Enlarging your telecommuter workforce may have a major effect on network infrastructure, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Clearwater company to select the right tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Clearwater, Florida companies to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.
IP Voice Integration for Telecommuters
Extending the company PBX system to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice products are used by SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can help businesses of all sizes to design or maintain a remote VoIP environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their existing Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM supports other mixed media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter
like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Clearwater, Florida business, phone 1-800-993-9400 or go to Contact Progent.