Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business information. Progent can provide Cleveland, Ohio businesses the expertise of BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of RIM BlackBerry technology has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
Canada
+1 647 317 9100 Toronto Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry BES Server offers businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications like calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have push-based access to Exchange messages and to instant messaging-aware applications through Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to design, deploy, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Cleveland, Ohio who need quick and affordable access to a certified BlackBerry support expert, Progent provides effective online assistance from a seasoned network support staff who have delivered IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve problems rapidly, so you reduce lost productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide expert help in areas such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs low and, by resolving problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, system design, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent for Support from a BlackBerry-Qualified Professional
If you wish to ask Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    The server cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to simplify the installation, setup, and management of server clusters that offer improved levels of network dependability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, easier configuration and installation, improved cluster management, new cluster architecture for increased uptime, better protection and quorum models, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can assist you assess the business benefits of failover clusters, design and implement an installation, train your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and create and test a workplace recovery plan.

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