Cisco Certified Remote and Onsite Network Consulting Services
Cleveland Enterprise and Small Business IT Network Systems
For companies of any size in Cleveland Ohio, Progent can provide convenient, fast, and economical contact with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level network engineers who earn this prestigious certification by completing strenuous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network deployment, repair, and configuration. Progent’s CCIEs work closely with Cisco's in-house engineers in analyzing problems with Cisco IOS or NX-OS software and developing workarounds or receiving software patches to correct problems. A Cisco certified CCIE knows how to isolate the origin of network difficulties whether from hardware or software.
Progent can provide affordable online access to a CCIE specialist so that your company has the opportunity to obtain high-level help for complicated network issues that are impacting business productivity but are outside the scope of your local network support organization. Progent's CCIE-Certified consultants can examine your network via state-of-the-art remote connectivity tools that allow them to provide fast and low-cost diagnosis and resolution of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national Internet providers, and so their services are not easily accessible to smaller businesses. Progent is one of the few consulting organizations that makes CCIEs available to help small and mid-size businesses. Also, Progent can provide fast contact with a CCIE by telephone so that you can get timely support for complex network problems that are reducing worker productivity. To find out how to get in touch with a Progent CCIE for timely help with your IT infrastructure, visit Progent's remote network assistance.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 United States |
(412) 387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
| Toronto | 250 Yonge St Toronto, ON M5B 2L7 Canada |
+1 647 317 9100 | Toronto Network Support Services |
Cisco's extensive selection of both new and vintage infrastructure products supported by Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed access points and aggregation switches, VoIP systems, Catalyst and Nexus series switches, plus security and VPN technology. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering support specialists and the advanced training resources to keep at the vanguard of connectivity solutions.
Software Update Management for Cisco Network Devices
Software update management is a critical and complicated task. Prompt and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic software update management can result in security gaps, compatibility problems, sluggish or inconsistent responsiveness, needless offline stretches, or unavailability of key features. Patching entails more than periodic updates of an OS and applications for servers and user machines. Firmware patches can be as critical for network infrastructure appliances such as switches, firewalls, and wireless APs.
Progent has provided high-end help for Cisco networking products for more than twenty years and Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your dynamic information network. To learn about Progent's service options for patch management, visit Progent's software update management solutions.
In order to learn more details about Progent's consulting support for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Network Support
- Fast and Affordable Online Support from a Cisco Certified Internetwork Expert (CCIE) Network Engineer
- Cisco Firepower Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Series Firewall with Firepower: Integration and Troubleshooting Expertise
- Cisco ASA 5500 Firewall Troubleshooting Support
- Cisco PIX Firewall Upgrade. Migration Services
- Cisco Routers Consulting Support
- Cisco Wireless Deployment Help
- Cisco Aironet Wireless APs Consulting Services
- Cisco Small Business 100, 300 and 500 WiFi APs Consulting Services
- Catalyst 802.11ax Wi-Fi 6 APs Solution Design, Deployment and Debugging Support
- Cisco Wireless Controllers Support Services
- Cisco Meraki Wireless Access Points Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Wireless VoIP Phone Integration
- Cisco Jabber Configuration and Troubleshooting Services
- Catalyst Switches Deployment Services
- Nexus Switches Consulting and Support Services
- Meraki MS Switches Configuration and Maintenance Services
- Cisco VPN Integration Assistance
- SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Design Solutions for Cisco-powered Data Centers
- Infrastructure Optimization Services for Service Providers
- Streamlined Management Solutions for Cisco-powered Infrastructure
- NetApp and Cisco Private Cloud Architecture Consulting Services
Progent can also provide a broad selection of IT expertise in vital practice areas to assist businesses to convert Cisco networking products into an integrated information system that delivers strategic advantage. Some of the consulting services offered by Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, network security compliance assessment, DBA and application services, and part-time Chief Information Officer consulting services.
Progent can also assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
By providing a convenient centralized resource for network generalists and application experts, Progent is able to tailor timely, cost-effective, and thorough information technology solutions that match the special needs of businesses in Cleveland Ohio.
An index of content::
Outsourcing Outlook Web App and iPad
OS X and Exchange Online Help
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send messages, search the Exchange global address list, import addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage training.
SQL Server Information Technology Consulting
Migration Consultants SQL Server 2008
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
After Hours Cisco PIX Firewall Upgrade Consulting
Network Consultants Cisco PIX Migration
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still offers consulting support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to next generation firewall technology from Cisco. Progent's Cisco technology experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
SCCM 2012 Planning Online Help
24-Hour SCCM 2012 Mobile Device Management Computer Consulting
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Top Quality Remote and Mobile Email Access Services
Microsoft Exchange Upgrade Network Solutions
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Active Directory Office 365 Computer Consultants
24/7/365 Azure AD Privileged Identity Management IT Consultants
Progent can assist you to design and implement an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services for both onsite and Azure assets.
Microsoft Office SharePoint Server 2007 Professional
SharePoint Server 2007 Network Consultant
Progent's Microsoft-certified experts can show you how to rationalize the business justification for deploying SharePoint 2007, advise you on the most appropriate version of SharePoint for your application, provide configuration and deployment expertise, help you to set up MS SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and custom application programs to work with Microsoft SharePoint 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Support and Setup Exchange 2013 VoIP
Exchange 2013 Collaboration Consulting
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange 2013.
Top Microsoft Partner System Support
Microsoft Certified Partner Network Admin Companies
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete support for your information network.
Technical Consultant Gentoo Linux
PCLinuxOS Linux Technology Professional
If your company is producing Linux-based applications in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to focus on your field of strategic know-how while avoiding the continual hassle of managing your business network. By using automated network monitoring and by providing remote and on-site assistance as your company needs it, Progent represents an economical way for maintaining an IT network that provides high reliability, protection, and performance. Progent's Linux developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, 24x7 monitoring, and Help Desk support.
SCCM 2016 Endpoint Protection Specialist
SCCM 2016 Mobile Device Management Integration Support
Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, allows secure self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
MS Certified Coder Amazon AWS cloud services integration
Amazon EC2 firewall integration Reports
Progent offers cost-effective online consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent can provide occasional support to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
Exchange 2007 Edge Server Online Support
Exchange 2007 Computer Consultant
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
SharePoint Server 2010 Engineer
Online Support Services SharePoint Excel Services
Progent's Microsoft-certified consultants offer cost-effective remote technical support and programming services to help your business to plan, implement, administer, and maintain SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Visio. Progent can help you to upgrade from previous releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
On-site Technical Support Automatic Network Diagrams
ProSight Network Infrastructure Monitoring Remote Technical Support
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their networking hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require important software patches, or isolating performance problems.
ProSight Phishing Defense Technology Professional
iPhone Security Computer Engineer
ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's unique requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
Small Business Server Premium Add-on IT Consultant
Help and Support Microsoft Small Business Server 2011
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET products bundled with Small Business Server calls for a network consultant with hands-on background planning and building seamless, end-to-end business network environments. Progent's SBS Server professionals have an average of over a decade of background supporting business systems based on Microsoft platforms. This experience ensures you success in deploying, administering, and maintaining network environments that include the Microsoft Small Business Server package of servers and productivity software.
QTS Internet Data Center Specialists
QTS Internet Data Center Consultancy
The QTS (formerly Herakles) Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your company is considering moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of cost-effective consulting services including colocation migration, system deployment and updates, infrastructure optimization, comprehensive project management, virtual server expertise, remote monitoring, centralized system administration, application development, disaster recovery planning, security assessment, and the use of Progent's Test Lab.
Microsoft Exchange 2000 Technical Consultant
Onsite Technical Support Microsoft Exchange
Progent is among the most expert information technology consulting firms for creating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Exchange Server 2000 for common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Ransomware Recovery Readiness Audit Services
Ransomware Recovery Preparedness Analysis Consulting
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner and more secure AD environment. Both options also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with information security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability.
System Center 2016 Cloud Integration Onsite Technical Support
Online Consulting System Center 2016 Cloud Integration
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced IT service packages, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, protection, and productivity.
Linux Online Security Consulting Companies
Network Services Linux Phone-based
Progent offers national remote help and troubleshooting services for businesses that run networks powered by versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Remote network consulting offers maximum return for your information technology dollar by extending client productivity and limiting the hours billed for network analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISA certified security professionals to assist you with the toughest system issues.
SCOM 2012 Fabric Monitoring Specialists
Support and Setup Microsoft System Center OpsMgr 2012 R2
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Ryuk ransomware recovery Engineers
Lockbit ransomware recovery Consulting
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Expert Microsoft Certified SharePoint Server Consultant Services
Professionals Windows SharePoint 2007 Services
Progent’s Microsoft-certified experts offer businesses of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, teams and information. SharePoint Server offers a central spot for your employees or customers to access, organize, share and interact with relevant information, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve created in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint solution or upgrade to the current version of SharePoint.
SQL Server 2012 AlwaysOn Integration Support
SQL Server 2012 Network Consulting
Progent offers the expertise of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and data security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure an efficient and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Conti protection and ransomware recovery Consultant
Endpoint Ransomware Immunization Remote Support Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
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