultants for Businesses in Clearwater, Florida
Progent's national group of world-class consultants offers assistance for virtually all facets of information systems deployed by businesses of all sizes. Practice areas supported by Progent in and around Clearwater include:
Service Delivery Alternatives for Clearwater, Florida Businesses
Progent offers a selection of alternatives for providing small and midsize businesses with affordable IT services for troubleshooting, system architecture, hosting, and IT administration. Progent's model for providing computer support services is based on the Call Center operational structure familiar to larger IT organizations. Progent's Help Desk Support Mechanism promotes fast response, comprehensive service documentation, dependable follow-up, and strict cost control across a range of IT service delivery options that include online troubleshooting, onsite support, top-level consulting, plus server and application hosting.
Progent's Low-Cost Managed Services for Outsourcing Network Management
- Online Service
Progentís Technical Response Center provides urgent and routine online support for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified service professionals can assist customers to troubleshoot and repair hardware and software problems without the expense or delay of travel for onsite support calls. The experience of Progent's IT consultants allows them to resolve most IT issues quickly. For the most complex issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a streamlined, web-accessible signup process for new customers to accommodate emergency situations and Progent charges per minute with zero startup fees or time minimums, so you pay only for the help you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security engineers. Find out additional details concerning Progent's online computer troubleshooting expertise.
- Onsite Support
Progent provides on-site computer assistance for signed-up customers in larger cities in the United States. Progent's on-site service technicians can operate in conjunction with Progent's remote service experts to give small and midsize companies the ideal combination: hands-on service professionals when you need them as well as the remote help of Progent's seasoned staff of network consultants, security professionals, and business software programmers. The wait time for on-site service visits is typically under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for onsite support. Find out more details concerning how to sign up for Progent's in-person network service.
- Help Desk
Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues. To learn more, see Online Help Desk Services.
- IT Consulting Expertise
Progent provides small and midsize companies affordable access to enterprise-class IT professionals who can provide assistance with critical technologies including
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network security engineering, high availability network consulting, server virtualization solutions, plus integration, programming and training for small business software such as financials, operations, business analytics, CRM, and office productivity packages. Progent can help with one-shot projects including office relocations and massive system migrations, extended projects such as management information software development and support, database application programming and administration support, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network monitoring and network management, or urgent response like disaster recovery and malware removal.
- Application Hosting
Progent offers hosting for vital business applications like Exchange Server and Microsoft SQL in order to provide small companies with greater levels of availability, protection, and recoverability than is possible using the class of on-site data center that is achievable for most small organizations. Since Progent utilizes the same data centers that host the equipment of many of the planet's largest information technology companies, Progent can save you the investment in building and managing the systems required for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also see to it that upgrades and revisions stay updated, protection and performance is continually tracked, and systems and data files are regularly backed up and available for full and rapid recovery. Find out additional information about Progent's hosting for Exchange and other mission-critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers full hosting for all of a small or midsize organization's production servers in an environment that not only provides the top degree of fault-tolerance and extensibility but that is also simple for customers to migrate to another support firm or to bring internally whenever your situation calls for it. Progent's Private Cloud hosting is based on mature virtualization technologies that allow companies with multi-vendor environments to benefit dramatically on the expense of capital equipment, system maintenance, and network administration while achieving world-class reliability and an unparalleled level of vendor flexibility. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed package, can support the multi- OS and non- standardized environments typical of small businesses, and retains control of the licenses in the customer's possession so that moving to a different virtual system is fast, reliable, and affordable. This eliminates becoming a prisoner of a single hosting service while still providing all the economies associated with SaaS hosting services.
- Hybrid Cloud Planning and Integration Consulting
Progent can provide advanced remote support services to help businesses of all sizes integrate their networks with leading public clouds such as Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that utilize local IT assets along with public cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent's value-priced ProSight suite of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the complete threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and debug their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that require important software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that uses the technology of top data security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Endpoint Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so that all potential problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with government and industry security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup system that meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
Why Progent Offers the Smart Choice for Clearwater, Florida Businesses
Progent's size, scope of technical skill, and familiarity with enterprise network consulting allow small and midsize companies to avoid the problems associated with excessive reliance on thinly staffed support organizations or freelance consultants.
Working with Progent allows your company to:
- Prevent Excessive Dependence on Individual Support Consultants
For IT services, smaller businesses sometimes rely heavily on independent engineers. Although freelance service providers have lower expenses than more substantial IT service firms and can typically bill apparently smaller rates, freelancers are frequently unable to respond rapidly to critical network problems. If a freelance consultant is busy with another client, ill, on travelling, or in class, the absence of replacement personnel may require your company to wait for help during a crisis. The more your company expands, network downtime or problems with critical applications become more costly. The money you believed you were conserving on an independent consultant can evaporate fast because of lower output. Also, when independent engineers confront unfamiliar technologies, the unavailability of a large consulting team to depend on for advice requires them to learn in place while your company winds up footing the bill for their ongoing education.
- Have Access to Certified Professionals in Complex Information Technology Issues
The majority of smaller support organizations or independent engineers focused on small company network consulting are capable of delivering connect-the-dots solutions but lack the background to deal cost-effectively with complicated network configurations that have mixed platforms, numerous locations, Voice over IP systems, remote workers, integrated accounting and operational applications, data-driven web sites, and custom business software. Progent's experience with worldwide enterprises and Progent's extensive group of experts can benefit your company because big-company networks are characteristically complex, integration problems require in-depth understanding of in numerous technical disciplines, and achieving a high degree of stability, reliability, and security requires enterprise-tested leading practices.
- Build a Firm Basis for Seamless Growth
Small companies often begin with a network cobbled together on a shoestring budget. Lacking a solid architecture, a series of improvised fixes often get tossed onto of a tenuous structure. As a company evolves, stability and scalability issues can undermine the success of the organization. Such networks require proper assessment, intelligent strategic planning, and broad-based expertise to upgrade to an IT environment that can provide the reliable foundation to meet critical business requirements and support downstream growth.
- Work with Solution Finders, Not Resellers
Small companies require guidance and insight to navigate through an increasingly complex array of IT alternatives offered for accelerating business growth and enhancing productivity. They do not need an IT consultant or service organization that tries to sell them products. Progent avoids conflicted motives by not selling hardware and software. Progent sells consulting and services exclusively. This allows Progent to match technical support with the genuine interests of customers. Combining IT consulting and product reselling can result in a conflict where the proposed solution is based on a predetermined vendor instead of being driven by the true requirements of a customer.
If your Clearwater, Florida business wants to contact Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.
Immediate Online Technical Support
For immediate online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).