Urgent Phone Help for Clearwater Florida UNIX or Linux SystemsFor small companies in Clearwater Florida, Progent provides help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft Windows technology. Progent has provided remote support to businesses in every state in the United States. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for complex connectivity problems, plus the services of CISSP and CISM-accredited security engineers to handle high-level security design and business continuity preparedness.

Progent's online technical support services offer exceptional value because they are equipped with the real-world experience and the advanced tools to solve most network issues rapidly. Efficient support reduces immediate costs because solutions accumulate a smaller number of chargeable minutes. Remote help also avoids the expense of dispatching a consultant to your location. Your company benefits even more in incidental expenses by reducing or avoiding system downtime and associated costs due to business disruption, disgruntled clients, unproductive employees, and de-focused executives.

Progent's billing policy for remote support is designed to stretch your IT service dollar. Progent bills by the minute for telephone-based assistance, so you pay just for the support that you actually get. Unlike typical online support organizations, Progent asks for no startup fee or minimum job duration. Progent's one-minute granularity and simple model for pricing save you from scenarios where fast solutions manage to turn into major invoices. Progent's skill at disposing of technical issues quickly translates into your business saving cash.

Progent's Online Service Tools
Over time, Progent has developed an array of optimized technologies and field-tested processes that promote the maximum level of effectiveness for online help and repair for small and midsize company information systems. Progent provides protected VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity permits the staff of Progent's Technical Response Center to connect to your system without compromising corporate security.

Progent's powerful technical support database application keeps detailed documentation for the support that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the details of all help provided to every customer by every engineer. This archive of trouble tickets and responses is organized as a quickly exploitable internal database that enables Progent's remote support professionals to share their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's high-level accreditations and close relationships with major technology companies including Cisco and Microsoft permit access to additional extensive technical databases and allow quick response from manufacturers' internal product engineers so Progent's remote consulting specialists are able to find the best solutions in the least time.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote services in Clearwater Florida or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Urgent Support.

Phone-based Support Services Available from Progent
Progent's remote consulting professionals offer credentials in an extensive set of products and technologies. This broad range of IT skills permits Progent's engineers to manage practically any emergency likely to occur in a small or midsize company information system. Credentials awarded to Progent engineers in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help companies with mixed-OS networks, Progent also provides access to engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Remote technical support services Offered by Progent to customers in Clearwater include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services address a broad range of information technology including network architecture, email solutions, network and operational security, UNIX/Linux and Windows integration, virtual server products for server hardware economization and simplified management, and migration from older applications to the latest MS Windows or Linux-powered environments. Progent's team-oriented approach to solving technical issues promotes fast escalation, when required, to engineers with task-relevant expertise to tackle challenging scenarios. This expedites solutions of critical problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX and Linux consultants can provide emergency phone-based help for diagnosing problems affecting UNIX/Linux systems powered by leading derivatives of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco Infrastructure Engineers for Clearwater FloridaThe Cisco Certified Internetwork Expert credential is the premier recognition for network infrastructure engineers, and indicates an individual's networking knowledge at the master level. CCIEs know how to resolve even the most stubborn issues encountered in network planning, installation, administration, protection, and troubleshooting. Cisco qualified CCIEs operate closely with Cisco's internal support staff in analyzing anomalies with IOS Software network administration tools and developing workarounds or identifying software patches. Cisco CCIEs represent an exceptional cost-effectiveness because their broad expertise allows them to fix the most intractable problems rapidly. In typical cases, less experienced consultants can wrestle for many hours or days with identical tasks that a Cisco CCIE can resolve in minutes. Few service firms make Cisco CCIEs accessible to help small and medium sized businesses. Progent offers quick phone access to a Cisco CCIE so your company can receive urgent help for complex network issues that are lowering worker productivity but are beyond the comfort zone of your regular computer maintenance providers. Progent's Cisco CCIE consultants can tie into your environment by means of sophisticated remote troubleshooting tools to provide quick, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs offer expertise in the complete line of Cisco's top-selling selection of networking appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points and bridges, Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, plus VPN technology.

  • Certified Windows Support
    MS Windows Expertise for Clearwater FloridaProgent's Microsoft-expert remote support engineers can deliver computer troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help your company with a broad range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2019 integration, MS Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration consulting, SharePoint Server 2019 planning and integration, Microsoft Skype for Business migration consulting, Lync Server management and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a wide array of online PC desktop support and troubleshooting services including Microsoft Windows 7 migration help, preparing for to 64-bit workstation applications, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Certified System Security Consultants
    CISSP Certified Network Security Engineers for Clearwater FloridaProgent's certified CISSP and ISSAP security engineers can provide a variety of security services to improve the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or assist your business to clean up quickly following a serious penetration. Security services offered by Progent cover comprehensive security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; fast recuperation from malicious attacks; configuring firewalls; designing secure mechanisms for off-site and mobile access; guarding your email system against spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote support to help organizations of any size connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that utilize physical IT assets as well as cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for special IT projects that small businesses frequently request. Progent's charges for longer-term development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's experience with these special areas of computer technology enables customers to execute critical projects economically and on schedule. Progent's special remote consulting services include:
  • Help Desk Support
    Progent's Call Center support alternatives for small businesses with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk support services are intended for small organizations who lack the money or time to build and maintain an internal Call Center but who require fast response from an efficient Call Center with proficient telephone assistance as well as the technical depth to escalate the most challenging tasks to advanced consultants.

    Progentís Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution based on the leading professional services automation platform for managing end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can guide you in creating an efficient new Help Desk or revamping your current one, identifying or modifying Call Center software products to meet the special requirements of your business, or adding temporary phone support staff to reinforce your existing Help Desk resources during demanding situations like software migrations, mass upgrades, or installing brand new applications.

    Progent's Help Desk Call Center staff of veteran network experts offers your clients in Clearwater Florida rapid contact with an effective support group with substantial experience providing telephone-based support and online troubleshooting for computer environments powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk perception as a crucial enabler of business productivity, and Progent's intent is to fix and not merely record IT problems.

  • Applications Support: Education, Development, and Problem Solving
    Progent's Applications Consulting Group provides phone-based advanced engineering support and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, customization, and education for Microsoft applications including Microsoft CRM, Office Project, MS Word, and Microsoft Excel. To learn more about Progent's consulting, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

    Progent's Apple Mac consultants can nurture the imaginative aspect of Mac environments by delivering remote help support and training in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

    Online Network Monitoring Services
    Progent can provide businesses in Clearwater Florida remote computer system monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so your network maintenance is proactive and automated. By spotting potential issues before they cause crashes, automated monitoring can minimize stressful and expensive service failures. Progent can also assist with system monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows networks, or networks based on a mix of operating systems.

How Your Clearwater Florida Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency phone-based support with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or see Contact Progent.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
727-250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
863-250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
321-754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
941-265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
813-694-9055 Tampa Network Support Services




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    Progent can assist companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.

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    Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2003 upgrade strategy that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

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    Lync Server 2013 Engineers

    Progent's Microsoft-certified consultants can assist your company to assess the benefits of Microsoft Lync Server for your environment and can help you to plan and execute a deployment of Lync Server that consolidates the management of IM and Presence and improves the productivity of your office employees, at-home workers, and smartphone users. Progent's consultant's can also help your company to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server to improve the team-computing functions of MS Office applications, and offer online seminars and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft products.

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    Progent wants to find fulltime, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or comparable security credentials; and high-end system design consultants with a background in mobile solutions, wireless connectivity, high uptime, business continuity, data preservation, and VMware. Progent also seeks employees who can join our staff of helpdesk service technicians and remote support experts. In addition, We are seeking experienced managers able to perform effectively in our fast-paced, virtual office culture.

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    Remote Wireless Site Survey Consultant Services

    Progentís Wireless Site Survey helps you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN customized for your facilities, providing you a WLAN that has the reception, speed, load-handling capability, Quality of Service, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service.

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    SQL Server Analysis Services Integration

    Progent offers the support of certified engineers and experienced software developers, database administrators, project managers, network infrastructure engineers, business continuity specialists, and certified security professionals to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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    Microsoft Exchange Remote Consulting

    Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect vital IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.

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    64-bit Upgrade Network Consulting

    Progentís Microsoft-expert consultants can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit desktop processing, plan an affordable upgrade process that minimizes business interruptions, and offer economical, expert online help to aid you to configure 64-bit desktop software and application software on your existing computers.

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    ProSight Next Generation Endpoint Protection Computer Consultant

    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.

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    Citrix virtual Windows desktops Professional

    Citrix has developed a powerful family of platforms that provide enterprise-grade manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix virtualization products and can help you plan, test, implement, troubleshoot, and support Citrix virtualization platforms.

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    Progent's certified Office and Office 365 experts can assist companies to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive solution that offers fast return on investment and promotes better business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems with various versions of Microsoft Office desktop and can provide live online training to individual users or groups.

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  • Microsoft Experts SCCM 2016 Online Support Services
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    Progent has over a decade of background deploying, and supporting the core platforms that make up Microsoft System Center and can assist you to plan, configure, manage, and repair your System Center ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the current version of Microsoft System Center from an earlier release or from another IT management solution to deliver the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

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  • Microsoft Azure Storage Outsourced Programming
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    Progent can help businesses of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.

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