For offices of all sizes in Cleveland Ohio, Progent can provide convenient, quick, and affordable access to Cisco CCIE-Certified network experts. CCIEs are world-class network engineers who earn this prestigious recognition by completing rigorous testing administered by Cisco. CCIEs can tackle the most complicated problems associated with network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining program patches to correct problems. A Cisco CCIE knows how to isolate the source of network difficulties whether from hardware or software.

Progent can provide affordable remote contact with a CCIE specialist so that you has the opportunity to get timely help for complicated network issues that are impacting productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco CCIE-Certified support professionals can access your system using state-of-the-art remote support utilities in order to provide rapid and cost-effective diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their services are not readily accessible to smaller organizations. Progent is one of the rare service organizations to make CCIEs accessible to assist small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by telephone so that you can receive immediate help for complex network problems that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's online network help.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
+1 647 317 9100 Toronto Network Support Services

Cisco's large family of new and legacy networking products supported by Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and switches, VoIP systems, Catalyst and Nexus family switches, as well as data protection and VPN products. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent support firm, Progent has privileged access to Cisco's internal experts and Cisco's advanced training programs to keep at the leading edge of network technology.

Software Update Management for Cisco Infrastructure Appliances
Patch management is an essential and complex process. Prompt and correctly managed updating optimizes cybersecurity, compliance, availability, and capability. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, needless downtime, or unavailability of important features. Patching entails more than occasional updates of operating systems and applications for servers and user machines. Firmware updates can be as vital for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Patch Management Support for Network Devices

Progent offers patch management support for network infrastructure devices from Cisco and other leading vendors

Progent has provided top-level support for Cisco networking appliances for more than two decades and Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable option for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. To learn about Progent's services for software update management, see Progent's software update management service plans.

In order to learn more information concerning Progent's online and on-premises support services for Cisco network infrastructure, choose a topic:

Other Support Services Offered by Progent
Besides Cisco infrastructure, Progent's consultants offer support for other important areas of information systems, enabling Progent's experts to deliver complete business solutions for organizations of any size. A sampling core areas where Progent can provide world-class support include: By providing a convenient one-stop resource for IT generalists and specialists, Progent can tailor timely, inexpensive, and thorough information technology solutions that align with the special needs of companies in Cleveland Ohio.

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    School Wireless Case Studies

    Progent provided a wireless networking solution that enabled a school to increase efficiency and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote sites up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.

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