Urgent Remote Help for Clearwater Florida UNIX or Linux SystemsFor small companies in Clearwater Florida, Progent offers technical support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft platforms. Progent has provided remote troubleshooting to businesses in every state in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for complex infrastructure problems, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security architecture and business continuity planning.

Progent's online support engineers offer excellent value because they are equipped with the practical background and the sophisticated tools to resolve most network problems quickly. Efficient support lowers immediate costs because solutions require a smaller number of chargeable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your office. Your organization saves additionally with incidental expenses by reducing or avoiding network downtime and associated losses resulting from business disruption, disgruntled clients, unproductive employees, and distracted management.

Progent's pricing policy for online support is designed to maximize the impact of your IT service dollar. Progent charges per minute for phone assistance, so you are charged exclusively for the services that you actually get. Unlike typical remote support organizations, Progent asks for no service activation surcharge or minimum fees. Progent's per-minute billing unit and simple policy for billing eliminate scenarios where fast solutions manage to end up as big invoices. Progent's skill at disposing of problems efficiently translates into your company saving money.

Progent's Remote Service Tools
Through years of experience, Progent has developed a collection of optimized technologies and field-proven methodologies that promote the highest degree of efficiency for remote engineering help and repair for small business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology enables the engineers of Progent's Technical Response Center to communicate with your environment remotely without breaching system security.

Progent's powerful service reporting application keeps detailed documentation describing the support that Progent's clients have been provided. Progent's team service personnel have the benefit of the specifics of services rendered to every Progent client by every Progent engineer. This history of problems and fixes is structured as an easily accessible internal database that enables Progent's remote technical engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support improves daily. Progent's advanced accreditations and close relationships with major vendors including Cisco and Microsoft make available other vast technical support databases and allow fast response from manufacturers' internal engineering staff so Progent's online service specialists are able to arrive at the most efficient resolutions promptly.

Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's remote support in Clearwater Florida or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for IT help, visit Immediate Urgent Support.

Online Technical Support Services Available from Progent
Progent's remote network support engineers have advanced credentials in a comprehensive array of technologies. This wide range of capability allows Progent's engineers to tackle almost any problem likely to crop up in a small business information system. Certifications held by Progent consultants in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To provide assistance to customers with multi-OS networks, Progent also offers the services of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.

Online technical services available from Progent to clients in Clearwater include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X online consulting services address a broad range of information technology including network architecture, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server hardware consolidation and simplified administration, and migration from older applications to current Windows or Linux-powered environments. Progent's group-based methodology for solving technical problems promotes fast escalation, when required, to consultants with task-relevant expertise to handle complex scenarios. This expedites solutions of critical problems, reduces lost productivity, and lowers support expense.

    Progent's UNIX and Linux consultants can provide urgent remote help for diagnosing anomalies within UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:

    Major Linux versions for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco Consultants for Clearwater FloridaThe Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for networking consultants, and certifies a person's network technology skills at the master level. CCIEs can handle the most complex challenges surrounding network infrastructure design, integration, maintenance, protection, and troubleshooting. Cisco CCIEs operate closely with Cisco's in-house support staff in analyzing problems with Cisco IOS Software network administration tools and coming up with workarounds or identifying software updates. Cisco CCIEs are an exceptional cost-effectiveness because their broad experience allows them to solve even the most intractable problems quickly. In common cases, less experienced engineers can struggle for hours or even days with identical problems that a Cisco CCIE can fix in minutes. Few support firms make CCIEs available to support small and mid-size companies. Progent can provide quick phone contact with a Cisco CCIE so your company can receive timely help for severe network issues that are hurting worker efficiency but are not within the comfort zone of your ordinary computer service resources. Progent's Cisco CCIE consultants can communicate with your network by means of sophisticated on-line troubleshooting tools to perform efficient, safe, and affordable diagnosis and repair. Progent's CCIEs offer expertise in the entire range of Cisco's market leading selection of networking devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network technology.

  • Authorized Microsoft Windows Experts
    MS Windows Support for Clearwater FloridaProgent's Microsoft-certified remote support professionals can deliver computer system problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can help your company with a broad variety of platform support including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2016 migration support, SharePoint 2019 design and deployment, Microsoft Teams consulting, Skype for Business migration support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full range of remote desktop consulting and support services including Windows 7 migration help, preparing for to 64-bit desktop applications, integrating Office 2010, and automating desktop configuration.

  • CISM and CISSP Certified Network Security Professionals
    CISSP Premier System Security Engineers for Clearwater FloridaProgent's accredited CISM and CISSP network security engineers can provide a range of system protection solutions to bolster the defenses of your UNIX/Linux, Sun Solaris, Mac or Windows network against internal or external threats or assist your company to clean up quickly following a serious breach. Security consulting services offered by Progent cover in depth network security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Nikto; rapid recuperation from malicious assaults; configuring firewalls; establishing safe architectures for remote and mobile communication; protecting your messaging infrastructure from spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote consulting to help businesses of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that combine local IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration support services such as Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Special Support Programs Available from Progent
Progent can provide the services of seasoned remote consulting experts for special IT projects that small companies often need. Progent's rates for ongoing consulting tasks are set according to the level of expertise of the engineers assigned. Progent's experience with these important fields of computer technology allows clients to execute major projects economically and on schedule. Progent's project-based remote consulting services include:
  • Call Center Services
    Progent's Help Desk support programs for small and midsize companies with networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Call Center services are a convenient solution for smaller organizations who don't have the resources to support an internal Help Desk but who require fast response from a dependable Help Desk Call Center with proficient phone support plus the technical depth to escalate complex tasks to high-level consultants.

    Progent's Help Desk sharing services make it possible for your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on the top professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Help Desk consulting support can assist you in creating an effective new Call Center or enhancing your current organization, selecting or enhancing Call Center application software to meet the particular needs of your company, or providing occasional phone support staff to reinforce your internal Help Desk group to handle high-demand scenarios like software migrations, major updates, or rolling out new applications.

    Progent's Help Desk staff of veteran information technology consultants provides your clients in Clearwater Florida immediate assistance from an effective network service group with years of background delivering phone help and online diagnostics for computer environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Call Center the reputation as a significant contributor to business productivity, and Progent's intent is to resolve instead of just document network issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group provides online professional engineering expertise and training in special application fields including ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom development, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. To read additional information on Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Mac professionals can promote the imaginative aspect of Mac environments by providing remote help support and training in imaging, audio, and video. Progent's support professionals can provide help in a variety of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with specific projects such as capturing or digitizing audio or video or building an audio/video production facility.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Clearwater Florida online network and server monitoring services based on MS System Center Operations Manager network monitoring, enhanced by Progent to suit your business so your computer maintenance is proactive rather than reactive. By anticipating looming problems before they cause network outages, system monitoring can ward off inconvenient and costly network failures. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or environments based on a combination of operating systems.

How Your Clearwater Florida Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online help with UNIX/Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services




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    Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations, project management, procurement, sales, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central consultants can assist company to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, local, or hybrid deployment.

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    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit applications which you intend to keep as well as the latest 64-bit editions of applications you plan to install.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information.

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    Progent's Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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    For replies to frequent questions about being a consultant at Progent, refer to Employment at Progent Q&A.

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    Progent's Microsoft-certified consultants provide small and mid-size businesses enterprise-grade consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager 2007 is the new title for the update management solution previously called Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS or Configuration Manager economically for automated OS and application software installation, security patch administration, application metering, and software license compliance. Progent's consultants can also assist your company to move smoothly from Systems Management Server to Configuration Manager 2007.

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    Progent provides national online phone support and troubleshooting services for companies who operate environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides maximum return for your IT budget by protecting client productivity and limiting the hours billed for computer repair services. Advanced online support tools and skilled technicians and consultants allow Progent to solve most network issues without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most difficult system issues.

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    Key characteristics of Dynamics GP software include a modular design that lets you buy just the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, enhanced reporting capabilities that allow you to track all operations, income and spending and sales trends, integration with Microsoft Office to speed access to corporate information, the ability to integrate data from almost any database or desktop application into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized applications. Progent can show you how to set up and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP consultants to show you how to convert the powerful features of Dynamics GP accounting into a productive business management solution.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your company to move from an earlier version of SCVMM or from another management system, and Progent can help you to optimize and repair your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.

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    Progent can assist small and mid-size organizations to set up their at-home employees with seamless access to cloud resources.

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    Progent can provide the support of certified engineers as well as seasoned software developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and data security professionals to help your business to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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