Progent offers national online help and consulting services for businesses who operate Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft Windows technology. Progent's experts can provide Mac users a range of IT services including desktop assistance, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Remote technical support provides optimum leverage for your IT dollar by extending user efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote support technology and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of telephone help and remote access. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest network problems.
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within office, warehouse, retail or other environments where IT management wants user endpoints that provide more administrative control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and fine tune many components of your Wi-Fi environment such as wireless access points, switches, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide online and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by providing services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Network monitoring typically entails tracking a system's resource utilization in order to uncover data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows coexist. Progent's network support engineers can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals provide small companies and programmers assistance with administering and supporting UNIX and Linux systems that coexist with Microsoft-based products.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems uncovered by SCOM 2012.
Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more leveraged utilization of physical computers, streamlined operations, increased network availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of software development or evaluation environments from on-line systems.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to network users, reducing the complexity of creating, deploying, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progentís Microsoft-certified consultants can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit PC desktop processing, plan an affordable migration strategy that minimizes business disruptions, and deliver economical, expert online help to assist your organization to install 64-bit desktop operating systems and application software on your existing hardware.
Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent offers a wide array of affordable consulting and support services to help you to install, configure, troubleshoot, and administer desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or online help for single computers or laptops or help your business to plan and carry out a company-wide migration to new or updated operating system software and applications. Progent can also provide consultants and technicians to help you to prepare for and complete a company relocation or consolidation organized to produce the least possible interruption to your productivity.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company networks world-class availability, protection, and performance.
Progent's consultants offer online and onsite consulting services for companies of any size to evaluate the benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms such as Cisco UC. Progent's certified information security experts can assist you design and verify a security environment for your Skype for Business deployment that meets regulatory requirements.
The Progent Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients without adequate internal resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.
Progent's Citrix consultants can help your organization to assess the business value of the available editions of Essentials for Hyper-V, help you to integrate Citrix management tools with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining administrative processes.
Progent's Microsoft-certified experts can show you how to rationalize the economic justification for implementing SharePoint Portal Server 2007, advise you on the most appropriate edition of SharePoint for your application, provide setup and integration expertise, help you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, design a comprehensive security strategy that includes portal solutions, and deliver troubleshooting and Help Desk support.
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and troubleshooting SCOM environments and offer organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to move from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM environment so you get maximum business value.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Microsoft Azure hybrid cloud solutions Technology Professional
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that spans from occasional guidance to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
Progent provides nationwide remote help and troubleshooting services for businesses that run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online IT help provides optimum return for your information technology dollar by preserving client efficiency and shortening the time charged for computer repair services. Sophisticated online access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM premier security professionals to help with the toughest network issues.
Progent can help you to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid solutions that transparently combine local and cloud resources.
Progent can show you how to prepare and implement an efficient migration to Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that work seamlessly with Dynamics GP.
Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet access solution aligns with your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or onsite contact with experts in system planning and deployment, application programming, database administration, and network security.
Progent offers expertise for security auditing products including Microsoft Baseline Security Analyzer for running a set of automatic system auditing scans to identify potential security problems. Progent has extensive knowledge of network analysis tools and can show you how to understand testing reports and react appropriately. Progent can help you build security into your business processes, configure scanning applications, plan and implement a secure system architecture, and suggest policies to maximize the safety of your IT system. Progent's security consultants are available to assist you to set up a firewall, design safe remote access to email and business applications, and integrate VPN. Progent's qualified security engineers can also validate the security of web-based software and can provide comprehensive security evaluations of enterprise-wide security to determine your organization's compliance with recognized international security standards such as FISMA, PCI, and ISO 17799.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and rollout strategies, install Windows Server 2008 with your network environment and applications, train your IT staff how to use new management tools, and provide ongoing consulting and troubleshooting via affordable alternatives such as Help Desk Call Center support and remote technical assistance.
Progent can provide cost-effective remote access to an Oracle-certified MySQL DBA or software developer and can help organizations of all sizes to configure and maintain MySQL within a robust IT environment that offers advanced performance, scalability, and protection. Progent also has proven skill assisting companies port databases from an Oracle environment to MySQL.
Progent's Cisco certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's management team includes seasoned veterans with years of background providing network consulting, troubleshooting, and long-term IT planning to organizations ranging from small offices to global enterprises. Great support calls for great personnel, and Progent is proud to have put together a management team able to provide businesses with the best service value available anywhere.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their networking appliances like switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks.
Progent's Cisco certified networking consultants can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's certified Windows Server 2000 experts can provide computer help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include system design, deployment, project management, on-site and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Progent practices information transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent has few competitors. Small businesses who work with trusted independent consultants or who employ internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, secure, and efficient.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy in case of an IT network catastrophe. Progent can help you define a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop network solution that addresses availability issues covering a broad array of infrastructure technologies and procedures.