Fast and Affordable Online Troubleshooting for Clearwater Florida Networks
Fast Phone Support for Clearwater SystemsFor companies in Clearwater Florida, Progent provides remote help for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote support to businesses in every state in the United States. (Check out testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to solve complex infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security design and troubleshooting jobs.

Progent's remote technical support engineers provide excellent value due to the fact that they have the real-world background and have access to the sophisticated technology needed to resolve most network problems rapidly. Efficient support reduces immediate costs because service calls require minimal billable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your site. Your company benefits even more with indirect expenses by reducing or eliminating system outages and associated losses resulting from business discontinuity, disgruntled clients, idle workers, and de-focused management. Progent's advanced remote consulting expertise is especially valuable in environments that rely on public clouds for critical network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing policy for remote support is designed to leverage your network support investment. Progent bills per minute for phone assistance, so you pay only for the services that you receive. In contrast to many online service firms, Progent requires no initialization charge or minimum job duration. Progent's one-minute granularity and clean model for billing prevent scenarios where fast solutions somehow end up as big tabs. Progent's skill at handling technical issues efficiently means you saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered an arsenal of optimized tools and proven processes which promote the highest level of effectiveness for remote help and repair for IT networks of all sizes. Progent provides safe Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the consultants of Progent's Technical Response Center to link to your company's system remotely without breaching network security.

Progent's proven service database system stores thorough documentation for the service that Progent's clients have received. Progent's authorized engineers have the benefit of the history of support rendered to each Progent client by any Progent engineer. This archive of problems and fixes is stored as a conveniently retrievable proprietary knowledge base that allows Progent's online support engineers to share their experiences company-wide to make sure that the value of Progent's support improves over time. Progent's extensive list of accreditations and close associations with important industry leaders including Cisco and Microsoft make available additional massive technical databases and allow fast response from manufacturers' in-house support staff with the result that Progent's online service experts are able to determine the most efficient resolutions quickly.

Online support provided by Progent to companies in Clearwater Florida include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, fixed-price services designed to enable small and mid-size organizations to utilize the same cutting-edge technology deployed by some of the industry's top corporations. The ProSight line of network monitoring and management services covers all key aspects of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and debug their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) environment. Both also include one year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance consultant. The interview is intended to evaluate your company's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery system that meets your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent offers the skills of seasoned remote consulting professionals for special IT programs. Progent's rates for ongoing development or consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these important areas of information technology allows customers to complete major initiatives within budget and on schedule. Progent's project-based online consulting services include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center support programs for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Help Desk Call Center consulting expertise can assist you in creating an efficient new Help Desk Call Center or revamping your current organization, selecting or customizing Call Center software products to handle the special demands of your corporation, or adding occasional phone support staff to work with your existing Help Desk Call Center group during unusually busy events such as software migrations, major updates, or rolling out new business software.

    Progent's Help Desk Call Center staff of seasoned network professionals gives your customers in Clearwater Florida fast contact with an efficient technical support group with years of background providing telephone-based support and remote repair service for networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Call Center the reputation as a crucial driver of business performance, and Progent's policy is to solve instead of simply record technical issues.

  • Business Applications Support: Education, Development, and Problem Solving
    Progent's Applications Experts Team can supply remote professional consulting support and training in special business application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft applications including Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. For additional information on Progent's consulting, custom development, and training services, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate smoothly from a previous version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers companies in Clearwater Florida remote hybrid network monitoring by providing System Center Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager to suit your business so that your IT support is proactive rather than reactive. By uncovering possible issues before they evolve into network outages, automated monitoring can ward off stressful and expensive service crises. Progent can also use system monitoring products like Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft environments, or environments that support a combination of platforms.
How Your Clearwater Company Can Contact Progent's Remote Support Professionals
To contact Progent about emergency phone-based assistance with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Clearwater Florida, Progent's phone-based computer support specialists can deliver professional and cost-effective IT help the moment your business has to have it. More than a decade of delivering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to refine remote access tools to repair IT problems rapidly while avoiding the expense and lost time associated with on-premises support calls.

Even if your Clearwater business deals with a regular freelance consultant or employs an in-house organization that can deal with ordinary computer problems, Progent’s Microsoft and Cisco certified consultants can offer an easy and transparent remote expansion of your on-site resources for situations when your usual service personnel either lack the time or the knowledge to address unexpected network crises or particularly challenging integration problems.

Benefits of Progent's Network Help for Organizations in Clearwater Florida
Progent's online IT consulting services enable your Clearwater business to experience the benefits of immediate, expert IT support without the expense of maintaining an in-house IT staff. Your information system will acquire greater business value by becoming more reliable, efficient, and secure. Benefits to your company include:

  • Seamless virtual expansion of your local support resources
    For most businesses in Clearwater Florida, nearby network service providers, whether consisting of outside consultants or a full-time maintenance staff, can deal with typical network problems. On the other hand, major troubles sometimes occur when local support personnel are overstretched or absent, and some trouble may involve technology that is beyond the scope of your usual service technicians. In these cases, Progent's online support experts offer an easy, fast, and affordable way to supplement your regular resources and to transfer useful information to increase your ability to resolve downstream problems locally.

  • Reduced Dependence on Freelance Consultants
    For network support, smaller organizations often depend on independent freelance service providers. While freelance consultants carry less overhead than big support companies and can often charge lower rates, they are often overextended, making it impossible to respond quickly to crisis situations. If a freelance service provider is occupied with another customer, sick, on a trip, or in class, the lack of fallback help may force your company to wait for assistance during an IT crisis. As your business expands, network unavailability and problems with vital applications are more costly. The money you thought you were conserving on an independent can be eaten up quickly by reduced productivity. Progent provides an on-call source of backup support expertise to make sure your network is always up and running.

  • Create a Solid Basis for Seamless Growth
    Businesses often begin with an information system implemented on a shoestring budget. Lacking a robust framework, band-aid repairs often get thrown on top of a shaky foundation. As a network grows, reliability and expandability problems can hinder the success of the business. Such poorly designed environments require careful analysis, smart long-term planning, and extensive technical knowledge to evolve to a network architecture able to provide the solid foundation to handle critical business requirements and simplify future expansion.

  • Work with Problem Solvers Rather Than Product Sellers
    Smaller companies need guidance and technical education to negotiate an increasingly complex maze of technology alternatives available for accelerating business success and enhancing productivity. Businesses hardly need a network consultant who is motivated to earn a commission on a specific vendor's products. Network consulting and product sales can lead to a situation where the proposed solution is designed around a profitable technology rather than the genuine requirements of a business. Progent avoids these conflicts by selling just services instead of products. This enables Progent to align IT expertise with the best interests of clients.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, breadth of IT experience, fine tuned support software, and familiarity with corporate IT enable offices to escape the pitfalls of exclusive dependence on smaller consulting organizations, independent freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the front lines of IT service, executing a broad range of technical tasks for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical capability, but also a support engineer with proven approaches for using computer knowledge to repair actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for phone support and on-premises visits per minute. As a result, you are invoiced only for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no initialization charge and requires no monthly commitment for services delivered during normal working hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to allow less critical problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent can focus on offering high-value services where Progent has few competitors. Businesses who utilize trusted independent consultants or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, secure, and efficient.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support firms to provide round-the-clock remote tracking services based on Microsoft System Center Operations Manager. MS Operations Manager allows your computer support to be anticipatory instead of reactive. By anticipating potential issues before they result in lost productivity, network monitoring can keep your information network from stressful and costly service disruptions.
How Does Our Company Begin Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, go to Immediate Online Support.



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    E-Mail Guard is Progent's affordable spam filtering and virus protection service that gives small companies world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-based anti-spam and anti-virus services that ward off email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server vendor, hardware type, or data center location.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that gives the maximum degree of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization techniques that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

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    • Top Security Companies SonicWall VPN
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    Progent's SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build security into your business operations.

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    Progent offers a broad array of cost-effective support services to help your business to install, configure, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote technical support for individual computers or notebooks or help your business to design and carry out a company-wide rollout of new or updated operating system platforms and applications. Progent can also supply consultants and technical workers to help your company to plan for and complete a site relocation or consolidation organized to cause minimal disruption of your productivity.

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    Progent’s Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software quickly and automatically to specified workers, lower software costs and stay compliant by understanding usage profiles, improve Windows protection by improving your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently utilizing the administrative functions built into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and hardware inventory.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.

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    Progent can provide fast online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network using powerful remote diagnostic tools to provide fast and economical analysis and repair of critical network infrastructure problems.

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    Progent offers expertise for security testing software such as Microsoft Baseline Security Analyzer for performing a variety of automatic network testing scans to identify possible security gaps. Progent has broad knowledge of network auditing tools and can help you to understand testing reports and react effectively. Progent can help you build protection into your company operations, configure auditing software, define and deploy a secure network architecture, and suggest procedures to optimize the security of your network. Progent's security consultants are available to assist you to set up a firewall, design safe remote access to email and data, and integrate VPN. Progent's certified security engineers can test the protection of web-based applications and can conduct comprehensive security tests of enterprise-wide security to determine your company's compliance with key industry security standards including FISMA, NIST, and ISO 17799.

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    Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of skill that information security professionals are expected to master. It provides executive management the assurance that those who have earned their CISM certification have the experience and capability to deliver effective security management and support consulting.

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    Progent provides nationwide remote help and troubleshooting services for businesses who operate UNIX or Linux environments or whose information systems feature a mix of UNIX and Microsoft technology. Online technical support provides optimum return for your information technology budget by protecting client productivity and limiting the hours charged for network analysis and repair. Advanced online access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or via a combination of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist you with the most difficult network issues.

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    Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance availability.

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    Progent's ProSight family of managed services are geared to offer organizations who have small internal network support staffs with low-cost access to enterprise-class management platforms and consulting experts. Advantages of the ProSight catalog of managed services include fixed IT maintenance expenses, smart automation of routine administrative tasks, ongoing adoption of the latest technology, graceful migration from older technology to modern solutions, improved fit between computer technology with strategic goals, access to seasoned IT experts, and freeing up management to focus on business issues instead of ever-changing information technology.

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    • Support Services Windows Server 2008 Failover Clustering
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    The server cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and management of clusters that offer improved levels of system dependability, protection, performance, and versatility. New or enhanced features include automated cluster verification, revamped setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum models, minimization of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the advantages of Windows clustering, plan and implement an installation, train your IT personnel to manage your failover clusters, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.

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    Progent's certified SQL Server programmers and database administrators can provide remote expertise to assist organizations of all sizes to build, manage, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any phase of application development in solutions that range from small business or departmental databases to VLDB applications and data warehousing.

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    Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help your organization with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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    High-Availability Data Centers Services

    Progent's Data Center consultants can help you select fault-tolerant data centers that match the specific requirements of your business. High availability co-location sites are particularly appealing to small companies due to of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to create an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for typical small businesses. Progent can help you get all the benefits of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.

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    • Microsoft ISA Server Online Consulting
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    Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your business needs.

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