Progent has been delivering SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the scope of technical know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.
Progent's certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid remote or onsite access to consulting experts in system planning and deployment, software development, database administration, and cybersecurity.
Progent's UNIX family support experts provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
If your business network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to integrate your servers into a unified network that allows all your operating systems to run side by side for simple management, seamless information exchange, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical help and troubleshooting, in-person technical support, and Contact Center outsourcing.
MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class solution offering enhanced security, seamless integration with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and elevated operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the benefits of Office Communications Server across your entire corporation.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced IT support packages, mid-size organizations can choose a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection and productivity.
If your business network mixes Sun Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy management, seamless information exchange, high reliability, superior performance, and tight protection. Progent's Sun Solaris and Windows coexistence assistance offerings feature network infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, online technical support and repair, on-site technical support, and Help Desk Call Center support.
Stealth penetration testing is a key part of any comprehensive network security strategy. Progentís security professionals can perform extensive penetration tests without the awareness of your organization's in-house IT resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are correctly configured and actively observed.
With virtual server technology, companies can run multiple virtual machines on a single physical server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, but without the costs that goes with buying extra server equipment. Virtual servers are the critical technology for private clouds, which provide major benefits including lowering the costs of hardware, facilities, and management while improving information security, system availability, and disaster recovery. Other useful server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can help you with all aspects of server consolidation and management to enable your business to contain costs and conserve time.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough examination and significant experience with information security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security plan, automate network administration, help with application development, and build and test a DR/BC plan.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous testing and extensive work with network security design. ISSAP consultants possess in-depth knowledge of access management systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.
Citrix offers a powerful line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix virtualization products and can help you plan, validate, implement, optimize, and maintain Citrix virtualization platforms.
If your company is producing UNIX-based applications on a network that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how without the continual distraction of managing your business network. Through the use of automated network monitoring and by delivering online and on-site support as your business needs it, Progent offers an affordable alternative for supporting an information system that features high dependability, security, and performance. Progent's developer assistance services include comprehensive it outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring services, and Help Desk Call Center services.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with Apple Mac applications. Progent can also assist you with iPhone support and iPad synchronization, or migrating to iCloud services. For computer environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, fast and aligned with your company's objectives.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or onsite configuration and troubleshooting support to help you to design, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and anticipated network traffic.
SQL Server 2014 includes significant improvements in critical areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including planning, configuration, administration, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Progentís experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security holes.
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, BOYD support, plus integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.
Progent can assist you in all phases of your upgrade to Exchange 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
If your company is developing UNIX-based software in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of high-value expertise without the constant hassle of maintaining your company information system. Through the use of automated network monitoring and by delivering remote and on-site assistance as your company needs it, Progent represents an economical alternative for managing an IT system that features high dependability, security, and performance. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring services, and Helpdesk services.
Configuration Manager automates application and device provisioning and updating, simplifies compliance settings control, inventories network assets, protects against corporate data leakage, performs network health reporting, enables safe self service, and offers a single point of control for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Hybrid cloud integration Professional
Cisco Onsite Computer Services Corpus Christi, South Texas Cisco Services
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network support packages, small and midsize organizations can select a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems world-class reliability, security, and productivity.
The Help Desk support delivery structure used by Progent's Technical Response Center offers small businesses an efficient option to reliance on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to emergency assistance, escalation capability to appropriate experts for handling even the most difficult issues, service consistency and reliability, quick follow through overseen by seasoned support managers, a selection of convenient ways for requesting service tasks, plus excellent progress transparency enabled by trouble ticket tracking and accessible via a web-based portal.
By using virtual server technology, companies are able to run multiple virtual servers on one actual server. Virtual server technology allows businesses to gain all the benefits of server isolation, while avoiding the costs associated with purchasing extra server equipment. Virtualization is also the critical technology behind private clouds, which provide major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while enhancing information protection, system availability, and recoverability. Other key server management technologies include server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you with all aspects of server virtualization and management to allow your business to cut expenses and save time.
Progent offers national remote help and consulting services for businesses that operate Apple Mac OS X networks or whose information systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's experts offer Mac users a variety of IT services such as desktop support, migration to the current edition of OS X from other earlier editions of Mac, plus help with Apple macOS and OS X application software. Progent can also assist you with Apple iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Remote technical support offers maximum return for your IT dollar by preserving user efficiency and shortening the hours billed for network analysis and repair. Sophisticated online access technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In most of cases your network issues can be dealt with over the phone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security specialists to assist you with the most difficult system issues.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall/VPN solutions. Progent can also enable you to design and execute a complete security plan that can incorporate firewall/VPN devices and utilities, managed security and network protection services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single source for on-going technical support, maintenance, training, and security expertise.
Progent's remote connectivity and wireless synchronization specialists can help you to plan and configure secure access solutions for remote desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to improve the productivity of your off-site workforce.
Progent can assist your business to plan and implement a smooth migration from a UNIX-based IT environment to a network based on Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your data and minimize business discontinuity by developing an effective transition strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, migration planning and testing, MS Exchange migration support, information and application porting, and processor and media transition and economization.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful new features plus a revamped architecture. These enhancements affect key areas like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.
If your office network combines Sun Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence assistance offerings feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in a solution that delivers the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are based upon proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
SQL Server 2016 introduces major improvements in performance, capacity, data security, high-availability, BOYD support, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Server proliferation wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced network uptime, and easier management. Typical uses for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and affordable isolation of software development or evaluation environments from production systems.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner and safer AD implementation. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect key facets of IT such as ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Exchange 2013, create a cost-effective test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.
Progentís Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a common location for your workers or clients to connect to, organize, share and manipulate relevant information, documents, and software and to communicate with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data theyíve created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller technology.
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, manage and debug firewall environments built on ASA firewalls with Firepower Services.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that unifies data and operations throughout your company, interfaces seamlessly with other solutions, and connects workers, clients and vendors regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a reliable, secure server and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Dynamics GP/Great Plains 2010.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by each consultant to every client. The discipline of detailing and organizing service records results in more effective service and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent's consultants can help you with every stage of Azure cloud migration including needs definition, prerequisites assessment, system design, pre-production testing, deployment, automated management, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based services.
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
Microsoft Azure hybrid cloud integration Professional
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that delivers the maximum degree of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are built on mature virtualization architectures that enable small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Progentís IT outsourcing support offerings for small companies include planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, resolving stubborn IT issues, and producing a company-wide security plan. Progent can show you how to maximize system reliability and performance with non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with needs assessment, resource identification, BOM production, vendor selection, purchasing logistics, and full documentation. Progentís IT outsourcing help also features training for office productivity products such as Microsoft Office XP.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises configuration and debugging services to help you to plan, configure, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace design, construction, and expected workloads.
Progent delivers the services of Microsoft and Cisco-Premier network support experts to offer clients affordable alternatives to help businesses maximize the value of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's network consultants can assist you to enhance your network's e-mail infrastructure, protection, availability, performance, and IT administration.
For corporations with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco network consultants offer a variety of IT consulting services including project planning, SOX compliance, site moves, corporate security, system design, on-site or phone-based emergency support, and troubleshooting for collocation hosting environments. A Progent network architect can show you how to plan a multi-site information system that makes efficient use of co-location facilities and Internet data centers. Progentís Microsoft Certified engineers can help large enterprises plan, deploy and maintain major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that combine basic, high-performance, integrated, and remote networking.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service firms who provide minimal documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by each consultant to each client. The discipline of documenting and organizing service activity results in more effective support and eliminates a variety of common misfortunes such as when a service client is virtually held captive to a consultant who wonít release vital service information.
Progent is among the most experienced network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get all the benefits of Exchange Server 2000 for typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.
Microsoft Azure hybrid cloud integration Professional
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft and Cisco authorized experts provide several ways to help mid-size and large organizations create an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and decide which packages might be excessively costly, miss key capabilities, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
The server cluster technology incorporated into the high-end versions of Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and maintenance of server clusters that provide improved levels of system availability, security, performance, and versatility. New or improved capabilities include cluster verification, easier setup and installation, improved cluster management, new cluster architecture for maximum uptime, better protection and quorum structure, elimination of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, design and execute an installation, educate your network support personnel to administer your failover clusters, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your unique business requirements. Progentís Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration support for safe, company-wide resource sharing as well as integration with CRM programs.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of cutting-edge enterprise-class applications that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For business networks based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's objectives.
Progent offers a broad range of affordable consulting and support services to help your company to install, integrate, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote technical support for single computers or laptops or help you to design and implement a large-scale migration to new or revised operating system software and business applications. Progent can also supply engineers and technicians to help your company to prepare for and complete a site relocation or merger organized to produce the least possible disruption of your productivity.
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity solutions that protect a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing network resources distributed over a mix of physical datacenters and various clouds.