Expert Remote Support for Clearwater, Florida Networks from Certified Consultants
Small companies have traditionally been overlooked by large IT support firms. Many small businesses allow themselves to grow dangerously dependent on freelance engineers or small support firms who don't have the bandwidth or broad skill sets to respond quickly or effectively to technical emergencies. Still other small businesses resort to mass-market service providers staffed with personnel trained to provide standardized solutions to ordinary issues but who are missing the background and versatility to deal with the variety of environments and lack of standards typical of small company information networks.

Progent's time-tested methodology for delivering affordable and effective network support to small companies has made Progent among the premier Microsoft-certified network service firms in the industry. Progent has provided remote help to businesses in every state in the U.S. (See Progent's customer testimonials).

For mid-size and large companies, Progent offers co-sourcing services to add to the technical skills of your in-house network support group. Co-sourcing can save money and help meet schedules for big IT initiatives such as software design and development, disaster recover/business continuity planning, security evaluations, office consolidations, or technology migrations.

Progent can also provide access to certified experts to help your company to design and execute your cloud computing strategy.

Main Technical Areas Serviced by Progent for Businesses in Clearwater, Florida
Progent provides the support of qualified experts for all aspects of information technology found in small and midsize companies and local governments. Technologies serviced by Progent include:

Support Delivery Alternatives Available for Clearwater, Florida Companies
Progent has a selection of alternatives for providing small companies and local governments with affordable computer services for technical support, consulting, and IT management outsourcing. Progent's model for providing network support services is built on the Help Desk operational structure common to big IT groups. Progent's Contact Center Support Model promotes fast response, comprehensive service records, dependable follow-up, and tight expense control across an array of network support delivery alternatives that include remote repairs, in-person help, and high-end consulting.

  • Remote Support
    Progent's Technical Response Center (TRC) offers urgent and routine online support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's certified service professionals can assist customers to analyze and repair hardware and software issues without the cost or time loss of on-premises service visits. The experience of Progent's network engineers allows them to resolve the majority of IT problems quickly. For complex issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-based registration procedure for new customers to accommodate emergency network problems and Progent bills per minute with zero startup fees or time minimums, so you are invoiced only for the assistance you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISSP-certified security professionals. Learn additional information concerning Progent's online computer support services.

  • On-site Service
    Progent provides on-site computer support for registered customers in larger cities in the United States. Progent's on-site service personnel can work in conjunction with Progent's online support engineers to deliver small and midsize businesses the ideal combination: onsite service technicians when you require them plus the on-line expertise of Progent's seasoned staff of network engineers, security specialists, and business application programmers. The wait time for in-person support calls is typically less than 24 hours. There is no sign-up or retainer charge for becoming a Progent client for on-premises support. Find out more details about how and why to register for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all aspects of online Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues. For details, see Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's Co-managed Help Desk services allow your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of certified desktop support technicians and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics. For details, visit Progent's shared Help Desk services.

  • IT Consulting Services
    Progent provides small and midsize businesses affordable availability of world-class IT professionals who can deliver help with vital technologies including Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network architecture, consulting services for Horizon3.ai's NodeZero threat assessment products, network security consulting, non-stop it system design, virtualization strategies, plus configuration, programming and support for small business software including financials, ERP and MRP, business analytics, sales automation, and office productivity packages. Progent can help with one-time projects including office relocations and massive system migrations, extended projects like upgrading a legacy MRP platform to a current Microsoft Dynamics or Dynamics 365 solution, relational database application programming and DBA support, and web development, on-going support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure monitoring and network management, or urgent services such as data restoration and virus cleanup.

  • Infrastructure Consulting Services for Telecommuters
    Progent can assist small and mid-size companies to plan, deploy and troubleshoot the network infrastructure to support a remote workforce. Areas of infrastructure where Progent's experts can provide guidance include secure and efficient VPN tunnel connections, VDI desktop software, router setup, Wi-Fi network planning and implementation, and robust Internet connectivity. To learn about Progent's network infrastructure expertise for remote workers, refer to infrastructure consulting services for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting services for the entirety of a small or midsize company's production servers in an environment that not only delivers the top level of availability and scalability but that is also convenient for customers to migrate to another service firm or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is built around proven virtual server techniques that allow businesses with mixed environments to benefit significantly on the costs of capital equipment, system support, and network management while achieving enterprise-class dependability and an unprecedented level of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered solution, can support the multi- OS and loosely standardized environments common with smaller businesses, and keeps control of the software licenses in the client's possession so that migrating to a new virtualized host is fast, safe, and affordable. This avoids ending up a prisoner of a single hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent can provide advanced online consulting services to help organizations of any size integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that utilize on-premises resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure design and integration services, Amazon Web Services cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's affordable ProSight line of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, enhance and debug their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of leading information security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your Progent consultant so that all looming problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hardware solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's ability either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental network software and productivity programs important to most small and mid-size businesses. As a Cisco-authorized partner, Progent also can provide expertise for an increasingly sophisticated collection of network technologies including firewalls, routers and switches, voice-over-IP options, and wireless networking. Furthermore, Progent's CISSP-Premier security experts, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-authorized information assurance professionals offer a business-wide view of network security and can help with complex security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and government regulations for network information security and reporting.

The scope and size of Progent's engineering team offer a powerful array of benefits to customers wishing to increase the business value of their information network within a reasonable budget. These advantages include:

  • Best Methodology
    Progent's staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world professional experience, at the forefront of network support, performing a wide range of IT tasks for an extensive mix of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert technical capability, but also a support engineer with field-tested approaches for repairing actual network problems efficiently. Read additional information about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to charge for phone service and in-person visits per minute. As a result, you owe exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for services delivered during regular working hours. Many support firms impose large minimum payments or bill in increments of fifteen minutes or longer. Progent's one-minute pricing granularity avoids big invoices for quick solutions. An additional advantage of by-the-minute invoicing is that you are not inclined to allow less critical issues to stay unaddressed until they grow into big problems. Read more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Support
    Progent has created a comprehensive support reporting system that records and organizes complete documentation for all billed services. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports given by each consultant to each customer. The practice of documenting and archiving service records allows more efficient support and eliminates a variety of typical problems such as when a service client is effectively held captive to a consultant who won't let go of the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small companies who utilize independent consultants or who maintain internal IT personnel gain when Progent transfers information about critical technology and proven processes to make their networks more reliable, protected, and efficient. Read more details about Progent's knowledge transfer services.

Contact Progent
If your Clearwater, Florida company wants to contact Progent about IT outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Assistance
For immediate remote help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Ekahau Wi-Fi 6 Wireless Site Survey Information Technology Consulting

    Progent's Ekahau-certified Wi-Fi consultants can assist you to design, implement, enhance, manage and troubleshoot a Wi-Fi network customized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.

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    Progent is among the most qualified information technology support firms for integrating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the advantages of Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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    • Endpoint Management Integration Firms
    Microsoft Configuration Manager Expert

    Progent's Microsoft-certified engineers can help your company to automate desktop software update deployment by providing support for administration solutions that include Configuration Manager, Systems Management Server 2003, and WSUS.

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    Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids network disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.

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    Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    To see answers to frequent enquiries about being employed by Progent, refer to Employment at Progent FAQs.

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    Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support to help your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

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    Progent's Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to license only the capability you currently need, with the option to expand users and increase functionality in the future. Progent's Dynamics GP/Great Plains consulting engineers can show you how to install, configure and manage the current version of Dynamics GP or upgrade smoothly from an older version.

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    Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to assist you to manage and repair your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

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    Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent can provide small and mid-size businesses supplemental or fully outsourced Help Desk services for at-home employees.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business more complete solutions for your IT system.

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    Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to track all business processes, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can help you create reports that allow you to analyze your business more thoroughly, turning raw data into useful business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business software development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

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    • Support Outsourcing Microsoft
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    Progent's IT outsourcing services offer budget-friendly network consulting for small companies. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT service budgets to grow in a more moderate and controlled manner than is feasible by building up a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust system foundation for your critical business software based on Windows.

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  • Microsoft SQL Specialist SQL Server 2008 Migration Consulting
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  • After Hours Computer Outsourcing Consultant Urgent Network
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    Progent offers organizations of any size world-class network remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.

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    Progent's Linux consulting services offer small companies and developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can help you to determine the benefits of Ubiquiti UniFi wireless access points for your company and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and place Ubiquiti UniFi wireless access points for your required signal coverage and performance.

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    24-7 Microsoft Dynamics 365 Finance and Supply Chain Technical Support Services

    In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration assistance, and 1-on-1 or group online training customized to meet your specific needs. Progent's consultants also can help you build and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.

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    Progent offers cost-effective online and onsite consulting to assist businesses of any size to migrate any part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security.

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    Security Information Technology Consulting

    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt more current firewall products from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.

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    Progent's Jabber consultants can provide online or on-premises expertise to help organizations of all sizes to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration solution.

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    Progent can help small and mid-size companies to implement and troubleshoot video conferencing solutions to allow their at-home workers to communicate efficiently with fellow workers and clients.

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    SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of all sizes to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    • Network Education
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    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Mid-size companies who work with familiar independent service providers or who employ in-house IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more reliable, protected, and efficient.

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    Progent can provide small and medium-size organizations supplemental or fully outsourced Help Desk support services for at-home employees.

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    ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical data.

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  • Top System Center 2016 and Office 365 Integration Technology Consulting System Center 2016 and Windows Server 2016 Online Help
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    Cisco has developed an extensive array of routers that includes routers designed to provide the protection, bandwidth, and availability required by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.

  • Windows 7 Upgrade IT Consultants Support and Help Microsoft Windows 7 Upgrade
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