Enlarging your remote workforce may have a major effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Cleveland company to select the right tools and follow best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Cleveland, Ohio companies to with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Data Protection for Remote Workers
Data Protection covers backing up and restoring critical information in order to prevent data loss and minimize recovery time and effort in the event of storage system problems due to equipment breakdowns, programming glitches, human mistakes, malware, or other causes. Reliable data protection solutions can be especially difficult to architect and manage in hybrid environments that combine local data centers, public clouds, and at-home workers.

  • Backup/Recovery strategies for remote workers must address diverse types of user-owned endpoint devices. Progent can provide quick remote access to experts knowledgeable about a wide range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Popular backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate scenarios that call for a rapid switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your company to produce, document and test a DR/BC strategy that addresses the process of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Cleveland, Ohio organization, call 1-800-993-9400 or go to Contact Progent.