Immediate Online Help for Clearwater Florida IT Networks
Fast Phone Technical Support for Clearwater SystemsFor organizations in Clearwater Florida, Progent offers remote help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, as well as the services of CISA and CISSP-qualified security consultants to handle high-level security design and troubleshooting issues.

Progent's remote support engineers offer excellent leverage because they have the practical experience and have access to the sophisticated tools necessary to resolve most network problems quickly. Efficient support lowers immediate expenses because service calls use up fewer billable minutes. Remote help also eliminates the cost of sending an engineer to your site. Your company saves even more with indirect expenses by reducing or avoiding system outages and associated losses resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused management. Progent's advanced online consulting know-how is especially helpful for businesses that rely on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be an option.

Progent's billing model for remote help is designed to stretch your network support investment. Progent bills by the minute for phone assistance, so you owe only for the support that you actually get. In contrast to many remote service companies, Progent imposes no initialization fee or minimum payments. Progent's one-minute billing unit and simple model for billing avoid scenarios where fast repairs somehow end up as substantial tabs. Progent's penchant for disposing of technical issues quickly means your business saves money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has mastered a set of optimized technologies and proven processes that ensure the highest degree of effectiveness for online technical support and repair for computer systems of all sizes. Progent provides safe VPN support for gateways from multiple leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's online support team to communicate with your computer system without violating corporate security.

Progent's advanced technical support database application keeps comprehensive records for the support that Progent's clients have received. Progent's authorized engineers have the benefit of the records of all help provided to each customer by any Progent consultant. This history of trouble tickets and solutions is stored as a quickly retrievable support knowledge base that allows Progent's online support experts to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's advanced certifications and working relationships with key vendors such as Cisco and Microsoft make available additional massive technical support knowledge bases and permit quick response from manufacturers' in-house support staff so Progent's remote service specialists are able to come up with optimal resolutions quickly.

Online support services offered by Progent to customers in Clearwater Florida include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price managed services intended to allow small and medium-size organizations to utilize the same advanced technology deployed by some of the industry's top enterprises. The ProSight suite of outsourced network management services addresses all key areas of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security companies to deliver centralized control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so all looming issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective evaluation of the health of their information system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's ability to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup environment that aligns with your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of seasoned online consulting professionals for contract IT programs. Progent's charges for ongoing development or consulting tasks are determined based on the qualifications of the engineers involved. Progent's experience with these important fields of computer technology enables customers to complete major initiatives economically and on schedule. Progent's special remote consulting services include:

  • Call Center Support
    Progent's Call Center support alternatives for businesses with networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Call Center services, shared Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progentís Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading PSA tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran network experts provides your computer users in Clearwater Florida instant assistance from an efficient technical support group with years of background offering phone support and online troubleshooting for IT systems powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Help Desk Call Center perception as a crucial driver of company efficiency, and Progent's target is to resolve instead of merely report network issues.

  • Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff can supply remote professional engineering support and training in specific business application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and education for familiar Microsoft applications such as CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. To read more information concerning Progent's expertise, custom programming, and education services, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Clearwater Florida online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to accommodate your environment so that your computer support is proactive rather than reactive. By spotting emerging problems before they result in downtime, system monitoring can head off stressful and expensive network failures. Progent can also provide help with system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or systems that support a variety of platforms.
How Your Clearwater Business Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent phone-based help with Windows, macOS and OS X, or Linux computer systems, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Clearwater Florida, Progent's phone-based computer support engineers can deliver expert and economical IT help the moment your business needs it. More than 15 years of delivering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to fine tune online connectivity technology to solve IT problems rapidly while avoiding the cost and lost time associated with in-person service calls.

Even if your Clearwater office deals with a regular independent consultant or employs an in-house organization that can handle typical computer problems, Progentís Microsoft and Cisco certified consultants are available to offer a convenient and seamless virtual extension of your local resources in cases when your regular service personnel either don't have the bandwidth or the experience to address sudden system crises or especially complex integration projects.

Advantages of Progent's IT Support for Offices in Clearwater Florida
Progent's online IT consulting services allow your Clearwater business to realize the benefits of immediate, enterprise-level network support without the expense of managing a full-time IT staff. Your network will derive added strategic value by being increasingly reliable, productive, and secure. Benefits to your company include:

  • Seamless remote expansion of your local support resources
    With most businesses in Clearwater Florida, nearby computer service resources, whether made up of freelance consultants or a full-time maintenance staff, can resolve typical technical issues. On the other hand, serious problems might occur when your regular support personnel are overstretched or absent, and some trouble may be associated with IT products that is unfamiliar to your local service technicians. In these instances, Progent's online support specialists offer an easy, quick, and affordable way to supplement your local resources and to pass on useful knowledge to increase your capability to deal with downstream issues in-house.

  • Less Reliance on Individual Service Providers
    For IT support, smaller offices often rely on individual freelance service providers. Although freelance service people carry less overhead than big service companies and can afford to charge marginally less, they are often overbooked, making it impossible to respond quickly to urgent situations. If an independent service provider is busy with another customer, ill, on a trip, or in class, the absence of fallback help may force your business to go without assistance during an IT crisis. As your business grows, system unavailability and problems with vital software become more costly. The budget you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent provides a ready source of reserve support expertise to insure your network stays available.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses typically start with an information system created on a modest budget. Without a proper infrastructure, band-aid fixes often get piled on top of an unstable foundation. When a company grows, reliability and scalability problems can hinder the success of the organization. These badly designed systems need careful analysis, smart long-term planning, and wide IT expertise to upgrade to a system architecture able to provide the solid foundation to handle critical business requirements and facilitate downstream growth.

  • Interact with Problem Solvers Rather Than Technology Sellers
    Smaller businesses need guidance and technical education to navigate through an increasingly complicated maze of product options available for promoting business success and improving efficiency. Businesses do not need a network consultant who is trying to resell a certain vendor's technology. Network support and product sales can lead to a situation where the recommended solution is built around a profitable technology instead of the true needs of a client. Progent eliminates these conflicts of interest by selling just services rather than products. This enables Progent to align technical expertise with the best interests of clients.

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, depth of IT expertise, fine tuned support tools, and familiarity with corporate IT enable businesses to escape the limitations associated with exclusive dependence on smaller service organizations, individual freelance consultants, or limited internal IT help.

Progent adds value by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, at the forefront of IT support, executing a broad variety of IT projects for an extensive array of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support staff. This guarantees that you get not only expert technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-site help by the minute. As a result, you are billed exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for support services delivered during normal working hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you will not be forced to permit simple problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Companies who utilize trusted freelance consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the only support companies to offer round-the-clock network monitoring services powered by MS System Center Operations Manager. Microsoft Operations Manager causes your computer maintenance to be proactive rather than reactive. By anticipating potential problems before they cause downtime, network monitoring can keep your IT network from painful and costly service disruptions.
How Does Our Company Begin Getting Online Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.



An index of content::

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    Progent can assist your business to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly combine on-premises and cloud products and services.

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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, installing, managing and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.

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    Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from older releases of Virtual Machine Manager, develop processes for building and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.

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    Years of background with Microsoft's email products makes Progent one of the most knowledgeable computer support companies in California for configuring email solutions based on Exchange 2000 Server. Progent is expert in helping small companies get the full benefits of Exchange Server under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 Email system, and outsourcing your Microsoft Exchange Server management.

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    If you have a company IT system with 10 to 50 network users, Progent's computer outsourcing services save your business from dependence on single independent consultant while giving you affordable and dependable access to high-quality network expertise. By providing IT support service when you require it, providing advanced knowledge for critical applications, delivering value-added services such as 24x7 network monitoring, and charging only for services you use, Progent gives you an affordable way for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to create and maintain a robust and secure IT network and to benefit from quick access to the experienced support typically available only to businesses who are able to afford a large in-house IT group.

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    Progent can provide economical remote support from IT engineers with expertise in a wide array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers help for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help your company to design, enhance, or troubleshoot backup/restore solutions for a variety of architectures such as local, edge to datacenter, cloud, or a mix.

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    Microsoft Certified Expert SQL Server 2019 and VMWare Support

    Progent's certified SQL Server 2019 experts can help your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises contact with consulting experts in system planning and integration, application programming, database administration, and cybersecurity.

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  • Citrix VHD desktops Computer Engineer
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    For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the strategic value of your information network; configure XenDesktop technology with your servers, user devices, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop effectively.

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  • Red Hat Linux Technology Consulting Services
    Colbolt Linux Technology Consulting

    If your company is producing UNIX or Linux software in an environment that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your business network. Through the use of smart server monitoring and by providing online and on-site assistance as your business needs it, Progent offers an economical way for managing an IT system that provides excellent reliability, protection, and efficiency. Progent's Linux developer support services include full-service network support outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Contact Center services.

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    The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your legacy PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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  • 24-7 Private Cloud Services Consultant Services
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    Progentís private cloud hosting service enables small and midsize businesses to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can use Progentís private cloud to eliminate large investments in the acquisition, maintenance, and operation of computer equipment and data center facilities while benefiting the highest levels of network reliability and physical security.

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    Progent offers quick access to the skills of veteran Wi-Fi consultants who can help you to determine the value of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and position UniFi wireless APs for optimal coverage and throughput.

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  • Engineer Risk Mitigation Risk Assessment Support and Help
  • Cisco and Microsoft Clearwater, Florida Computer Support For Small Offices
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    Progent is a leading innovator in economically providing enterprise-class IT help to small companies. Progent's achievement in addressing the network support requirements of the historically underserved small company market is the combined outcome of major technical and operational innovations that have eliminated a great deal of the conventional costs out of managing IT support, added unprecedented technical expertise into the support system, and dramatically accelerated the solution cycle.

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    Progent's Microsoft and Cisco premier computer consultants can provide expert help with a broad array of products and technologies and can deliver that expertise online nationwide or in person in select cities throughout the country and anywhere in . Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest connectivity issues, plus the support of CISA and CISSP-accredited security consultants to handle high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the U.S.

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    For enterprise project management support, Progent can provide the services of veteran information technology experts with decades of background in IT management, program development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers adhere to leading practices to make sure major projects are completed on schedule and on budget.

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    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or local service organizations who offer minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation sent by each staff member to every customer. The practice of detailing and archiving service records allows more efficient support and eliminates a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

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    Computer Consultants Dynamics GP Power BI

    Progentís Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting products in the Dynamics GP/Great Plains line, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you can purchase only the capability you currently require, with the ability to add clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP Software consulting experts can show you how to install, configure and administer Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP.

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  • Microsoft Consulting Job Opportunity
    Cisco CCDA Full-Time Job

    Progent is seeking to hire fulltime, results-oriented Microsoft certified consultants with MCSE credentials; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or equivalent security certification; and high-end network design consultants with a background in mobile access, wireless connectivity, fault tolerance, disaster recovery, data protection, and server virtualization. Progent also seeks professionals who can join Progent's staff of help desk support technicians and off-site troubleshooting professionals. Also, Progent is hiring experienced administrators who can operate productively in our high-growth, virtual office environment.

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  • Macintosh and Exchange Professionals Consulting iPad and Outlook Web App
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    Exchange 2016 Upgrade Planning Support

    Progent can assist you in all phases of your migration to Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.

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  • Microsoft Certified Expert Exchange 2013 Unified communications Onsite Technical Support Top Rated Microsoft Exchange 2013 Online Technical Support
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  • Consult Dynamics GP 2015 Security
    Dynamics GP 2015 SmartList Designer Coder

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, works with popular smart phones and tablets, permits single login with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad knowledge and experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.

  • Microsoft MCP Subcontractor Job Top Job Openings Network Engineering

  • Google Cloud solutions Consult
    Professional Google Cloud Anthos

    Progent can provide affordable online and onsite support to assist businesses to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.

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  • Microsoft System Center Operations Manager Configuration MOM 2007 Support and Setup
  • Microsoft T-SQL Programming Firm Integration SQL Server
  • Microsoft Windows 7 Migration Online Technical Support Consultants Windows 7 Integration
  • Microsoft Windows Essential Business Server Configuration MS Windows Small Business Server 2008 Professional

  • Top Ranked Windows Server 2000 Upgrade Consultants
    Windows 2000 Server Network Consultant

    Progent's Microsoft-certified Windows 2000 Server experts offer computer support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include system planning, installation, project management, local and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

  • Microsoft and Cisco Microsoft Windows Server Failover Cluster Consultant Services Support Windows 2012 R2 Cluster Shared Volumes
  • Migration Help Planning Phase: Design and Architecture Proposals Microsoft Solutions Framework Project Methodology Technology Consulting
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    Services Ubiquiti UAP-AC WiFi access point

    Progent offers fast access to the skills of veteran wireless consultants who can assist organizations to determine the value of Ubiquiti UniFi wireless access points for your company and assist you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and place Ubiquiti UniFi Wi-Fi APs for your required coverage and throughput.

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    CCDP Certified Cisco Jabber Technology Consulting

    Cisco Unified Communications Manager (CUCM), originally named CallManager, functions as the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating tightly with apps that include Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and affordable online and on-premises support to assist businesses of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can assist with any facet of CUCM support and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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    Supplemental Help Desk Help and Support

    Progent offers several essential kinds of Help Desk services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers convenient access to a reliable technical group with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's goal is to resolve rather than simply report problems.

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    SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of enterprise-class programs that can give your company a significant competitive edge. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.

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  • Windows 2008 Server Setup and Support
    Urgent Online Troubleshooting Windows Server 2016

    The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with practical experience and in-depth knowledge in designing and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís consulting support can assist you with planning, deploying, managing, and supporting Windows Server systems that maximize the business value of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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  • Security Technical Support Clearwater Florida Security Organizations Firewall Clearwater St Petersburg

  • MCSE Expert Certified Consultants Windows 10
    Urgent Microsoft, Cisco and Security Certified Experts Microsoft Windows 10 Migration Integration Support

    Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and ongoing technical help.

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  • Integration VBA
    Custom Software Contract Programming Firm

    If you need assistance creating, enhancing, or repairing business aplications for Windows, Linux, or for the Web, Progentís team of program developers, relational database architects, and project managers can help ensure you get the project done on schedule and within budget. Progent's seasoned application developers offer cost-effective and efficient online help for projects as simple as creating Vidual Basic macros for Office Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.

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    When conducting consulting projects for corporate clients, Progent follows a structured approach based on specified milestones in order to meet budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are recorded to make available a detailed description of IT services performed and to assist in ongoing system support.

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  • Specialist Mandriva Linux Suse Linux Support Services

  • Upgrade Consultants Solaris to Windows
    Solaris-Windows Migration Consultants

    Progent can help you to plan and execute an efficient migration from a Sun Solaris-powered IT environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your information and reduce productivity discontinuity by developing an efficient migration strategy that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, migration planning and testing, Exchange migration services, data and application software transition, and server and mass storage migration and consolidation.

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  • Support and Help Postini Managed Service Provider Microsoft Exchange 2000 Software Recovery

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    Windows and Solaris Network Consultant

    Progent's UNIX platform consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single source to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Microsoft Certified Expert Data Protection Manager 2012 Setup and Support

    Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of any size to design, deploy, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving particularly stubborn issues, or full project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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    Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, expandability, and flexibility that accelerate output of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, technical support, and training services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.

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  • Upgrading SQL Server 2008 Microsoft SQL Server Integration
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    Cisco Certified Network Consultants Catalyst MPLS

    With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain all the advantages of bringing intelligent services into their IT infrastructures. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your network infrastructure highly robust to handle real-time needs, expandable to support growth, safe enough to guard restricted information, and designed for prioritizing and controlling traffic flows to streamline system performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISM certified security consultants can show you how to develop a comprehensive protection policy and set up Cisco switches so they powerfully support your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.

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  • Windows 10 Business Store Portal Information Technology Consulting Best Microsoft Windows 10 Configuration Manager Consultancy

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    Progent can assist your business to design and implement a smooth migration from a UNIX-powered IT system to a network powered by Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to guard your data and minimize productivity disruption by designing an efficient migration strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, transition strategy and validation, MS Exchange migration services, data and application software porting, and server and media transition and economization.

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    Progent can provide a variety of low-cost remote and onsite support services to help your business to deploy, manage, and debug workstations and handhelds based on Windows, Apple macOS/OS X, iOS, Google Android, or Linux.

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    Juniper Junos CLI Consultants

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Windows Server 2000 Migration Consultants Windows 2000 Server Online Help
  • Windows Server 2012 R2 Clustering Setup and Support Windows Server 2012R2 Storage Spaces IT Consultant
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  • Windows Server 2019 Windows Defender ATP Consultant Services Specialists Windows Server 2019 Deduplication
  • Windows Small Business Network Consulting Companies Windows Server 2016 Small Business IT Consulting Pinellas County Florida
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  • wireless IP phone configuration IT Consulting CCNP Certified Specialists Wi-Fi VoIP phone integration
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