Fast Phone Consulting for Cleveland Ohio UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies located in Cleveland Ohio, Progent provides support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online troubleshooting to companies in all 50 states in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for complex connectivity problems, as well as the services of CISA and CISM-certified security engineers to help with advanced security architecture and business continuity preparedness.

Progent's remote technical support engineers represent excellent value due to the fact that they are equipped with the practical background and the advanced tools to resolve the majority of information system problems quickly. Efficient support lowers direct costs because solutions require fewer chargeable minutes. Online help also avoids the expense of dispatching an engineer to your site. Your organization saves additionally with incidental expenses by minimizing or eliminating network downtime and related losses stemming from business discontinuity, upset customers and vendors, unproductive employees, and de-focused management.

Progent's billing model for remote support is designed to maximize the impact of your IT service investment. Progent charges by the minute for telephone-based consulting, so you are charged only for the support that you receive. Unlike typical online service firms, Progent imposes no initialization surcharge or minimum fees. Progent's one-minute granularity and simple policy for billing eliminate situations where speedy. minor repairs somehow end up as big bills. Progent's penchant for handling technical issues efficiently translates into your business saving cash.

Progent's Remote Service Technologies
Through years of experience, Progent has refined a collection of optimized technologies and field-tested processes that permit the maximum level of efficiency for remote engineering help and repair for small company information systems. Progent offers secure VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN technology enables the engineers of Progent's Technical Response Center to interface to your system remotely without compromising corporate security.

Progent's advanced technical support database application maintains extensive documentation describing the support that Progent's clients have been provided. Progent's authorized consultants have access to the records of assistance provided to each Progent customer by any Progent engineer. This history of anomalies and responses is stored as a quickly searchable support database that permits Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's advanced accreditations and close associations with major technology companies including Cisco and Microsoft make available additional vast support databases and permit priority response from vendors' internal support staff with the result that Progent's online service experts are able to determine the most efficient solutions promptly.

Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Cleveland Ohio or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for IT support, go to Immediate Urgent Support.

Online Support Services Provided by Progent
Progent's phone-based support experts have certified skills in an extensive array of products and technologies. This breadth of IT skills permits Progent's consultants to address almost any crisis likely to occur in a small or midsize business network. Certificates held by Progent engineers in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Associate.

To help companies with multi-OS environments, Progent also provides the support of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online technical services Offered by Progent to companies in Cleveland include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services cover a broad range of computer technology such as system infrastructure, email systems, system and process security, UNIX and Microsoft Windows integration, VMware technologies for server economization and simplified management, and transitioning from legacy applications to current MS Windows or Linux environments. Progent's group-oriented methodology for resolving technical problems promotes quick escalation, if necessary, to consultants with task-relevant expertise to tackle challenging situations. This accelerates repair of critical problems, minimizes network downtime, and cuts service costs.

    Progent's UNIX and Linux support engineers can provide urgent phone-based assistance for diagnosing anomalies within UNIX, Linux, or Solaris systems powered by popular variants of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux versions for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
    Cisco Engineers for Cleveland OhioThe Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for network consultants, and indicates an individual's network technology skills at the master level. Cisco CCIEs can resolve the most difficult challenges encountered in network infrastructure planning, deployment, management, protection, and problem solving. Cisco CCIEs can cooperate closely with Cisco's in-house engineers in isolating anomalies with Cisco IOS network administration tools and coming up with alternate approaches or identifying software updates. Cisco CCIEs are an excellent value since their depth of expertise permits them to solve even the most intractable problems rapidly. In many cases, less qualified engineers can wrestle for hours or even days with the same tasks that a Cisco CCIE can dispose of in minutes. Few consulting firms make Cisco CCIEs accessible to help small and mid-size businesses. Progent can provide fast telephone access to a Cisco CCIE so your company can get immediate help for severe network infrastructure problems that are lowering business efficiency but are not within the scope of your local IT maintenance providers. Progent's Cisco CCIE support experts can tie into your environment by means of advanced on-line support technology to provide fast, secure, and economical diagnosis and repair. Progent's Cisco CCIEs offer expertise in the entire range of Cisco's popular family of connectivity appliances such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network technology.

  • Certified Microsoft Windows Experts
    MS Windows Experts for Cleveland OhioProgent's Microsoft-premier remote support experts can provide network repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can assist your company with a broad variety of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server planning and configuration, MS Exchange 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid deployment support, SharePoint Server 2019 planning and integration, Skype for Business Server migration support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring and reporting, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a wide range of online PC desktop support services such as Microsoft Windows 7 migration help, moving to 64-bit workstation software, configuring Microsoft Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Certified System Security Consultants
    CISSP Premier Network Security Consultants for Cleveland OhioProgent's accredited CISSP, ISSAP, and CISM security engineers can provide a range of security services to improve the immunity of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or help you to clean up quickly after a serious penetration. Security consulting services available from Progent include: thorough security evaluation utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; rapid cleanup after malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile connectivity; guarding your email system against spam and DHA attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting to help businesses of all sizes connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine on-premises resources along with public clouds. To help you to integrate cloud services with networks, Progent can provide a range of public cloud integration services that include Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration consulting. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Special Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special projects that small companies frequently need. Billing charges for ongoing consulting projects are determined according to the qualifications of the consultants assigned. Progent's experience with these special areas of computer technology enables customers to complete major initiatives within budget and on schedule. Progent's special online consulting services include:
  • Call Center Support
    Progent's Call Center support alternatives for small companies with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Call Center support services are a convenient solution for smaller organizations who don't have the resources to assemble and manage an internal Help Desk Call Center but who want fast access to an effective Help Desk with proficient phone support as well as the in-depth expertise to escalate the most challenging tasks to high-level engineers.

    Progentís Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the leading professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can aid you in creating an efficient new Help Desk Call Center or revamping your current one, identifying or enhancing Call Center application software to meet the unique demands of your corporation, or adding temporary online staff to reinforce your in-house Help Desk Call Center resources to deal with high-demand scenarios like software migrations, major updates, or installing brand new business software.

    Progent's Help Desk team of veteran information technology consultants gives your workers in Cleveland Ohio fast assistance from an efficient technical support resource with extensive experience delivering phone consulting and online troubleshooting for computer environments powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Call Center recognition as a solid enabler of business success, and Progent's policy is to fix instead of simply record network problems.

  • Business Applications Services: Education, Custom Development, and Integration
    Progent's Applications Experts staff offers phone-based advanced engineering support and training in key business application fields that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Word, and Excel. To find out more on Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Mac consultants can support the imaginative aspect of Mac environments by delivering phone-based help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a large selection of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special jobs like scanning or digitizing audio/video or building an audio/video post production facility.

    Remote Network Monitoring Support
    Progent can provide companies in Cleveland Ohio online network monitoring services based on MS System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your environment so your network maintenance is proactive rather than reactive. By spotting emerging issues before they cause network outages, proactive monitoring can head off stressful and expensive information system breakdowns. Progent can also provide help with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Windows environments, or environments that support a combination of platforms.

How Your Cleveland Ohio Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency phone-based support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or go to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cleveland region

City Address Phone Link
Akron Canton Executive Suites, 200 6th Street NW
Canton, OH 44702
234-285-6100 Akron Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
716-442-2400 Buffalo Network Support Services
Cleveland 2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
440-596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
614-826-7776 Columbus Network Support Services
Dayton 4031 Colonel Glen Hwy, at Signal Hill
Beavercreek, OH 45431
937-519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
248-233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
260-264-4700 Fort Wayne Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
412-387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
248-233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
419-930-5536 Toledo Network Support Services

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    Progentís Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone help and online secure network access to troubleshoot and resolve network problems quickly and economically. The scope of technical experience available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required.

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    Progentís colocation center IT services are designed for companies with hardware housed at IDCs or data center co-location hosting facilities and in need of timely on-site help at the colocation site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a complete range of IDC and data center and colo consulting services including system topology evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, development and deployment of zero-downtime configurations, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage clustering configurations.

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  • Microsoft Exchange 2003 Integration Support
    Exchange Online Support Services

    Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining email systems for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system features compliance, high uptime, easy access for remote and wireless users, efficient administrative tools, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or medium businesses to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.

  • Solaris to Windows Upgrade Solaris Upgrade Help
  • Support and Setup Exchange 2010 Configuration Technical Consultant Exchange 2010 Planning
  • Suse Linux, Sun Solaris, UNIX Online Support Services Cleveland Public Square Cleveland Public Square Red Hat Linux, Sun Solaris, UNIX Consultant Services
  • System Center 2007 Configuration Manager Network Consultants MCSE Expert Certified Onsite Technical Support SCCM 2007 Migration
  • Cleveland, OH Largest Suse Linux, Solaris, UNIX Integration Support
  • System Center MOM Consultancy Comprehensive Event Management Network Consulting
  • System Center Operations Manager Remote Troubleshooting System Center Operations Manager Integration Services

  • Windows 2012R2 Support and Setup
    Windows Server 2012 R2 Hyper-V Computer Engineer

    Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security strategy, streamline IT management, assist with application development, and generate and test a disaster recovery/business continuity plan.

  • Telecommuting Job Microsoft MCSA Remote Engineer Security Consulting Telecommute Job Cleveland Public Square
  • Testing Security Penetration Testing Penetration Testing Firewall Network Install
  • Top Quality Internal Security Inventory Consult Remote Information Risk Assessment Engineer
  • Top Ranked UNIX, Windows Engineers Specialist Windows and UNIX

  • Top Ranked Windows Server 2000 Migration Consulting
    Upgrade Consulting Windows Server 2000

    Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting services include network design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

  • Top Rated Aironet Wave 2 Wi-Fi Access Point Setup and Support Aironet Access Point Security Support Outsourcing

  • Consulting Services Clustered Windows Server 2012 R2
    Microsoft Windows Server 2012 R2 Clusters Troubleshooting

    Progent's certified failover clustering consultants can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.

  • Top Rated Wireless Network Consultants Cisco Aironet Computer Engineer
  • UNIX Testing Biggest Protect Solaris
  • VMware Site Recovery Manager Compliance Consultant VMware vCenter Orchestrator Professionals
  • Voice over IP Specialist IM Infrastructure Technical Support
  • Windows 2003 Server Online Help Windows 2003 Server IT Consultant

  • MySQL Clustering Consultants
    MySQL application development Technology Professional

    Progent offers cost-effective remote access to an Oracle MySQL RDBMS DBA or software programmer and can assist businesses of all sizes to integrate and manage MySQL within a robust IT infrastructure that offers advanced performance, scalability, and protection. Progent also has experience helping companies port applications from an Oracle environment to MySQL.

  • Windows 2003 Specialists Windows 2003 Information Technology Consulting
  • Windows 8.1 Security Integration Microsoft Windows Services
  • Windows 8.1 Security Support Services Windows 8.1 Storage Spaces Small Business IT Outsourcing Services
  • Windows Server 2008 Security Online Support Windows Server 2008 DirectAccess Outsourcing
  • Windows and Solaris Consulting Consultants Windows and UNIX

  • Mandriva Linux Consult
    Suse Linux Consultants

    If your company is producing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and in-person assistance as your business needs it, Progent offers an economical alternative for maintaining an IT system that features excellent dependability, protection, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, network monitoring services, and Helpdesk outsourcing.

  • Slackware Linux, Solaris, UNIX Consultant Cleveland, OH
  • wireless VoIP phones and Meraki APs Support and Setup CCIE Certified wireless IP phones and CUCM Online Support Services

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