Exchange ExpertsProgent's Microsoft-certified support professionals have over two decades of background helping companies of all sizes to design, deploy, and support email solutions built around Microsoft Exchange. For companies in Cleveland Ohio, Progent provides a range of economical Exchange Server support and troubleshooting services to ensure that your organization's Exchange system delivers:

  • Information security
  • Inbound and outbound malware defense and content filtering
  • High availability
  • Easy connectivity for telecommuters and mobile users
  • Efficient administration tools
  • Universal inboxes with voice messaging, Instant Messaging, Real-time Presence, and video conferencing capability
  • Dependable and fast data backup and recovery
  • Tight coordination of on-premises and cloud-based resources
Progent offers companies an online troubleshooting hot line staffed by Microsoft MCSE qualified engineers to resolve Exchange Server problems quickly. Progent's onsite computer support specialists can be sent in less than one day to offices in Cleveland Ohio. Progent's Cisco CCIE certified network consultants have the skill to provide assistance with challenging infrastructure issues that affect Exchange Server performance, and Progent's CISSP and CISA premier security experts can help your company to safeguard against or recover from attacks.

Progent's Microsoft Exchange consulting and maintenance specialists can help your organization to prepare for and implement non-disruptive migrations from legacy email environments to the latest Microsoft release. Progent's 64-bit upgrade consultants can assist you to evaluate the business benefits and costs of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to create and execute an efficient upgrade plan to a 64-bit release of Exchange Server. Progent's Power BI consultants can help you use information from Exchange spreadsheets to build modern visualizations to produce actionable Power BI analytical reports and dashboards. Progent can also help your company to expand your Microsoft Exchange-powered email solution with the latest smartphones and tablets by providing BYOD integration support services such as iPhone integration and Google Android phone integration and management.

Microsoft 365 Integration with local ExchangeMicrosoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget. For details about Progent's online consulting support for hybrid Microsoft 365 and on-premises Exchange systems, visit Microsoft 365 integration with on-prem Exchange.

In addition, Progent can offer 24x7 server monitoring to ensure your organization's messaging solution stays up and running, and Call Center Services for efficiently solving email issues affecting individual users.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
+1 647 317 9100 Toronto Network Support Services

Microsoft Exchange 2019 Deployment Services
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook. For details, visit Progent's Microsoft Exchange Server 2019 planning and configuration services.

Exchange 2016 Support
Exchange Server 2016's streamlined architecture permits simplified implementation and expansion, more efficient use of equipment, and reduced management expense. MS Exchange Server 2016 also offers tighter connectivity with Microsoft 365 apps, support for Microsoft Windows Server 2016, faster I/O performance, improved data loss protection, and more rapid recovery, feature-rich support for Apple iOS and Android mobile devices, comprehensive browser-based administration, and a more functional web client. Learn more details concerning Progent's Exchange 2016 consulting.

Microsoft Exchange 2013 Server Integration
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact key facets of IT including manageability, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange Server 2013. Learn more about Progent's Microsoft Exchange Server 2013 consulting services.

Exchange Server 2010 Support Services
Microsoft Exchange Server 2010 introduced game-changing solutions for high-availability, protected, unified messaging. In comparison to Exchange 2007 or Microsoft Exchange 2003, MS Exchange 2010 is more economical to install and maintain, easier to administer and expand, more comprehensive in features, higher performance, less vulnerable to hardware failure, more extensive in its support for mobile users, and better equipped to safeguard business data and defend against hacker assaults. Learn more details about Progent's Microsoft Exchange 2010 Server support.

Microsoft Exchange Server 2007 Help
Exchange 2007 is engineered to address the demands for protection, ubiquitous access, efficiency, and dependability. Exchange Server 2007 provides built-in resilience that delivers world-class availability to keep your Exchange solution up and running, protect you from spam and viruses, and enable your organization to comply with government and industry standards. Find out more details concerning Progent's Exchange 2007 help.

Exchange 2003 Server Support
Exchange Server 2003 offers a reliable, scalable, and manageable infrastructure with round-the-clock email and collaboration plus reasonable licensing cost. Exchange Server 2003 remains widely used because it enables a broad range of team activities, including group scheduling utilities, chat groups, and team folders, and also allows sharing of information across geographic, logical, and technology borders with functions such as IM, low latency communication, and video conferencing. Despite the fact that Microsoft has withdrawn support for the product, Exchange Server 2003 remains among the most widely used editions of the Exchange family. Progent's consultants can help your business to support your current Exchange Server 2003 solution or migrate to the latest edition of Microsoft Exchange. Find out additional details concerning Progent's Microsoft Exchange Server 2003 support services.

Exchange 2000 Server Consultants
Unlike MS Exchange 5.5, which has its built-in directory, MS Exchange 2000 utilizes MS Active Directory, providing a greatly simplified administration and security model. Microsoft has terminated support for this venerable product and it is long past time to upgrade. Progent's veteran email experts offer extensive experience working with Exchange Server 2K and can help your company to migrate affordably to a more advanced incarnation of this popular messaging solution. Find out additional details concerning Progent's MS Exchange 2K help.

Microsoft Exchange 2016 Migration Consulting
Progent's experts can assist your business with any and all phases of your Microsoft Exchange 2016 upgrade including planning, piloting, mailbox migration, client remediation and training. Progent's certified Exchange consultants can assist you to assess the business benefits of deploying MS Exchange Server 2016, plan and carry out an efficient migration, and provide on-going troubleshooting. Progent can help your business to build a Microsoft Exchange Server 2016 environment that utilizes on-premises and/or cloud datacenters. Learn more about ways that Progent's MS Exchange Server 2016 migration planning and support expertise can help you to upgrade affordably from your current Exchange environment to Microsoft Exchange 2016.

MS Exchange Server 2013 Migration Support Services
Microsoft Exchange 2013 includes important improvements to Exchange Server 2010 and introduces powerful new features as well as a streamlined design. Progent can assist your business to migrate to MS Exchange 2013 while retaining as much as possible of your existing resources. Progent's experts can also help you to configure Exchange 2013 with Lync, SharePoint Server, and Office desktop or Microsoft 365 for enhanced collaboration support and enterprise search capabilities. Find out how Progent's Exchange 2013 upgrade support can help you migrate smoothly to MS Exchange 2013 Server for local, cloud-based, or hybrid environments.

MS Exchange 2010 Migration Support Services
Progent offers expert help for each step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management, site analysis, project design and documentation, specification of new software licenses and equipment required, recommended vendor sourcing, pilot testing at client site or at Progent's test lab, managing temporary coexistence of MS Exchange 2010 Server and Exchange 2003 or Exchange 2007, deployment the production system, deactivating the previous system, and webinar training for customer's IT staff and users. Read more about how Progent's MS Exchange Server 2010 Migration Services can assist you to transition economically and productively from your older Exchange Server environment to MS Exchange 2010 Server

Spam Filtering, Data Loss Prevention plus Email Content Filtering and Cloud-based Email Encryption
ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption platform that incorporates the services and infrastructure of top data security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Loss Protection.

Planning and Deployment Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams consultants and Microsoft-certified Skype for Business consultants offer remote and on-premises expertise for companies of all sizes to evaluate the benefits of migrating to Microsoft Teams or Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud-based or hybrid deployment; interface Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Microsoft 365; set up HA solutions; interface Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you design and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with government and industry requirements.

How to Contact Progent for Microsoft Exchange Server Expertise
If your Ohio IT organization is trying to find a Microsoft Exchange support expert, contact Progent at 800-993-9400 or go to Contact Progent.

Progent's Consulting Services for Microsoft-powered Technology
For businesses of any size in Cleveland Ohio, Progent's Microsoft-authorized consultants can provide low-cost online computer assistance and professional consulting support for the whole family of Microsoft .NET Enterprise Servers. Progent can provide Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment help, Windows 2008 Server expertise, and Windows Server 2003 technical support. Progent's planning, integration, optimization, and support services cover network architecture, configuration, and management outsourcing for project analysis and documentation, local and off-site technical support and system diagnosis, Help Desk Services, certified security consulting, turn-key outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consulting experts include System Center 2016 Operations Manager specialists, Microsoft System Center 2016 Configuration Manager (SCCM 2016) specialists and Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can assist you to plan and deploy Microsoft's platform for centralized management of hybrid cloud environments that combine on-premises resources and cloud-based infrastructure and services.

Progent also can deliver a broad range of online desktop consulting and support services including Windows 11 planning and upgrade support, Windows 10 integration support, Microsoft Windows 8.1 consulting support, Windows 7 maintenance, preparing for to 64-bit computing, moving to 64-bit computing, configuring Microsoft 365, and streamlining desktop configuration.

In case your Cleveland Ohio company needs immediate online support from a certified engineer, go to Progent's Urgent Remote Computer Help.

Find out additional details concerning Progent's Microsoft-Certified Technology Consulting.

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    Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade support, and one-on-one or group online training customized to meet your specific requirements. Progent's experts also can show you how to build and support a secure, robust network infrastructure to support your ERP, MRP and accounting solutions.

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  • Microsoft SharePoint Server 2010 Technical Support
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    Progent's Microsoft engineers can provide affordable remote support and development services to help you to design, implement, administer, and maintain Microsoft SharePoint 2010 installations that can feature web pages that can function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise-wide search, workflows, and other utilities to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from earlier versions of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.

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    Progent is a pioneer in economically providing enterprise-class IT support to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserved small company sector is the combined result of major technical and operational innovations that have removed much of the conventional expenses out of administering IT service, added unprecedented professional expertise into the IT service system, and significantly streamlined the repair cycle.

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    Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security professionals can run thorough penetration tests without the awareness of your company's in-house IT resources. Stealth penetration checking shows whether current security defense tools such as intrusion incident warnings and event history monitoring are correctly configured and consistently observed. Progent can implement continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks common to modern variants of ransomware.

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    Progent offers live remote training for an array of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the benefits of conventional in-person seminars, such as immediate communication between students and trainers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many workers. Available to single students or groups of all sizes, Progent's live online training permits the trainer to run the seminar from an online facility and the students can be spread throughout a campus or all over the the U.S. Live online education supports powerful teaching aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specific topics or longer in duration and broader in scope.

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    Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.

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    Progent's Microsoft-certified network engineers can help your organization to determine the value of Microsoft Exchange Server 2010 for your company and can help you to design and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast payback by improving your workers' efficiency, lowering the cost of equipment and service, simplifying administration, and consolidating your key communications platforms.

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    Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support, team, create an enterprise-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.

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