To get fast remote assistance with computer security issues, businesses in Cleveland Ohio can find world-class support from Progent's security engineers. Progent's online service consultants are ready to offer efficient and economical help with security emergencies that threaten the productivity of your IT network. Progent's security engineers are premier to provide help for environments based on Microsoft Windows, Linux, Apple macOS and OS X, Sun, and popular versions of UNIX. Progent's broad selection of services encompasses firewall configuration, email filtering and encryption, secure system infrastructure, and business continuity preparedness. Progent's support staff has been awarded the world's most advanced security credentials including Certified Information Systems Auditor (CISA) and CISSP.

Progent provides online security expertise on a by-the-minute basis without minimum times and no extra charges for sign-up or off-hour service. By billing per minute and by delivering top-level expertise, Progent's pricing model keeps expenses under control and avoids scenarios where quick solutions turn into big charges.

Our System Has Been Attacked: What Are We Supposed to Do Now?
Cybersecurity ConsultantsIf you are now fighting a network security emergency, go to Progent's Urgent Online Computer Help to see how to get fast help. Progent has a team of seasoned network security specialists who offer online and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future attacks.

For companies that have prepared beforehand for an attack, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security penetration.

Introduction to Security Support Services
Coordinating network security as well as staying ready for recovering vital data and functions following an attack demands a continual effort that entails an array of technologies and processes. Progent's certified engineers can help your organization at all levels in your efforts to safeguard your information network, ranging from security audits to designing a complete security program. Some areas supported by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of Email-Borne Threats.

Planning and Building Protected Networks
Every organization ought to have a thoroughly considered security strategy that includes both proactive and responsive elements. The pre-attack strategy is a collection of steps that works to reduce vulnerabilities. The post-attack plan defines procedures to assist security personnel to assess the losses resulting from an attack, repair the damage, document the experience, and revive network activity as soon as possible. Progent can advise you how to incorporate protection into your business processes. Progent can configure scanning utilities, define and execute a secure IT architecture, and recommend processes and policies that will maximize the protection of your network. Progent's security professionals are available to help you to set up a firewall, deploy safe remote access to email and information, and configure an efficient VPN.

If your company is interested in an affordable way for jobbing out your security management, Progent's Round-the-clock Network Support Services feature continual remote system tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud resources and that comply with government and industry security standards. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

System Restoration and Security Forensics
Progent offers expertise in restoring systems and servers that have been compromised, are suspect, or have failed because of a security attack. Progent can help assess the losses caused by the breach, return your company to ordinary functions, and recover data lost owing to the assault. Progent's security engineers can also manage a comprehensive failure analysis by examining event logs and using a variety of proven forensics techniques. Progent's experience with security issues minimizes your off-air time and permits Progent to suggest efficient measures to avoid or mitigate future assaults.

Ransomware Cleanup and Recovery Expertise
Progent can provide the help of proven ransomware recovery experts with the skills to restore a network that has suffered an attack by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, visit ransomware cleanup and recovery expertise.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. In addition to optimizing the security and functionality of your IT environment, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic projects and tasks that deliver the highest business value from your network. Learn more about Progent's patch management services.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight portfolio of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with advanced backup product companies to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup operations and allow transparent backup and fast restoration of critical files, applications, system images, and virtual machines. ProSight DPS lets you protect against data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious insiders, or software bugs. Managed backup services available in the ProSight ProSight Data Protection product line include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, when you sign into a protected online account and give your password you are requested to confirm your identity via a unit that only you possess and that uses a different network channel. A broad selection of out-of-band devices can be utilized for this added means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may register several verification devices. To learn more about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified consultants offer world-class expertise in vital areas of network security such as:

Vulnerability Audits and Security Compliance Testing
Progent provides expertise with information risk auditing utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system scans to identify possible security problems. Progent has extensive experience with these and similar utilities and can assist you to understand audit reports and respond appropriately. Progent's certified security consultants also provide web application validation and can perform expert evaluation of corporate-wide security to assess your company's compliance with key global security standards such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless protection including stationary wireless equipment plus mobile devices. Get additional details concerning Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide world-class consulting support for Cisco's complete range of protection and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Learn the details about Cisco Protection, Virtual Private Network and Aironet Wireless Consulting.

Additional Firewall and Virtual Private Network Consulting Services
In addition to supporting a wide range of protection solutions from Microsoft and Cisco, Progent can provide businesses of any size top-level engineering services for products from other important firewall and VPN vendors. Progent's engineers offer:

Stealth Penetration Checking Services
Stealth penetration checking is a key technique for allowing organizations to understand how exposed their networks are to potential threats by testing how thoroughly network security procedures and mechanisms hold up against authorized but unannounced intrusion attempts instigated by seasoned security engineers using advanced hacking techniques. Read the details about Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Services
CISM Experts for Cleveland OhioCertified Information Security Manager defines the core skills and international benchmarks of performance that computer security professionals are expected to master. It provides executive management the confidence that consultants who have been awarded their CISM have the experience and skill to provide efficient security management and engineering services. Progent can provide a CISM support professional to assist your enterprise in key security disciplines such as information protection governance, risk assessment, information protection process management, and incident response support.

Read more information about Progent's Certified Information Security Manager Security Consulting Services.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Certified Network Security Specialists for Cleveland OhioProgent's CISSP experts are cybersecurity engineers who have been awarded CISSP certification as a result of demonstrated experience, rigorous study, and formal testing. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include security management practices, security design and models, access control methodology, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Get more details concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Experts for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Cleveland OhioProgent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation following thorough examination and substantial experience. field experience with information security design. ISSAP security experts have acquired comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.

Find out the details about Progent's ISSAP Accredited Secure Network Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Services
Certified Information Systems Auditor (CISA) Engineers for Cleveland OhioThe Certified Information Systems Auditor (CISA) credential is an important achievement that represents mastery in network security auditing. Certified by ANSI, the CISA accreditation requires that consultants undergo a comprehensive test overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security consultant able to help companies in the areas of IS audit services, information technology governance, network assets and infrastructure lifecycle, information technology service delivery, protecting data resources, and disaster recovery planning.

Learn the details concerning Progent's Certified Information Systems Auditor Professional Expertise.

CRISC Network Risk Management Experts
CRISC-certified IT Risk Experts for Cleveland OhioThe CRISC certification program was established by ISACA to verify a consultant's skills to design, deploy, and support IS control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and carry out a business continuity strategy that follows industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation services are a good fit the services available from Progent's CISA-Premier security engineers for objectively assessing your IT management design and with the expertise of Progent's CISM experts for designing security policies.

Learn more details concerning Progent's CRISC Risk Management Expertise.

GIAC Professional Expertise
Network Security Experts with GIAC Certification for Cleveland OhioGIAC was established in 1999 to certify the skill of computer security professionals. GIAC's goal is to make sure that an accredited security consultant has the skills necessary to deliver services in important categories of system, data, and application security. GIAC certifications are acknowledged by businesses and institutions throughout the world including U.S. National Security Agency (NSA). Progent offers the help of GIAC certified professionals for all of the security disciplines addressed within GIAC certification programs including auditing security systems, security incident handling, traffic analysis, web-based services security, and SIEM solutions.

Find out additional details concerning Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Help
If your company is located in Cleveland Ohio and you're trying to find computer security engineering help, call Progent at 800-993-9400 or go to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
+1 647 317 9100 Toronto Network Support Services

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite help to implement your migration to Exchange Server 2010, generate thorough documentation of your upgraded email environment, train your network support staff and users to get them ramped up quickly on Exchange Server 2010, and provide continuing management services and technical help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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    Microsoft Exchange Server 2010 Upgrade Consult

    Progent's Microsoft-certified engineers can deliver affordable remote and on-premises help to implement your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, train your network support team and end users to get them up to speed rapidly on Exchange Server 2010, and offer continuing administrative consulting and engineering help. Progent can also help you migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.

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    Progent's Sun Solaris family consulting experts provide small companies and developers assistance with managing and supporting Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you a convenient single source to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Small to middle size businesses can now get all the advantages of Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT service packages, small businesses can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company information systems world-class availability, security, and productivity.

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    Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can simplify system administration, offer technical support and repair, and enhance security. Progent can also help you design, justify, and implement a strategy to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing test installations to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.

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    Progent's Microsoft-certified consultants can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and increase worker output by making sure that operating systems and applications stay current, tracking licensing, and monitoring resource usage profiles to help you make informed buying decisions. When you are ready to upgrade your SCCM 2007 configuration management solution, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.

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    Progent's consultants can provide online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business solution that is compliant with government and industry standards.

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