For fast remote assistance with data security issues, companies in Cleveland Ohio can find world-class support from Progent's certified security professionals. Progent's online support consultants are ready to offer fast and low-cost assistance with security problems that threaten the viability of your network. Progent's accredited engineers are premier to provide help for environments based on Microsoft Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can provide expert help for critical cybersecurity and recovery technologies including AI-based End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-site backup. Progent's wide selection of services encompasses firewall expertise, email filtering and encryption, protected system architecture, and business continuity preparedness. Progent's technical support staff has earned the world's top security certifications including CISA and Information System Security Architecture Professional.

Progent provides online security support services on a per-minute model without minimum times and without additional charges for setup or off-hour service. By charging by the minute and by providing top-level expertise, Progent's billing structure keeps expenses under control and avoids scenarios where quick fixes entail major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may be slower to recognize a breach and are less able to organize a quick and forceful defense. The more lateral movement ransomware can achieve within a victim's system, the longer it will require to restore core IT services and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first steps in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help businesses to locate and quarantine breached servers and endpoints and protect clean assets from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Should We Do Now?
Cybersecurity ConsultingIf your network is currently experiencing a network security crisis other than ransomware, visit Progent's Emergency Remote Network Support to learn how to receive immediate help. Progent maintains a team of veteran network security experts who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future attacks.

For organizations that have planned in advance for a security breech, the formal incident response model outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security incident.

Introduction to Security Services
Coordinating data security plus preparedness for recovering vital information and systems following a security breach requires a continual process involving a variety of technologies and procedures. Progent's certified engineers can support your business at any level in your attempt to protect your IT network, ranging from security assessments to designing a comprehensive security strategy. Key technologies supported by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.

Designing and Building Secure Environments
Any organization should have a carefully considered security plan that includes both preventive and reactive elements. The pre-attack strategy is a set of steps that works to reduce vulnerabilities. The post-attack strategy defines activities to help security staff to assess the losses caused by a breach, remediate the damage, record the event, and revive business functions as soon as possible. Progent can advise you how to design security into your business operations. Progent can configure scanning utilities, define and implement a secure computer architecture, and propose processes and policies to optimize the safety of your computing environment. Progent's security professionals are ready to help you to set up a firewall, design secure online and mobile access to e-mail and data, and install an efficient VPN.

If your company is looking for an economical option for outsourcing your security management, Progent's Round-the-clock Network Support Options include non-stop online server monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud infrastructure and that comply with regulatory security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

System Restoration and Security Forensics
Progent has skill in restoring systems and devices that have been compromised, are suspect, or have stopped working because of a security breach. Progent can help assess the damage caused by the breach, return your company to normal business operations, and recover data compromised owing to the assault. Progent's security engineers can also perform a thorough failure analysis by examining event logs and utilizing a variety of proven assessment tools. Progent's experience with security issues minimizes your business disruption and allows Progent to propose effective strategies to prevent or contain new attacks.

Ransomware Cleanup and Restoration Expertise
Progent can provide the services of experienced ransomware recovery experts with the skills to restore a network compromised by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, see ransomware removal and recovery expertise.

Work-from-Home Cybersecurity Solutions
Work-from-Home (WFH) employees commonly utilize their personal computers and usually operate in a poorly secured physical environment. This situation increases their vulnerability to cyber attacks and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the development of policies built on leading practices. Progent's seasoned roster of at-home workforce support consultants can assist your business to plan, implement and manage a compliant cybersecurity solution that guards critical IT resources in networks that include remote workers and hybrid workers.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides optimizing the security and functionality of your IT environment, Progent's patch management services allow your IT staff to focus on line-of-business initiatives and tasks that deliver maximum business value from your network. Learn more about Progent's software/firmware update management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management stack that features AI software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in minutes to protect endpoints against increasingly sophisticated threats including ransomware, known and new malware, trojan viruses, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial EDR response tool deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware breach. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response services.

Expertise with Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, concurrent, automated testing of your network to help you identify, rank, fix, and confirm security vulnerabilities before threat actors can exploit them. NodeZero pentests can strategically deploy so-called tripwires like fake files or credentials to find out when your environment is currently being probed along key attack paths. Tripwires provide sufficient information to allow you to take action quickly with your SIEM tools and procedures before an assailant can compromise your environment. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform thorough penetration tests of your perimeter and your internal network so you can determine your current security profile. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and deploy a unified cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To learn additional information about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can run extensive intrusion checks without the knowledge of your company's in-house network support staff. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event history analysis are correctly set up and actively observed. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to modern strains of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior analysis technology to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a selection of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS services automate and track your backup processes and allow non-disruptive backup and rapid restoration of critical files/folders, applications, images, plus VMs. ProSight DPS helps you recover from data loss caused by hardware failures, natural disasters, fire, malware like ransomware, user mistakes, malicious insiders, or application bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured application and give your password you are requested to verify your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be used as this second means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified security consultants can provide unique specialized help in key areas of computer protection such as:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic network scans to reveal possible security gaps. Progent has extensive skills with these and similar utilities and can assist you to analyze audit results and react appropriately. Progent's security consultants also provide web software validation and can conduct thorough assessments of enterprise-wide security to determine your organization's compliance with key industry security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the strength of your wireless security including in-place wireless appliances plus portable handsets. Learn additional information about Progent's Information Risk Audits and Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class technical support for Cisco's entire range of protection and Virtual Private Network products such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read more information about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Support.

Other Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a wide array of protection solutions from Microsoft and Cisco, Progent offers organizations of any size advanced consulting for security products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

CISM Security Support Services
CISM Consultants for Cleveland OhioCertified Information Security Manager (CISM) defines the core skills and international benchmarks of performance that computer security professionals are required to master. It offers executive management the assurance that consultants who have been awarded their certification have the background and knowledge to provide effective security management and consulting services. Progent can offer a CISM support professional to help your organization in vital security areas including data security governance, vulnerability management, information security process management, and crisis response management.

Learn more details about Progent's Certified Information Security Manager Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified Network Security Professionals for Cleveland OhioProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP certification as a result of verified professional work, rigorous study, and formal examination. CISSP qualification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include security administration procedures, security architecture and models, access control methodology, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Cleveland OhioProgent's ISSAP Premier security consultants are specialists who have earned ISSAP certification after rigorous testing and significant experience. field experience with information security architecture. ISSAP consultants have acquired in-depth knowledge of access management systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

Learn additional information concerning Progent's ISSAP Accredited Protected System Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, produce viable system designs that incorporate compliant security features for all critical system functions, define effective configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Professional Services
Certified Information Systems Auditor Experts for Cleveland OhioThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents expertise in network security auditing. Certified by ANSI, the CISA credential has consultants undergo a comprehensive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Premier security engineer trained to assist companies in the fields of IS audit services, information technology administration, network assets and architecture planned useful life, information technology support, safeguarding information assets, and disaster recovery preparedness.

Read additional information about Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC-certified Risk Mitigation Specialists
CRISC-certified Network Risk Consultants for Cleveland OhioThe CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to design, deploy, and support IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity plan based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-Premier consultants for objectively assessing your IS control design and with the expertise of Progent's CISM-certified consultants for designing security policies and procedures.

Get additional details about Progent's CRISC IT Risk Management Services.

GIAC Consulting Services
Security Experts with GIAC (Global Information Assurance Certification) for Cleveland OhioGlobal Information Assurance Certification was established in 1999 to certify the knowledge of computer security engineers. GIAC's goal is to assure that an accredited professional has the skills necessary to provide support in important areas of network, data, and software security. GIAC accreditations are recognized by businesses and institutions all over the world including U.S. National Security Agency (NSA). Progent can provide the expertise of certified consultants for any of the network security services addressed within GIAC accreditation topics such as assessing perimeters, security incident response, traffic analysis, web services security, and SIEM solutions.

Learn more information concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Consulting Services
If your business is located in Cleveland Ohio and you want cybersecurity support services, phone Progent at 800-993-9400 or visit Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
Canada
+1 647 317 9100 Toronto Network Support Services




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  • Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has demonstrated a talent for creating sophisticated information technology solutions in his roles as as a network architect, application developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.

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    Progent has been providing SharePoint support since the initial product was published more than 20 years ago, and Progent has the scope of technical know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific tasks related to your SharePoint 2013 migration.

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    Configuration Manager automates application and device provisioning and updating, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a common point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist your organization with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.

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