To get immediate remote assistance with data security issues, companies in Cleveland Ohio can find expert support from Progent's certified security professionals. Progent's remote support consultants are ready to provide effective and economical assistance with security emergencies that threaten the viability of your information system. Progent's accredited consultants are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, Solaris, and popular versions of UNIX. Progent's broad selection of consulting services encompasses firewall configuration, email security, protected network design, and disaster recovery planning. Progent's support staff has been awarded the industry's top security certifications including Global Information Assurance Certification and ISSAP.

Progent provides remote security expertise on a by-the-minute model without minimum call duration and no extra charges for sign-up or off-hour support. By charging per minute and by delivering top-level help, Progent's billing structure keeps costs low and eliminates situations where quick fixes result in major expenses.

We've Been Attacked: What Can We Do Now?
Cybersecurity ConsultingIn case your business is now experiencing a network security emergency, go to Progent's Emergency Online Technical Support to find out how to get immediate help. Progent has a pool of seasoned cybersecurity specialists who can provide online and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to guard against future exploits.

For businesses who have prepared beforehand for an attack, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a major security penetration.

Introduction to Progent's Security Support Services
Managing network protection plus preparation for restoring critical information and functions following an attack demands an on-going process involving a variety of technologies and procedures. Progent's certified professionals can assist your organization at all levels in your attempt to safeguard your information network, from security evaluation to creating a complete security strategy. Key areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Based Threats.

Planning and Building Secure Networks
Any organization ought to have a carefully thought out security plan that incorporates both preventive and reactive elements. The proactive strategy is a collection of precautions that works to minimize security gaps. The reactive plan specifies procedures to help IT personnel to assess the losses caused by a breach, repair the damage, record the experience, and revive network functions as quickly as feasible. Progent can show you how to design protection into your business processes. Progent can set up auditing software, define and execute a safe computer infrastructure, and recommend processes and policies that will maximize the protection of your information system. Progent's security experts are available to help you to set up a firewall, design safe online and mobile access to e-mail and information, and configure an efficient virtual private network (VPN).

If you are looking for an economical option for outsourcing your security management, Progent's 24x7 Monitoring Packages include non-stop online system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Restoration and Failure Analysis
Progent offers skill in recovering networks and devices that have been compromised, are quarantined, or have failed because of a security attack. Progent can help assess the losses caused by the breach, restore normal business operations, and retrieve data lost owing to the breach. Progent's security specialists can also manage a thorough forensic analysis by going over event logs and utilizing a variety of proven forensics techniques. Progent's experience with security problems minimizes your off-air time and allows Progent to suggest efficient ways to prevent or contain future assaults.

Ransomware Cleanup and Recovery Consulting
Progent can provide the services of proven ransomware recovery experts with the knowledge to reconstruct an IT network compromised by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware removal and recovery services.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff are likely to be slower to recognize a break-in and are less able to organize a rapid and forceful response. The more lateral progress ransomware can achieve within a target's system, the longer it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can assist you to locate and isolate breached servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home (WFH) Security Consulting
Work-from-Home (WFH) workers commonly utilize their own devices and usually work in a poorly secured physical area. This situation multiplies their vulnerability to malware threats and requires careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user education, and the development of policies built on leading practices. Progent's seasoned team of Work-from-home solutions consultants can help your business to design, deploy and maintain an effective cybersecurity solution that protects critical IT resources in networks that include an at-home workforce.

Patch Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information system. In addition to optimizing the security and reliability of your computer network, Progent's patch management services permit your in-house IT staff to focus on line-of-business initiatives and tasks that derive the highest business value from your information network. Learn more about Progent's patch management support services.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup/restore product companies to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products automate and track your backup operations and enable transparent backup and fast recovery of vital files/folders, applications, images, plus VMs. ProSight DPS lets your business recover from data loss caused by hardware failures, natural calamities, fire, malware like ransomware, human error, ill-intentioned employees, or application glitches. Managed backup services available in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected application and enter your password you are asked to verify your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be utilized for this second means of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. To find out more about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's veteran consultants can provide unique expertise in key facets of IT security such as:

Vulnerability Audits and Security Compliance Testing
Progent offers expertise with security evaluation software like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network tests to uncover potential security problems. Progent has broad experience with testing utilities and can assist you to analyze assessment results and respond efficiently. Progent's certified security engineers also provide web software testing and can perform expert assessments of enterprise-wide security to assess your company's compliance with key industry security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances plus portable devices. Find out additional details concerning Progent's Information Risk Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class technical support for Cisco's entire range of protection and Virtual Private Network products including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out the details about Cisco Protection, Virtual Private Network and Wireless Support.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad array of protection solutions available from Microsoft and Cisco, Progent can provide companies of any size top-level consulting for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Unannounced Intrusion Testing Services
Unannounced penetration testing is a vital technique for helping companies to understand how susceptible their networks are to potential attacks by showing how effectively network protection processes and mechanisms stand up against authorized but unannounced penetration efforts instigated by seasoned security engineers utilizing advanced hacking methods. Get additional information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager Engineers for Cleveland OhioCertified Information Security Manager (CISM) defines the fundamental competencies and worldwide benchmarks of service that computer security managers are expected to achieve. It provides executive management the assurance that those who have earned their accreditation possess the experience and skill to offer efficient security administration and consulting support. Progent can offer a CISM-certified support professional to help your organization in vital security areas such as data protection governance, vulnerability assessment, data security process management, and incident response management.

Get more information concerning Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Consulting Expertise
CISSP Premier System Security Experts for Cleveland OhioProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP certification as a result of demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include security administration practices, security design and models, connection permission methodology, software development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.

Read additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Cleveland OhioProgent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP status as a result of thorough testing and significant experience. field experience with network security architecture. ISSAP security experts have acquired comprehensive understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.

Find out additional details concerning Progent's ISSAP Accredited Secure IT Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your organization to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs according to security engineering leading practices, create viable system designs that include compliant security mechanisms for all critical system functions, define efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Professional Services
Certified Information Systems Auditor (CISA) Engineers for Cleveland OhioThe Certified Information Systems Auditor (CISA) credential is a recognized qualification that signifies expertise in network security auditing. Certified by ANSI, the CISA accreditation requires that candidates undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit consultant trained to assist companies in the areas of information systems audit services, information technology enforcement, network assets and infrastructure planned useful life, IT support, protecting data resources, and disaster recovery preparedness.

Learn additional details about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC Risk Mitigation Consultants
CRISC Risk Engineers for Cleveland OhioThe CRISC certification program was initiated by ISACA in 2010 to validate a consultant's skills to plan, deploy, and support IS control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and execute a workplace continuity plan that follows industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Premier consultants for objectively evaluating your IT management design and also with the services of Progent's CISM support professionals for implementing security policies and procedures.

Learn the details concerning Progent's CRISC Risk Management Services.

Global Information Assurance Certification Support Expertise
Security Consultants with GIAC (Global Information Assurance Certification) for Cleveland OhioGlobal Information Assurance Certification was founded in 1999 to certify the skill of IT security engineers. GIAC's goal is to make sure that a certified security consultant has the skills necessary to provide services in important categories of system, data, and application security. GIAC certifications are acknowledged by companies and government organizations throughout the world including U.S. National Security Agency. Progent can provide the support of certified consultants for any of the network security capabilities covered under GIAC accreditation programs such as assessing perimeters, incident response, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Find out additional details concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Network Security Help
If your company is located in Cleveland Ohio and you want cybersecurity consulting, phone Progent at 800-993-9400 or see Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
Canada
+1 647 317 9100 Toronto Network Support Services




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