Cleveland Remote Workforce Connectivity Advisor
Voice/Video Conferencing Systems Consulting and Support Services
Expanding your remote workforce may have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Cleveland organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can help Cleveland, Ohio companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, data security, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from major technology companies support online discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and telecommuters. Many organizations use a mix of products to accommodate their various partners and customers. Progent can assist your organization to maintain your current voice/video conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN architecture to run them.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter environment for your Cleveland, Ohio company, phone
An index of content::
Offsite Employees Endpoint Management Support and Integration
Work from Home Endpoint Management Consulting Services
Progent can assist small and mid-size businesses to configure centralized remote endpoint management systems for administering endpoint devices used by offsite workers.
Exchange 2019 DAG Consultant
Setup and Support Exchange 2019 Configuration
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Work from Home Cybersecurity Support Outsourcing
Emergency Offsite Workforce Endpoint Security Remote Technical Support
Progent can assist small and medium-size organizations to configure endpoint device security protection systems and deliver mitigation services for teleworkers.
Skype for Business and Cloud Voicemail Consultant Services
Microsoft Certified Partner Skype for Business Front End Pool Pairing Professionals
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts can provide remote and onsite support to assist your company to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and carry out an efficient Skype for Business migration.
Linux Computer Consulting
Information Technology Consulting Fedora Linux
Progent's Linux consulting experts provide small and mid-size companies and developers assistance with managing and supporting Linux computers that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Cisco Security Consulting Services
Cisco Security Small Business Server Support
Progent can help your organization to utilize Cisco's networking technology to create a robust basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas such as hardware utilization, security and compliance, versatility, availability, and disaster recovery.
Cisco Expert Co-managed Heldesk Technology Consulting
Virtual Support Desk Online Troubleshooting
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are intended especially for small businesses who need fast access to a Help Desk Call Center with professional phone support and effective escalation options but who must work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Cisco Firewall Computer Outsourcing Consultant
Small Office IT Consulting Cisco Planning
Progent's Cisco certified network infrastructure consultants have extensive experience helping Internet Service Providers to architect, implement, administer, tune, and debug high-availability, extensible network solutions suitable for shared public networks.
64-bit Upgrade On-site Technical Support
Consultants 64-bit Migration
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you intend to keep as well as the new 64-bit versions of applications you wish to run.
Radvision Video Conferencing Engineers
Consultant Services Radvision XT5000
Progent can provide the support of a certified consultant with an extensive background integrating technology from the leading telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a video conferencing solution that preserves your investment and optimizes the business value of your information system. Progent can also provide the services of infrastructure consultants able to help businesses of all sizes to create and troubleshoot a network that delivers the speed, dependability, protection, and expandability required to support your telepresence environment.
Linux Network Monitoring Network Engineer
Linux Network Monitoring Remote Technical Support
Nagios and MRTG are powerful, license-free monitoring utilities that run with Linux and can be deployed to analyze UNIX environments, Windows networks, or mixed-OS networks in which the Linux OS and Windows run side by side. Nagios allows system support engineers to monitor network services such as SMTP, HTTP, FTP, and PING. MRTG permits you to track the bandwidth in and out of SNMP network devices including servers, routers, and switches. Progent's network monitoring experts can help you use both these programs to tune and troubleshoot your network.
DoubleTake Carbonite Replication Remote Troubleshooting
24x7x365 Double-Take Software Availability Technical Consultant
DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize businesses a range of cost-effective solutions for replicating and restoring business-critical workloads such as Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small business information systems to create a high state of availability and business continuity capability at a budget-friendly price.
Online Help Forefront TMG Firewall
Online Help Microsoft Forefront TMG 2010
Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server and provides a centrally administered Internet gateway that delivers a single-server solution for a variety of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits customized reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut costs and improve availability. Progent's Microsoft engineers can assist you to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Forefront Threat Management Gateway from any version of ISA Server.
Phone Support IT Consulting Group
Michigan Computer Consultants
Progent’s National Support Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone support and remote secure network connection to isolate and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to competent experts as needed.
Specialists Small Business Private Clouds
Consultant Private Clouds for Small Businesses
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum level of dependability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
Top Quality Engineer UNIX, Windows
Solaris with Windows Services
If your company operates a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can help your entire enterprise in a wide range of security topics including security management practices, security design and strategies, connection management systems and techniques, software development security, business processes security, physical security, communications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP define the basic skills and worldwide standards of knowledge that information security managers are required to possess. These accreditations give executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver world-class security support and engineering help.
Office 365 and iPhones Information Technology Consulting
Remote Support Services Hybrid Microsoft 365 and Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
SQL Server 2019 Always On Availability Groups Computer Engineer
SQL Server 2019 Development Remote Consulting
Progent's certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to experts in solution design and deployment, application programming, database administration, and cybersecurity.
Consultants SCCM 2012 Reporting
Specialist System Center 2012 Configuration Manager
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Cisco Firewall Upgrade Integration
ASA 5500 Firewall Online Support
Progent's Cisco CCIE-certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Small Business IT Outsourcing Firms Small Business
Small Office Computer Specialist
Progent provides the services of Microsoft and Cisco-Certified network consulting experts to offer clients affordable ways to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's network engineers can assist you to enhance your network's e-mail architecture, security, reliability, throughput, and system management.
Excel Power View Development Firm
24/7/365 Excel and SharePoint Consulting Services
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of remote services to assist your organization to plan, program, test, install, administer, and debug applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various releases of Excel. Progent offers on-demand help to organizations looking for a quick fix to a specific problem related to Excel and Progent also offers full project management services for upgrading or creating mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Excel can be customized to address the needs of individual users or teams.
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