For fast online help with computer security problems, businesses in Cleveland Ohio can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's online support staff is ready to provide fast and economical help with security problems that are impacting the viability of your information system. Progent's accredited consultants are certified to provide help for systems powered by Microsoft, Linux, macOS and OS X, and major versions of UNIX. Progent can provide world-class help for critical cybersecurity and restoration technologies such as AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad array of consulting services encompasses firewall technology, email filtering and encryption, protected network design, and business continuity planning. Progent's support team has been awarded the world's most advanced security credentials including Certified Information Security Manager (CISM) and CISSP.

Progent offers remote security expertise on a per-minute model without minimum minutes and without extra fees for sign-up or after hours support. By billing by the minute and by delivering top-level help, Progent's billing policy keeps expenses under control and avoids scenarios where quick solutions result in major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel are likely to take longer to become aware of a breach and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to make inside a victim's network, the longer it takes to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help you to identify and isolate infected servers and endpoints and guard clean resources from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Do We Do Now?
Cybersecurity Consulting FirmIf you are currently fighting a security crisis other than ransomware, refer to Progent's Emergency Remote Computer Support to learn how to get fast assistance. Progent has a team of seasoned cybersecurity experts who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future attacks.

For companies that have planned carefully for an attack, the formal incident handling procedure outlined by Global Information Assurance Certification is Progent's approved method of handling a serious security incident.

Introduction to Security Services
Managing computer protection as well as preparation for restoring critical data and systems after an attack requires a continual effort that entails an array of tools and processes. Progent's certified professionals can support your organization at whatever level in your efforts to secure your IT network, ranging from security assessments to creating a complete security plan. Key areas covered by Progent's experts include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Protection from Email-Based Attacks.

Designing and Building Secure Environments
Any organization ought to have a thoroughly thought out security strategy that includes both preventive and responsive activity. The proactive strategy is a set of steps that helps to reduce vulnerabilities. The post-attack strategy defines procedures to assist IT personnel to evaluate the damage caused by a breach, remediate the damage, document the experience, and revive business activity as soon as possible. Progent can advise you how to build protection into your business operations. Progent can set up scanning utilities, create and build a secure computer architecture, and propose procedures and policies to maximize the protection of your information system. Progent's security experts are available to help you to configure a firewall, design secure remote connectivity to e-mail and data, and install an effective VPN.

If your company is looking for an affordable way for jobbing out your network security management, Progent's 24x7 Network Support Services include non-stop remote network monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that are compliant with government security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Restoration and Failure Analysis
Progent provides skill in restoring networks and computers that have been compromised, are quarantined, or have stopped working following a security breach. Progent can show you how to determine the losses resulting from the assault, restore ordinary business operations, and retrieve data lost as a result of the attack. Progent's security engineers can also manage a thorough failure evaluation by examining event logs and using other advanced assessment techniques. Progent's background with security issues minimizes your downtime and permits Progent to recommend efficient strategies to prevent or contain new assaults.

Ransomware Removal and Restoration Consulting
Progent offers the services of experienced ransomware recovery experts with the skills to rebuild a network that has suffered an attack by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware removal and restoration expertise.

Work-from-Home Cybersecurity Consulting
Work-from-Home (WFH) workers commonly use their personal devices and usually operate in a poorly secured physical area. This situation increases their susceptibility to malware attacks and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the development of policies based on leading practices. Progent's seasoned group of at-home workforce solutions consultants can help you to design, configure and maintain an effective security solution that guards vital information assets in environments that include telecommuters as well as hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT network. In addition to maximizing the security and reliability of your IT network, Progent's patch management services free up time for your IT team to concentrate on more strategic projects and activities that deliver maximum business value from your network. Read more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that features computer learning algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in a few minutes to defend popular endpoints against modern assaults such as ransomware, known and zero-day malware, trojans, hacking tool sets, memory exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the first endpoint response tool activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware breach. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response expertise.

Support for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, automated assessment of your internal and perimeter network to help you uncover, prioritize, remediate, and verify cybersecurity weaknesses before malicious hackers can exploit them. NodeZero pentests can strategically insert so-called tripwires such as bogus files or credentials to find out when your network is currently being probed across proven attack paths. Tripwires generate enough information to allow you to take action promptly with your incident response tools and procedures before an attacker can compromise your environment. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your current security posture. Progent can also help you to strengthen your network security and can assist you to design and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum protection for on-premises, cloud-based, and perimeter IT assets. To find out more information about Progent's threat assessment solutions based on on NodeZero's PEN test platform, visit Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is a key component of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your company's in-house IT resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection alerts and event log analysis are properly set up and actively observed. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware. Learn more about Progent's Stealth PEN Testing Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology vendors to create ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup operations and enable transparent backup and fast restoration of vital files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss caused by equipment failures, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed services in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a protected online account and enter your password you are asked to confirm who you are via a device that only you have and that is accessed using a separate network channel. A broad selection of devices can be used for this second form of ID validation such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. To learn more about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified security engineers offer unique support in vital areas of network security such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system scans to uncover possible security problems. Progent has extensive skills with testing tools and can help you to understand assessment reports and respond efficiently. Progent's certified security engineers also offer web software testing and can conduct expert evaluation of corporate-wide security to determine your company's compliance with key industry security standards such as FISMA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless appliances plus portable handsets. Read additional details concerning Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical support for Cisco's complete range of security and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out more details about Cisco Security, Virtual Private Network and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network (VPN) Technologies
As well as supporting a broad array of security solutions from Microsoft and Cisco, Progent can provide businesses of any size top-level engineering services for solutions from other popular firewall and VPN vendors. Progent's engineers offer:

CISM Security Support Expertise
CISM Experts for Cleveland OhioCertified Information Security Manager identifies the basic skills and worldwide standards of performance that information security managers are expected to master. CISM offers business management the confidence that consultants who have been awarded their certification possess the experience and skill to provide efficient security management and engineering services. Progent can provide a CISM consultant to help your enterprise in vital security areas such as data protection governance, vulnerability assessment, information protection process control, and crisis response support.

Find out the details concerning Progent's Certified Information Security Manager Security Support Assistance.

CISSP Security Support Services
CISSP Certified Network Security Specialists for Cleveland OhioProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP accreditation as a result of verified experience, extensive study, and formal examination. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity administration procedures, security architecture and models, access control methodology, applications development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Read more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Cleveland OhioProgent's ISSAP Premier security consultants have earned ISSAP accreditation following thorough examination and substantial hands-on work with network security architecture. ISSAP security experts have in-depth understanding of access management systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.

Get additional information about Progent's ISSAP Certified Secure IT Infrastructure Engineering Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to help your enterprise to utilize current system security engineering theory and processes in system development, review system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant security features for all key system functions, define efficient design strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Expertise
CISA Cybersecurity Auditor Consultants for Cleveland OhioThe CISA accreditation is a recognized qualification that indicates expertise in IS security audit and control. Certified by ANSI, the CISA accreditation has consultants pass an extensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security audit professional able to assist businesses in the areas of IS audit process, information technology governance, systems and infrastructure planned useful life, IT support, protecting data resources, and business continuity planning.

Get additional details about Progent's Certified Information Systems Auditor Professional Services.

CRISC IT Risk Mitigation Specialists
CRISC IT Risk Engineers for Cleveland OhioThe CRISC program was initiated by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity plan based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support available from Progent's CISA-Premier consultants for objectively assessing your IS management mechanisms and also with the expertise of Progent's CISM-certified consultants for defining company-wide security policies.

Read additional details concerning Progent's CRISC Risk Management Support.

GIAC Consulting Expertise
Security Experts with Global Information Assurance Certification for Cleveland OhioGIAC was founded in 1999 to validate the skill of IT security engineers. GIAC's mission is to make sure that a certified security consultant possesses the skills appropriate to provide services in important categories of network, data, and application security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including United States National Security Agency. Progent can provide the support of GIAC certified consultants for all of the network security capabilities covered within GIAC certification programs including auditing IT infrastructure, incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Read more details about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Support
If your company is situated in Cleveland Ohio and you're looking for computer security support services, telephone Progent at 800-993-9400 or go to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
Canada
+1 647 317 9100 Toronto Network Support Services




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    Progent offers national online phone support and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft products. Online IT help provides maximum return for your information technology dollar by extending user productivity and shortening the hours billed for computer repair services. Advanced remote support tools and skilled technicians and consultants allow Progent to solve most IT issues without squandering time and expense by going to your location. In the vast majority of cases your network problems can be remediated over the phone or through a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to assist with the most challenging network issues.

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    Progent's consultants can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across on-premises and cloud resources.

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    If you are a network consultant with system support expertise, joining Progent and working for Progent's clients will expand your abilities via interaction with our staff of mutually supportive, world-class consulting experts. Progent's commitment to providing IT expertise and computer help to small companies will offer you the chance to work closely with business leaders and add significantly to the success of exciting companies. Also, Progent's virtual office network offers state-of-the-art technology for remote support and wireless access to help you to come up with speedy fixes when you troubleshoot mission-critical issues.

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    Progent can help your business to understand the many subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid networks that transparently combine local and cloud resources.

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    Progent can help your business to understand the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine local and cloud products and services.

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    Progent's Cisco CCIE-certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering you a WLAN that has the coverage, speed, density, Quality of Service, security, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless network and onsite site survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.

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    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.

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    Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network telephony. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications experts offer remote and on-premises support to assist you to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.

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    Our compensation model is based on contribution, so just like being a freelance contractor, your income is entirely tied to your work effort. Some Progent support staff stress quality of life and choose to work at an easy pace, utilizing our self-determined schedule to follow personal enthusiasms such as mountain biking, motorcycle racing, skiing, surfing, travel, or sharing private time with family and friends. Other consultants use the opportunity to make major bucks through hard effort and long days. Progent completely encourages either side of the spectrum plus everything in between.

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    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to track your business more effectively, turning raw data into useful insights into your business.

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    VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.

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    With virtual servers, businesses can run many virtual servers on one actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server segmentation, but without the costs associated with purchasing additional server hardware. Virtualization is also the enabling technology for private clouds, which provide important benefits such as lowering the costs of hardware, facilities, and administration while enhancing information security, system availability, and disaster recovery. Other key server management options include server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you with all areas of server virtualization and management to allow your company to contain expenses and conserve time.

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    Progent's experts offer Mac users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or migrating to iCloud. For computer networks built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your company's business goals.

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    Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.

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    Mid-sized businesses can get all the benefits of System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced network support programs, mid-size organizations can select a simple co-sourcing package built around Operations Manager 2007 with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to provide mid-size company networks enterprise-class reliability, security and performance.

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    Progent's Microsoft-Certified SQL Server engineers can provide an array of support services to help small and midsize companies to design, implement, administer, and repair MS SQL Server 2008 systems in order to realize the optimum competitive advantage from this advanced relational database technology. In addition, Progent can provide help with system architecture, company-wide protection, and custom software development to optimize the strategic benefit of your SQL Server investment.

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