Enlarging your at-home workforce may have a major effect on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Clearwater company to select the appropriate technologies and follow best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Clearwater, Florida businesses to with any facet of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Extending the business phone system to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can assist organizations of any size to design or maintain a telecommuter IP voice environment that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. Unified Communications Manager manages other combined media services like messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can assist your company to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Clearwater, Florida company, call 1-800-993-9400 or go to Contact Progent.