Fast Online Troubleshooting for Clearwater Florida IT Networks
Immediate Remote Support for Clearwater NetworksFor businesses located in Clearwater Florida, Progent provides online help for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to help with challenging networking issues, plus the assistance of CISA and CISSP-certified cybersecurity experts to handle high-level security design and diagnostic issues.

Progent's remote technical support experts provide exceptional value due to the fact that they possess the practical experience and are equipped with the sophisticated tools needed to solve the majority of network issues rapidly. This lowers immediate expenses since solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your location. Your company benefits additionally with incidental expenses by reducing or eliminating network downtime and related costs stemming from business discontinuity, upset customers and vendors, idle workers, and distracted executives. Progent's extensive remote consulting expertise is especially valuable for organizations that are dependent on public clouds for critical network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing model for online help is designed to stretch your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are billed exclusively for the services that you actually get. In contrast to many remote support firms, Progent asks for no initialization fee or minimum job duration. Progent's per-minute billing unit and simple policy for billing prevent scenarios where quick solutions manage to end up as major bills. Progent's penchant for handling technical issues efficiently means your business spends less money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has mastered a collection of optimized technologies and field-proven methodologies that promote the maximum degree of effectiveness for online engineering help and troubleshooting for computer systems of any size. Progent offers secure VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the engineers of Progent's Technical Response Center to communicate with your company's environment remotely without compromising corporate security.

Progent's sophisticated service database application includes extensive histories for all support that Progent's customers have been provided. Progent's team service personnel have access to the details of services rendered to every customer by any Progent consultant. This history of problems and responses is stored as a conveniently retrievable proprietary database that allows Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's support grows daily. Progent's high-level accreditations and working relationships with key technology companies such as Cisco and Microsoft open up other vast support databases and allow priority access to vendors' internal support staff with the result that Progent's remote service experts are able to arrive at optimal resolutions promptly.

Remote services provided by Progent to companies in Clearwater Florida include:

Progent's ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate services intended to allow small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the world's leading corporations. Progent's ProSight portfolio of network management outsourcing services covers all critical areas of modern networking including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and enables rapid restoration of vital data, applications and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and debug their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that require critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so all potential problems can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security requirements, higher utilization of IT assets, faster problem resolution, more dependable backup and restore, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent information assurance consultant. The interview is intended to assess your company's ability either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup system that aligns with your company's requirements. For details, see The ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for contract IT projects. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the consultants involved. Progent's background in these important fields of information technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Help Desk service options for companies with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, co-managed Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small businesses a complete service desk solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

    Progentís shared Help Desk services make it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution built around the leading PSA platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center team of seasoned network consultants offers your computer users in Clearwater Florida rapid assistance from an efficient technical support group with substantial experience providing telephone-based support and online diagnostics for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk Call Center the reputation as a crucial enabler of business efficiency, and Progent's intent is to resolve instead of just report network issues.

  • Business Applications Services: Training, Development, and Integration
    Progent's Applications Consulting Group offers phone-based and in-depth engineering expertise and training in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for popular Microsoft business applications such as CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out additional information concerning Progent's expertise, programming, and education services, go to Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless management of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Clearwater Florida remote IT infrastructure monitoring and reporting by providing System Center Operations Manager consulting and System Center 2012 Operations Manager support. Progent can tune SCOM for your environment so your network maintenance is proactive and automated. By exposing looming trouble spots before they evolve into downtime, remote monitoring can head off disruptive and costly information system failures. Progent can also assist with system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or environments based on a mix of platforms.
How Your Clearwater Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent online assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Online Support, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Clearwater Florida, Progent's phone-based computer support engineers can deliver expert and economical IT support whenever your organization has to have it. More than 15 years of providing online repair services has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting skills and to fine tune online access tools to repair computer problems rapidly while avoiding the expense and lost time associated with on-site service calls.

Even if your Clearwater office deals with a regular freelance support technician or maintains an in-house IT staff that can handle the majority of computer problems, Progentís Microsoft and Cisco certified engineers are available to provide an easy and seamless remote expansion of your local resources in cases when your usual IT support personnel either don't have the time or the experience to resolve sudden network crises or particularly tough integration projects.

Features of Progent's Online Computer Services for Clearwater Florida
Progent's phone support, Internet-based repair, system security expertise, and network administration services give companies in Clearwater Florida unparalleled leverage for your support investment. Whether you require one-time telephone help and remote troubleshooting or full-time Help Desk call center services and system management, Progent's experts can provide your company world class IT support while permitting you to eliminate the cost and administration overhead of running a large in-house IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of IT knowledge, refined support software, and familiarity with corporate IT allow businesses to escape the limitations associated with exclusive reliance on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent adds value by offering:

How Does Our Company Start Receiving Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.



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    Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Security Company Juniper NetScreen

    Progent's Juniper Networks-certified NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.

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    Progent's managed services for software/firmware update management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, such as printers, network appliances such as routers and wireless access points, and Internet-of-Things devices like alarms and robotics.

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    Progent offers small organizations a pair of specially designed network security inventory packages that provide, at a set fee, remotely managed inventory scans of your security profile which are evaluated by expert security engineers who interpret the results of the scan, deliver objective summaries of your current network security, and make recommendations for enhancements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while offering enterprise-class evaluations of your network's exposure to assault.

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    Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, performs health monitoring, allows secure self service, and delivers a common point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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    Progent's SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security solution and design security into your corporate practices.

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    Progent's engineers can provide a range of technical services to assist organizations of any size to deploy, administer, and support environments that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can help create testing labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment plans based on leading practices.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Dynamics GP Great Plains Accounting Consultant

    Key features of Dynamics GP/Great Plains software include a modular design that lets you buy only the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to monitor all activities, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate data, the capability to integrate information from virtually any db software or desktop software into Microsoft Dynamics GP, plus an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP/Great Plains support professionals to help you turn the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.

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    Progent wants to hire full-time, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or comparable security certification; and high-end network architecture consultants with a background in mobile access, wireless networking, service continuity, disaster recovery, information protection, and server virtualization. Progent also is hiring professionals who can join Progent's staff of desktop support specialists and off-site support professionals. In addition, Progent is looking for experienced managers who can perform productively in our high-growth, virtual office culture.

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    For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco system specialists offer a range of IT support services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, network architecture, on-site or phone-based branch office support, and technical support for colocation hosting facilities. A Progent IT consultant can help you plan a multi-site information system that makes smart use of colocation services and Internet data centers. Progentís Microsoft Certified consultants can help large enterprises design, deploy and maintain major rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and CCNP experts can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

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    Security Vulnerability Assessment Engineer

    Progent has created special network security service bundles designed to deliver larger institutions an objective and thorough security audit from a group of certified security consultants. All Progent's network security assessment packages incorporate a suite of procedures including network scans from within and from outside your corporate security perimeter, professional analysis of captured data by accredited security engineers, creation of a report explaining the results, plus a live high-level executive summary and an in-depth live review for internal network managers.

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    Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as reduced capital expenditures, reductions in operational expense, better executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.

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    If you want to revamp your corporate web site, build internal websites for purposes such as HR or employee training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's consultants can also help you build and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web tools.

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    Wireless LAN Site Survey Consultants

    Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the coverage, speed, density, Quality of Service, data protection, and roaming ability your company needs. Wireless survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite survey services for confirming, optimizing, and debugging an operational wireless LAN.

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    Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide range of cost-effective remote consulting services following proven best practices to assist organizations of all sizes to get all the benefits of this powerful platform. Services available from Progent include solution planning, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.

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    Windows Server 2008 Active Directory Help and Support

    Microsoft Windows Server 2008 is an important step forward in making IT systems more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer an improved platform for web publishing. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, staffing, network monitoring, and security engineering services.

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    CCIE Expert Certified Solaris Network Setup

    Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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    CCIE Certified 4000 Router Specialists

    Cisco has designed an extensive array of routers including routers designed to deliver the protection, bandwidth, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.

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    SQL Server 2014 Virtual Machines Support and Setup

    SQL Server 2014 includes significant enhancements in key areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services including planning, configuration, administration, remediation, and application development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.

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    Progent's Apple Mac support consultants can help you with a wide range of system foundation issues such as system architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and fast wireless connectivity. For business networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.

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  • Virtual Helpdesk Online Support Services Shared Service Desk Support and Integration
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  • Windows Server 2003 Professional Windows Server 2003 Consultant
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  • Windows Server 2019 and SCVMM Online Consulting Windows Server 2019 Live Migration Network Consultants
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  • Extended Service Desk Support and Help
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    Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a significant discount from Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

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