Fast and Affordable Remote Support for Cleveland Computer Networks
Fast Online Technical Support for Cleveland SystemsFor organizations located in Cleveland or anywhere in Ohio, Progent offers online technical support for computer systems based on Microsoft, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote troubleshooting to businesses in every state in the United States. (Check out testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to help with complex networking issues, plus the services of CISSP-qualified security experts to handle high-level security design and troubleshooting jobs.

Progent's online technical support engineers provide exceptional value because they possess the practical experience and have access to the advanced tools necessary to resolve the majority of information system issues rapidly. This lowers direct expenses since service calls accumulate minimal billable minutes. Remote support also avoids the expense of dispatching a consultant to your location. Your company saves even more in incidental expenses by reducing or avoiding system downtime and related costs resulting from business discontinuity, upset customers and vendors, idle workers, and de-focused executives. Progent's advanced online technical support know-how is particularly important for organizations that rely on public clouds for vital network infrastructure or software such as Azure, Amazon Web Service, or Exchange Online, where on-premises tech support may not be an option.

Progent's pricing policy for remote support is designed to stretch your IT service dollar. Progent bills per minute for telephone-based consulting, so you are charged only for the support that you actually get. Unlike many online support organizations, Progent asks for no initialization fee or minimum fees. Progent's per-minute granularity and clean model for pricing prevent scenarios where quick fixes manage to end up as major tabs. Progent's penchant for solving problems quickly means you spends less money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned an array of optimized technologies and field-tested methodologies which allow the maximum level of effectiveness for remote technical support and repair for information networks of any size. Progent offers protected VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the staff of Progent's remote service group to link to your system remotely without compromising network security.

Progent's advanced technical support database system keeps thorough records for the support that Progent's customers have received. Progent's authorized service personnel have the benefit of the history of services provided to every Progent client by every consultant. This database of trouble tickets and fixes is stored as a readily retrievable internal database that enables Progent's remote support professionals to communicate their experiences with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's advanced certifications and close relationships with important industry leaders such as Cisco and Microsoft make available other massive support knowledge bases and permit priority response from vendors' in-house product engineers with the result that Progent's online service experts can come up with the most efficient resolutions promptly.

Remote technical support services available from Progent to customers in Cleveland and anywhere in the state of Ohio include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and mid-size organizations to benefit from the same best-of-breed technology used by many of the industry's leading enterprises. Progent's ProSight portfolio of network monitoring and management services covers all critical facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, enhance and debug their networking appliances like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory system. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security regulations, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the skills of world-class online consulting professionals for contract information technology projects. Progent's rates for longer-term consulting projects are set based on the qualifications of the engineers required. Progent's experience with these important fields of information technology allows customers to complete major projects within budget and on time. Progent's special remote engineering solutions include:

  • Help Desk Expertise
    Progent's Help Desk Call Center programs for companies with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center outsourcing, virtual Helpdesk support services, and Help Desk consulting. Progent's Call Center outsourcing services are intended for companies who lack the resources to build and maintain an internal Help Desk but who want quick access to an efficient Call Center with professional phone support plus the technical depth to escalate complex tasks to advanced consultants.

    Progentís Virtual Help Desk Call Center is intended for bigger companies and serves as a seamless addition to your existing Helpdesk resources. Progent's Virtual Help Desk Call Center can serve as a an escalation option for the toughest technical issues, or be ready in those instances when your regular resources are swamped.

    Progent's Call Center staff of veteran network experts offers your computer users in Cleveland or anywhere in the state of Ohio rapid assistance from an effective support group with substantial experience offering telephone-based consulting and online diagnostics for computer environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Call Center the reputation as a major enabler of company productivity, and Progent's policy is to fix instead of simply record technical issues.

  • Business Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Consulting staff provides remote advanced engineering support and training in specific business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, customization, and education for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information on Progent's expertise, custom development, and education services, see Progent's Applications Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers businesses in Cleveland, or anywhere in the state of Ohio, online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager to fit your business so that your network support is proactive and automated. By uncovering possible issues before they grow into network outages, automated monitoring can ward off stressful and costly service breakdowns. Progent can also deploy network monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or networks based on a combination of OS platforms.
How Your Cleveland Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent phone-based help with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Remote Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Cleveland or throughout the state of Ohio, Progent's phone-based network support engineers can deliver expert and cost-effective system support whenever your business has to have it. More than a decade of providing online tech support has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to repair network problems rapidly while eliminating the expense and lost time associated with on-site support visits.

Even if your Cleveland organization has a local independent support technician or employs a full time IT staff that can handle common network issues, Progentís Microsoft certified consultants can provide a convenient and transparent remote expansion of your local resources for situations when your regular IT support personnel either lack the availability or the knowledge to solve unexpected network crises or particularly tough integration problems.

Features of Progent's Remote Computer Services for Cleveland
Progent's phone help, remote repair, system security consulting, and network administration services offer offices in Cleveland or anywhere in the state of Ohio unparalleled leverage for your support investment. Whether you require one-time phone support and remote troubleshooting or full-time Help Desk outsourcing support and network administration, Progent's experts can provide your business world class IT support while permitting you to eliminate the cost and hassle of carrying a large internal IT organization. Key features of Progent's National Remote Support program include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, range of IT expertise, refined support software, and understanding of corporate IT enable companies to avoid the limitations associated with exclusive dependence on smaller consulting organizations, independent freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry background, at the front lines of network support, executing a wide variety of technical tasks for a large mix of clients. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This guarantees that you get not only world-class technical skills, but also a support engineer with field-tested approaches for using computer knowledge to repair actual IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for online service and on-site visits by the minute. Consequently, you pay only for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no minimum charge and asks no retainer for support services provided during normal working hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity does away with large invoices for quick repairs so you will not be tempted to allow simple problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent has little competition. Businesses who work with trusted independent consultants or who employ internal support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, protected, and productive.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting companies to offer round-the-clock system monitoring services based on MS Operations Manager. MS Operations Manager allows your network support to be anticipatory instead of reactive. By uncovering possible problems before they cause downtime, system monitoring can keep your IT network from stressful and expensive service losses.
How Does My Business Start Receiving Online Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.

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Progent provides clients the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that customers deserve to be sure that their computer support providers have accredited testing as well as broad real-world backgrounds so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor support than is available to non-certified consultants, allowing Progent to deliver customers a better level of IT support. In addition, recognized credentials such as CISA or ISSAP for network security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of recognized IT professionals.

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If you want to update your corporate web site, build internal websites for purposes such as human resources or employee education, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web tools.

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Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-based virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your production applications, evaluate your network and server architecture for smooth performance with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to monitor and administer Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, design and test disaster recovery procedures that optimize network availability, and deliver ongoing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.

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Microsoft Windows Server Essentials is an affordable, entry-level OS that enables small businesses to make the move from the older physical on-premises datacenter to the contemporary hybrid networking model that combines both local and virtualized cloud-based resources. Progent's consultants offer budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to Essentials and implementing a hybrid local/cloud model for your computing environment. Progent offers comprehensive project management so you can design and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and training.

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SQL Server 2016 Disaster Recovery IT Services

SQL Server 2016 offers significant improvements in speed, capacity, security, high-availability, mobile computing support, plus integrated business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist businesses of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.

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Progent provides technical support for mid-size companies who have 100 to 250 system users. The mid-size business or work group has typically been an overlooked segment of the market for network support expertise. The cost structures and service access models of large third-party service firms make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and proactive server monitoring, significantly reduces the network maintenance expenses of an SMB while providing the small organization with big-company support from professional, IT experts with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is searching for the quality of network help needed for a mid-size organization without paying enterprise prices, you need Progent.

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Progent can deliver a broad range of affordable support services to assist you to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for single machines or notebooks or help your business to design and carry out a company-wide rollout of new or revised OS software and business applications. Progent can also provide consultants and technicians to assist your company to prepare for and implement a company move or consolidation designed to cause minimal interruption to your business.

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Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, remote users, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.

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On-site Technical Support for Microsoft ISA Server

Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business requires.

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Dynamics GP Enterprise Reporting Programming Firm
Dynamics GP Refreshable Excel Reports Contract Programming

Dynamics GP software includes analytics and reporting features that let you monitor all operations, revenues and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to understand your business more thoroughly, turning uncooked data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer custom business application development and eCommerce applications that work transparently with Dynamics GP/Great Plains.

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Live Online Office Word Instruction

Progent's webinar training classes offer small companies the cost savings, ease, and versatility of virtual seminars plus the effective training techniques of expert instructors who utilize sophisticated collaboration software to simulate live, interactive classrooms. Progent can provide remote education for popular desktop applications including components of Microsoft Office such as Office Excel, Word, Access, and Visio: Dynamics business accounting and analytics solutions such as MS Dynamics GP (Great Plains); as well as additional popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Expert Microsoft Certified Microsoft Proxy Server Consultant Services
ISA 2000 Server IT Consultant

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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Microsoft Certified Expert SQL Server 2000 Upgrade Consulting

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can give your business a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

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Consulting Services for MongoLock ransomware recovery

Progent's experienced ransomware recovery experts can assist you to restore an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.

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Microsoft Virtual Server Administration Professional
Microsoft Virtual Machines Online Support Services

Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by software originally developed by Connectix, delivers the performance needed to carry out hardware reduction, application upgrade, and server isolation tasks through virtualization techniques in an enterprise-class computing environment with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in application development and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server 2005.

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Microsoft Exchange Consultant
Exchange 2007 Server Consult

Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.

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Meraki Switch Redundancy Online Support Services
IT Consultant for Meraki Switch

Cisco's Meraki MS family of switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to assist you to plan and deploy a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and test a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking solution.

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Windows 2000 Support and Integration
Windows Server 2000 Upgrade Consulting

Progent's certified Windows 2000 Server experts offer network support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting services include system planning, installation, project management, local and remote technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

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UNIX, Windows Consultant
Windows and Solaris Technical Support

If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISM and CISSP-certified security specialists can help your whole enterprise in a wide array of security topics including security management procedures, security design and strategies, connection management products and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the core competencies and worldwide standards of knowledge that network security managers are required to master. These certification offer executive management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer effective security support and consulting help.

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Cisco RADIUS Security Configuration
Cisco Certified VPN Network Consulting

Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete array of easy-to-administer security products to let you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your corporate objectives.

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Microsoft SharePoint 2016 Migration Technical Support

Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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Chief Information Officer IT Services
Chief Information Officer Consultants

Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy appropriate IT products to improve business processes so they align more closely with your business objectives. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.

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Microsoft Office SharePoint Server 2010 Online Technical Support
Expert Microsoft Certified SPS 2010 On-site Technical Support

Progentís Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server provides a common location for your workers or clients to connect to, manage, distribute and manipulate relevant information, files, and software and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge theyíve created in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

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Email Quarantine Consultant Services
Email Outbound Content Filtering Consultant Services

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful structure of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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System Center Configuration Manager Integration Services

Progent's Microsoft-certified engineers can help you to streamline desktop update and patch management by providing support for administration platforms such as Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).