Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Clearwater organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Clearwater, Florida organizations to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Expanding the company PBX system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP service that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports other mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Clearwater, Florida company, phone 1-800-993-9400 or refer to Contact Progent.