Cleveland Teleworkers Solutions Consulting and Support
Conferencing Systems Consulting
Enlarging your telecommuter workforce can have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Cleveland company to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Cleveland, Ohio businesses to with any facet of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local users and at-home workers. Many companies use multiple products to accommodate their different partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference. For details about Progent's support expertise for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to tune your network infrastructure to run them.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Cleveland, Ohio company, call
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Fedora Linux IT Consultant
Gentoo Linux Online Troubleshooting
Progent's Linux support experts offer small and mid-size companies and software developers assistance with administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience offers you a convenient single consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Consulting VMware Cross vCenter NSX
Largest Specialists VMware Hy7brid Cloud
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Predictive Wi-Fi Site Modeling IT Services
24-Hour Wi-Fi Site Survey and Design Online Help
Progent's wireless site survey services assist you to plan, deploy and debug a Wi-Fi network optimized for your facilities, offering your business a WLAN that has the reception, speed, density, security, and hand-off capability your company requires.
At Home Workforce Online Help
Work at Home Network Engineer
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Microsoft Exchange 2010 Upgrade Specialist
Microsoft Exchange Server Upgrade Services
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging system, train your network support team and end users to get them up to speed rapidly on Exchange Server 2010, and provide ongoing management consulting and technical help. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Top Quality System Center Operations Manager Online Support Services
Remote Monitoring and Reporting Online Support
Mid-sized businesses can get all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced network service packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide medium-size company networks enterprise-class availability, protection and productivity.
ransomware cryptoworm recovery Specialists
Biggest Ryuk ransomware protection Consultant Services
Progent's experienced ransomware recovery experts can assist your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
24-Hour Helpdesk for at Home Workforce Computer Engineer
Helpdesk for At Home Workers Consultants
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Largest Windows 8.1 Consultants
Microsoft Windows Technology Professional
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and slates to engineering workstations. A wealth of innovative features, such as its touchscreen support and iconic live tiles GUI, provide a wide range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the product's various new and enhanced technologies.
Catalyst Switching Technology Consulting Services
Catalyst Switch IPv6 Integration Support
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize all the benefits of adding intelligent services to their networks. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure highly available to handle real-time requirements, expandable to facilitate future growth, secure enough to guard confidential information, and designed for prioritizing and controlling traffic flows to optimize system operations. Progent's Cisco certified engineers can show you how to select and integrate Catalyst switches appropriate for your company. Also, Progent's certified security consultants can help you create a strategic security policy and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Consultant Services Lync Server 2013 and Active Directory
Lync Server 2013 and Cisco Unified Communications Consult
Lync 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing, and both IP-based and PSTN telephony enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Amazon cloud integration Reports
24/7 Amazon hybrid cloud solutions Programming
Progent can provide affordable remote support to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
IT Consulting Office 365 and on-premises Exchange
Office 365 and iOS IT Consultant
Office 365 is Microsoft's expanding suite of client productivity applications and cloud services available on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets ranging from students and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
CRISC Certified Risk and Information Systems Control Specialist
CRISC Cybersecurity Companies
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
24x7x365 Consulting Nagios for Linux
24/7/365 Linux Network Monitoring Online Technical Support
Network monitoring ordinarily consists of observing a network’s resource usage in order to uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's system integration consultants can show you how to use both these tools to tune and repair your network. Progent's Linux consulting services offer small businesses and programmers help with administering and servicing UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Check Point Sandboxing Security Contractors
24-7 Check Point 16000 Firewalls Network Security Test
Progent's Check Point consultants can help you choose and deploy Check Point Firewall/VPN software and hardware based on Check Point's technology to offer an affordable and efficient security solution for your corporate network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a central stop for on-going technical support, maintenance, training, and design services.
application Testing Lab Consulting
Herakles/QTS Test Lab Consulting Services
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without adequate in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital network projects on schedule.
Troubleshooting WLAN controller
24x7 CCIE Certified WLAN controller Setup and Support
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by identifying threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology.
Online Troubleshooting MSP360 Ultimate Backup
Consultant Services MSP360 Exchange Mailbox Backup
Progent's data protection experts can help your company to design, deploy and debug a backup/restore solution based on MSP360 software. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, works with all leading public clouds, and allows you to build a data protection ecosystem with a low RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, system errors, malicious insiders, and malware attacks like ransomware. To learn more, see ProSight DPS 360 Backup services.
MongoLock ransomware recovery Professional
Services Hermes ransomware recovery
Progent's seasoned ransomware recovery experts can help your business to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Professionals ProSight Private Cloud Services
Specialists ProSight Virtual Server Private Cloud Hosting
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting services are based on mature virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft Certified Partner SQL Server 2016 Monitoring Professionals
SQL Server 2016 AlwaysOn Availability Groups Support and Setup
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security and compliance, uptime, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help businesses of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Project Requirements Definition Engineers
Consultants Project Requirements Definition
For enterprise project management support, Progent can provide the services of veteran information technology experts with decades of experience in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise customers adhere to leading practices to ensure that development or deployment projects are completed on time and on budget.
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