For immediate remote help with network security issues, companies in Cleveland, OH, have access to expert troubleshooting from Progent's security engineers. Progent's remote service staff is ready to offer efficient and low-cost help with security problems that threaten the productivity of your IT network. Progent's security consultants are premier to provide help for systems powered by Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad selection of consulting services encompasses firewall expertise, email filtering and encryption, protected network design, and business continuity preparedness. Progent's technical support staff has earned the world's most advanced security certifications including Certified Information Security Manager and CISSP.
Progent provides online security support on a per-minute basis with no minimum minutes and no additional fees for sign-up or after hours support. By charging by the minute and by delivering world-class help, Progent's billing structure keeps costs low and eliminates scenarios where simple solutions result in big expenses.
Our Network Has Been Attacked: What Should We Do Now?
In case your network is now fighting a network security emergency, visit Progent's Emergency Remote Technical Support to find out how to get immediate assistance. Progent maintains a team of veteran network security experts who offer online and on-premises support that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to protect against future exploits.
For companies who have planned carefully for being hacked, the formal post-attack response procedure outlined by GIAC is Progent's approved method of reacting to a serious security attack.
Introduction to Progent's Security Support Services
Coordinating data security as well as planning for restoring critical data and systems following a security breach requires an on-going program involving a variety of technologies and processes. Progent's certified security professionals can help your organization at any level in your attempt to guard your IT network, ranging from security assessments to designing a comprehensive security strategy. Key areas covered by Progent's security consultants include Planning and Implementation, Data Recovery and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.
Planning and Implementing Protected Networks
Any business ought to develop a carefully considered security strategy that incorporates both proactive and reactive activity. The pre-attack strategy is a set of precautions that helps to minimize security gaps. The post-attack plan specifies activities to assist IT staff to evaluate the losses caused by a breach, repair the damage, record the event, and restore network functions as quickly as possible. Progent can show you how to design security into your company operations. Progent can install scanning software, define and execute a secure IT architecture, and propose processes and policies that will optimize the safety of your computing environment. Progent's security professionals are ready to help you to configure a firewall, deploy safe online and mobile access to email and data, and configure an efficient VPN.
If you are interested in an economical way for outsourcing your network security management, Progent's Round-the-clock Monitoring Options include automated online network monitoring and quick response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud resources and that comply with government and industry data security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
Data Recovery and Failure Analysis
Progent offers skill in restoring systems and servers that have been hacked, are quarantined, or have failed as a result of a security attack. Progent can help evaluate the damage caused by the assault, return your company to ordinary business operations, and recover data compromised as a result of the attack. Progent's certified specialists can also manage a comprehensive failure analysis by going over event logs and utilizing other advanced assessment techniques. Progent's experience with security issues reduces your off-air time and permits Progent to propose effective ways to avoid or contain future assaults.
Ransomware Removal and Recovery Consulting
Progent can provide the help of proven ransomware recovery experts with the knowledge to restore an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware removal and recovery consulting.
Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire threat progression including filtering, detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's security engineers can provide world-class support in vital areas of IT protection including:
Information Risk Audits and Compliance Assessment
Progent provides expertise with information risk auditing utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic system tests to uncover possible security gaps. Progent has extensive experience with these utilities and can help you to understand audit results and react efficiently. Progent's certified security engineers also can perform web software validation and can perform expert assessments of enterprise-wide security to assess your company's compliance with key worldwide security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless equipment plus portable devices. Find out more information concerning Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting support for Cisco's entire range of security and VPN technologies including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Read additional information about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network Solutions
Unannounced Intrusion Testing Services
As well as being expert in a broad range of security solutions from Microsoft and Cisco, Progent offers companies of all sizes expert consulting for products from other major firewall and VPN suppliers. Progent's engineers offer:
Unannounced penetration testing is a valuable method for allowing companies to understand how exposed their networks are to real-world threats by showing how effectively corporate protection processes and technologies hold up against authorized but unpublicized intrusion attempts launched by seasoned security engineers using advanced intrusion methods. Get the details about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Services
CISM defines the fundamental skills and international benchmarks of service that information security professionals are expected to achieve. CISM provides business management the confidence that those who have been awarded their accreditation possess the background and knowledge to offer efficient security management and consulting services. Progent can provide a CISM support professional to assist your organization in key security areas such as data security governance, vulnerability assessment, data security program management, and crisis handling management.
Read additional details about Progent's CISM Security Support Assistance.
CISSP Security Support Expertise
Progent's CISSP consultants are security specialists who have been awarded CISSP certification through demonstrated experience, rigorous study, and formal examination. CISSP Certification indicates mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity management procedures, security design and test systems, access control methodology, software development security, business processes security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.
Get additional details about Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified security experts have been awarded ISSAP certification following thorough testing and extensive hands-on work with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.
Read the details about Progent's ISSAP Accredited Protected Network Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering principles and techniques in system development, review and evaluate system security designs according to security engineering best practices, create cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical security solutions that balance your operational requirements with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an exhaustive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security consultant able to assist companies in the areas of IS audit process, IT enforcement, network assets and infrastructure planned useful life, IT support, protecting information assets, and disaster recovery planning.
Find out more details concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC-certified IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify an IT professional's skills to design, deploy, and support IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to help you to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk management services are a good fit the support provided by Progent's CISA-Premier security engineers for impartially auditing your IT control design and with the expertise of Progent's CISM-certified consultants for designing company-wide security policies.
Get additional details about Progent's CRISC-certified Network Risk Management Support.
GIAC (Global Information Assurance Certification) Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC's mission is to verify that an accredited security consultant possesses the skills appropriate to deliver support in key categories of network, information, and application program security. GIAC accreditations are recognized by businesses and government organizations all over the world including United States NSA. Progent offers the support of certified security engineers for any of the security capabilities covered within GIAC certification topics such as auditing networks, security incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Find out additional details about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Network Security Help
If your company is situated in Cleveland or elsewhere in the state of Ohio and you want computer security engineering help, phone Progent at 800-993-9400 or go to Contact Progent.
Cleveland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cleveland Metro Area.
Progent locations in the Cleveland Metro Area