Wireless Expertise
Cleveland, Ohio Consulting and Tech Support for BlackBerry
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular products for achieving location-independent access to email, scheduling, web programs, and other critical business data. Progent offers Cleveland, Ohio businesses the expertise of BlackBerry-premier consultants who can assist companies to manage their BlackBerry deployments or migrate smoothly to a more popular mobile solution.
As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an economical solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and safely.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 |
234-285-6100 | Akron Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
716-442-2400 | Buffalo Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 |
440-596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 |
614-826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 |
937-519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 |
248-233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 |
260-264-4700 | Fort Wayne Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 |
412-387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 |
248-233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 |
419-930-5536 | Toledo Network Support Services |
Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry smartphones, providing a centralized solution for handling critical tasks like device deployment, updates, and retirement while also offering a solid foundation for data protection and high availability. BlackBerry BES Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.
BES Server features a variety of data protection capabilities starting with automatic encryption of information sent between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BES Server also permits excellent versatility in selecting levels of protection to match the specific needs of your company's network. Progent's BlackBerry authorized engineers can help your company to choose advanced security functions and enable them remotely. Samples of these wirelessly configurable security settings are:
- Disable a BlackBerry smartphone
- Wipe data from a lost smartphone
- Lock out Bluetooth
- Enable internal protection against malware
BlackBerry BES Server also provides flexibility in determining how to prevent BlackBerry users from installing or executing unsafe or prohibited code. Progent can assist you to choose blocking processes such as:
- Specify precisely which applications are allowed on the device
- Prevent third-party software from using non-volatile storage on the device
- Select what functions external software can use on the BlackBerry smartphone
- Restrict the kinds of access third-party applications running on the BlackBerry smartphone can initialize
- Block all external programs from being loaded or run on the device
Progent's Remote BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Cleveland, Ohio who require quick and economical help from an authorized BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support team who have provided IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)
Online support eliminates travel expense and enables specialists to resolve technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer expert help in fields such as fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management model and equipment match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry consultant can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless technology, phone
An index of content::
Microsoft Certified SQL Server Cluster Professional
Specialist Fault Tolerant Inter-Office Connection
Progent’s high availability network experts provide non-stop computing consulting, disaster recovery services, network load balancing, 24x7 interoffice access, high-availability Internet connection design, high-availability data center consulting, and other 24x7 operations support to show your company create a 24x7 environment for strategic applications. Progent has the knowledge and experience to develop economical, non-stop networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Neoteris Firewall Configuration
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For small and midsize organizations, network security and information assurance and compliance can be too complex to stay ahead of yet too dangerous to ignore. The world's largest institutions have been breached, and the leading cloud service providers have on occasion been taken down. It looks like there's no place to hide. Progent has made it affordable for small and midsize companies to implement vital security tasks successfully by providing the advantage of billable time to the closest minute with no minimum charge for online help. This means you have access to a seasoned computer consultant to deliver precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.
Consultants Infor SyteLine CloudSuite CPQ
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Microsoft Experts Data Protection Manager 2016 Protection Groups Computer Consulting
DPM 2016 On-site Support
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Windows Server 2016 Cloud Witness Specialist
Microsoft Certified Windows Server 2016 Security and Compliance Computer Consultant
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Computer Setup Cisco Security
Top Cisco Management Software Recovery
Progent's Cisco CCIE network infrastructure experts can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software support.
CCIE Certified ASA with Firepower Consulting Services
IT Services Cisco Firesight Management
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern security features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Online Support Hybrid Configuration Wizard
Network Engineer Outlook autodiscover
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and within budget.
Azure Stack integration Consultants
24-Hour Azure hybrid cloud integration Consulting
Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Linux RedHat Remote Consultant Services
Best Engineers Linux RedHat Phone-based
Progent offers nationwide urgent help and consulting services for businesses that operate networks powered by versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help provides maximum return for your information technology dollar by extending user efficiency and limiting the time billed for network repair services. Sophisticated online access utilities and experienced technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security specialists to help with the most difficult system problems.
Private Cloud Virtual Datacenter Hosting Consultant
Specialist Private Cloud Integration
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that delivers the highest level of availability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built upon mature virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Engineer Cybersecurity Audit
Immediate CISA Certified Security Audit Consult
The Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an extensive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier network security audit consultant trained to assist companies in the areas of information systems audit process, IT enforcement, network assets and architecture ROI, IT service delivery, safeguarding of data assets, and disaster recovery planning.
Office Excel 2013 Specialist
Microsoft Expert Excel Power BI Reports
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online services to help you to plan, program, test, deploy, manage, and debug applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent can provide as-needed help to clients who need a fast fix to a stubborn problem related to Excel and Progent can also provide full project management support for upgrading or developing line-of-business applications built on Excel. Progent's affordable webinar training classes for Excel can be customized to address the needs of individual users or groups.
Skype for Business Back End Server Consultancy
Skype for Business Chat Consulting
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network calling. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to help you to maintain and troubleshoot your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Help and Support MSCRM
Customer Relationship Management Online Troubleshooting
Microsoft CRM helps small businesses build positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share information to help improve sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Engineer Extended Call Center
Top Ranked Extended Helpdesk Onsite Technical Support
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount off Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
ProSight Virtual Machine Hosting Professionals
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Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in a solution that gives the maximum degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and network management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Project Server 2010 Integration Support
Microsoft Project Server Engineer
Progent's Microsoft consultants can provide advanced support in implementing, operating and troubleshooting all versions of Project Server and can provide a wide variety of affordable online consulting services based on industry best practices to help businesses of any size to get all the benefits of this powerful platform. Services available from Progent include system planning, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
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