Cleveland At Home Workers Connectivity Support
Video Conferencing Systems Consulting
Expanding your at-home workforce may have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Cleveland company to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Cleveland, Ohio companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and centralized management.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many companies use a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to support your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video phone platform for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's support expertise for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help your business to optimize your WAN infrastructure to host them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Cleveland, Ohio company, call
An index of content::
Barracuda Backup Appliance Network Engineer
Barracuda Backup and VMware ESXi Onsite Technical Support
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist you to plan, configure, operate and troubleshoot a BDR solution based on Barracuda technology.
Telecommuter VoIP IT Consultant
After Hours Offsite Workers VoIP Consulting
Progent can assist small and medium-size companies to set up VoIP solutions to provide their at-home workforce the benefit of virtual access to the company phone network.
Award Winning UCS server Technical Consultant
CUBE Computer Engineer
Cisco Unified Communications Manager (CUCM), formerly named CallManager, operates as the center of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and affordable online and onsite expertise to help businesses of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.
Cisco Firepower 4100 Series Firewalls Remote Consulting
Cisco Firepower NGIPS Online Technical Support
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Amazon EC2 endpoint Engineer
Amazon EC2 VPN Engineer
Progent offers affordable remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Consulting Office 365 Publisher Integration
Microsoft 365 Management Online Support Services
Progent can assist you to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Cisco Expert Computer Support Help Desk Network Consultant
24/7 Help Desk Online Support
The Contact Center service delivery structure adopted by Progent gives small organizations an dependable option to dependence on freelance consultants by offering broad expertise accessible to numerous engineering teams, optional round-the-clock access to emergency help, fast escalation to appropriate experts for solving the most complex problems, support consistency and dependability, prompt follow through enforced by seasoned support managers, a selection of easy-to-use mechanisms for initiating support tasks, and excellent progress transparency enabled by trouble ticket updates and available through a web-based portal.
Online Office Outlook Learning
Online Microsoft Office 365 Training Consulting
Progent's webinar training classes offer small businesses the affordability, simplicity, and flexibility of virtual learning and the proven training methods of expert teachers who employ advanced collaboration software to emulate live, participatory classrooms. Progent offers webinar education for popular desktop applications including elements of Microsoft Office such as Excel, Word, Access, and Outlook: MS Dynamics business accounting and analytics products including Microsoft Dynamics GP; plus additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Exchange Cluster Outsourcing
Best Microsoft Windows Cluster Online Support
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your company deploy high availability server clusters designed to provide 24x7 uptime. Windows cluster servers for high-availability systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By assisting you t plan fault-tolerant server clustering solutions around Microsoft Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your zero-downtime server clusters are set up to optimize the business value of your computer network.
Remote Microsoft Expert Programming Microsoft Report Builder
Contract Programming SQL Server Reporting Services
Progent offers online and onsite expertise to help you with any phase of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence solution. Progent's management reporting consultants can assist you to maintain your existing BI system, assist you to upgrade databases and applications from a legacy reporting platform to a current one, and provide as-needed remote mentoring tailored to your individual needs. Progent’s management reporting consultants can provide expertise in all popular BI reporting and visualization platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Designer.
24/7 Colocation Migration Specialists
Data Center Colocation Online Help
Colocation data centers make it possible for businesses to share world-class data centers for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your company with all facets of your colocation program such as choosing and migrating to a colo site, designing system architecture, specifying hardware, on-site and remote troubleshooting, setting up remote system administration, and training your support staff.
MCSE Expert Certified SCVMM 2016 and SQL Server Technical Support Services
SCVMM 2016 Hyper-V Clusters Support Outsourcing
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from legacy releases of VMM, design processes for creating and installing virtual machines and VM hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.
Windows 2000 Server IT Consultant
Windows Server 2000 Migration Consultants
Progent's certified Windows 2000 Server experts offer network help and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support offerings include system design, deployment, documentation, local and remote technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
vSphere Data Protection, Specialists
VMware Data Recovery Specialist
Progent offers affordable online access to IT engineers with expertise in a broad range of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist your company to design, upgrade, or troubleshoot backup solutions for a range of topologies including local, edge to datacenter, cloud, or a mix.
Email Block Lists Specialist
24/7 Specialist ProSight Email Content Filtering Policies
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
24-7 Exchange 2007 Edge Server Technical Support Services
24 Hour Microsoft Exchange Onsite Technical Support
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
At Home Employees Cloud Integration Support Services
Teleworkers Cloud Integration Online Support Services
Progent can help small and mid-size organizations to provision their offsite employees with transparent access to cloud resources.
IT Consultants macOS and Exchange
Online Troubleshooting Microsoft Entourage and Exchange
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and transmit email, search the Exchange global address list, copy addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.
Microsoft Certified Windows 8.1 DirectAccess Upgrade
Windows 8 Professional
Microsoft Windows 8.1 is designed to run on computers ranging from smart phones and slates to engineering workstations. A wealth of innovative capabilities, including touch screen support and signature tile user interface, provide a wide range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified experts can help bring your business up to speed with Windows 8.1 and make sure you derive maximum competitive advantage from the operating system's various technical enhancements.
Data Protection Manager 2016 Business Continuity Remote Technical Support
Data Protection Manager 2016 and Azure Recovery Services Configuration
System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, implement, administer, and repair an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management support to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
Microsoft Configuration Manager 2016 Engineer
24-7 SCCM 2016 Central Administration Site Technical Support Services
Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows secure self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
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