To get immediate online assistance with computer security problems, companies in Cleveland Ohio have access to expert troubleshooting by contacting Progent's certified security professionals. Progent's remote support consultants are available to offer fast and affordable assistance with security problems that are impacting the viability of your information system. Progent's accredited consultants are certified to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, Sun, and major derivatives of UNIX. Progent's broad range of services covers firewall expertise, email filtering and encryption, protected network design, and disaster recovery planning. Progent's support staff has earned the industry's top security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional.

Progent offers remote security help on a per-minute basis with no minimum times and without additional charges for setup or off-hour service. By charging per minute and by providing top-level expertise, Progent's pricing structure keeps expenses low and avoids scenarios where quick fixes result in major expenses.

Our Network Has Been Hacked: What Do We Do?
Network Security ConsultingIf your business is now faced with a security emergency, visit Progent's Urgent Remote Computer Support to learn how to receive fast assistance. Progent maintains a pool of certified network security specialists who can provide online and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future exploits.

For companies who have prepared in advance for a security breech, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a serious security penetration.

Overview of Progent's Security Services
Managing data protection plus staying ready for restoring vital information and systems following a security breach requires an on-going program involving a variety of technologies and procedures. Progent's certified security experts can help your organization at whatever level in your efforts to secure your IT system, ranging from security audits to designing a complete security plan. Important areas covered by Progent's security engineers include Security Planning and Prevention, Information Restoration and Security Forensics, and Outsourced Protection from Email-Borne Threats.

Designing and Implementing Protected Environments
Every company should have a thoroughly considered security strategy that incorporates both proactive and responsive steps. The pre-attack strategy is a set of steps that helps to minimize vulnerabilities. The post-attack plan defines activities to assist IT personnel to assess the losses caused by an attack, remediate the damage, document the experience, and revive network activity as quickly as possible. Progent can advise you how to build security into your business processes. Progent can set up auditing utilities, define and execute a secure IT infrastructure, and recommend processes and policies to optimize the safety of your computing environment. Progent's security professionals are ready to assist you to configure a firewall, deploy safe online and mobile connectivity to e-mail and data, and install an effective virtual private network (VPN).

If your company is looking for an economical option for jobbing out your security management, Progent's 24x7 Monitoring Services feature automated remote network tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that comply with regulatory data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Failure Analysis
Progent offers skill in restoring networks and computers that have been hacked, are quarantined, or have ceased to function following a security breakdown. Progent can show you how to evaluate the losses resulting from the assault, return your company to ordinary business operations, and recover data lost owing to the breach. Progent's security specialists can also oversee a comprehensive forensic evaluation by going over event logs and using other proven forensics tools. Progent's experience with security problems reduces your business disruption and permits Progent to recommend effective ways to prevent or contain future assaults.

Ransomware Cleanup and Recovery Services
Progent can provide the services of proven ransomware recovery consultants with the knowledge to reconstruct an information system compromised by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To find out more, visit ransomware removal and recovery services.

Work-from-Home (WFH) Security Solutions
Work-from-Home (WFH) staff members typically use their own devices and usually work in a poorly secured physical space. This situation increases their susceptibility to malware attacks and calls for careful deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user education, and the creation of security policies built on best practices. Progent's seasoned group of at-home workforce support consultants can help you to plan, configure and manage an effective security solution that guards vital IT resources in environments that include remote workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. Besides maximizing the security and reliability of your computer environment, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business initiatives and activities that deliver the highest business value from your network. Learn more about Progent's patch management services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with leading backup/restore product companies to create ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service. All ProSight DPS products automate and track your data backup processes and allow transparent backup and rapid recovery of vital files, applications, system images, and virtual machines. ProSight DPS lets your business avoid data loss caused by hardware failures, natural calamities, fire, malware such as ransomware, user mistakes, malicious employees, or application bugs. Managed backup services in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security vendors to provide centralized control and world-class security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and enter your password you are requested to verify who you are on a device that only you possess and that is accessed using a separate network channel. A wide range of devices can be utilized as this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For details about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains and warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified engineers offer unique expertise in key areas of network security such as:

Information Risk Evaluation and Compliance Assessment
Progent provides experience with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive system scans to reveal potential security problems. Progent has extensive experience with these utilities and can assist you to analyze audit results and respond efficiently. Progent's security engineers also offer web software validation and can conduct expert evaluation of enterprise-wide security to assess your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless appliances as well as portable handsets. Read additional information about Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical support for Cisco's complete range of protection and Virtual Private Network (VPN) solutions such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Learn additional details concerning Cisco Protection, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network Technologies
In addition to supporting a broad array of protection solutions available from Microsoft and Cisco, Progent can provide businesses of all sizes advanced engineering services for products from other major firewall and VPN suppliers. Progent's engineers offer:

Unannounced Intrusion Testing Consulting
Unannounced penetration testing is a vital method for helping businesses to find out how susceptible their IT environments are to real-world attacks by showing how well network security procedures and mechanisms stand up to authorized but unannounced penetration efforts instigated by seasoned security specialists using the latest hacking techniques. Get more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Expertise
CISM Engineers for Cleveland OhioCertified Information Security Manager (CISM) defines the basic competencies and international benchmarks of service that information technology security professionals are expected to achieve. CISM provides business management the assurance that consultants who have earned their certification possess the background and knowledge to provide effective security management and consulting support. Progent can offer a CISM consultant to assist your enterprise in key security disciplines such as information security governance, risk management, information security process management, and incident handling management.

Find out the details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Professionals for Cleveland OhioProgent's CISSP consultants are cybersecurity engineers who have earned CISSP status through verified professional work, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for information security. ANSI has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity administration practices, security design and test systems, access control methodology, software development security, operations security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.

Learn more information concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Cleveland OhioProgent's ISSAP Premier security experts have been awarded ISSAP accreditation after rigorous testing and significant experience. field experience with information security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your company with all phases of secure network architecture.

Get more details concerning Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering principles and techniques in system development, evaluate system security designs based on security engineering best practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, define efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Services
Certified Information Systems Auditor Experts for Cleveland OhioThe CISA credential is a prestigious achievement that represents mastery in IS security auditing. Accredited by ANSI, the CISA accreditation requires that consultants pass an exhaustive examination overseen by the ISACA professional association. Progent offers the expertise of a CISA-Premier security engineer able to assist companies in the fields of IS audit process, IT governance, network assets and infrastructure lifecycle, information technology support, protecting information resources, and business continuity planning.

Find out more information concerning Progent's CISA Consulting Expertise.

CRISC Network Risk Mitigation Experts
CRISC IT Risk Consultants for Cleveland OhioThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and execute a business continuity strategy based on leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's risk management services are a good fit the services provided by Progent's CISA-Premier security engineers for objectively assessing your IS control mechanisms and with the services of Progent's CISM-certified experts for designing security policies and procedures.

Learn more information concerning Progent's CRISC-certified Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Professional Services
Security Engineers with GIAC Certification for Cleveland OhioGIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security engineers. GIAC's goal is to ensure that a certified security consultant has the skills needed to deliver services in important categories of system, information, and application program security. GIAC certifications are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the support of GIAC certified consultants for all of the network security capabilities covered within GIAC certification programs including assessing security systems, security incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Find out additional information concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Support
If your business is situated in Cleveland Ohio and you want cybersecurity support services, phone Progent at 800-993-9400 or refer to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services
Toronto 250 Yonge St
Toronto, ON M5B 2L7
Canada
+1 647 317 9100 Toronto Network Support Services




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    Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and offer organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious issues detected by SCOM 2012.

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    Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Windows Server 2008 represents an important step forward in making IT networks more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, temporary staffing, network monitoring, and security engineering expertise.

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    Progent delivered a wireless integration environment that enabled a school to increase productivity and eliminate the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can reach even greater distances. This wireless solution provided better performance and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.

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  • Openings Network Consultants
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    Progent is seeking to hire staff-level, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants with Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or equivalent security certification; and advanced network architecture consultants with experience in mobile access, wireless connectivity, high availability, business continuity, information preservation, and server virtualization. Progent also seeks professionals to work on Progent's staff of desktop service technicians and remote troubleshooting professionals. In addition, We are seeking experienced managers who can perform effectively in our high-growth, virtual office environment.


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