Cleveland Work from Home Employees Configuration Consultants
System Design, Integration, Management and Help Desk Consulting
Enlarging your at-home workforce may have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Cleveland company to select the appropriate tools and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Cleveland, Ohio businesses to with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed to support a remote work environment can be especially complicated if you have to accommodate a combination of worker-owned hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both outdated and modern IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Support services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity makes it possible to create a secure connection for authenticated remote employees to access IT resources situated at your corporate datacenter or in the cloud. Progent can assist your company to deploy and manage VPN access between your teleworkers and your key network resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your at-home workers to set up Cisco's AnyConnect software for safe VPN connections for a broad range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to view and interact with a data center PC's desktop. This technology gives IT managers more control over the computing ecosystem of at-home employees and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for configuring home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting families and visitors, are frequently used by telecommuters to access their Internet router for work. This can create performance as well as cybersecurity issues. Progent can assist you to mitigate these problems by delivering expertise that include Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
- Internet connectivity methods impact the performance and reliability of connections between telecommuters and the company data center. Line-of-business applications may require backup Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, choosing sensible bandwidth and data volume packages, and integrating fault-tolerant Internet connections. Refer to Internet access integration services.
VoIP Integration for Telecommuters
Expanding the business phone system to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations optimize their existing Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager supports additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, visit CallManager expertise.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and deliver on-demand configuration and troubleshooting services.
Voice/Video Conferencing for Remote Workers
A broad range of video conferencing platforms from major vendors support online meetings, video conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to deploy and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. For details about Progent's consulting services for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams and for other Office 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help you to optimize your network infrastructure to run them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich environment of productivity apps that create a consistent user interface for sharing data and ideas throughout multiple sites and on a wide range of endpoint computers. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their initial publication and can help your company to configure these critical collaboration platforms to maximize the effectiveness of your remote workers.
SharePoint utilizes web sites to facilitate collaboration and knowledge sharing by providing policy-driven access to content, business processes, and tools for searching through company-wide business data. SharePoint allows you to build protected portals that allows remote workers to view and update aggregated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, go to deployment consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues anywhere can share them securely through a browser. Provided with Microsoft 365, OneDrive allows at-home workers to jointly author files. Edits made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's consulting expertise for Microsoft OneDrive, see Microsoft Onedrive configuration experts.
Cloud Integration Services for Teleworkers
Progent offers advanced remote support for helping organizations to build, maintain and troubleshoot cohesive network architectures that include physical data centers, remote workers, branches, plus public cloud services. Progent offers top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve issues with cloud access, authentication, and security.
Microsoft Azure is a popular family of cloud services that enables you to utilize IT infrastructure, servers, and key apps running on Microsoft's massive cloud. Azure includes more than 100 cloud-based services including hosting for Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and plan backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure for remote workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting services for Microsoft Azure, refer to Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud-based services offered on a subscription basis. Microsoft apps and services are marketed in a variety of plans intended for users ranging from students and households to major enterprises. Progent can provide fast and easy remote contact with experts familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the various subscription plans offered with Office 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. For information about Progent's consulting expertise for Microsoft Office 365, go to Microsoft Office 365 integration services.
Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product product suite. Exchange Online provides the benefits of lower costs for data center infrastructure, easier management, dynamic scaling, high availability, and additional advantages inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, allowing you to build hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional help to guide you past tough IT bottlenecks and also offer end-to-end project management outsourcing to make sure your at-home workers have convenient and safe access to your Exchange Online environment. To learn Progent's consulting services for Office 365 Exchange Online, go to Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's top source of cloud-based services. Progent offers quick and economical online contact with cloud integration consultants who can assist your business to design, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to create a high-availability network model to make sure your users have a productive computing environment whether they are working from your main office, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, refer to Amazon AWS consulting services.
Google Cloud is a leading collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist you to scale your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can help you make your mission-critical applications cloud ready so your telecommuters can benefit fully from Google Cloud Platform services. Progent's consultants can help you to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage solution with Google Cloud Storage, and simplify access control for teleworkers with GCP Cloud Identity. Progent's experts can also help you to use GCP's unified management tools to control and monitor your Google Cloud environment. For details, refer to Google Cloud Platform integration support.
Help Desk Support for Teleworkers
A fast, organization-wide transition to a teleworker workforce, which could be the result of an epidemic or as an element of a business continuity process, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide network of remote IT support specialists along with enterprise-class trouble ticketing and tracking technology to provide an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC technical support from initial help requests to ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows at-home employees to monitor or update the status of their active trouble tickets, enter information, and append screen captures or attachments. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT experts to resolve advanced problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service allows your company to supplement your existing Help Desk staff by splitting responsibilities for Call Desk services transparently between your regular IT support organization and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Help Desk service uses a collaborative support model based on the number one PSA tool for managing help requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. For information about how Progent's Call Center Supplementation Services can help your business to provide best-in-class technical support to your at-home employees, see Progent's Call Desk augmentation Services.
Security and Compliance for Telecommuters
Telecommuters commonly use their personal equipment and work in a physically unsecured area. This increases their exposure to cyber attacks and calls for careful deployment of firewalls, remote security monitoring, and the creation of security policies that follow best practices. Progent's seasoned roster of certified cybersecurity professionals can assist you to design, deploy and administer a compliant security solution that protects sensitive information in networks that incorporate teleworkers.
- Firewalls allow companies to build a network that can be securely accessed by local users and by telecommuters, mobile workers, suppliers, clients, and the public. Next-generation firewall appliances allow you to assign and manage different permissions to different classes of users and to expand your IT network and modify your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and legacy security devices from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall support services, visit firewall support services.
- Online Endpoint Security Monitoring makes it possible to watch over the various computers utilized by an at-home workforce and either block or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint device, monitoring all activity and using state-of-the-art AI technology to detect new attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the infected endpoint from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain protected even if they are offline. To learn more about ProSight Active Security Monitoring, see remote endpoint security monitoring for an at-home workforce.
- Security Audits can assess the exposure of your information system to all types of external and local security attacks for a network that incorporates at-home workers. Progent can run online, automated security analysis software for quickly and economically detecting a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by data security professionals with top credentials including CISA, ISSAP, and GIAC, can help your company to evaluate your processes and governance policies and review your network architecture to enable you to design the highest level of protection for your teleworkers.
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and recovering vital information in order to prevent data loss and reduce restoration time and effort in the event of storage problems due to hardware issues, software hiccups, user mistakes, malware, or other causes. Dependable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine local data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for telecommuters must address multiple types of user-owned endpoints. Progent offers fast online access to consultants knowledgeable about a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Popular backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that call for a rapid switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can help your business to develop, document and test a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager provides a unified solution for safeguarding critical information by managing onsite, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and software. Managed endpoint devices can be user owned or company owned. IT administrators managing the endpoint devices of telecommuters can use Intune to provision and validate applications on managed devices, push patches and certificates, set up rules for accessing data and networks, manage passwords, establish VPN connections, determine how teleworkers share information, set up threat protection, ensure security compliance, and wipe sensitive data from lost, stolen or decommissioned endpoint devices. Microsoft Intune works with Apple iOS, Google Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, refer to Intune teleworker device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual software delivery technology for access control, application management, and configuration management of endpoints. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Top features of Workspace ONE include rapid over-the-air provisioning of new laptops, quick onboarding of new employees, policy setting and enforcement for all categories of endpoints, unifies reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Cleveland, Ohio company, phone
An index of content::
After Hours Small Business Server Premium Add-on Support Services
SBS Premium Add-on Technology Consulting
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a powerful but manageable information. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with hands-on expertise and extensive knowledge in designing and building effective end-to-end information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing network environments based on the SBS suite of servers and programs.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a system designer, software developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.
Largest IT Co-sourcing Article
Whitepapers IT Co-sourcing
Progent’s IT outsourcing services offer affordable network support for medium-size companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can smooth out expenses and eliminate risks, permitting network support expenses to increase in a more linear and manageable fashion than is possible by assembling a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available network foundation for your critical Windows-powered business software such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
24-7 Computer Consultant Windows Server 2019 USB Drive Witness
Windows Server 2019 Storage Spaces Direct Information Technology Consulting
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Biggest Wireless LAN Engineers
Wireless Network Professionals
Progent can show you how to plan, configure, manage, monitor, and troubleshoot a viable Wireless network infrastructure, select appropriate technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11ac wireless network security plan that is well integrated with the security strategy for your entire business network.
Microsoft Dynamics GP Update Planning Engineers Akron, OH
MCSE Expert Certified Dynamics GP Migration Technology Professional Akron, US
Progent has supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, customization, education, and troubleshooting services since the platform's original release. Progent offers high-level expertise for updating out of date Dynamics GP ERP systems. Progent can assist your business to design, validate, and implement a cost-effective migration from a a legacy version of GP to the latest version of Dynamics GP.
Microsoft Consulting Best Practices Small Business Computer Consulting Group
Access to External Support Databases Security Consulting Services
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry experience, at the forefront of network support, executing a broad range of IT projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting team. This guarantees that you get not only world-class technical help, but also a support engineer with field-tested methods for using technical knowledge to repair actual IT problems quickly.
SCDPM 2012 Troubleshooting Technical Support
After Hours SCDPM 2012 Integration Services
Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of all sizes to plan, deploy, administer, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Windows SharePoint Services Consultant Services
Technical Support Services SharePoint
Progent’s Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint provides a common location for your employees or customers to access, organize, distribute and interact with useful information, documents, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they’ve created in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint.
IP Endpoints Network Consulting
Cisco VoIP Phones and CUBE Network Consulting
Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Service Reports Integration Support
Troubleshooting Service Database
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation sent by every staff member to every customer. The practice of detailing and organizing support activity allows more effective service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
IT Outsourcing Microsoft Office 2003
Microsoft Office System IT Service Provider
Progent’s IT outsourcing packages offer economical network support for small companies. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network engineering services can contain costs and eliminate risks, allowing network service expenses to grow in a more linear and manageable manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network architecture for your critical business software based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
Exchange 2007 Server Consulting
Microsoft Exchange Online Help
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Fortinet Cybersecurity Firm
Cybersecurity Consultancies Email Content Filtering
For smaller companies, computer security and information assurance and regulatory compliance is excessively complex to stay ahead of but too dangerous to overlook. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It looks like there's no place to hide. Progent has made it affordable for small and midsize companies to carry out vital IT security projects successfully by providing the advantage of billable time to the nearest minute with no minimum billing for online help. You can have access to a world-class computer consultant to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security plan.
Ubiquiti UAP-AC WiFi access point Technology Professional
Ubiquiti UniFi Wave 2 WiFi access point Services
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running across multiple venues with thousands of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist your organization to determine the value of UniFi products for your business and assist you to plan, install, manage, and maintain your UniFi solution.
Juniper SSG Firewall Security Consultancy
Testing Juniper SSG520M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Meraki CMX Support and Setup
Computer Engineer Meraki Wi-Fi Access Point
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and troubleshooting services to help you to design, install, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to design and deploy hybrid networks that combine local and cloud-based services and that deliver seamless connectivity, advanced security, unified management, and consistent operation for all your mobile and desktop endpoints.
Remote Consulting Cisco Firepower 4000 Series Firewalls
Remote Technical Support Firepower Management Center
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT environments that include local offices, data centers, private clouds and public clouds.
Cisco RADIUS Security Consultants
Open Now Cisco VPN Consulting Services
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of products targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Consult Polycom Telepresence
Top Tandberg T3 Telepresence Consultant
Progent can provide the support of a certified consultant with an extensive background integrating technology from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, upgrade, or troubleshoot a telepresence environment that protects your investment and maximizes the business value of your IT network. Progent also offers the expertise of infrastructure engineers able to assist businesses of all sizes to build and maintain a communications network that delivers the speed, reliability, security, and expandability required to support your video conferencing/telepresence solution.
Security Consultancies SonicWall NSA 3650 Firewall
SonicWall Capture ATP Security Group
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.
Monitoring and Reporting IT Consulting
Top Ranked Microsoft System Center Operations Manager Specialist
Remote 24x7 network monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a level of protection that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management options available as low-cost services designed to help your company to detect and resolve a most IT network issues before they can hurt your business.
1800 ISR Router IT Consultants
24 Hour Online Consulting CRS Core Router
Cisco offers an extensive product line of routers that includes appliances built to provide the protection, bandwidth, and reliability demanded by customers from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Consultants Cisco Firepower Firewalls
Cisco Firepower 9300 Series Firewalls Remote Support
Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX 500 or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Windows 2008 R2 Technology Consulting Services
Windows Server 2008 Hyper-VI Technology Consulting
Windows Server 2008 R2 features high levels of performance, protection, availability, scalability, and flexibility that accelerate output of on-site, remote, and mobile workers. Progent's network professionals can provide affordable online engineering, troubleshooting, and education services to help your company to design, implement, and manage Windows Server 2008 R2 to add significant strategic value to your information system.
SCCM 2016 Cloud Integration Network Consulting
SCCM 2016 Troubleshooting On-site Technical Support
System Center Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, allows safe self service, and delivers a common point of control for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Antivirus Technology
Postini Setup and Support
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus blocking, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis utilities plus outbound email testing to help you repair your e-mail system and specify and regulate company security policy.
Online Troubleshooting Wi-Fi VoIP phone integration
wireless IP phone integration Troubleshooting
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Dynamics GP ODBC Professional
Remote Technical Support Dynamics GP Custom Software
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that let you analyze your business more effectively, transforming raw data into useful understanding of your company and customers.
Award Winning Exchange 2007 to Exchange 2010 Upgrade Consultant
Microsoft Exchange Server 2010 Migration Consulting Services
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the benefits of Exchange 2010 for your business and can help your IT staff to design and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your productivity, lowering the cost of equipment and support, simplifying management, and integrating your vital communications platforms.
Consultants External Network Security Inventory
Wireless Security Scan Professional
Progent provides small organizations two ultra-affordable security inventory packages that provide, for a set price, remotely administered scans of your network security profile which are analyzed by professional information security engineers who interpret the results of the scan, present objective evaluations of your existing security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping network security evaluation packages for external and internal security scanning that are priced to fit the budgets of small companies while providing enterprise-quality assessments of your IT network's exposure to assault.
Exchange 2003 Upgrade Specialist
Exchange Server 2003 Specialists
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Cisco Virtual Private Network Network Consultants
Cisco VPN Professionals
Cisco's network security and offsite access products for small organizations represent a complete range of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company objectives.
Emergency Remote Wireless Site Survey Remote Support Services
Wi-Fi Site Survey Online Troubleshooting
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi network optimized for your facilities, providing your business a wireless solution that has the coverage, performance, capacity, security, and roaming capability your company needs.
Select Topic: