Mobile Solutions
Cleveland, Ohio Integration Services for RIM BlackBerry
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful products for maintaining location-independent access to messaging, scheduling, web-based programs, and other vital business data. Progent offers Cleveland, Ohio companies the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the complexity of small company IT technology has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their IT network.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 United States |
(412) 387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
| Toronto | 250 Yonge St Toronto, ON M5B 2L7 Canada |
+1 647 317 9100 | Toronto Network Support Services |
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling critical jobs such as smartphone installation, updates, and retirement and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry handsets and allows remote synchronization.
BlackBerry BES Server features a variety of security options starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of security to meet the specific requirements of your mobile environment. Progent's BlackBerry authorized engineers can assist you to select powerful security features and enable them remotely. Examples of these wirelessly selectable security settings are:
- Lock down a device
- Wipe data from a lost or stolen smartphone
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BES Server also offers versatility in selecting ways to keep mobile users from installing or executing unsafe or prohibited code. Progent can help you to choose blocking processes such as:
- List exactly what applications are permitted on the device
- Prevent third-party applications from allocating persistent memory on the BlackBerry smartphone
- Select which functions third-party applications can access on the device
- Restrict the types of access external software running on the BlackBerry device can initialize
- Prevent all third-party applications from being installed or run on the device
Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Cleveland, Ohio who want quick and affordable help from a qualified BlackBerry support professional, Progent delivers efficient online help from a veteran support team who have provided IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)
Remote support avoids travel costs and allows consultants to fix problems rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide expert help in fields such as fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, solution design, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management approach and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Assistance from a BlackBerry-Certified Expert
To contact Progent about engineering expertise for BlackBerry mobile wireless solutions, phone
An index of content::
Information Technology Consulting Failover Clustering Windows 2012
24/7 Online Help Windows Server 2012 Cluster Management
Progent's certified failover clustering consultants can help you to evaluate the benefits of deploying Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of failover clusters.
Online Support Temporary Help Desk Call Center Staffing
Cisco and Microsoft Certified Experts Short Term IT Staffing Services Online Technical Support
Progent's short-term IT staffing services enable businesses to respond to the need for network support personnel without dealing with the expense and delays that come with identifying and recruiting reliable technical workers and without adding to your full-time workforce.
Windows Server 2022 Storage bus cache Support Services
Windows Server 2022 Encrypted Networks Engineer
Progent's certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Professional Remote Workforce Video Conferencing
Best Technical Support Services Teleworker Video Conferencing
Progent can assist small and mid-size companies to implement and troubleshoot conferencing applications to enable their teleworkers to collaborate effectively with fellow workers and customers.
Windows 2003 Server Remote Support Services
Integration Microsoft Windows 2003
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Redhat Linux Consult
Colbolt Linux Consulting
Progent's Linux support experts provide small businesses and developers assistance with managing and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
24-Hour Consulting for Service Firms Outsourcing
Specialists Consulting Support for Network Service Firms
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting engineers under your own brand as a transparent extension of your network services staff.
Custom Software Development Firm
24-7 Custom Excel Coding
For custom program development, Progent can provide software design experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Top Apple Mac Backup Specialists
Engineer Backup
Progent can provide economical online support from engineers skilled in a wide range of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent offers help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to deploy, enhance, or troubleshoot backup/restore solutions for a range of architectures including on-premises, edge to datacenter, cloud-based, or hybrid.
Check Point Firewalls Security Services
Check Point 15000 Firewalls Cybersecurity Consultancies
Progent's Check Point firewall consultants can show you how to plan, integrate, and manage firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
CentOS Linux Network Engineer
Gentoo Linux Consultant Services
If your company is developing Linux-based applications on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant hassle of managing your business network. By using smart network monitoring and by providing online and on-site assistance when your company needs it, Progent represents an economical solution for managing an information system that provides high availability, security, and efficiency. Progent's Linux developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and on-premises support and repair, network monitoring, and Contact Center services.
Email Virus Fingerprint Consult
ProSight Spam Filtering Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and world-class protection for all your email traffic. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Professional NetApp MetroCluster Troubleshooting
Specialists NetApp MetroCluster
Progent offers enterprise clients the help of a certified NetApp consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN environments efficiently following best practices.
Microsoft Exchange Server 2016 Migration Troubleshooting
Microsoft Exchange Server 2016 Upgrade Planning Remote Support
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Consulting Services Microsoft Exchange 2007
Remote Technical Support Exchange 2007 Edge Server
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Virtual Service Desk Cost Savings Online Consulting
Shared Helpdesk Economics On-site Support
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to reduce costs and enhance productivity.
Wireless Integration Example Application
Proxim Tsunami Wireless Case Study
Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better performance and reliability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
Professionals Remote Network Support
Microsoft Certified Partner Engineer Remote Computer Support
For mid-size businesses looking for network support, Progent offers an array of options including on-site help, on-line support, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, business relocation services, application programming, and professional consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person support for fixing technical issues rapidly and economically.
Urgent Non-stop Network Online Support
24 Hour Disaster Recovery Network Consultants
Progent's fault tolerant system consultants provide reliability consulting, disaster recovery planning, network load balancing, 24x7 interoffice access, fault-tolerant Internet architecture design, fault-tolerant data center consulting, and other non-stop networking support to help your company design a non-stop network for strategic applications. Progent possesses the experience to develop affordable, 24x7 networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-site network with a completely redundant Internet connection and efficient network load balancing.
Shared Call Center Network Consultant
Support Supplemental Helpdesk
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Online Technical Support Windows Server 2022 PowerShell
Computer Consultant Windows Server 2022 High Availability
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Windows 2000 Network Engineer
Windows 2000 Specialist
Progent's certified Windows 2000 Server experts offer network support and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and troubleshooting offerings include system design, deployment, documentation, local and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft Azure hybrid cloud solutions Engineers
Microsoft Experts Azure and iPhone integration Consulting
Progent can assist you with every aspect of Azure cloud integration such as requirements analysis, readiness evaluation, system design, pilot testing, deployment, automated administration, performance optimization, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.
LockBit ransomware recovery Consultants
Egregor ransomware recovery Consult
Progent's seasoned ransomware recovery experts can help you to restore a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Montana Consulting Service
Computer Service Nationwide Remote
Progent's Technical Response Center (TRC) offers affordable nationwide extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer extended hours phone help and online secure network access to isolate and resolve network problems quickly and economically.
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