Cleveland Remote Workers Configuration Consultants
Conferencing Solutions Consultants
Expanding your at-home workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Cleveland organization to select the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Cleveland, Ohio businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and unified management.
Video Conferencing for Teleworkers
A wide range of video conferencing products from leading technology companies enable virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many organizations use multiple conferencing products to accommodate their different partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's consulting expertise for Cisco Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist you to tune your network architecture to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Cleveland, Ohio organization, call
An index of content::
Security Consultant SonicWall NSA Firewall
Best SonicWall Ransomware Protection Network Security Testing
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your business processes.
Fortinet 200 Series Firewalls Integration
Remote Technical Support Fortinet Firewall Web Filtering
Fortinet next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet FortiGate firewalls to safeguard all your digital resources at the network edge, within the data center core, at branch locations, and in the cloud.
Configuration Citrix Presentation Server
Troubleshooting Presentation Server
Progent's Citrix-certified experts can help you to design, install, administer, and troubleshoot a virtual application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain a remote datacenter that offers high uptime, enhanced security, and rapid recovery.
VirtualPC for Mac Remote Consulting
IT Consultant Windows Virtual Desktop for Apple Mac
For companies that have a mix of Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-only applications on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a remote Windows-based computer to run Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so you are able to run Windows software locally. Progent's macOS and Mac OS X technology consultants can help your business to maintain these solutions for using Microsoft Windows applications on your Macs and can also assist your company to assess and install other products for Windows PC simulation.
Microsoft Consulting Best Practices Assessment
Remote Consulting Microsoft Consulting Best Practices
Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, in the trenches of IT service, performing a wide variety of IT tasks for a large array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support team. This means that you get not just expert IT capability, but also a consultant with field-tested methods for using technical knowledge to fix real-world IT problems quickly.
Project Server 2013 Technical Support
Microsoft Project Server Programmer
Progent's Microsoft consultants offer advanced support in implementing, managing and debugging any edition of Microsoft Project Server and can provide a wide range of cost-effective online consulting services based on proven best practices to help businesses of all sizes to receive all the benefits of this leading platform. Support services offered by Progent include solution design, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.
Microsoft Azure enterprise hybrid cloud solutions Consultant
Hybrid cloud integration Services
Progent can provide advanced online support to help companies connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine local resources along with cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Onsite Technical Support Microsoft Lync 2013
Lync Server 2013 security Consultancy
Progent's Microsoft consultants can assist you to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and execute a deployment of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and mobile workforce. Progent can also help you to carry out an efficient upgrade to Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to improve the team-computing functions of Microsoft Office programs, and offer online seminars and continuing support for Lync Server 2010 and other Microsoft products.
Supplemental Support Desk Cost Savings Computer Consultants
Virtual Call Desk Economics Integration
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to reduce costs and increase productivity.
Windows 8.1 Storage Spaces Outsourcing Technology
Windows 8.1 Help Desk IT Services
Progent's engineers can provide a range of consulting services to help companies of any size to install, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test labs to assess Windows 8.1 and plan and execute Windows 8.1 deployment plans following industry best practices.
Top Ranked UNIX, Windows Consultant
Computer Engineer Windows, UNIX, Solaris
If your company computer system mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, transparent dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services include network architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and repair, on-site technical support, and Helpdesk services.
Altaro VM Backup Scheduling Network Consultant
Hornetsecurity Altaro VM Backup Replication Engineer
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, deploy, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Shared Help Desk Ticketing Economics Consulting
Extended Support Desk Cost Savings Online Support
Progent's Help Desk outsourcing and co-sourcing services allow organizations to reduce costs, improve output, and adjust immediately to fast-changing business conditions.
Integration iCloud
Apple MobileMe Network Consultant
Progent's consultants can provide Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone support and iPad synchronization, or migrating to iCloud. For computer networks based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, secure, fast and aligned with your organization's business goals.
Technical Support MOM 2007
Specialists Operations Manager
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of any size can afford a degree of protection that was once reserved for large enterprises. Progent offers a variety RMM options available as low-cost service packages designed to help you to identify and fix a most IT network problems before they get big enough to impact productivity.
Exchange 2000 Upgrade Migration Consulting
Microsoft Exchange Remote Technical Support
Progent is one of the most qualified information technology support companies for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Urgent Support Barracuda Backup and vSphere
Barracuda Backup Encryption Consulting
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist your business to plan, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
Flexential Internet Data Center Professional
Flexential Colocation Center Consulting
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of IT experts based in the Tampa area, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran DRBC planning consultants. Progent can also assist you to plan and carry out a migration to the Flexential data center by providing services like planning solution configuration, recommending hardware, system configuration and testing, troubleshooting, streamling remote management, and training your IT staff.
Microsoft LCS Server Instant Messaging Network Engineer
Consultancy Microsoft LCS Server
Microsoft Office Communications Server delivers IM and presence as part of an extensible, world-class package offering enhanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, enhanced individual productivity, and stronger IP security with this simple-to-administer, highly available IM platform. Effective implementations of Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Tracking Service Costs IT Consultants
Tracking Service Costs IT Services
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support firms who offer scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation sent by each consultant to each client. The practice of detailing and organizing service activity allows more effective service and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Microsoft Certified Partner Support Windows Server 2022 and SCVMM
Windows Server 2022 Storage bus cache Computer Engineer
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
LockBit ransomware recovery Consultant
Urgent Specialists WannaCry ransomware recovery
Progent's experienced ransomware recovery consultants can help you to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Support Desk Sharing IT Consultants
24/7/365 Virtual Call Desk Computer Consultants
Progent's Shared Help Desk service allows your business to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Windows Server 2008 DirectAccess Consulting Services
Windows Server 2008 R2 Consultant
Windows Server 2008 represents an important advance in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can help your business benefit fully from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering expertise.
LockBit ransomware recovery Services
Dharma ransomware recovery Consultant Services
Progent's proven ransomware recovery consultants can assist you to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Top Rated Linux Network Monitoring Network Consulting
Specialist Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are useful, license-free monitoring tools that operate under Linux and can be deployed to analyze UNIX environments, Windows systems, or mixed-OS networks where the Linux OS and Windows coexist. Nagios lets network support engineers to monitor network services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's network integration experts can show you how to utilize both these utilities to streamline and troubleshoot your computer network.
IT Consultants Windows Server 2022 Disaster Recovery
Urgent Windows Server 2022 Cybersecurity Configuration
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Value Pricing Computer Support
Cisco and Microsoft Certified Expert Consulting Hourly Cost Network Installations
Progent's pricing policy is to bill for online support and in-person visits per minute. Consequently, you are charged just for received support. Progent does not demand a higher rate for off-hours or priority support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no service activation charge and requires no monthly commitment for services provided during normal business hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large invoices for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
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