For fast online assistance with network security issues, businesses in Cleveland Ohio can find expert expertise by contacting Progent's certified security professionals. Progent's remote service staff is ready to offer efficient and affordable assistance with security issues that threaten the viability of your IT network. Progent's security engineers are certified to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver advanced help for critical security and restoration solutions including AI-based End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-premises backup. Progent's broad array of consulting services addresses firewall technology, email security, secure network design, and business continuity preparedness. Progent's technical support team has been awarded the world's most advanced security credentials including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional.

Progent offers remote security support services on a per-minute model with no minimum call duration and no extra charges for sign-up or after hours support. By charging per minute and by providing top-level help, Progent's pricing structure keeps expenses under control and avoids situations where simple solutions turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support personnel may take longer to become aware of a break-in and are less able to mount a rapid and forceful response. The more lateral movement ransomware can manage inside a victim's system, the more time it will require to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help businesses to locate and quarantine infected servers and endpoints and protect undamaged assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do?
Network Security ConsultingIn case you are currently faced with a security emergency other than ransomware, refer to Progent's Emergency Remote Technical Support to learn how to get immediate aid. Progent maintains a pool of seasoned network security experts who offer remote and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future exploits.

For businesses who have prepared in advance for being hacked, the formal incident response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a major security penetration.

Overview of Progent's Security Expertise
Managing data protection plus staying ready for restoring vital information and systems after an attack demands an on-going process involving a variety of technologies and procedures. Progent's certified experts can help your organization at all levels in your attempt to protect your information system, ranging from security audits to designing a comprehensive security plan. Some areas covered by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Threats.

Planning and Building Secure Environments
Any organization ought to have a thoroughly considered security plan that incorporates both preventive and responsive activity. The proactive plan is a collection of precautions that works to minimize vulnerabilities. The reactive strategy defines activities to help security staff to assess the losses caused by an attack, remediate the damage, document the event, and restore business functions as quickly as possible. Progent can advise you how to design protection into your business processes. Progent can set up scanning utilities, define and implement a safe computer architecture, and recommend procedures and policies to maximize the safety of your information system. Progent's security experts are ready to help you to configure a firewall, deploy secure offsite connectivity to email and data, and configure an effective virtual private network.

If your company is looking for an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Services feature continual online network monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Restoration and Security Forensics
Progent has skill in recovering networks and servers that have been compromised, are suspect, or have failed following a security penetration. Progent can show you how to evaluate the damage resulting from the attack, return your company to normal business operations, and recover information compromised owing to the attack. Progent's certified specialists can also oversee a thorough failure evaluation by going over event logs and utilizing other advanced forensics tools. Progent's experience with security problems reduces your business disruption and allows Progent to suggest efficient measures to avoid or mitigate future attacks.

Ransomware Removal and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware cleanup and recovery services.

Work-from-Home Cybersecurity Expertise
Work-from-Home (WFH) employees typically use their own devices and usually work in a poorly secured physical environment. This increases their vulnerability to malware attacks and calls for judicious deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive end-user training, and the development of policies based on best practices. Progent's seasoned group of Work-from-home solutions experts can assist your business to plan, configure and maintain an effective security solution that protects vital information assets in environments that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic IT network. In addition to maximizing the security and reliability of your computer network, Progent's patch management services free up time for your IT staff to focus on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat defense platform that includes computer learning algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to defend popular endpoints against modern cyberthreats including ransomware, known and brand-new malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne is always the first incident response tool activated by Progent to gain control and visibility of a client's system at the outset of a ransomware emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is an important part of any overall IT system security plan. Progent's security professionals can run thorough intrusion tests without the awareness of your organization's internal IT resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event history analysis are correctly configured and consistently monitored. Progent can provide continuous automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks common to the latest variants of ransomware. Learn more about Progent's Stealth Penetration Testing Services.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to address the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a family of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your backup operations and enable transparent backup and rapid restoration of important files/folders, applications, system images, plus VMs. ProSight DPS lets you protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide centralized control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured online account and give your password you are asked to confirm your identity via a device that only you have and that uses a different ("out-of-band") network channel. A broad range of devices can be used for this second form of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For more information about Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified engineers can provide unique specialized help in vital areas of IT security such as:

Security Vulnerability Audits and Security Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network scans to identify potential security problems. Progent has broad experience with testing tools and can assist your company to analyze audit results and react efficiently. Progent's certified security consultants also can perform web application validation and can conduct thorough evaluation of enterprise-wide security to assess your organization's compliance with key global security standards such as HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection covering in-place wireless equipment plus portable handsets. Get the details about Progent's Information Risk Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class technical support for Cisco's complete range of security and Virtual Private Network (VPN) products such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Get more information about Cisco Protection, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network Technologies
In addition to supporting a wide array of network security solutions available from Microsoft and Cisco, Progent can provide companies of all sizes advanced engineering services for security products from other popular firewall and VPN suppliers. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager Engineers for Cleveland OhioCISM identifies the core skills and worldwide standards of service that information technology security managers are required to master. CISM provides executive management the confidence that those who have earned their CISM possess the experience and skill to provide efficient security administration and consulting support. Progent can offer a CISM-certified support professional to help your organization in key security areas including data protection governance, vulnerability management, data protection program control, and incident handling support.

Get more information concerning Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Consulting Expertise
CISSP Certified Network Security Professionals for Cleveland OhioProgent's CISSP consultants are security engineers who have earned CISSP accreditation as a result of verified experience, extensive study, and formal testing. CISSP Certification indicates mastery of an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management practices, security design and models, access permission methodology, applications development security, operations security, hardware security, cryptography, communications, network security, and business continuity planning.

Learn more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Cleveland OhioProgent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP status as a result of rigorous examination and substantial hands-on work with information security design. ISSAP consultants have acquired in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.

Get additional information about Progent's ISSAP Accredited Secure Network Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to help your organization to utilize modern system security engineering theory and techniques in system development, review system security designs based on security engineering leading practices, produce viable system designs that include compliant security mechanisms for all critical system functions, define efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Services
Certified Information Systems Auditor Engineers for Cleveland OhioThe Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo a comprehensive test overseen by the ISACA international professional association. Progent offers the services of a CISA-Certified security audit professional trained to assist companies in the fields of IS audit services, IT governance, network assets and architecture lifecycle, information technology support, safeguarding data assets, and business continuity planning.

Find out the details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC IT Risk Management Specialists
CRISC Network Risk Engineers for Cleveland OhioThe CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity plan that follows industry best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the support provided by Progent's CISA-Premier security engineers for impartially evaluating your IT control design and with the services of Progent's CISM support professionals for designing security policies and procedures.

Get additional information about Progent's CRISC-certified Risk Mitigation Services.

Global Information Assurance Certification Support Expertise
Security Engineers with GIAC Certification for Cleveland OhioGlobal Information Assurance Certification was established in 1999 to certify the skill of information technology security professionals. GIAC's goal is to ensure that an accredited security consultant has the knowledge necessary to deliver services in critical categories of system, data, and application program security. GIAC certifications are acknowledged by companies and institutions around the world including United States NSA. Progent offers the expertise of certified consultants for all of the security services covered under GIAC certification programs including auditing perimeters, incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Read more details concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Network Security Expertise
If your organization is located in Cleveland Ohio and you're looking for cybersecurity help, phone Progent at 800-993-9400 or refer to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
+1 647 317 9100 Toronto Network Support Services

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    Progent's certified Windows 2003 Server engineers can provide network support and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and support services include system planning, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.

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    For large businesses, Progent can leverage internal network support groups by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless local extension of enterprise network management. Progent's enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multiple location network environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to help with a campus move or branch move, or a network architect to help with setting up or using an Internet Data Center or co-location site.

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    Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your business processes.

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    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.

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    Even if your company has a minimal computer services group and a modest IT budget, your information system can still have the same high reliability and performance that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the most recent system management products for proactive monitoring and alerts, and cost-effective service programs such as a help desk service to keep your vital network applications and hardware up and running.

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    Progent's certified Windows 2003 Server consultants offer computer help and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and maintenance offerings include network design, deployment, project management, on-site and remote technical support and repair, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent's certified professionals offer computer support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Microsoft Exchange Server include system design, deployment, documentation, local and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.

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    Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to avoid large investments in the purchase, maintenance, and management of computer hardware and facilities while benefiting world-class levels of network availability and physical security.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on time and within budget.

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    Cisco's Small Business series of wireless access points are Linux-powered units intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless infrastructure experts offer remote or on-premises configuration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.

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    Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can get a degree of protection that was previously limited to enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost services created to help you to detect and resolve a most network problems before they can hurt productivity.

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    Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of remote support services to help your organization to plan, develop, test, deploy, manage, and debug applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between various releases of Excel. Progent offers as-needed support to clients looking for a quick fix to a specific issue associated with Office Excel and Progent also offers full project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the needs of individual users or groups.

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    Remote server management cards give network administrators complete control over a server without the requirement for an on-site presence. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and manage a high-availability business network that includes remote management cards and Progent can use these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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