Cleveland At Home Workforce Connectivity Support
Voice/Video Conferencing Solutions Consulting
Expanding your remote workforce may have a significant impact on network architecture, security/compliance, and company processes. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Cleveland company to select the right tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top value. Progent offers support services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Cleveland, Ohio companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
Video Conferencing for Teleworkers
A broad selection of video conferencing products from leading vendors support online meetings, video conferencing, chat, and screen sharing for both local users and teleworkers. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent can help your organization to maintain your current conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports presence, IM, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Teams as well as for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to tune your network architecture to host them.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Cleveland, Ohio business, phone
An index of content::
Altaro VM Backup Management Network Consultant
Altaro VM Backup with Azure Network Consulting
Altaro VM Backup software offers small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
Cisco VoIP Phones and Unified CM Consultant
Voice Over IP Phones Network Engineer
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco SRST systems for survivability.
Best Configuration Fortinet 60 Series Firewalls
Fortinet 1100 Series Firewalls Online Consulting
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet security appliances to safeguard all your IT resources at the enterprise edge, within the data center, at branches, and at the cloud edge.
Setup MSF
Project Methodology Server Consultants
In performing consulting tasks for corporate clients, Progent uses a phased approach driven by specified milestones so as to achieve budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All phases are documented to provide a detailed description of technical services performed and to assist in ongoing network support.
Outsourcing Citrix XenDesktop VDI
Citrix VM desktops Support Services
Citrix has developed a powerful family of products that deliver enterprise-level manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of Citrix technology and help you plan, test, implement, optimize, and maintain Citrix virtualization platforms.
24x7 Zero Downtime Clustered Servers Technology Consulting
High-Availability Failover Clustered Servers Integration Support
Progent offers Windows 2003 Cluster Server consulting to help your company deploy fault-tolerant clustered servers that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By showing you how too build non-stop clustered server environments based on Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows professionals make sure that your non-stop server clusters are configured to maximize the competitive advantage of your IT system.
Engineer Windows 2000
Windows 2000 Technology Consulting Services
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2000 Servers and can streamline network management, provide tech support and repair, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test programs to eliminate the obstacles involved with moving to Windows 2003 Server by identifying potential hardware and application compatibility issues.
24/7/365 SQL Server 2017 Mobile Reports Computer Engineer
SQL Server 2017 on Linux Computer Consultant
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement an efficient migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.
Computer Consultant Project Management
Hosting Facility Specialist
For corporations with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco system specialists offer a variety of IT consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, local or phone-based branch office support, and technical support for data center hosting facilities. A Progent IT consultant can help you plan a multi-office network that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Premier engineers can help large corporations plan, deploy and support major rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
IT Services SQL Server 2016 Security
SQL Server 2016 and Power BI Integration
SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist businesses of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Expert Microsoft Certified Windows Server 2016 Software Load Balancing Setup and Support
Windows Server 2016 Business Continuity IT Consultants
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Meraki Wi-Fi 6 Access Point Upgrade Computer Consulting
Meraki Wireless Access Point Integration Support
Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and troubleshooting services to assist you to plan, install, manage, optimize, and repair wireless networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and implement hybrid networks that integrate local and cloud-based resources and that deliver easy access, enhanced security and compliance, streamlined management, and dependable operation for all your wired and wireless endpoints.
Microsoft Firewall Remote Support Services
Internet Security and Acceleration Server Consultant
Progent’s Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your business system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Windows 2012 Failover Clustering Support
Windows Server 2012 R2 Cluster Management Help and Support
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to evaluate the advantages of adopting Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual machines, and show you how to automate the management of failover clusters.
Engineers VMware vSphere Hypervisor
VMware Hy7brid Cloud Consultants
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that provide high availability, data security, and application mobility.
24/7 Consulting Services Call Center Sharing
Co-managed Heldesk Support
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most issues.
Microsoft AD Consultant
Microsoft Active Directory Specialists
Microsoft Windows Enterprise Directory requires significant field experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified engineers are experts in planning, deploying, and supporting complex Microsoft Enterprise AD projects. Progent’s fields of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production Active Directory systems, and fixing failed installations of Active Directory and Active Directory-integrated programs.
SCDPM 2012 Backup and Recovery Support and Integration
SCDPM 2012 Security and Compliance Remote Troubleshooting
Progent's Microsoft-certified consultants offer online or onsite support to help companies of any size to design, deploy, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging issues, or full project management support. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Cisco CCDP Freelancing Jobs
Network Consultants Remote Support Jobs
If you are an information technology consultant with technical support expertise, joining Progent and assisting our customers will enhance your abilities through interaction with our team of motivated, high-output consultants. Progent's focus on providing network expertise and technical help to small and midsize companies will give you the chance to consult in depth with business leaders and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office network provides state-of-the-art tools for off-site support and wireless access to help you to deliver fast fixes when you troubleshoot business-critical problems.
24-Hour Branch Office Support Outsourcing
24x7x365 Branch Offices Technology Consulting
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique capability for serving branch offices that need network service with the flexibility associated with with small firms but which offers effective communications, complete documentation, and compliance with enterprise IT standards. If your enterprise has a remote office located anywhere in or any region covered by Progent's engineers, Progent can offer a broad range of in-person and remote network consulting services and system design expertise.
Microsoft Experts Remote Monitoring and Reporting Computer Consulting
Consult System Center MOM
Remote continuous monitoring, automated alarms, and periodic reports are crucial to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent offers several RMM options available as low-cost service packages created to assist your company to detect and fix a most network issues before they can impact your business.
Engineer ISR Routers
Award Winning ISR Router Specialist
Cisco has developed a full array of routers including routers designed to deliver the security, bandwidth, and availability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
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