Additional Topics of Interest

OS X Online Professionals
Mac Online Professionals

Progent offers national online help and consulting services for businesses who operate Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft Windows technology. Progent's experts can provide Mac users a range of IT services including desktop assistance, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Remote technical support provides optimum leverage for your IT dollar by extending user efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote support technology and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of telephone help and remote access. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest network problems.

24-7 Wi-Fi IP phone integration Network Consultants
Information Technology Consulting wireless VoIP phone and Aironet APs

Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within office, warehouse, retail or other environments where IT management wants user endpoints that provide more administrative control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and fine tune many components of your Wi-Fi environment such as wireless access points, switches, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide online and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by providing services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

Onsite Technical Support Linux Network Monitoring
MRTG Computer Consultant

Network monitoring typically entails tracking a system's resource utilization in order to uncover data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows coexist. Progent's network support engineers can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals provide small companies and programmers assistance with administering and supporting UNIX and Linux systems that coexist with Microsoft-based products.

System Center 2016 and VMware Integration Computer Consultant
System Center 2016 Business Continuity Consulting Services

Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems uncovered by SCOM 2012.

Top Server Management Consulting
Virtualization Technology Professional

Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more leveraged utilization of physical computers, streamlined operations, increased network availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of software development or evaluation environments from on-line systems.

SQL 2008 Reporting Services Design
Microsoft SQL Professional

Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to network users, reducing the complexity of creating, deploying, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

64-bit Upgrade Engineer
After Hours 64-bit Migration Consulting

Progentís Microsoft-certified consultants can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit PC desktop processing, plan an affordable migration strategy that minimizes business disruptions, and deliver economical, expert online help to assist your organization to install 64-bit desktop operating systems and application software on your existing hardware.

5520 wireless controller Computer Consultants
Technology Consulting Services 3504 wireless controller

Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.

Integration Support Cisco VoIP Phones and Unified Messaging
VoIP Phone System Remote Support

Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

Desktop Network Integration
Software Consultant Microsoft and Mac Desktop

Progent offers a wide array of affordable consulting and support services to help you to install, configure, troubleshoot, and administer desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or online help for single computers or laptops or help your business to plan and carry out a company-wide migration to new or updated operating system software and applications. Progent can also provide consultants and technicians to help you to prepare for and complete a company relocation or consolidation organized to produce the least possible interruption to your productivity.

Consultant System Center 2016 Service Manager
Microsoft System Center 2016 On-site Technical Support

Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company networks world-class availability, protection, and performance.

24-Hour Skype for Business Edge Server Pool Consulting
Skype for Business Instant Messaging Specialist

Progent's consultants offer online and onsite consulting services for companies of any size to evaluate the benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms such as Cisco UC. Progent's certified information security experts can assist you design and verify a security environment for your Skype for Business deployment that meets regulatory requirements.

NLB Test Lab Technology Professional
Herakles Colocation Center Test Lab Engineers

The Progent Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients without adequate internal resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.

Specialist Citrix Essentials for Hyper-V
Services Citrix Hyper-V Management

Progent's Citrix consultants can help your organization to assess the business value of the available editions of Essentials for Hyper-V, help you to integrate Citrix management tools with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining administrative processes.