Immediate Phone Support for Clearwater Florida UNIX, Linux, or Solaris NetworksFor small and midsize businesses in Clearwater Florida, Progent offers technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Microsoft platforms. Progent has delivered remote support to companies in all 50 states in the U.S. (Refer to Progent's customer recommendations). Progent also offers the consultation Cisco CCIE engineers for challenging infrastructure problems, plus the assistance of CISA and CISM-accredited security consultants to handle advanced security architecture and disaster recovery planning.

Progent's remote technical support services represent excellent value because they are equipped with the real-world experience and the sophisticated tools to solve most information system issues rapidly. Efficient support reduces direct expenses since solutions take up a smaller number of chargeable consulting minutes. Online help also eliminates the cost of dispatching an engineer to your location. Your company benefits even more in indirect costs by minimizing or avoiding network outages and related losses due to business disruption, disgruntled customers and vendors, unproductive employees, and distracted executives.

Progent's pricing policy for online help is designed to get the most out of your IT service investment. Progent charges on a per-minute basis for phone assistance, so you pay only for the support that you actually get. Unlike many online support companies, Progent asks for no startup fee or minimum fees. Progent's one-minute granularity and simple policy for pricing prevent scenarios where fast solutions somehow end up as major bills. Progent's skill at handling problems efficiently results in your company saving cash.

Progent's Online Service Technologies
Through years of experience, Progent has developed a set of customized tools and proven methodologies which promote the highest level of effectiveness for remote engineering help and troubleshooting for small business IT systems. Progent provides protected VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN connectivity allows the engineers of Progent's Technical Response Center to link to your company's computer system remotely without violating network security.

Progent's proprietary technical support database system includes extensive histories for the support that Progent's clients have been provided. Progent's authorized service personnel have access to the history of services provided to each client by any engineer. This archive of problems and resolutions is organized as a readily searchable proprietary knowledge base that permits Progent's remote technical engineers to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and close relationships with important vendors including Cisco and Microsoft permit access to other massive technical support databases and allow fast access to vendors' internal product engineers with the result that Progent's online service specialists can find optimal resolutions quickly.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Clearwater Florida or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical requirement for network help, visit Immediate Urgent Support.

Phone-based Network Support Services Offered Progent
Progent's online technical service experts have credentials in an extensive set of technologies. This broad scope of capability allows Progent's engineers to resolve practically any emergency likely to occur in a small business network. Credentials held by Progent engineers in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.

To provide assistance to clients with multi-OS environments, Progent also provides the services of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Remote support services provided by Progent to companies in Clearwater include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online consulting services cover a broad array of computer technology including network infrastructure, email solutions, system and process security, UNIX/Linux and Windows integration, VMware products for server consolidation and easy administration, and transitioning from legacy applications to the latest Microsoft Windows or Linux-based solutions. Progent's group-based methodology for solving technical issues enables quick escalation, if necessary, to engineers with task-relevant experience to handle challenging situations. This expedites solutions of critical problems, minimizes network downtime, and cuts service expense.

    Progent's UNIX/Linux support engineers can offer emergency phone-based assistance for analyzing problems within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX including:

    Important Linux versions for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco CCIE Consultants for Clearwater FloridaThe Cisco Certified Internetwork Expert certification is the highest accreditation for network professionals, and certifies a consultant's network technology skills at the expert level. Cisco CCIEs can resolve even the most intractable challenges associated with network design, integration, management, security, and repair. CCIEs work closely with Cisco's in-house engineers in isolating anomalies with Cisco IOS network administration tools and developing alternate approaches or locating program patches. CCIEs provide excellent cost-effectiveness because their deep experience enables them to solve even the most difficult problems rapidly. In typical cases, less experienced service providers can wrestle for many hours or even days with identical tasks that a Cisco CCIE can dispose of in minutes. Few consulting firms make CCIEs accessible to help small and mid-size businesses. Progent offers fast phone contact with a Cisco CCIE so your company can get timely support for severe network infrastructure problems that are hurting business efficiency but are not within the scope of your regular network maintenance personnel. Progent's Cisco CCIE engineers can interface to your environment via state-of-the-art on-line support tools to perform quick, secure, and economical analysis and repair. Progent's CCIEs offer assistance with the entire range of Cisco's industry-leading family of networking appliances including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, VoIP phones and systems, Catalyst family switches, as well as Virtual Private Network products.

  • Authorized Windows Support
    Windows Expertise for Clearwater FloridaProgent's Microsoft-premier remote service professionals can deliver computer repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist your company with a wide range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration support, SharePoint 2019 design and deployment, Microsoft Teams planning and integration, Microsoft Skype for Business migration support, Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide array of online desktop support such as Windows 7 migration support, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP, ISSAP, and CISM Premier System Security Engineers
    CISSP Certified System Security Professionals for Clearwater FloridaProgent's qualified CISSP and ISSAP security consultants offer a variety of security solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against internal or external threats or help your business to clean up quickly following a damaging penetration. Security services offered by Progent cover in depth security evaluation using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after malicious assaults; configuring firewalls; designing safe mechanisms for remote and mobile communication; defending your email infrastructure against spam and DHA attacks; and setting up 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting to help organizations of any size integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize local IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of experience providing advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Additional Support Programs Available from Progent
Progent can provide the services of seasoned remote consulting experts for special projects that small businesses often request. Billing rates for ongoing development or consulting projects are set based on the level of expertise of the consultants required. Progent's experience with these important fields of information technology allows customers to complete critical initiatives within budget and on time. Progent's project-based online consulting services include:
  • Call Center Services
    Progent's Help Desk Call Center service options for small companies with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk services are well suited for small organizations who lack the budget to create an in-house Help Desk but who need fast communication with a dependable Call Center with proficient phone support as well as the technical depth to escalate the most challenging trouble tickets to advanced engineers.

    Progent's Help Desk sharing services make it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can aid you in building an efficient new Call Center or improving your established organization, identifying or enhancing Help Desk Call Center software to handle the particular requirements of your corporation, or adding occasional online staff to supplement your in-house Help Desk Call Center group to handle unusually busy scenarios like software migrations, major updates, or installing new business software.

    Progent's Help Desk team of experienced information technology experts gives your clients in Clearwater Florida instant contact with a large network service resource with substantial background providing phone consulting and remote repair service for networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center the reputation as a crucial driver of company efficiency, and Progent's goal is to resolve rather than simply annotate IT problems.

  • Business Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Consulting Team can supply remote advanced consulting expertise and training in special application fields that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and education for Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft Office Word, and Microsoft Office Excel. For more information on Progent's expertise, customization, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

    Progent's Apple Mac professionals can support the imaginative facets of Apple Mac systems by offering phone-based consulting support and education in graphics, sound, and motion video. Progent's consultants can provide assistance in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with special projects like scanning or digitizing audio/video or putting together an audio/video production studio.

    Remote Network Monitoring Services
    Progent can provide businesses in Clearwater Florida online network and server monitoring services based on MS Operations Manager IT infrastructure monitoring, customized by Progent to fit your environment so that your network maintenance is proactive rather than reactive. By detecting looming issues before they cause downtime, remote monitoring can head off stressful and expensive network failures. Progent can also use server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or environments that incorporate a combination of operating systems.

How Your Clearwater Florida Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency remote assistance with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Emergency Remote Help, phone 1-800-993-9400, or go to Contact Progent.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services

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    Global Information Assurance Certification was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security disciplines addressed under GIAC certification including evaluating infrastructure vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

  • Checkpoint Network Security Testing Intrusion Protection Systems Testing

  • Top Ranked NetApp MetroCluster and FlexPod Services
    NetApp Clustered Data ONTAP Consulting Services

    Progent can provide enterprise clients the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably following leading practices.

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    Cisco CCIE Remote Computer Support Consultant

    Progent's Cisco CCIE network consultants can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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  • Enterprise Windows 2003 Security Consulting Companies
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    For corporations with branches in California or any region served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco system specialists can provide a variety of network consulting services such as project planning, SOX compliance, office moves, enterprise security, network design, local or remote emergency support, and technical support for data center hosting facilities. A Progent IT architect can show you how to design a multi-site network that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help large corporations design, integrate and support massive rollouts of the latest releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.

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    Microsoft Virtual Server, run on the Windows Server platform and powered by technology first developed by Connectix, provides the power needed to accomplish server consolidation, software upgrade, and server quarantine projects via virtualization technology in an enterprise-ready computing environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses who want to enhance ROI in application development and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can assist your company to evaluate and deploy Microsoft Virtual Server 2005.

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    With virtual server technology, companies are able to run many virtual servers on one physical server. Virtualization technology allows IT organizations to gain all the benefits of server isolation, but without the expense associated with buying extra server hardware. Virtual servers are the critical technology for building private clouds, which offer major benefits such as lowering the costs of capital equipment, facilities, and administration while improving data security, network availability, and disaster recovery. Other useful server management options are network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can help you with all aspects of server virtualization and management to allow your company to contain expenses and conserve time.

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    Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can afford a degree of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical services created to assist your company to detect and fix a an array of network issues before they can hurt productivity.

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    Cisco's {Catalyst wireless controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening data security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.

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    Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.

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