Cloud Integration Consulting Services
Cloud System Planning, Integration, Training and Troubleshooting
Additional Topics of Interest
VMware VDR Backup Consultancy
Emergency Backup Exec Consultancy
Progent can provide affordable online support from engineers with expertise in a broad range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent offers consulting support for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help you to install, enhance, or maintain data backup solutions for a range of topologies including local, remote, cloud, or a mix.
Coder Power BI and SSAS
Power BI Service Programming Firm
Progent's Power BI experts can help your business to design, install, maintain, enhance or debug your Power BI solution. Progent's database experts can help you to prepare your target data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud based, or hybrid network model to run Power BI.
24-Hour Mac Office Outlook Training
Training Professional Office Excel for Mac
Progent offers one-on-one education designed for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for Mac application software.
Cisco Architecture Networking Consultants
Cisco Switch System Consulting
Progent can provide fast remote support from Cisco CCIE networking consultants. Progent's CCIE engineers can link to your network using powerful remote support tools to deliver quick and affordable analysis and repair of critical network issues.
24-7 Trainer Live Online Windows 8.1
Online Office PowerPoint Learn
Progent offers live online instruction for popular desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the advantages of traditional in-person seminars, such as instant interaction between clients and trainers, but avoids the expenses of travel and the hassle of attempting to accommodate the schedules of many trainees. Available to single students or classes of any size, Progent's virtual instruction allows the instructor to run the class from a remote facility and the clients can be spread throughout an office or all over the the U.S. Live online training deploys proven teaching tools like virtual white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specific topics or longer in time and wider in coverage.
Windows Server 2008 Hyper-VI Online Support
Emergency Computer Consulting Windows Server 2008 Active Directory
Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver affordable remote consulting, troubleshooting, and training services to assist your company to plan, execute, and manage Windows Server 2008 R2 to add significant business value to your network.
Help and Support Citrix NetScaler
Largest XenDesktop Computer Consultants
Citrix offers a powerful family of platforms that provide enterprise-grade manageability, expandability, and performance for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix technology and can help you plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Online Support Windows Server 2022 Secured-core server
Microsoft Windows Server 2022 Network Engineer
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Small Business Small Business Computer Consultant
Small Business Phone Support
Progent is a leader in economically delivering world-class network help to small businesses. Progent's achievement in addressing the IT support needs of the historically underserviced small business market is the combined result of key technical and operational innovations that have removed a great deal of the conventional costs out of administering network support, injected unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution cycle.
24-7 Microsoft Office 64-bit Providers
Microsoft 365 Service Provider
Progent's Microsoft Office and Microsoft 365 experts can help companies to integrate Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that offers quick return on investment and promotes improved business results. Progent can help you to integrate Office or Microsoft 365 apps with each other and with additional key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems between various releases of Office desktop and offers customized online training to individual users or teams.
UNIX with Windows IT Consultants
Specialists UNIX with Windows
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISSP-premier security specialists can help your whole enterprise in a broad range of security topics including security management procedures, security architecture and models, connection control products and techniques, software development security, business processes security, physical security, communications, network and Internet security, and business continuity preparedness. CISA and CISM stipulate the core skills and international standards of performance that network security managers are required to possess. These accreditations offer IT management the confidence that consultants who have earned their CISM or CISSP certification have the background and knowledge to deliver world-class security support and consulting help.
Live Online Windows 8.1 Learn
Live Online Microsoft Access Classes
Progent's webinar training classes provide small companies the cost savings, convenience, and flexibility of online learning plus the proven training techniques of seasoned teachers who employ sophisticated collaboration software to reproduce live, interactive classrooms. Progent can provide online education for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Visio: MS Dynamics business accounting and management software such as MS Dynamics GP; as well as additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
On-site Support Fault Tolerant Inter-Office Connection
Fully Redundant Internet Network Technology Consulting
Progent's fault tolerant system experts offer non-stop computing support, disaster recovery services, system load balancing, non-stop interoffice access, 24x7 Internet connection design, non-stop data center consulting, and other fault-tolerant operations services to show your small business configure a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to develop economical, fault-tolerant networks by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a fully mirrored Internet interface and efficient system load balancing.
Mission Critical IT Applications Remote Support Services
Award Winning Virtual Server Consult
By using virtual servers, businesses are able to operate multiple virtual servers on a single physical server. Virtualization technology allows companies to enjoy all the benefits of server segmentation, but without the expense associated with buying extra server equipment. Virtual servers are the critical technology behind private clouds, which offer major advantages such as reducing the costs of capital equipment, facilities, and management while improving data protection, network availability, and disaster recovery. Other important server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can assist you with all aspects of server virtualization and management to enable your company to contain costs and conserve time.
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SentinelOne Endpoint Virus Immunization Consulting
24/7 SentinelOne Singularity EDR Professionals
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR).
Remote Windows Server Essentials Live Migration Consult
Windows Server Essentials Migration Consultants
Progent's consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can provide full-service project management support to help you design and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
MS Certified Small Business Onsite Technical Support
Technical Consultant Small Company
If you have a small business IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your business from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to high-quality network support. By delivering IT consulting help when you need it, providing specialized knowledge for key technologies, offering unique services such as automated network monitoring, and billing only for support you use, Progent gives you an economical way for optimizing the business value of your small business information system. Progent is the intelligent way for small businesses to build and support a reliable and secure information system and to have fast access to the experienced help typically available only to businesses who can support a sizeable internal IT organization.
Microsoft Expert Comprehensive Event Management Remote Support
Microsoft Operations Manager Professionals
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Consulting ProSight Behavior-based Ransomware Detection
Integration Remote Endpoint Monitoring for Ransomware
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology by SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Microsoft Activesync Support and Integration
24/7/365 Wireless Technology Consulting Services
Progent's consultants provide expertise in multiple disciplines related to mobile connectivity such as network topology, Activesync, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified professionals can save your company time and money by applying their wireless expertise to help you select and integrate mobile networking solutions that make sense for your business. Progent can also tune your network architecture so that mobile data devices work better.
External Security Scan Services
Security Scan Specialists
Progent offers two low-cost service packages designed to enable small companies to receive an impartial network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your network from beyond your company firewall to determine possible risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized machine within your company firewall to uncover the risk to inside threats. The two security inventory services are set up and run from a protected remote location.
Online Troubleshooting SharePoint Server 2016
Technical Support Services Microsoft Office SharePoint Server 2019
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint Server provides a central spot for your employees or clients to access, organize, share and manipulate useful data, files, and applications and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they've developed in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
IT Services Windows Applications on macOS
Windows Desktop Simulation on macOS On-site Technical Support
For companies with a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for running Microsoft Windows-dependent applications on a Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Windows applications and share system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so you can run Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for using Windows applications on your Apple Macs and can in addition help you to evaluate and install other products for Windows platform simulation.
Configuration Catalyst Ethernet Switch
Catalyst Switching Configuration
With Catalyst switches for small and mid-size businesses, Cisco enables companies to realize all the benefits of bringing intelligent services into their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your network infrastructure sufficiently robust to accommodate time-critical requirements, expandable to support growth, safe enough to guard restricted data, and capable of prioritizing and managing all traffic to streamline network performance. Progent's CCIE certified consultants can show you how to pick out and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's certified security specialists can help you create a strategic protection plan and set up Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Example Application Microsoft Operations Manager
Case Study Microsoft Operations Manager
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, once workers were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses created by MOM, Progent is now able to ward off network issues before they grow to be critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems exist. Progent has background with MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, safety and performance.
Microsoft Hyper-V 3.0 Virtual Machines Specialists
Consult Hyper-V
Progent's certified professionals can help you analyze the possible benefits of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your production software, evaluate your network architecture for smooth performance with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT staff to monitor and administer Hyper-V, provide expert consulting support for improving the security of your virtual servers, establish and test disaster recovery processes that maximize system uptime, and deliver ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.
Technical Consultant Fedora Linux
Consult Mandrake Linux
Progent's Linux consulting experts provide small and mid-size companies and software developers help with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient single source to help you build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Implementation Microsoft Exchange Server 2003
Spam filter Systems Consultant
Progent's Microsoft-certified consultants average over 10 years of experience providing messaging solutions for companies ranging from small businesses to large corporations. Progent provides affordable support for all versions of Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate off-site and wireless email connectivity. Progent's Exchange support services can assist you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition provides support for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Services
Specialist Infor SyteLine CloudSuite Account Receivable
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of key business processes to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and DBA services.
Remote Troubleshooting RV Series VPN Router
1800 ISR Router Configuration
Cisco offers a full array of routers that includes appliances designed to provide the security, bandwidth, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Microsoft Office 2003 Network Outsource
Small Business IT Consulting Firm Microsoft Office XP
Progent's IT outsourcing support offerings for small businesses include planning 2003 Server, .NET, and BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises repair, fixing stubborn integration issues, and creating a company-wide security strategy. Progent can help you maximize network reliability and throughput via fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project help for major migrations and can help with needs definition, resource identification, BOM production, sourcing selection, purchasing logistics, and full documentation. Progent's IT outsourcing service also includes training for office productivity programs such as Microsoft Office.
Nexus Switching Computer Consulting
Cisco Nexus 5000 Switch Support and Help
Cisco Nexus switches are engineered to deliver the speed, expandability, uptime, cloud readiness, capacity, security and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting services to assist your business to plan an optimal network topology, set up pilot environments to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security vulnerability tests, set up advanced monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the powerful zero-downtime capabilities available for Cisco's Nexus switches. Progent can also help you to migrate efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.
Exchange 2013 Configuration Online Consulting
Exchange 2013 Unified communications Troubleshooting
Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Exchange 2013.
NetDocs Configuration Services
NetDocuments Training Consultant
NetDocuments (NetDocs) is a cloud-based document management system designed for legal workflows. Progent offers remote access to NetDocuments experts who can help your law firm to plan, deploy, manage, optimize, or troubleshoot a document management system (DMS) environment based on NetDocuments.
Urgent WatchGuard Firebox T70 Firewall Firewall Configuration
Security Firm WatchGuard Firebox M270 Firewall
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Services Private Cloud Hosting Services
Hosting for Virtual Servers Consultant
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can use Progent's private cloud hosting service to avoid major capital costs for the acquisition, maintenance, and operation of network equipment and data center facilities while achieving the highest levels of system reliability and security.
Consultants Project Management
Project Planning Consult
For advanced project management assistance, Progent can provide access to veteran information technology professionals with years of background in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise customers follow best practices to make sure development or deployment projects are completed on schedule and on budget.
macOS and OS X Computer Engineer
Support Outsourcing Apple Mac
Progent's experts offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad management, or moving to iCloud. For business networks built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's business goals.
ProSight Duo MFA Information Technology Consulting
IT Services Duo Two-factor Authentication (2FA)
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices.
24/7/365 Microsoft SQL Server 2008 IT Consultant
SQL 2008 Analysis Services Consult
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT experts as well as to information workers, lessening the difficulty of designing, integrating, administering, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Dynamics GP Web Services Professional
Microsoft Dynamics GP Consulting Services
Progent's expert solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that address the special needs of your organization while retaining the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development tools that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Microsoft Dynamics GP ERP IT Services
Great Plains Migration Technical Support Services
Dynamics GP 2010 software is a full-featured business management solution that unifies data and operations throughout your business, communicates easily with other applications, and connects workers, clients and suppliers regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP 2010.
Unity Connection Support Services
Technical Support Services Cisco Jabber
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, operates as the center of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express provide a borderless IP-PBX by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable online and onsite support to assist businesses of all sizes to create and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent can help with any aspect of CUCM configuration and debugging in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Exchange Upgrade Consultant Services
Exchange Server 2010 Migration Consultants
Progent's Microsoft-certified network experts can assist you to determine the value of Exchange Server 2010 for your business and can assist you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.
Help Desk Sharing Technical Support Services
IT Consultants Shared Service Desk
Progent's Computer Call Center Outsourcing Support Services for desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert telephone support and full escalation options but who must work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Sun Solaris Remote Consulting Services
Solaris Online Computer Consulting Firm
Progent offers national online phone support and troubleshooting services for businesses who operate Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Remote technical support offers optimum return for your information technology budget by protecting client productivity and limiting the hours billed for computer repair services. Sophisticated online access utilities and experienced technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone support and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security specialists to help you with the toughest network problems.
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