Additional Topics of Interest

Expertise for IT Service Providers Consulting Services
Consulting for Service Firms Technical Consultant

Progent's Support Program for IT Service Providers lets you use Progent's information technology engineers under your own brand as a seamless extension of your IT services staff.

Online Help Cisco VoIP Phones and Cisco Unity
Cisco IP phones Network Consultant

Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

Remote Monitoring and Reporting Online Support
System Center MOM Consult

Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and fixing SCOM environments and can provide companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.

MySQL development Consultant Services
Engineer Microsoft Access

Progent's expert programmers, database architects, and program management consultants can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing database architects and software programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development technologies and can help clients to create, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.

Private Clouds for Small Businesses Consulting Services
Consulting Services Private Cloud Solutions

Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a complete information technology outsourcing alternative that improves network dependability and protection, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and key application servers hosted in a secure and fault tolerant data center on a fast, non-stop virtual machine configured and maintained by Progent's computer support professionals.

Supplemental Call Center IT Consulting
Help Desk Sharing Computer Consulting

Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.

Biggest Expert Microsoft Certified SQL Server 2012 Security Online Technical Support
PowerPivot for SharePoint Engineer

Progent offers the support of Microsoft-certified consultants as well as experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to help you to evaluate the potential benefits of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

Migration Consulting Windows Server 2000
Windows 2000 Server IT Consulting

Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and information technology consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support services include network planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.

Identity Authentication On-site Technical Support
Professionals Duo MFA and Single Sign-on (SSO)

Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.

Exchange Upgrade Consultant Services
Consultancy Exchange Migration

Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to implement your migration to Exchange 2010, generate thorough documentation of your upgraded email system, train your network support staff and users to get them ramped up quickly on Exchange 2010, and offer ongoing management consulting and technical help. Progent can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

Consult Office Word troubleshooting
Office Word troubleshooting Technology Professional

Progent's Office Word and Microsoft 365 Word experts can provide a wide range of affordable remote support services to assist your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Office Word, integrating Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training classes customized for your special requirements.

Immediate Remote Technical Support Hornetsecurity Altaro 365 Total SharePoint Backup
Altaro Microsoft 365 Total Mailbox Backup Computer Consulting

Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.

Network Consultants Supplemental Support Desk
24-7 Microsoft Certified Partner Supplemental Help Desk Online Support

Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.

Check Point NGTP Security Services Security Consultant
Security Certification Check Point 23000 Firewalls

Progent's Check Point Software experts can show you how to select and deploy Check Point Firewall/VPN software and hardware based on Check Point's security platform to offer an affordable and effective security defense for your information network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and provide a single source for continuing technical support, administration, education, and design services.