Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online consulting and management for Exchange 2013.
Progent can help you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management solution or help you to modify your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, assist you to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of failover clusters.
If your business operates a UNIX or Linux network or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security topics including security management practices, security architecture and models, connection management products and methodology, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations give executive management the assurance that those who have achieved their CISA or CISSP certification have demonstrated the background and theory to deliver world-class security management and engineering help.
Progent can provide cost-effective remote consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
When performing IT tasks for enterprise customers, Progent follows a phased methodology based on specified milestones in order to meet financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional implementation. All phases are documented to make available a detailed summary of technical services performed and to assist in downstream network support.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements affect vital IT areas such as manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.
If your company is developing Linux-based applications on a network that includes Windows-based servers, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise without the continual distraction of managing your business network. Through the use of smart server monitoring and by delivering remote and on-site assistance when your business needs it, Progent represents an economical solution for managing an information network that features high reliability, security, and performance. Progent's Linux developer support offerings feature full-service it outsourcing, virtual infrastructure, online and in-person support and repair, 24x7 monitoring services, and Help Desk services.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Progent's Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint offers a common location for your workers or clients to access, organize, share and manipulate relevant data, documents, and software and to interact with other people. SharePoint allows faster and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they've created in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
For medium-size companies who need IT consulting services, Progent offers a variety of alternatives such as local service, on-line assistance, off-site Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, business relocation support, software development, and professional consulting. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers expert on-premises support for fixing network problems quickly and affordably.
Progent has two decades of background assisting small and mid-size businesses to design, implement, tune, manage, and debug IT networks that incorporate teleworkers.
Progent is one of the most experienced IT support firms for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Progent's Microsoft consultants can provide cost-effective online support and programming services to assist you to plan, deploy, manage, and troubleshoot SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document management tools, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity programs like Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Progent's Microsoft-certified consultants can assist your company to automate desktop PC software update management by delivering expertise with management tools that include System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
MS Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced security, seamless integration with additional Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger IP protection with this simple-to-manage, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized professionals can provide the skill necessary to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Progent can help you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent is structured to deliver comprehensive remote support for all major technologies common to today's small company information systems and offers a variety of strategic, as-needed services such as a temporary CIO to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major projects like office relocations orOS upgrades, Cisco-certified experts for designing high-performance and robust network infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to write, customize, or troubleshoot business application programs.
Progent offers Microsoft Windows Cluster Server support to help your business deploy high availability clustered servers designed to provide 24x7 operation. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t plan fault-tolerant server clustering environments around Microsoft Windows Server Cluster 2003, Progent's Premier Windows experts make sure that your high availability server clusters are configured to optimize the strategic value of your IT system.
Progent's colocation center IT services are intended for companies with hardware housed at Internet Data Centers or data center colo hosting sites and in need of on-demand on-premises service at the co-location site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of IDC and IDC and colocation consulting services such as network topology evaluation, Windows and UNIX server integration and support, tech support for server and communications infrastructure, design and deployment of fault tolerant systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server clustering systems.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to migrate from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you realize maximum business value.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's Technical Response Center provides low-cost national extended hours online help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 telephone help and remote direct network connection to troubleshoot and repair technical problems rapidly and affordably.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Stealth penetration checking is an important part of any overall IT system security plan. Progent's security professionals can run thorough penetration tests without the awareness of your organization's internal IT staff. Stealth penetration checking shows whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are properly configured and consistently monitored. Progent can provide continuous autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware.
Progent's Microsoft-Premier SQL consultants can provide a range of services to help small and midsize businesses to plan, install, manage, and troubleshoot Microsoft SQL 2008 solutions so that they gain the optimum strategic advantage from this state-of-the-art information management platform. In addition, Progent offers help with system infrastructure, company-wide protection, and custom software development to increase the strategic value of your IT investment.
Progent's Microsoft and Cisco certified Consultants provide several service programs to help mid-size and large businesses develop a cost-effective and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and enhancement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies analyze the numerous top level Help Desk software packages on the market and decide which packages may be excessively expensive, lack key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for companies who want to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or indisposed personnel.
Progent's Microsoft authorized Consultants provide three service programs to help medium-size and large businesses develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help businesses analyze the various high-quality Help Desk application programs on the market and determine what packages may be too costly, miss critical features, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who want to augment their internal Help Desk staff for occasional projects or to fill in for vacationing or indisposed personnel.
Progent offers affordable remote and on-premises support to help businesses of any size to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience assisting small and mid-size organizations to reduce system downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can help you to develop and test an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can help you to architect, implement, and manage resilient technologies including non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, continual online backup, and geographically dispersed data centers.
Progent's certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and migration plans, install Windows Server 2008 with your IT infrastructure and applications, educate your IT staff how to run enhanced management utilities, and deliver ongoing consulting and tech support via affordable options including Helpdesk service and remote technical assistance.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete support for your information system.
Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can show you how to plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Our Experts Group offers consulting in key areas that include Apple OS integration and programs; Expertise for Linux-powered, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized program support; Chief Information Officer, management information analyst, and project management services; Special applications development and integration; Web site, eCommerce, Electronic Data Interchange, and customer information portal design and deployment; DBM support and performance consulting; Management intelligence expertise; and Telecom architecture consulting.
Progent's work environment will allow you to become a more capable professional by improving your technical knowledge and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best professional experts for you to operate with, offering an advanced system infrastructure, using custom software tools to deliver the highest quality of service, and by streamlining our operational models for attracting and maintaining clients.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.
Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of information system security. Progent can create cost-effective security systems that protect a small office from modern threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources spread over a mix of physical sites and various clouds.
Progent can help you to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud products and services.
Microsoft Azure enterprise hybrid cloud solutions Consulting Services
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to design and carry out a smooth migration from your existing SQL Server deployment to SQL Server 2017.
Progent's company culture will make you a more capable consultant by enhancing your information technology skills and increasing the satisfaction of your clients. Progent makes good on this promise by recruiting the best consulting experts for you to work with, providing a state-of-the-art network and communications infrastructure, running specialized application utilities to deliver the maximum level of service, and by streamlining our business structures for finding and maintaining customers.
Progent's proven ransomware recovery experts can assist you to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for professionals who are mobile within campus, warehouse, health-care or other environments where management wants user endpoints that provide more control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones usually demands that IT teams configure and optimize numerous key pieces of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide online and onsite assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Progent's Microsoft certified experts offer three ways to help medium-size and large companies develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses analyze the numerous top level Help Desk software packages available and determine which products may be excessively expensive, miss critical functions, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who want to augment their internal Help Desk team for special tasks or to fill in for absent or indisposed personnel.
Progent's support services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.