Cisco's network security and offsite connection technology for small businesses represent a full range of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your business objectives.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and generate and test a DR/BC plan.
Progent’s high availability system consultants offer reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, 24x7 Internet connection design, 24x7 data center services, and other non-stop operations services to show your small business create a 24x7 network for line-of-business applications. Progent has the experience to develop affordable, 24x7 systems by utilizing the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet connection and intelligent system load balancing.
Progent can assist you to create, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss resulting from human miscues, system glitches, malicious insiders, and external attacks like ransomware.
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical information.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and build security into your corporate practices.
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent customers who lack sufficient in-house resources to assemble effective test systems, the lab cuts capital costs and technical risk while keeping vital network projects on schedule.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to configure, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's UNIX platform support services offer small businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you an easy single source to help you create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your vital communications technologies.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of critical processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
Progent's Microsoft-certified Windows 2000 Server experts offer network help and IT consulting services for the entire line of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include system planning, deployment, project management, on-site and remote technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data.
Cisco and Microsoft Certified Amazon AWS hybrid cloud integration Programming
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent’s consultants provide experience in multiple disciplines related to mobile connectivity such as system infrastructure, wireless data synchronization, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's certified consultants can save your company work and money by using their wireless experience to help you choose and configure wireless connectivity solutions that make sense for your company. Progent can also optimize your IT infrastructure so that mobile data devices perform more reliably.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's UNIX family support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop source to show you how to build and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
Progent can assist your business in all phases of your upgrade to Exchange 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft authorized Consultants provide three ways to help medium-size and large companies create a cost-effective and successful internal Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk software packages available and decide what products may be too expensive, lack critical features, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk team for special projects or to substitute for absent or indisposed personnel.
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it simpler to copy system images, control mobile computers, and run management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage handheld computers and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that incorporates standards, procedures and IT products to keep your IT network safe.
Progent is one of the most qualified information technology consulting firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Progent's ProSight family of managed services are designed to offer organizations who have minimal internal network support teams with affordable access to enterprise-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed IT services include fixed IT maintenance costs, automation of routine administrative tasks, ongoing absorption of new technology, graceful transition from older technology to up-to-date solutions, improved fit between computer technology with business objectives, guidance from veteran network experts, and allowing management to focus on business issues rather than fast-evolving network technology.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design protection into your business practices.
Progent's ProSight portfolio of managed services are designed to provide organizations who have minimal internal IT support staffs with low-cost help from enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed services include predictable IT maintenance costs, smart automation of routine management tasks, continual adoption of the latest technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of computer technology with strategic goals, access to veteran IT experts, and allowing management to focus on business issues instead of fast-evolving information technology.
Progent's network consultants can assist you to streamline desktop PC update and patch deployment by delivering support for management tools that include Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, administer and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent's Microsoft-certified consultants have more than 10 years of background delivering unified communications solutions for customers ranging from small offices to global enterprises. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and implement off-site and wireless email access. Progent’s Microsoft Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating corporate security solutions for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business design and deploy a configuration of ISA Server 2004 that supports your IT security requirements without limiting your network.
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of all sizes to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving particularly challenging problems, or full project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent can provide onsite training designed for individuals who wish to expand their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for Mac applications.
With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of bringing intelligent services into their networks. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure sufficiently available to handle time-critical needs, expandable to facilitate growth, safe enough to guard restricted data, and capable of prioritizing and controlling all traffic to optimize system performance. Progent's CCIE certified consultants can help you select and deploy Cisco switches appropriate for your company. In addition, Progent's CISSP certified security specialists can show you how to create a comprehensive security policy and configure Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent offers special network security service bundles designed to provide larger corporations an objective and thorough security audit from a group of premier security engineers. All Progent's security evaluation packages feature a collection of services like network scans from inside and from beyond the network security perimeter, professional interpretation of scanned data by certified security engineers, creation of a report documenting the results, plus a live high-level executive summary and an extensive live outbrief for in-house IT engineers.
For companies that have a combination of Apple Mac and Microsoft Windows computers, there are two basic alternatives for running Windows-dependent software on a Mac: an external connection to a physical Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a remote Windows-powered computer to run Windows software and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you are able to use Microsoft Windows programs locally. Progent's Mac technology support experts can assist your business to manage these solutions for using Windows software on your Apple Macs and can also help your business to assess and install third-party solutions for Microsoft Windows platform simulation.
Cisco Certified Experts Google Cloud hybrid integration Contract Programming
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting email solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email environment features compliance, high availability, easy access for remote and mobile users, efficient management utilities, and productive integration with telephony. Progent provides expertise and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also help small or medium companies to upgrade to Exchange 2016 or MS Exchange 2013.
Progent offers Microsoft Windows 2003 Cluster Server support to help your organization utilize fault-tolerant clustered servers designed to deliver 100% uptime. Clustered Windows servers for zero-downtime systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how too create high availability clustered server environments powered by Microsoft Windows Clustered Server 2003, Progent’s Certified Windows consultants ensure that your non-stop server clusters are configured to maximize the business value of your computer network.
Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to make the move from the older physical in-house datacenter to the modern hybrid networking paradigm that combines both local and cloud-hosted resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible productivity and cost advantages of migrating to Essentials and implementing a hybrid local/cloud design for your computing ecosystem. Progent can provide comprehensive project management so you can plan and carry out a smooth migration to Windows Server 2012 R2 Essentials, Microsoft 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and training.