Expanding your remote workforce may have a major impact on network infrastructure, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Clearwater company to pick the right tools and follow leading practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Clearwater, Florida organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and unified management.

VoIP Integration for Teleworkers
Expanding the corporate phone environment to include teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations tune their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and deliver online deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Clearwater, Florida business, call 1-800-993-9400 or visit Contact Progent.