Expanding your remote workforce can have a significant impact on IT architecture, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Clearwater organization to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Clearwater, Florida businesses to succeed with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.

VoIP Solutions for Telecommuters
Extending the business phone system to accommodate telecommuters is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice platforms are used by SMBs to support remote users. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or maintain a remote IP voice environment that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their current Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP platforms, visit CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Clearwater, Florida company, call 1-800-993-9400 or go to Contact Progent.