Immediate Remote Technical Support for Clearwater Florida Computer Systems
Urgent Phone Consulting for Clearwater NetworksFor companies in Clearwater Florida, Progent offers online technical support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to businesses in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-certified network specialists to solve complex networking issues, plus the assistance of CISA and CISSP-certified cybersecurity experts to handle advanced security architecture and diagnostic issues.

Progent's online support engineers offer excellent leverage because they possess the practical background and are equipped with the sophisticated tools required to solve most network issues quickly. Efficient support lowers immediate expenses since solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your office. Your organization saves additionally with indirect costs by reducing or avoiding network outages and related losses stemming from business disruption, disgruntled customers and vendors, idle workers, and distracted executives. Progent's advanced remote consulting experience is particularly important in environments that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's billing policy for remote help is structured to stretch your IT service dollar. Progent bills on a per-minute basis for phone assistance, so you are billed just for the services that you receive. In contrast to typical remote support companies, Progent imposes no initialization fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing do away with situations where speedy. minor repairs manage to end up as major invoices. Progent's skill at dealing with technical issues efficiently means you spends less money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has mastered a set of customized tools and field-tested processes that promote the highest level of efficiency for remote help and repair for computer networks of any size. Progent's Technical Response Center can interface to your system without breaching network security.

Progent's advanced technical support database application includes detailed histories of all support that Progent's customers have received. Progent's team service personnel have access to the details of services provided to every customer by any engineer. This database of trouble tickets and solutions is organized as a conveniently searchable proprietary knowledge base that permits Progent's online technical experts to share their knowledge with the whole team to make sure that the value of Progent's support grows over time. Progent's extensive list of accreditations and working relationships with major industry leaders including Cisco and Microsoft open up additional massive technical knowledge bases and permit fast response from manufacturers' in-house support staff with the result that Progent's online service experts can come up with the most efficient resolutions quickly.

Remote support services available from Progent to clients in Clearwater Florida include:

ProSight Flat-rate IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, fixed-price managed services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's leading enterprises. The ProSight suite of outsourced network management services addresses all key facets of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service. ProSight DPS products manage and track your backup processes and allow non-disruptive backup and fast restoration of critical files, applications, system images, and VMs. ProSight DPS lets your business protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned employees, or software glitches. Managed services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed services are best suited for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information system. In addition to optimizing the protection and functionality of your computer network, Progent's software/firmware update management services allow your in-house IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and enter your password you are asked to verify who you are on a device that only you have and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register multiple validation devices. For more information about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time and in-depth management reporting utilities designed to work with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as spotty support follow-up or endpoints with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating tedious network management processes, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding appliances that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management staff and your Progent consultant so any looming issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your core network devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective AV and backup environment that aligns with your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent offers the skills of world-class remote consulting experts for special information technology projects. Billing charges for ongoing consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these important areas of information technology enables customers to execute major projects economically and on schedule. Progent's special online consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk Call Center service offerings for businesses with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, co-managed Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve challenging problems.

    Progent's Call Center consulting expertise can aid you in building an efficient new Help Desk Call Center or enhancing your existing organization, identifying or modifying Help Desk Call Center software products to meet the particular demands of your corporation, or providing temporary phone support personnel to reinforce your existing Call Center team to deal with demanding scenarios like software transitions, mass upgrades, or installing new applications.

    Progent's Help Desk Call Center team of experienced network professionals gives your computer users in Clearwater Florida quick assistance from an effective technical support resource with extensive experience offering phone support and remote diagnostics for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Help Desk the reputation as a crucial driver of company success, and Progent's goal is to resolve instead of just annotate network issues.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Experts Team can supply online advanced consulting support and education in specific business application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can deliver consulting expertise, programming, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Project, Office Word, and Office Excel. To read more information on Progent's expertise, programming, and training offerings, go to Progent's Business Application Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants can provide world-class online and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center2, extend or tune an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver companies in Clearwater Florida online hybrid network monitoring by providing System Center Operations Manager (SCOM) consulting. Progent can customize SCOM for your environment so that your IT support is proactive and automated. By anticipating potential trouble spots before they expand into full-scale emergencies, system monitoring can avoid inconvenient and expensive network breakdowns. Progent can also utilize network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows environments, or systems based on a combination of platforms.
How Your Clearwater Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote expertise with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Remote Help, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Clearwater Florida, Progent's phone-based computer support specialists can deliver effective and affordable IT help whenever your company has to have it. Over two decades of delivering remote repair services has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to refine remote connectivity technology to fix network problems quickly while eliminating the expense and lost productivity associated with in-person service calls.

Even if your Clearwater company works with a local independent support technician or maintains a full time organization that know how to handle ordinary network problems, Progent's Microsoft and Cisco certified engineers can still provide an easy and seamless virtual extension of your on-site resources for situations when your regular IT support personnel either don't have the availability or the expertise to deal with unexpected network crises or particularly challenging integration problems.

Details of Progent's Online Computer Services for Clearwater Florida
Progent's online support, Internet-based troubleshooting, network security expertise, and system administration services offer companies in Clearwater Florida unparalleled leverage for your IT investment. Whether you need one-time phone help and Internet-based network repair or full-time Help Desk support and network management, Progent's experts can deliver your organization world class IT support while permitting you to eliminate the cost and hassle of running a full-service in-house IT organization. Key features of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of IT background, refined remote support software, and familiarity with corporate IT enable offices to escape the pitfalls of excessive dependence on smaller consulting firms, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

How Does Our Company Start Getting Remote Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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    For custom application creation, Progent can supply software design experts to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Progent can provide the support of RIM BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry technology economically and effectively, doing away with the need for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote support model, provides small and mid-size businesses a cost-effective option for incorporating BlackBerry technology productively into their IT system.

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    Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's affordably priced network service packages, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security and productivity.

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    Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.

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    Progent's Microsoft-certified consultants can assist your company to streamline desktop update and patch deployment by providing expertise with management tools like Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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    Nagios and MRTG are useful, license-free monitoring tools that run under the Linux OS and can be deployed to monitor UNIX environments, Windows networks, or multi-OS environments where the Linux OS and Windows run side by side. Nagios allows system managers to track network services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to track the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's system integration engineers can show you how to use both these utilities to streamline and troubleshoot your computer network.

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    Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as reduced capital expenditures, savings on operational expense, improved management focus, enterprise-class protection, enhanced availability, and regulatory compliance.

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    Progent's Cisco-certified wireless networking experts can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, density, scale, security and manageability needed for transparent connectivity between wireless and wired networks. Progent offers affordable remote and onsite consulting services for both end-of-life and current 802.11ac Aironet access points and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.

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  • Immediate Microsoft System Center Operations Manager Integration Support System Center Operations Manager Network Consulting
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    Citrix offers a powerful family of platforms that deliver advanced manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix virtualization products and show you how to design, test, deploy, optimize, and maintain Citrix virtualization platforms.

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    Progent's certified consultants can provide offsite and on-premises consulting expertise to assist your company to manage, maintain, and troubleshoot computers based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, online connectivity, smartphone and tablet integration, wireless network design, and 24x7 system monitoring and alerts.

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    For advanced project management support, Progent can provide access to senior IT professionals with decades of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.

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    Progent can help you to design, deploy and manage a backupup/restore plan based on MSP360 Backup software to protect your IT resources hosted on any leading public cloud. Progent offers monitoring and management to prevent data loss caused by user mistakes, system glitches, malicious insiders, and external assaults such as ransomware.

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  • Microsoft Exchange and Outlook Small Business Network Consulting Companies Microsoft Outlook installation and Administration
  • Microsoft Experts SQL 2008 Reporting Services Development Companies Microsoft SQL Server 2008 Migration Consultants

    • Firewall Security Security Audit Services
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    Progent offers businesses of any size expert consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a comprehensive security plan and select appropriate technologies from multiple vendors to support your security goals while staying within your spending limits.

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    Progent can assist small and mid-size businesses to configure cybersecurity protection systems and deliver cleanup expertise to support teleworkers.

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    • Coding Amazon MWS
    Amazon MWS programming Programming Companies

    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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    Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Progent is among the most qualified information technology support firms for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full advantages of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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    • CIO Consulting Services
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    Progent can provide small companies with an information management professional who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they align better with your business objectives. Your business can develop and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.

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    • Microsoft Exchange Server 2010 Upgrade Consultant Services
    Exchange 2007 to Exchange 2010 Upgrade Engineers

    Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project planning, specification of new software and equipment needed, suggested vendor sourcing, system verification at client location or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for customer's support staff and end users.

  • Setup and Support ProSight ECHO Hybrid Cloud Data Backup Services ProSight DPS ECHO Backup and Recovery Services Remote Support Services
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    • Windows 2012 R2 IT Services
    Windows Server 2012R2 Active Directory Technology Professional

    Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and test a DR/BC plan.

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    Small Business Server Premium Add-on IT Consultants

    Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server requires a computer support expert with hands-on background designing and building seamless, comprehensive business technology environments. Progent's SBS Server consultants have an average of over a decade of background supporting business networks based on Microsoft platforms. This expertise ensures you success in deploying, managing, and maintaining IT solutions that include the SBS Server package of servers and applications.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.

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    • Meraki WiFi 6 Access Point Support
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    Progent's Meraki Wi-Fi access point experts provide online and onsite support services to help businesses of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or computing device.

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    Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and IIS.

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  • Word Online Support Microsoft CRM Network Consulting
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