Enlarging your remote workforce may have a major effect on network architecture, security, and corporate culture. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Clearwater company to pick the right tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Clearwater, Florida organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.

IP Voice Solutions for Telecommuters
Extending the corporate phone system to include telecommuters is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice products are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of any size to plan or tune a telecommuter IP voice environment that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM support, refer to CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these VoIP solutions and provide as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Clearwater, Florida company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.

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    Nagios and MRTG are useful, Open Source monitoring tools that run under Linux and can be used to analyze UNIX/Linux networks, MS Windows networks, or mixed-OS situations in which the Linux OS and Windows coexist. The Nagios monitor allows network managers to monitor system services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP-enabled network devices including processors, routers, and switches. Progent's system integration experts can show you how to use both these utilities to streamline and troubleshoot your system.

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    Progent's certified ISA Server consulting experts have long experience configuring ISA Server-based security installations for information systems with multiple sites, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's consultants offer remote and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

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    Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad management, or migrating to iCloud services. For business networks built solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, fast and able to achieve your company's business goals.

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