Expanding your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to plan, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Clearwater organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Clearwater, Florida companies to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

IP Voice Integration for an At-Home Workforce
Expanding the business PBX system to include teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-centric digital PBX products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a telecommuter IP voice service that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their existing Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and provide on-demand configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home solution for your Clearwater, Florida organization, phone 1-800-993-9400 or visit Contact Progent.