Cleveland At Home Workforce Integration Consulting and Support
Voice/Video Conferencing Solutions Consultants
Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Cleveland company to pick the right technologies and follow best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent offers support services that go from on demand expertise for getting you over occasional IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Cleveland, Ohio companies to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, data security, data protection solutions, and unified management.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading vendors support virtual discussions, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many companies utilize a mix of products to accommodate their different partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to set up and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference. For details about Progent's support services for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features such as voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help your business to tune your network architecture to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Cleveland, Ohio company, phone
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Emergency Hybrid Office 365 integration Online Consulting
Hybrid Office 365 and Exchange Support Services
Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid networks that transparently combine local and cloud resources.
Email Outbound Content Filtering Consultants
Email Guard DLP Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
MS Project Server Contract Programming
Microsoft Project Server Development
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, managing and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote consulting services following industry best practices to assist organizations of any size to get all the advantages of this leading platform. Services offered by Progent include system design, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and specialized online training classes.
24x7 Specialists ISA 2006 Firewall
Remote Support Internet Security and Acceleration Server 2006
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can show you how to design, cost-justify, test, install, customize and support the Standard or Enterprise version of ISA Server 2006 on your network.
Windows Server Update Services Services
Microsoft Software Update Services On-site Technical Support
Microsoft Windows Server Update Services allows information technology managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Computer Consultants iPhone and Cisco ASDM
24 Hour iPhone and Power BI integration Computer Engineer
Progent offers affordable online assistance to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your information system.
Top Quality Specialists ProSight Remote Monitoring and Reporting
Server Monitoring Specialist
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can disrupt your business.
Top Microsoft Software Update Services Integration
Microsoft Software Update Services Help and Support
Microsoft Windows SUS allows IT administrators to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support personnel can completely and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Microsoft Exchange Server 2010 Migration Professional
Professional Microsoft Exchange Server Migration
Progent's Microsoft-certified consultants can provide affordable online and on-premises support to carry out your migration to Exchange 2010, produce comprehensive documentation of your upgraded messaging environment, train your network support team and users to get them up to speed rapidly on Exchange 2010, and offer ongoing management consulting and technical help. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Solaris with Windows Professional
Open Now Setup and Support Windows and Solaris
If your company network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your servers into a unified network that permits all your operating systems to run side by side for simple administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX and Microsoft Windows integration support offerings include network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote network support and troubleshooting, in-person technical support, and Contact Center support.
CCIE Expert Certified Meraki Traffic Shaping Computer Consulting
Meraki MR18 Access Point Online Support Services
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to assist your organization to design, configure, administer, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and deploy hybrid environments that integrate local and cloud-based resources and that deliver easy access, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
Consulting Cybersecurity Architecture
CISSP-ISSAP Certified Network Security Testing
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough testing and extensive experience with information security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your business with all aspects of architecture security.
24x7 Professionals Mandrake Linux
PCLinuxOS Linux Specialists
If your company is producing UNIX or Linux software on a network that includes MS Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to focus on your area of high-value expertise while avoiding the constant distraction of maintaining your business network. By using smart network monitoring and by providing online and on-site assistance as your business needs it, Progent represents an affordable way for managing an IT network that features excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, proactive network monitoring, and Contact Center support.
SharePoint Server 2010 Information Technology Consulting
SharePoint Web Parts Network Consultants
Progent's Microsoft engineers offer affordable online support and development services to assist your business to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages that can function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search, workflows, and other tools to support and enhance teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar office productivity applications like Excel, Word, Outlook, and Project. Progent can help you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.
Ransomware Recovery Technology Professional
ProSight IT Management Outsourcing Engineer
Progent's ProSight portfolio of managed IT services are geared to provide organizations who maintain minimal in-house IT support teams with low-cost help from enterprise-class management tools and technical expertise. Benefits of the ProSight catalog of managed services include flat-rate network management expenses, smart automation of common administrative tasks, ongoing adoption of the latest information technology, graceful migration from older technology to up-to-date solutions, close fit between computer technology with business goals, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving information technology.
Top Ranked MCSE Expert Certified Windows Hyper-V 2016 Linux On-site Support
Open Now Microsoft Certified Expert Windows Hyper-V 2016 Containers Computer Engineer
Windows Hyper-V 2016 utilizes core features first designed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive migration strategy, educate your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.
External Security Inventory Engineer
Internal Cybersecurity Inventory Engineers
Progent offers two ultra-affordable service packages designed to allow small businesses to get a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your network from outside your firewalled perimeter to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from an authorized computer inside your firewall to assess the risk to inside assaults. The two security inventory services are set up and run from a protected remote site.
Urgent Firewall Support Check Point ZoneAlarm
Check Point 26000 Firewalls Security Firms
Progent's Check Point firewall experts can help you plan, deploy, and administer firewall solutions that rely on Check Point Next Generation firewalls and Check Point's cloud-based security services. Progent can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Clustered Windows Network Consulting
Windows 2008 Cluster Support Outsourcing
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small and mid-size businesses to minimize system downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity experts can assist your company to plan and validate an efficient business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can assist you to design, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
Helpdesk Sharing Online Support
IT Services Help Desk Sharing
Progent’s Co-managed Call Center service allows your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Upgrade Consultants Exchange 2003 Server
Exchange Server 2003 Integration Services
Progent's Microsoft Certified engineers can provide world-class support for major deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or upgrades and can supply onsite personnel to help enterprises with deployments of Microsoft Exchange in the or any area served by Progent's consultants.
Network Services Monitoring Technical Support Services
24/7 Professionals IP Address Management
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require important updates, or resolving performance problems.
Exchange Computer Consulting
Small Office Network Consultants Fault Tolerant Email
Progent's Microsoft-certified professionals have more than a decade of experience providing messaging solutions for companies ranging from small offices to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate off-site and mobile email access. Progent’s Exchange consulting services can help you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can show you how to integrate Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard security services.
Microsoft Exchange 2003 Network Consulting Firm
24 Hour Spam filter Technical Support Organizations
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
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