Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business data. Progent offers Cleveland, Ohio companies the expertise of BlackBerry-qualified consultants who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a current mobile solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations of any size, successful deployment and support of BlackBerry solutions has become more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like schedules, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-aware software through Microsoft Office Communications Server and Lync Server 2010 support.
Progent's BlackBerry-qualified consultants can help you design, implement, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition assist your business to troubleshoot a wide array of problems associated with synchronization, handset recognition, email consistency, web browsing, wireless connectivity, IM, desktop application configuration, and Desktop Redirector.
As a leader in providing countrywide remote support for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support costs at a minimum and, by solving problems promptly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to define and implement appropriate security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent for Help from a BlackBerry-Qualified Expert
In order to contact Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.