Expanding your telecommuter workforce may have a significant effect on network architecture, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Cleveland organization to pick the right tools and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed guidance for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can help Cleveland, Ohio businesses to with any facet of building a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, data security, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad selection of voice/video conferencing platforms from major vendors enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many companies utilize a mix of conferencing products to accommodate their various partners and clients. Progent can assist your organization to maintain your existing voice/video conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. For details about Progent's support services for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help your business to tune your WAN architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Cleveland, Ohio company, call 1-800-993-9400 or visit Contact Progent.

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    For businesses with a combination of Mac and Windows computers, there are two basic solutions for using Windows-dependent applications on a Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows applications and share network resources. Virtual PC for Mac emulates Windows on a Mac computer so that you can run Windows programs locally. Progent's Mac technology support experts can help your company to maintain these solutions for using Windows applications on your Apple Macs and can also assist you to assess and configure other products for Microsoft Windows PC emulation.

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    Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training environments for new technologies. For Progent customers who lack sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network initiatives on schedule.

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    Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi LAN adapted to your facilities, offering your business a wireless solution that delivers the reception, speed, density, QoS, security, and hand-off ability your company requires. Wireless survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.

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    Progent can help your company to design and implement an efficient transition from a UNIX-powered IT environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and reduce business discontinuity by designing an effective migration plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, migration strategy and validation, Exchange migration services, information and application software migration, and processor and mass storage migration and consolidation.

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    Our compensation structure is based on revenue sharing, so just like working as an independent contractor, your earnings are directly tied to your generated revenue. Some Progent consultants focus on lifestyle issues and elect to consult at an easy pace, utilizing our self-determined schedule to pursue personal pursuits such as mountain biking, motorcycle racing, skiing, surfing, travel, or spending free time with relatives and acquaintances. Others take advantage of the chance to make major dollars via hard work and long hours. Progent fully supports both ends of the spectrum and any point in between.

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