Expanding your remote workforce may have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Clearwater company to select the appropriate tools and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Clearwater, Florida organizations to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.

VoIP Solutions for Telecommuters
Expanding the company phone environment to accommodate remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based VoIP products are popular with SMBs to support remote users. Many larger organizations depend on Cisco's modern or older products for VoIP management. Progent can help businesses of any size to plan or maintain a remote VoIP service that delivers the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations tune their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help your company to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and provide as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Clearwater, Florida organization, call 1-800-993-9400 or go to Contact Progent.