Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful products for achieving mobile access to email, scheduling, web programs, and other critical business information. Progent can provide Cleveland, Ohio businesses the expertise of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the complexity of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often resort to outside support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Cleveland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cleveland Metro Area.

Cleveland Onsite IT Consulting
Progent locations in the Cleveland Metro Area

City Street Address Contact Information
Cleveland 2460 Fairmount Blvd
#202
Cleveland Heights, Ohio 44106
Sales Phone: 440-596-5997

Link: Cleveland Network Support Services

Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, offering a single solution for handling critical jobs like device deployment, updates, and retirement and providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server features a wealth of data protection capabilities starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in selecting levels of security to match the special needs of your environment. Progent's BlackBerry certified consultants can assist you to select powerful security functions and activate them remotely. Examples of these over-the-air configurable security features include:

  • Lock down a BlackBerry smartphone
  • Erase data from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting how to keep BlackBerry users from loading or executing unsecure or unauthorized software. Progent can help you to select protective techniques such as:

  • Specify precisely which applications are allowed on the device
  • Block third-party programs from allocating persistent memory on the smartphone
  • Select which functions third-party applications can access on the BlackBerry smartphone
  • Restrict the kinds of access external applications running on the BlackBerry device can initialize
  • Block all external software from being installed or run on the BlackBerry device

Progent's Online BlackBerry-certified Support is Quick and Affordable
For companies in Cleveland, Ohio who require quick and affordable help from an authorized BlackBerry support professional, Progent delivers effective online assistance from a seasoned support team who have delivered IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers resolve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional support in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry BES Server, help you to decide which administration model and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software editions, processors and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry expert can help your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
To contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.