Expanding your at-home workforce can have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Cleveland company to select the appropriate tools and follow best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent offers support services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Cleveland, Ohio businesses to with any facet of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, endpoint security, data protection solutions, and centralized management.

Data Protection for Teleworkers
Data Protection involves saving and recovering critical information in order to prevent data loss and minimize recovery time in case of storage problems due to equipment issues, programming glitches, operator mistakes, malware, or other causes. Dependable data protection solutions can be particularly difficult to design and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must cover diverse types of user-owned endpoints. Progent offers fast online help from consultants familiar with a wide array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a rapid changeover to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help your business to create, document and validate a DR/BC strategy that includes the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Cleveland, Ohio organization, call 1-800-993-9400 or go to Contact Progent.