Enlarging your remote workforce can have a major effect on IT infrastructure, security, and company culture. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Baton Rouge organization to pick the right technologies and follow best practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers top value. Progent can provide support services that go from as-needed expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Baton Rouge, Louisiana companies to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

Public Cloud Integration Services for Teleworkers
Progent offers affordable remote support for enabling businesses to create, maintain and repair cohesive network architectures that include physical data centers, at-home workers, branches, and public cloud resources. Progent can provide top-tier consultant for all types of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix problems with public cloud access, authentication, and security.

Azure Integration for Remote WorkersMicrosoft Azure is a leading platform for public cloud software and services that enables you to utilize infrastructure, virtual servers, and critical apps running on Microsoft's extensive cloud. Azure includes over one hundred cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure for at-home workers by configuring and troubleshooting firewall appliances and VPN tunnels. To find out about Progent's expertise for Microsoft Azure, refer to Microsoft Azure consulting.

Microsoft 365 Integration for At-Home WorkersOffice 365, now called Microsoft 365, is Microsoft's popular family of business productivity applications and cloud services available on a subscription basis. Office applications and services are marketed in a selection of plans designed for users ranging from students and households to major corporations. Progent offers quick and easy remote contact with experts knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription bundles available for Microsoft 365 and deploy 365 apps for your teleworkers in a way that delivers top business value. For information about Progent's expertise for Microsoft Office 365, refer to Office 365 consulting expertise.

Microsoft 365 Exchange Online Integration for TeleworkersMicrosoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Office 365 product line. Exchange Online provides the benefits of lower spending for data center infrastructure, simplified management, dynamic scaling, high availability, and other advantages inherent with public clouds. Microsoft has designed Office 365 Exchange Online to operate smoothly with on-premises Exchange environments, allowing customers to create hybrid cloud/onsite networks. Progent's certified Exchange experts are available for occasional assistance to get you past tough IT roadblocks and can also provide comprehensive project management services to make sure your teleworkers have convenient and safe access to your Office 365 Exchange Online deployment. To learn Progent's consulting services for Office 365 Exchange Online, see Office 365 Exchange Online configuration and troubleshooting consulting.

Amazon AWS Integration for TelecommutersAmazon AWS is a pioneer in the public cloud arena and is the world's leading source of cloud services. Progent can provide rapid and economical online access to cloud integration experts who can assist your organization to plan, deploy, manage, and debug hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-uptime network architecture to make sure your employees have a consistent computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting expertise.

Google Cloud Integration Services for Remote WorkersGoogle Cloud Platform (GCP) is a leading collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to expand your existing IT resources with the Google Cloud, and Progent's database consultants can help you make your critical apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to deploy VMs on GCP Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and streamline access control for telecommuters with Google Cloud Identity services. Progent's experts can also assist your organization to utilize GCP's unified management tools to control and track your GCP ecosystem. For details, see Google Cloud Platform (GCP) consulting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Baton Rouge, Louisiana organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the center of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises expertise to assist businesses of any size to build and administer CUCM environments by providing Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.

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    Microsoft SQL Server 2016 offers significant improvements in speed, scale, data security, uptime, BOYD support, plus integrated BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

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    Progent offers clients the services of engineers who have earned some of the computer industry's most prized credentials. Progent believes that clients have the right to know that their computer service consultants have accredited testing as well as extensive real-world field experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for substantially better vendor support than is available to non-certified consultants, enabling Progent to deliver clients a better class of IT service. In other cases, major certifications such as CISA or ISSAP for IT security can help corporate customers to show compliance with regulatory requirements by engaging the assistance of accredited IT professionals.

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    Progent's certified Wi-Fi experts can assist your organization to evaluate the advantages of using Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can assist you to support and troubleshoot your existing Wi-Fi network or help you plan and implement a smooth migration from earlier generation Wi-Fi controllers to current models.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.

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    Progent's UNIX family support services provide small and mid-size companies and developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience offers you an easy single source to help you build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

  • CallManager Network Consultant CUCM Technical Consultant
  • Case Study MOM Operations Manager Case Study

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    Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to help your organization to plan, configure, administer, tune, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent's consultants can also assist you to plan and implement hybrid environments that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop devices.

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    For mid-size businesses looking for network support, Progent offers a variety of alternatives including on-site help, on-line assistance, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staff augmentation, site relocation services, application programming, and expert consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides professional in-person help for solving network problems rapidly and economically.

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  • Great Plains Help and Support
    After Hours Microsoft Financial Software Computer Consulting

    Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and corporate management tool built, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP family, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently need, with the ability to add clients and enlarge functionality in the future. Progentís Dynamics GP Software consulting engineers can help you install, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.

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  • NotPetya ransomware protection and recovery Specialists
    ransomware protection audits Services

    The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup system that reduces your exposure to a ransomware attack and meets your business needs.

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  • 24-Hour Microsoft Certified SQL Server 2016 Migration Computer Consultant
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    Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security, high-availability, mobile computing support, plus built-in BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to help businesses of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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  • At Home Workers IP Voice IT Consultants
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    Progent can assist small and mid-size businesses to implement VoIP platforms to provide their at-home employees the benefit of transparent access to the corporate phone network.

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    Progent can assist small and medium-size companies to set up collaboration applications to allow their remote workforce to benefit from productive interaction with fellow workers and other stakeholders.

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  • SQL Server 2014 Azure Backup Network Consultant
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    Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services including planning, configuration, management, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.

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  • Top Cisco Routers Online Technical Support
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    Cisco has designed a full product line of routers that includes appliances built to provide the security, performance, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed across multiple sites with any number of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of Ubiquitiís UniFi products for your business and assist you to plan, install, administer, and maintain your UniFi solution.

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  • Cisco ASA and VMware Integration Support
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    Progentís Cisco-Premier network consultants offer professional PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progentís Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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  • MS Project Server Outsourced Programming
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    Progent's Microsoft-certified consultants offer in-depth expertise in deploying, using and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of affordable online support services based on proven best practices to assist organizations of any size to get all the benefits of this powerful project management solution. Consulting support available from Progent include solution design, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.

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  • Computer Engineer SQL 2008
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    Progent's Microsoft-Certified SQL Server engineers offer a range of support services to assist small and midsize companies to design, implement, manage, and troubleshoot SQL 2008 systems in order to receive the maximum strategic advantage from Microsoft's state-of-the-art information management technology. Also, Progent can provide consulting expertise for network architecture, enterprise-wide protection, and application development to optimize the strategic advantage of your IT network.

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  • Configuration MS CRM
    MSCRM Integration

    Microsoft CRM helps mid-market businesses nurture profitable client interactions. Integrated Sales and Customer Service modules enable employees to share data to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.

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