Cleveland Remote Workers Connectivity Support Services
Data Protection Systems Consulting
Enlarging your at-home workforce can have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting SMBs to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Cleveland organization to select the appropriate tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can assist Cleveland, Ohio companies to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and centralized management.
Data Protection Solutions for Teleworkers
The field of Data Protection involves backing up and restoring vital information in order to prevent data loss and reduce recovery time in case of storage failures due to hardware issues, programming hiccups, user error, cyber attack, or other causes. Reliable data protection solutions can be especially challenging to architect and manage in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for teleworkers must cover diverse types of personally owned endpoints. Progent can provide quick online help from experts knowledgeable about a broad array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision scenarios that require a quick changeover to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity planning consultants can help your company to create, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Cleveland, Ohio company, call
An index of content::
Microsoft System Center Operations Manager Technical Support Services
MOM 2007 Specialists
Mid-sized businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier Certified IT support experts. With Progent's affordably priced IT support programs, medium-size organizations can select a simple co-sourcing service program based on Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk support, and online service. For businesses with line-of-business applications who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide medium-size company networks enterprise-class availability, security and performance.
Cisco VPN Specialists
Cisco RADIUS Security Network Consulting
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of products aimed at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Immediate Help and Support MSP360 Exchange Mailbox Backup
MSP360 B2 Backup Storage Consultant Services
Progent's data protection experts can assist you to create, implement and administer a backupup/restore plan based on MSP360 Backup technology to protect your IT assets residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from human miscues, system glitches, malicious insiders, and external attacks like ransomware.
Top Rated Server Support Maine
CISSP Certified Expert New Jersey IT Consulting Company
Progent’s Technical Response Center offers national extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote direct network access to isolate and repair technical problems quickly and affordably. The scope of IT expertise available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to appropriate specialists as required. For urgent issues, the Technical Response Center tries to answer your request for service in less than one hour.
Professional Wi-Fi controllers patch management
24x7 Smartphone patch management Consultant
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Professionals SCSM 2016
IT Consultant SCOM 2016
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier IT consulting experts. With Progent's economically priced IT support packages, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small business information systems enterprise-class availability, security, and performance.
24-Hour Remote Support Aironet 1800 Access Point
Aironet 4800 Access Point Online Support
Progent's Cisco certified wireless networking consultants can provide economical remote and onsite help for both legacy and modern 802.11ac Aironet wireless access points and Progent can assist you to plan and maintain Wi-Fi solutions that include indoor and outside/industrial Aironet APs.
Microsoft Certified Partner Dynamics GP eConnect Consultant Services
Remote Dynamics GP Modifier Specialists
Progent's seasoned solution designers and programmers can assist your company to build enhancements to Microsoft Dynamics GP that address the unique requirement of your organization without losing the advantages of seamless Windows integration. Progent can also provide expertise with a variety of development technologies that can be utilized to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Non-stop Load Balancing Network Consulting
Cisco Content Engine Technical Consultant
Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Windows and Solaris Technical Support Services
UNIX with Windows Remote Consulting
Progent's UNIX family consulting experts provide small companies and developers support for managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
WatchGuard XTM Firewall Security Certification
Network Consultant WatchGuard Fireware
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Barracuda Backup Testing IT Consulting
Barracuda Backup Offsite Consulting Services
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Consultants Exchange 2013 Server
Biggest Exchange 2013 Migration Support
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These enhancements affect key IT areas like manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.
WatchGuard Firebox T15 Firewall Security Consulting
WatchGuard Firebox M4600 Firewall Testing
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Information Technology Consulting Firm Enterprise Windows 2000
Active Directory IT Consultant
For large organizations, Progent can leverage internal network support staffs by providing world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can act as a seamless local extension of corporate IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and top-level service for multi-site network environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to assist with a site relocation or branch move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.
Network Engineer Microsoft GP/Great Plains
Technical Support Services Great Plains Migration
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license only the components you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, advanced reporting services that permit you to track all activities, income and spending and sales patterns, integration with Microsoft Office to speed access to business data, the ability to process information from almost any db software or desktop software into Microsoft GP/Great Plains, and an open design that makes it easy to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains consultants to help you turn the powerful features of Dynamics GP accounting into a productive business management solution.
24 Hour MSP360 B2 Backup Storage Online Technical Support
Computer Consultant MSP360 GSuite Backup
Progent's data protection experts can help you to create, deploy and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image-based backup/recovery for VMs and physical computers, supports all leading public clouds, and permits you to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user miscues, system errors, ill-intentioned insiders, and external attacks like ransomware.
Microsoft SQL Server 2019 Technical Support Services
Expert Microsoft Certified SQL Server 2016 Online Support Services
Progent’s Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid creation of advanced business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.
Microsoft Windows Server 2003 Cluster Support and Integration
Microsoft Windows Cluster Consulting Services
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small organizations to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore systems, and transparent maintenance. Progent’s business continuity experts can assist you to plan and validate a sensible business continuity strategy that aligns with your business needs and budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and manage fault-tolerant technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.
Apple Macintosh Support Services
Apple MobileMe Onsite Technical Support
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer networks built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.
VMware Site Recovery Manager and NSX Professionals
24/7 Professionals VMware NSX Architecture
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a DR system based on VMware SRM.
Network Engineer Microsoft SCOM 2012 R2
Data center Monitoring Technical Support Services
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical problems detected by SCOM 2012.
Openings Cisco CCDA
Microsoft MCP Positions
Progent is looking for a variety of on-staff employees such as motivated MCSEs; system experts who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data preservation, and virtual servers. We are also hiring desktop support experts, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also seeking experienced managers able to operate effectively in our high-growth, virtual office model. Progent works with freelance professionals who have proven knowledge and working experience in important IT topics outside our main service concentration. Progent's Experts Group employs freelance consultants who offer advice and programming support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer expert skills in technologies such as telecom, web development, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by us coordinate with our full-time professionals to provide comprehensive solutions for small and midsize company networks.
Consultancy Herakles/QTS Test Lab
Business Continuity Testing Consultant Services
The Progent Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent clients without adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical IT initiatives on schedule.
SCDPM 2012 and Exchange Outsourcing
SCDPM 2012 Migration Integration Services
Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of all sizes to plan, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly challenging issues, or comprehensive project management services. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Microsoft Certified Expert SharePoint Consulting
After Hours SharePoint Server 2007 Support and Help
Progent’s Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint provides a central location for your employees or customers to connect to, manage, share and manipulate useful information, documents, and software and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the data they’ve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can help you to support your existing SharePoint environment or migrate to the current version of SharePoint.
System Center 2016 and Windows Server 2016 Technical Support Services
System Center 2016 and Windows 10 Integration Technical Support Services
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Wi-Fi Site Survey Technical Consultant
Computer Consultants Remote Wireless Site Survey
Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering you a wireless solution that has the coverage, performance, density, data protection, and hand-off capability your business requires.
Remote Workers Specialists
Online Support Teleworker Solutions
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System Center 2016 and SSRS Reporting Computer Consultants
Technical Support Services System Center 2016 Azure Integration
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.
Information Systems Firms Microsoft Office System
Microsoft Office System Online Help
Progent’s IT outsourcing services for small businesses feature planning Server 2003, .NET, and Microsoft BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, resolving chronic IT issues, and producing a comprehensive security strategy. Progent can help you enhance network reliability and throughput via fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management assistance for large-scale upgrades and can help with needs definition, product identification, BOM development, sourcing qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing help also features training for office productivity programs such as Microsoft Office XP.
Upgrading SQL Server 2008
Top Ranked SQL Server Replication Technology Professional
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to network users, lessening the difficulty of creating, deploying, managing, and using company data and analytical applications in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Cisco VoIP Consolidate
Cisco Planning Server Administration
Progent's Cisco CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, extensible network solutions suitable for shared public networks.
Microsoft Migration Consulting
Computer Network Specialists Microsoft Office System
Progent’s IT outsourcing packages offer budget-friendly computer support for small organizations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing network support expenses to increase in a more linear and manageable fashion than is feasible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system foundation for your critical business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.
24x7 Consultancy Microsoft Access migration
Microsoft Access RDP Professionals
Progent offers affordable remote support for all editions of Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom online classes for Access application development and database management.
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