Immediate Remote Troubleshooting for Clearwater Florida Computer Networks
Fast Online Help for Clearwater NetworksFor businesses located in Clearwater Florida, Progent provides remote support for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have provided online troubleshooting to businesses in all 50 states in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified engineers to handle challenging networking problems, plus the assistance of CISA and CISSP-certified security experts to handle advanced security design and diagnostic issues.

Progent's online technical support engineers provide excellent value because they have the real-world background and have access to the advanced technology needed to resolve most information system problems quickly. Efficient support lowers immediate costs because solutions require minimal billable minutes. Online help also avoids the expense of dispatching an engineer to your location. Your company benefits even more with indirect expenses by reducing or avoiding system downtime and associated costs due to business discontinuity, upset customers and vendors, unproductive employees, and distracted management. Progent's advanced online consulting expertise is particularly valuable for businesses that rely on public clouds for critical infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's billing policy for remote support is structured to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you are invoiced just for the support that you receive. In contrast to typical online service organizations, Progent asks for no startup charge or minimum fees. Progent's per-minute granularity and simple model for pricing avoid scenarios where speedy. minor repairs somehow turn into substantial tabs. Progent's skill at dealing with technical issues quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of optimized technologies and proven processes that permit the highest level of efficiency for online help and repair for information systems of all sizes. Progent provides safe VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the staff of Progent's remote service group to interface to your system remotely without violating system security.

Progent's proven service reporting application maintains extensive histories describing the service that Progent's customers have been provided. Progent's authorized engineers have access to the history of all help delivered to every Progent customer by any consultant. This database of problems and resolutions is structured as a quickly retrievable internal knowledge base that allows Progent's online support engineers to share their knowledge with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's advanced accreditations and close relationships with important technology companies such as Cisco and Microsoft make available additional massive technical support knowledge bases and permit priority response from vendors' in-house engineering staff so Progent's online service experts can determine optimal solutions quickly.

Online technical support services offered by Progent to businesses in Clearwater Florida include:

ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services designed to enable small and medium-size organizations to utilize the same best-of-breed technology deployed by many of the industry's leading enterprises. The ProSight suite of IT management outsourcing services addresses all key areas of information technology such as email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the complete threat progression including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup/restore product vendors to produce ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your data backup processes and allow non-disruptive backup and fast restoration of critical files/folders, apps, images, plus virtual machines. ProSight DPS helps you avoid data loss caused by hardware failures, natural calamities, fire, cyber attacks such as ransomware, human error, malicious insiders, or software bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed backup services are best suited for your network.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management offer businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services allow your IT team to focus on line-of-business initiatives and activities that derive the highest business value from your information network. Find out more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a protected application and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register several verification devices. For more information about Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that need important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your Progent engineering consultant so any looming issues can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory system. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with government and industry security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your company's preparedness to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your existing cybersecurity posture and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery environment that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special information technology projects. Billing charges for ongoing development or consulting projects are set according to the qualifications of the engineers assigned. Progent's background in these important fields of computer technology allows clients to execute major initiatives within budget and on time. Progent's special online engineering solutions include:

  • Help Desk Call Center Services
    Progent's Call Center programs for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's regular desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve challenging issues.

    Progent's Call Center consulting support can assist you in building an efficient new Call Center or enhancing your existing one, selecting or enhancing Help Desk application software to address the unique requirements of your business, or providing occasional online staff to supplement your in-house Call Center resources during unusually busy situations such as software migrations, major updates, or installing brand new business software.

    Progent's Help Desk team of experienced network consultants provides your workers in Clearwater Florida rapid contact with a reliable technical support resource with extensive background offering telephone-based consulting and remote repair service for networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Help Desk Call Center the reputation as a significant driver of company success, and Progent's target is to solve instead of merely record technical problems.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts staff can supply online advanced engineering support and training in key business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft business applications including CRM, MS Project, Microsoft 365 Word, and Office Excel. To find out additional information on Progent's expertise, programming, and education offerings, refer to Progent's Applications Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center unifies and automates the management of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts offer world-class remote and on-premises expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of Microsoft System Center2, extend or tune an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers companies in Clearwater Florida online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can adapt SCOM for your environment so your network maintenance is proactive and automated. By uncovering possible problems before they evolve into full-scale emergencies, remote monitoring can ward off inconvenient and costly network failures. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or systems based on a variety of platforms.
How Your Clearwater Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent remote expertise with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or refer to Contact Progent. For organizations and new ventures in Clearwater Florida, Progent's phone-based network support engineers are ready to provide expert and economical IT support the instant your business requires it. Over two decades of providing online technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access tools to repair IT problems quickly while eliminating the expense and lost time that comes with on-site service calls.

Even if your Clearwater office has a local freelance consultant or employs an in-house IT staff that know how to handle the majority of computer issues, Progent's Microsoft certified engineers are available to provide an easy and transparent remote expansion of your local resources for situations when your regular IT support personnel either lack the bandwidth or the experience to resolve unexpected system crises or particularly complex integration projects.

Advantages of Progent's IT Support for Companies in Clearwater Florida
Progent's remote IT consulting services enable your Clearwater business to enjoy the advantages of on-call, enterprise-level network support without the cost of managing an in-house IT staff. Your network will derive greater business value by being more reliable, efficient, and secure. Benefits to your business include:

  • Convenient virtual expansion of your local support resources
    With most companies in Clearwater Florida, nearby computer service providers, whether consisting of independent consultants or an internal maintenance staff, can take care of the majority of network issues. On the other hand, serious problems sometimes occur when local resources are too busy or absent, and some problems may stem from technology that is beyond the scope of your onsite support technicians. In these cases, Progent's online support specialists provide a convenient, fast, and affordable way to augment your regular help and to pass on valuable knowledge to improve your ability to resolve downstream problems locally.

  • Less Dependence on Freelance Service Providers
    For network maintenance, smaller offices often rely on individual freelance service providers. While freelance consultants carry less internal costs than larger consulting firms and can afford to charge lower rates, they are often overextended, making it difficult to respond rapidly to crisis situations. If a freelance service provider is busy with another customer, sick, on a trip, or in class, the lack of fallback help may force your business to go without help during an IT crisis. As your company expands, network unavailability and problems with critical software become more costly. The money you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent provides a dependable source of reserve support expertise to make sure your network is always up and running.

  • Build a Scalable Basis for Smooth Growth
    Businesses often start with an IT system implemented on a modest budget. Lacking a scalable framework, band-aid repairs often get piled onto an unstable foundation. When a company grows, reliability and scalability problems can hinder the success of the organization. These poorly built systems need proper analysis, smart long-term planning, and wide IT knowledge to upgrade to a network infrastructure able to provide the solid foundation to meet vital business demands and ease future growth.

  • Interact with Solution Providers Rather Than Technology Resellers
    Smaller offices need guidance and technical education to navigate through an ever more complex maze of technology alternatives capable of promoting business success and enhancing efficiency. These companies hardly need a computer engineer who is attempting to sell a certain vendor's products. Network consulting and product sales can lead to a scenario where the proposed solution is designed around a predetermined product instead of the genuine requirements of a client. Progent avoids these conflicts of interest by selling only services rather than products. This allows Progent to align IT consulting with the real needs of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT background, fine tuned support tools, and familiarity with enterprise networking enable companies to escape the pitfalls of exclusive reliance on smaller service organizations, independent freelance consultants, or limited in-house resources.

Progent adds value by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry background, at the forefront of network support, executing a broad range of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This guarantees that you get not only expert technical help, but also a consultant with proven approaches for applying computer knowledge to resolve actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-site help per minute. Consequently, you owe just for received services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and requires no monthly commitment for support services provided during normal working hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you will not be forced to permit less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on providing high-value services where Progent has little competition. Businesses who utilize trusted freelance service providers or who maintain internal support staffs benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, protected, and productive.

  • Automated Server Monitoring with Microsoft Operations Manager
    Progent is one of the few support firms to offer round-the-clock network monitoring services powered by MS Operations Manager. MS Operations Manager allows your network support to be anticipatory instead of reactive. By anticipating possible problems before they result in downtime, network monitoring can keep your information network from stressful and costly service losses.
How Does Our Company Begin Getting Online Technical Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    Progent is seeking a variety of full-time workers including solutions-driven MCSEs; system experts with Cisco CCNP or CCIE certification; and specialists in advanced network design with backgrounds in mobile connectivity, wireless integration, non-stop environments, disaster recovery planning, data protection, and server virtualization. We are also hiring workstation support experts, off-site troubleshooting professionals, and CISSP or CISM certified security consultants. Progent is also hiring experienced managers able to perform efficiently in our dynamic, virtual office model. Progent contracts independent professionals who have in-depth knowledge and field background in important IT areas outside our main service focus. Our Experts Group employs independent consultants who offer consulting and development support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in areas like telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by Progent coordinate with our full-time consultants to deliver comprehensive solutions for small and midsize business networks.

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    Progent's Microsoft-certified SQL Server developers and DBAs can provide remote expertise to help businesses of any size to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts offer help with any element of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.

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    Progent's support services for patch management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your servers, such as printers, infrastructure appliances such as routers and wireless access points, and IoT devices like alarms and health monitors.

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    Progent's Meraki wireless access point consultants provide online and on-premises support services to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their mobility or device.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to help you to design, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.

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    Progent's IT outsourcing services offer economical computer support for small companies. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your network engineering services can contain costs and eliminate risks, allowing network support budgets to grow in a more moderate and controlled fashion than is possible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system foundation for your vital business software based on Windows.

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    Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable information. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with hands-on background and extensive knowledge in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and servicing IT environments based on the Microsoft SBS suite of servers and programs.

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    Progent's certified Microsoft Office and Microsoft 365 consultants can help companies to incorporate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers quick ROI and promotes improved business outcomes. Progent can help your company to integrate Microsoft Office or Microsoft 365 apps with each other and with additional key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different releases of Microsoft Office and can provide live online instruction to individual users and groups.

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    For advanced project management assistance, Progent can provide the services of veteran information technology professionals with years of experience in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow best practices to make sure development or deployment projects are completed on schedule and within budget.

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    Microsoft Virtual Server, hosted on the Windows Server operating system and based on technology originally produced by Connectix, delivers the power needed to accomplish server consolidation, software upgrade, and server quarantine tasks via virtualization techniques in an enterprise-class IT network with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in software development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy Microsoft Virtual Server 2005.

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    Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.

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    Remote continuous monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a level of network stability that was previously limited to large enterprises. Progent offers several RMM options delivered as economical services created to assist you to detect and resolve a an array of network problems before they get big enough to disrupt productivity.

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