Cleveland At Home Workforce Solutions Consulting and Support
Data Protection Solutions Consulting Services
Enlarging your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Cleveland company to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Cleveland, Ohio companies to with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Data Protection for Telecommuters
The field of Data Protection involves backing up and recovering critical information in order to avoid data loss and reduce restoration time in the event of storage problems resulting from hardware breakdowns, software hiccups, operator error, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid environments that combine local data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must cover multiple types of user-owned endpoint devices. Progent can provide quick remote access to experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans typically envision circumstances that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity consultants can help your business to produce, document and test a DR/BC strategy that addresses the logistics of moving to telecommuting.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Cleveland, Ohio business, call
An index of content::
Computer Engineer Windows 2012 Clustering
Windows Server 2012 R2 Failover Cluster Online Consulting
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the benefits of deploying Windows Server 2012 clustering to build a powerful high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and show you how to automate the management of failover clusters.
Microsoft Exchange 2007 Professional
24x7x365 Exchange 2007 Online Help
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.
Cisco and Microsoft Consultants Part-Time CIO
CIO Engineer
Progent offers the part-time services of a seasoned Chief Information Officer who can offer a broad perspective to help your company pick and support IT solutions to match your present needs and that can serve as a firm foundation for your growth. Progent's part-time CIO services provide economic leverage to companies who want to maximize the benefits from their IT expenditures but who are unable or unwilling to add another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of engineers certified to support all major operating systems and connectivity technologies plus a broad range and application software, Progent is in an ideal situation to offer objective advice as well as expert technical support for creating information solutions that match the particular requirements of your business.
Exchange 2007 Support and Setup
Exchange 2007 Technical Consultant
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business needs.
Online Support Windows, UNIX, Solaris
Windows and Solaris Technical Consultant
If your company is developing UNIX-based software in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to focus on your area of strategic expertise while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing online and on-site support when your business needs it, Progent offers an economical way for supporting an information system that features high reliability, security, and performance. Progent's developer assistance services feature full-service network support outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
Ubiquiti UniFi Wave 2 WiFi AP Consultancy
Ubiquiti UAP-AC WiFi access point Specialists
Progent offers quick access to the skills of veteran wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and place UniFi wireless APs for optimal signal coverage and performance.
Juniper NetScreen 5400 Firewall Network Security Evaluation
Juniper NetScreen Security Organizations
Progent's Juniper Networks-authorized NetScreen consultants can help your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.
MOM 2007 Technical Support Services
Comprehensive Event Management Consulting Services
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
Microsoft SUS Specialists
Windows Server Update Services Consultant
Microsoft WSUS enables network administrators to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, configuring client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Flex Series Wireless Controller Consulting
IT Consultants wi-fi controller
Cisco's Catalyst wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless access points, tuning wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Microsoft Partner Small Business Computer Consulting
Microsoft Certified Partner Small Business Network Consulting Services
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company better solutions for your IT system.
MS SQL 2008 IT Consultant
MS SQL Server 2008 Consultant
Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer professionals and network users, lessening the difficulty of creating, deploying, managing, and accessing enterprise data and analytical applications in environments ranging from mobile devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Outsourcing Network Help Services
Small Business IT Outsourcing Specialist
Progent is structured to deliver in-depth online consulting for all major technical areas associated with today’s small business information networks and offers an array of strategic, as-needed support services such as a temporary Chief Information Officer to provide senior-level planning and budgeting skills, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like site moves oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or troubleshoot business application programs.
Engineers ProSight Spam Filtering
24 Hour Consulting Services ProSight Email Directory Harvest Protection
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Firepower IT Consulting
Largest Cisco ASA Firepower Network Consultant
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
Immersive Telepresence Professional
Videoconferencing Integration Services
Progent offers the services of a certified engineer with expertise deploying products from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the strategic value of your IT system. Progent also offers the services of infrastructure engineers who can help companies of all sizes to build and maintain a communications network that delivers the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Coding Amazon EC2 firewall integration
Amazon EC2 mobility Development Firm
Progent offers affordable online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
ISA 2004 Firewall Remote Support
ISA 2004 Firewall Technical Support Services
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company design and implement a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your productivity.
Amazon enterprise hybrid cloud solutions Coding
Coder Amazon Web Services hybrid cloud solutions
Progent offers cost-effective remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Maryland IT Service
Information Technology Manager Remote Support
If your company does not need immediate remote support but you think you will need assistance with your information system soon, you can conserve time and expenses and guarantee that the right IT skill will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Unified Attendant Console Engineer
CUE IT Consultants
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, is the foundation of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating with apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly remote and on-premises support to help organizations of any size to create and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent's consultants can assist with any facet of Unified CM support and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
IT Consultants Dynamics GP
Remote Troubleshooting Dynamics GP Software
Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains support experts can help you deploy, customize and administer the current version of Dynamics GP or upgrade smoothly from an earlier edition.
Windows 10 Microsoft Deployment Toolkit Specialists
Technology Professional Microsoft Windows 10 Assessment and Deployment Kit
Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's experts include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and ongoing technical help.
Computer Engineer Windows Server Hyper-V 2016 Migration
Hyper-V 2016 Failover Clusters Computer Consultant
Hyper-V 2016 incorporates key features first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network architecture for a cloud-based or hybrid installation, create and carry out a smooth migration plan, train your IT administration and support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Contact Center Support and Integration
Unified CM SIP gateway Remote Troubleshooting
Cisco Cisco Unified Communications Manager, originally named CallManager, operates as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating closely with applications like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises support to assist businesses of all sizes to build and administer CUCM environments by providing Cisco Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can assist with any aspect of Unified Communications Manager support and debugging in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
CRM Remote Support Services
Best MSCRM Specialist
Microsoft CRM helps mid-market businesses nurture profitable client interactions. Built-in Sales and Customer Service modules allow employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Microsoft ERP Information Technology Consulting
Microsoft MRP Remote Consulting
Progent's application experts offer in-depth support, software development, integration assistance, and online training for popular business applications that address key areas including ERP and MRP, financials, business analytics, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting support remotely, Progent can help small businesses throughout the United States to save the time and expense associated with travel and on-site activity without sacrificing the high quality of technical services.
Microsoft Windows Remote Troubleshooting
Support Group Microsoft Office
Progent imposes no minimum fee and asks no retainer for support services delivered during normal working hours. Progent's small granularity eliminates large invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed. .
Anti-Spam Services
Support Anti-Spam
E-Mail Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard spam filtering and antivirus service offering. Progent’s certified email protection consultants can help you create an email protection strategy that incorporates anti-spam and anti-virus services and policies.
Example Application Microsoft Operations Manager
Case Study Microsoft Operations Manager
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, once users were impacted by them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to anticipate server issues before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can deal with incipient problems before clients are aware that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class reliability, security and productivity.
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