Cleveland Teleworkers Configuration Support
System Design, Integration, Administration and Troubleshooting Consulting Experts
Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can help your Cleveland organization to select the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Cleveland, Ohio companies to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed for a remote workforce can be particularly complicated if you must accommodate a mix of personal hardware like PCs and laptops, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both legacy and modern technologies in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Support services offered by Progent to help your company to create a high-functioning telecommuting infrastructure include:
- VPN connectivity allows you to create a safe tunnel for authorized at-home employees to use IT assets located at your company data center or in a public cloud. Progent can assist your company to deploy and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to see and use a data center PC's desktop. This technology gives IT managers substantial control over the computing environment of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert remote support for integrating home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and guests, are commonly utilized by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to mitigate these problems by delivering expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP setup help.
- Internet access methods affect the performance and reliability of connections between at-home workers and the company data center. Business-critical processes may require redundant Internet connections in case the primary connection breaks. Progent can provide expertise for picking service providers, choosing appropriate service packages, and setting up fault-tolerant Internet connections. Refer to Internet access integration services.
VoIP Solutions for At-Home Workers
Expanding the company phone system to include telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based IP voice products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older products for VoIP management. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice service that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses optimize their current Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these solutions and deliver on-demand deployment and troubleshooting expertise.
Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from major vendors enable virtual meetings, video conferencing, chat, and content sharing for both local workers and at-home workers. Many organizations use multiple conferencing products to accommodate their various partners and clients. Progent can assist your organization to manage your current voice/video conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include video calling, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist you to optimize your network architecture to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful environment of applications that create a cohesive user experience for exchanging data and ideas throughout multiple sites and on a wide range of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their first publication and can help businesses to tune these critical collaboration products to maximize the productivity of your at-home workforce.
SharePoint uses web sites to allow collaboration and information delivery by offering policy-based delivery of data, business processes, and utilities for searching through company-wide business data. SharePoint allows you to create secure portals that permits at-home workers to see and update aggregated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint consulting expertise, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, visit planning and configuration expertise for Exchange.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. At-home workers can store files to OneDrive, and colleagues anywhere can access them securely through a browser. Included with Microsoft 365, OneDrive allows remote employees to jointly author documents. Edits made offline are uploaded when you go back online. To learn about Progent's support services for OneDrive, go to Onedrive integration experts.
Cloud Integration for Telecommuters
Progent offers advanced remote assistance for enabling businesses to build, maintain and optimize integrated network models that include internal data centers, telecommuters, branch offices, plus cloud services. Progent can provide expertise for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix problems with public cloud access, authentication, and cybersecurity.
Azure is a popular platform for cloud software and services that enables you to utilize infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure features more than 100 cloud-based services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can help your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and plan backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure for teleworkers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting services for Microsoft Azure, visit Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing family of client productivity software and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of bundles intended for users ranging from individuals and small offices to major corporations. Progent can provide fast and affordable online access to consultants knowledgeable about Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's support services for Microsoft Office 365, go to Microsoft 365 consulting services.
Office 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the advantages of lower costs for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Office 365 Exchange Online to operate smoothly with local Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's Exchange consultants are available for as-needed help to guide you past challenging technical bottlenecks and can also provide comprehensive project management outsourcing to make sure your telecommuters have easy and safe access to your Exchange Online deployment. For details Progent's consulting services for Office 365 Exchange Online, refer to Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud computing market and is the world's top provider of cloud services. Progent offers quick and affordable online access to cloud integration consultants who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local data centers and with other public clouds such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network architecture so your users have a productive computing environment whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's support services for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud is a leading set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can assist your organization to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with GCP Storage, and simplify access management for teleworkers with GCP Cloud Identity services. Progent's experts can also help your business to use GCP's unified management tools to administer and track your GCP environment. To find out, visit Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Telecommuters
A sudden, company-wide switchover to a telecommuter workforce, which might be driven by a pandemic or as a component of a disaster recovery/business continuity process, can overstretch even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of online technical support specialists along with world-class trouble ticketing and follow-up technology to offer an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop support from help requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or update their current tickets, add information, and upload screenshots and relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Supplemental Service allows your company to augment your current Call Center team by splitting responsibilities for Help Desk Call Center support services seamlessly between your in-house IT support staff and Progent's extensive pool of PC support engineers and subject matter experts. Progent's shared Call Desk service uses a co-sourcing support solution based on the number one professional services automation tool for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. For information about how Progent's Call Center Augmentation Services can enable your company to deliver best-in-class technical support to your at-home workforce, refer to Progent's Help Desk augmentation Services.
Cybersecurity for Teleworkers
Remote workers commonly run their own computing devices and work in a physically unsecured space. This worsens their exposure to cyber attacks and calls for careful deployment of security appliances, remote monitoring, and the enforcement of security policies based on best practices. Progent's seasoned roster of certified data security experts can assist you to design, deploy and manage a compliant security environment that protects vital data in IT networks that incorporate teleworkers.
- Firewalls allow you to create a network environment that can be securely utilized by on-premises users as well as by at-home workers, mobile employees, vendors, customers, and the public. Next-generation firewall devices permit you to assign and manage different access rights to different classes of users and to scale your network and adjust your security profile as your company evolves and as network attacks become increasingly sophisticated. Progent works with both current and older security appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, go to firewall configuration and support expertise.
- Remote Endpoint Security Monitoring makes it possible to watch over the disparate devices utilized by at-home workers and either reject or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint, watching all activity and utilizing advanced machine learning and full execution context to identify new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to quarantine the threat. Since the ProSight ASM agent is autonomous, endpoints stay protected even if they are not connected to the Internet. For details about ProSight Active Security Monitoring, visit remote endpoint monitoring for at-home workers.
- Security Audits can evaluate the exposure of your network to all types of external and local security attacks for an environment that includes an at-home workforce. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and economically uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's security audit consulting services, which can be managed by data security professionals with top credentials such as CISA, ISSAP, and GIAC, can assist your business to evaluate your workflows and policies and review your IT infrastructure to allow you to design top-level protection for your teleworkers.
Data Protection for Remote Workers
Data Protection covers saving and recovering vital information in order to avoid data loss and minimize recovery time in the event of storage system problems due to equipment breakdowns, programming hiccups, operator error, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and manage in hybrid networks that combine private data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must cover diverse types of user-owned endpoints. Progent can provide quick remote help from consultants knowledgeable about a broad array of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and handhelds. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and features granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that require a rapid changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can help you to create, document and test a DR/BC plan that addresses the logistics of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager provides a unified solution for safeguarding critical information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Managed endpoint devices can be personally owned or business owned. Network administrators managing the enrolled endpoint computers of teleworkers can utilize Intune to deploy and validate apps on devices, push updates and certificates, set up policies for accessing data and resources, set passwords, create VPN tunnels, control how teleworkers share information, set up threat protection, verify security compliance, and delete corporate data from missing, stolen or deactivated endpoint devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS/OS X computers. To find out about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the devices of your at-home workforce, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that helps network managers to keep off-premises endpoint devices current and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual software delivery platform for access control, application management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product via a one-time purchase. Top features of Workspace ONE include fast over-the-air deployment of new notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based services. For details about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Cleveland, Ohio organization, call
An index of content::
IT Services SCDPM 2012 and Exchange
SCDPM 2012 Planning Remote Support Services
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist companies of any size to plan, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn issues, or full project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Remote Consulting Microsoft Activesync
24-Hour Microsoft Activesync Online Support Services
Progent’s consultants provide expertise in a variety of disciplines relevant to mobile networking such as network topology, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified professionals can save your company work and money by applying their wireless experience to help you choose and configure mobile access technologies that fit the needs of your business. Progent can also tune your IT architecture so that mobile data devices perform more reliably.
VoIP Network Consulting
IT Consultant Voice Over IP
Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Office Word 2007 Consulting
Consultant Word Markup
Progent's Office Word and Office 365 Word experts offer a wide range of affordable remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word environment or assist you to upgrade to a current release of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility problems between different versions of Office Word, integrating Word with different Microsoft Office applications like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training customized for your special requirements.
Hybrid Office 365 and Exchange Technology Consulting
24/7/365 Microsoft Experts Outlook autodiscover IT Consulting
Microsoft Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange components to reduce capital costs and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to help your small businesses to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and IT budget, carry out an efficient move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Automatic Network Infrastructure Mapping Computer Consultants
ProSight Remote Network Infrastructure Monitoring IT Consulting
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems.
SCVMM 2012 Templates Configuration
VMM Self-Service Portal IT Services
Progent can help organizations of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from an older version of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum return on investment.
Services Documentation Integration
Service Reporting Consultant Services
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the support reports sent by every consultant to every client. The discipline of detailing and organizing service records results in more efficient service and eliminates a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Enterprise Security Information Technology Consulting Firms
Microsoft Expert System Consultant Enterprise Windows 2003
For large organizations, Progent can leverage in-house IT groups by offering world-class background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a seamless local supplement of corporate network management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a site move or branch move, or a system architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Microsoft Exchange Consulting
Microsoft Experts Exchange 2019 Planning On-site Technical Support
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
24-7 Security Services
Network Security Consultants
Progent provides consulting for security auditing packages such as LANguard from GFI for running a variety of automatic network auditing scans to uncover possible security gaps. Progent has broad experience with network auditing tools and can help you to understand testing reports and respond effectively. Progent can help you design protection into your business operations, install auditing tools, define and implement a secure system architecture, and suggest procedures to optimize the security of your IT system. Progent's security professionals are ready to show you how to set up a firewall, implement safe remote access to email and business applications, and install VPN. Progent's qualified security consultants can test the security of web software and can provide comprehensive information security tests of enterprise-wide security to validate your organization's compliance with important industry security standards such as HIPAA, NIST, and ISO 17799.
24 Hour Microsoft SMS Server Computer Consultants
Systems Management Server IT Consultants
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical software rapidly and automatically to appropriate users, lower software expense and stay compliant by understanding patterns of usage, enhance Windows security by increasing your knowledge of weak points and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the management functions incorporated into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including program and hardware inventory.
24x7 Microsoft Azure enterprise hybrid cloud solutions Consultancy
Microsoft Engineers Azure and Cisco AnyConnect
Progent's consultants can help you with any aspect of Microsoft Azure migration including needs definition, readiness assessment, system design, pre-production testing, deployment, centralized administration, performance tuning, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN tunnels so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based services.
Juniper Firewall/VPN Security Companies
Best Network Security Test Juniper NetScreen 5400 Firewall
Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor environments.
Network Engineer Firepower
Urgent Firesight Remote Technical Support
Progent’s Cisco-Certified technology experts provide professional PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progent’s Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Windows 8.1 Training Support and Setup
Windows 8.1 Work Folders Network Consultants
Windows 8.1 is designed to power devices ranging from smartphones and tablets to power-user desktops. An abundance of new and improved capabilities, such as its touchscreen support and iconic live tiles user interface, provide a broad selection of advantages for companies who understand how to exploit them. Progent's Microsoft-certified experts can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum competitive value from the operating system's many new and enhanced technologies.
Development Company Amazon Web Services hybrid cloud integration
Amazon EC2 firewall integration Coder
Progent offers cost-effective online support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security.
Largest Cisco CCDP Remote Support Jobs
Contract Cisco Consulting Work At Home Job
If you are a network engineer with system support experience, joining Progent and working for our clients will enhance your skills via collaboration with our team of motivated, world-class consultants. Progent's concentration on offering network expertise and technical help to small and midsize businesses will give you the chance to consult in depth with business leaders and contribute tangibly to the growth of exciting organizations. Also, Progent's virtual office network offers state-of-the-art technology for remote support and wireless access to help you to come up with speedy solutions when you take on mission-critical issues.
Exchange 2019 SharePoint Integration Support Outsourcing
Exchange 2019 and Outlook Network Consulting
Progent can assist you in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Juniper J6350 Router Consultant
Juniper J Series Router Network Security Testing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
MOM 2007 Consultant
Microsoft Operations Manager Consulting
Mid-sized companies can derive all the benefits of System Center Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier Certified IT consulting experts. Thanks to Progent's economically priced IT service programs, medium-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer mid-size business information systems enterprise-class availability, security and productivity.
Network Support Technician Small Business
Small Business Computer Specialist
Progent is a pioneer in economically providing enterprise-class IT help to small companies. Progent's success in handling the network support needs of the chronically underserved small company market is the combined result of major technical and process breakthroughs that have eliminated a great deal of the traditional costs out of administering IT service, added unprecedented professional expertise into the support system, and significantly accelerated the repair process.
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