Fast Remote Help for Clearwater Florida Computer Networks
Urgent Phone Technical Support for Clearwater SystemsFor companies in Clearwater Florida, Progent provides online help for information systems based on Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have delivered remote support to companies in all 50 states in the U.S. (See recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE engineers to solve complex infrastructure issues, as well as the assistance of CISSP-certified cybersecurity consultants to help with high-level security design and diagnostic jobs.

Progent's remote technical support experts offer exceptional value due to the fact that they possess the real-world background and are equipped with the advanced technology needed to solve most information system problems rapidly. This reduces direct expenses because solutions require fewer billable consulting minutes. Remote help also avoids the expense of sending an engineer to your site. Your organization benefits additionally in indirect costs by reducing or avoiding system downtime and associated costs stemming from business discontinuity, disgruntled clients, idle employees, and distracted executives. Progent's advanced remote consulting expertise is especially valuable for businesses that rely on public clouds for vital network infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be an alternative.

Progent's billing model for remote support is designed to stretch your network support investment. Progent bills per minute for phone consulting, so you owe just for the support that you actually get. In contrast to typical remote service organizations, Progent asks for no startup surcharge or minimum payments. Progent's one-minute granularity and simple model for billing eliminate situations where fast fixes manage to turn into big bills. Progent's skill at disposing of problems quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of customized technologies and proven processes that promote the maximum degree of effectiveness for online consulting and repair for IT systems of any size. Progent offers protected VPN support for gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the experts of Progent's remote service group to interface to your system remotely without compromising system security.

Progent's advanced customer support database application keeps comprehensive documentation describing all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of all help delivered to each Progent client by any Progent engineer. This archive of trouble tickets and solutions is structured as a conveniently retrievable proprietary database that enables Progent's online technical experts to share their experiences with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's extensive list of certifications and close associations with major industry leaders such as Cisco and Microsoft make available additional vast technical knowledge bases and allow fast response from vendors' in-house support staff so Progent's online service specialists can arrive at optimal solutions in the least time.

Remote services provided by Progent to customers in Clearwater Florida include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, flat-rate managed services designed to enable small and medium-size businesses to benefit from the same advanced IT solutions used by some of the industry's top enterprises. The ProSight line of network management outsourcing services covers all critical facets of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the complete threat lifecycle including protection, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so all looming problems can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup system that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent offers the skills of seasoned remote consulting experts for special information technology programs. Progent's charges for longer-term development or consulting tasks are set based on the qualifications of the consultants required. Progent's background in these important fields of information technology allows customers to execute major projects within budget and on schedule. Progent's special online engineering solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center service offerings for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, co-managed Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that manages all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Call Center consulting services can aid you in building an efficient new Help Desk or revamping your established organization, selecting or customizing Help Desk Call Center software products to address the particular demands of your business, or providing occasional phone support personnel to work with your in-house Help Desk team to handle demanding scenarios like software migrations, major upgrades, or rolling out new applications.

    Progent's Help Desk team of experienced network professionals gives your computer users in Clearwater Florida immediate communication with a dependable network service resource with substantial experience offering phone consulting and online troubleshooting for IT systems based on Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk Call Center perception as a key driver of company performance, and Progent's policy is to resolve instead of simply annotate network problems.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting Group can supply online professional consulting expertise and training in key application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information about Progent's consulting, custom development, and education services, visit Progent's Applications Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Clearwater Florida remote hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can tune Operations Manager to fit your environment so that your IT support is proactive rather than reactive. By exposing potential problems before they evolve into crashes, proactive monitoring can minimize inconvenient and costly network breakdowns. Progent can also use system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft systems, or systems based on multiple platforms.
How Your Clearwater Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent online expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Remote Help, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Clearwater Florida, Progent's phone-based network support specialists are ready to deliver expert and affordable IT support the instant your business has to have it. More than 15 years of offering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to refine remote access tools to solve computer problems rapidly while avoiding the cost and lost productivity associated with on-premises service calls.

Even if your Clearwater business deals with a local independent consultant or employs an in-house organization that know how to deal with common network problems, Progentís Microsoft and Cisco certified engineers are available to offer a convenient and seamless virtual expansion of your on-site resources in cases when your regular IT support personnel either lack the bandwidth or the experience to fix sudden system crises or especially complex integration problems.

Advantages of Progent's Network Help for Companies in Clearwater Florida
Progent's remote support services enable your Clearwater business to have the benefits of on-call, expert network support without the cost of maintaining a full-time IT staff. Your network will acquire greater strategic worth by being more reliable, efficient, and protected. Advantages to your company include:

  • Seamless remote expansion of your local IT resources
    With most organizations in Clearwater Florida, nearby network service providers, whether represented by freelance consultants or a full-time maintenance staff, can take care of the majority of network problems. On the other hand, IT crises can occur when your regular support personnel are too busy or unavailable, and some problems may be associated with IT products that is beyond the scope of your onsite service technicians. In these situations, Progent's online support professionals give you an easy, quick, and affordable solution to augment your regular resources and to convey useful information to increase your capability to resolve future issues locally.

  • Reduced Reliance on Individual Consultants
    For IT maintenance, smaller organizations often depend on individual freelance service providers. Although freelance service people have smaller internal costs than larger support organizations and can afford to charge marginally less, they are sometimes overextended, making it hard to respond quickly to crisis situations. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the lack of reserve help may force your business to go without help during an IT crisis. As your company expands, network downtime and trouble with critical applications become more costly. The money you thought you were saving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of reserve service expertise to insure your network remains up and running.

  • Build a Scalable Basis for Smooth Growth
    Organizations often begin with an information architecture created on a shoestring budget. Without a strong infrastructure, slap-dash repairs often get piled on top of a shaky foundation. As a network grows, stability and scalability issues can impede the productivity of the organization. Such poorly designed systems require careful analysis, intelligent long-term planning, and broad-based IT expertise to evolve to a system infrastructure that can offer the solid foundation to meet vital business requirements and ease downstream growth.

  • Interact with Problem Solvers Instead of Technology Vendors
    Smaller offices need guidance and technical education to negotiate an ever more complicated array of product alternatives available for accelerating business success and enhancing efficiency. These companies do not need a network engineer who is trying to sell a specific vendor's technology. IT support and product selling can result in a situation where the recommended solution is designed around a predetermined technology instead of the true needs of a business. Progent avoids these conflicts of interest by selling only services instead of products. This enables Progent to match IT expertise with the best interests of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of technical expertise, fine tuned remote support software, and familiarity with corporate IT allow businesses to escape the pitfalls of excessive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional background, at the forefront of IT support, performing a broad variety of IT projects for an extensive mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support staff. This guarantees that you get not just world-class technical skills, but also a support engineer with proven approaches for applying computer knowledge to solve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for online service and in-person visits per minute. As a result, you owe just for delivered services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for services provided during normal business hours. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big bills for fast solutions so you will not be forced to permit simple problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has developed a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or local service organizations who offer minimal documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service reports sent by every consultant to each client. The practice of documenting and organizing support activity results in more efficient support and avoids a variety of common problems such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the few consulting firms to provide 24x7 system monitoring services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive rather than reactive. By revealing possible problems before they cause downtime, network monitoring can save your information network from painful and expensive service disruptions.
How Does My Business Begin Receiving Remote Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.



An index of content::


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    Progent's Microsoft and Cisco premier network consultants offer advanced support for a broad array of technologies and can deliver that expertise by phone anywhere in the U.S. or in person in major cities throughout the United States and anywhere in . Progent offers online support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex network issues, as well as the the assistance of CISA-qualified security engineers to handle high-level security design and problem solving. Progent has delivered remote troubleshooting to businesses in every state in the U.S.

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    Microsoft Exchange 2016 Migration Planning Engineer

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    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.

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    Microsoft and Cisco Certified Expert Small Business Small Business Network Consulting Company

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    Progent's UNIX family consulting experts offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy single consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET products bundled with Small Business Server requires a computer consultant with hands-on experience designing and integrating seamless, end-to-end business network environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of background supporting computer networks based on Microsoft technology. This background assures you results in deploying, managing, and repairing network solutions that include the Microsoft Small Business Server package of servers and productivity software.

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    Progent is looking for a variety of on-staff employees including motivated MCSEs; connectivity consultants who have Cisco CCNP or CCIE certification; and specialists in advanced network architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data protection, and server virtualization. We are also looking for workstation support experts, off-site troubleshooting professionals, and CISSP or CISM certified security professionals. We are also seeking experienced managers able to perform effectively in Progent's dynamic, virtual office environment. Progent works with independent professionals with proven expertise and field background in crucial information technology areas beyond our main technical concentration. Our Experts Group employs freelance consultants who offer consulting and programming support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies such as telecom, web site design, EDI, web commerce, or database management. Freelance consultants certified by Progent coordinate with Progent's staff consultants to provide comprehensive solutions for small and midsize company networks.

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  • CompTIA Security+ Manage RHCE Network Companies

  • Microsoft Data Protection Manager 2012 On-site Technical Support
    Technical Support SCDPM 2012 and SharePoint

    Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to design, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent process for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager.

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    Consulting Clustered Windows Server 2012

    Progent's certified failover clustering experts can assist businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the administration of failover clusters.

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    If your company operates a UNIX or Linux environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire enterprise in a broad array of security topics including security management practices, security architecture and strategies, access control systems and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the fundamental skills and international standards of performance that network security professionals are expected to possess. These accreditations offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have the background and theory to deliver world-class security management and consulting help.

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    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.

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    Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more leveraged use of servers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.

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  • NetApp Clustered Data ONTAP Consultant NetApp MetroCluster Synchronous Replication Specialist
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    Progent's Data Center engineers can show you how to select fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are particularly appealing to small organizations because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a minimum level of fault tolerance is too costly for the majority of small businesses. Progent can help you get all the benefits of high availability data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.

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    Axapta Installation support

    Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to match your particular company needs. Progentís Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting support for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management packages.

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  • Top Ranked MetroCluster Management Specialist
    Consult NetApp MetroCluster Synchronous Replication

    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites located as far as 185 miles away from one another. Progent's team of seasoned network experts can assist your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your DR solution to prove compliance with industry standards and regulatory mandates.

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    Immediate Private Cloud Virtual Datacenter Hosting Specialist

    Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its software platforms and critical business application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual server set up and supported by Progent's network service professionals.

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    Microsoft Windows IT Consulting Firm

    Progentís IT outsourcing packages provide affordable network consulting for small businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can reduce costs and eliminate risks, allowing IT support expenses to grow in a more linear and manageable fashion than is feasible by building up a large, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system foundation for your critical business software based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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  • SharePoint 2013 Migration On-site Support SharePoint Server 2013 Professionals
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    Progent can assist your business to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.

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    By using virtual server technology, companies are able to run multiple virtual servers on one physical server. Virtual server technology allows IT organizations to enjoy all the benefits of server segmentation, but without the expense that goes with purchasing additional server hardware. Virtualization is also the enabling technology for building private clouds, which offer major benefits such as lowering the costs of capital equipment, facilities, and administration while enhancing information protection, network reliability, and recoverability. Other useful server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can assist you with all areas of server virtualization and administration to enable your company to cut costs and conserve time.

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  • VMware SRM Disaster Recovery Professional VMware SRM and NSX Disaster Recovery Consult
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    Top Rated Windows Server 2012R2 Server Manager Outsourcing

    Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security strategy, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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    Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company better support for your information system.

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