Cisco Technology Onsite and Remote Network Consulting Services
Cleveland Enterprise IT Network Systems
For offices of any size in Cleveland Ohio, Progent can provide convenient, fast, and economical access to CCIE-certified engineers. CCIEs are top-level network experts who achieve this prestigious recognition by completing strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, troubleshooting, and optimization. Progent's CCIE-certified support specialists operate closely with Cisco's internal engineers in analyzing problems with Cisco IOS or NX-OS utilities and developing workarounds or receiving program patches to correct problems. A Cisco certified CCIE knows how to pinpoint the origin of computer network difficulties whether from network appliances or applications.
Progent can provide fast online contact with a CCIE specialist so you has the opportunity to receive timely assistance for complex network problems that are impacting business productivity but are outside the scope of your ordinary IT support resources. Progent's CCIE-certified network experts can access your network using state-of-the-art remote connectivity utilities that allow them to perform fast and affordable analysis and remediation of serious network issues.
Progent's CCIE Support Services
Most CCIEs work for big corporations or national ISPs, and consequently their services are not easily accessible to the general public. Progent is among the few consulting firms to make CCIEs accessible to support small and mid-size companies. In addition, Progent offers quick access to a CCIE by telephone so you can receive timely help for complex network issues that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your network, go to remote network help.
Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 United States |
(412) 387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
| Toronto | 250 Yonge St Toronto, ON M5B 2L7 Canada |
+1 647 317 9100 | Toronto Network Support Services |
Cisco's extensive family of both new and vintage connectivity devices familiar to Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, as well as security and VPN products. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has priority access to Cisco's engineering experts and Cisco's latest learning programs to keep at the leading edge of connectivity solutions.
Software Update Management for Cisco Infrastructure Appliances
Software update management is a critical and complicated process. Timely and correctly managed updating optimizes cybersecurity, compliance, availability, and capability. Haphazard software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic responsiveness, excessive offline stretches, or loss of important functions. Patching involves more than periodic updates of an OS and applications for servers and endpoints. Firmware patches can be as vital for network appliances like routers, firewalls, and Wi-Fi APs.
Progent has delivered advanced help for Cisco networking appliances for more than two decades and Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable option for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. To find out about Progent's service programs for firmware update management, visit Progent's patch management service plans.
To find out more about Progent's consulting support services for Cisco network technology, select a topic:
- Overview of Progent's Cisco Expertise
- Fast and Affordable Remote Support from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Firewalls with Firepower: Integration and Management Services
- ASA 5500 Firewall Upgrade. Migration Help
- PIX 500 Series Firewall Troubleshooting Services
- Cisco Routers Consulting Support
- Cisco Wireless Engineering Services
- Aironet Wireless APs Design Help
- Cisco Small Business 100, 300 and 500 Wireless APs Consulting Expertise
- Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Deployment and Troubleshooting Support
- Cisco Wireless Controllers Integration Consulting
- Cisco Meraki APs Consulting Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco VoIP Phones and IP Video Phones Consulting and Wireless IP Phone Integration
- Cisco Jabber Consulting and Support Services
- Cisco Catalyst Switches Deployment Expertise
- Nexus Switches Consulting and Support Expertise
- Meraki MS Switches Deployment Services
- Cisco Security and VPN Integration Help
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for an At-Home Workforce
- Design Expertise for Cisco-powered Data Centers
- Data Center Design Services for Service Providers
- Centralized Cloud-based and Hybrid Network Management Solutions for Cisco-powered Environments
- NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
In addition to Cisco technology, Progent's consulting professionals offer expertise for a variety of important areas of computer technology, allowing Progent to deliver comprehensive IT solutions for organizations of all sizes. A sampling key disciplines where Progent can provide world-class expertise include:
- Windows Server 2022 Planning and Migration Expertise
- Windows Server 2019 Migration Services
- Windows 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Network Infrastructure Monitoring and Management Consulting
- Microsoft Exchange 2010 Integration
- Pentesting with NodeZero from Horizon3.ai
- Data Security Compliance Assessment and Problem Remediation
- Disaster Recovery/Business Continuity Planning and Testing
- SQL Server 2019 Integration, SQL Server 2017 Migration and Microsoft SQL 2016 Integration
- SharePoint Server Setup and Programming
- Oracle Database Administration and Programming and MySQL Application Design and Development
- Windows Hyper-V System Design
- Windows Hyper-V Consulting
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager Application Continuity Consulting
- VMware NSX Virtual Network Design and Integration
- Citrix XenApp and XenDesktop Virtualization
- Project Management Services
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform Planning and Integration Expertise
An index of content::
Network Consultants System Backup
Ingate Security Audit Services
For small and midsize businesses, computer security and compliance can be too complex to master yet too risky to ignore. The world's largest enterprises have been breached, and the top cloud service providers have on occasion been taken down. It looks like there's no place to hide. Progent makes it economical for small and midsize organizations to implement vital security projects successfully by providing the advantage of billable time to the closest minute without any minimum charge for remote support. You can have access to a world-class computer consultant to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including security assessments, malware defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.
Specialists ransomware business recovery
Ryuk ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
24 Hour Consult ProSight ESP Ransomware Protection
ProSight Virtual Machine Security Consulting Services
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware.
Catalyst 9105i Access Point Remote Technical Support
Catalyst Wireless AP Consulting Services
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 WAP consultants can provide economical online and onsite help for Catalyst Wi-Fi 6 wireless APs.
Online Consulting 5520 wireless controller
5520 wireless controller Computer Consulting
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of wireless access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
Consulting Private Clouds for Small Businesses
ProSight Virtual Hosting Engineers
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in a solution that gives the maximum degree of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Flexential Tampa Data Center Consultancy
Flexential Data Center Tampa Specialist
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of IT consultants located in the Tampa area, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC preparedness consultants. Progent can also help your business to design and carry out a move to the Flexential facility by providing services like designing system configuration, specifying hardware, system configuration and validation, debugging, streamlining remote management, and training your network support team.
Dynamics GP Great Plains Software Computer Engineer
Dynamics GP Software Consultants
Progent's Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its modular approach you can purchase only the functions you currently require, with the option to expand users and enlarge functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.
Mac Online Consultant
Consult Mac Phone-based
Progent offers nationwide online help and troubleshooting services for businesses that operate Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X clients a range of services including desktop assistance, upgrading to the most recent version of Mac OS X from legacy versions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to iCloud. Online technical support provides optimum return for your IT dollar by protecting client efficiency and limiting the time charged for network repair services. Advanced remote support utilities and skilled service specialists and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the most difficult network issues.
Remote Microsoft Consultants Home Based Virtual Office
Recruiter Cisco Consultant Work From Home Job
If you are a network engineer with technical support experience, teaming with Progent and working for Progent's clients will enhance your skills through interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's concentration on offering network expertise and technical help to small and midsize businesses will offer you the opportunity to consult in depth with decision makers and add significantly to the success of exciting companies. In addition, Our virtual office network offers state-of-the-art technology for off-site support and wireless access to help you to come up with speedy fixes when you take on mission-critical issues.
Integration Services Remote Workers Helpdesk
Support Services Offsite Workforce Helpdesk
Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk call center support services for at-home employees.
24 Hour GIAC Security and Compliance Check Professionals
SIEM Security Evaluation
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the security services covered within GIAC accreditation including auditing infrastructure vulnerability, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
System Center 2016 and VMware Integration Technology Consulting Services
Microsoft Expert System Center 2016 Azure Integration Troubleshooting
Progent has more than two decades of background configuring, and supporting the key components that make up Microsoft System Center and can assist your organization to plan, install, manage, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the latest version of Microsoft System Center from a previous one or from a third-party datacenter management solution to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Virtual Server Professionals
Virtual Server Professionals
With virtual server technology, businesses are able to operate multiple virtual servers on one actual server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, but without the expense associated with buying additional server hardware. Virtualization is also the critical technology for building private clouds, which provide important advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving information security, system reliability, and disaster recovery. Other key server management technologies are server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server consolidation and administration to allow your company to cut costs and save time.
24-7 Amazon hybrid cloud solutions Developer Firms
Amazon cloud AMI Expert Development
Progent offers cost-effective remote support to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers occasional support to assist you to resolve complex technical issues or Progent can provide project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Remote Support Troubleshooting
Top Rated On-site Support Support Services
For mid-size companies looking for IT support, Progent offers a variety of options such as local service, on-line assistance, off-site Help Desk, round-the-clock support with remote system monitoring, emergency staffing, site relocation services, application development, and expert consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides expert onsite help for fixing network problems rapidly and economically.
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Security Audit Services
Horizon3.ai NodeZero Cybersecurity Penetration Testing Network Security Auditor
Progent's certified security experts can perform NodeZero-powered penetration tests to verify your security defense tools and policies are properly set up and effective.
Open Now PEN Testing Computer Security Specialist
Security Penetration Testing Security Consultancies
Stealth intrusion testing is a key part of any overall network security plan. Progent's security experts can perform thorough penetration checks without the awareness of your organization's in-house network support resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history monitoring are properly configured and consistently observed. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks typical of modern variants of ransomware.
IT Consulting Service Database
Service Reporting Computer Consultants
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports transmitted by every staff member to each client. The discipline of documenting and archiving service records allows more effective service and avoids a variety of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
CISSP Certified Cybersecurity Consultant Services
CISSP Certified Cybersecurity Architect Consultant Services
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can create efficient cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources distributed across a mix of physical sites and public and private clouds.
Cisco IP Video phones IT Consultants
Top CCNP Expert Certified VoIP Phones Specialist
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Microsoft Exchange Migration Network Consulting Firms
Urgent Onsite Technical Support Microsoft Exchange Server
Progent's Microsoft-certified professionals average more than 10 years of background providing messaging support for customers ranging from small offices to large corporations. Progent provides economical consulting for all versions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement remote and mobile email connectivity. Progent's Microsoft Exchange support services can assist you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent also provides integration help for Windows 10 and Windows 11 desktops running Office Outlook and can help you configure Microsoft Outlook Web App for all major browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Microsoft 365 Integration Professional
Microsoft 365 Planning Consultant Services
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of subscription plans targeted at markets from students and households to global enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud-based products and services.
ProSight Reporting Remote Network Infrastructure Management Specialists
24-7 ProSight Reporting Infrastructure Management Online Help
ProSight Reporting is an expanding family of real-time reporting tools designed to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Juniper Firewalls Security Certification
Juniper NetScreen Security Consultant
Progent's Juniper-authorized NetScreen engineer can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor environments.
Small Business Private Clouds Specialists
Emergency Private Cloud Hosting for Virtual Data Centers Professional
Progent's private cloud hosting service enables small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. You can take advantage of Progent's private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and operation of computer hardware and data center facilities while benefiting world-class levels of network reliability and security.
Remote Cisco VoIP Phones and CallManager Professionals
24-7 Cisco VoIP Phones and CUBE Remote Technical Support
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Cisco CCIE Online Repairing
Cisco CCIE Online Information Technology Management
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Windows Server 2008 Active Directory Setup and Support
Windows Server 2008 Active Directory Remote Troubleshooting
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop test programs and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, train your IT staff how to run new administration tools, and provide continuing consulting and technical support via affordable options including Contact Center support and online technical support.
NinjaOne Automated Server Monitoring Online Help
NinjaOne Automated Server Monitoring Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical devices.
Small Business WAPs On-site Technical Support
CCIE Certified Small Business Wireless Access Point Support and Integration
Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, administer, and debug Cisco Small Business Wireless APs.
ISP Service Plan Selection Consult
Internet Access Consultant Services
Progent offers access to the affordable services of online Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless move to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Tracking Service Costs Computer Consultant
Service Reporting Information Technology Consulting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small support firms who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports sent by every staff member to each customer. The discipline of documenting and archiving support records results in more effective service and eliminates a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Technology Providers Alaska
Oregon Migration
Progent's Technical Response Center (TRC) offers affordable national after-hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours telephone support and remote secure computer connection to isolate and repair technical problems quickly and economically.
Windows Server 2000 Upgrading
Windows Server 2000 Migration Consultant
Progent's certified Windows Server 2000 experts offer network help and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and support offerings include system design, installation, documentation, local and off-site support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Services SentinelOne Ransomware Ransomware Defense
Malware Forensics Computer Consultants
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools by SentinelOne to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to address the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
IT Consulting Dynamics GP Accounting
Microsoft Financial Software IT Consultants
Progent can help you prepare and execute an efficient migration to Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business interruption by designing and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
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