Progent has over a decade of experience integrating, and supporting the core components that make up System Center and can help you to design, install, support, and repair your Microsoft System Center solution to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can assist you to migrate to the current version of System Center from a previous release or from a third-party datacenter management solution to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.
If you are producing UNIX-based software in an environment that has Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of managing your company information system. By using smart server monitoring and by providing remote and in-person assistance when your business needs it, Progent offers an economical solution for maintaining an information network that features high reliability, security, and performance. Progent's developer support services feature comprehensive information technology outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, network monitoring, and Help Desk Call Center services.
Progent can deliver comprehensive remote consulting for all major technologies associated with small business IT networks and allows you to outsource an array of strategic, as-needed support services such as a part-time CIO to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management for critical initiatives like site moves orOS migrations, connectivity experts for building and maintaining fast and robust network infrastructure, certified security specialists to ensure data protection and compliance, disaster recovery experts to create business continuity plans, and software developers to write, enhance, or repair mission-critical applications.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent can help you prepare and execute a smooth migration to Dynamics GP so that you retain your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent's business climate will allow you to become a better consultant by improving your information technology knowledge and increasing the loyalty of your customers. Progent delivers this commitment by recruiting the top professional talent for you to work with, providing a state-of-the-art network and communications infrastructure, running specialized application tools to deliver the maximum level of service, and by optimizing our business structures for attracting and keeping customers.
Progent's Microsoft authorized Consultants provide several service programs to help mid-size and large organizations create an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous high-quality Help Desk software packages available and decide which packages might be excessively costly, miss critical capabilities, or align badly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to augment their internal Help Desk team for occasional projects or to substitute for vacationing or incapacitated workers.
Progentís Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your employees or customers to access, manage, share and manipulate relevant data, files, and software and to interact with one another. It enables faster and better decisions, more effective sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, customers, teams and major tasks with the information theyíve developed in a way that makes data convenient to locate, download and re-use.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save up to 50% of the time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and troubleshoot firewall solutions built around ASA 5500-X firewalls with Firepower Services.
Nexus switches are engineered to provide the speed, scale, resilience, cloud readiness, density, data protection and ease of management needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises support services to help you to create an optimal network topology, build pilot environments to validate your network design, deploy Nexus switches, create and enforce appropriate policies, run security vulnerability evaluations, set up proactive monitoring, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced high-availability (HA) capabilities incorporated into Nexus family of switches. Progent can also assist you to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages such as lower capital expenditures, savings on operational costs, improved management focus, enterprise-class protection, greater availability, and regulatory compliance.
Progent can provide the temporary assistance of a seasoned CIO to offer a broad perspective to help your company pick and maintain network technology to meet your current needs and that can be a firm basis for your growth. Progent's part-time or temporary CIO services offer economic leverage to companies trying to optimize the impact of their network expenditures but who are unable or hesitant to add another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to support all major OS platforms and connectivity technologies plus a wide selection and business software, Progent is in a unique position to offer unbiased recommendations along with expert technical help for creating IT solutions that match the special needs of your business.
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as lower capital expenditures, reductions in operational costs, improved executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble effective test systems, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Progent delivers the services of Microsoft and Cisco-Premier IT support experts to offer clients economical alternatives to help companies optimize the benefits of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can assist you to enhance your information system's e-mail infrastructure, security, reliability, performance, and IT management.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent's Private Cloud Hosting service offers complete hosting of a small company's servers in an environment that delivers the maximum level of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are based upon mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Microsoft-Certified SQL Server consultants offer an array of support services to help small businesses to design, deploy, manage, and repair SQL 2008 solutions in order to get the optimum competitive advantage from this state-of-the-art information management platform. In addition, Progent can provide consulting expertise for system architecture, enterprise-wide security, and custom software development to optimize the business value of your computer network.
Progent's CISSP-certified network security experts can assist organizations of any size with any aspect of information system security. Progent can help create efficient cybersecurity systems that guard a small business against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users accessing network resources spread over multiple physical datacenters and public and private clouds.
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast ROI and enables improved business results. Progent can assist your company to interface Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office and offers customized online instruction to individual users and groups.
Progent's Microsoft-certified consultants can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your business, perform test installations to validate Hyper-V's operation with your line-of-business applications, assess your network architecture for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, establish and validate business continuity processes that maximize network uptime, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Professional Microsoft Azure hybrid cloud solutions
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewalls to provide a modern security solution that extends across your on-premises and cloud assets and protects any user anywhere with any endpoint device.
Microsoft Windows Server 2008 is a major advance in making IT systems more protected and available, easier to virtualize and administer, faster, and able to provide an improved environment for web publishing. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, training, staffing, monitoring, and security expertise.
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with IM, real-time presence, web conferencing with application sharing, as well as IP and PSTN calling across a wide assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your IT team and users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
Remote server management cards give IT administrators complete control of a server without the requirement for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a high-availability company network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical help. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent's pricing model is to bill for remote service and on-site visits by the minute. Consequently, you are charged just for received services. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for support services provided during normal working hours. Many service organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for fast fixes so you will not be tempted to allow less critical problems to fester.
Progent's Intune consultants can help your company to understand the strategic case for adopting Microsoft Intune for managing your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent can assist you to configure security and compliance policies, set up test environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
System Center 2016 provides major improvements for managing hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with practical experience and broad familiarity with designing and integrating cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progentís IT services can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that maximize the productivity of your computer network. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle the most issues.
Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Progent's Check Point firewall experts can help you design, configure, and manage firewall solutions built around Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you support older Check Point firewall models or upgrade smoothly to Check Point's next-generation security gateways.