Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most successful products for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business data. Progent can provide Cleveland, Ohio companies the services of BlackBerry-premier experts who can assist businesses to manage their BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses of any size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
+1 647 317 9100 Toronto Network Support Services

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange messages as well as to IM-enabled applications through Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can show you how to plan, configure, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide prompt technical help to businesses in the Cleveland region or anywhere in Ohio. Progent's seasoned remote consulting experts have helped IT organizations solve network issues and cut support costs in every state in the country and established a large following of satisfied customers. (See Progent's client testimonials.)

Progent can provide remote assistance for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can also help you to troubleshoot a wide range of problems concerning synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

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  • Largest SharePoint Foundation Support
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    Progent's Microsoft engineers can provide cost-effective online technical support and programming services to assist your business to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites able to function as portals, extranets, document and media management applications, wikis, data warehouses, business information systems, enterprise-wide search engines, workflows, and other utilities to support and improve collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

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  • Ryuk ransomware protection and cleanup Consulting
    Largest ProSight ASM Endpoint Ransomware Monitoring Consulting

    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning technology to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks.

  • Specialist Microsoft Windows Small Business Server 2008 24/7/365 Microsoft Certified Consultancy MS Windows Small Business Server 2008
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    Best Cisco and Microsoft Nationwide Remote Small Business Computer Consulting Services

    Progentís National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support professionals offer telephone help and online direct computer connection to isolate and repair network problems quickly and economically. The scope of technical expertise available from Progent's staff of country-wide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.

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  • Dynamics GP Crystal Reports Integration Services
    Expert Microsoft Certified Dynamics GP Management Reporter Consult

    Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to track all business processes, revenues and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that allow you to understand your business more thoroughly, converting uncooked data into useful business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and eCommerce applications that integrate transparently with Dynamics GP.

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  • Consultant Services WannaCry ransomware recovery
    24x7x365 Hermes ransomware recovery Technology Professional

    Progent's proven ransomware recovery experts can assist your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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  • Top SPA300 Series IP Phone Integration Cisco VoIP Phones and CUCM Remote Technical Support

  • Microsoft Windows Computer Service Companies
    24/7 Integration Specialist Microsoft Office System

    Progentís IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or creating a web-based business solution, outsourcing your network technical services can reduce costs and minimize risks, allowing network service budgets to increase in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust system architecture for your vital applications based on Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.

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  • Upgrade Consulting Sun Solaris Top Rated Solaris Migration Consultants
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  • Windows 2016 Online Troubleshooting Support Outsourcing Windows Server 2008
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  • Windows Server 2003 Professional Emergency Windows 2003 Server Specialist
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  • Xen Hypervisor On-site Support Citrix XenServer Engineer

  • Troubleshooting Offsite Workers IP Voice
    Teleworker IP Voice Integration Support

    Progent can help small and medium-size organizations to deploy IP voice solutions to give their teleworkers the benefit of virtual access to the company phone infrastructure.

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  • Meraki Switch Topology On-site Technical Support
    Urgent Outsourcing Meraki MS 300 Series Switch

    Cisco's Meraki line of access and aggregation switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to assist you to design and implement an efficient network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and validate a disaster preparedness plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking solution.

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