Additional Topics of Interest

24/7 Desktop Monitoring Professionals
Automated Desktop Monitoring Integration Services

ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to impact productivity.

Emergency Remote Troubleshooting Windows Server 2022 and SCVMM
Windows Server 2022 Hybrid Solutions Specialists

Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.

Top Quality CRISC Certified Risk and Information Systems Control Systems Engineer Engineers
Consultant CRISC Certified Information Risk and Information Systems Control Officer

Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

Help and Support Windows, Linux, UNIX, Solaris
Windows and Linux Consultant Services

If your business network combines Linux technology technology with MS Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple management, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's UNIX/Linux and MS Windows coexistence support services include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.

Online Consulting Supplemental Service Desk
Shared Computer Support Help Desk Support Services

Progent's Microsoft and Cisco authorized Consultants provide several ways to help medium-size and large companies create a cost-effective and productive internal Network Support Help Desk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the numerous top level Help Desk application programs available and determine which packages might be too expensive, miss key capabilities, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk staff for special tasks or to fill in for absent or indisposed personnel.

Microsoft Teams with OneDrive Consultant
Microsoft Certified Expert Teams Network Engineer

Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

Onsite Technical Support Remote Workers Data Protection
Computer Consultants At Home Workers Data Protection

Progent can help small and mid-size companies to plan, configure, verify and maintain backup/recovery solutions needed to support at-home workers.

SharePoint Server 2010 Troubleshooting
SharePoint 2010 Computer Consultant

Progent's Microsoft consultants offer affordable online support and programming services to assist your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can include web pages able to function as portals, extranets, document management tools, wikis, data warehouses, business information systems, enterprise-wide search, workflows, and other utilities to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

Juniper SSG20 Router Security Consultants
Security Auditor Juniper SSG520M Router

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Hosting On-site Technical Support
Online Technical Support Data Center Colocation

Progent's data center IT services are designed for companies with hardware located at IDCs or data center co-location hosting sites and requiring on-demand on-site service at the colocation facility plus remote support from Microsoft and Cisco Premier experts. Progent provides a complete array of IDC and IDC and colocation consulting services such as system topology evaluation, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, design and installation of fault tolerant configurations, architecting and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and planning high-availability server and storage clustering configurations.

Altaro VM Backup Immutable Cloud Storage IT Services
Altaro VM Backup Verification Remote Technical Support

Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.

UNIX with Windows Technology Consulting
Top Ranked Windows and Solaris Online Troubleshooting

Progent can help you to design and implement a smooth transition from a UNIX-based IT environment to a network powered by Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce productivity discontinuity by designing an effective migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, migration planning and validation, Exchange migration expertise, data and application porting, and processor and media migration and consolidation.

wireless VoIP phones and Meraki APs Network Consulting
Online Consulting wireless IP phone upgrades

Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are on the move within office, warehouse, retail or other environments where IT management requires portable phones that provide more control, data security and ruggedness than is achievable with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and optimize many key pieces of your wireless environment including APs, switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises support to help your organization create and maintain a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.

SCCM Software Inventory On-site Support
SCCM and Windows 10 Technical Consultant

System Center Configuration Manager automates software deployment and updating, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist you with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.