Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for achieving mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent offers Cleveland, Ohio companies support from BlackBerry-certified professionals who can help businesses to manage existing BlackBerry environments or migrate efficiently to a current mobile solution.
As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and support of BlackBerry solutions has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external support firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server gives companies a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like schedules, address books, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-aware software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you design, deploy, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
Professional RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt technical help to businesses in the Cleveland area or anywhere in the state of Ohio. Progent's experienced remote technical support team has helped businesses resolve network issues and cut IT service expenses in every state in the U.S. and established a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online assistance for a wide selection of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote support for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by handling problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system design, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and physical components meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Call or Email Progent for Help from a BlackBerry-Certified Professional
To contact Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.