Wireless Solutions
Cleveland, Ohio Consulting for BlackBerry Smartphones
Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent access to messaging, scheduling, web applications, and other vital business information. Progent can provide Cleveland, Ohio companies support from BlackBerry-premier experts who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone solution.
As the complexity of small company networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the standard for companies of any size, effective integration and support of BlackBerry solutions has become increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | Canton Executive Suites, 200 6th Street NW Canton, OH 44702 |
234-285-6100 | Akron Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
716-442-2400 | Buffalo Network Support Services |
| Cleveland | 2460 Fairmount Blvd, #202 Cleveland Heights, OH 44106 |
440-596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 |
614-826-7776 | Columbus Network Support Services |
| Dayton | 4031 Colonel Glen Hwy, at Signal Hill Beavercreek, OH 45431 |
937-519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 |
248-233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 |
260-264-4700 | Fort Wayne Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 |
412-387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 |
248-233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 |
419-930-5536 | Toledo Network Support Services |
Consulting Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted during transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide selection of vital administrative tasks ranging from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Update BlackBerry device software wirelessly
- Manage client configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Install and support BES Server's fault-tolerant architecture based on virtual servers
- Install BlackBerry devices wirelessly
- Establish specialized administration roles
- Automatically track and report on the overall health of your solution
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements assessment, system architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry consultant can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to contact Progent about professional assistance for BlackBerry wireless solutions, phone
An index of content::
Consulting Cisco VoIP Phones and Contact Center
Biggest Remote Support Services 7800 Series IP Phone
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST systems for survivability.
Windows Server 2012 Failover Cluster Troubleshooting
Microsoft Windows Server 2012 Clusters Integration Support
Progent's Microsoft-certified failover clustering consultants can help businesses to assess the advantages of adopting Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to automate the administration of failover clusters.
Citrix XenDesktop virtual desktops Network Consulting
Citrix OpenCloud Access Technology Consulting
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to plan a XenDesktop solution that improves the strategic impact of your IT system; configure XenDesktop software with your servers, end-user devices, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.
Microsoft T-SQL Reports
Development Companies MS SQL Server
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of enterprise-class applications that can provide your company a critical competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Wi-Fi VoIP phone integration Engineer
wireless IP phones and Cisco Unified Communications Manager Integration Support
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
64-bit Migration Consultant
Urgent 64-bit Server Specialist
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications which you intend to keep plus the new 64-bit editions of software you wish to run.
24/7 Online Troubleshooting Citrix OpenCloud Access
Citrix XenDesktop virtual desktops Online Consulting
Citrix has developed a comprehensive family of products that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business benefits of Citrix technology and can help you design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Networking Services Microsoft Exchange Migration
Microsoft Exchange 2003 Online Help
Progent's Microsoft-certified consultants have more than a decade of experience providing email solutions for customers that range from small businesses to global enterprises. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting services can help you in designing and implementing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides support for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you integrate Microsoft Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Dynamics GP Web Services Technology Professional
Dynamics GP Web Services Services
Progent's expert solution designers and software developers can assist your business to build customizations to Microsoft GP that support the special requirement of your business without losing the advantages of seamless Windows integration. Progent can also offer help with a range of software development tools that can be used to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Windows Hyper-V 2016 Management Integration Services
Hyper-V 2016 Security and Compliance Support and Integration
Hyper-V 2016 utilizes key features initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration strategy, educate your IT management and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Technology Professional Microsoft AD
Microsoft Active Directory Specialist
Windows Active Directory requires significant field experience to configure efficiently across a large corporation. Progent’s Microsoft Premier engineers are experienced in planning, deploying, and maintaining sophisticated Microsoft Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in online Active Directory systems, and fixing unsuccessful installations of AD and AD-associated applications.
At Home Workers Troubleshooting
Telecommuter Integration On-site Support
Progent has two decades of experience assisting small and medium-size organizations to design, install, optimize, manage, and debug computer networks that support telecommuters.
Microsoft Office System IT Consultants
Network Assessments Microsoft
Progent’s computer outsourcing support offerings for small businesses feature designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn IT problems, and producing a comprehensive security plan. Progent can help you enhance network availability and performance via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project assistance for major upgrades and can help with requirements assessment, product identification, BOM production, sourcing selection, purchasing logistics, and complete documentation. Progent’s computer outsourcing service also features education for office productivity products such as Microsoft Office XP.
Colo On-site Support
Technical Support Services Colo
Progent’s data center IT services are intended for businesses with hardware housed at IDCs or data center colocation hosting facilities and requiring on-demand on-premises help at the colo site plus remote support from Microsoft and Cisco Premier experts. Progent provides a full array of data center and data center and colocation consulting services such as system architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and communications infrastructure, design and installation of zero-downtime systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and planning high-availability server clustering systems.
Security Penetration Testing Security Certification
24x7 Security Penetration Testing Firewall Audit
Stealth penetration testing is an important component of any overall network security plan. Progent’s security experts can run thorough penetration checks without the awareness of your organization's in-house IT resources. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log analysis are correctly set up and actively observed.
Call Center Management Services Consultant
Support Desk Outsourcing Services Consultant Services
Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Dynamics GP/Great Plains Features Online Support Services
Dynamics GP Software IT Consulting
Dynamics GP 2010 accounting software is a comprehensive business management platform that integrates data and operations across your business, interfaces easily with other applications, and connects workers, clients and suppliers regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a reliable, secure server and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
CCDP Certified IP PBX Technical Support Services
Technical Support Services IP PSTN
Progent's Cisco-certified SIP integration consultants can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide cost-effective online or on-premises expertise to help you to migrate efficiently to a modern unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
ProSight Remote Infrastructure Monitoring Online Technical Support
IP Address Management Support and Help
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require critical software patches, or resolving performance issues.
24-7 Specialists Database
Configuration Database Programming
Progent's Microsoft-certified database application developers offer businesses of any size online DBA and programming services for popular RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and integration, database architecture and programming, management services, replication strategies, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and training.
24 Hour Help and Support Cisco VoIP Phones and Presence
Video Conferencing Onsite Technical Support
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Consultancy Wireless Security
Microsoft and Cisco Wireless Security Services
Progent provides consulting for security auditing products including LANguard from GFI for performing a set of automatic system testing scans to identify potential security gaps. Progent has extensive knowledge of network auditing tools and can help you to understand audit reports and react effectively. Progent can help you design security into your company operations, configure auditing applications, define and deploy a secure system environment, and recommend procedures to maximize the security of your IT system. Progent's security consultants are able to show you how to configure a firewall, design safe remote access to email and business applications, and integrate VPN. Progent's accredited security experts can also validate the protection of web applications and can provide comprehensive security tests of enterprise-wide security to validate your organization's compliance with key international security standards such as FISMA, PCI, and ISO 17799.
Small Business On-site IT Support
Small Business Networking Firm
For small companies interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
IT Consulting Small Business WAP371
IT Consultant Small Business 300 AP
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
ProSight DPS Backup and Recovery Services Consult
Help and Support ProSight DPS Backup and Recovery Services
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Consulting Services Project Management
Project Planning Specialist
For enterprise project management support, Progent offers access to senior information technology professionals with years of experience in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients adhere to best practices to make sure development or deployment projects are successfully completed on time and on budget.
Microsoft Exchange 2003 Help and Support
Biggest Technical Support Services Exchange 2003 Upgrade
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
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