Clearwater At Home Workers Solutions Consultants
VoIP Technology Consulting and Support Services
Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Clearwater organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Clearwater, Florida organizations to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.
VoIP Solutions for an At-Home Workforce
Expanding the company PBX system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP service that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their current Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports other mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver on-demand deployment and troubleshooting services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Clearwater, Florida company, phone
An index of content::
Telecommunications Security Cybersecurity Organization
CISSP Computer Security Specialist
For smaller companies, network security and regulatory compliance is too complicated to stay ahead of yet too risky to ignore. The world's biggest enterprises have been hacked, and the top cloud service providers have occasionally been taken down. It seems as though there's nowhere to run. Progent makes it affordable for small and midsize companies to carry out critical IT security tasks successfully by providing the benefit of billable time to the nearest minute without any minimum charge for online support. This means you have access to a seasoned computer consultant to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security plan.
Award Winning Microsoft Certified Expert Exchange 2003 Server Troubleshooting
After Hours Microsoft Exchange 2019 Technology Consulting Services
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting messaging systems for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment features security, fault tolerance, easy access for remote and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or medium companies to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.
24/7 IT Technical Support Company Microsoft Sharepoint Server 2013
Microsoft SQL Server 2016 Support Specialist
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Anti-Spam Technical Support Services
Postini Design and Installation
E-Mail Guard is Progent's economical anti-spam and virus protection solution that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive suite of web-based spam filtering and antivirus services that stop email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server vendor, hardware technology, or geographic location.
macOS Phone-based Specialist
Mac Online Consulting Services
Progent provides national remote technical support and consulting services for businesses who operate Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft technology. Progent's experts can provide macOS and OS X clients a range of services such as desktop assistance, migration to the most recent version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Online IT help provides optimum return for your information technology budget by extending client efficiency and limiting the hours charged for computer analysis and repair. Advanced online support technology and experienced service specialists and engineers allow Progent to handle most network problems without wasting time and expense by traveling to your location. In most of situations your network issues can be dealt with over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to assist with the toughest network problems.
24x7 GIAC Certified Information Assurance Forensics Services
GIAC Security Audit Engineers
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security capabilities covered under GIAC accreditation including auditing infrastructure vulnerability, security incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Windows Server 2012 R2 Hyper-V Configuration
After Hours Windows Server 2012 R2 Hyper-V Virtual Switch Network Consulting
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.
Mission Critical IT Applications Consulting
Server Consolidation Remote Technical Support
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of servers and quicker ROI, more efficient use of physical computers, streamlined operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and affordable isolation of software development or pilot testing environments from on-line systems.
GIAC Security Audit Consulting Services
Information Assurance Evaluation
Global Information Assurance Certification was founded in 1999 to certify the skill of IT security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security disciplines covered within GIAC accreditation including auditing infrastructure security mechanisms, incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
SentinelOne Endpoint Protection and Response Consulting Services
SentinelOne Singularity and Vigilance Reseller Network Engineer
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Top SCVMM 2012 Virtual Switch Professionals
SCVMM 2012 and SharePoint Troubleshooting
Progent can help organizations of any size to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to move from an older release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your existing SCVMM environment so you realize maximum return on investment.
WatchGuard Firebox T35 Firewall Security Consulting
WatchGuard Firebox T15 Firewall Technical Support
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Remote Working Online Support
Helpdesk for Remote Workers Specialist
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After Hours Ryuk ransomware recovery Engineer
Egregor ransomware recovery Technology Professional
Progent's seasoned ransomware recovery experts can help you to reconstruct a network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or Locky.
SQL Server Analysis Services Remote Technical Support
SQL Server Management Studio Engineer
Progent can provide the expertise of Microsoft-certified engineers and experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified data security consultants to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Windows Server 2008 Active Directory Technology Consulting
Network Consultant Windows Server 2008 DirectAccess
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, develop test programs and rollout plans, install Windows Server 2008 with your network infrastructure and applications, educate your support personnel how to run new management tools, and provide continuing consulting and support via affordable alternatives including Helpdesk service and online technical assistance.
On Site service Microsoft .Net
Networking Consultant Microsoft Windows 2012 R2 Server
Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Exchange 2016 Mailbox migration Consulting
Specialists Exchange Server 2016 Upgrade
Progent can assist you in all phases of your upgrade to Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Virtual Server Technology Specialist
Server Consolidation Consulting Services
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more efficient utilization of servers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy software based on outdated operating systems, and affordable isolation of software development or pilot testing environments from production systems.
Professionals ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Ticketing Consultant
ProSight Reporting is an expanding family of real-time reporting utilities designed to integrate with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Certified Expert System Center Operations Manager Computer Consulting
Remote Monitoring and Reporting IT Services
Remote 24x7 monitoring, automated alarms, and periodic reports are vital to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a degree of network stability that was once reserved for enterprises. Progent offers several RMM solutions delivered as economical services designed to assist your company to identify and fix a an array of network problems before they get big enough to disrupt your business.
Best Online Wireless Site Survey Support Outsourcing
WLAN Site Survey Integration
Progent's wireless site survey services make it easy to plan, implement and troubleshoot a Wi-Fi network customized for your environment, providing your business a WLAN that has the coverage, speed, density, QoS, security, and hand-off capability your business needs. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite site survey services for validating, tuning, and troubleshooting a functioning wireless network.
MongoLock ransomware protection and recovery Services
ProSight Ransomware Security Monitoring Services
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the complete threat lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.
Largest System Consultant Best Practices
24x7 Online Troubleshooting Best Practices
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, at the forefront of IT service, performing a wide range of technical projects for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into shared best practices training that Progent teaches its support team. This means that you get not just expert IT skills, but also a consultant with proven methods for using technical knowledge to repair actual IT problems rapidly.
SQL Server 2014 Security Online Troubleshooting
SQL Server 2014 Security Remote Technical Support
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services such as system design, deployment, management, troubleshooting, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Google Cloud Dialogflow Consultants
Professional Google Cloud Disaster Recovery
Progent can provide cost-effective remote and onsite consulting to help companies of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
SCVMM Migration Remote Consulting
SCVMM 2012 Templates Technical Support Services
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible return on investment.
Online Consulting Meraki AP
Wireless AP Specialists
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Value Pricing Security Consulting Group
Consultant Hourly Cost Engineers
Progent's pricing model is to bill for phone service and on-site help by the minute. As a result, you are invoiced just for received support. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no initialization fee and requires no retainer for services provided during normal working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big bills for quick repairs so you won't be forced to permit less critical problems to stay unaddressed.
Largest Small Business 500 Access Point Consultant
Small Business 100 Access Point Remote Support Services
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist your organization to design, configure, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
ProSight Server and Desktop RMM Computer Engineer
On-site Technical Support Automated Desktop Monitoring
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to disrupt productivity.
Integration Services Fault Tolerant Network Connection
Redundant Connectivity Computer Consultant
Progent's non-stop interoffice connectivity and 24x7 network infrastructure professionals can help small companies create zero-downtime Interoffice connectivity by means of redundant networks with transparent failover. Progent's CCIE engineers can design and implement fault tolerant Inter-office connections supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice networking.
System Center 2016 Security and Compliance Support
Network Consultant System Center 2016
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Microsoft Operations Manager Technical Consultant
Comprehensive Event Management Integration Services
Small to middle size companies can now enjoy all the benefits of Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network support experts. With Progent's affordably priced IT service programs, mid-size organizations can select a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer small company networks world-class availability, protection and performance.
Meraki Wi-Fi 6 AP Migration Professionals
Emergency Meraki 802.11ax AP Migration Network Consulting
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and troubleshooting services to help you to design, install, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help your organization to plan and deploy hybrid environments that integrate on-premises and cloud-based services and that provide easy access, enhanced protection, streamlined management, and dependable performance for all your wired and wireless endpoints.
Microsoft Exchange Online Troubleshooting
Exchange 2007 Support Services
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Les Kent has a 35-year track record of effective technology integration, business administration, sales, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a network architect, software developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major enterprises.
Microsoft Certified Expert Remote Technical Support Exchange Server 2016 Migration
Exchange 2016 Migration Consulting
Progent can assist your business in all phases of your migration to Exchange 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
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