Mobile Consulting Services
Cleveland, Ohio Consulting and Tech Support for RIM BlackBerry
Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Cleveland, Ohio companies the expertise of BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or transition efficiently to a current mobile solution.
As the sophistication of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses a budget-friendly alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 United States |
(412) 387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
| Toronto | 250 Yonge St Toronto, ON M5B 2L7 Canada |
+1 647 317 9100 | Toronto Network Support Services |
Technical Support for BlackBerry BES Server
RIM's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during transit to ensure maximum security. BES Server also simplifies a wide variety of key management tasks ranging from smartphone setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry smartphone software wirelessly
- Control user configurations with BlackBerry's extensive library of policies
Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry BES Server to perform key tasks not supported by the entry-level BES Server Express. These tasks include:
- Configure and support BES Server's high-availability infrastructure using VMware
- Install BlackBerry smartphones wirelessly
- Establish custom administration roles
- Automatically track and report on the health of your BlackBerry solution
Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Cleveland, Ohio who want quick and affordable help from an authorized RIM BlackBerry consultant, Progent delivers efficient online help from a veteran network support team who have delivered network solutions to organizations in each state in the country. (See Progent's client testimonials.)
Online support eliminates travel costs and allows consultants to fix technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer expert help in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support costs low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to define and install sensible security configurations.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about engineering expertise for BlackBerry wireless technology, call
An index of content::
Amazon AWS instances Development
Amazon EC2 migration Developer
Progent can provide affordable online support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to resolve technical roadblocks or Progent can provide project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Live Online Microsoft Office Train
Online Office Word Training Small Business Computer Consulting Firms
Progent's virtual classroom webinars offer small companies the affordability, convenience, and versatility of online seminars and the effective pedagogic methods of expert instructors who utilize sophisticated collaboration software to simulate live, participatory classrooms. Progent can provide remote training for popular desktop software including elements of Microsoft Office such as Office Excel, Word, Access, and Visio: Dynamics accounting and management reporting products including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Office Word and Access Engineer
Office Word troubleshooting Consultant
Progent's certified Office Word and Microsoft 365 Word experts offer a wide range of economical remote consulting services to assist you to manage your existing Microsoft Office Word environment or assist you to migrate to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various releases of Office Word, integrating Word with different Office applications like Office Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training sessions customized for individuals or groups.
Windows 2019 Hyper-V IT Consultants
Windows Server 2019 PowerShell Onsite Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Wi-Fi Site Survey Technology Consulting
Online Wireless Site Survey Support Services
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi network customized for your environment, providing your business a wireless solution that has the coverage, speed, capacity, QoS, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
CRISC Security Tech Services
CRISC Certified Risk and Information Systems Control Consultant Services
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.
Security Company Stealth Penetration Testing
Penetration Testing Network Consulting
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security professionals can run thorough intrusion checks without the knowledge of your company's internal IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and consistently observed.
Windows 2000 Server Troubleshooting
Microsoft Windows 2000 Online Consulting
Progent's certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and support services include network design, deployment, documentation, local and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
SCCM Primary Site Professionals
SCCM Azure Integration Consultant
Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Microsoft ISA Server 2006 IT Services
ISA 2006 Firewall Consultant
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while enabling enhanced efficiency by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can help you plan, install, configure, and support ISA Server 2006 on your network so your company achieves a highly functional and economical combination of protection, productivity, and performance.
Administration Small Office
Small Business Network Repair Service
Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a wide range of technologies and can deliver that assistance online anywhere in the U.S. or onsite in major cities throughout the country and anywhere in . Progent provides remote support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network problems, plus the support of CISA and CISM-accredited security engineers to assist with complex security design and troubleshooting. Progent has delivered remote network support to businesses in every state in the United States.
IT Consulting System Center 2016 and Intune
SCOM 2016 Support
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier network support professionals. With Progent's economically priced IT support programs, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small company information systems world-class reliability, protection, and productivity.
Microsoft Teams and Cisco Unified Communications Professional
Top Rated Microsoft Teams with Exchange Online Consultant Services
Progent can assist your business to plan a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
BlackBerry Smartphone Support Outsourcing
Blackberry Consultant Services
Progent offers the services of RIM BlackBerry-certified consultants who can assist small companies to plan, administer, and repair BlackBerry technology affordably and successfully, eliminating the need for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, offers small businesses a cost-effective option for incorporating BlackBerry technology seamlessly into their information system.
Remote Troubleshooting Ekahau Wi-Fi RF Spectrum Analysis
Ekahau Analyzer Wi-Fi Network Troubleshooting Technology Consulting
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Top Ranked Onsite Technical Support ProSight ESP Endpoint Protection Services
Services ProSight VM Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.
Dynamics 365 Business Central Application Consultants
Award Winning Microsoft Dynamics NAV Integration
Progent can provide remote and onsite configuration, upgrade, programming, reporting for Microsoft Dynamics Business Central/Navision.
wireless IP phone integration Onsite Technical Support
wireless VoIP phone and Aironet APs Consultant
Progent's Cisco Wi-Fi VoIP phone configuration consultants can provide remote and onsite assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Microsoft CRM Consulting
Expert Microsoft Certified CRM Technology Consulting Services
Microsoft CRM helps small companies nurture positive customer relationships. Built-in Sales and Customer Service modules allow employees to share information to help improve sales success and deliver steady, effective customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer service databases.
Spam Filtering Computer Help
Service Provider Microsoft Exchange 2007
Progent's Microsoft-certified consultants average over 10 years of experience providing messaging support for companies ranging from small businesses to global corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email environments, and implement off-site and wireless email connectivity. Progent's Exchange support services can assist you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients running Office Outlook and can show you how to configure Outlook Web App (OWA) for all major browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
24x7 Network Consulting Exchange 2019 Mailbox Migration
Exchange 2019 Upgrade Configuration
Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
ProSight Remote Infrastructure Monitoring Specialists
Automatic Network Topology Mapping Online Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are always current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or isolating performance problems.
Technology Professional Exchange Server Migration
Microsoft Exchange Server 2010 Upgrade Consultancy
Progent's Microsoft-certified consultants can provide affordable online and on-premises support to carry out your migration to Exchange Server 2010, generate extensive documentation of your upgraded messaging system, educate your IT staff and users to get them ramped up quickly on Exchange 2010, and provide continuing management consulting and technical support. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
IT Co-sourcing White Paper
Whitepaper IT Co-sourcing
Progent's IT outsourcing packages provide economical computer consulting for mid-size companies. Whether it involves planning network infrastructure, creating an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT service budgets to grow in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system architecture for your vital Windows-powered business software such as Windows 2008, Microsoft Exchange Server, and SQL Server.
Cisco Network Management Migrations
CCIE Certified Network Management IT Outsourcing Companies
Progent's Cisco-Premier network management consultants can assist you to run Cisco's management tools alongside a variety of specialized third-party products to build a comprehensive network management strategy in order to keep your network operating reliably, fully utilize limited resources, guard your data, revive quickly from hardware breakdown or deliberate assaults, and enable you to add or repurpose valuable resources intelligently and affordably as your business evolves.
Database Development Engineers
Database Applications Consult
Progent's certified database application developers offer businesses of any size online DBA and programming services for leading database products such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include software installation and configuration, database architecture and programming, administration services, synchronization solutions, capacity planning, performance tuning, migration, security and compliance, backup/restore options, problem solving, and training.
Select Topic: