Expanding your remote workforce can have a significant impact on network architecture, security, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Baltimore organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent can provide services ranging from as-needed expertise for getting you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Baltimore, Maryland organizations to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, endpoint security, data protection solutions, and streamlined management.

Public Cloud Integration Services for Remote Workers
Progent offers advanced online assistance for helping organizations to build, maintain and optimize cohesive network architectures that incorporate internal data centers, at-home workers, branches, and public cloud services. Progent offers expertise for all modes of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve issues with cloud connectivity, identity, and security.

Microsoft Azure Integration for Remote WorkersAzure is a leading family of cloud services that allows you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Microsoft Azure features over one hundred cloud-based services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent can also help you create protected access to Azure services for at-home workers by setting up and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, refer to Microsoft Azure expertise.

Office 365 Integration for At-Home WorkersOffice 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available on a subscription basis. Microsoft applications and services are marketed in a variety of plans intended for users ranging from individuals and households to major enterprises. Progent offers fast and easy remote contact with experts familiar with Office 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to assess the various subscription bundles available for Office 365 and configure 365 apps for your telecommuters to achieve top business value. To find out about Progent's support services for Microsoft Office 365, go to Microsoft Office 365 integration services.

Microsoft 365 Exchange Online Integration for TelecommutersOffice 365 Exchange Online is one of the most popular applications in the Microsoft 365 product product suite. Office 365 Exchange Online offers the benefits of reduced costs for physical infrastructure, simplified management, dynamic scaling, high availability, and other benefits associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling customers to create hybrid networks. Progent's Exchange experts can provide occasional help to guide you past tough IT roadblocks and can also provide end-to-end project management outsourcing to make sure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's expertise for Exchange Online, refer to Exchange Online configuration and troubleshooting expertise.

Amazon AWS Integration Services for At-Home WorkersAmazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's biggest source of cloud-based services. Progent offers rapid and affordable online access to cloud integration consultants who can help your business to plan, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local resources and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to build a high-availability network architecture to make sure your employees have a productive computing environment regardless of whether they are working from your main office, a branch office, at home, or on the road. To learn about Progent's support services for Amazon AWS, refer to Amazon AWS consulting support.

Google Cloud Platform Integration Services for At-Home WorkersGoogle Cloud Platform is a leading collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your organization to scale your current IT resources with the Google Cloud, and Progent's DBA consultants can help you make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can assist your business to deploy VMs on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage, and simplify identity management for at-home workers with GCP Cloud Identity services. Progent can also assist your business to use GCP's unified management tools to administer and track your GCP environment. For information, visit Google Cloud Platform consulting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Baltimore, Maryland organization, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent can help companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment expense. Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.

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    Progent's Cisco Wi-Fi IP phone configuration experts can provide remote and onsite support to help you build and manage a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a consistent runbook for restoring services rapidly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

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    Progentís National Support Center offers national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and remote secure network connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult network issues to competent experts as needed.

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    Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements affect key IT areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.

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    Progent's Experts Group provides consulting in key technologies that include Apple OS integration and programs; Consulting for Linux-powered, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized application support; CIO, management information analyst, and project logistics services; Custom applications development and integration; Web site, electronic business, Electronic Data Interchange, and client portal development and integration; DBM support and performance help; Management information consulting; and Telecom systems support.

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    Progent provides support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.

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