Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular solutions for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Cleveland, Ohio companies the services of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry technology has become more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often resort to external support firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, provides small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and thoroughly.
Cleveland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cleveland Metro Area.
Progent locations in the Cleveland Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry devices, providing a centralized platform for handling key tasks such as device deployment, updates, and retirement and also offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server includes a variety of security capabilities starting with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent flexibility in adjusting levels of security to match the specific needs of your company's network. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and enable them wirelessly. Samples of these wirelessly selectable security settings include:
- Lock down a device
- Erase data from a missing device
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BES Server also provides flexibility in selecting ways to keep users from loading or running unsecure or unauthorized programs. Progent can assist you to choose protective techniques such as:
- Specify exactly what applications are permitted on the device
- Block external software from using persistent storage on the smartphone
- Select which functions external programs can use on the smartphone
- Restrict the kinds of connections external programs running on the device can initialize
- Block all external applications from being loaded or executed on the smartphone
Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For businesses in Cleveland, Ohio who need fast and economical help from a certified RIM BlackBerry support professional, Progent offers efficient remote help from a veteran network support staff who have delivered network solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel costs and allows consultants to solve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert help in fields such as resolving synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of problems concerning synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online support for small company networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs low and, by handling problems promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs assessment, solution architecture, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to determine which administration model and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.