Enlarging your remote workforce may have a major effect on network architecture, security, and corporate workflows. Progent has two decades of background helping SMBs to design, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Clearwater organization to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers services that go from on demand guidance for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Clearwater, Florida businesses to with any aspect of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Expanding the company phone system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their current Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and deliver online integration and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Clearwater, Florida business, call 1-800-993-9400 or go to Contact Progent.