Cleveland Work at Home Employees Solutions Advisor
Solution Planning, Setup, Administration and Call Center Consulting and Support Services
Expanding your remote workforce can have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Cleveland organization to select the right technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers services that go from on demand expertise for getting you over occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.
Progent can assist Cleveland, Ohio companies to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.
Infrastructure for Teleworkers
Setting up the network infrastructure required to support an at-home workforce can be especially complicated if you have to accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing online support for both legacy and modern technologies in remote office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Services offered by Progent to help you to implement a productive telecommuting infrastructure include:
- VPN connectivity makes it possible to create a safe tunnel for authenticated remote workers to access IT resources located at your company datacenter or in a public cloud. Progent can help you to configure and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect software for secure VPN connections for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and use a remote PC's desktop. This technology provides network managers substantial control over the computing ecosystem of telecommuters and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide expert online support for setting up home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often shared by families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to mitigate these problems by providing expertise like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP setup help.
- Internet access solutions impact the performance and reliability of connections between at-home workers and the corporate network. Mission-critical applications might demand redundant Internet connections in case the normal connection fails. Progent can provide guidance for identifying service providers, choosing appropriate bandwidth and data volume offerings, and integrating high-availability Internet connections. Refer to Internet connectivity solutions.
VoIP Solutions for an At-Home Workforce
Expanding the corporate PBX system to include remote users is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP products are popular with SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of all sizes to design or tune a remote IP voice service that delivers the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and provide as-needed integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A broad selection of video conferencing products from major technology companies support online discussions, video and voice conferencing, chat, and content sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing ecosystem and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include voice/video calling, persistent chat, plus file sharing. For details about Progent's support services for Teams and for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help your business to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office families, providing a rich ecosystem of productivity apps that deliver a consistent user interface for sharing information throughout a corporate network and on a wide range of endpoint computers. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their original publication and can help your company to deploy these flagship collaboration products to optimize the productivity of your at-home workforce.
SharePoint uses web entities to enable collaboration and information delivery by providing policy-driven delivery of content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint allows you to create protected web portals that allows remote workers to see and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, refer to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, visit deployment consulting services for Exchange.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. At-home workers can save files to OneDrive, and colleagues anywhere can share them securely through a browser. Included with Office 365, OneDrive enables at-home workers to jointly author files. Revisions made offline are uploaded when you reconnect to the Internet. For details about Progent's consulting expertise for Microsoft OneDrive, visit Onedrive configuration experts.
Cloud Integration Services for At-Home Workers
Progent can provide affordable remote support for helping businesses to create, manage and repair cohesive network models that combine internal data centers, telecommuters, branches, plus public cloud services. Progent offers expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help teleworkers resolve problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular family of public cloud services that allows you to use IT infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Azure includes more than one hundred services services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent can also show you how to create secure connections to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's support services for Microsoft Azure, see Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular family of business productivity software and cloud services offered on a subscription basis. Microsoft applications and cloud services are provided in a selection of bundles designed for customers ranging from individuals and households to large corporations. Progent can provide quick and easy remote access to consultants familiar with Office 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the numerous subscription bundles offered with Office 365 and deploy 365 applications for your teleworkers to achieve maximum business value. For information about Progent's consulting services for Microsoft Office 365, see Microsoft 365 integration expertise.
Exchange Online is one of the most popular cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online offers the benefits of lower spending for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run transparently with local Exchange environments, allowing customers to create hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide as-needed assistance to get you past tough technical roadblocks and can also provide comprehensive project management services to ensure your at-home workers have convenient and secure access to your Office 365 Exchange Online environment. For information Progent's consulting services for Office 365 Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent offers rapid and affordable online access to cloud connectivity experts who can help your business to design, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help you to build a high-availability network model to make sure your employees have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the move. For details about Progent's support services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud (GCP) is a popular suite of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to expand your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your key applications cloud friendly so your teleworkers can take full advantage of Google Cloud services. Progent can assist your business to set up VMs on GCP Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and simplify identity control for at-home workers with Google Cloud Identity. Progent's consultants can also help you to use GCP's management tools to control and track your Google Cloud ecosystem. For details, see Google Cloud Platform consulting services.
Help Desk Call Center Support for Telecommuters
A fast, organization-wide changeover to a teleworker business model, which might be motivated by an epidemic or as part of a business continuity plan, can overwhelm even a well-staffed internal Support Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center team.
- Progent's Standard Help Desk services leverage Progent's extensive network of remote technical support specialists combined with enterprise-class trouble ticketing and tracking technology to provide an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC technical support from initial help requests to ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables at-home employees to monitor or update their current trouble tickets, add details, and upload screenshots or relevant files. Desktop support services are delivered at a significant discount off Progent's normal Level 1 technical support rates, and Progent offers the option of fast escalation to Level 2 and Level 3 IT experts to resolve advanced problems. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your company to augment your existing Support Desk staff by splitting delivery of Help Desk services seamlessly between your in-house support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's shared Help Desk Call Center service is based on a co-sourcing support model based on the leading professional services automation (PSA) platform for managing service requests and ticketing, establishing responsibility, monitoring progress, and generating reports. To find out how Progent's Call Center Supplementation Services can help your business to deliver world-class IT support to your teleworkers, refer to Progent's Support Desk supplementation Services.
Security for Telecommuters
Remote workers commonly use their own equipment and work in a physically unsecured space. This increases their exposure to cyber attacks and demands careful use of security appliances, remote security monitoring, and the creation of policies in compliance with leading practices. Progent's veteran roster of certified cybersecurity experts can assist your business to plan, implement and administer a compliant security environment that guards vital data in IT networks that incorporate at-home workers.
- Firewalls enable you to create a network environment that can be safely accessed by local users and by an at-home workforce, mobile users, suppliers, clients, and the public. Modern firewall devices allow you to configure and control different access rights to various groups of users and to expand your IT network and modify your security as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both current and legacy security appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, go to firewall configuration and support expertise.
- Online Endpoint Monitoring makes it easy to watch over the various devices used by an at-home workforce and either block or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every protected endpoint device, watching all activity and using advanced machine learning and full execution context to detect new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to contain the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even when they are not connected to the Internet. To find out more about ProSight ASM, visit remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the exposure of your information system to all classes of outside and local security attacks for an environment that includes at-home workers. Progent can deploy online, automated security analysis software for quickly and economically uncovering a broad range of security gaps that can be surfaced via the Internet. Progent's security assessment experts, which can be provided by data security experts with advanced credentials such as CISM, CISSP, and GIAC, can assist your company to audit your workflows and policies and review your IT architecture to enable you to design top-level security for your remote workers.
Data Protection Solutions for Telecommuters
The field of Data Protection covers saving and restoring vital data in order to prevent data loss and reduce recovery time in the event of storage problems due to equipment issues, software glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for remote workers must address diverse kinds of personally owned endpoints. Progent offers fast online access to experts familiar with a wide array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity strategies commonly envision scenarios that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity consultants can assist your company to produce, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a unified environment for safeguarding corporate information by managing onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint computers can be personally owned or business owned. Network admins managing the endpoint devices of telecommuters can use Intune to deploy and validate apps on managed devices, push patches and certificates, configure policies for accessing information and resources, set passwords, establish VPN connections, determine how telecommuters share data, establish threat protection, ensure security compliance, and wipe corporate information from missing, stolen or decommissioned endpoint devices. Intune can be used with Apple iOS, Android, Windows, and macOS devices. For details about Intune and to find out how Progent can assist your company to use this platform to administer the devices of your telecommuters, see Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that allows network administrators to keep remote endpoints current and secure. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery technology for access control, application management, and setup management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Top features of VMware Workspace ONE include fast over-the-air deployment of new laptops, quick onboarding of new users, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based services. For information about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Cleveland, Ohio company, call
An index of content::
ProSight Virtual Hosting Consultants
Private Cloud Hosting for Virtual Data Centers Consultants
Progent's ProSight Virtual Hosting combines proven virtual server technology, a state-of-the-art data center, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a complete IT outsourcing alternative that improves network dependability and protection, eliminates management distraction, and saves money. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical application servers hosted in a safe and reliable data center on a fast, non-stop virtual server configured and supported by Progent's computer support experts.
Watchguard Security Team
Watchguard Security Consultancies
Progent offers small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security companies such as Check Point Software, Juniper, and SonicWall. Progent can help you design a detailed security plan and select appropriate technologies from a variety of vendors to support your security objectives while sticking within your spending limits.
Work at Home IP Voice Onsite Technical Support
Remote Employees IP Voice Technology Consulting
Progent can assist small and mid-size businesses to deploy VoIP solutions to provide their at-home employees the advantage of virtual access to the corporate phone infrastructure.
Design Firms Amazon MWS integration training
Amazon MWS integration Developer Firms
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Branch Office Consulting
Branch Office Professional
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for supporting branch offices that require IT service with the flexibility common to with small organizations but which includes effective communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a branch office located anywhere in or any area covered by Progent's engineers, Progent can provide a wide array of onsite and on-line network consulting services and system architecture expertise.
Hyper-V 2016 Management IT Services
Windows Hyper-V 2016 Private Cloud Computer Consultant
Hyper-V 2016 utilizes key features initially designed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business value.
Support Services SharePoint InfoPath Forms Services
SharePoint Foundation Technical Support
Progent's Microsoft-certified consultants offer affordable remote support and development services to assist you to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search, workflows, and other tools to support and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Microsoft Exchange 2016 Migration Online Troubleshooting
Emergency Microsoft Exchange Server 2016 Upgrade Configuration
Progent can help you in any and all phases of your migration to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Microsoft GP/Great Plains Specialists
Dynamics GP Accounting Computer Consulting
Progent’s Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and ERP platform built, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to add users and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP support experts can show you how to install, customize and administer the current version of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
24-Hour Expert Microsoft Certified Windows 10 Microsoft Deployment Toolkit Consultants
Windows 10 Training Online Support
Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent include ROI analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration technical help.
Urgent Email Virus Fingerprint Professional
Email Allow Lists Professional
Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized control and comprehensive protection for all your email traffic. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Offsite Employees Collaboration Software Technical Support Services
At Home Workforce Collaboration Support and Integration
Progent can help small and mid-size companies to configure collaboration solutions to allow their teleworkers to engage in positive teamwork with colleagues and customers.
Online Help scom 2016 reporting server
scom 2016 agents Support and Help
System Center 2016 Operations Manager is designed to ensure top performance and dependable uptime for critical applications by providing centralized, cross-platform tracking of IT infrastructure installed across local datacenters and cloud environments. Progent's consulting group offers advanced online and onsite support to assist organizations of all sizes to plan, implement, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
ProSight Data Protection Services Professionals
Cloud Backup Security and Compliance Remote Support
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
24x7 Private Cloud Virtual Datacenter Hosting Consult
Small Business Private Clouds Professionals
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restore. You can take advantage of Progent’s private cloud to eliminate major investments in the acquisition, maintenance, and management of network hardware and data center facilities while benefiting the highest levels of system reliability and security.
Windows 2003 Server Specialist
Computer Engineer Windows 2003 Server
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with planning, deploying, managing and supporting sophisticated IT solutions powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Urgent Technology Consulting Services Axapta
Microsoft Dynamics AX Application Consultants
In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training tailored to address your particular needs. Progent's experts also can help you build and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Solaris with Windows Consulting
Solaris with Windows Consultants
Progent's UNIX platform support services provide small and mid-size companies and software developers support for administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you a convenient one-stop source to show you how to create and manage a protected and robust cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Dynamics GP Great Plains Software Consulting
Microsoft Dynamics GP ERP Engineer
Progent’s Microsoft certified experts provide a range of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to license only the functions you currently need, with the option to add clients and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP consulting engineers can help you deploy, customize and manage the current version of Dynamics GP or migrate efficiently from an older edition.
Small Business WAP300 AP Remote Support Services
Cisco Certified Experts Small Business 300 Access Point Help and Support
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Security Consultants Juniper J2350 Router
Network Security Auditor Juniper J4350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Emergency Programming Firm Microsoft Azure AD configuration
Azure VHD Specialists
Progent can help you with any stage of Microsoft Azure migration including needs definition, prerequisites evaluation, solution architecture, pre-production testing, deployment, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to configure and debug firewalls and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based resources.
ISA Server Consultant Services
Technology Consulting Microsoft ISA Server
Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that meets your information protection requirements without limiting your productivity.
Database Programming Computer Consultant
24x7 Online Consulting FRx
Progent’s expert software programmers, database architects, and program managers can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database designers and software programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with additional data sources such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development tools and can help businesses to build, expand, repair, or migrate web applications to utilize the latest advances in web technology.
Microsoft Dynamics GP 2015 Reporting Professional
Expert Microsoft Certified Dynamics GP 2015 Dexterity Engineer
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, supports the most popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.
Amazon Marketplace Web Service development training Programming Companies
Microsoft Certified Partner Amazon MWS development Development Companies
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Technical Support Services Shared Help Desk
Co-managed Call Center Setup and Support
Progent’s Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Professional Microsoft Exchange 2016 Migration
Exchange 2016 Migration Professional
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Immediate Aironet Wireless Access Point Computer Consultant
Immediate Aironet Outdoor APs Computer Engineer
Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or on-premises integration and troubleshooting support to help your organization to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your unique office design, building structure, and expected network traffic.
Support and Integration Gentoo Linux
Support Outsourcing Linux
Progent's Linux consulting experts provide small and mid-size companies and software developers help with managing and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Top SQL Server 2017 Application Migration Online Troubleshooting
Consultant SQL Server 2017 Reporting Services
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
CRISC Certified Risk and Information Systems Control Consultant
24/7/365 CRISC Risk and Information Systems Control Engineer
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
24/7/365 Microsoft SQL Server 2016 Consulting
MCSE Expert Certified SQL Server 2016 PolyBase Specialists
SQL Server 2016 offers major enhancements in performance, capacity, security, availability, BOYD support, and built-in BI. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to help businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Windows and Solaris Consultant Services
Technical Support Services UNIX with Windows
Progent can assist your business to plan and implement a smooth migration from a UNIX-based IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and reduce business discontinuity by designing an effective migration plan that protects your existing assets in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, migration planning and validation, Exchange migration services, data and application software migration, and processor and storage transition and economization.
Microsoft Windows 2003 Information Technology Consulting
Best Microsoft Windows 2003 Remote Troubleshooting
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, installing, administering and troubleshooting powerful information technology solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Microsoft Certified Windows 2000 Remote Technical Support
Windows 2000 Online Consulting
Progent's Microsoft-certified Windows Server 2000 experts can provide computer help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting services include system planning, installation, documentation, on-site and remote support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Award Winning Microsoft Active Directory Consultancy
Microsoft AD Professionals
Microsoft Windows Active Directory requires significant hands-on experience to configure optimally across a large corporation. Progent’s Microsoft Premier engineers are experts in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in online AD environments, and repair of unsuccessful configurations of Active Directory and AD-associated programs.
Power BI Sharing Development Firm
Power BI Service Reporting
Progent's Power BI experts can help you to design, deploy, maintain, update or debug your Power BI solution. Progent's database experts can help you to prep your source data for Power BI visualizations. Progent can show you how to build and administer an on-premises, cloud, or hybrid environment to run Power BI.
Mobile Application Management Online Troubleshooting
Online Troubleshooting Intune and Windows 10
Progent's Microsoft-certified Intune consultants can help your organization to assess the business value of adopting Microsoft Intune for configuring and managing your mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent can help your company to define policies, set up pilot environments to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
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