Enlarging your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Cleveland company to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Cleveland, Ohio companies to with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Data Protection for Telecommuters
The field of Data Protection involves backing up and recovering critical information in order to avoid data loss and reduce restoration time in the event of storage problems resulting from hardware breakdowns, software hiccups, operator error, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid environments that combine local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must cover multiple types of user-owned endpoint devices. Progent can provide quick remote access to experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision circumstances that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity consultants can help your business to produce, document and test a DR/BC strategy that addresses the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Cleveland, Ohio business, call 1-800-993-9400 or refer to Contact Progent.