Immediate Online Troubleshooting for Cleveland Ohio Computer Systems
Immediate Online Help for Cleveland NetworksFor businesses in Cleveland Ohio, Progent offers remote help for information systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided remote troubleshooting to companies in every state in the U.S. (See testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to help with complex networking issues, as well as the services of CISA and CISSP-accredited security consultants to help with high-level security design and troubleshooting issues.

Progent's remote support experts provide excellent leverage because they have the real-world experience and have access to the advanced technology required to resolve most information system issues quickly. This reduces immediate costs because service calls use up fewer chargeable minutes. Remote support also eliminates the cost of sending a consultant to your site. Your company benefits additionally in incidental expenses by minimizing or avoiding network outages and related costs resulting from business disruption, upset clients, unproductive workers, and distracted executives. Progent's advanced remote technical support experience is especially important in environments that are dependent on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises IT support may not be an option.

Progent's billing policy for online help is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone consulting, so you are invoiced just for the support that you receive. Unlike many online support companies, Progent asks for no service activation surcharge or minimum payments. Progent's per-minute granularity and clean model for billing do away with situations where quick fixes somehow end up as large bills. Progent's penchant for handling technical issues efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a set of optimized technologies and field-proven processes which ensure the maximum level of effectiveness for remote consulting and troubleshooting for computer networks of all sizes. Progent offers safe VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access enables the experts of Progent's online support team to access your system remotely without compromising system security.

Progent's advanced technical support database application maintains extensive records of all service that Progent's customers have received. Progent's team consultants have the benefit of the records of assistance rendered to every customer by every Progent consultant. This archive of trouble tickets and solutions is stored as an easily retrievable internal database that permits Progent's online technical professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced accreditations and working associations with important industry leaders including Cisco and Microsoft open up other vast technical knowledge bases and permit priority response from vendors' internal support staff with the result that Progent's remote consulting experts are able to find the most efficient solutions in the least time.

Online technical support services provided by Progent to clients in Cleveland Ohio include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of affordable, flat-rate managed services intended to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions used by many of the industry's leading corporations. The ProSight suite of network management outsourcing services covers all critical areas of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS services manage and track your backup processes and enable non-disruptive backup and rapid restoration of important files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss resulting from hardware failures, natural disasters, fire, cyber attacks such as ransomware, human error, malicious insiders, or application glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. In addition to optimizing the security and functionality of your computer network, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic projects and tasks that derive the highest business value from your network. Learn more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to verify your identity via a device that only you possess and that uses a different network channel. A wide range of devices can be used as this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may register several validation devices. To find out more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of real-time and in-depth reporting plug-ins designed to integrate with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide centralized control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your Progent consultant so that any potential issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with information security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's ability either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup environment that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the services of seasoned remote consulting professionals for contract IT projects. Billing rates for ongoing development or consulting tasks are determined according to the qualifications of the consultants assigned. Progent's background in these special areas of information technology allows clients to complete critical projects within budget and on schedule. Progent's project-based online engineering solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center support programs for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to handle complex problems.

    Progent's Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center team of seasoned network experts offers your workers in Cleveland Ohio immediate contact with an effective network service resource with years of background delivering phone consulting and online repair service for IT systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Call Center the reputation as a key driver of business productivity, and Progent's target is to resolve rather than simply report IT problems.

  • Applications Services: Education, Development, and Troubleshooting
    Progent's Applications Experts Group provides phone-based advanced engineering support and training in special business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications including CRM, MS Project, Office Word, and Microsoft 365 Excel. To learn more about Progent's consulting, custom programming, and training services, visit Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts offer world-class online and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of Microsoft System Center2, extend or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver organizations in Cleveland Ohio remote IT infrastructure monitoring by providing System Center Operations Manager consulting services. Progent can adapt SCOM to fit your environment so that your network maintenance is proactive rather than reactive. By uncovering potential problems before they grow into full-scale emergencies, remote monitoring can minimize inconvenient and costly network breakdowns. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or environments based on a combination of platforms.
How Your Cleveland Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent remote expertise with Windows, macOS and OS X, or Linux networks, visit Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Cleveland Ohio, Progent's phone-based computer support engineers can deliver expert and economical IT help the instant your organization requires it. Over 20 years of delivering remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to refine remote access tools to solve network problems rapidly while avoiding the cost and lost time associated with in-person support visits.

Even if your Cleveland business works with a regular freelance consultant or maintains a full time organization that can handle ordinary network problems, Progent's Microsoft certified engineers are available to offer a convenient and seamless remote expansion of your local resources in cases when your usual service personnel either lack the time or the experience to resolve sudden network crises or especially challenging integration problems.

Details of Progent's Remote Computer Services for Cleveland Ohio
Progent's phone support, remote troubleshooting, system security consulting, and system management services offer offices in Cleveland Ohio unparalleled leverage for your IT investment. Whether you need one-time telephone support and Internet-based network repair or full-time Help Desk call center services and system administration, Progent's experts can deliver your business enterprise-level IT support while permitting you to eliminate the cost and administration overhead of running a full-service internal IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of IT background, fine tuned remote support tools, and understanding of enterprise networking allow companies to escape the limitations of exclusive dependence on smaller consulting organizations, individual freelance service providers, or over-stretched internal resources.

Progent adds value by offering:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional background, at the front lines of network service, executing a wide variety of technical tasks for a large array of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting staff. This means that you get not only world-class technical skills, but also a support engineer with proven approaches for using computer knowledge to fix actual network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-site help by the minute. As a result, you pay exclusively for received support. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no startup charge and requires no monthly commitment for support services delivered during normal working hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large bills for fast solutions so you won't be tempted to permit minor problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent has little competition. Companies who utilize trusted independent consultants or who maintain internal support staffs benefit when Progent transfers information about new technology and proven processes to make their networks more robust, secure, and efficient.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to provide 24x7 network monitoring services based on MS Operations Manager. Microsoft Operations Manager causes your network support to be proactive instead of reactive. By revealing possible issues before they cause lost productivity, network monitoring can keep your information network from stressful and costly service disruptions.
How Does Our Company Begin Getting Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.



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    Progent's Technical Response Center (TRC) offers national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online secure computer access to isolate and repair technical problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to appropriate experts as required. For urgent problems, the TRC tries to respond to your request for service within one hour.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your company to move from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.

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    Progent's certified SQL Server application developers and database administrators can provide remote expertise to help organizations of all sizes to build, administer, and maintain applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide help with any phase of application development in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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    Small to mid-sized companies can now get all the benefits of Operations Manager and also have fast access to Progent's Microsoft certified network support professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer small business information systems world-class reliability, protection and productivity.

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    Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements favorably impact key areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.

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    Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local support organizations who offer minimal documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by every consultant to each customer. The practice of detailing and archiving service records results in more efficient support and eliminates a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release vital service information.

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    Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent offers national remote technical support and consulting services for companies that run Apple Mac environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the latest version of OS X from earlier editions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online network consulting offers maximum return for your information technology budget by preserving client productivity and limiting the time charged for computer repair services. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to assist you with the most challenging network issues.

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    Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce business interruption by creating and executing a smart migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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    Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT help with the responsiveness associated with with small companies but which offers professional communications, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office located anywhere in or any area served by Progent's engineers, Progent can provide a wide range of onsite and on-line network support services and network design assistance.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing, distribution and service organizations to simplify complicated supply chains and streamline key processes in order to bring products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from occasional advice to end-to-end solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services.

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