Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business data. Progent can provide Cleveland, Ohio companies the services of BlackBerry-premier experts who can assist businesses to manage their BlackBerry environments or transition efficiently to a more popular smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses of any size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
Progent locations in Cleveland region
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||534 Delaware Ave
Buffalo, NY 14202
||Buffalo Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||535 Griswold St
Detroit, MI 48226
||Detroit Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
||606 Liberty Ave
Pittsburgh, PA 15222
||Pittsburgh Network Support Services
||19785 W 12 Mile Rd
Southfield, MI 48076
||Southfield Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
||250 Yonge St
Toronto, ON M5B 2L7
|+1 647 317 9100
||Toronto Network Support Services
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange messages as well as to IM-enabled applications through Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to plan, configure, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide prompt technical help to businesses in the Cleveland region or anywhere in Ohio. Progent's seasoned remote consulting experts have helped IT organizations solve network issues and cut support costs in every state in the country and established a large following of satisfied customers. (See Progent's client testimonials.)
Progent can provide remote assistance for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can also help you to troubleshoot a wide range of problems concerning synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online technical assistance for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.