Fast, Low-cost Online Computer Network Help for Clearwater, Florida Small Businesses
For more than two decades, Progent has focused on providing enterprise-class computer support services to clients with small-business budgets. Progent has built a unique support system that includes a streamlined, tightly connected virtual office infrastructure, sophisticated online repair technology, a substantial pool of engineers accredited in a broad array of IT disciplines, a Call Center operational structure that promotes efficiency and guarantees follow-through, a global team of on-line service professionals, on-site service dispatching for the majority of most zip codes in the United States, and a corporate ethos committed to fixing network issues in the shortest time and at the least cost to customers.

For mid-size and large companies, Progent can provide co-sourcing support to reinforce the technical skills of your in-house network service personnel. This can cut costs and minimize technical risks for major IT initiatives such as software design and development, disaster recover/business continuity planning, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide access to accredited experts to assist your company to plan and implement a sensible cloud computing strategy.

Primary Technical Areas Supported by Progent for Business Networks in Clearwater, Florida
Progent's nationwide team of industry certified experts provides support for all aspects of information systems used by businesses of all sizes. Technologies served by Progent in Clearwater include:

Service Delivery Options Available for Clearwater, Florida Companies
Progent has a variety of options for providing small and midsize businesses with cost-effective computer services for troubleshooting, consulting, and IT administration. Progent's model for providing IT support is built on the Help Desk Call Center operational structure common to big IT support groups. Progent's Help Desk Call Center Service Model promotes rapid response, comprehensive service records, consistent follow-up, and tight cost monitoring across a range of network support delivery modes that include online troubleshooting, on-premises support, and high-end consulting.

  • Remote Support
    Progentís Technical Response Center offers emergency and routine online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's seasoned support experts can help customers to analyze and fix network problems without the cost or delay of on-premises support calls. The experience of Progent's IT consultants allows them to handle most IT issues rapidly. For the most complex issues, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent provides a convenient, web-based signup procedure for new clients to accommodate urgent situations and Progent bills per minute with no sign-up charges or time minimums, so you pay only for the support you get. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Learn additional details about Progent's online computer support expertise.

  • Onsite Service
    Progent offers on-site technical assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite service personnel can work in conjunction with Progent's online service engineers to deliver small and midsize businesses the best of both worlds: onsite service professionals when you require them plus the remote help of Progent's worldwide team of network consultants, security specialists, and business application developers. The response time for in-person service visits is typically under 24 hours. There is no start-up or retainer charge for registering as a Progent customer for on-premises service. Find out more details concerning why to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that handles all aspects of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues. For details, see Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly availability of world-class IT professionals who can deliver assistance with vital technologies such as
  • Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network design, network security consulting, non-stop network design, virtualization solutions, plus configuration, customization and support for small business software including financials, ERP, reporting, sales automation, and office productivity packages. Progent can provide assistance with one-shot projects such as site relocations and massive software upgrades, extended projects like business analytics software programming and customization, database application programming and DBA services, and web design, on-going services such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or emergency services such as data restoration and malware cleanup.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small company's servers in an environment that not only delivers the highest level of availability and expandability but that is also easy for customers to migrate to a different service firm or to move in-house whenever your circumstance calls for it. Progent's Private Cloud hosting service is based on tested virtualization techniques that permit businesses with mixed networks to benefit dramatically on the costs of capital equipment, system maintenance, and network administration while getting enterprise-class reliability and an unprecedented degree of vendor flexibility. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based software in one centrally administered solution, can support the mixed- platform and loosely standardized environments common with small companies, and keeps control of the software licenses in the client's hands so that moving to a new virtualized system is fast, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting service while still offering all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide advanced online consulting support to help companies of any size connect their networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure planning and integration services, Amazon Web Services cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the complete malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their networking hardware such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading data security companies to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both also come with one year of advanced remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The interview is intended to help assess your organization's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the baseline system software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an increasingly complex array of infrastructure technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. In addition, Progent's CISSP-Premier security consultants, CISM-qualified security engineers, CISA-certified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide perspective on network security and can assist with advanced security programs like SIEM solutions to help enterprises meet business guidelines and statutory requirements for network data security and incident reporting.

The breadth and depth of Progent's engineering staff offer a powerful array of benefits to customers wishing to increase the business value of their information system within an affordable budget. These benefits include:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, at the front lines of network support, performing a wide variety of IT tasks for an extensive mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting team. This ensures that you get not just expert technical help, but also a support engineer with field-tested methods for fixing actual IT problems rapidly. Find out more about Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to bill for online support and on-site help by the minute. As a result, you are billed just for delivered support. Progent does not impose a more expensive rate for after-hours or urgent support, and Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for services provided during regular working hours. Many service organizations impose large minimum fees or charge in increments of a quarter hour or more. Progent's small pricing granularity eliminates big invoices for fast fixes. An additional benefit of by-the-minute billing is that clients will not be tempted to permit incipient issues to stay unaddressed until they grow into major ones. Learn additional information about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Support
    Progent has developed a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation given by every staff member to each client. The discipline of documenting and archiving service activity results in more efficient service and avoids a slew of typical problems such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small companies who utilize independent service providers or who employ internal IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive. Find out more concerning Progent's knowledge transfer services.

Contact Progent
If your Clearwater, Florida business needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.

Fast Online Network Support
For immediate remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing, as well as IP and PSTN calling across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

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    Progent offers a variety of IT support bundles for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft Operations Manager, a state-of-the-art network and system support software platform that tracks the reliability, performance, and security of your information system and identifies potential problems before they can bring down your system. With Progent's affordably priced IT service packages, small companies can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.

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    Progent offers national remote technical support and consulting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft products. Online IT help offers optimum leverage for your IT budget by extending client productivity and shortening the hours charged for network repair services. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to solve most network problems without squandering time and expense by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone support and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security specialists to assist you with the most difficult system problems.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and support services to assist your organization to design, configure, manage, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and implement hybrid networks that combine local and cloud-hosted resources and that deliver easy access, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.

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    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.

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    Progent offers the expertise of Microsoft-certified engineers and experienced database application programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security consultants to assist your business to assess the likely advantages of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating efficient migration procedures, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test systems, the lab cuts capital outlay and technical risk and helps keep critical IT projects on schedule.

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    Progent's certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Network monitoring typically entails observing a networkís resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be deployed to monitor multi-OS environments where Linux and Windows coexist. Progent's system support engineers can show you how to take advantage of both these tools to tune and repair your network. Progent's UNIX support services provide small businesses and developers assistance with administering and servicing UNIX and Linux systems that work with Windows-based products.

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    If your office network mixes Linux platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified network that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux and MS Windows integration support services include network infrastructure integration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Contact Center support.

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    Dynamics GP allows you to grow and manage your business more efficiently by delivering easy access to decision-driving data and a rapid return on investment. Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the reach of your organization, manage your financials, computerize financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can show you how to configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Microsoft Dynamics GP/Great Plains business management system.

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    Progent's Cisco Meraki wireless AP experts provide online and onsite support services to assist organizations of any size to design, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as switches, routers and ASA firewalls to build a seamless network infrastructure that provides the same connectivity, performance, security, ease of management and availability for wired and wireless clients irrespective of their mobility or device.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent can show you how to design, configure, manage, monitor, and troubleshoot a viable Wi-Fi network infrastructure, select appropriate technology, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough 802.11ac wireless network security strategy that is well aligned with the security plan for your entire business network.

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    Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management team, create an enterprise-wide security strategy, automate IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.

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    Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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    Office 365 is Microsoft's extensive family of productivity programs and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are offered in an array of subscription plans intended for markets from individuals and home offices to global enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid networks that transparently integrate local and cloud-based resources.

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    Cisco Nexus switches are intended to deliver the throughput, expandability, dependability, virtualization support, density, data protection and manageability required to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting services to help your business to design an optimal switch topology, set up test systems to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security vulnerability tests, configure proactive monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.

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