For fast online help with network security issues, companies in Cleveland Ohio have access to world-class troubleshooting by contacting Progent's certified security engineers. Progent's online support staff is available to offer effective and low-cost help with security emergencies that are impacting the viability of your information system. Progent's accredited consultants are certified to provide help for systems based on Microsoft, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class help for critical cybersecurity and restoration solutions such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation, immutable backup, and off-site backup. Progent's wide range of services covers firewall expertise, email filtering and encryption, secure network architecture, and disaster recovery planning. Progent's technical support staff has earned the world's most advanced security credentials including Certified Information Systems Auditor and ISSAP.

Progent provides remote security help on a per-minute model without minimum call duration and without additional fees for sign-up or off-hour support. By charging by the minute and by providing top-level expertise, Progent's billing structure keeps costs low and avoids situations where quick fixes turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may be slower to become aware of a break-in and are less able to organize a quick and coordinated response. The more lateral progress ransomware is able to achieve inside a target's system, the longer it takes to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to complete the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist you to locate and quarantine breached servers and endpoints and protect clean assets from being compromised. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do Now?
Cybersecurity Consulting FirmIn case you are now faced with a network security emergency other than ransomware, visit Progent's Emergency Online Technical Help to find out how to get immediate aid. Progent maintains a pool of certified network security experts who can provide remote and onsite assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity posture to protect against future attacks.

For businesses that have prepared in advance for an attack, the step-by-step incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security attack.

Overview of Progent's Security Expertise
Coordinating computer security plus preparedness for recovering vital data and functions following a security breach demands a continual process that entails an array of tools and procedures. Progent's security engineers can assist your organization at all levels in your efforts to guard your information network, ranging from security audits to designing a complete security strategy. Some areas supported by Progent's experts include Security Planning and Implementation, Data Recovery and Security Forensics, and Outsourced Filtering of Email-Borne Spam and Viruses.

Designing and Implementing Protected Networks
Any company ought to have a carefully considered security strategy that incorporates both preventive and responsive steps. The pre-attack strategy is a collection of precautions that works to minimize vulnerabilities. The post-attack strategy defines procedures to help security personnel to evaluate the losses caused by a breach, repair the damage, record the event, and restore business activity as soon as possible. Progent can show you how to incorporate protection into your business processes. Progent can install auditing utilities, create and implement a secure network architecture, and propose procedures and policies to maximize the protection of your computing environment. Progent's security professionals are available to assist you to configure a firewall, deploy secure offsite connectivity to e-mail and information, and install an efficient virtual private network (VPN).

If you are looking for an economical way for jobbing out your network security management, Progent's 24x7 Monitoring Packages include non-stop online network tracking and quick response to problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that are compliant with government security standards. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Security Forensics
Progent has expertise in restoring systems and devices that have been hacked, are suspect, or have failed as a result of a security penetration. Progent can help evaluate the damage caused by the attack, return your company to ordinary business operations, and retrieve information lost as a result of the breach. Progent's certified specialists can also perform a thorough failure evaluation by examining activity logs and using a variety of advanced assessment tools. Progent's background with security issues minimizes your downtime and allows Progent to recommend efficient ways to prevent or mitigate future attacks.

Ransomware Removal and Restoration Services
Progent can provide the services of seasoned ransomware recovery experts with the skills to rebuild an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware cleanup and recovery expertise.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home employees typically use their own computers and usually operate in a unsecured physical area. This multiplies their vulnerability to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the development of policies built on leading practices. Progent's seasoned team of at-home workforce solutions consultants can help your business to design, implement and maintain a compliant security solution that guards critical IT resources in environments that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. Besides optimizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to concentrate on line-of-business initiatives and tasks that deliver maximum business value from your network. Learn more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat defense stack that includes AI software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats including ransomware, known and zero-day malware, trojan viruses, hacking tools, RAM exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the first EDR response tool activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response solutions.

Expertise with Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, concurrent, automated testing of your internal and perimeter network to help you identify, prioritize, remediate, and verify cybersecurity weaknesses before threat actors can exploit them. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure in order to evaluate your present security posture. Progent can also assist you to strengthen your network security and can assist you to plan and implement a unified cybersecurity strategy that simplifies management and provides maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more details about Progent's vulnerability assessment solutions powered by on NodeZero's penetration test platform, see Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is an important part of any comprehensive IT system security plan. Progent's security professionals can run thorough intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and consistently observed. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to modern variants of ransomware. Get additional information about Progent's Stealth PEN Evaluation Experts.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including blocking, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS products automate and track your backup processes and enable transparent backup and rapid restoration of critical files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, human error, malicious insiders, or software bugs. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to provide centralized control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured application and enter your password you are requested to confirm who you are via a unit that only you have and that uses a different network channel. A broad selection of devices can be used for this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several verification devices. For details about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains and warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified security engineers can provide unique consulting support in vital areas of network protection including:

Information Risk Audits and Compliance Assessment
Progent offers experience with security auditing tools like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive network tests to reveal potential security problems. Progent has broad experience with these utilities and can help you to understand audit results and respond efficiently. Progent's certified security consultants also provide web software testing and can perform thorough assessments of enterprise-wide security to assess your company's compliance with key global security specifications such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances plus portable handsets. Find out more details about Progent's Information Risk Audits and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read additional details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.

Other Firewall and Virtual Private Network Technologies
As well as being expert in a wide range of network security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes advanced support for security products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:

Certified Information Security Manager Security Consulting Expertise
CISM Experts for Cleveland OhioCertified Information Security Manager (CISM) identifies the fundamental skills and international standards of performance that IT security professionals are expected to master. CISM offers executive management the assurance that consultants who have been awarded their accreditation have the background and skill to offer efficient security administration and consulting support. Progent can offer a CISM-certified consultant to assist your organization in key security disciplines including information protection governance, risk management, data security process control, and crisis response support.

Get the details concerning Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Certified System Security Experts for Cleveland OhioProgent's CISSP experts are cybersecurity specialists who have earned CISSP status through verified professional work, extensive study, and formal examination. CISSP Certification indicates expertise in an international standard for information security. ANSI has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management procedures, security architecture and test systems, access permission systems, applications development security, operations security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.

Get additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Cleveland OhioProgent's ISSAP Premier cybersecurity consultants have been awarded ISSAP certification after rigorous testing and extensive hands-on work with network security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.

Find out more details about Progent's ISSAP Accredited Protected System Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your organization to follow current system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, create cohesive system designs that include compliant cybersecurity features for all key system functions, develop effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Services
Certified Information Systems Auditor Consultants for Cleveland OhioThe Certified Information Systems Auditor (CISA) accreditation is an important qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit consultant trained to assist businesses in the areas of information systems audit process, information technology enforcement, network assets and architecture lifecycle, IT service delivery, protecting data resources, and business continuity planning.

Read more information about Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified IT Risk Mitigation Consultants
CRISC-certified Risk Engineers for Cleveland OhioThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation services are complementary to the services available from Progent's CISA-Certified security engineers for impartially evaluating your IT management mechanisms and with the expertise of Progent's CISM-certified consultants for implementing security policies.

Get additional information about Progent's CRISC Risk Mitigation Support.

GIAC Consulting Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Cleveland OhioGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security professionals. GIAC's mission is to assure that a certified security consultant has the knowledge needed to deliver services in key categories of network, data, and application software security. GIAC accreditations are acknowledged by businesses and institutions throughout the world including United States National Security Agency (NSA). Progent can provide the help of GIAC certified professionals for all of the network security services addressed within GIAC certification topics including assessing networks, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Learn more information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Consulting Services
If your business is situated in Cleveland Ohio and you're trying to find computer security engineering help, phone Progent at 800-993-9400 or refer to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
Canada
+1 647 317 9100 Toronto Network Support Services




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    Our compensation structure is based on revenue sharing, so similar to being a freelance contractor, your earnings are entirely tied to your generated revenue. Some of our support staff focus on quality of life and choose to work at a more relaxed pace, using our self-determined schedule to follow personal enthusiasms like hiking, motorcycle racing, skiing, fishing, vacations, or sharing private time with relatives and acquaintances. Other consultants take advantage of the chance to make major dollars via lots of effort and long hours. Progent fully encourages both ends of the spectrum plus everything in the middle.

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    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

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    System Center 2016 provides important enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that include Linux, Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.

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    ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information.

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    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, optimize and troubleshoot their networking appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance problems.

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    Progent can provide cost-effective online consulting to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent offers occasional support to assist you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.

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    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent faces few competitors. Small businesses who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, secure, and productive.

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